2019 Ford Fusion complaints

Faulty Head Gasket causing coolant to go into the engine - and causing enough issues to need engine replaced - ford mechanics saying they are seeing this more and more with my make and model car. Called ford motor company and unwilling to help with repairs as I’m 3,000 miles over the ability to assist. This apparently was a known issue in which why ford change how they made the head gaskets for the car - my car is 5 years old and 103,000 with no other issues - maintained correctly- and ford knows abt the issue but won’t help customers I currently have a rental as I’m trying to come up with $8,000 to repair my car in which why I have no invoice yet

The contact owns a 2019 Ford Fusion. The contact stated while the vehicle was parked, the check engine warning light illuminated, with the message “Engine Overheated” displayed. The contact was constantly adding coolant to the coolant reservoir, with the engine overheating message displayed again. The vehicle was taken to the dealer and was diagnosed with a crack in the cylinder wall of the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and became aware of NHTSA Campaign Numbers: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,325.

Upon traveling we noticed a loud engine knocking when the car was at idle. We immediately pulled over and checked the engine. The coolant level was lower than normal and the engine oil level was fine. We immediately returned home and parked the car. While returning home the front camera continued to display an error message that it was not working and would repeat every 30 seconds. After doing research I read that Ford has known about the Fusion Ecoboost having a design flaw where coolant leaks into the cylinder heads and can crack the head as well as a flexplate crack that appears. They issued a "fix" for the flexplate to some models and I would like this applied to my car as I feel they knowingly continued to sell this model with the issues without prior warnings or notices.

Cable shift bushings keeps coming off

Shifter cable bushing fell out causing the vehicle to not go into park. Vehicle rolled into a garage door

The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH, the vehicle lost motive power and started to shudder. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who determined that the failure was due to a misfire in cylinder #3 and was associated with DTC code: P0303. Additionally, there was coolant intrusion into the engine block. The vehicle was not repaired. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 95,790.

The contact owns a 2019 Ford Fusion. The contact stated that while driving at approximately 30–40 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that coolant was leaking into the engine. The mechanic informed the contact that the engine was lifted and improperly installed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and a case was opened and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

My son purchased a 2019 Ford Fusion on 11/30/2019, he is the only owner of this vehicle and did oil changes regularly. On 6/25/24 while driving to work his engine suddenly began running rough and his check engine light started blinking. There was no continuous check engine light that came on prior to the blinking one. The vehicle ran smoothly without any warning signs of engine failure prior to this incident. He pulled over immediately and car was towed to local repair shop. Inspection report states “ Quote for new engine and repair was $10,681.62. Placed telephone call to Ford customer relationship center, was told Customer Satisfaction Program 21N12 would not cover cost of repair because his car was over allowed mileage. 84000 is cutoff and mileage on his car was 84354. Repairs not done at this time due to cost, car is sitting in driveway unusable.

The contact owns a 2019 Ford Fusion. The contact stated while driving 25 MPH, the vehicle started shuddering. The check engine warning light was illuminated. The vehicle was taken to two independent mechanics, where the spark plugs and two coil packs were replaced; however, the failure persisted. The vehicle was taken to a third independent mechanic, where it was diagnosed that cylinder #2 and #3 were misfiring due to coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,500.

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 30 MPH, the transmission malfunctioned and erroneously shifted into the neutral, causing the vehicle to drastically decelerate. After restarting the vehicle, the failure had self-corrected. The following day while driving, there was a rattling sound coming from the transmission, and vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 102,000.

The contact owns a 2019 Ford Fusion. The contact stated that while driving at undisclosed speeds, there was an abnormal knocking and clicking sound coming from the vehicle. The contact stated that the noise became louder with the air conditioner in the on position and approaching a stop. The vehicle was taken to the local dealer, where it was diagnosed that there was crack on the flex plate. Additionally, there was a coolant leaking in the short block, and the vehicle was repaired at the same local dealer. The Warranty company was contacted and declined the repair. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 145,000.

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was blue smoke coming from the exhaust pipes. The check engine warning light was illuminated. The vehicle was driven to the residence and parked. The contact stated that on another day after starting the vehicle, there was blue smoke coming from the exhaust pipe and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with internal damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 68,000.

The contact owns a 2019 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed a misfire in cylinder #3. The vehicle was not repaired. The independent mechanic related the failure to Ford Customer Satisfaction Program: 21N11. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 2,690.

I was driving down the road like normal and then it stopped wanting to go. The screen on the dash said see manual and had a little orange wrench. The car stopped going. It was still running but I pushed on the gas and it wouldn’t go. I stopped and the car was running rough. I turned it off and then turned it back on. The problem went away and it drove like normal again.

Transmission issues rise no matter how many times I fix it. Last time I drove it the transmission lock up the front wheels at 45 MPH nearly causing a head on collision with me and my girlfriend and little brother in the car

My car started running funny and overheating which took it to the dealership where we purchased it from and they said that the coolant was leaking into the engine which we had to take to ford also to confirm and they said they same thing but wasnt covered under warranty. There is a tsb bullentin on all kinds of fusion to have this problem fixed which my vin number isnt on that list so Im without a car for over 9 months because I cant afford to spend 8000 on a engine when the car isnt that old and I just paid 24000 dollars for it. I would love to know how to get my car on list because it was manufactered at the same plant as the other fusions with tsb and on the same dates so why isnt my car on this list

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated. While starting the vehicle, the vehicle was shaking abnormally. The engine coolant temperature was elevated, and the vehicle stalled. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine and that the coolant was leaking into the cylinder. The vehicle was not repaired. The vehicle was taken to another local dealer, Kerry Chevrolet (7500 Alexandria Pike, Alexandria, KY 41001) where it was determined that there was a coolant intrusion into the cylinders. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 75,000.

Major safety concern. The vehicle gets stuck in first gear while the engine is running and the brake is released. It used to only do it when the vehicle had the engine auto-shut off featured turned on but now it does it permanently. I stopped driving the vehicle because there is a high risk of causing an accident.

The coolant leak causing the engine to overheat and become damaged.

Coolant intrusion into cylinder #2, ford knowingly placed bad engines into vehicles including my 2019 ford fusion

The contact owns a 2019 Ford Fusion. The contact stated that while driving at approximately 45 MPH, the engine temperate HOT warning light illuminated. The contact stated that the engine started shaking and the vehicle stalled. The contact was able to drive a short distance to the residence. The contact stated that an independent mechanic inspected the coolant fluid but there were no visible leaks. The mechanic refilled the coolant, but the coolant reservoir was empty the next day. The contact stated that failure persisted and there was white smoke coming from the rear side of the vehicle. The engine overheated warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was unknown.

Coolant is leaking into the engine. It’s also recalled on every fusion but mine and I’ve been without a car For so long because of this.

Hello. Recently it was discovered by my mechanic when they were doing an oil change that there was a crack discovered between the engine and transmission. This crack appeared to be a part of the flex plate which has been causing transmission fluid to leak and ultimately losing power in some cases when driving. When doing research, my vehicle did not come up under recall looking everywhere I could with my VIN#. I’m afraid for my safety and the safety of my family. A picture uploaded below will show the crack and some transmission fluid visibly leaking. Please help. My vehicle currently has 55,646 miles.

Coolant dumping Into turbocharger.

The contact owns a 2019 Ford Fusion. The contact stated that when the vehicle was started, there was white smoke coming from the tailpipe. In addition, the engine was idling rough. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact was informed that no diagnosis would be completed due to no warning lights being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving at 35 MPH, there was a loud rattling sound coming from the engine. The contact pulled over to the side of the road and noticed a failure with the flex plate. No warning lights were illuminated. The vehicle was towed to an independent mechanic and a dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 119,166.

The contact owns a 2019 Ford Fusion. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The contact stated that the failure recurred several times. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred when the vehicle was started, and the vehicle jumped and then began to rock up and down. The vehicle was taken to the same independent mechanic where it was diagnosed with a spark plug, and ignition coil failure. The vehicle was repaired; however, the failure recurred and was taken to the same independent mechanic but was not diagnosed or repaired. The independent mechanic recommended that the vehicle be taken to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 19-2208; however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 101,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving 30-35 MPH, the vehicle was making an abnormal flapping noise. The check engine warning light was illuminated with the wrench symbol displayed. The driver was able to pull over to the side of the roadway. The vehicle was taken to the local dealer, where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 22N12. The failure mileage was approximately 84,009.

The contact owns a 2019 Ford Fusion. The contact stated while starting the vehicle, there was a loud knocking noise coming form the engine. On another occasion, while driving at an undisclosed speed and coming to a complete stop at a traffic stop sign, the same loud knocking noise was present from the engine. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the flex plate needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 80,000

The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was parked under direct sunlight, the control panel on both sides of the steering wheel melted and cracked. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The engine keeps cracking which leads to the coolant mixing with the oil. Eventually it causes the head gasket to blow.

I am second owner. At just before 110,000 miles the motor expirenced shuddering, with misfires, from P0303. I was able to get it to a Ford Service Center. Diagnosis with a borescope reveled coolant into cylinders 2and 3. Almost 8,000 dollars later, a new motor. In my Opinion, the cost of the actual motor should be free, or at least less then 2,700. I do not think it's very fair for Ford to profit from their own defective design. Thanks.

Coolant intrusion into cylinder number 2 is beginning occur on my 2.0l ecoboost engine. I know this because I am getting misfire codes for cylinder 2, losing coolant in the reservoir that I have to replenish, and seeing white smoke coming out of the exhaust. Ford acknowledged that this engine has a design flaw that allows for coolant to enter the cylinders over time and gave the solution of replacing the long block, as stated in Technical Service Bulletin 22-2229. With the 2.0 engine suffering from the same design flaw that the 1.5l ecoboost engine suffers from, Ford created a recall for the 1.5l engine to replace the long block, as stated in the Customer Satisfaction Program 21N12. Since this sets a precedent that this flaw needs to be recalled and replaced by a newly designed long block, it should mean that all engines that suffer from the same design flaw should be recalled and fixed. If not fixed, it is reported that over time, the coolant intrusion can cause engine failures and misfires and eventually can trigger a full-blown fire of the engine. With this information, it seems prudent that Ford extend the recall for coolant intrusion to include the 2.0l ecoboost engine and other engines that suffer from this design flaw.

The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had illuminated, and white exhaust smoke was present coming from the exhaust system. Upon inspection, it was discovered that the engine coolant level was low. The vehicle was taken to the local service center who determined that the spark plugs were corroded. The vehicle was later taken to the local dealer who indicated that engine coolant was present inside the engine cylinders and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.

My situation started with pulling the car out of the garage one morning going to work. Shaking was experienced, after a couple of times with that happening, one morning heading out for work the light came on the dashboard, I immediately setup an appointment with AAA, who once started working on the car felt they had resolved the issue, however the same day I drove off the premises for AAA the light came back on, I ended up taking the car back to them four times before they stated they could not resolve the problem and suggested I take it to Ford, which I did. Once there I was informed by the advisor the car was in recall and they would provide me with a loaner until repairs were done. I drove the loaner for two weeks only to be called by the advisor and informed that my car would not qualify for repairs and he needed the loaner back right away because he was possibly in trouble. I had a conversation about why, what etc but no good news. I returned the loaner and took my car home where it has been because I don’t have $7000.00 for a new motor.

The contact owns a 2019 Ford Fusion. The contact stated that the antifreeze was leaking and that the check engine warning light was illuminated. Additional anti-freeze was added. The vehicle was taken to an independent mechanic, who informed the contact that there was a misfire in cylinder #2. The spark plugs and coil pack were replaced. The contact added a reservoir to the vehicle. The contact stated that while his wife was driving, the vehicle began to sputter. Additionally, while adding fuel, the check engine warning light illuminated. The contact called the local dealer, who was unable to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 104,000.

The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the misfire in cylinder #3 was displayed. Additionally, the vehicle experienced shaking and vibrations while starting the vehicle. The vehicle was taken to the local mechanic who determined that coolant was present inside cylinder #3 and the engine long block cracked and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 116,000.

Transmission went out and is the same year make and model of the customer satisfaction program 22n12. Spoke with Ford and they stated since its not the ECO model they cannot honor the recall although they have the same transmission parts.

2019 Ford Fusion . Just stopped running while driving . Everything just quit working . Took to shop they replaced alternator and battery . After driving a month car did exact same thing again. I think this is more than an alternator problem.

Thr steering wheel stopped turning. The car is not old enough to have such problems with power steering failures.

Battery went dead, replaced battery, check engine light came on, got a diagnostic check on it, come to find out my purge valve needs to be replace. Every time we get gas, the car doesnt want to start up. Trying to find the part to replace purge valve assembly line is almost near zero. The car has only 65,000 miles on it and its a 2019 forf fusion titanium ecoboost.

The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH the contact heard an abnormal rattling sound coming from the vehicle. The contact stated this rattling sound was also heard when the vehicle was idling. No warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a cracked flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired, yet. The manufacturer was made aware of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 47,000.

We have had to replace the shifter cable bushing 2 times in the past 2 years. This seems to be an issue with the Fusions.

The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH and above, the vehicle failed to accelerate as designed. The vehicle hesitated while accelerating. The contact stated the failure had occurred approximately 2 months after receiving the first diagnosis. The RPMs began increasing at the time of the second failure with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The failure reoccurred and the vehicle was towed to another dealer where it was diagnosed that the rear differential and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed that the repair was not covered under warranty or recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 60,000.

Radiator fluid leaking into cylinder 3, causing misfire. Has been a persistent and common issue with the 2.0L Ecoboost engines.

The flywheel or flex plate cracked. Been to different mechanics, some stating I need a whole new transmission.

My 2019 Ford fusion while driving, the trunk opens by itself. It blocks the rear view of the vehicle. I had to pull over and close it several times while driving for this. I had to put a bungee cord around the trunk to keep it from opening. The trunk opening by itself is a safety hazard and the contents of what is in the trunk it exposed. I already spent over $210 in repairs with the dealer estimating the cost would be over $1100 including the wire harness from the body control module and including the body control module if the harness does not fix this.

The contact owns a 2019 Ford Fusion. The contact stated on several occasions while driving at various speeds, the vehicle lost motive power while shifting gear and failed to exceed 40 MPH. Additionally, the contact stated that when the vehicle was started, the vehicle started shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store to be diagnosed. The contact was notified of a misfire in cylinder #2. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

My fusion wont start and i have to let it sit for hours before it will start. I thought it was battery but had that replaced and had whole car checked and the firestone could find no reason why it wasnt starting. The engine light and battery showed up when it doesnt start but sends no error codes. Today i had to tow my car because me and my family pulled over to eat and got back in the car and it didnt start. This is the first time but what made it worse was having my kids in the car stuck in a part of town. I have exhausted every resource to try to figure out this problem but there is nothing. I think the cars ecu is faulty or something because it wont start again but if i wait for hours it will maybe start back up but thats not for sure. Im afraid to take this car on the highway because i think it may die while me and my family are in it and that is a big concern of safety. My car was bought brand new and under 60000 miles. There is no reason this car should be having these kind of problems. This puts alot of strain on my family and military career not saying im more important then anyone else just saying no one should have ot go through this.Yes vehicle is available for inspection if it starts

This has happened multiple times now. Always happens at high speeds (greater than 45 mph). I will be driving on a highway when I unexpectedly lose the ability to accelerate. First noticed in correlation with the collision detection feature showing on the display as NOT FUNCTIONING. That does not happen anymore, but I still lose the ability to accelerate periodically. Once I can safely remove myself from the flow of traffic and stop/restart my car the issue is resolved. Makes me believe this is electrical/computer origin. The vehicle was taken to the dealership twice where they claim “cannot duplicate” but are willing to replace any item that I will pay for out of pocket. The dealership does not want to honor my extended warranty. The vehicle was purchased new in 2019. Within one year they had to replace half my engine (which they decided to do without warning when I dropped off for an oil change). The vehicle was stolen in 2023 (recovered by me in under 24 hours). Multiple cosmetic issues were repaired by a Ford authorized service team. This issue presented about 1.5 months ago 4+ months after the vehicle was repaired.