TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING BECAME LOOSE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS TAKEN TO THE DEALER (ACCESS FORD LINCOLN OF CORPUS CHRISTI, 3680 US-77, CORPUS CHRISTI, TX 78410) AND WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AT 866-631-3788 AND STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE DEALER. CASE NUMBER: 13530119 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
2016 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
I WAS DRIVING SLOWLY UP A SMALL SLIGHT HILL, MADE A RIGHT TURN, THEN ANOTHER QUICK RIGHT TURN TO DRIVE STRAIGHT INTO A PARKING SPOT LOCATED IN A CONDO PARKING LOT AND TOOK MY FOOT OFF THE GAS TO PUT IT ON THE BRAKE. I WAS PROBABLY GOING 2 TO 3 MPH. A PERSON COULD HAVE OUTWALKED THE CAR. SUDDENLY THE CAR SEEMED TO HAVE A MIND OF ITS OWN AND LURCHED FORWARD. I PRESSED DOWN HARDER ON THE BRAKE, BUT IT DIDN'T STOP. IN ADDITION TO GOING FORWARD, THE CAR ALSO WENT ON A SLIGHT ANGLE TO THE RIGHT. AT SOME POINT I MUST HAVE PUT THE CAR INTO PARK, BECAUSE WHEN I WENT TO BACK UP AFTER HITTING A FIRE HYDRANT, THE CAR WAS IN PARK. THE FIRE HYDRANT WAS LOCATED IN A PLANT AREA LOWER THAN THE PARKING SPOT SURROUNDED BY A CURB. I AM UNSURE IF I ACCIDENTALLY PUT MY FOOT BACK ON THE GAS, BUT IT SEEMS TO ME THAT IS VERY UNLIKELY. I HAVE BEEN DRIVING FOR OVER 40 YEARS AND THE MOTION FROM THE GAS TO THE BRAKE IS A HABIT. I HAVE RESEARCHED THE WEB AND THERE ARE REPORTS FROM OTHERS THAT FORD FUSIONS HAVE LUNGED FORWARD WHEN TAKING THEIR FOOT OFF THE GAS AND PUTTING ON THE BRAKE. I WAS THE ONLY PERSON IN THE CAR AND THE ONLY ONE INVOLVED IN THE ACCIDENT AND I WAS NOT INJURED. THERE WERE NO WITNESSES.
STEERING WHEEL IS COMING LOOSE AND FEELS LIKE ITS ABOUT TO FALL OFF.
I WAS DRIVING IN A PARKING LOT IN SCRANTON PA AND THE STEERING WHEEL CAME SO LOSE THAT IT ALMOST CAME RIGHT OFF. IT SCARED ME TO THE POINT WERE I DID NOT WANT TO DRIVE MY CAR. SOMETHING HAS TO DONE ABOUT THIS BECAUSE I DID SOME DIGGING AND FOUND OUT THAT I'M NOT THE FIRST ONE THIS HAPPENED TO. THIS HAS BEEN A ON GOING PROBLEM IN FORD FUSIONS SINCE 2014. IF THIS KEEPS UP MORE PEOPLE WILL BE HURT OR KILLED.
MY STEERING WHEEL BECAME UNHINGED ON ITS OWN AND IT BECAME VERY LOOSE. THE FORD DEALERSHIP CLAIMED IT WAS FROM PULLING ON THE STEERING WHEEL, BUT THAT CANNOT BE THE CASE. I FIRST NOTICED IT DRIVING INTO WORK AND THE STEERING WHEEL ALL OF A SUDDEN WENT LEFT TO RIGHT RATHER QUICKLY. I DIDN'T LOSE CONTROL OF THE CAR, BUT I BELIEVE THAT WAS THE MOMENT THE STEERING WHEEL GOT LOOSE. THEN AS I WAS STARTING TO LEAVE WORK THAT AFTERNOON, THE STEERING WHEEL JUST SAGGED DOWN AND MADE IT DIFFICULT TO DRIVE. I HAVE DOCUMENTS OF THE INVOICE FROM FORD. I REALLY FEEL LIKE THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY. *BF *TR
"TAKATA RECALL" I WAS INFORMED OF THE RECALL OF THE AIRBAGS ON MY VEHICLE, BY LETTER, JULY, 2016. SINCE THAT TIME, I HAVE CONTACTED MY LOCAL DEALERSHIP FOR A REPLACEMENT PART, TO NO AVAIL. THERE ARE NO PARTS THAT HAVE BEEN MADE TO REPLACE THE DEFECTIVE ONES IN MY VEHICLE, AND THE COMPANY, AS YOU KNOW, IS BANKRUPT. THIS IS MY ONLY VEHICLE, AND I AM A SINGLE, DISABLED, LOW INCOME (SOCIAL SECURITY DISABILITY) WOMAN, WHO HAS HER 18 YEAR OLD SON LIVING WITH ME, AND HE ALSO RELIES ON THIS VEHICLE FOR RIDES TO AND FROM CLASS OF A WEEK, AS HE DOES NOT HAVE HIS OWN VEHICLE NOR A LICENSE AS OF YET. NEEDLESS TO SAY, IT MAKES ME AND MY SON, BOTH, VERY ANXIOUS TO RIDE IN THIS VEHICLE WITH THE AWARENESS THAT IT COULD KILL US IF SOMEONE HIT US OR THE AIRBAGS DEPLOYED DUE TO THIS FAULT OF THE MANUFACTURER PARTS. WHAT CAN BE DONE TO ENSURE OUR SAFETY? THANK YOU FOR YOUR PROMPT ATTENTION TO THIS MATTER.
ABOUT 2 MONTHS AFTER I PURCHASED MY 2016 FORD FUSION, THE CHECK ENGINE LIGHT CAME ON. BUT A COUPLE DAYS LATER, IT WENT AWAY. NOW AFTER THE CAR SITS OVER NIGHT AND I AWAKE IN THE MORNING TO GO TO WORK, THE CAR CUTS OFF IN THE MIDDLE OF TRAFFIC. IT JUST GOES COMPLETELY DEAD. ITS A GOOD THING I HAVENT BEEN ON THE HIGHWAY WHEN THAT HAPPENS. THE LOSES ALL POWER AND ACCELERATION. I THEN HAVE TO TURN THE SWITCH OFF AND WAIT A FEW MINUTES BEFORE I CAN THEN ACCELERATE AGAIN. IT HAS HAPPENED EVERY MORNING FOR THE PAST MONTH.
HARSH OR DELAYED SHIFTING WHEN STARTING FROM A STOPPED POSITION OR AFTER SLOWING IN TRAFFIC AND TRYING TO ACCELERATE. HAPPENS IN DRIVE AND REVERSE. I BOUGHT THE CAR NEW AND HAS BEEN HAPPENING SINCE. ONLY 1150 MILES ON CAR AT THIS TIME. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES WITH NO RESOLUTION.
OPEN INVESTIGATION ON STEERING DETACHING
TAKATA RECALL - WISH TO HAVE THE BAGS REPLACED.
READ A NEWS ARTICLE THAT SAID MY STEERING WHEEL MAY COME LOOSE AND THAT I SHOULD STOP DRIVING IT IMMEDIATELY
TAKATA RECALL, MY STEERING WHEEL SEEMS TO BE LOOSE AT THE LINKAGE BY THE PEDALS WHERE THE SWIVEL KNUCKLE IS CAUSING MY WHEEL TO BE OFF CENTER SO WHILE DRIVING TO GO STRAIGHT I HAD TO TURN IT TO THE RIGHT TO CENTER IT AND IT ONLY HAS SEEMED TO GET WORSE EVEN AFTER HAVING AND ALIGNMENT AND TIRED ROATATED AND PROPERLY AIRED UP AND CORRECT TIRED AND AXLES THAT CAME ON THE CAR STOCK FROM FORD. THERE HAS BEEN PLAY IN THE WHEEL SINCE DAY ONE OF BUYING IT, DEALER SHIP SAID JUST GIVE IT TIME TO BREAK IN BUT IT'S GOTTEN WORSE AND NOW HAS COST ME CHIROPRACTOR BILLS TO ADJUST ME BACK SINCE I HAVE TO HOLD THE WHEEL COCK-EYED WHILE MOVING TO DRIVE STRAIGHT.
THIS IS THE SECOND YEAR SINCE I BOUGHT IT NEW IN 2016. THE STEERING WHEEL IS GETTING LOOSE AND LOOSE AND IT IS NOW HARD FOR ME TO DRIVE EXACTLY STRAIGHT AT A HIGH SPEED (AT OR ABOVE 55MPH).
I FEEL THE FLOORBOARD MOVING UNDER MY FOOT EVERY TIME I TURN THE WHEEL. TOOK IT IN AND THEY SAID THAT IT DOESNT DO IT. THATS BECAUSE THEY MUST HAVE BENT IT BACK. IT NOW DOES IT BUT BARELY FEEL IT ANYMORE. NOW AFTER READING THIS MAKES ME WONDER IF MY CAR IS SAFE ANYMORE! GUESSING ON THE DATE WITH FORD OF GRESHAM
TAMARA RECALL
AFTER PUTTING MY CAR IN REVERSE I PUT IT IN DRIVE AND IT HESITATES FOR ABOUT 4 MINUTES BEFORE MOVING INTO DRIVE. THIS HAPPENS NO MATTER WHAT I AM DRIVING ON.....
THIS VEHICLE HAS HAD A DEAD BATTERY 3 TIMES AFTER SITTING OVERNIGHT. NO EXTRA POWER DRAWS WE ADDED. THE LAST RESULTED WITH THE ENGINE LIGHT ON ONCE IT WAS JUMP STARTED. THE ENGINE CODE THAT WAS ON WAS A P068A ECM/PCM POWER RELAY DE-ENERGIZED PERFORMANCE - TOO EARLY. THIS VEHICLE HAS ALREADY BEEN BROUGHT INTO THE DEALERSHIP WHERE THEY PERFORMED A BATTERY TEST AND REPROGRAMMED THE MODULES. THIS WAS LESS THAN 1 MONTH TILL IT HAPPENED AGAIN
THIS VEHICLE HAS HAD A DEAD BATTERY 2 TIMES AFTER SITTING OVERNIGHT. NO EXTRA POWER DRAWS WE ADDED. THE LAST RESULTED WITH THE ENGINE LIGHT ON ONCE IT WAS JUMP STARTED. THE ENGINE CODE THAT WAS ON WAS A P068A ECM/PCM POWER RELAY DE-ENERGIZED PERFORMANCE. IT WILL BE SCHEDULED TO GO TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STALLED ABRUPTLY AND BEGAN TO SHAKE. THE CONTACT NOTICED THAT THE "WRENCH" AS WELL AS THE ENGINE WARNING LIGHTS ILLUMINATED IMMEDIATELY AFTERWARD. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT, BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AUTO NATION FORD OF KATY, TEXAS WHERE IT WAS DETERMINED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CUSTOMER SERVICE PROGRAM BULLETIN #: 16V32, HAD EXPIRED ON THE VEHICLE SEPTEMBER 30, 2017 REGARDING THE THROTTLE BODY FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
FORD SYNC SYSTEM. SINCE THE DATE OF PURCHASE THE SYNC SYSTEM WILL NOT WORK. IT IS CONSTANTLY LOOSING HANDS FREE DEVICES AND NOT RECOGNIZING ANY VOICE COMMANDS. I HAVE CALLED FORD CUSTOMER CARE, HAD THE DEALERSHIP TRY AND FIX THE PROBLEM NUMEROUS TIMES, CALLED SYNC AND HAVE BEEN HOLD TO DO A MASTER REST AND TO TAKE THE BATTERY CABLES OFF. I'M HAVING TO DO THIS EVERY DAY. I HAVE AN EXTENDED WARRANTY HOWEVER IT'S COSTING ME $50.00 TO HAVE IT REPROGRAMMED PLEASE HELP WITH THIS SO OTHER FORD CUSTOMERS DON'T EXPERIENCE THE SAME ISSUE
CAR SOLD AT 30917 MILES AS CERTIFIED. ENGINE LIGHT ON AT 41357 WITH CODES FOR EMISSION SYSTEM AND ENGINE LIGHTS. CODES P0420 DUE TO DEFECTIVE CATALYTIC CONVERTER, ENGINE MISFIRE, VACUUM LEAK, OR ENGINE OIL LEAKAGE INTO EXHAUST. VERY HIGH GAS CONSUMPTION. DRIVING VEHICLE IN NORMAL ACCELERATION ON HIGHWAY.
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO POWER FORD (1101 MONTAO RD NE, ALBUQUERQUE, NM 87107 (505) 766-6600) FOR ROUTINE MAINTENANCE, INCLUDING AN OIL CHANGE AND TIRE ROTATION. WHEN THE CONTACT ARRIVED HOME, HE CHECKED THE CAP ON THE LUG NUTS WITH HIS FINGERS AND FOUND THAT THE REAR DRIVER SIDE WHEEL LUG NUT WAS LOOSE. THE MECHANIC AT POWER FORD CAME OUT AND CHECKED ALL THE LUG NUTS, BUT FOUND NO ISSUES. THE CONTACT ORDERED A LUG WRENCH FROM FORD, BUT THE WRENCH DID NOT FIT THE VEHICLE'S LUG NUTS. THE CONTACT RETURNED THE LUG NUT WRENCH AND RECEIVED A REFUND. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THIS WAS AN ONGOING ISSUE WITH FORD LUG NUTS SPREADING AND VEHICLE OWNERS BEING SUPPLIED WITH THE WRONG LUG NUT WRENCH. THE MANUFACTURER WAS MADE AWARE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,940. UPDATED 10/25/17*LJ UPDATED 10/30/2017*JS
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 40 MPH, THE CHECK ENGINE AND WRENCH ICON INDICATORS ILLUMINATED. ALSO, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. PARK FORD OF TALLMADGE, OHIO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. AUTONATION FORD WESTLAKE IN WESTLAKE, OHIO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR A BUYBACK. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 20,000.
THE STEERING WHEEL CAME LOOSE. I WAS ABLE TO TURN, TILT, ROTATE, ETC ON MULTIPLE AXIS (LEFT AND RIGHT AS NORMAL, DIAGONAL, UP AND DOWN, FORWARD AND BACKWARD) UP TO ONE INCH BEFORE RESISTANCE WAS MET. THE MOTION OCCURRED IN THE UPPER PART OF THE STEERING COLUMN, ONLY AFFECTING THE STEERING WHEEL. I WAS STILL ABLE TO TURN THE CAR, AS I COULD FEEL THE LOWER PART OF THE STEERING COLUMN RESPOND IN THE FLOOR. THE STEERING WHEELS INCREASED MOVEMENT OCCURRED REGARDLESS OF DRIVING OR STATIONARY STATUS. I HAVE ATTACHED THE INVOICE FROM THE MECHANIC. IT SHOWS THAT THE NUT HOLDING THE STEERING WHEEL TO THE COLUMN, WHICH IS BEHIND THE AIRBAG ASSEMBLY, HAD A COME LOOSE.
CAR SLOWS DOWN,JERK,SHAKE & LIGHT COMES ON WITH A PICTURE OF A WRENCH WHILE YOU ARE DRIVING ON THE FREEWAY OR ON THE ROAD FEARFUL OF CAUSING AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES IN ONE DAY. THE CAR HAS BEEN PARKED IN THE DRIVEWAY & NOW THE RECALLS HAVE BEEN LOOKED TO DISCOVER A TOTAL OF 3 RECALLS ON THE FORD FUSION.THE FORD SERVICE DEPARTMENT INDICATES FROM YOUR DESCRIPTION THIS SOUNDS LIKE A THROTTLE BODY ISSUE WHICH IS A KNOWN PROBLEM.
TAKATA RECALL
SIMILAR TO ISSUES OTHERS WERE HAVING WITH THE THROTTLE CONTROL PLACING THE CAR INTO "LIMP" MODE, IT WOULD APPEAR THAT THIS IS WHAT HAPPENED YESTERDAY AS MY WIFE WAS DRIVING THE CAR ON A MAJOR HIGHWAY NEAR PITTSBURGH (376 WEST, NEAR THE SPLIT OF 79 NORTH/SOUTH) WITH ME IN THE PASSENGER SEAT, AND THREE KIDS UNDER THE AGE OF 9 IN THE BACK SEAT. WITHOUT WARNING, THE CAR SEEMINGLY SHUT OFF OR "THROTTLED DOWN" AND BEGAN TO SHIMMY AND SHAKE, LOSING MOST OF ITS FUNCTIONALITY. WE WERE FORCED TO PULL TO THE SIDE OF THE ROAD, WHICH WE BARELY DID, WITH VEHICLES SPEEDING PAST AT 4 LANE HIGHWAY SPEEDS. THE FOLLOWING DAY, I CONTACTED FORD AND EXPLAINED THE SITUATION BUT WAS NOT TOLD ANYTHING ABOUT THIS SYSTEMIC ISSUE. IT WAS NOT UNTIL I DISCOVERED THE ISSUE ON MY OWN, THAT I LEARNED ABOUT THE FACT THAT FORD HAS NOT ISSUED A RECALL FOR THE ELECTRONIC THROTTLE BODY CONTROL BUT INSTEAD A "CUSTOMER SATISFACTION PROGRAM" WHICH WAS NOT COMMUNICATED TO ME, TO THE BEST OF MY KNOWLEDGE, UNTIL AFTER WE NEARLY LOST OUR LIVES AND I HAD TO HAVE THE CAR TOWED. THIS ISSUE IS GOING TO GET SOMEONE KILLED (IF IT HAS NOT ALREADY HAPPENED) AND IT WOULD APPEAR THAT FORD FAILS TO APPRECIATE IT. MY VEHICLE HAS JUST OVER 18,000 MILES ON IT. I OWN 2 FORD VEHICLES BUT WON'T BE BUYING ANOTHER.
AUTO HEADLIGHTS DELAY SETTING IN FORD FUSION. I TOOK A RENTAL CAR AND ENSURED THE LIGHTS WERE SET TO AUTOMATIC. THERE IS A HIDDEN FEATURE IN FORD FUSION WHERE WE CAN SET A DELAY FOR THE LIGHTS TO TURN ON. I ENTERED A TUNNEL WHICH IS COMPLETELY DARK AND NO LIGHTS WERE THERE INSIDE THE TUNNEL. I COULD NOT SEE ANYTHING AS THE LIGHTS DIDN'T TURNED ON. I FORTUNATELY MET WITH A SMALL INCIDENT BUT THIS HIDDEN FEATURE DOESN'T MAKE ANY SENSE. I DROVE OTHER VEHICLES WHERE IN AUTOMATIC LIGHTS SWITCH ON IMMEDIATELY. I AM UNAWARE OF THIS SETTING AS I DON'T OWN THIS CAR. PLEASE ENSURE MANUFACTURER DISABLES THIS SETTING AND THEY ENSURE SAFETY OF FORD USERS. THE RENTAL COMPANY DECLINED TO ACCEPT IT AS THEIR FAULT BUT I WANT SOMEONE LIKE NHTSA CONTACT RENTAL CAR COMPANIES TO DISABLE THESE SETTINGS AND ALSO CONTACT THE MANUFACTURER AND UNDERSTAND THE BENEFIT OF THIS SETTING. AS PER ME IT IS A RISKY SETTING WITHOUT MUCH POSITIVE BENEFITS. I WANT TO ENSURE SAFETY OF OTHER FORD USERS.
AIR BAGS DID NOT DEPLOY IN MY ACCIDENT. FRONT END DAMAGE DOING ABOUT 27 MPH INTO A SIDE OF A MINI-VAN GOING ABOUT 35-40 RIGHT THROUGH A YIELD SIGN. THE DRIVER IN THE MINI-VAN DISREGARDED THE YIELD SIGN IN A RESIDENTIAL NEIGHBORHOOD POSTED 25 MPH AND HE WAS DOING AT LEAST 35-40. I HAD THE RIGHT-AWAY AND WAS DOING ABOUT 27 WHEN I SLAMMED ON THE BREAKS AT THE VERY LAST SECOND. HIS AIR-BAGS DID DEPLOY IS HIS VEHICLE AND MINE DID NOT. I WOULD PLEASE LIKE MY VEHICLE CHECKED OUT TO MAKE SURE EVERYTHING IS WORKING PROPERLY.
WAS DRIVING DOWN HE HIGHWAY AT APPROXIMATELY 70 MPH WHEN THE CAR JUST STARTED DECELERATING ON ITS OWN DOWN TO 30 MPH. THE "CHECK MANUAL" INDICATOR CAME ON, ALONG WITH A PICTURE OF THE ENGINE AND A WRENCH. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF FOR A FEW MINUTES, AND THEN TURNED IT BACK ON. THIS TIME THE WARNING LIGHT CAME ON IMMEDIATELY. I COULDN'T EVEN MOVE 30 FEET. HAD TO BE TOWED FROM THE SIDE OF A BUSY HIGHWAY.
REAR BRAKES ARE BEGINNING TO WEAR. I AM TOLD THAT THE BRAKE PADS NEED TO BE REPLACE. HOW CAN THIS BE WHEN THE VEHICLE IS BEARLY A YEAR OLD. PLEASE EXPLAIN.
WHILE I WAS DRIVING 70 MPH ON THE INTERSTATE MY 2016 FUSION WITH ON 8000 MILES ON SHUT DOWN LIKE I WAS OUT OF GAS. ALL MY DASH LIGHTS CAME ON TELLING ME TO CHECK MANUAL AND MY CHECK ENGINE. WAS ABLE TO GET OVER SOME ONE TO PUT MY CAR ON A MACHINE TO TELL ME WHAT WAS WRONG WITH IT. AN ERROR CODE OF P2111 CAME UP SAYING MY THROTTLE WAS OPEN. NEW CAR I'M THE ONLY OWNER I DON'T UNDERSTAND WHY THIS IS. AS I'M LOOKING UP INFORMATION ABOUT THE THROTTLE I CAN SEE THEY'VE HAD RECALLS ON THIS PART BEFORE. MY AIR BAG LIGHT IN EVERYTHING CAME ON SEAT BELT UNLOCKED. *TR
DRIVING 25 MPH DOWN SIDE STREET, WHEN CAR LOST POWER AND ALMOST STALLED. ENGINE CHECK LIGHT AND WRENCH LIGHT WENT ON, AND ENGINE CUT OUT. RESTARTED CAR AND WAS ABLE TO PULL OFF OF ROAD. WAITED A FEW MINUTES AND CAR RESTARTED, LUCKILY WAS ONLY 1/2 MILE FROM HOME. CAR DIES AGAIN IN DRIVEWAY. CALLED FORD TO HAVE THEM PICK IT UP, WHICH THEY DID. SERVICE THOUGHT IT WAS THROTTLE BODY. PICKED UP CAR NEXT DAY AND IT WAS THROTTLE BODY, WHICH THEY REPLACED. FORD SERVICE KNEW OF PROBLEM, BUT I HAD RECEIVED NO NOTIFICATION OF PROBLEM. THIS IS A MAJOR SAFETY PROBLEM. I AM LUCK I WASN'T GOING 70 ON FREEWAY.
THE WINDSHIELD WIPERS ARE WAY TO SLOW WHEN DRIVING IN A MINIMAL AMOUNT OF RAIN. I HAVE TRIED TURNING THEM INTO THE HIGHEST FREQUENCY. IT IS SO BAD THAT I HAVE TO PULL OFF THE RODE AND STOP TO WAIT FOR THE RAIN TO STOP. THIS COULD CAUSE SERIOUS INJURY NOT ONLY MYSELF BUT TO OTHER DRIVERS ON THE ROAD. IT IS VERY HAZARDOUS AND I REALLY WISH THIS ISSUE CAN BE FIXED. IT FEELS VERY HAZARDOUS
WHILE DRIVING ON I75 IN FLORIDA THE CAR LOST POWER 3 TIMES. JUST MISSED CAUSING BAD ACCIDENTS. DEALER CLAIMS IT WAS ELECTRONIC THROTTLE BLOCK FAILURES. LOOKING ON LINE THOUSANDS OF FUSION OWNERS HAVE HAD THE SAME PROBLEMS SINCE 2006 YET FORD HAS NEVER BEEN FORCED TO HAVE A RECALL.
WHILE DRIVING TODAY, I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE VEHICLE BEGAN TO VIBRATE ABNORMALLY, AND THEN THE POWER WENT OUT. I BEGAN TO SMELL SMOKE, AND I ALMOST HIT THE VEHICLE IN FRONT OF ME BECAUSE I COULDN'T CONTROL MY CAR! ONCE I FINALLY CAME TO A STOP, I WAS ABLE TO RESTART IT AND PULL OVER TO A SAFER AREA-- BUT THE SMOKE REMAINED. I BELIEVE THE THROTTLE BODY IS MALFUNCTIONING, WHICH IS UNACCEPTABLE ON AN ALMOST-NEW CAR.
THE ETB (ELECTRONIC THROTTLE BODY) HAS FAILED TWICE. ONCE CAUSING COMPLETE MECHANICAL FAILURE, THE OTHER CAUSING THE VEHICLE TO GO INTO LIMP HOME MODE. I'VE READ THOUSANDS OF SIMILAR REPORTS ABOUT 2013-2016 FUSIONS DOING THE SAME THING. THIS HASN'T COSTED ME ANY MONEY BUT IT'S EXTREMELY DANGEROUS, FOR THE CAR WONT MOVE OVER 8 MPH SUDDENLY.
THE DOORS WILL NOT LOCK WHILE IM INSIDE. YOU CAN EASILY OPEN THE DOOR AFTER YOU LOCK IT FROM THE INSIDE. MY CHILDREN CAN OPEN IT WHILE THE VEHICLE IS MOVING. THEY WILL NOT LOCK AT ALL. JUST ON THE OUTSIDE. THE FRONT DOORS AND BACK DOORS YOU CAN PULL THE HANDLE AND OPEN THE DOOR BECOMES WHILE THE VEHICLE IS MOVING. PLEASE HELP WITH THIS ISSUE I SEE NO RECALL ON MY MODEL I NEED THIS FIXED ASAP. ITS AN ACCIDENT WAITING TO HAPPEN.
MY CAR BARELY PICKS UP SPEEDS I HAVE TO PUT MY FOOT ALL THE WAY DOWN FOR IT TO CATCH SPEED. MY RADIO ONLY WORKS ON ONE STATION OTHER STATION GIVES OUT LOTS OF STACKED
UPON DEPLOYMENT THE AIRBAG COVER SPILT DOWN THE MIDDLE AND DID NOT FULLY DEPLOY DURING IMPACT WITH ANOTHER VEHICLE. THIS OCCURRED ON THE HIGHWAY, I WAS CUT OFF AND THE OTHER VEHICLE CAME TO A FULL HARD STOP IN FRONT OF ME, DESPITE APPLYING MAXIMUM BREAKING FORCE, I HAD NO DISTANCE TO STOP AND REAR ENDED THE OTHER VEHICLE.
I HAVE NOTED, WHEN PASSING NEWER FORD FUSIONS DURING NON-DAYLIGHT HOURS, THAT THE HEADLIGHTS PROJECT BRIGHTLY OUT OF THE SIDE OF THE LENS AND SLIGHTLY BACKWARD, TO THE POINT OF BEING DISTRACTING AND CAUSING ME TO WINCE. I HAVE NOT NOTED THIS TO OCCUR WHEN PASSING ANY OTHER VEHICLES BUT HAVE NOTICED IT WHEN PASSING SEVERAL NEWER FORD FUSIONS. IT APPEARS THAT THE LIGHT EMISSION PATTERN FOR THE HEADLIGHT ASSEMBLIES IS THE CONTRIBUTING FACTOR.
DRIVER'S SIDE SEAT BELT KEEPS LOCKING UP AND WILL NOT LET YOU USE THE SEAT BELT, IT WILL WORK A DAY OR TWO THEN YOU WILL GO A FEW DAYS WITH IT NOT LETTING YOU USE THE SEAT BELT BECAUSE IT WILL NOT COME OUT.
TRAVELING SOUTH BOUND ON FLORIDA RT 54 IN HEAVY TRAFFIC, ENGINE SHUT DOWN,RESTARTED AFTER 15 MIN,TOOK VEHICLE TO PARK FORD IN WESLEY CHAPPLE FL.GOT VEH. BACK 3 DIFFERENT TIMES SAME PROBLEM IN DIFFERENT LOCATIONS T
I RAN INTO A BIRD ON THE ROAD. IT CAUSED THE GRILL AND PIECES TO BREAK NEXT TO THE RADIATOR TO BREAK. IT IS GOING TO COST A FORTUNE. IF I HAD MY OLD CAR NO DAMAGE WOULD HAVE HAPPENED. FORD BUILT THEM SO CHEAP IT CAUSED A BUNCH OF DAMAGE. THE SERVICE DEPARTMENT EVEN SAID IT WAS NOT SOLID. IT IS DEFECTIVE. FORD SHOULD BE RESPONSIBLE FOR BUILDING THE CAR DEFECTIVELY THAT IT WOULD BE TOTALED BY A BIRD.
I WAS PULLING INTO A PARKING SPACE NEAR POWER AND PHONE LINES WHEN THE CAR SUDDENLY SURGED FORWARD. I WAS ABLE TO STEP HARDER ON THE BRAKE PEDAL AND THE CAR STOPPED AFTER TRAVELING ABOUT 2 FEET. THE FORD DEALER CHECKED CODES, ETC. AND FOUND NOTHING WRONG. I HAD PREVIOUSLY RECEIVED A RECALL FROM FORD AND THE ELECTRONIC THROTTLE BODY HAD BEEN REPLACED ABOUT A MONTH BEFORE THIS INCIDENT. I FEEL THAT ELECTROMAGNETIC INTERFERENCE HAS CAUSED THIS INCIDENT BECAUSE THERE IS NO SHIELDING FOR THE GAS PEDAL. I HAVE ABOUT 8400 MILES ON THIS VEHICLE.
MADISON, WI,WEST BELTLINE HWY, HEADED WEST BOUND IN MIDDLE LANE, JAN 21, 2017, 11:00AM: AT 60 MPH ON 6 LANE HWY CAR SUDDENLY SLOWED TO A CRAWL. A WRENCH ICON APPEARED ON THE DRIVER'S DASH PANEL WITH STATEMENT "CHECK OWNER MANUAL". AS CAR SLOWED TO A CRAWL (BUT DID NOT SHUT OFF) WAS ABLE TO MANEUVER IN TRAFFIC SAFELY TO THE BREAKDOWN LANE W/O CONTROL OF CAR OTHER THAN STEERING (AUTO STEERING CONTINUED TO FUNCTION). I PRESSED THE ACCELERATOR BUT NO RESPONSE. THIS WAS REPEAT OF A SIMILAR INCIDENT ON JAN 11. TURN OFF CAR, WAITED 1 MINUTE AND DID A RE-START (MUCH LIKE MY DESK TOP PC. IMMEDIATELY DROVE TO MIDDLETON (WI) FORD DEALER WHO HAD WORKED ON CAR PREVIOUS WEEK (JAN 13-17) FOR SAME FAILURE (A BENT WIRE FOUND). DURING THE JAN 13-17 PERIOD THE DEALER IN A ROAD TEST EXPERIENCED THE SAME FAILURE. LEFT CAR WITH DEALER FOR A 8 DAYS WHILE OUT OF TOWN. DEALER COULD NOT REPEAT FAILURE. APPARENTLY DISCUSSED WITH FORD HQ. WAS TOLD THE FILE WOULD BE KEPT OPEN AND THE BRING IT IN AGAIN IF IT FAILED. MY WIFE NOW CALLS CAR THE "DEATH TRAP" AND REFUSES TO RIDE IN IT!
DRIVING ON A DAMP CITY ROAD, APPLIED BRAKES TO STOP, ABS SEEMED TO NOT FUNCTION CAUSING CAR TO SLIDE INTO THE CAR AHEAD CAUSING AN ACCIDENT. ACCIDENT DID NOT DEPLOY AIRBAGS.
MY CAR HAD BEEN VIBRATING PRETTY BAD FOR A WHILE, BUT I LIVE ON A DIRT ROAD AND KNOW THAT MUD CAN CAUSE THIS, SO I CHALKED IT UP TO THAT AND WAS GETTING THE UNDER CARRIAGE WASHED AND NOTICING THAT THIS DID NOT HELP. 2 DAYS AGO I WAS DRIVING ON A CITY STREET AND THE ORANGE "WRENCH" LIGHT APPEARED WITH THE WORDS "SEE MANUAL." I RAN A VEHICLE HEALTH REPORT AS I WAS DRIVING AND COULDN'T READ MY MANUAL AT THAT MOMENT. THE VEHICLE HEALTH REPORT SAID THAT EVERYTHING BUT MY OIL LIFE WAS "UNCERTAIN." I STOPPED BY MY HOME TO HAVE SOMEONE COME WITH ME TO GIVE ME A RIDE, AND WHEN I RESTARTED THE CAR, THE WRENCH LIGHT WAS STILL ON. I TOOK IT IN TO MY LOCAL DEALERSHIP (I BOUGHT THE CAR FROM THIS DEALERSHIP AND EVERY OIL CHANGE HAS BEEN DONE THERE) THAT NIGHT AND WAS TOLD THE NEXT DAY THAT THERE WAS A CODE GIVEN OFF THAT SIGNALED "LOW FUEL PRESSURE" AND UPON FURTHER INVESTIGATION, THE MECHANICS FOUND THAT MY GAS LINE WAS FAULTY AND LITERALLY "FELL APART." I'M WRITING THIS JUST IN CASE ANY OTHER OWNERS OF THIS CAR HAVE HAD THIS HAPPEN TO THEM.
I WAS DRIVING MY 2016 FORD FUSION ON THE HIGHWAY GOING APPROXIMATELY 70-75 MPH. I SUDDENLY LOST ALL POWER AND THE CAR WOULD NOT ACCELERATE. I WAS LUCKILY ABLE TO GET TO THE SHOULDER. THE ORANGE WRENCH LIGHT WAS ON, THE INSTRUMENT PANEL SAID SEE OWNERS MANUAL AND THE CAR WAS SHUDDERING AND SHAKING. IT WAS LATE AT NIGHT IN A VERY REMOTE AREA. I TURNED THE CAR OFF AND WAS ABLE TO RESTART IT AND GET TO MY DESTINATION. THE NEXT DAY THE SAME THING HAPPENED. DRIVING ON VERY REMOTE HIGHWAY GOING APPROX 75 AND CAR LOSES ALL POWER AND DIES. THIS TIME THERE WAS A TRUCK BEHIND ME AND HE HAD TO SWERVE INTO THE ONCOMING LANE TO AVOID REAR ENDING ME. I WAS ABLE TO GET OVER BUT NOT OUT OF MY LANE. CAR WAS SHUDDERING AGAIN, WARNING LIGHTS ON INSTRUMENT PANEL. CAR STARTED AFTER 2 TRIES. I HAD TO HAVE MY HUSBAND DRIVE 7 HOURS TO GET ME AND PUT THE CAR UP ON A RENTED UHAUL CAR TRANSPORT AND DRIVE 7 HRS BACK HOME TO THE DEALERSHIP. THEY SAID THE ELECTRONIC THROTTLE BODY FAILED. THIS IS A KNOWN PROBLEM. VERY VERY DANGEROUS SITUATION, AND VERY SCARY. I CALLED FORD AND THEY ARE AWARE OF THIS PROBLEM BUT HAVE NOT NOTIFIED OWNERS YET.
WINDSHIELD WASHER SQUIRTERS ARE AIMED TOO LOW. AT SPEED, ESPECIALLY HIGHWAY SPEED, THE FLUID IS BLOCKED BY THE WIPER BLADES. THE TOP OF THE WINDSHIELD GETS VERY LITTLE, IF ANY, FLUID. DANGEROUS ON THE HIGHWAY!! I HAVE SPOKEN WITH FORD AND MY DEALER. FORD CLAIMS THE SQUIRTERS THEMSELVES ARE NOT ADJUSTABLE AND THAT THEY OPERATE AS DESIGNED. HAVING TRIED OTHER FUSIONS LIKE MINE, THEY ARE ALL OPERATING THIS WAY. IT IS DANGEROUS. MY PHOTOS ARE OF THE CAR STATIONARY, IN MY GARAGE. THE PHOTO WITH THE RED LINE SHOWS THE POINT AT WHICH THE SQUIRTERS HIT. THE OVERSPRAY ABOVE THEM DOES NOT HAPPEN AT SPEED!
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ford Fusion → · Every Fusion year → · How the figures are calculated →