Page 3 of 4 · complaints 101–150 of 181

2009 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Aug 18, 2016NV

TAKATA RECALL- I HAVE A 2009 FORD MUSTANG ROUSH 429R THAT IS BEING AFFECTED BY THE TAKATA RECALL ON BOTH AIRBAGS. I HAVE RECEIVED A NOTE THAT THE DRIVER SIDE AIRBAG WILL BE FIXED, BUT WAS TOLD THE PASSENGER IS NOT READY. I HAVE BEEN TRYING TO SALE MY CAR FOR A YEAR, DUE TO HUSBAND BEING LAID OFF AND FINANCIAL HARDSHIP. I AM UNABLE TO SALE MY CAR DUE TO THIS RECALL AND WHEN I DISCUSSED WITH FORD, THE DEALERSHIP TOLD ME THAT MY CAR WILL NEVER HAVE THE RECALL FIXED, THAT ITS AN IMPOSSIBLE FIX. THEY TOLD ME THAT MY CAR IS WORTHLESS AND IF THEY BOUGHT IT, THEY COULD PAY ME FOR MY ROUSH PARTS AND THEN TOTAL OUT THE CAR. WHAT RIGHT AS AN OWNER DO I HAVE, THAT I HAVE PAID FOR A $40 THOUSAND DOLLAR CAR, I ONLY HAVE 8600 MILES ON IT, AND BESIDES THE RECALL ESTIMATED VALUE IS AROUND $35,000 TO $40,000 DUE TO IT BEING #78 OF 100 MADE, BUT AM BEING TOLD SORRY BECAUSE OF THIS RECALL YOUR CAR IS WORTHLESS AND THERE IS NOTHING THAT CAN BE DONE. WHAT RIGHT AS AN OWNER DO I HAVE? IF MY CAR IS NOT SAFE ENOUGH TO SALE, HOW IS IT SAFE ENOUGH TO DRIVE? HOW DOES A 1 INCOME FAMILY HAVE A CAR JUST SIT IN THE DRIVE WAY COSTING MONEY, NOT ABLE TO DRIVE DUE TO SAFETY, AND CANT SALE RELATED TO RECALL. THIS HAS BECOME SUCH A HUGE FINANCIAL BURDEN, CAUSING INCREASE STRESS RELATED TO NOT BEING ABLE TO PAY OTHER BILLS. I HAVE ALREADY CONTACTED THE DEALERSHIP AND MANAGEMENT THERE AND ALL I GET IS, "WE ARE SO SORRY, BUT WE CANT HELP YOU"

Air Bags
Filed Jul 26, 2016FL

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2009 AND 2013 MUSTANG RECALLS. *SMD THE CONSUMER OWNS THE 2009 FORD MUSTANG AND HER DAUGHTER OWNS THE 2013 FORD MUSTANG. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, FOR EITHER VEHICLE. THE CONSUMERS REQUEST FOR A LOANER VEHICLE, WAS DENIED. *JB

Air Bags
Filed Jul 19, 201644,000 milesPA

TAKATA RECALL - I HAVE BEEN TOLD TO BRING MY CAR TO DAVIES FORD TWICE TO FIX MY TAKATA AIRBAG, THEY SAID IT WOULD BE DONE AT END OF DAY, BOTH TIMES I WENT TO PICK-UP MY CARAND THEY SAID THEY DIDN'T HAVE PART, LAST TIME THEY GAVE ME A FRONT END ALIGNMENT BUT DID NOT FIX MY AIRBAG,SAME GUY ERIC EVEN CALLED ME WHEN MY CAR WAS THERE AND SAID IT WOULD BE FIXED AT END OF DAY, ITS BEEN A YEAR AND A HALF, I CAN NOT DEAL WITH ERIC ANYMORE, HE HAS LIED TO ME TWICE NOW, DONE WITH HIM, I NEED MY CAR FIXED BEFORE I'M DEAD HELP, HELP, THEY OWE ME TWO DAYS OF WORK.

Unknown or Other
Filed Jun 29, 201622,000 milesOH

THE HOOD IS SEVERELY RUSTING ON THE FRONT EDGES

Air Bags
Filed Jun 14, 2016NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System › Wiring
Filed May 18, 201637,000 milesTN

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED AND OVERHEATED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Air Bags
Filed May 10, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 4, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 21, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 19, 2016OH

I RECEIVED A NOTICE FROM FORD MOTOR COMPANY IN JULY 2015 INDICATING THERE IS A SAFETY RECALL OF MY VEHICLE DUE TO THE FRONT DRIVER SIDE AIR BAG INFLATOR HOUSING POSSIBLY RUPTURING AND SENDING METAL FRAGMENTS STRIKING THE DRIVER AND OTHER OCCUPANTS RESULTING SERIOUS INJURY. THE LETTER SAID I WOULD BE NOTIFIED WHEN THE PARTS TO REPAIR MY VEHICLE ARE AVAILABLE. TO DATE, I NOT BEEN NOTIFIED TO SCHEDULE A REPAIR. IT HAS BEEN 9 MONTHS NOW AND PARTS STILL ARE NOT AVAILABLE? I AM NOT UNDERSTANDING WHY. THIS IS A KNOWN SAFETY HAZARD.

Air Bags
Filed Apr 18, 2016VA

TAKATA RECALL MY AIRBAG LIGHT IS ON....I GOT A NOTICE BEFORE THE AIRBAG LIGHT CAME ON THAT IT WAS BEING RECALLED ITS BEEN ALMOST A YEAR AND THEY STILL HAVE NOT CONTACTED ME ABOUT THE RECALL REPAIRS AS TO WHEN THE PARTS WAS GONNA BE AVAILABLE FOR REPAIR. HAVE TO GET MY CAR INSPECTED NEXT MONTH AND ITS NOT GONNA PASS INSPECTION WITH THE AIR BAG LIGHT ON. COME ON FORD GET TOGETHER!!!!! THIS IS MY ONLY MEANS OF TRANSPORTATION.

Air Bags
Filed Apr 15, 2016TX

TAKATA AIRBAG. I AM TRYING TO UNDERSTAND WHY IT HAS TAKEN OVER YEAR BETWEEN THE NOTIFICATION FROM FORD AND THE ESTIMATED TIME OF REPAIR. FORD HAS INDICATED OUR CAR WILL BE REPAIRED SOMETIME IN THE JULY TIMEFRAME. WHY HAVE OTHER CAR MANUFACTURERS SEEMED TO HAVE MOVED MUCH QUICKER IN OBTAINING PARTS AND ARE FURTHER ALONG WITH REPAIRS?

Air Bags
Filed Apr 8, 201660,000 milesOK

TAKATA RECALL. I RECEIVED A RECALL NOTICE A YEAR AGO ABOUT THE AIRBAG BEING DEFECTIVE AND IS RECALLED. I HAVE CALLED REPEATEDLY TO THE DEALERSHIP WHERE CAR WAS PURCHASED AND THEY SAID THE PARTS TO FIX IT ARE NOT AVAILABLE BUT WILL NOTIFY ME WHEN THEY ARE. IN LIGHT OF SEVERAL DEATHS DUE TO THESE AIRBAGS I NEED IT REPAIRED. MAY NOT PURCHASE WITH FORD AGAIN. THEY ARE IRRESPONSIBLE ABOUT AIRBAG REPAIR..

Air Bags
Filed Apr 7, 2016NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 7, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 5, 201650,000 milesTX

TAKATA RECALL - ALMOST A YEAR LATER, AND STILL NO PARTS? IS FORD DRAGGING THEIR FEET, HOPING MOST OF THESE VEHICLES ARE OFF THE ROAD AND THEN THEY ONLY HAVE TO RETROFIT A SMALL PERCENTAGE? IN THE MEANTIME, I'M DRIVING AROUND WITH A BOMB IN FRONT OF MY FACE?

Air Bags
Filed Mar 20, 2016TX

TAKATA RECALL - I WAS ADVISED BY FORD ON 28 JULY 2015 THAT MY VEHICLE IS INCLUDED IN THE TAKATA RECALL. I LIVE IN A HIGH RISK AREA WITH HIGH HEAT AND HUMIDITY IN SAN ANTONIO, TEXAS. HOW MUCH LONGER AM I TO PUT MY FAMILY'S LIVES IN DANGER? IT'S BEEN ALMOST 9 MONTHS! WHEN WILL FORD TAKE APPROPRIATE ACTION?

Air Bags
Filed Mar 15, 2016FL

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Mar 11, 2016MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG GT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 10, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 8, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 6, 201618,000 milesFL

TAKATA RECALL ON JUNE 22, 2015 I EMAILED FORD`S CUSTOMER RELATIONSHIP CENTER REGARDING THE TAKATA AIR BAG RECALL AND THAT TIME IT WAS VERIFIED THAT MY VEHICLE WAS INVOLVED IN THE SAFETY RECALL PROGRAM 15S21. I WAS ALSO ADVISED: "WE ENCOURAGE YOU TO BRING YOUR VEHICLE IN FOR SERVICE AS SOON AS YOU ARE NOTIFIED THAT PARTS ARE AVAILABLE, BUT THAT YOU SHOULD CONTINUE TO DRIVE YOUR VEHICLE UNTIL THEN. I RECEIVED "IMPORTANT SAFETY RECALL" NOTICE 15S21 NHTSA RECALL 15V-319 DATED JULY 2015. I AGAIN EMAILED FORD'S CRC IN NOVEMBER 2015 AND WAS "OFFERED SINCERE APOLOGIES FOR THE DELAY" AND THAT THEY ARE STILL WORKING WITH THEIR SUPPLIERS TO EXPEDITE PARTS. IT HAS BEEN WELL OVER 6 MONTHS NOW WITH NO RESOLUTION IN SIGHT AND I FIND IT IRRESPONSIBLE OF FORD TO ADVISE PEOPLE TOO CONTINUE TO DRIVE THEIR VEHICLES IN THIS CONDITION, ESPECIALLY OWNERS LIKE ME LIVING IN A HIGH HEAT, HUMID CLIMATE AREA WHICH, ALLEGEDLY, CAUSES PROPELLANT WAFERS BREAK DOWN. I BELIEVE IT HAS BEEN AN UNREASONABLE AMOUNT OF TIME WAITING FOR A REPAIR AND FORD SHOULD CONSIDER COMPENSATING THOSE WHO FALL UNDER THE SAFETY RECALL. FOR NOW, MY 2009 MUSTANG SITS. I'M UNABLE TO DRIVE OR SELL IT DUE TO THE SAFETY ISSUE.IT IS MY UNDERSTANDING THAT THERE WAS ANOTHER DEATH BACK IN DECEMBER 2015 DUE TO A FAULTY TAKATA AIRBAG INFLATOR? WHEN WILL THERE BE A FIX FOR THIS?

Air Bags
Filed Feb 3, 2016CA

MY VEHICLE IS ONE OF THE VEHICLES THAT HAVE BEEN RECALLED BY FORD MOTOR COMPANY IN JULY 2015. I HAVE CALLED ON 5 OCCASIONS TRYING TO GET THE ISSUE TAKEN CARE OF. HOWEVER, THE LOCAL DEALER SAID FORD HAS NOT GOTTEN THE PART IN THUS FAR, WHICH BECAUSE OF THE SAFETY ISSUE ENDANGERS MY LIFE AND POTENTIALLY WHO IS IN THE CAR WITH ME LIVES IF IN FACT AN ACCIDENT OCCURS IF THIS HAPPENS TO BE A DEFECTED AIR BAG THAT SHOOT OUT METALS. IT IS A GAMBLE I DO NOT WISH TO TAKE. I THINK 7 MONTHS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT ON PART TO CORRECT THE SITUATION. THEREFORE I THINK FORD SHOULD HAVE TO SUPPLY ME WITH A RENTAL CAR FREE OF CHARGE AND I CAN PUT MY CAR IN THE GARAGE UNTIL THEY COMPLETE THERE OBLIGATION IN ADDRESSING THIS ISSUE BUT FIXING THE PROBLEM. FORD SENT OUT THE NOTIFICATION IN JULY HOWEVER, THIS PROBLEM EXISTED LONG BEFORE THEN AND I CERTAIN WENT THROUGH A TON OF LITIGATION BEFORE RESPONSIBILITY WAS ACKNOWLEDGED, SO PLEASE HELP MY SAFETY AND THOSE I LOVE. THANK YOU. *TR

Air Bags
Filed Jan 27, 201637,032 milesCA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,032. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 26, 2016NC

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jan 23, 201617,000 milesAE

BASICALLY, I FIRST NOTICED THE PAINT BUBBLING UP ON THE FRONT EXTERIOR EDGE OF MY HOOD ABOUT 1 1/2 YEARS AFTER BUYING THE CAR NEW. IT WAS REPAIRED UNDER WARRANTY BUT THE GENTLEMAN AT THE BODY SHOP SAID THAT HE'D SEEN IT MANY TIMES ON MUSTANGS AND OTHER FORD MODELS AND THAT THE PROBLEM MOST LIKELY WOULD RETURN AND IT DID. AFTER REPORTING IT A SECOND TIME, I TRIED TO CLAIM FOR A NEW HOOD FROM FORD BUT THEY FLAT OUT REFUSED. I ALSO REPORTED IT TO MILITARY AUTOSOURCE ON LONG ISLAND, NEW YORK (THE BOSS ACTUALLY) AND HE BENT OVER BACKWARDS TO HELP ME GET A NEW HOOD BUT THEY REFUSED HIM AS WELL. FORTUNATELY, I PURCHASED THE EXTENDED WARRANTY BECAUSE I'VE HAD OTHER PROBLEMS WITH MY MUSTANG, THE MOST SERIOUS BEING THE PLAY/BACKLASH IN MY REAR DIFFERENTIAL BEING WAY OUT OF LIMITS. IT'S SUPPOSED TO BE BETWEEN 0.2 AND 0.3MM. I HAD TO GET A SECOND OPINION FROM ANOTHER CERTIFIED MECHANIC WHO CHECKED IT PROPERLY AND FOUND THAT THE PLAY/BACKLASH WAS ALMOST 5MM. THIS IS WHAT HAS BEEN CAUSING THE "CLUNK" IN MY DRIVE TRAIN. FORTUNATELY, THE BOSS AT MILITARY AUTOSOURCE CONTACTED A TOP MECHANIC AT FORD TO GET THE INFO I NEEDED TO GET THE DIFFERENTIAL ADJUSTED/REPAIRED.

Air Bags
Filed Jan 22, 2016109,000 milesHI

TAKATA RECALL MY 2009 MUSTANG HAS A DEFECTIVE PASSENGER SEAT OCCUPANCY SENSOR. WHEN NO ONE IS SEATED THE AIRBAG FLASHES CODE 16. WHEN I FASTEN THE BELT ON THAT SIDE STILL UNOCCUPIED, THE FAULT CODE STOPS, BUT THE CENTER DASH LIGHTS UP INDICATING PASSENGER AIRBAG IS OFF. MY RESEARCH SHOWS THE PROBLEM IS NOT UNIQUE TO MY CAR, AND THAT IT HAS AND IS AN ONGOING ISSUE WITH MANY CARS NOT JUST FORD. THIS VEHICLE IS ON THE TAKATA RECALL FOR DRIVERS AIRBAG REPLACEMENT SINCE MARCH OF 2015. AS YET FORD DOES NOT HAVE REPLACEMENT PARTS. I BELIEVE THE PASSENGER SEAT CUSHION ASSEMBLY WHICH INCLUDES THE BLADDER, SENSOR, AND ECM SHOULD ALSO BE RECALLED. I LIVE IN HAWAII (HIGH HUMIDITY) AND RESEARCH HAS SHOWN THIS TO BE THE ROOT CAUSE OF THE FAILURES. AT THIS POINT THE VEHICLE IS COMPLETELY UNSAFE FOR THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT, THE DRIVERS AIRBAG HAS THE POTENTIAL TO CAUSE SERIOUS INJURY OR DEATH, AND THE PASSENGER AIRBAG MAY OR MAY NOT DEPLOY OR EFFECTIVELY PREVENT INJURY OR DEATH. PLEASE RESPOND WITH ANY DIRECTION.

Air BagsCrash1 injured
Filed Jan 19, 201698,000 milesOK

TAKATA RECALL. IN THE EVENT OF THE CRASH, THE AIRBAGS DID NOT DEPLOY. I WAS DRIVING IN A FOOT OF SNOW IN A MALL PARKING LOT GOING THE PARKING LOT SPEED LIMIT AND AS I WAS COMING TO A YIELD TO TURN, I RUN OVER THE CURB THAT WAS COVERED IN THE SNOW. THE CURB WAS ABOUT 3 FEET ACROSS AND I DID NOT CLEAR THE DISTANCE SO I WAS STUCK ON THE CURB TOP. THE CAR SHUT OFF DURING THIS EVENT AND I HIT MY HEAD ON THE WINDSHIELD HARD ENOUGH TO CAUSE DAMAGE AS SEEN IN THE PHOTO PROVIDED BECAUSE THE SEAT BELT I HAD EQUIPPED PROVIDED NO SAFETY EITHER. THE END RESULT IS: AIRBAG DASH LIGHT IS ILLUMINATED AND THE FUNCTIONS OF THE STEERING WHEEL DOES NOT OPERATE. MODERATE TO SLIGHTLY SEVERE CONCUSSION.

Air Bags
Filed Dec 14, 2015TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

Air Bags
Filed Nov 30, 2015NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 17, 2015MI

I DO NOT KNOW IF THIS INVOLVES A "TAKATA INFLATOR". I RECEIVED A FORD MOTOR COMPANY SAFETY RECALL NOTICE POSTMARKED JULY 24, 2015 INDICATING MY 2009 MUSTANG WAS SUBJECT TO RECALL FOR A DEFECTIVE FRONT DRIVER SIDE AIR BAG INFLATOR HOUSING. I HEARD NOTHING MORE FROM FORD SO IN LATE SEPTEMBER 2015 I TELEPHONED THE FORD CUSTOMER SERVICE. CUSTOMER SERVICE TOLD ME THAT THERE WAS NO ACTION BEING TAKEN TO REPLACE THE PART ON MY VEHICLE. I ASKED WHY NOTHING HAD BEEN DONE FOR TWO MONTHS SINCE THE NOTICE AND THE FORD MOTOR CO. CUSTOMER REPRESENTATIVE INFORMED ME THAT FORD WAS "TAKING QUOTES" FOR THE REPLACEMENT, WHICH SUGGESTED TO ME THAT FORD IS LOOKING FOR THE CHEAPEST WAY TO FIX THIS PROBLEM. IN LIGHT OF THE DANGEROUS NATURE OF THIS PROBLEM, AS THE NOTICE STATES: "AN INFLATOR RUPTURE COULD RESULT IN . . . SERIOUS INJURY OR DEATH.", I THINK THIS IS AN OUTRAGEOUS CORPORATE DECISION. NOW I READ IN THE LAST TWO WEEKS ABOUT THE MONEY FORD IS SPENDING ON NEW MODELS, NEW PLANTS AND OTHER INVESTMENTS OTHER THAN THE DANGEROUS PRODUCTS ALREADY ON THE ROAD LIKE MY CAR. I WANT THIS DANGEROUS AND DEFECTIVE PART REPLACED ON MY VEHICLE NOW BEFORE I OR A PASSENGER RECEIVES "SERIOUS INJURY OR DEATH".

Air Bags
Filed Oct 27, 2015CA

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/15/16 *CN

Air Bags
Filed Oct 23, 2015CA

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 9, 2015CA

I RECEIVED NOTIFICATION REGARDING A RECALL IN JULY 2015 FOR A RECALL ON DEFECTIVE DRIVER AIR BAGS. ONCE I RECEIVED THE NOTIFICATION I CONTACTED THE FORD DEALERSHIP AT A LOCAL LEVEL TO ADDRESS THE PROBLEM AND TO ENSURE MY SAFETY GOD FOR BID AN ACCIDENT WERE TO OCCUR. THEY STATED THEY COULDN'T ADDRESS DEFECT UNTIL THEY HAD BEEN APPROVED FROM THE FORD I AM ASSUMING CORP. AND TO CALL BACK IN SEVERAL WEEKS. I HAVE WITH NO LUCK AND CALLED AGAIN TODAY 10-9-15 ONLY TO BE TOLD THEY AREN'T ABLE TO CHANGE THE AIR BAG UNTIL FURTHER NOTICE. SO I AM WONDERING WHY IT'S TAKING OVER 3 MONTHS TO CORRECT THE ISSUE. PLEASE KNOW IT IS SOMEWHAT ALARMING THAT THERE'S A CHANCE IF THE AIR BAG ERUPTED IT COULD POTENTIALLY KILL OR SEVERELY INJURE ME. THANK YOU FOR YOUR TIME PLEASE LET ME KNOW WHAT TO EXPECT AND WHEN THIS MATTER WILL BE RESOLVED. THANK YOU AGAIN. *TR

Air Bags
Filed Sep 30, 2015DC

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ *TR

Air Bags
Filed Sep 30, 2015SC

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service BrakesCrash
Filed Sep 24, 2015130,000 milesVA

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Sep 23, 201530,000 milesFL

THE COMPLAINT FILED BY PHONE ON 9/15/21 ID #10763956 INCLUDED IMPORTANT FACTS THAT ARE NOT SHOWING ON YOUR WEB PAGE. THE DAMAGE TO THE ELECTRONIC MODULE WAS CAUSED BY THE WATER LEAK AS REFERENCED IN FORD'S TSB 08-26-7 AND I ALSO FILED COMPLAINT WITH FORD CONSUMER RELATION SINCE THEY OFFERED NO RELIEF. I WAS UNAWARE OF THIS ISSUE AND CONSEQUENCE BUT, I'M NOW FINDING IT'S NOTHING NEW FOR OWNERS AS WELL AS THE AUTO INDUSTRY THAT THIS IS A PROBLEM WITH MUSTANGS '05-'09 AND THE RESULTING DAMAGE TO THE GENERIC ELECTRONIC MODULE HAPPENS OFTEN.

Electrical System
Filed Sep 15, 201540,000 milesFL

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED WATER DRIPPING FROM THE FRONT PASSENGER SIDE GLOVE BOX. IN ADDITION, THE HEAD LAMPS, INTERIOR LIGHTING, DRIVER SIDE TURN SIGNAL, AND HAZARD LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GENERIC ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Engine
Filed Aug 29, 201539,875 milesPA

WHILE DRIVING 65 MPH WESTBOUND ON INTERSTATE 195 IN NEW JERSEY THE ENGINE TURNED OFF. IT LOST ALL POWER AND THE INSTRUMENTS ALL WENT OFF. ENGINE WOULD NOT RESTART WHILE THE CAR WAS ROLLING. I PULLED OFF ROAD TO A COMPLETE STOP. WAS ABLE TO RESTART ENGINE WHEN STOPPED. CONTINUED TRIP. LOOKED LIKE A COMPLETE LOSS OF THE ELECTRICAL SYSTEM. THE COMPUTER BOARD HAD BEEN REPLACED 9 MONTHS AGO BECAUSE OF A DIFFERENT PROBLEM.

Air Bags
Filed Aug 21, 2015NJ

CONCERNED ABOUT RECALL NOTIFICATION REGARDING AIR BAG WITH SHRAPNEL CAUSING INJURY OR DEATH. REQUESTING TO HAVE AIR BAG DISCONNECTED IN ORDER TO DRIVE CAR, WILL NOT USE IN THE MEANTIME UNTIL CORRECTED. WILL THIS BE ALLOWED TO BE DONE BY A DEALERSHIP?

Vehicle Speed ControlCrash
Filed Aug 3, 201589,000 milesVA

I WAS DRIVING ALONG HEADING TO THE FREEWAY AND THE CAR ACCELERATOR CAUSED THE CAR TO SPEED UP AND I COULDN'T STOP THE CAR. I HAD TO CHOOSE BETWEEN GOING ON THE FREEWAY OR DRIVING THE CAR IN A PARKING LOT AND INTO A POLE TO STOP IT.

Air Bags
Filed Jul 30, 2015PA

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service BrakesCrash
Filed Apr 12, 2015134,020 milesOH

I PULLED INTO MY DRIVEWAY AFTER RETURNING FROM THE STORE. AS I BEGAN TO SLOW DOWN TO PULL IN THE GARAGE THE CAR ACCELERATED CAUSING ME TO CRASH INTO THE FRONT OF MY GARAGE. THE BRAKES WERE LOCKED AND THE CAR DID NOT STOP BUT CONTINUED TO PUSH FORWARD. I HAVE SKID MARKS THE WHOLE WAY UP MY DRIVE INTO MY GARAGE FROM THE CAR BEING PUSHED FORWARD BY THE FRONT TIRES..... I WILL BE REPORTING THIS TO FORD MOTOR COMPANY AS THEIR WAS A CLASS ACTION LAWSUIT FOR FORD MUSTANGS 2005-2010 IF PURCHASED IN SELECT STATES, MINE BEING FLORIDA, WHICH WAS PART OF THIS LAWSUIT. (WAS REPORTED IN USATODAY FOR 3/23/13) I NEVER RECEIVED ANY INFORMATION FROM FORD REGARDING THIS. MY CAR'S FRONT END AND ENTIRE LEFT DRIVER SIDE IS DESTROYED AS WELL AS MY GARAGE. THE ACCIDENT CAUSED MY SON'S BIKE TO COME THROUGH MY HOUSE. *TR

Air Bags
Filed Mar 30, 201548,750 milesVA

HAVE HAD SIDE AIR BAG LIGHT ON FOR 3 MONTHS BOUGHT THE CAR WITH 46K ON CLOCK AND AFTER A YEAR THE LIGHT FLASHES EVERY TIME I TURN THE CAR ON AND DOES NOT GO OFF FORD SAYS NOT TO DRIVE AND BRING TO STEALERSHIP O I MEAN DEALERSHIP SO I CAN GIVE THEM $2K TO FIX ISSUE YEA RIGHT WITH ALL THE AIRBAG NEWS GOING AROUND THE PAST YEAR YOU WOULD THINK THEY WOULD FIX THIS PROBLEM BEFORE SOME FAMILY DIES BECAUSE THERE AIRBAG'S DIDN'T OPEN AND FORD WOULDN'T ISSUE A RECALL TO FIX THE PROBLEM WITH. *TR

Air Bags
Filed Nov 21, 2014600 milesTX

ABOUT A MONTH AFTER MY PURCHASE OF MY NEW MUSTANG IN 2009, I HAD AN ISSUE WITH MY AIR BAG LIGHT COMING ON ALL THE TIME. I TOOK IT IN WHILE UNDER WARRANTY TO GET IT FIXED. IT TOOK THE FORD HOUSE 2 MONTHS TO FIX THE PROBLEM. 4 YEARS LATER SAME ISSUE. AIR BAG LIGHT IS COMING ON. NO WARRANTY AT THIS TIME TO GET IT CHECK OUT. I'VE NOTICED THAT IT HAS BEEN A COMMON ISSUE OR AT LEAST WITH FAULTY AIR BAGS. I'M AFRAID I MAY HAVE THE SAME ISSUE IF I AM EVER IN A CAR ACCIDENT. I FEEL THAT FORD SHOULD BE RESPONSIBLE FOR CORRECTING THE SAME ISSUE AS OF 4 YEARS AGO. CALL IT A WARNING SIGN THAT IT MAY VERY WELL BE A FAULTY AIR BAG ISSUE. TO BE CONTINUED. *TR

Air BagsCrash2 injured
Filed Nov 19, 2014TX

I WAS COASTING TO RED LIGHT WHEN IT FELT LIKE MY CAR JUST WENT WITHOUT ME ACCELERATING MY SIDE AIR BAGS DID NOT DEPLOY EVEN THOUGH I WAS T BONED. *TR

Air Bags
Filed Sep 9, 201431,876 milesCA

WHEN ARE YOU GOING TO MAKE FORD ISSUE A RECALL ON A KNOWN DEFECT OF SIDE AIR BAGS ON 2009 MUSTANGS? TSB# 10-23-8 SHOWS THAT FORD KNOWS IT HAS A PROBLEM WITH THIS CODE 22 ON IT'S DRIVER SIDE AIRBAGS. *TR

Structure › BodyCrash
Filed Aug 18, 201445,000 milesCA

MY SON WAS PULLING THE CAR INTO THE GARAGE WHICH IS A SHORT DISTANCE FROM DRIVEWAY INTO THE GARAGE. THE CAR SUDDENLY ACCELERATED TO A HIGH SPEED. HE STEPPED ON THE BRAKE AND PULLED THE EMERGENCY BRAKE BUT THE CAR WOULD NOT SLOW DOWN OR STOP. HE RAMMED INTO A WEIGHT MACHINE AND CABINET IN THE GARAGE WHICH STOPPED THE CAR. THE CAR WAS PUT INTO PARK BUT THE ENGINE WAS STILL REVVING. THERE WAS FRONT END DAMAGE ACROSS THE ENTIRE FRONT BUMPER AND THE AIR BAG DID NOT GO OFF. THIS INCIDENT WAS REPORTED TO THE FORD MOTOR CO AND I REQUESTED AN INSPECTOR TO COME AND EXAMINE THE VEHICLE'S GAS PEDAL, BRAKE OVERRIDE AND AIR BAGS FOR DEFECTS BUT THEY HAVE NOT BEEN VERY COOPERATIVE. I DO NOT WANT TO HAVE JUST THE BODY WORK DONE AND THEN BE PUT BACK INTO THE CAR AND HAVE THE SITUATION HAPPEN AGAIN. *TR

Vehicle Speed Control
Filed Jun 20, 2014CA

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN UNEXPECTED INCREASE IN ACCELERATION. THE VEHICLE FAILED TO DECELERATE EVEN THOUGH THE BRAKE PEDAL WAS ENGAGED FORCEFULLY. THE VEHICLE REDUCED SPEED AFTER SHIFTING NUMEROUS TIMES FROM FIRST TO SECOND GEAR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE BEGAN TO INCREASE RPMS RAPIDLY. THE VEHICLE WAS TURNED OFF AND STEAM EMITTED FROM THE RADIATOR. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE THROTTLE BECAME STUCK IN AN OPEN POSITION WHICH CONTRIBUTED TO THE UNINTENDED ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Ford Mustang → · Every Mustang year → · How the figures are calculated →