THE CAR DIES UNEXPECTEDLY. THE CHECK ENGINE LIGHT COMES ON BUT THE DEALER SAYS THAT THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. THIS HAS HAPPENED ON TWO DIFFERENT OCCASIONS, (WHILE THE CAR IS IDLING AND WHEN THE CAR IS IN GEAR MOVING). FORD SAID THAT THIS HAS BEEN REPORTED ON NUMEROUS OCCASIONS BUT THEY CANNOT FIX THE PROBLEM BECAUSE WHEN THE DIAGNOSTIC CHECK IS DONE NO PROBLEM CODES ARE RECORDED. HAVE YOU HEARD OF THIS PROBLEM OCCURRING AND WHAT CAN I DO TO GET THE PROBLEM FIXED.*AK
2002 Ford Mustang complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WOULD LOSE POWER AT DIFFERENT TIMES AND SPEEDS. MASS AIR SENSOR REPLACED, BUT THE MECHANIC FOUND THAT THERE WAS NO GASKET. ALSO, MECHANIC FOUND THAT THERE WAS TOO MUCH AIR WHERE FILTER WOULD BE. PLEASE DESCRIBE DETAILS.*AK
ENGINE STALL AND WILL DIE AT BRAKING. COMMON PROBLEM WITH MUSTANGS. ENGINE DIED NUMOROUS TIMES NEARLY CAUSING AN ACCIDNETS.*AK
DRIVER SIDE SEAT BELT IS VERY SENSITIVE, IT WILL RETRACT WHEN VEHICLE HITS THE SLIGHTEST BUMP IN THE ROAD. DRIVER HAS TO UNHOOK SEAT BELT FOR SEAT BELT NOT TO RETRACT. *AK *TT
BOTH AIR BAGS FAILED TO DEPLOY. OUR MUSTANG STRUCK A PICK UP TRUCK AS IT TURNED LEFT IN FRONT OF US AT AN INTERSECTION WHILE TRAVELING 40 MPH. WE STRUCK HIS RIGHT REAR PANEL AND NEITHER ONE OF THE AIR BAGS DEPLOYED.*AK
WHILE TURNING AT 30MPH, VEHICLE STALLS WITH NO WARNING. DEALER NOTIFIED. CAUSE UNKNOWN.*AK THIS VEHICLE LOSES ALL ELECTRICAL POWER INCLUDING THE IGNITION. THIS VEHICLE IS STILL IN THE POSESSION OF THE DEALER. *JG
CAR STALLS OCCASIONALLY WHILE COASTING AND CLUTCH IS PRESSED TO THE FLOOR. CAR HAS BECOME VERY DANGEROUS TO DRIVE DUE TO THE FACT THAT IT COULD DIE AT ANYTIME AND IT LOOSES POWER STEERING AND BREAKING BECOMES VERY SLUGGISH. DON REID FORD (MAITLAND, FLORIDA) SAYS NOTHING IS WRONG WITH THE CAR. *AK
ENGINE STALLED WHEN APPLYING BRAKES FIRMLY EVEN THOUGH THE CAR WAS IN NEUTRAL AND THE CLUTCH PEDAL WAS PUSHED DOWN. THIS INCIDENT ALMOST CAUSED AN ACCIDENT DUE TO ABSENCE OF POWER BRAKES, POWER STEERING, AND ACCELERATION. *AK
WHILE DRIVING AT 25MPH VEHICLE STARTED TO SMOKE, PULLED OVER TO CHECK. VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALLED.*AK
VEHICLE WAS HIT HEAD ON AT 5-10 MPH, AND DRIVER'S AIRBAG DEPLOYED. YET, DRIVER HIT HER HEAD ON WINDSHIELD. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
CONTACTED DEALER, DEALER SAID COULD NOT HELP, CAR BURNED TO GROUND.DEALER WOULD NOT EVEN GIVE ME A LOANER CAR, STILL UNDER INVESTIGATION. NO SAFETY EFECT LISTED. *AK
UNKNOWN CAUSE OF FIRE UNDER DASH. *AK
CARS SHOULD HAVE FRONT REFLECTORS TO AVOID ACCIDENTS LIKE MINE WHERE THE OTHER DRIVER HAS NO LIGHTS ON
PROBLEM WITH TIRES AND TRANSMISSION KEEPS STICKING. INTERIOR PILLAR LOOSE
LUGS: NUTS FELL OFF. CONSUMER WAS TOLD BY DEALER THAT HE SHOULD RETORT LUGS: NUTS AFTER SO MANY MILES. BUT NOTHING WAS MENTIONED IN THE DRIVER'S MANUAL.*AK CONSUMER STATED THAT HE FOUND TWO OTHER LUG NUTS FOUND LOOSE. *YH
WHILE DRIVING 30 MPH ACCELERATOR PEDAL FELT FLOPPY. CONSUMER CHANGED GEAR , LET FOOT OFF ACCELERATOR, AND VEHICLE CONTINUED TO ACCELERATE. CONSUMER APPLIED CLUTCH TO SLOW VEHICLE DOWN. VEHICLE IS AT DEALER AT THIS TIME.*AK
WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH SEPENTINE BELT CAME OFF AND CAUSED LOSS OF POWER STEERING AND POWER BRAKES. DEALER NOTIFIED, AND MADE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Mustang → · Every Mustang year → · How the figures are calculated →