Page 3 of 3 · complaints 101–118 of 118

2002 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 2, 2002TX

THE CAR DIES UNEXPECTEDLY. THE CHECK ENGINE LIGHT COMES ON BUT THE DEALER SAYS THAT THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. THIS HAS HAPPENED ON TWO DIFFERENT OCCASIONS, (WHILE THE CAR IS IDLING AND WHEN THE CAR IS IN GEAR MOVING). FORD SAID THAT THIS HAS BEEN REPORTED ON NUMEROUS OCCASIONS BUT THEY CANNOT FIX THE PROBLEM BECAUSE WHEN THE DIAGNOSTIC CHECK IS DONE NO PROBLEM CODES ARE RECORDED. HAVE YOU HEARD OF THIS PROBLEM OCCURRING AND WHAT CAN I DO TO GET THE PROBLEM FIXED.*AK

Vehicle Speed Control
Filed Aug 2, 2002TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine
Filed Jul 24, 2002OK

VEHICLE WOULD LOSE POWER AT DIFFERENT TIMES AND SPEEDS. MASS AIR SENSOR REPLACED, BUT THE MECHANIC FOUND THAT THERE WAS NO GASKET. ALSO, MECHANIC FOUND THAT THERE WAS TOO MUCH AIR WHERE FILTER WOULD BE. PLEASE DESCRIBE DETAILS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 13, 2002VA

ENGINE STALL AND WILL DIE AT BRAKING. COMMON PROBLEM WITH MUSTANGS. ENGINE DIED NUMOROUS TIMES NEARLY CAUSING AN ACCIDNETS.*AK

Seat Belts › Front › Retractor
Filed Jun 24, 2002CA

DRIVER SIDE SEAT BELT IS VERY SENSITIVE, IT WILL RETRACT WHEN VEHICLE HITS THE SLIGHTEST BUMP IN THE ROAD. DRIVER HAS TO UNHOOK SEAT BELT FOR SEAT BELT NOT TO RETRACT. *AK *TT

Air BagsCrash
Filed Jun 24, 2002TX

BOTH AIR BAGS FAILED TO DEPLOY. OUR MUSTANG STRUCK A PICK UP TRUCK AS IT TURNED LEFT IN FRONT OF US AT AN INTERSECTION WHILE TRAVELING 40 MPH. WE STRUCK HIS RIGHT REAR PANEL AND NEITHER ONE OF THE AIR BAGS DEPLOYED.*AK

Electrical System › Ignition
Filed Jun 19, 2002TN

WHILE TURNING AT 30MPH, VEHICLE STALLS WITH NO WARNING. DEALER NOTIFIED. CAUSE UNKNOWN.*AK THIS VEHICLE LOSES ALL ELECTRICAL POWER INCLUDING THE IGNITION. THIS VEHICLE IS STILL IN THE POSESSION OF THE DEALER. *JG

Power Train › Automatic Transmission
Filed Jun 10, 2002FL

CAR STALLS OCCASIONALLY WHILE COASTING AND CLUTCH IS PRESSED TO THE FLOOR. CAR HAS BECOME VERY DANGEROUS TO DRIVE DUE TO THE FACT THAT IT COULD DIE AT ANYTIME AND IT LOOSES POWER STEERING AND BREAKING BECOMES VERY SLUGGISH. DON REID FORD (MAITLAND, FLORIDA) SAYS NOTHING IS WRONG WITH THE CAR. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 6, 2002OK

ENGINE STALLED WHEN APPLYING BRAKES FIRMLY EVEN THOUGH THE CAR WAS IN NEUTRAL AND THE CLUTCH PEDAL WAS PUSHED DOWN. THIS INCIDENT ALMOST CAUSED AN ACCIDENT DUE TO ABSENCE OF POWER BRAKES, POWER STEERING, AND ACCELERATION. *AK

Electrical System › Wiring › Front Underhood
Filed Jun 5, 2002AR

WHILE DRIVING AT 25MPH VEHICLE STARTED TO SMOKE, PULLED OVER TO CHECK. VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALLED.*AK

Air Bags › FrontalCrash1 injured
Filed May 14, 2002TN

VEHICLE WAS HIT HEAD ON AT 5-10 MPH, AND DRIVER'S AIRBAG DEPLOYED. YET, DRIVER HIT HER HEAD ON WINDSHIELD. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK

Electrical System › Wiring › Interior/Under DashFire
Filed Apr 30, 2002AR

CONTACTED DEALER, DEALER SAID COULD NOT HELP, CAR BURNED TO GROUND.DEALER WOULD NOT EVEN GIVE ME A LOANER CAR, STILL UNDER INVESTIGATION. NO SAFETY EFECT LISTED. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Apr 25, 2002AR

UNKNOWN CAUSE OF FIRE UNDER DASH. *AK

Exterior Lighting
Filed Feb 18, 2002AZ

CARS SHOULD HAVE FRONT REFLECTORS TO AVOID ACCIDENTS LIKE MINE WHERE THE OTHER DRIVER HAS NO LIGHTS ON

Tires
Filed Jan 17, 2002AZ

PROBLEM WITH TIRES AND TRANSMISSION KEEPS STICKING. INTERIOR PILLAR LOOSE

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jan 8, 2002CA

LUGS: NUTS FELL OFF. CONSUMER WAS TOLD BY DEALER THAT HE SHOULD RETORT LUGS: NUTS AFTER SO MANY MILES. BUT NOTHING WAS MENTIONED IN THE DRIVER'S MANUAL.*AK CONSUMER STATED THAT HE FOUND TWO OTHER LUG NUTS FOUND LOOSE. *YH

Vehicle Speed Control › Accelerator Pedal
Filed Nov 27, 2001MA

WHILE DRIVING 30 MPH ACCELERATOR PEDAL FELT FLOPPY. CONSUMER CHANGED GEAR , LET FOOT OFF ACCELERATOR, AND VEHICLE CONTINUED TO ACCELERATE. CONSUMER APPLIED CLUTCH TO SLOW VEHICLE DOWN. VEHICLE IS AT DEALER AT THIS TIME.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 29, 2001FL

WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH SEPENTINE BELT CAME OFF AND CAUSED LOSS OF POWER STEERING AND POWER BRAKES. DEALER NOTIFIED, AND MADE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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