Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY CAR HAS APPROXIMATELY 31000 MILES ON IT. I"M THE SECOND OWNER OF THIS VEHICLE. 18 DAYS AGO ANTIFREEZE WAS ON MY GARAGE FLOOR. MY MECHANIC COME OVER AND EXPLAINED TO ME THAT MY WATER PUMP HAD GONE BAD. SO I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS STILL WAS UNDER POWER TRAIN WARRANTY. THEY DIAGNOSED MY CAR AND VERIFIED THAT IT WAS INDEED THE WATER PUMP AND THAT THERE WAS ANOTHER PERSON THAT WAS WAITING AHEAD OF ME FOR THE SAME THING 30 DAYS. I CALLED OTHER DEALERSHIPS AND THEY TOO WERE OUT OF WATER PUMPS. MY CONCERN IS THAT I WILL HAVE TO KEEP BUYING ANTI FREEZE EVERY OTHER DAY AND I CANNOT AFFORD THIS. THIS DEALER SHIP TOLD ME THAT THEY DID NOT HAVE A LOANER VEHICLE FOR ME. PLEASE HELP. THANK YOU. *TR
THERE IS A RECALL ON AIRBAGS AND MY 2 LOCAL DEALERS ARE NOT CAPABLE TO MAKE THE REPAIRS OF THIS VERY DANGEROUS CONDITION. THE DEALERS ARE STATING THAT FORD HAS FAILED TO SUPPLY THE SAFE AIRBAG CORRECTION WHICH MAKES FORD'S NEGLIGENCE ABOUT CARING FOR THE CONSUMERS A QUESTIONABLE SITUATION. TO FORD,.. YOU HAVE A LEGAL AND MORAL RESPONSIBILITY TO YOUR CUSTOMERS!!! JWF 2012 FORD MUSTANG.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. IN ADDITION, THE GEAR SHIFTER WAS DIFFICULT TO SHIFT INTO VARIOUS POSITIONS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 2/18/16 LN *JS
WRENCH LIGHT COMES ON, FOLLOWED BY CHECK ENGINE LIGHT. CAR GOES INTO FAIL SAFE MODE, DOWN TO ABOUT 2 MPH; RPMS FLUCTUATE DRAMATICALLY. HAPPENS ON THE HIGHWAY, AND DURING NORMAL STREET DRIVING. SEEMS TO BE IN THE THROTTLE, THE SAME THING AS IN THE RECALLED FORD FOCUS THROTTLE PLATE ACTUATOR.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/20/16 LN *JS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY CAR WOULD DIE WHILE DRIVING. IT WAS VERY DANGEROUS IN HEAVY TRAFFIC AND WOULD HAVE TO TURN THE CAR OFF AND BACK ON JUST TO CRAWL INTO A PARKING LOT, SO I HAD IT TOWED AND THE COMPUTERIZED ENGINE DIAGNOSTICS AT THE NAPA AUTO CARE CENTER SHOWED A MALFUNCTION OF THE THROTTLE BODY.THIS REPAIR COST ME $726.32
THIS RECALL HAS BEEN IN FORCE FOR MONTHS AND NOBODY SEEMS TO BE DOING ANYTHING TO FIX THESE CARS. I AM AFRAID EVERY TIME I DRIVE MY CAR AND I AM ANGRY THAT FORD IS NOT ACTING ON THIS. I WANT TO BE AS SAFE AS I CAN IN MY CAR! NO ACCIDENT, BUT I FEAR ONE.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING IN THE EXPRESSWAY AT 60 MPH WHEN SUDDENLY MY CAR LOST POWER ON THE ACCELERATION. A WRENCH TOOL APPEAR AND THE DASHBOARD ON THE RPM CLOCK ... AT THAT MOMENT THE CAR DESACCELERATE ALMOST TO 30 MPH AND I WAS UNABLE TO GAIN SPEED. I WENT TO A SIDE OF THE ROAD, TURN IT OFF AND RESTARTED THE CAR. EVERYTHING APPEAR TO BE NORMAL BUT THE FIRST THING I DID WAS GO TO THE DEALER. THEY RUN A TEST ON IT AND TOLD ME THAT THE PROBLEM WAS RELATED TO THE ELECTEIC THROTTLE BODY. I DONT UNDERSTAND HOW IS POSSIBLE TO HAPPEND SOMETHING LIKE THAT WHEN MY CAR BARELY HAS 4 YEARS. THERE IS NO WARRANTY ON OT AND THE REPAIR FOR IT IS REALLY EXPENSIVE.
I AM WRITING THIS BECAUSE IT IS RELATED TO SAFETY ISSUE AND FORD DOES NOT REPLY PROPERLY TO MY QUESTIONS. I AM ASKING IF MY 2012 MUSTANG STEERING MAKING LOUD NOISE CONSTANTLY DURING TURNING, IS IT POSSIBLE TO BE DRIVEN OR HAVE TO BE PARKED. IS IT POSSIBLE THAT STEERING WILL BE STUCK OR NOT WITH THE CURRENT ISSUE? IF THE STEERING IS STUCK DURING OPERATING, TERRIBLE ACCIDENT WILL BE HAPPEN. FORDS SHOULD HAVE A GOOD ADVICE ON THIS PROBLEM SINCE THEY MAKE THE CAR. I PAID THE DEALERSHIP $120 TO DIAGNOSE THE PROBLEM THAT THEY ALREADY KNOW. IN ADDITION, THEY CHARGE $1800 TO REPLACE THE STEERING UNIT. IT IS TOO MUCH FOR A CAR WITH 48,000 MILES. FORD RECALLS THE STEERING UNIT ON 2015 FORD MUSTANG, WHY NOT 2012 MODEL? APPARENTLY, SO MANY STEERING PROBLEMS WITH MUSTANG IN EARLY STATE, AND THEY ARE NOT CHEAP TO REPAIR.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE INSTALLING AN AMATEUR RADIO IN THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL NOISE WHILE THE RADIO WAS TRANSMITTING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING EXPRESSWAY SPEEDS IN THE CENTER LANE OF A BUSY EXPRESSWAY THE VEHICLE ABRUPTLY WENT INTO LIMP MODE AND LOSS OF ALL ACCELERATION. HAD TO COAST TO GET TO RIGHT HAND LANE/SHOULDER. TOOK CAR TO DEALERSHIP AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED. AS A SIDE NOTE, I HAD THE FUEL INJECTORS AND THROTTLE BODY CLEANED JUST OVER A YEAR AGO. I DON'T UNDERSTAND WHY THE MUSTANG IS NOT COVERED UNDER FORD'S "CUSTOMER SATISFACTION PROGRAM" THAT IS BEING OFFERED FOR FAULTY THROTTLE BODIES IN OTHER MODELS AS THE UNSAFE SYMPTOMS AND RESULTS WERE IDENTICAL, I.E. CAR DRIVING HIGHWAY SPEEDS ABRUPTLY GOES INTO LIMP MODE AND LOSS OF ALL ACCELERATION.
HAS BEEN 60 DAYS SINCE RECALL REPORTED AND NO REMEDY HAS BEEN PROVIDED. CALLS TO DEALER AND FORD MOTOR COMPANY BRING NO RESOLUTION OR COMMITMENT TO RESOLVE. SPOKE TO A DEALER ABOUT TRADING IN AND THEY DID NOT WANT THE CAR UNTIL THE RECALL WAS FIXED. AT THE 60 DAY MARK, NO RESOLUTION HAS BEEN REACHED. WHAT RECOURSE DO I HAVE WITH FORD TO MAKE THE REPAIRS.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS ACCELERATING WHEN SUDDENLY THERE WAS NO MORE POWER, THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE AND RESTARTED THE ENGINE. THE PROBLEM THEN WENT AWAY HOWEVER REOCCURRED ABOUT SIX TIMES SINCE WITH THE SAME SYMPTOMS. I HAD A MECHANIC RUN A DIAGNOSTIC TEST WHICH REVEALED A FAULTY THROTTLE BODY. FORD DEALER HAS NOT AGREED TO REPLACE, DID SAY THAT THEY WOULD MATCH ANY LOWER PRICE FOR THE PART SO THAT THERE WOULD BE A 2 YEAR FORD WARRANTY. SINCE THERE ARE SEVEN OTHER COMPLAINTS ON THIS CAR AND IT IS A SERIOUS SAFETY HAZARD, IT SEEMS LIKE THEY SHOULD REPLACE THE PART.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDDATED 11/19/15*LJ
THE VEHICLE HAS GONE INTO LIMP MODE SEVERAL TIMES. THE WRENCH SYMBOL ON THE DASH COMES ON AND THE VEHICLE MUST BE SHUT OFF AND RESTARTED. I AM TOLD THE THROTTLE BODY MUST BE REPLACED. WHY IS THERE A CUSTOMER SATISFACTION PROGRAM FOR THE ESCAPE AND OTHER MODELS BUT NOT THE 2012 MUSTANG. I OWN A 2012 FORD ESCAPE ALSO AND HAVE NOT EXPERIENCED THE PROBLEM WITH THAT VEHICLE. ONLY EXPERIENCE IT WITH A SAME YEAR VEHICLE THAT IS NOT INCLUDED IN THE PROGRAM. THE VEHICLE IS NOT SAFE TO DRIVE WHEN IT SHUTS DOWN AT 45+ MPH.
I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN THE CAR JUST SATLLED OUT. I HAD TO STEER TO THE RIGHT LAND AND COAST TO THE SHOULDER. I THEN TURNED THE CAR OFF....NO WARNING LIGHTS CAME ON. AFTER A COUPLE OF MINUTES IT RESTARTED. I WAS TOLD AT THE DEALERSHIP IT AS A THROTTLE BODY THAT NEEDED TO BE REPLACED.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A SAFETY RECALL FOR MY FORD MUSTANG 2012 STATING THERE IS AN AIRBAG DEFECT. I AM AFRAID TO DRIVE THE CAR THOUGH IT HAS LESS THAN 7000 MILES BECAUSE OF THE NUMBER OF INJURIES OF DEATHS ASSOCIATED WITH THE TAKATA AIRBAG.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
FAILURE OF THE THROTTLE BODY ASSEMBLY. THE VEHICLE WENT INTO THE "LIMP HOME MODE" SIMILAR TO THE RECALL OF FORD ESCAPES AND OTHERS WITH SAME V-6 ENGINE ASSEMBLY.
I TOOK MY 2012 FORD MUSTANG (62,000 MILES) TO A FORD DEALER TO HAVE THE OIL CHANGED. THEY TALKED ME INTO A TRANSMISSION FLUID CHANGE, BECAUSE IT WOULD "EXTEND THE LIFE OF MY VEHICLE". WHEN I PICKED IT UP, IT WAS NOT RUNNING RIGHT. THE WRENCH LIGHT CAME ON AND THE TRANSMISSION WAS MAKING A VERY LOUD NOISE. I HAD TO HAVE IT TOWED BACK TO THE DEALER. THEY REPLACED SOME SENSORS AND SENT ME ON MY WAY. I MADE IT HOME BUT THE CAR WOULDN'T START THE NEXT MORNING. TO MAKE A LONG STORY SHORT, AFTER THEM ATTEMPTING TO FIX IT 3 TIMES AND IT STILL NOT BEING FIXED, THEY FINALLY REPLACED THE POWER TRAIN CONTROL MODULE. I PICKED UP THE CAR AND IT STILL MAKING A LOUD NOISE CHANGING FROM 1ST TO 2ND GEAR. I SEE THAT THERE HAS BEEN A RECALL ON SOME 2012 MUSTANGS FOR A POWER TRAIN CONTROL MODULE. I WAS NEVER NOTIFIED OF THIS RECALL.
WHILE ENTERING THE FREEWAY IN RUSH HOUR TRAFFIC, MY CAR WENT INTO "LIMP MODE", THE WRENCH LIGHT CAME ON AS DID THE CHECK ENGINE LIGHT. I HAD TO PULL OVER ON THE SHOULDER OF THE FREEWAY, TURN THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED A COUPLE OF TIMES IN THE PAST COUPLE OF DAYS- MOSTLY WHILE DRIVING ON THE FREEWAY. IT IS VERY SCARY TO BE DRIVING ON A HOUSTON FREEWAY, HAVE THIS HAPPEN AND NEED TO SAFELY MANEUVER A VEHICLE TO THE SHOULDER OF THE FREEWAY, OFTEN CROSSING SEVERAL LANES OF TRAFFIC WHEN VEHICLES ARE MOVING AT 40-55 MPH AND I HAVE NO ABILITY TO ACCELERATE. I HAVE ALSO HAD TO STOP IN THE MIDDLE OF THE FREEWAY TO RESTART MY CAR BECAUSE I WAS NOT ABLE TO SAFELY CHANGE LANES. IT WAS A TERRIFYING EXPERIENCE AND I WAS AFRAID I WOULD BE RE-ENDED BY MOTORIST DRIVING AT POSTED SPEEDS. WHEN RESEARCHING THIS ISSUE, ALONG WITH THE MARINER'S, ESCAPES, FOCUS ETC, I HAVE FOUND THAT MANY FORD MUSTANGS HAVE THIS SAME PROBLEM. GIVEN THAT THIS IS A VERY DANGEROUS CONDITION, THE COST INVOLVED IN REPLACING THE THROTTLE BODY, AND MOST IMPORTANTLY, FORD'S LONG HISTORY OF VEHICLES WITH DEFECTIVE THROTTLE BODIES, I DO NOT UNDERSTAND WHY THE 2012 MUSTANG OR ANY OTHER FORD PRODUCT WITH THIS ISSUE ARE NOT AUTOMATICALLY ELIGIBLE FOR THE "CUSTOMER SATISFACTION PROGRAM" WHICH FIXES THE PROBLEM. I DO NOT TRUST THIS CAR AND NO LONGER FEEL SAFE IN IT.
DRIVING DOWN THE ROAD AND THE ELECTRONIC THROTTLE WRENCH LIGHT COME ON AND CAR WENT INTO LIMP MODE. IT HAS HAPPENED 3 TIMES SINCE. ONCE GOING DOWN A 4 LANE HIGHWAY IN RUSH HOUR TRAFFIC AND CAR JUST STALLS. I HAD TO GET OVER IN FAR LANE AND GET OFF ROAD AS CARS WERE FLYING UP ON ME AND AROUND ME.
BRAND NEW 2012 MUSTANG DOES NOT HAVE A SCREEN THAT PREVENTS DEBRIS (LEAVES, BUGS, ETC) FROM GOING DOWN THE A/C INTAKE. WHEN THE DEBRIS CLOGS UP THE A/C WATER DRAIN IT WILL BACK UP AND GET INTO A JUNCTION BOX AND CORRODE PLUGS THAT ARE DIRECTLY CONNECTED TO THE ABS, ADV TRAC CONTROL ETC,. THIS DISABLES OR TRICKS THE ABS SYST A SAFETY FEATURE THAT CONTROLS YOUR BRAKES. FOR EXAMPLE IF YOU ARE GOING DOWN THE INTERSTATE AT 75 MPH AND APPLY THE BRAKES HARD THE ABS SYST IS DISABLED OR THINKS ONE BRAKE IS LOCKED UP AND THE CAR JUMPS ALL OVER THE PLACE, LOSE CONTROL OF THE CAR AND WRECK OR KILL SOMEONE IN THE PROCESS.....ALL BECAUSE A MAJOR MANUFACTURE DID NOT PLACE SIMPLE DOOR SCREEN OVER THE INTAKE TO KEEP DEBRIS OUT OF THE A/C INTAKE AND CLOG A HOLE.....
THE PAINT IS BLISTERING ON THE HOOD. THERE IS NO DAMAGE. THIS IS A KNOWN PROBLEM. FORD HAS ISSUED AS SERVICE BULLETIN AFFECTING A NUMBER OF MODELS AND YEARS. A CLASS ACTION LAW SUIT HAS BEEN FILED.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE REPAIR WAS MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
VEHICLE LOST ALL POWER STEERING WHILE DRIVING. SOMETHING SOUNDS LOOSE INSIDE STEERING GEAR.
HOOD PAINT IS BUBBLING AND FALLING OFF DUE TO CORROSION.
WHILE MERGING ON A LOCAL HIGHWAY AT 15 MPH THE WRENCH WARNING LIGHT CAME AND THE CAR WENT INTO LIMP MODE. I WAS LUCKY THE RIGHT HAND LANE HAD BREAK IN TRAFFIC AND I WAS ABLE TO GET OFF THE ROAD. THE LIMP TURNED IN NO ACCELERATION AND WAS UNRESPONSIVE TO THE GAS PEDAL. I TURNED THE CAR OFF AND WAITED 1 MINUTE AND RESTARTED THE CAR - EVERYTHING WAS BACK TO NORMAL. I DROVE DIRECTLY TO MY MECHANIC AND HAD HIM SCAN FOR CODES. NO CODES WERE FOUND. HE RAN NUMEROUS OTHER CHECKS AND DROVE THE CAR FOR 60 MILES WITH NO PROBLEMS. THIS IS THE SECOND TIME THE WRENCH WARNING LIGHT HAS COME ON IN THE LAST 3 WEEKS. THE FIRST TIME NOTHING HAPPENED AS THE CAR DID NOT GO INTO LIMP MODE. THE CAR WAS SCANNED THEN ALSO WITH NO CODES SHOWING. I WAS FORTUNATE NOT TO HAVE BEEN HIT.
ON MULTIPLE OCCASIONS WHILE SHIFTING INTO A HIGHER GEAR AT 7000 - 7500 RPM THE CLUTCH PEDDLE DID NOT RETURN TO THE FULLY ENGAGED POSITION AND THE CLUTCH DID NOT FULLY ENGAGE. AFTER DRIVING 1 OR 2 MILES THE SITUATION CORRECTED ITSELF. MANUAL 6 SPEED MANUAL TRANSMISSION AND 5.0L V-8 ENGINE. BOSS 302 MODEL. SEVERAL PHONE CONTACTS WITH FORD AND FORD RACING RESULTED IN THEIR INDICATION OF NO KNOWLEDGE OF THE CLUTCH STICKING PROBLEM. 2 FORD DEALERS I SPOKE TO ALSO CLAIMED TO KNOW NOTHING ABOUT THIS SITUATION.
WHILE DRIVING OVER ROUGH OR UNEVEN PAVEMENT, A VERY AUDIBLE RATTLE CAN BE HEARD COMING FROM THE FRONT END OF THE VEHICLE, MOST NOTICEABLY WITH THE STEERING CENTERED. THE CAR ALSO HAS SOME UNSTABLE CHARACTERISTICS, TENDING TO PULL MUCH MORE STRONGLY TOWARDS ANY LINES OR CROWNS THAN NORMAL. VEHICLE WAS TAKEN TO LOCAL DEALER, WHERE THEY WERE ABLE TO ISOLATE THE NOISE TO THE FRONT LEFT CORNER OF THE CAR WITH "CHASSIS EARS", BUT COULD NOT DETERMINE THE SOURCE OF THE NOISE. ALL FRONT END COMPONENTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED. FORD ENGINEERS WERE CONTACTED, AND REPORTED BACK THAT THE NOISE WAS NORMAL AND THE CAR WAS RETURNED UNREPAIRED. LOWER CONTROL ARMS ON BOTH SIDES WERE REPLACED UNDER TSB 13-9-3. SERVICE DESCRIPTION READS: "FRONT SUSPENSION TECH XXXX VERIFIED CUSTOMER CONCERN AND FOUND THE THERE (SIC) IS A NOISE FOUND IN LEFT FRONT WHEN ON A GRAVEL ROAD. USED CHASSIS EAR AND FOUND LEFT FRONT HYDRO BUSHING TO MAKE NOISE. REPLACED LEFT FRONT LOWER CONTROL ARM PER TSB 13-9-3 OP CODE 130903A. ALSO FOUND LEFT OUTER TIE ROD BOLT STRETCHED. REPLACED LEFT FRONT TIE ROD AND PERFORMED 2 WHEEL ALIGNMENT. NOISE IS STILL PRESENT. CHECKED WITH HOTLINE, NOISE IS CHARACTERISTIC. DROVE ANOTHER LIKE CAR AND FOUND NOISE IS CHARACTERISTIC." THE PROBLEM HAS CONTINUED TO BECOME WORSE, AND FORD CUSTOMER SERVICE HAS BECOME INVOLVED. RETURNED TO LOCAL DEALER, SAID THERE'S NOTHING THEY CAN DO, AND THAT THE NOISE AND INSTABILITY IS NORMAL. NO OTHER DEALER WITHIN 100 MILES WILL LOOK AT TH
THE PAINT IS LIFTING OFF OF THE HOOD DUE TO CORROSION UNDER THE PAINT BY MANUFACTURER DEFECT. *TR
MY WIFE DRIVING AT APPROXIMATELY 50MPH AND NOTICED A VIBRATION IN THE STEERING WHEEL. SHE TURNED LEFT INTO THE FIRST PARKING LOT AVAILABLE. WHILE TURNING, SHE HEARD SOMETHING LOOSE AND RATTLING IN THE STEERING WHEEL. SHE THEN PULLED INTO A PARKING SPACE. SHE SHOOK THE STEERING WHEEL SIDE TO SIDE AND A LARGE BROKEN BLACK BOLT FELL OUT. AFTER THAT SHE REALIZED THAT THE WHEEL WAS FREE AND FELL OFF INTO HER HANDS. THE CAR IS CURRENTLY SITTING AT A LOCAL FORD DEALER AND IS SCHEDULED TO BE REPAIRED IN THE NEXT COUPLE OF DAYS. I DID TAKE SEVERAL PICTURE OF THE BROKEN BOLT HEAD, STEERING WHEEL, AND STEERING COLUMN (WITH THE REMAINING BOLT). THIS CAR IS OWNED BY COUPLE WHO ARE IN THERE 60'S. WE PURCHASED IT NEW AND HAS NEVER BEEN RACED OR ABUSED. *TR
UPON TAKE OFF FROM A RED LIGHT THE CAR JERKED AND SEEM TO LOSE POWER AND WHILE ACCELERATING ONLY THE RPM NEEDLE WOULD GO UP BUT THE CAR WOULD NOT GO. TOOK THE CAR TO THE DEALER AND THEY SAID THEY COULD NOT FIX IT AS I COULD NOT DUPLICATE THE PROBLEM. IT IS NOW 2 MONTHS LATER AND THE SAME ISSUE OCCURRED ONLY THIS TIME THE WRENCH LIGHT CAME ON ALONG WITH OTHER DASH INDICATOR LIGHTS. I HAD THE CAR TOWED TO THE DEALER AND NOW THAT IT IS NO LONGER UNDER WARRANTY THE SERVICE MAN SAYS OVER THE PHONE " I THINK I KNOW WHAT THE PROBLEM IS" REALLY I HAVE HAD MY CAR IN YOUR DEALERSHIP TWICE FOR THE SAME ISSUE AND NOW IT IS THERE AGAIN. IT HAPPENS TO BE THE ELECTRONIC THROTTLE CONTROL IN WHICH FORD HAS BEEN AWARE OF FOR YEARS AND THERE WERE SOME RECALLS FOR THIS ISSUE BUT I DID NOT RECEIVE ONE. I CONTACTED FORD AND SPOKE TO A REP. AND SHE SAID THEY COULD NOT HELP WITH THIS ISSUE. *TR
TL*THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THERE WAS AN ABNORMAL NOISE WHENEVER HE DROVE OVER A BUMP AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
FOR A FEW DAYS BEFORE THE INCIDENT, MY STEERING WAS ACTING UP LIKE SMALL BUMPS WHEN I TURNED LEFT. THEN YESTERDAY, I BACKED OUT OF THE DRIVEWAY, DROVE UP MY STREET, TURNED LEFT AND ONCE I GOT UP TO SPEED THE EPAS JUST STOPPED WORKING. MY COMPUTER SAID IT WAS AN ELECTRONIC ASSIST POWER STEERING FAILURE. I COULDN'T CONTROL THE VEHICLE AND I ALMOST HIT A CHILD WALKING TO SCHOOL ON THE SIDEWALK. I TRIED ALL THE RESET STUFF FORD SAYS AND THAT DIDN'T WORK. I CALLED THE FORD DEALERSHIP AND THEY WERE BASICALLY THE RUDEST SERVICE CENTER EVER. THEY REFUSED TO EVEN GIVE ME A LOANER CAR WHILE THEY FIXED IT, WHICH WOULD TAKE DAYS. SO I TOOK THE CAR TO A LOCAL REPAIR SHOP I USE AND THEY ARE WORKING ON IT NOW AND GAVE ME A LOANER CAR BEFORE I ASKED FOR ONE!!!! THIS THING BROKE 2000 MILES OUT OF THE WARRANTY AND I ALMOST KILLED A KID WALKING TO SCHOOL. I COMMUTE ON I-5 AT 70 MILES PER HOUR EVERYDAY AND NOW I'M WORRIED WHAT WILL HAPPEN IF IT SHUTS OFF GOING THAT SPEED. MY REPAIR BILL WILL BE AROUND $2,000.00 FOR A CAR WITH 38,000 MILES ON IT. MY NISSAN FRONTIER HAD 256,000 MILES AND HAD THE RADIATOR REPLACED!!! *TR
OPEN LEAVING WORK FOR THE DAY MY SECOND GEAR SYNCO IN MY TRANSMISSION COMPLETELY FAILED LEAVING THE PARKING LOT. THEREFORE I NO LONGER HAD 2ND GEAR. SO I TOOK IT TO A FORD DEALER WHERE THEY WHERE TO FIX THE PROBLEM BUT IN TURNED FIX 2ND GEAR BUT MESSED UP MY REVERSE SYNCO GEAR NOW. THE CAR HAS BEEN IN THE SHOP FOR ALMOST 4 WEEKS AND FORD WONT MAKE A SURPLUS OF PART FOR THIS TRANSMISSION THAT THE PARTS NEEDED ARE ON BACK ORDER UNTIL APRIL 20TH 2015. *TR
THE 2012 MUSTANG COLLIDED WITH A LARGE COMMERCIAL TRUCK. THE MUSTANG'S BRAKES WERE NOT APPLIED, SO THERE WERE NO SKID MARKS. NONE OF THE AIRBAGS EVER DEPLOYED. DURING THIS ACCIDENT, THE MUSTANG WAS TRAVELING THE POSTED SPEED LIMIT OF 40 MPH AND WE BELIEVE THAT THE AIRBAGS SHOULD HAVE DEPLOYED. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Mustang → · Every Mustang year → · How the figures are calculated →