2016 Ford Fusion complaints

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO PARK, BUT THE PANEL DISPLAYED DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY, LLC (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (2525 34TH ST. N, ST. PETERSBURG, FL) WHERE IT WAS DETERMINED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 52,504. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PULLED INTO DRIVEWAY AT HOME. THE CAR HAD STOPPED, AND I WENT TO PUT IT IN PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK INTO REVERSE AND ON THE DASH, IT READ REVERSE, BUT THE SHIFTER WAS PUSHED UP TO THE (P) PARK MARK. THE SHIFTER WOULD NOT MOVE, AND CAR STARTED TO ROLL BACKWARD. THE BRAKE PEDAL WAS STIFF AND WOULD NOT MOVE. I PULLED THE EMERGENCY BRAKE. I LATER FOUND OUT IT WAS THE SHIFTING MECHANISM THAT HAD BROKE. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BRAKE.

VEHICLE WAS STOPPED AND BEING PLACED INTO PARK FROM DRIVE. UPON MOVEMENT THE SHIFTER BECAME STUCK IN NEUTRAL. WAS ABLE TO MOVE TO MOVE THE SHIFTER TO PARK BUT VEHICLE SCREEN READ TRANSMISSION IN NEUTRAL. TOWED THE VEHICLE TO CAMELBACK FORD AND WAS ADVISED THE SHIFTING MECHANISM HAD BROKEN. THE BUSHING THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION HAD BROKEN RECALL 18V471000. FORD REFUSED TO REPLACE AS VIN WAS NOT IN THE BATCH AFFECTED CURRENTLY.

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 80 MPH, THE VEHICLE HESITATED AND AN ABNORMAL GRINDING NOISE WAS HEARD WHEN SHIFTING GEARS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SUNRISE BUICK GMC COVINGTON PIKE AT (901) 372-8000 (1800 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.

GOODYEAR EAGLE LS2 TIRES WERE DESCRIBED BY THE LOCAL FORD TECHNICIAN DURING A PRE-VACATION SERVICE AS NEEDING TO BE REPLACED IN THE NEAR FUTURE. THAT IS AT A MILEAGE READING OF 21,338.7 MILES. THERE IS ALSO A VERY PRONOUNCED TIRE RUMBLE AT HIGHWAY SPEED AND TIRE WEAR IS ALSO VERY HIGH AND IRREGULAR. I WILL PROBABLY REPLACE WITH MICHELIN TIRES IN THE NEAR FUTURE.

TAKATA RECALL. SYNC SYSTEM QUITS WORKING, TRIES TO RESTART BUT DOESN'T. REAR BACK-UP CAMERA IS INOPERABLE WITH THIS CONDITION AS WELL AS ANY ENTERTAINMENT (RADIO, CD, SIRIUS, ETC.) & NAVIGATION. UPON SEARCH OF INTERNET IT IS A WIDE SPREAD ISSUE THEY ARE AWARE OF AND MAKING CONSUMERS PAY FOR KNOWN WIDESPREAD ISSUE.

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION AND THE WRENCH ICON ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER (PACKEY WEBB FORD, 1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

IT WILL NOT SHIFT IN TO GEAR

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY ON AN INCLINE, IT INADVERTENTLY ROLLED AWAY. THE CONTACT STATED THAT THE PASSENGER JUMPED BACK INSIDE THE VEHICLE AND STOPPED IT IN THE MIDDLE OF THE STREET. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER (HOLMAN FORD TURNERSVILLE, 3641 ROUTE 42 S, TURNERSVILLE, NEW JERSEY 08012) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE DETACHED AND NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: CAS-15384719 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

DOES ANYTHING ACTUALLY HAPPEN WHEN SOMEONE FILES A COMPLAINT WITH NHTSA? I SUBMITTED A COMPLAINT FOR A RECALL REPAIR REMBURSMENT AND WAS SUPPOSED TO GET A CONFIRMATION EMAIL BUT NEVER DID. MY PROBLEM IS MY 2016 FORD FUSION HAS 2 RECALLS ON IT....I ONLY FOUND OUT ABOUT THEM WHEN MINE BROKE AND I CALLED THE FORD CORPORATE OFFICE THAT'S WHEN THEY TOLD ME TO TAKE MY CAR TO A FORD DEALERSHIP AND THEY WOULD REPAIR BOTH RECALLS FREE OF CHARGE PARTS AND LABOR...SO THAT'S WHAT I DID, HOWEVER WHEN I WENT TO PICK UP MY CAR THEY WOULD NOT RELEASE IT WITHOUT MAKING ME PAY $570.69 OR THEY WOULD HOLD MY CAR HOSTAGE AND PUT IN MY FILE THAT I REFUSED THE REPAIR AND WOULD BE FINANCIALLY RESPONSIBLE FOR ANY RECALLS ON THE CAR GOING FORWARD. I CALLED THE CORPORATE OFFICE AGAIN AND THEY SAID THEY WOULD ESCALATE THE ISSUE TO LITHIA AND WOULD TAKE 6 TO 8 WEEKS TO GET MY MONEY BACK. I JUST SPOKE TO LITHIA AND THEY SAID FORD DENIED THAT IT WAS EVEN A RECALL...WHICH IT IS, THE RECALL NUMBER IS 18S20 WHICH IS EXACTLY WHAT BROKE....SO I WONT EVER GET MY MONEY BACK FOR A PROBLEM I HAD NOTHING TO DO WITH CREATING. SO NOW HERE I AM... FORD WONT PAY ME BACK AND NEITHER WILL LITHIA FORD FRESNO CA 93710 SO WHAT IS A CONSUMER OF A POS CAR SUPPOSED TO DO?!

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLANET FORD 45 (20403 INTERSTATE HIGHWAY 45, SPRING, TEXAS 77388, (888) 591-9013) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE EARLIEST DATE OF SERVICE WOULD BE SEPTEMBER 21, 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).

THERE ARE 2 RECALLS ON MY CAR THE MILEAGE IS 59000 AND THE SHIFTER CABLE IS THE PROBLEM RIGHT NOW THERE IS ALSO A RECALL ON THE STEERING WHEEL. APPARENTLY THE WHOLE [XXX] THING CAN FALL OFF WHILE DRIVING....THE ONLY WAY I FOUND OUT ABOUT THE SHIFTER CABLE IS BECAUSE MINE BROKE...NO NOTICE WAS SENT OUT AND THE REASON FOR IT AND THAT IS BECAUSE THEY HAVENT CREATED A STUPID BUSHING THAT WONT BREAK, THE SHIFTER IS IN PARK BUT THE TRANSMISSION IS IN NEUTRAL....I HAD TO HAVE THE CAR TOWED HOME. THEN THE FORD CORPORATE OFFICE TOLD ME OF THE RECALL...THEY ALSO SAID THERE IS NO PART ISSUED YET EVEN THO ALL 2013 TO 2017 MODELS HAVE THE SAME PROBLEM. FORD TOLD ME I WOULD HAVE TO PAY NOTHING BECAUSE IT'S A RECALL. I TOOK MY CAR TO LITHIA FORD IN FRESNO CA BECAUSE CORPORATE INSTRUCTED ME TO TAKE IT THERE AND THAT WAS WHEN THEY TOLD ME I WOULD HAVE TO PAY $580 OUT OF POCKET AND WILL GET REIMBURSED WHEN FORD ISSUES THE RIGHT PART...ITS BEEN OVER 4 YEARS AND THEY STILL HAVENT ISSUED THE RIGHT PART SO HOW LONG WILL IT BE TILL I GET MY MONEY BACK?!?! IF I GET MY MONEY BACK, FOR A PROBLEM THAT IS NOWHERE NEAR MY FAULT, LITHIA CAN FIX IT NOW BUT WITH THE SAME PART THAT JUST BROKE. THEY ALSO SAID IF I DONT PAY THE $580 THEY WOULD PUT IN MY FILE THAT I REFUSED THE REPAIR FOR THE RECALL AND BE COMPLETELY RESPONSIBLE FOR ALL CHARGES REGARDING THE RECALLS...EVEN THO I ALREADY AM. I HAVE NEVER HEARD OF A CONSUMER HAVING TO PAY OUT OF POCKET FOR A FAULTY PART PUT IN A NEW CAR! THIS CANT BE LEGAL. PARTS

2016 FORD FUSION S AUTO TRANSMISSION SHIFT CABLE LINKAGE BUSHING BROKE , I WENT TO FORD DEALERSHIP EL CAJON MAIN STREET, TO ASK THEM IF MY CAR UNDER THIS WARRANTY THIS SAID BRING YOUR CAR NEXT WEEK YOUR CAR NOT UNDER WARRANTY YOU HAVE 36800 MILES. WE WILL CHARGE YOU.

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT SHIFTED INTO PARK WITH THE BRAKE PEDAL DEPRESSED; HOWEVER, THE VEHICLE PROCEEDED TO MOVE FORWARD. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF, WAITED A MOMENT, AND RESTARTED THE ENGINE. AFTERWARDS, THE VEHICLE WAS ABLE TO SHIFT INTO PARK. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

THE CAR WILL STALL WHEN COMING TO A STOP AND ONLY AT LOW SPEEDS WHEN COMING TO A STOP. NEVER WHILE DRIVING THE FUEL FILLER FLAPPER WILL VIBRATE MAKING A WHAT SOUNDS LIKE A GROWL. TRY TO RESTART IT WILL RUN FRUFF AND DIE. AFTER YOU WAIT ABOUT 5-10 MINUTES IT WILL RESTART AND RUN FINE FOR HUNDREDS OF MILES AND WHEN YOU LEAST EXPECT IT WILL DO THE SAME THING AGAIN,. IT HAS BEEN DOING THIS SAME THING NOW FOR AT ;EAST 6 TO 8 THOUSAND MILES. IT WILL NOT DO IT FOR THE FORD DEALER.

I SENT THIS TO FORD COMPANY: DEAR [XXX], I WOULD LIKE TO ADDRESS ABOUT MY 2016 FORD FUSION PROBLEM THAT HAPPENED YESTERDAY, JULY 4, 2018. I WAS DRIVING FROM MY GROCERY SHOPPING WHEN ALL OF A SUDDEN MY CAR WILL NOT ACCELERATE ANYMORE AND IT WAS SLIDING BACKWARD. NOT SURE IF SLIDING BACKWARDS WAS DUE TO SLIGHTLY UPHILL OR ANOTHER PROBLEM ON TOP OF CAR WOULDN?T DRIVE ANYMORE. ON MY DASHBOARD A WRENCH DRAWING APPEARED WITH A MESSAGE ?REFER TO YOUR MANUAL?. THIS HAPPENED AT THE INTERSECTION OF REDWOOD PKWY AND OAKWOOD IN VALLEJO CA. THIS WAS VERY DANGEROUS. I PUT THE CAR ON PARK ?P? TURNED OFF THE IGNITION AND SET THE E-BREAK WITH MY LIGHTS HAZARD ON. I HAD TO CALL 911 TO AVOID ACCIDENT. THEY SENT A POLICE PATROL TO ESCORT ME WHILE MY CAR IS BLOCKING THE TRAFFIC. YOU SEE MY CAR WAS BOUGHT BRAND NEW AND ONLY HAVE LESS THAN 5K MILEAGE. THIS KIND OF PROBLEM SHOULD NOT HAPPENED. I GOOGLED 2016 FUSION TO SEE COMMON PROBLEMS AND THIS IS ONE OF THEM. YOUR COMPANY MUST BE AWARE OF THIS, YET, IT CONTINUE TO HAPPEN. I HOPE FORD IS NOT WAITING FOR SOMEBODY TO PERISH BEFORE TAKING ACTIONS, I HAD MY CAR BROUGHT TO FORD LINCOLN FAIRFIELD CA. I AM A SINGLE EARNER AND STARTING TODAY I HAVE TO TAKE UBER TO GET TO PARK AND RIDE SINCE THIS IS THE ONLY CAR I HAVE. I WANT ACTION FROM YOUR COMPANY PERTAINING TO THIS KIND OF PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR HAS BROKEN DOWN 3 TIMES AND HAS ONLY 38000 MILES ON IT. I HAVE BEEN WITHOUT A CAR FOR A MONTH BECAUSE FORD CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. FIRST TIME IT WAS SUPPOSEDLY THE CATALYTIC CONVERTER WHICH THEY REPLACED. SECOND TIME THEY TRIED TO SAY THAT THE PART WAS BAD SO THEY REPLACED IT AGAIN. IT IS AGAIN IN THE SHOP UNDERGOING DIAGNOSIS. IT HAS COMPLETELY STOPPED/LOST ACCELERATION AND TURNED OFF COMPLETELY THREE SEPARATE TIMES ALL WHILE DRIVING ON THE FREEWAY. FORD CONSUMER AFFAIRS IS NOT ADDRESSING THE SITUATION AT ALL. I HAVE READ THAT THIS IS A COMMON PROBLEM. IT NEEDS TO BE INVESTIGATED SO PEOPLE AREN'T KILLED. REPAIR DOCUMENTATION IS AVAILABLE IF NEEDED. DATES OF BREAKDOWNS ARE 6/3/18, 6/10/18 AND 7/2/18.

I PURCHASED 2 FEDERAL FORMOSA FD2 TIRES 235/50R17 96W. THEY WERE INSTALLED IN THE REAR OF MY CAR. THEY WERE BALANCED, AND INFLATED TO AUTO MANUFACTURER INSTRUCTIONS. WHEN DRIVING THE VEHICLE ON A HWY OR FWY ABOVE APPROXIMATELY 50 MPH THE CAR STABILITY CONTROL SENSOR TRIGGERS. THE CAR'S REAR WOBBLES BACK AND FORTH AND FEELS VERY INSECURE. DID SOME RESEARCH AND SEVERAL PEOPLE COMPLAIN THAT THE SIDEWALLS ARE TOO WEAK CAUSING THE VEHICLES TO WOBBLE. SINCE I DRIVE MY CHILDREN IN MY CAR, I FEEL VERY CONCERNED THAT THE TIRE MAY COME OFF THE RIM OR EXPLODE DUE TO THIS CONDITION. WHO CAN I TAKE THESE TIRES TO SO THEY CAN BE RATED OR INSPECTED?

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT SEIZED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). WORTHINGTON FORD (2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815) DIAGNOSED THAT A SEAT BELT SAFETY BOLT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED. THE STEERING POWER ASSIST INDICATOR ILLUMINATED ALONG WITH OTHER INDICATORS ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HILLTOP FORD (3280 AUTO PLAZA, RICHMOND, CA 94806, 510-222-4444) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING ASSIST COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,609.

STARTED THE CAR AND RECEIVED A MESSAGE THAT THE POWER STEERING ASSIST STOPPED WORKING. COSTING ME ALMOST $3000 TO GET IT FIXED.

SPENT SEVERAL HUNDRED $ S' HAVING HID HEADLAMPS INSTALLED WHICH HELPED, CANNOT DRIVE AFTER DARK, BECAUSE I CAN'T SEE THE SIDE OF THE ROAD AT ALL WHEN TURNING IN EITHER DIRECTION, HAVE ALMOST BEEN HIT TWICE, I HAVE A SAFE DRIVER, LICENSE AND DO NOT WANT TO BE IN AN ACCIDENT, THIS VEHICLE IS USELESS IF I CANNOT DRIVE AT NIGHT WHEN NEEDED, I SEE THIS VEHICLE IS ALSO LISTED AS HAVING BAD LIGHTING ON YOUR WEBSITE, F OR MOTOR CO SHOULD HAVE A RECALL TO REPLACE THE SUBSTANDARD HEADLAMPS ON THIS VEHICLE, WORST I HAVE EVER ENCOUNTERED IN MY LIFE !

ENGINE LOSES ENGINE POWER WHEN DRIVING. PRESSING THE ACCELERATOR PEDAL DOES NOTHING. MUST COAST OR BRAKE UNTIL THE CAR STOPS. POWER STEERING, BRAKING, AND CLIMATE CONTROL SYSTEMS REMAIN FUNCTIONAL; RADIO REMAINS ON; TURN SIGNALS DID NOT WORK. 'TRANS NOT IN PARK' MESSAGE APPEARS ON THE DISPLAY. EVENT HAS OCCURRED THREE TIMES WHEN DRIVING AT HIGHWAY SPEEDS. CRUISE CONTROL WAS ON AND SET DURING AT LEAST TWO TIMES OUT OF THE THREE EVENTS. CAR MAY BE RESTARTED AFTER COMING TO A STOP, SHIFTING INTO PARK AND TURNING KEY TO OFF. APPEARS TO 'RESET' TO WORK CORRECTLY UNTIL THE NEXT UNEXPECTED EVENT OCCURS. CHECK ENGINE LIGHT DOES NOT COME ON. CHIME OCCURS AFTER THE LOSS OF ENGINE POWER. THE CAR DOES NOT SHAKE DURING OR BEFORE EVENT. HAVE NOT EXPERIENCED ANY HARSH OR DELAYED SHIFTING WHEN STARTING FROM STOP OR AFTER SLOWING AND TRYING TO ACCELERATE. THREE IDENTICAL INSTANCES HAVE OCCURRED SINCE DRIVING THIS CAR. IN ONE OF THE THREE INSTANCES, THE KEY WAS BUMPED WITH A KNEE. PRESENT MILAGE IS ABOUT 48000. CAR WAS OBTAINED IN 12/2016. LOCAL FORD DEALER STATES THAT THERE ARE NO RECALLS OR SERVICES OUTSTANDING FOR THIS VEHICLE; DID NOT KNOW OF ANY REPORTED PROBLEMS LIKE THIS. ON MAY 15, 2018 WES MYERS AT BOB SIGHT FORD IN LEE'S SUMMIT, MISSOURI CHECKED TWO OTHER FUSIONS AND NOTED THAT THIS SAME PROBLEM WILL OCCUR IF THE KEY IS BARELY ROTATED BACK - NOT SO MUCH AS TO THINK IT SHOULD TURN OFF THE ENGINE. AS SUCH, HE DID NOT FIND ANYTHING 'WRONG' SINCE OTHER VEHICLES EXHIBIT THE SAME PROBLEM;

THE 12-VOLT BATTERY ON THE ENERGI MODEL WILL NOT HOLD A CHARGE. REPEATED JUMP STARTS ARE REQUIRED. DESPITE BEING UNDER WARRANTY, 2 FORD DEALERS CLAIMED THEY DON'T KNOW THE SOURCE OF THE PROBLEM AND REFUSED TO REPLACE THE BATTERY. NO WONDER FORD DROPPED THIS MODEL. IT IS A DISASTER THAT FORD REFUSES TO ACKNOWLEDGE.

WHILE DRIVING MY CAR ON A CITY STREET MY HUSBAND WAS IN THE PASSENGER SEAT, AND MY SON WAS SITTING IN THE BACK SEAT. MY HUSBAND GOT WARM, AND PUSHED THE AUTOMATIC BUTTON TO ROLL DOWN HIS WINDOW. I INSTANTLY THOUGHT THIS WAS ODD SINCE I ALWAYS KEEP THE WINDOW'S LOCKED SO THAT MY SON CAN NOT PLAY WITH THE WINDOWS. I CHECKED, AND FOUND THAT THE LIGHT WAS ON INDICATING THAT THE LOCK WAS ACTIVE. I THEN PULLED OVER, AND ROLLED UP HIS WINDOW, UNLOCKED THE WINDOW, RE-LOCKED IT, AND HAD HIM DO IT AGAIN. WHILE THE CAR WAS RUNNING I HAD THE THOUGHT TO CHECK THE DOOR LOCKS AS WELL. HE WAS ALSO ABLE TO OPEN HIS DOOR AFTER PRESSING THE LOCK BUTTON!

WHILE DRIVING THROUGH A SUBDIVION, WE CAME UPON A SHARP CURB TO THE LEFT. WHEN WE TRIED TO TURN THE STEERING WHEEL TO THE LEFT IT WOULD NOT MOVE. THE BREAKS WERE APPLIED WE SLID OFF THE ROAD AND HIT A PARKED CAR. DEPLOYING ALL AIR BAGS.

I WAS DRIVING DOWN A BUSY CITY ROAD WITH MY 4 YEAR OLD IN THE BACKSEAT. THEY THEN OPENED THE DOOR WHILE I WAS DRIVING. THIS SCARED ME AS MY CAR IS SET TO LOCK AUTOMATICALLY WHILE DRIVING. I QUICKLY PULLED OVER, SHUT THE DOOR, GOT IN, AND RE-LOCKED THE DOOR. ONCE THE DOOR WAS RE-LOCKED I CLIMBED INTO THE BACKSEAT WITH THE CAR STILL RUNNING AND WAS ABLE TO OPEN THE DOOR AGAIN. I THEN EXITED THE OPEN DOOR, AND WAS ABLE TO OPEN THE "LOCKED" DRIVERS DOOR, AND GET BACK IN. I THEN LOCKED THE DOORS AGAIN, AND TRIED OPENING THE DRIVERS DOOR, AND IT OPENED. I SHUT MY CAR OFF, TURNED IT BACK ON, LOCKED MY DOORS, TRIED OPENING THE DOOR, AND IT WAS LOCKED. THIS IS NOT SAFE FOR MY CHILD! I HAVE READ OF SIMILAR COMPLAINTS FROM OTHERS WITH THE SAME MAKE AND MODEL, AND THOUGHT THAT THIS SHOULD BE DOCUMENTED WITH NHTSA.

TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER TO PARK, THE CONTACT NOTICED THAT THE VEHICLE DISPLAYED NEUTRAL INSTEAD OF PARK. THE VEHICLE STARTED TO ROLL AWAY AND THE CONTACT HAD TO ENGAGE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT NOTIFIED AAA AND THE TECHNICIAN PLACED THE SHIFT CABLE BACK IN THE CORRECT POSITION BECAUSE IT WAS LOOSE. THE VEHICLE WAS THEN TAKEN TO THE DEALER (FIESTA FORD, 78990 VARNER RD, INDIO, CA 92203, (760) 772-8000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 60,169.

THE AIR BAG WILL NOT GO OFF

ON SATURDAY MAR 31,2018 ON MY WAY HOME FROM WORK I WAS GOING THROUGH A GREEN LIGHT ON A CITY STREET AND HIT A CAR THAT FAILED TO STOP. THE FRONT END OF CAR HIT THE RIGHT SIDE OF THE OTHER CAR. NONE OF MY AIRBAGS DEPLOYED AND MY CAR HAS BEEN TOTALED DUE TO MASSIVE FRONT END DAMAGE

AFTER AN ABS EVENT WHEN DRIVING, BRAKES GO TO FLOOR. VERY DANGEROUS CONDITION

2016 FORD FUSION WITH: 99D 1.5 L ECOBOOST ENGINE, 44W 6 SPEED AUTO TRANSMISSION. ENGINE HAS LOST POWER 3 TIMES WHILE DRIVING WITHIN A PERIOD OF 10 DAYS. ENGINE REMAINS RUNNING BUT WILL NOT ACCELERATE AND REMAINS IN "LIMP" MODE UNTIL THE CAR SUDDENLY ACCELERATES. NO ENGINE LIGHTS DISPLAYED. DEALER RAN DIAGNOSTIC TESTS WITHOUT FINDING ANY PROBLEM AND REFUSED TO INVESTIGATE WITHOUT A FAULT CODE. THE NEXT TIME LOSS OF POWER HAPPENED, I WAS DRIVING TO THE DEALERSHIP TO LEAVE THE CAR SO THEY COULD KEEP THE CAR AND DRIVE IT HOPING TO GET IT TO LOSE POWER. THEY KEPT THE CAR AND DROVE IT A TOTAL OF ALMOST 100 MILES OVER 3 DAYS WITHOUT IT LOSING POWER. DEALER STILL REUSES TO INVESTIGATE FURTHER WITHOUT EXPERIENCING THE PROBLEM AND GETTING A FAULT CODE. I WAS TOLD TO COME BACK IF IT HAPPENS AGAIN. I'VE BEEN VERY LUCKY THAT WHEN THIS HAPPENS IT DOESN'T RESULT IN AN ACCIDENT.

WHEN DRIVING CAR & USING BRAKES PEDAL WILL GO PART WAY TO FLOOR WITHOUT HAVING ANY BRAKES WORK & DASH WARNING LIGHTS WILL COME ON THAT INCLUDE HILL STAR ASSIST , CHECK REAR PARK AID, SERVICE ADVANCE TRAC, ABS LIGHT & AIR BAG LIGHT... I HAVE HAD COMPLETE BRAKE FAILURE TWICE AT SLOW SPEED SO WAS ABLE TO COAST CAR TO A STOP WITHOUT HAVING POSSIBLY A SERIOUS ACCIDENT. I HAVE HAD CAR AT 2 DEALERSHIPS TRYING TO GET CAR FIXED... THEY HAVE REPLACED BRAKE LINES & SPEED SENSOR WITH NO GOOD RESULTS. THEY WILL WRITE DOWN ON WORK ORDER THAT CUSTOMER STATES THIS IS A PROBLEM & THAT THEY WILL TEST DRIVE IT & BE UNABLE TO VERIFY CONCERN . THUS RETURNING CAR TO ME. I BOUGHT CAR WITH APPROXIMATELY 23,000 MILES & NOW AT 87,000 WITH PROBLEM HAPPENING EVERY TIME I DRIVE IT. ALSO HAVING OTHER PROBLEMS WITH CAR BUT THIS ONE IS VERY SERIOUS.

CAR STOPPED ACCELERATING IN THE MIDDLE OF THE HIGHWAY, YELLOW WRENCH LIGHT CAME ON AND AIRBAG LIGHT CAME ON. THE CAR STARTED SHAKING AND CAME TO A COMPLETE STOP. I BARELY MADE IT TO SAFETY ON THE HIGHWAY FULL OF CARS. I PULLED OVER AND TURNED IT OFF BECAUSE IT WOULDN'T DRIVE. I TURNED IT BACK ON AND IT DROVE FINE. I HAVE RESEARCHED THIS AND REALIZED THIS HAS BEEN HAPPENING TO THOUSANDS OF PEOPLE WHO OWN 2016 FUSIONS AND YET THERE IS NO RECALL. I AM TERRIFIED OF DRIVING IT. IT SEEMS TO BE THE THROTTLE BODY THAT NEEDS COMPLETE REPLACEMENT BUT AT EXPENSE OF THE OWNER DESPITE THOUSANDS OF CASES. HOW CAN THIS BE? PLEASE ADVISE.

WE'VE BEEN EXPERIENCING THE SWISHING MOVEMENT OF THE THE GAS IN THE GAS TANK WHEN BRAKING, GOING OVER A RUGGED SURFACE & GOING OVER SPEED BUMPS OR POTHOLES. SOME TIMES THERE IS A STRONG SMELL OF GAS FROM INSIDE THE CAR TO THE POINT WHERE WE HAVE TO PUT THE WINDOWS DOWN. WE'VE TAKEN THE CAR TO 2 SEPARATE FORD SERVICES & NEITHER HAS BEEN ABLE TO REMEDY THE ISSUE. WE'VE BEEN TOLD THAT THE SOUND IS COMING FROM OUR REAR BRAKES TO BEING TOLD THAT THERE WAS WATER IN THE SPARE TIRE COMPARTMENT. THE ISSUE HAS BEEN CONSTANT STILL SO THERE'S NO WAY COULD IT BE CAUSED BY THOSE. WE'VE COMPLAINED ABOUT THE ISSUE SEVERAL DIFFERENT TIMES AT THE 1ST LOCATION AND ONCE AT THE 2ND LOCATION, WE'VE WENT ON TEST DRIVES & ALL THE TECHNICIANS HAVE HEARD & FELT THE NOISE, BUT BOTH LOCATION SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT IT & WHENEVER I'LL PICK THE CAR BACK UP THEY'LL SAY THAT THEY ARE NOT ABLE TO DUPLICATE THE ISSUES. OUR MILES HAS NOW BEEN GOING DOWN WAY FASTER THAN USUAL AS WELL & OUR AVERAGE MPG HAS BEEN DROPPING SIGNIFICANTLY SINCE THIS FIRST STARTED TO OCCUR. WE ALSO HAVE BEEN NEEDING TO FILL UP THE TANK ABOUT 3-4 TIME A WEEK NOW COMPARED TO JUST ONCE BECAUSE THE GAS JUST HAS BEEN DROPPING SO FAST & INACCURATE READINGS ON THE MILES WE'VE DRIVEN. THE SWISHING AROUND CAN BE HEARD VERY LOUDLY & FELT MORE IN NIGHT TIME DRIVING & ESPECIALLY WHEN BRAKING IN TRAFFIC & APPROACHING A STOP LIGHT/SIGN. THERE ARE TIMES AFTER PARKING, SHUTTING OFF IGNITION & EXITING THE CAR THAT THERE'S SMELL

THE HEATING WILL ONLY WORK FOR THE FIRST 10 MINUTES OF THE DRIVE. THEN THE COMPUTER SYSTEM FREEZES AND THE HEAT SHUTS OFF. THE RADIO WILL TURN ON TO FULL VOLUME AND YOU CAN'T TURN OFF THE RADIO, OR TURN DOWN THE VOLUME. THE HEAT WILL NOT TURN BACK ON AND ALL THE COMPUTER FUNCTIONS STOP WORKING. THE DEALERSHIP SAID THEY DON'T KNOW WHAT IS WRONG AND THEY WANT TO CHARGE ME $5000 TO START TO FIX THE PROBLEM.

SHAKING NO POWER WON'T ACCELERATE AND JERKING WHEN BACKING UP

TAKATA RECALL, MY AIRBAG LIGHT KEEPS GOING OFF AND ISSUING WARNING STATING MY AIRBAG DOESNT WORK

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE ACCELERATING THE VEHICLE, IT STARTED TO PULL TO THE LEFT IN THE DIRECTION OF ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TO THE LEFT. THE DEALER (CROSSROADS FORD LINCOLN IN SOUTHERN PINES, NC 28387) REALIGNED THE FRONT AND REAR WHEELS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 16,200.

STEERING WHEEL HAD TO BE REPLACED AT 68K MILES, DUE TO HAVING BEEN MADE OF INFERIOR MATERIALS, BECAME A HAZARD IN 3 DAYS AND WAS ADVISED TO NOT DRIVE THE VEHICLE DUE TO THE FACT THAT THE STEERING WHEEL COULD FAIL IN EMERGENCY DRIVING SITUATIONS.

THIS VEHICLE IS AT 48800 MILES AND I STARTED TO RECEIVE THE FOLLOWING WARNINGS/ERRORS ON MY DASHBOARD WHEN THE PROBLEMS BEGAN: "HILL HOLD ASSIST NOT AVAILABLE", "SERVICE ADVANCETRACK", ABS FAULT AND AIRBAG FAILURE SIGN LIGHTS REMAIN WHILE I WAS DRIVING THE CAR. AFTER THESE WARNINGS I LOST POWER STEERING ASSIST AND PULLED OVER AND RESTARTED THE CAR. HOWEVER THE WARNING SIGNS DID NOT CLEAR AND I LOST ABS, TRACTION CONTROL AND AIRBAGS. I HAVE CONTACTED WITH A FORD DEALER TO DIAGNOSE THE PROBLEM. ERROR CODES THEY GOT FROM THE CAR WERE C0031 AND U0401. THE FIRST ONE IS RELATED TO A SHORT WIRE IN THE ABS WHEEL SPEED SENSOR AT THE DRIVER SIDE FRONT WHEEL AND THIS PART WAS REPLACED AT THE DEALER. HOWEVER, AFTER REPLACEMENT ALL THE MENTIONED WARNINGS/ERRORS REMAIN AND U0401 CODE REMAINED. DEALER DOES NOT KNOW WHETHER THESE ARE JUST FROM COMMUNICATION ERROR FROM THE COMPUTER OR THESE PARTS ARE ACTUALLY DEFECTIVE. I AM NOT ABLE TO USE THE CAR RIGHT NOW. IN ANY CASE, ALL OF THE AFFECTED SYSTEMS ARE NOT RELATED WITH DRIVERS DRIVING HABITS, STORAGE CONDITIONS AND OTHER THINGS RELATED TO THE USAGE OF THE CAR AND SEEMS LIKE A MANUFACTURING PROBLEM, EVEN IF IT IS A COMMUNICATION ERROR OR WIRING PROBLEM. AND THE AFFECTED COMPONENTS ARE VITAL SO IF THERE IS A PRODUCTION ERROR, THIS SHOULD BE RESOLVED AS SOON AS POSSIBLE.

WHILE DRIVING AT A STEADY 45 MPH ON A CITY STREET MY FORD FUSION LOST ENGINE POWER. THE TACHOMETER DROPPED TO LESS THAN 500RPM, THE CHECK ENGINE WARNING LIGHT AND THE HAVE DEALER SERVICE VEHICLE LIGHT CAME ON. PUMPING THE GAS PEDAL DID NOT HAVE ANY EFFECT ON RPMS. I WAS ABLE TO COAST TO A SAFE AREA. I TURNED OFF THE ENGINE AND WHEN I RESTARTED THE ENGINE IT WAS STILL IDLING UNDER 500RPM AND THE GAS PEDAL HAD NO EFFECT ON ENGINE SPEED. AFTER THE 3RD RESTART, I COULD GET ENOUGH ENGINE SPEED TO RETURN TO MY HOTEL BUT IT RAN VERY ROUGH WITH THE CHECK ENGINE LIGHT ON. I TOOK THE CAR TO A CARMAX DEALER IN HENDERSON, NV. I PURCHASED IT FROM A DIFFERENT DEALER IN ROSEVILLE, CA. THEY SENT IT TO A FORD DEALER IN HENDERSON. THE DEALER REPLACE THE THROTTLE BODY - ATTACHING THE REPAIR INVOICE. I HAVE NOTICED THAT THIS SEEMS TO BE A COMMON COMPLAINT ONLINE AND THAT FORD SOMEHOW STOPPED NORTH CAROLINA FROM FORCING THEM TO ISSUE A RECALL FOR THIS. IF THIS HAD HAPPENED ON THE FREEWAY IN HEAVY TRAFFIC, THERE WOULD HAVE BEEN ONE HECK OF AN ACCIDENT AS THE CAR RAPIDLY SLOWED DOWN WITHOUT WARNING.

THE WIPERS WILL STOP INDIVIDUALLY AND RANDOMLY WHEN IN USE. IT SEEMS TO BE MORE OF AN ISSUE DURING LIGHT RAIN BUT HAS HAPPENED DURING HEAVY RAIN ON OCCASION AS WELL. I HAVE BEEN TO MY DEALER FOR THIS AND THEY SAID I NEEDED NEW WIPER BLADES. THE CAR WAS STILL UNDER WARRANTEE AT THAT TIME. IT HAS REOCCURRED AND I WILL VISIT MY DEALER AGAIN. I HAVE SEEN OTHER COMPLAINTS ON FUSION AND OTHER FORD VEHICLES WITH THIS PROBLEM. THE DATE I USED IS THE DATE OF LAST OCCURRENCE NOT THE DATE OF FIRST OCCURRENCE. SINCE THIS IS MY DAUGHTERS CAR SHE THOUGHT IT WAS OKAY FOR THE WIPERS TO HANG ONCE IN A WHILE. I DO NOT ACCEPT THIS AS A SAFE FEATURE!

UPON ENTERING AN INTERSECTION,THE SIGNAL LIGHT WAS GREEN AND MY CAR WAS STUCK BY A CAR THAT RAN THE RED LIGHT. MY CAR WAS HIT ON THE FRONT PASSENGER SIDE AND THEN THE OTHER CAR SLAMMED INTO MY CAR AGAIN.

VEHICLE JERKS WHEN REVERSING

GOT IN MY VEHICLE TO DRIVE IT ONE DAY AND MY STEERING WHEEL WAS VERY LOOSE. IT WOBBLED ON THE COLUMN. HAD TO TAKE IT INTO A DEALERSHIP. WHEN THEY LOOKED AT IT SAID THE BOLT WAS LOOSE ENOUGH TO UNSCREW WITH YOUR HAND.

ONE AFTERNOON WHILE GETTING INTO MY VEHICLE TO DRIVE TO WORK, I TURNED THE CAR ON AND WENT TO DRIVE AND NOTICED THAT THE STEERING WHEEL WAS SLIGHTLY LOOSE. OVER THE COURSE OF THE WEEK THE PROBLEM WORSENED AND I CONTACTED THE DEALER. I ALSO DID SOME ONLINE RESEARCH AND THERE APPEARS TO BE A PROBLEM WITH VEHICLE OF THIS MODEL. THE STEERING WHEEL CONTINUES TO GRADUALLY LOOSEN UP.

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE CONTACT WAS ABLE TO RE-ATTACH THE STEERING WHEEL HIMSELF. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A BOLT SCREW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.