Page 5 of 5 · complaints 201–236 of 236

1998 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Feb 1, 1999CA

RADIATOR RESERVIOR CAP FAILED. *YC

Visibility › Windshield
Filed Feb 1, 1999CA

FRONT WINDSHIELD CRACKED. YH

Structure › Body › Door
Filed Feb 1, 1999CA

BOTH INSIDE DOOR PANELS FAILED. YH

Engine and Engine Cooling › Cooling System › Fan
Filed Feb 1, 1999CA

FAN MOTOR FAILED, CAUSED CAR TO OVERHEAT. YH

Equipment › Other › Owners/Service/Other Manual
Filed Jan 21, 1999TX

OWNER'S MANUAL STATES WHEN KEY TURNED ON AND NOT BUCKLED, WARNING LIGHT SHOULD APPEAR 1-2 MINUTES & CHIME SHOULD SOUND 4-8 SECONDS. THIS CONSISTENTLY DOES NOT HAPPEN.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 12, 1999OH

VEHICLE ONLY HAD 4500 MILES ON ON THE ODOMETER WHEN I DETECTED A FUEL LEAK. THE FUEL WAS DRIPPING OUT OF THE GAS TANK WHERE THE FILLER PIPE CONNECTED TO THE TANK. I WAS ON VACATION AND HAD JUST DRIVEN THE VEHICLE ABOUT 2000 MILES FROM OHIO TO FLORIDA AN EXPLOSION COULD HAVE OCCURED IF THE VEHICLE WOULD HAVE ENCOUNTERED ANY SPARKS OR A CIGARETTE WAS DISCARDED. THE VEHICLE WAS TAKEN TO A DEALERSHIP IN HOMESTEAD, FLORIDA WHERE IT REMAINED OVERNIGHT. THE DEALERSHIP STATED THAT THIS VEHICLE WAS THE THIRD VEHICLE THEY ENCOUNTERED LEAKING FUEL THAT WEEK. I CONTACTED THE MANUFACTURER HOWEVER NO RECALL HAS BEEN ISSUED. THIS IS A VERY DANGEROUS SITUATION THAT CAN CAUSE FATALITIES OR SERIOUS INJURY. I WOULD LIKE FORD TO REIMBURSE ME FOR THE RENTAL CAR THAT I OBTAINED AND TAKE THIS VEHICLE BACK BECAUSE I DO NOT FEEL THAT IT IS SAFE. I WORK AT AN AUTO MANUFACTURER AND I DO NOT FEEL LIKE FORD WANTS TO STAND BEHIND THE SAFETY OF THEIR PRODUCT.

Steering › Rack and Pinion
Filed Jan 5, 1999GA

RECALLS 97V165002/97V165000; TIRES STARTED TO WEAR ON FRONT, MADE LOUD NOISES WHEN GOING OVER BUMP. DEALER CONTACTED AND STATED THE RACK AND PINION WAS WORN OUT. REPAIR WORK NOT PERFORMED. PROBLEM STILL EXISTS. VEHICLE DOES NOT COMPLY WITH RECALL. PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 4, 1999MI

WHILE DRIVING VEHICLE CAUGHT ON FIRE UNDER THE ENGINE. DEALER HAS NOT SEEN VEHICLE. *AK

SuspensionCrash
Filed Dec 4, 1998KY

WHILE DRIVING AT 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE SPINNED AROUND, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HITTING A CURB. THE PAVEMENT WAS WET. *AK *ML

Power Train › Driveline › Driveshaft
Filed Nov 20, 1998VA

NO SUMMARY PROVIDED BY CONSUMER

Electrical System › Wiring › Interior/Under DashFire
Filed Nov 13, 1998TX

WHILE SITTING AT A RED LIGHT CONSUMER SMELLED SMOKE AND THEN NOTICED SMOKE COMING FROM THE DASHBOARD. GOT OUT THE VEHICLE AND THE FIRE STARTED. ANOTHER CONSUMER STANDING THREE CARS FROM HER HELPED TO PUT THE FIRE OUT. *AK

Steering › Steering Wheel/Handle BarCrash1 injured
Filed Nov 11, 1998OR

DRIVING AT 40 MPH STARTED INTO TURN BUT NOT YET TURNING THE STEERING WHEEL THE TIRES LOCKED UP AND STEERING WHEEL LOCKED UP FOR NO APPARENT REASON. THE CAR VIERED OFF THE ROAD AND INTO A FARMERS FIELD. I WAS ONLY BRUISED BUT THE CAR IS DAMAGED. FORD SERVICE REP. IS STATING THE CAR IS SHOWING NO FAULTY CODES. THE BRAKES HAD BEEN REPLACED UNDER WARRANTY JUST THREE WEEKS EARLIER AND THE CAR WOULD NOT START FOR NO APPARENT REASON BACK IN JULY AND AUGUST FINALLY FIXED THEY REPLACED THE STARTER (FORD)

Steering › Hydraulic Power Assist System
Filed Nov 11, 1998GA

UNABLE TO TURN STEERING WHEEL IN A BRAKE AND STEER SITUATION. STEERING WORKS AS EXPECTED, UNTIL PRESSURE IS APPLIED AT THE SAME TIME STEERING IS NEEDED IN A PANIC EVASIVE STOP. NO ACCIDENT HAS OCCURRED. DEALER CLAIMS THIS IS NORMAL SINCE ALL OF THE VEHICLES CHECKED DO THE SAME. WOULD LIKE NOT TO HAVE NAME RELEASED DO TO EMPLOYMENT REASONS.

Power Train › Automatic Transmission
Filed Nov 6, 1998MD

SUMMARY NOT PROVIDED BY CONSUMER

Service Brakes, Hydraulic › Foundation Components
Filed Nov 3, 1998FL

BRAKES DO NOT WORK PROPERLY.

Electrical System › Wiring › Interior/Under DashFire
Filed Oct 26, 1998TX

WHILE THE CONSUMER WAS DRIVING THEY WITNESSED SMOKE COMING FROM THE VENTILATION VENTS. AFTER WITNESSING THE SMOKE, THE CONSUMER PULLED OVER AND GOT OUT OF THE VEHICLE. THE INSTRUMENT PANEL CAUGHT FLAMES. A NEARBY DRIVER PUT THE FIRE OUT WITH THE EXTINGUISHER, AND THE FIRE DEPARTMENT WAS CONTACTED. THEY DETERMINED THAT THE FIRE WAS CAUSED BY A LOOSE WIRE THAT TOUCHED THE METAL AND SPARKED A FIRE. THE DEALERSHIP HAS BEEN CONTACTED BUT NOT THE MANUFACTURER. *AK

Parking Brake › ConventionalCrash
Filed Oct 23, 1998SC

THE DEFECTIVE EMERGENCY PARKING BRAKE MALFUNCTIONED WHEN THE VEHICLE WAS PARKED AND THE KEY OUT OF THE IGNITION, AND THE EMERGENCY PARKING BRAKE UP. THE VEHICLE ROLLED AWAY, HITTING A TREE, WHICH MAY HAVE CAUSED INJURIES. THE EMERGENCY PARKING BRAKE IS STILL IN THE "UP POSITION" AFTER THE ACCIDENT. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER DETAILS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 14, 1998WA

FUEL PUMP FAILED.

Air Bags › FrontalCrash
Filed Oct 7, 1998CA

WHEN TRAVELING ABOUT 50 MPH VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION(IMPACT SPEED BETWEEN 30-40 MPH), AND THERE WAS NO DEPLOYMENT OF THE AIR BAGS. THE VEHICLE HAS NOT BEEN REPAIRED. DAMAGES TOTALLING $4,614. 51. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 28, 1998CA

DRIVING AT ANY SPEED ENGINE CHECK LIGHT KEEPS COMING ON. VEHICLE LOSES A LOT OF FUEL. CONTACTED DEALER TO SEE IF THEY WOULD CORRECT THE PROMBLEM, BUT THEY WON'T. THE OIL IS LEAKING FROM THE ENGINE. *AK

Tires › Sidewall
Filed Sep 13, 1998CA

TIRE OUTER SIDE WALL SPLIT ALL THE WAY AROUND.

Power Train › Automatic Transmission
Filed Sep 8, 1998CA

VEHICLE POPS OUT OF GEAR, ALMOST CAUSING AN ACCIDENT. *AK

Steering › Steering Wheel/Handle Bar
Filed Sep 2, 1998FL

IN DRY DRIVING CONDITION THE DRIVER'S STEERING WHEEL PULLED LEFT AND THEN QUICKLY TO THE RIGHT. THE DRIVER COMPENSATED TO THE LEFT AND THEN TRIED TO TURN THE WHEEL BACK TO THE RIGHT TO STRAIGHTEN THE VEHICLE OUT, BUT THE STEERING WHEEL WOULD NOT TURN AND WENT OFF THE ROAD AND COLLIDED WITH A STAND OF TREES IN THE MEDIAN. THE CAR WAS TOTALED.

Steering
Filed Sep 1, 1998FL

NOT IDENTIFIED.

Structure › BodyFire
Filed Aug 5, 1998NC

THE VEHICLE CAUGHT FIRE UNDER CENTER ARM REST AFTER NOT BEING ABLE TO BE START. HAS HAPPENED 2 TIMES. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 5, 1998PA

WHILE DRIVING AND WHEN VEHICLE COMING OR SLOWING DOWN TO STOP THE VEHICLE WOULD TURN OFF FOR UNKNOWN REASON. VEHICLE HAS BEEN IN SHOP FOR THE THIRD TIME AND CONDITION HAS NOT BEEN CORRECTED AT THIS TIME. *AK

Vehicle Speed ControlCrash
Filed Jul 21, 1998CA

WHILE DRIVING INTO THE GARAGE, THE VEHICLE ACCLERATED IN A FAST SPEED, CAUSING THE VEHICLE TO CRASH INTO THE WALL. CONSUMER PUT THE VEHICLE IN REVERSE THE VEHICLE WENT AT A HIGH SPEED IN REVERSE. THE CONSUMER HAD TO TURN OFF THE VEHICLE IN ORDER TO STOP THE VEHICLE. *AK

Fuel System, Gasoline
Filed Jun 29, 1998NC

WHILE TRAVELING AT 70 MPH THE VEHICLE LOST POWER, FORCING AN EMERGENCY EXIT FROM THE HIGHWAY. THE VEHICLE WAS TOWED TO THE NEAREST FORD DEARLERSHIP AND WE WERE ADVISED THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED ADVISING DEALERS THAT THERE WAS A PROBLEM WITH A WAX RING IN THE FUEL SYSTEM THAT WAS BREAKING APART AND THE WAX PIECES WERE LODGING IN THE FUEL PUMP CASING THE CAR TO LOSE POWER. NO RECALLS HAD BEEN ISSUED BECAUSE WE WERE TOLD THE CARS WERE ALL STILL UNDER WARRANTY.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings1 injured
Filed Jun 9, 1998TX

WHILE DRIVING UP HILL BETWEEN 30-45 MPH VEHICLE BOTTOMED OUT. CAUSE OF PROBLEM FUEL RELAY CUT OFF SWITCH FAILED. OWNER HAD NO CONTROL VEHICLE WHEN PROBLEM OCCURRED. MANUFACTURER HAS NOT BEEN NOTIFIED. *AK

Structure › Body › Trunk Lid
Filed Jun 3, 1998MA

TRUNK EDGE IS VERY SHARP, INJURING CONSUMER.

Air Bags › FrontalCrash1 injured
Filed May 31, 1998CA

AIR BAGS CONTINUED TO SMOKE APPROXIMATELY 15 MINUTES AFTER DEPLOYMENT, DUE TO CRASH, AND FIRE DEPARTMENT HAD TO USE CO2 TO PREVENT FIRE.

Power Train › Manual Transmission
Filed May 25, 1998NJ

MANUAL TRANSMISSION JUMPS OUT OF 4TH GEAR AND REVERSE. DEALER ATTEMPTED TO MAKE NO REPAIRS AND CLAIMS FORD IS AWARE OF THE PROBLEM.

Air Bags › FrontalCrash1 injured
Filed Apr 13, 1998TX

UPON IMPACT THE AIRBAG DID NOT DEPLOY. THE AIRBAG DEPLOYED AFTER THE DRIVER EXITED THE VEHICLE. WHEN THE AIR BAG FINALLY DEPLOYED, IT CAUSED THE DRIVER'S HEAD TO GO INTO THE WINDSHIELD . THE DRIVE SUSTAINED SEVERE INJURIES TO THE HEAD. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Fuel System, Gasoline › Storage
Filed Feb 2, 1998VA

CONSUMER RECEIVED RECALL LETTER CONTACTED DEALER FOR APPOINTMENT IN DECEMBER, NO PARTS AVAILABLE TO REMEDY RECALL PROBLEM. RECALL 97V216000. PLEASE GIVE ANY FURTHER DETAILS. *AK

Power Train › Clutch Assembly
Filed Jan 23, 1998CA

TRANSMISSION JUMPS OUT OF GEAR/STICKS IN GEAR.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 5, 1997WA

FUEL PUMP FAILED CAUSING ENGINE TO SHUT DOWN IN TRAFFIC.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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