2019 Ford Fusion complaints

I WAS DRIVING OUT OF A STORE AND ALL OF A SUDDEN THE VEHICLE HAD THE BATTERY ENGINE COME OUT AND OTHER WEIRD VERBIAGE IVE NEVER SEEN. ALL OF A SUDDEN MY VEHICLE JUST STOP , BRAKES BECAME TOO STIFF TO TURN BACK THE VEHICLE AS YOU ARE SUPPOSE TO PRESS THE BRAKE AND PUSH THE START BUTTON. I WAIT WITH MY 9 YEAR OLD DAUGHTER ON A BUSY STREET AND IT WAS OVER 100 DEGREE WEATHER. WE WAITED MAYB 10MINS AND THE BRAKE BECAME SOMEONE MANAGEABLE TO PUSH AND THE VEHICLE STARTED AS SOON AS IT DID START SMOKE STARTED COMING OUT FROM THE HOOD DROVE TO A NEAR BY BUSINESS AND HAD TO WAIT OVER W HOURS FOR A TOW TRUCK. THIS IS SUCH A SAFETY HAZARD AS A MOTHER YOU WANT THE VEHICLE YOU DRIVE TO BE AS SAFE AS POSSIBLE BUT FOR A BRAND NEW VEHICLE ONLY A YEAR OLD TO STALL OUT THE WAY IT DID IS SO SCARY BECAUSE I COULD'VE BEEN HIT AND YOU NOT ONLY WORRY ABOUT YOUR SAFETY BUT YOUR CHILD'S SAFETY.

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT AS AN ABNORMAL NOISE BEGAN EMITTING FROM THE VEHICLE. THE VEHICLE THEN INDEPENDENTLY TURNED TO LEFT AND HIT THE BARRIER WALL ON A BRIDGE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. HER DAUGHTER SUSTAINED NO MAJOR INJURIES, ONLY MINOR SORENESS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TWICE TO TWO DIFFERENT INDEPENDENT MECHANICS. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT SPOKE WITH A DEALER (JENKINS & WYNNE FORD, HONDA, & LINCOLN 2655 TRENTON RD, CLARKSVILLE, TN 37040) WHO INFORMED HER THAT THERE WERE NO ACTIVE RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

I HAD A RECALL REGARDING A COOLANT RELATED ISSUE. THIS WOULD CAUSE A MISFIRE, DAMAGING THE ENGINE AND CAT CONVERTER. I TOOK THE CAR DEALERSHIP. THEY SAID THEY FIXED. FOLLOWING DAY ENGINE LIGHT CAME ON. TOOK IT THE DEALERSHIP AGAIN. I AM TOLD ENGINE NEED TO BE REPLACED. THE CAR IS SITTING THERE. IT WOULD TAKE COUPLE MONTHS TO REPAIR THEY SAID. CAR HAS 18K MILEAGE ON IT. 2019 FORD FUSION.

SO WHEN I'M DRIVING DOWN THE ROAD IT WILL START DOING WEIRD STUFF .. LIKE JERKING AND APPLYING THE BREAKS AND THEN THE CAR JUST SHUTS OFF AND THEN IT TAKE ABOUT A COUPLE MINS FOR IT TO COME BACK ON SO I THINK THIS IS A DANGER & SAFETY HAZARD

PRIOR TO RECALL NOTICE; ON 12-20-19 HUSBAND NOTICED COOLANT L LEVEL DOWN AT APPROXIMATELY 7,000 MILES. WENT TO LOCAL FORD DEALER TO PURCHASE COOLANT. WHILE THERE DEALER ASKED SEVERAL QUESTIONS CONCERNING SPECIFICS; LIKE, IS COOLANT LEAKING FROM YOUR ENGINE AND IS IT VISIBLE ON THE GROUND; HUSBAND SAID NO. RETUNED HOME WITH COOLANT AND FILLED THE RESERVOIR. JANUARY 18TH, 2020, RECEIVE RECALL NOTICE FROM FORD ADVISING COOLANT MAY BE INTRUDING INTO THE CYLINDERS; ADVISING TO CONTACT LOCAL DEALER FOR SERVICE. JANUARY 21ST, CAR INTO SERVICE TO REPROGRAM POWER TRAIN /CLEARED ALL CODES. JANUARY 22ST, 2020 TOOK AN 81 MILE TRIP TO LAKE AND BACK; HOURS LATER CHECKED THE COOLANT AND IT WAS DOWN AGAIN 5/8 'S INCH FROM MAX. JANUARY 23RD CALLED THE SCHEDULED ANOTHER APPT FOR JANUARY 29TH. JANUARY 29TH 2020, MCSPADDEN FORD HAD VEHICLE FOR 4.5 HOURS TO CONTINUE INVESTIGATION INTO EXCESSIVE COOLANT USE. UPON PICK UP OF VEHICLE, SERVICE MANAGER ADVISED THEY PUT CAR UP ON LIFT TO LOOK FOR LEAKS, NEGATIVE. HOOKED UP COMPUTER AND RAN CAR FOR 20 MINUTES LOOKING FOR ANYTHING UNUSUAL, NO PROBLEMS FOUND. REMOVE VALVE COVERS, INSPECTED BLOCK, PISTONS & CYLINDERS. IN PROCESS BOKE A SPARK PLUG THAT WAS REPLACED AT NO CHARGE. SERVICE MANAGER ADVISED THEY DID NOT FIND ANYTHING TO FIX; WE SHOULD JUST DRIVE IT LIKE NORMAL. DRIVING HOME AT 1.3 MILES (4 MIN) CAR SPUTTERS. ANOTHER .3 MILES (1 MIN) CAR SPUTTERS, BUCKS, STEERING VIBRATES, CAR SHAKES. ANOTHER .6 MILES (1 MIN) , CAR SPUTTERS & BUCKS, STEERING VIBR

STARTED THE CAR MANUAL AND A POWER TRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 1 OTHER OCCASIONS JANUARY 1ST 2020 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING.

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE BODY ACHES THAT REQUIRED MEDICAL ATTENTION. A POLICE OFFICER DROVE THE CONTACT TO THE HOSPITAL AFTER THE IMPACT. THE CONTACT MENTIONED THAT THE INFORMATION PROVIDED WERE BASED ON PICTURES AND VIDEOS OF THE EVENTS OF THE IMPACT DUE TO HIM HAVING MEMORY LOSS. THE FOLLOWING DAY THE CONTACT WENT BACK TO THE SCENE AND FOUND THE PASSENGER FRONT AXLE ON THE ROAD. THE VEHICLE WAS TOWED TO A TOW TRUCK COMPANY. THE INSURANCE COMPANY WAS SCHEDULE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AS OF YET. THE FAILURE MILEAGE 13,000. *LN *JB *TR

THE HEADLIGHTS ON THE 2019 FORD FUSION ARE HORRENDOUS! THERE IS VERY LITTLE VISIBILITY, I'M CONSTANTLY HAVING TO TURN ON MY BRIGHTS TO EVEN SEE SOME ASPECTS OF THE ROAD I'M ON. THIS IS IRRESPONSIBLE ON FORDS PART AND NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE! THERE'S NO TELLING HOW MANY ACCIDENTS THIS HAS CAUSE AND OR WILL CAUSE IN THE FUTURE.

A COUPLE MONTHS BACK, I RENTED A 2019 FORD FUSION, SO THE VIN NUMBER IN THIS REPORT IS ONLY A SAMPLE. TWICE, WHEN I WENT TO BUCKLE THE DRIVER-SIDE SEATBELT, THE END WENT NOT INTO THE LATCH, BUT INSTEAD INTO THE CASING AROUND THE LATCH (SEE PICTURES). THERE WAS JUST ENOUGH FRICTION TO HOLD IT IN PLACE AND MAKE IT FEEL LIKE IT WAS LATCHED, WHEN IN ACTUALITY, IT WAS NOT. I CONTACTED THE LOCAL FORD DEALER TWICE, BUT GOT NO REPLY. I THEN WROTE A LETTER TO FORD MOTOR CO. SIMPLY SAYING I HAD FOUND AN ISSUE, BUT ONLY GOT AN OBVIOUS FORM LETTER SAYING "THANK YOU". THEY DIDN'T EVEN ASK FOR ANY DETAILS. UPON DISCUSSION OF THE ISSUE WITH A FRIEND, HE SAID HE HAD THE SAME EXACT ISSUE WITH A 2015 FUSION.

STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS

BOUGHT THE CAR LESS THAN 30 DAYS AGO. WASHING THE FRONT WINDSHIELD AND NOTICED A HAIRLINE CRACK ON THE OUTSIDE ABOUT 4-5 INCHES LONG. NO DAMAGES OF A ROCK HITTING THE WINDSHIELD.

WITH CRUISE CONTROL SET, PRESSING THE + BUTTON AND HOLDING FOR A FEW SECONDS TO INCREASE THE SPEED A FEW MILE PER HOUR WILL CAUSE THE VEHICLE TO CONTINUE ACCELERATING UNTIL THE 'CANCEL' BUTTON OR THE 'OFF' BUTTON IS PRESSED. PRESSING THE BRAKE PEDAL WILL ALSO STOP THE RUN AWAY ACCELERATION. DURING THE RUN-AWAY ACCELERATING, PRESSING THE + BUTTON OR THE - BUTTON WILL NOT STOP THE ACCELERATION. ADDITIONALLY, WITH CRUISE SET, PRESSING THE - BUTTON FOR A FEW SECONDS WILL CAUSE A RUN-AWAY DECELERATION. THE VEHICLE IS PRESENTLY BEING LOOKED AT BY THE DEALERSHIP WHERE IT WAS BOUGHT. IN THE MEAN TIME, I WAS GIVEN A 2019 FUSION HYBRID AS A LOANER VEHICLE AND THAT CRUISE CONTROL DOES THE SAME THING: RUN-AWAY ACCELERATION AND DECELERATION WHEN PRESSING THE + OR - BUTTON. THE VEHICLE WAS CHECKED MANY TIMES AND WAS CRUISING ANYWHERE FROM 50 MPH TO 70 MPH WHEN THE + AND - BUTTON WAS PRESSED. I NOTICED THAT THE RUN-AWAY DECELERATION WAS QUITE PRONOUNCED COMPARED TO THE ACCELERATION.

I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE IMMEDIATELY ON RETURN TO HOTEL AND ASKED THEM TO RECORD THIS ISSUE. I ALSO INFORMED THE RETURN CAR ATTENDANT WHEN I RETURNED TODAY AT AVIS ATLANTA AIRPORT.

I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA ON 5/1/2019 WEDNESDAY. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE AND ASK D THEM TO REGISTER A COMPLAINT .I ALSO INFORMED THE ATTENDANT WHEN I RETURNED THE CAR AT ATLANTA AIRPORT TODAY.

TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.

COLLISION AT 35MPH FRONT END OF FUSION HIT THE ENTIRE PASSENGER SIDE OF ANOTHER VEHICLE . NO AIRBAG DEPLOYED. OTHER VEHICLE WAS TOTALED.