Page 2 of 3 · complaints 51–100 of 118

2002 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Structure › Body › Roof and Pillars
Filed Jul 15, 200514,734 milesFL

THE REAR WINDOW GOT BROKEN AND WHEN TO BE REPLACED WAS TOLD THE ROOF HAS A MANUFACTURED DEFAULT. FORD IS NOT WANTING TO FIX IT AND ARE PASSING ME AROUND TO DIFFERENT PEOPLE, BECAUSE NO ONE WANTS TO TAKE RESPONSABILIY FOR IT, MY WARRENTY, IS OUT BY ONE MONTH AND SO THEY SAY TO BAD FOR YOU. I CAN NOT GET NEW REAR WINDOW , BECAUSE WINDOW MAN SAYS IT WILL NOT BE PROPERLY INSTALLED,OVER THE RIDGES IN THE METAL, AND MAY NOT SEAL AND COME LOOSE. (NOTHING HAS BEEN DONE TO FIX IT, I AM WAITING ON A CALL FROM FORD FOR THREE DAYS.)

Vehicle Speed Control › Accelerator Pedal
Filed Jul 14, 200540,000 milesNY

DT: CONTACT STATES THE THROTTLE STICKS AT VARIOUS SPEEDS. IT OVERRUNS THE BRAKE; IT DOES NOT THROTTLE DOWN; IT ACCELERATES WHILE BRAKING. HE DOES NOT HAVE TO HAVE FOOT ON THE GAS AT ALL. HE NOTICED THIS HAPPENING A FEW MONTHS AGO AT HIGH SPEEDS OF 60-65 MPH. IT OCCURS MORE OFTEN WHEN THE VEHICLE IS IN A DOWNWARD PITCH. IT HAS OCCURRED ON A BIG HILL AND THE CAR CONTINUED TO SURGE FORWARD WHILE HE WAS BRAKING. AFTER A BRIEF PERIOD IT DOES THROTTLE DOWN. HE HAS NOT TAKEN IT BACK TO THE DEALER. HE HAS NOT YET TALKED TO THE MANUFACTURER. HE IS PLANNING TO TALK TO FORD SHORTLY. THE MANUFACTURER'S NAME, CITY, STATE WAS ALL THAT WAS AVAILABLE. *AK

Vehicle Speed Control
Filed Jul 12, 2005FL

WHEN THE BRAKE PEDAL IS BEING PRESSED OR IS COMPLETELY PRESSED TO THE FLOOR, THE CAR ACCELERATES AND LUNGES FORWARD.

Air Bags › Frontal › Sensor/Control Module
Filed Apr 30, 200535,600 milesTX

I AM A COSIGNER ON A 2002 FORD MUSTANG-DANIEL BARKER COSIGNER WAS BRANDON VICK, ALSO, ON MY INSURANCE. ON 04-16-2005 BRANDON WAS DRIVING SOUTHBOUND ON HIGHWAY, 6 A MAJOR HIGHWAY RUNNING THROUGH BCS BETWEEN NAVASOTA AND HEAMPSTEAD, HE DROVE OVER A BRIDGE WHICH CHANGED TEXTURES, OR SLOPPED DOWN AND THE AIRBAGS IN DEPLOYED. BRANDON PULLED OVER SLOWLY AND CAME TO A STOP, PULLED OUT THE AIRBAGS AND DROVE AWAY.*AK 04-18-05-BRANDON TALKS TO INSURANCE AGENT WHO CALLS VARSITY FORD ABOUT FIXING THIS SINCE IT IS UNDER WARRANTY. THEY JUST SAY NO, IT WILL BE $2,000. CALLS THOMPSON COUNTRY FORD AND THEY SAY TO COME IN AND RUN MUSTANG UNDER DIAGNOSIS MACHINE. WORKERS SAY THEY DONT KNOW WHAT THE CODES MEAN AND ASKED BRANDON TO COME BACK WHEN MANAGER IS BACK. GOES BACK 04-22 MANAGER SAYS THEY WILL NOT FIX IT UNDER WARRANTY CAUSE IT HAS EXPIRED, THIS IS NOT TRUE.IT WAS INITITIALLY UNDERSTOOD BY ALL PARTIES FROM THE BOOK IN THE SUBJECT VEHICLE GLOVE COMPARTMENT THAT THIS VEHICLE IS STILL UNDER WARRANTY FOR AIRBAG SITUATIONS. THEN TOLD BRANDON NOT TO WORRY ABOUT THE CHARGE. THEN WHEN PROVED WRONG THEY SAID THEY WOULD NOT DO IT CAUSE IT HAD CRASHED BUT REFUSED TO WRITE THIS ON PAPER UNLESS THEY WERE PAID $70. I WENT UP THERE AND PAID THEM $70. THEY WROTE THAT THE CAR WAS TRAVELLING DOWN HWY 6 AND HIT A POTHOLE. AIRBAGS DEPLOYED AND CRASH IS DETECTED THEREFORE NOT COVERED BY WARRANTY, HOWEVER THEY DID NOT RELEASE CODES OR EXPLAIN WHAT ALL MEANT. THEY IMPLIED THAT CAR WAS CRASHED AND 'FIXED UP' FRO

Electrical System › WiringFire
Filed Mar 20, 200538,000 milesFL

THE CAR HAD UNDER 38000 MILES ON IT BUT I HADN'T DRIVEN IT SINCE 4:30 PM BUT AT ABOUT 5 AM WOKE UP TO THE EXPLOSIONS AND THE CAR ENGULFED IN FLAMES. FORD HAS BEEN UNRESPONSIVE TO THIS SAYING THERE IS NO DEFECT, BUT IT IS SIMILAR TO THE EXPEDITIONS EXPLODING IN FLAMES FOR NO REASON THERE WERE NO MODIFICATIONS TO THE CAR OR ANY REASON FOR IT TO CATCH FIRE BY ITSELF THE CAR WAS A TOTAL LOSS AND I DID NOT HAVE INSURANSE TO COVER IT BECAUSE I AM A SINGLE MOM AND WAS TRYING TO SAVE A FEW PENNIES AND HAD NO REASON TO BELIEVE THAT NEW OF A CAR WOULD GO UP IN FLAMES. *AK

Air Bags › Frontal
Filed Feb 4, 2005DC

2002 FORD MUSTANG AIR BAGS DEPLOYED WHEN THE VEHICLE HIT A POTHOLE.***NO ANSWER REQUIRED***. *MR THE VEHICLE BOTTOMED OUT WHEN IT HIT A POTHOLE. THERE WAS NO DAMAGE TO THE FRONT BUMPER OR ANY OTHER PART OF THE VEHICLE YET THE AIR BAGS DEPLOYED. *NM

Seat Belts › Front › Retractor
Filed Oct 26, 200435,000 milesMI

DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE PART HAD BEEN REPAIRED. HOWEVER, IT CONTINUED TO FAIL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 12, 2004CA

WHEN RELEASING THE BRAKE PEDAL, THE FRONT BRAKES MADE A LOUD OF NOISE. *AK *SC *JB

Vehicle Speed Control › Accelerator Pedal
Filed Jul 26, 2004CA

WHILE DRIVING 35-45 MPH AND ONCE RELEASING THE GAS PEDAL VEHICLE WOULD COAST FORWARD. *AK *LA

Vehicle Speed Control
Filed Jul 19, 20046,936 milesCA

WHILE DRIVING 40 MPH AND WHEN BRAKES WERE DEPRESSED THE VEHICLE PULLED FROM SIDE TO SIDE. *AK THERE WAS A CLUNK AFTER THE BRAKES WERE RELEASED, THE FRONT TIRES RUBBED ON THE FRAME WHEN TURNING, THREE BELTS WERE INSTALLED WITHIN 6000, THE VEHICLE SMELLED LIKE OIL, EVEN WITH THE A/C ON. THE MOTOR RATTLED BEFORE THE GEARS WERE SHIFTED, WITH THE A/C ON THE MOTOR WOULD SURGE UP AND DOWN TO THE POINT WHERE THE VEHICLE WOULD PULL. AFTER THE CONSUMER WOULD TAKE HIS FOOT OFF OF THE GAS THERE WOULD BE A SLIGHT ACCELERATION, THE VEHICLE WOULD HESITATE AND LUNGE FORWARD. THE VEHICLE WAS SOMETIMES HARD TO START AND MUST BE CRANKED SEVERAL TIMES. THERE WAS A RATTLE IN THE REAR OF THE REAR OF THE VEHICLE AS IF SOMETHING WAS LOOSE MOVING BACK AND FORTH. POOR ALIGNMENT HAD WORN THE TIRES ON THE OUTSIDE EDGE. THE BOLT FROM THE VEHICLE WAS FOUND IN THE DRIVEWAY, AND THE REAR WINDOW HAD AN AIR LEAK. *SC *JB

Power Train › Automatic Transmission
Filed Jul 13, 2004200 milesTX

TRANSMISSION WILL DRAG ON DECELERATION AND THEN FREEWHEEL. EXAMPLE: GOING 60 MPH, TAKING FOOT OFF ACCELERATOR THE CAR WILL FREEWHEEL UNTIL IT HITS 50 MPH, THE TRANSMISSION THEN ENGAGES, LIKE THE BRAKES WERE PUT ON LIGHTLY, AT 40 MPH THE TRANSMISSION DISENGAGES AND THE CAR THAN FREEWHEELS AGAIN. A VIBRATION IS FELT IN THE DRIVERS SEAT WHEN THE TRANSMISSION ENGAGES( AT 50 MPH ) AND IS MORE PRONOUNCED AT HIGHER SPEEDS. THIS HAS BEEN A CONTINUOUS ACTION SINCE THE CAR WAS PURCHASED. I HAVE HAD IT TO THE DEALER 3 OR 4 TIMES AND I AM TOLD THERE IS NOTHING WRONG, THAT IS HOW THE TRANSMISSION WORKS. I HAVE NO CONFIDENCE THAT THE DEALER KNOWS WHAT HE IS TALKING ABOUT. I THINK THE WARRANTY OF THIS TRANSMISSION SHOULD BE INCREASED BEYOND THE THREE YEARS AS PROVIDED BY FORD. THIS FORD MUSTANG WAS PURCHASED ON OCT. 30, 2001 AND THE WARRANTY RUNS OUT IN OCT. THIS YEAR(2004). THE CAR ONLY HAS 6500 MILES ON IT AT THIS TIME. THIS IS A 2002 FORD MUSTANG, VIN #[XXX]. *LA UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel System, Gasoline
Filed Jul 13, 2004CA

I HAVE HAD MY MUSTANG IN THE SHOP 7 TIMES TO REPAIR THE CHECK FUEL CAP LIGHT. THE CAR HAS STALLED ON ME SEVERAL TIMES. SENCE THE LAST TIME I HAD IT IN THE SHOP MY CAR GETS REALY BAD GAS MILEAGE. IT HAS RECENTLTY BEEN GIVING ME A HARD TIME SHIFTING. I HAVE A FEAR OF THE CAR STALLING ON THE FREEWAY OR CATCHING FIRE, BEACAUSE OF THE ELETRICAL PROBLEMS IN THE FUEL TANK. *LA

Air Bags › FrontalCrash1 injured
Filed Jun 14, 200419,000 milesCA

WHILE DRIVING AT 30 MPH THE CONSUMER ENTERED A ONE WAY STREET THE WRONG WAY. THEN, CONSUMER'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. CONSUMER WORE SEAT BELTS, BUT AIR BAGS FAILED TO DEPLOY. UPON IMPACT, DRIVER SUSTAINED INJURIES, AND THE POLICE DID MAKE A REPORT. VEHICLE WAS TOTALED IN THE COLLISION.*AK

Vehicle Speed Control › Cruise Control
Filed Apr 29, 2004OH

CONSUMER STATED VEHICLE ACCELERATED. *AK

Unknown or Other
Filed Apr 28, 2004MS

COMPLAINT REGARDING THE HASSLES THE CONSUMER EXPERIENCED WHILE TRYING TO PURCHASE A FORD MUSTANG. *PH DAMAGED HOOD, PAINT CHIPS ON THE VEHICLE AND DIFFICULTY GETTING THE 115 POINT INSPECTION FOR THE VEHICLE. GLOVE COMPARTMENT WAS MISSING. *PH

Power Train › Manual TransmissionCrash
Filed Apr 13, 200420,000 milesLA

MANUAL TRANSMISSION STICKS, IT WON'T GO INTO TO GEAR OR COME OUT OF GEAR. ESPECIALLY FIRST, SECOND, AND REVERSE. WE HAVE BEEN STUCK IN TRAFFIC AND NOT BEEN ABLE TO GET OUR CAR INTO FIRST GEAR. I HAVE AT TIMES, HAD TO SPEND 5 MINUTES TRYING TO GET OUR CAR IN REVERSE. ALREADY CAUSED ONE ACCIDENT, AND MANY MORE NEAR MISSES. ALSO TICKING/RATTLING NOISE COMING FROM CLUTCH AT ALL TIMES. DEALERSHIP IS COMPLETELY UNHELPFUL. THEY SAY THEY CAN'T DUPLICATE THE PROBLEM SO THEIR IS NO PROBLEM.

Structure
Filed Mar 27, 2004FL

2002 FORD MUSTANG - WEATHERSTRIPING SEAL LEAKS, HEADLINER FALLS CONTINUOUSLY. *AK

Air Bags › FrontalCrash1 injured
Filed Feb 23, 200427,000 milesCA

WHILE DRIVING NORTH AT 45 MPH A VEHICLE TRAVELING SOUTH HIT CONSUMER'S VEHICLE HEAD ON. FRONT AIR BAGS DID NOT DEPLOY, AND DRIVER'S SEAT BELT DID NOT LOCK. DRIVER'S HEAD HIT THE STEERING WHEEL. DRIVER WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT OF NECK PAIN AND INJURIES TO THE LEGS. *AK

Seat Belts › Front
Filed Jan 15, 20045,000 milesNV

BOTH FRONT SEAT BELTS FAILED TO RETRACT BACK INTO THE HOLSTER WHEN THEY WERE UNFASTENED. THE DEALERSHIP WILL BE CONTACTED. THE CAUSE HAD NOT BEEN DETERMINED. *JB

Unknown or Other
Filed Jan 15, 200422,000 milesFL

SCHEDULED JUNE 2ND 2003 REPAIR. FORD IS TRYING TO SELL ME AN EXTENDED SERVICE PLAN IN WHICH IT WILL COVER A RENTAL CAR DURING THE REPAIR. EVEN THOUGH THE REPAIR FALLS WELL WITHIN THE FACTORY WARRANTY. THE REPAIR WILL TAKE 3 DAYS TO COMPLETE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 3, 200332,000 milesSC

INTERMITTENT PROBLEM IN WHICH ENGINE WILL RACE WHEN APPLYING BRAKES, AND FOOT OFF OF GAS PEDAL. USUALLY OCCURS WHEN STOPPING AT STOP SIGN OR PULLING INTO PARKING PLACE. CAR WILL COME TO ALMOST COMPLETE STOP AND THEN THE ENGINE WILL RACE AND THE CAR WILL LURCH FORWARD, AND BRAKES CANNOT STOP CAR. BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR WITHOUT STOPPING VEHICLE. I HAVE HAD TO SHIFT INTO NEUTRAL OR PARK TO STOP THE VEHICLE. NEEDLESS TO SAY THIS IS A VERY UNSAFE CONDITION.AR IS AT FORD DEALER PRESENTLY.*AK

Structure
Filed Nov 9, 2003FL

MICRO CHECKING OF PAINT ON HORIZONTAL SURFACES OF THE VEHICLE, SPECIFICALLY HOOD, LEADING EDGES OF ROOF LINE, AND TRUNK LID SPOILER AREA. FORD REFUSES TO FIX THE PROBLEM OR OFFER ANY TYPWE OF COMPROMISE,VIA CUSTOMER COMPLAINT PHONE LINE SUPPLIED IN OWNERS MANUAL.STIMATE RECIEVED ON NOVEMBER 08, 2003 IS APPROXIMATELY $750.00.*AK

Air Bags › Frontal
Filed Oct 28, 200319,390 milesAR

WHILE PULLING INTO A PARKING SPACE AT LOW SPEED VEHICLE HIT A SMALL CURB AND THE FRONT AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO PHYSICAL DAMAGE TO THE VEHICLE. THE CAUSE OF THE DEPLOYMENT HAD NOT BEEN DETERMINED. *AK

Air BagsCrash
Filed Aug 30, 2003HI

TO WHOM IT MAY CONCERN,ON AUG. 26, 2003 AT AROUND 9:45 PM I WAS IN A TERRIBLE CAR ACCIDENT IN MY 2002 FORD MUSTANG ,IN WHICH MY AIRBAGS FAILED TO DEPLOY. THE POINT OF IMPACT WAS APPROXIMATELY 50-55 MPH HEAD ON AND I WAS ALSO STRUCK FROM BEHIND. I AM VERY ANGRY THAT MY AIRBAGS DID NOT DEPLOY AT THE POINT OF IMPACT, ESPECIALLY WITH THE ADVANCED TECHNOLOGY AND SENSORS INSTALLED ON MY VEHICLE. THE POLICE WERE ALSO VERY WORRIED AT THAT FACT. I WANT TO KNOW IF THERE IS ANY LEGAL ACTION I CAN TAKE AGAINST FORD MOTOR CO. FOR JEOPARDIZING MY SAFETY. JASON HIRST. *AK

Vehicle Speed Control
Filed Aug 15, 2003OK

CONSUMER STATED VEHICLE THE VEHICLE ACCELERATED WITHOUT WARNING. DEALER NOTIFIED. *AK. THE CONSUMER STATED THERE WAS ALOUD NOISE WHEN THE VEHICLE WAS PLACED IN ANY GEAR AND THEN THE VEHICLE JERKED. THE CONSUMER ALSO BELIEVED THE SPEEDOMETER WAS NOT WORKING CORRECTLY. THE REAR VIEW MIRROR WAS LOOSE, THE TAIL LIGHT LENS HAD CONDENSATION, THE WINDOW SEAL TRIM CAME OFF AND THE WINDOWS MADE UP WHEN UP OR DOWN. *JB *NLM

Tires › Sidewall
Filed Aug 6, 2003FL

CONSUMER WAS DRIVING APPROXIMATELY 40 MPH WHEN HEARD A LOUD "POP" NOISE. THE RIGHT REAR TIRE BLEW OUT AT THE SIDEWALL. GOODYEAR EAGLE, LS 225/55R16, DOT- M6T4BMER0902 22,674 MILES ON TIRE, ORIGINAL EQUIPMENT.*AK

Tires › Tread/Belt
Filed Jul 25, 2003NJ

WHILE DRIVING, AT 55 MPH THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. GOODYEAR TIRE, P225/55R16. *AK. THE SECOND TIME WHILE DRIVING 10 MILES PER HOUR, THE DRIVER'S SIDE REAR TIRE EXPERIENCED TREAD SEPARATION, ON BOTH OCCASIONS THE RIMS WERE DAMAGED. *TS *JB

Air Bags › FrontalCrash
Filed Jul 18, 200327,000 milesTX

I OWN 2 / 2002 FORD MUSTANGS. MY SON HAS BEEN IN 2 ACCIDENTS WITH HIS WITHIN THE LAST YEAR AND IN BOTH INCIDENTS HIS AIRBAG DID NOT DEPLOY. THE FIRST ACCIDENT MAY HAVE A REASONABLE EXPLANATION BUT THE 2ND ONE WAS AN ACCIDENT THAT INVOLVED HIM HITTING A CONCRETE BARRIER AT BETTER THAN 40 MPH. I HAD THE AIRBAG TESTED WHEN REPAIRED ON THE 1ST ACCIDENT AND APPROVED. I AM VERY CONCERNED ABOUT FUTURE PROTECTION FROM THIS DEVICE AND FORD ACTUALLY EXPECTS ME TO PAY FOR ADDITIONAL TESTING. CAN YOU HELP? *JB

Engine and Engine Cooling › Engine
Filed Jul 18, 2003NM

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN AND WILL NOT RESTART. *AK

Engine and Engine CoolingCrash
Filed Jul 7, 2003FL

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN, CAUSING THE VEHICLE TO RUN INTO A GUARDRAIL. *AK

Suspension
Filed Jul 3, 20031,000 milesNV

THE VEHICLE SHOOK AND VIBRATED WHILE DRIVING WHICH ALMOST CAUSED AN ACCIDENT. THE VEHICLE ALSO STALLED SEVERAL TIMES WHILE DRIVING. THE DEALERSHIP REPLACED THE ENGINE WITH A RE-MANUFACTURED ONE. *AK *CB *NLM

Air Bags › FrontalCrash
Filed Jun 17, 200326,000 milesTX

SUBJECT:AIRBAG FAILURE COMMENTS: TWICE NOW MY SON HAS HAD AN ACCIDENT WITH HIS 2002 MUSTANG AND THE AIRBAG DID NOT DEPLOY. FORTUNATELY HE WAS NOT HURT. MY MAJOR CONCERN IS THAT I HAD THE AIRBAG SPECIFICALLY TESTED AT THE REPAIR SHOP AT THE LAST REPAIR BEFORE ACCEPTING DELIVERY OF THE CAR. I WAS TOLD SOMEONE IS HIRED BY THE REPAIR SHOP TO COME OUT AND RUN TESTS BY HOOKING UP INSTRUMENTS TO THE CAR AND GETTING A READ OUT. TO THE BEST OF MY KNOWLEDGE THIS WAS DONE BUT MY SON JUST HAD HIS 2ND ACCIDENT AND HIS CAR HIT A CONCRETE BARRIER AT BETTER THAN 40 MPH AND THE AIRBAG STILL DID NOT DEPLOY. I HAVE REPORTED IT TO CONSUMER SERVICE AT THE FORD WEBSITE BUT HAVE NOT RECEIVED A RESPONSE. I AM VERY CONCERNED ABOUT MY SON'S FUTURE USE OF THIS CAR AND THAT FACT THAT MY WIFE OWNS AN IDENTICAL MUSTANG OF THE SAME MANUFACTURED YEAR OF 2002. HAVE THERE BEEN ANY OTHER CASES WHERE THE AIRBAG HAS NOT DEPLOYED WHEN IT WAS EXPECTED TOO AND WHO CAN I CONTACT ABOUT FURTHER ACTION TO TAKE? VERY CONCERNED, CHRIS KOSS FROM NHTSA WEB SITE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 11, 2003NV

WHILE PARKED ON AN INCLINE VEHICLE WILL SHAKE AND THE BRAKES WILL NOT HOLD. *AK

Suspension
Filed May 6, 2003SC

WHEN THE BRAKES WERE APPLIED, THE VEHICLE PULLED TO THE SIDE.*JB

Engine and Engine Cooling › Engine
Filed Apr 17, 20032,548 milesCA

THE VEHICLE STALLED WHILE DRIVING. WHEN THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE IT STALLED AGAIN AND SOMETIMES DOES NOT START AT ALL. *NLM THE CONTROL VALVE WAS CHANGED WITH NO CODES SHOWING IN THE SYSTEM. BEFORE, THE MECAHNIC STATED THAT THE PROBLEM WAS DUE TO THE WEATHER AND THE GAS. THE RIGHT REAR TIRE HAD A BUBBLE IN THE SIDEWALL AND WAS REPLACED. SCC

Structure › Body › Bumpers
Filed Apr 15, 2003CA

THE VEHICLE BUMPER WAS COMING OFF (STICKING OUT ON THE SIDES). THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM WAS CAUSED BY TAKING THE VEHICLE TO THE CAR WASH. *NLM

Power Train › Axle Assembly
Filed Mar 19, 200322,000 milesMI

THE AXLE BROKE, WHICH CAUSED THE REAR WHEEL TO FALL OFF, CONSEQUENTLY THE DRIVER LOSS CONTROL OF THE VEHICLE. *JB

Fuel System, Gasoline › Fuel Injection System
Filed Nov 30, 2002CA

CAR WILL STALL WHILE MOVING. LOSS OF POWER BRAKING/STEERING WILL OCCUR. DT

Air Bags › FrontalCrash
Filed Nov 12, 2002CA

THE CONSUMER WAS AT A INTERSECTION IN PROCEEDING TO PULL OUT. ANOTHER VEHICLE RAN THE RED LIGHT AND HIT HER HEAD ON. THE DUAL AIRBAGS DIDN'T DEPLOY AT ALL. PLEASE FURNISH ADDITIONAL INFORMATION. MR

Tires
Filed Nov 7, 2002NJ

ON NOV. 3RD OF THIS YEAR MY SON HAD A BLOW OUT WITH ONE OF THE NEW EAGLE LS TIRES. HE WAS PULLING INTO A DRIVEWAY AND HIT THE CURB WITH HIS FRONT RIGHT TIRE. HE TOOK THE TIRE TO A GOODYEAR DEALER AND TOLD HIM WHAT HAD HAPPENED. THE DEALER TOLD HIM THAT HITTING THE CURB CAUSED THE TIRE TO BLOW. THIS TIRE HAD ONLY 2341 MILES ON IT AND I DO NOT THINK THAT HITTING A CURB WHILE ENTERING A PARKING LOT SHOULD CAUSE THIS TIRE TO BLOW. THIS PAST WEEKEND I WAS LOOKING OVER THE OTHER TIRES AND FOUND A BULGE ON THE LEFT FRONT TIRE. I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLIANTS ABOUT THIS TIRE. THE TIRE WHICH I AM ASKING ABOUT IS THE P225/55R16 94T S1 EAGLE LS. CAN YOU PLEASE GET BACK TO ME WITH ANY INFORMATION THAT YOU MAY HAVE ON THIS TIRE. DT

Vehicle Speed Control
Filed Nov 6, 2002OK

VEHICLE WOULD STALL ON TAKE OFF AND EVENTUALLY BEGAN TO STALL WHILE IN MOTION (45 MPH) WHICH WOULD CAUSE ALL POWER ASSISTED OPTIONS TO FAIL, NEARLY CAUSING MANY WRECKS. TRAVELING 65 MPH THE VEHICLE FAILED TO SLOW AND IT FELT AS IF THE CRUISE WAS STUCK, BUT THE CRUISE HAD NEVER BEEN ENGAGED. TAKEN TO DEALER BUT COULD NOT GET PROBLEM TO HAPPEN IN SERVICE. VEHICLE IS CURRENTLY IN SERVICE. DT

Service Brakes, Electric
Filed Nov 1, 2002OK

OWNER DESCRIBES FAILURE AS INTERMIITENT LOSS OF ENGINE, SHUTTING OFF WITH NO WARNING. SOMETIMES WHILE DRIVING AT NIGHT ALL ELECTRICAL POWER FAILS. DEALERSHIP DID A DRIVE AND MAINTENANCE CHECK. THE DEALERSHIP REPLACED THE WIRING HARNESS AND RETURNED THE VEHICLE TO THE OWNER. NOW THE ENGINE KEEPS HIGH ACCELERATION WITH THE RPM CONSTANTLY IN THE "RED" EVEN WITH FOOT OFF OF THE ACCELERATOR PEDAL. PROBLEM CAN'T BE DUPLICATED SO THE DEALERSHIP DOESN'T HAVE AN ACTUAL FIX. PLEASE DESCRIBE DETAILS. MR

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 30, 2002MI

ENGINE STALL DURING BRAKING AFTER HARD ACCELERATION WHILE IN NUETRAL AND PRESSING THE CLUTCH. DT

Service Brakes, Hydraulic › Pedals and Linkages
Filed Oct 16, 2002FL

CONSUMER STATES THAT THE ABS SYSTEM ON THE VEHICLE IS NOT WORKING PROPERLY, WHEN APPLYING THE BRAKES. THE BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR. DEALER REPLACED THE MASTER CYLINDER AND STILL REOCCURRING THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. MR

Suspension
Filed Sep 26, 2002GA

CAR HAS BEEN REPAIRED 4 TIMES AND STILL HAS VIBRATION AT HIGHWAY SPEEDS. MANUFACTURER TELLS ME THIS IS NORMAL. MR

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 20, 2002TX

THE CAR INTERMITTENTLY STALLS ON DECELERATION. WHEN DECELERATING TO A STOP, PUSHING IN THE CLUTCH AND BRAKING WILL CAUSE THE VEHICLE TO DIE. THERE IS NO WARNING OR DEFINITE RATE OF SPEED OR RPM. IT OCCURS OCCASIONALLY. THE DEALER ATTEMPTED TO FIX BY ADJUSTING THE VOLTAGE ON THE THROTTLE POSITION SWITCH, SECOND REPROGRAMMED THE COMPUTER. THE THIRD OCCURANCE STATED THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SAFETY ISSUE BECAUSE WHEN THE CAR DIES WHILE BRAKING, YOU LOSE POWER STEERING AND BRAKING ABILITY.*AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Aug 29, 2002NJ

WHILE DRVING GAS PEDAL BECAME STUCK TO THE FLOOR. CONSUMER ATTEMPTED TO BRAKES, AND VEHICLE SLOWED TO APPROXIMATELY 55MPH, BUT WOULD NOT STOP. CONSUMER THEN COLLIDED WITH THE CURB. VEHICLE CHECKED BY DEALER, WHO ADVISED CONSUMER THAT AN ENGINE PROBLEM EXISTED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 6, 2002NM

WHILE DRIVING ON FLAT OR INCLINE SURFACE AT LOW SPEEDS VEHICLE WILL STALL WITH NO WARNING. DEALER NOTIFIED.*AK

Vehicle Speed Control
Filed Aug 4, 2002VA

STALLING AFTER ACELERATION. *AK

Vehicle Speed Control
Filed Aug 3, 2002FL

STALLS OCCURS APPROXIMATELY EVERY 1-2 WEEKS WITHOUT WARNING; REPLACING IAC DIDN'T FIX. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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