Page 27 of 34 · complaints 1,301–1,350 of 1,655

2016 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Power Train
Filed Oct 24, 201983,000 milesNY

OWNER OF VEHICLE WAS DRIVING HOME FROM SCHOOL IN MANHATTAN. HE PROCEEDED ONTO THE 59TH STREET BRIDGE RAMP WHEN VEHICLE LOST POWER AND SHUT OFF.. HE THEN PUT THE VEHICLE IN PARK AND RESTARTED.. WHEN HE SHIFTED OUT OF PARK, 'VEHICLE NOT IN PARK ILLUMINATED ON THE DASHBOARD NOTIFICATION.. LIGHT ILLUMINATED IN ALL GEAR SELECTIONS BESIDES PARK AND NEUTRAL. VEHICLE WOULD NOT DRIVE FORWARD OR IN REVERSE AND EVENTUALLY HAD TO BE TOWED VIA TRIPLE A(AAA). VEHICLE WAS JACKED UP THE NEXT DAY AND FLUID APPEARED TO BE LEAKING FROM BETWEEN THE SEAMS OF THE THE TRANSMISSION CASINGS, AS WELL AS FROM THE FRONT PAN COVER. GREY RTV SILICONE WAS PRESENT AROUND THE PAN COVER AND FLAKED OFF WITH LITTLE EFFORT. VEHICLE WAS LAST SERVICED AT CROWN FORD LYNBROOK AFTER MANY COMPLAINTS AND NO RESOLUTION FROM FORD SERVICE ON JAMAICA AVENUE. CROWN FORD CLAIMED THEY INSPECTED THE TRANSMISSION, FOUND NO FAULT OTHER THAN BEING LOW ON FLUID. FLUID WAS DRAINED OUT FOR MEASURING AND INSPECTING.. OVER 7 QUARTS DRAINED OUT AND THE FLUID WAS VERY THIN, AND BLACK WITH SPECS IN THE FLUID.. A TECHNICIAN FRIEND SCANNED FOR CODES AND GENERIC CODE SHIFT SOLENOID D WAS PULLED..

Unknown or Other
Filed Oct 21, 201956,000 milesFL

THERE HAS BEEN AN INCOMPLETE SAFETY RECALL CONCERN FOR MY 2016 FOR FUSION SINCE MAY . I WAS NOTIFIED IN MAY OF AN ISSUE IN WHICH TRANSMISSION GEAR SHIFTERS COULD POSSIBLY MALFUNCTION AND CAUSE GEARS NOT TO SHIFT PROPERLY. TODAY I HOPPED INTO MY CAR AND MY CAR IS COMPLETELY STUCK IN PARK AND WILL NOT SHIFT GEARS. THE CAR WILL NOT MOVE. I CAN MOVE THE KNOB BUT NOTHING HAPPENS. I EXPECT THIS ISSUE TO BE HANDLED FOR ME WITH NO OUT OF POCKET COSTS DUE TO THE FACT THAT IT WAS ALREADY A KNOW ISSUE THE FORD HAS FAILED TO RECTIFY.

Power Train
Filed Oct 19, 201978,003 milesMO

2016 FUSION WAS IN PARK TURNED OFF, STARTED AS NORMAL, PUT IT IN R TO BACK OUT OF A PARKING SPOT, PRESSED BREAK PEDAL TO SHIFT INTO D BUT MY VEHICLE GOT STUCK IN R THEN SHUT OFF ON ITS OWN. PUT MY SHIFTER IN P BUT THE LIGHT ON MY DASH STILL REFLECTED THAT IT WAS IN R THROWING THE ERROR MESSAGE "TRANSMISSION NOT IN PARK", ALONG WITH OTHER RANDOM ERROR MSGS, EXP: STABILITRAC, TRACTION CONTROL, ADVANCETRAC, ENGINE HOT (IT WAS NOT),PUT TRANSMISSION IN P TO START/STOP, ETC. MY BACKUP CAMERA WAS STUCK IN REVERSE CAMERA MODE BEING THE TRANNY IS STUCK IN REVERSE. EBRAKE WORKED FINE SO I ENGAGED THAT TO KEEP CAR FROM ROLLING. I REMOVED THE CENTER COUNSEL, CUPHOLDER AND SHIFT CASINGS TO TRY THE RED MANUEL SHIFT LEVER THAT IS UNDER THE SHIFT MECHANISM TO MAKE SURE IT WAS IN FACT I'M PARK, IT WAS. TRIED STARTING IT WHILE IN THE NEUTRAL POSITION- NOTHING. THOUGHT MAYBE IT WAS THE "BRAIN" SO I DISCONNECTED BATTERY, LET SIT FOR 20MIN TO CLEAR OUT AND RESET- NOTHING. RESEARCHED ONLINE FOR A MINUTE FOUND QUICKLY OTHER 2016 FUSION OWNERS HAVING THE SAME PROBLEM AND IT BEING THE RECALL OF THE: POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2016 FUSION VEHICLES EQUIPPED WITH 2.5 LITER ENGINES. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE

Fuel/Propulsion System
Filed Oct 15, 2019VA

I FOUND A FUEL LEAK ON MY 2016 FORD FUSION TITANIUM ECOBOOST. ABOUT 5 MONTHS AGO WHEN I FIRST NOTICE THE PROBLEM, A SMELL OF FUEL ON THE LEFT REAR PASSENGER SIDE DOOR AND AS YOU GO FURTHER TO THE REAR,THE SMELL OF FUEL GETS STRONGER, I WENT TO THE GROUND TO CHECK FOR ANY SIGN OF LEAKS BUT I NEVER FOUND ANY, EXCEPT FOR THE STRONG SCENT OF FUEL. I THOUGHT IT WAS JUST A FUEL THATS COMING FROM THE FUEL REFILL CAP AND DIDNT PAY MUCH ATTENTION TO IT. NOT UNTIL AFTER COMING BACK FROM WORK,ABOUT 5 MONTHS LATER AND WENT TO TEND FOR MY VEHICLE THAT WERE PARKED IN OUR DRIVE WAY FOR 5 MONTHS, AS I SAT DOWN ON THE DRIVER SEAT AND START THE ENGINE, I NOTICE THE GAS ON THE TANK, IT WAS 1/4 LEFT BUT PRIOR FROM LEAVING THE VEHICLE AT THE DRIVE WAY, I REFUEL IT AND LEFT IT WITH A FULL TANK, SO I WENT AROUND MY VEHICLE TO INVESTIGATE THE UNDER CARRIAGE OF THE CAR AND ENDED UP SEEING A STAIN OF FUEL LEAK ON THE GROUND AND AS I WENT DEEP DOWN UNDER THE VEHICLE WERE THE TANK IS LOCATED, I START TO SEE A TRACE OF FUEL DRIPPING DOWN FROM THE GAS TANK AND TO THE TANK SHIELD OR TANK COVER?! I CANT NAMED THE PLATE THAT HOLDS THE FUEL TANK AND AS I TRACE IT FURTHER TO THE GAS TANK I SAW WERE THE LEAK IS COMING FROM AND ITS COMING FROM WERE THE REFILL TUBE WAS INSTALLED..! I START TO CHECK THE WEB FOR ANY CLUES ON WHAT COULD CAUSE IT FROM GETTING A CRACK ON THE TANK AND FOUND THAT FORD FUSIONS HAD RECALLS FOR THE SAME CAR, SAME BRAND, SAME YEAR BUT DIFFERENT MANUFACTURED MONTH DATE BUT SAME ON THE MANUFA

Engine
Filed Oct 14, 201970,000 milesFL

THE CAR WAS BROUGHT INTO DEALER FOR OVERHEATING 3 TIMES AND TWICE FOR COILS AND SPARK PLUGS REPAIR. UPON BUYING THE VEHICLE COMPLAINED OF CARE NOT STAYING IN GEAR. THE PROBLEM THEY CLAIMED WAS FIXED, BUT SEVERAL MONTHS AGAIN ISSUE CAM AGAIN. AT THAT TIME IT WAS REPAIRED UNDER RECALL. THE CAR HAS HAD SEVERAL WARRANTY REPAIRS. ONE OF THE FANS WENT OUT ON THE CAR. REPORTED AT 11 MPH CAR WAS HEATED AT 289 DEGREES. CAR WAS IN PARK WHEN IT PROCEEDED TO STILL MOVE FORWARD IN THE PARKING LOT. EMERGENCY BREAKS HAD TO BE APPLIED AND THE CARE WENT INTO SAFETY MODE AND WAS NOT DRIVEABLE. THIS HAS OCCURRED TWICE WITHIN TWO YEARS.

Electrical System
Filed Oct 13, 201923,000 milesNJ

WHILE I WAS DRIVING THERE WERE A ISSUE THAT THE TURNING LEFT AND RIGHT DIRECTIONAL WEREN'T WORKING. NOTHING WOULD COME TO THE HUD IN THE VEHICLE NO BLINKERS NEITHER SOUND. I ASSUMED IT'S AN ELECTRICAL PROBLEM, ALSO THE CONTROLS FROM THE STEERING WHEEL DOESN'T WORK ASWELL. I'VE TAKEN IT TO THE DEALER AND THEY HAD FOUND NOTHING. THIS IS A VERY DANGEROUS DEFECT, DUE TO A SCARE OF THE STEERING WHEEL NOT FUNCTIONING AGAIN AND WHILE DRIVING AROUND THE BLINKER WON'T ACTIVATE WHEN ITS SUPPOSE TOO.

Power Train
Filed Oct 10, 201978,000 milesKY

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS CHANGING GEARS FROM PARK INTO DRIVE, THE GEAR WENT INTO REVERSE ON ITS OWN. THE CONTACT STATED THAT WHEN SHIFTING INTO PARK, THE GEAR DISPLAY INDICATED THE PARK GEAR WAS SELECTED; HOWEVER, THE VEHICLE STILL REVERSED. THE CONTACT STATED THAT THE 'TRANSMISSION NOT IN PARK' WARNING MESSAGE APPEARED. THE CONTACT'S BROTHER, AN INDEPENDENT MECHANIC, WAS ABLE TO REPAIR THE VEHICLE BY MANUALLY MOVING THE GEAR INTO PARK. LATER THAT DAY, THE FAILURE RECURRED. THE CONTACT CALLED PAUL MILLER FORD (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 317-2061) AND THE MANUFACTURER AND NOTIFIED THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Engine
Filed Oct 10, 201994,000 milesNC

MY CAR'S ENGINE SHUTS OFF AFTER ACCELERATING WITH NO WARNING. IT DOES NOT HAPPEN AFTER A COLD START. IT ONLY HAPPENS AFTER A WARM START. NO ENGINE LIGHTS COME ON DURING THE PROCESS AND MY CAR REMAINS IN MOTION BUT CAN'T ACCELERATE. THE ENGINE STARTS TO SHAKE VIGOROUSLY AS THOUGH IT LOSES 1 OR 2 CYLINDERS. THEN IT SHUTS OFF. I NEED TO SHUT OFF THE CAR AND TURN IT BACK ON TO GET IT GOING, BUT IT BECOMES DANGEROUS WHEN ON THE ROAD. THIS ISSUE ONLY HAPPENS AFTER A SECOND STARTUP OF THE VEHICLE. AFTER RESTARTING THE VEHICLE AFTER THE SECOND FAILED DRIVE, EVERYTHING WORKS CORRECTLY AGAIN. ALL ELECTRICAL SYSTEMS KEEP WORKING WHEN THE ENGINE SHUTS OFF. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS.

Power Train
Filed Oct 9, 201985,000 milesNC

FORD RECALL 18S20 FOR SHIFTER LINKAGE BUSHING. MY VEHICLE HAS THE SAME FAILURE, BUT I'M BEING TOLD THAT MY VEHICLE IS NOT AFFECTED DUE TO DATE OF MANUFACTURE (12/2015). VEHICLE WAS PLACED IN REVERSE, BACKED OUT OF A PARKING SPACE. WHEN ATTEMPTING TO SHIFT INTO DRIVE, THE TRANSMISSION DID NOT RESPOND AND WAS STILL IN REVERSE. INSPECTION AND TROUBLESHOOTING FOUND THE SHIFT LINKAGE END DETACHED FROM THE TRANSMISSION SHIFT LEVER.

Structure › Body
Filed Oct 9, 2019NJ

MY FORD FUSION 2016 IS HAVING A BAD ISSUE AND IT IS A DANGEROUS ONE. SO I WAS DRIVING AROUND WITH MY GRANDMOTHER AND SIBLINGS, WE HAD STOPPED BY THE SUPERMARKET TO GET SOME FOOD. AND WHEN I FINISHED PARKING MY VEHICLE BOTH DRIVER AND PASSENGER DOOR HAS OPENED EXCEPT FOR THE TWO REAR DOORS MY SIBLINGS COULDNT GET OUT THE CAR IF THE HANDLE IS PULLED OUTSIDE OF THE REAR DOOR. ITS A VERY DANGEROUS THING BECAUSE IMAGINE IF IN A CAR CRASH AND SOMEONE IS SITTING IN THE REAR SIT HOW ARE THEY GOING TO OPEN THE DOOR!?. THIS NEED A FIX.

Unknown or Other
Filed Oct 8, 201915 milesPA

WHEN DRIVING MY VEHICLE IT WILL SHAKE AND STALL AND THEN CUT OFF WITHOUT WARNING AND I'LL HAVE TO PUT IT IN PARK AND THEN IT WILL START RIGHT BACK UP. IT'S VERY DANGEROUS ESPECIALLY SINCE IT DOESN'T WARN YOU. IT HAPPENS WHEN YOU'RE DRIVING ANYWHERE, ON HIGHWAY OR STREET.

Electronic Stability Control (esc)
Filed Oct 4, 201916,785 milesMA

I DRIVE A 2016 FORD FUSION SE AWD WITH THE 2.0L ECOBOOST/GTDI MOTOR. I WAS AT A GAS STATION REFUELING MY VEHICLE, WITH THE 87 OCTANE FUEL THE OEM CALLS FOR ON THE VEHICLE. I WAS ABOUT 1/4 TANK BEFORE REFUELING AND I FILLED MY TANK UNTIL FULL. UPON STARTING MY CAR, I ALWAYS TURN THE KEY RIGHT BEFORE IGNITION AND WAIT FOR THE FUEL PUMPS TO DRAW GAS TO THE MOTOR, THEN START IT. STARTED SEEMINGLY FINE, HOWEVER, WHILE I WAS RESETTING MY MILEAGE TRIP COUNTERS, I NOTICED, AND FELT MY RPM'S DROP DOWN INTO THE 300-400 AREA AND MY MOTOR SHOOK MY CAR. I KIND OF WAS SURPRISED AS MY CAR HAD NEVER DONE THIS, SO I FIGURED MAYBE IT WAS JUST AN ENGINE STUTTER. BUT THEN UPON WAITING A FEW MORE SECONDS, IT DID IT AGAIN, 4 MORE TIMES AND FELT LIKE MY MOTOR WAS READY TO STALL OUT. I WAS STILL PARKED/STATIONARY BESIDE A GAS PUMP SO I PUT THE CAR IN DRIVE TO GO PARK MYSELF IN AN ACTUAL SPOT SO I WASN'T IN THE WAY OF OTHER VEHICLES. I KEPT MY CAR RUNNING IN PARK TO SEE IF THE RPM'S WOULD DROP AGAIN, BUT UPON WAITING FIVE MINUTES, IT DID NOT. THE RPM'S WERE A BIT WOBBLY THOUGH ON THE TACHOMETER BUT DID NOT SIGNIFICANTLY DROP. NO LIGHTS ON THE DASH CAME ON. I WASN'T TAKING ANY CHANCES, I IMMEDIATELY CALLED THE DEALERSHIP TO HAVE MY CAR SERVICED. TURNS OUT, MY CANISTER PURGE VALVE WAS STUCK IN THE OPEN POSITION. SOUNDS ALL TOO FAMILIAR, ACCOUNTING THAT FORD ISSUED A RECALL FOR THE EXACT SAME ISSUE WITH MANY FORD FOCUS MODELS, WITH THE EXACT SAME MOTOR. THIS IS A SERIOUS ISSUE THAT CAN RESULT IN CRASH/I

Steering
Filed Sep 30, 201970,000 milesMI

THIS BEEN A PROBLEM SINCE 2016 & ITS 2019... CRAZY IT NEVER BEEN A RECALL FOR THIS SITUATION AND I READ LOADS OF COMMENTS OF HOW PEOPLE GOT HURT OR ALMOST GOT HURT FROM THIS & GET REJECTED FROM FORD ON FIXING THE PROBLEM & NOT WANTING TO ADDRESS IT... THIS [XXX] NOT RIGHT & SHOULDN'T BE HAPPENING N BE RECALLED IMMEDIATELY... IF YOU HAVING THESE PROBLEMS PLEASE SIGN UP TO VOICE YOUR COMPLAINT N DON'T JUST READ IT. MORE COMPLAINTS THE BETTER CHANCE OF GETTING THEM TO FIX THE [XXX] CARS THEY [XXX] UP N SELL PPL... I'M SCARED TO DRIVE THE ONLY CAR & TRANSPORTATION I HAVE TO WORK BECAUSE I FEAR ME TURNING TO HARD OR TIGHT N THE WHEEL LOCKING UP WHILE CAR IN MOTION N I GET INTO A ACCIDENT N GET KILLED... LUCKY IT HAPPENED WHEN PULLING INTO A GAS STATION... THE STEERING WHEEL LOCKED UP AND HAD NO CONTROL OVER IT... MESSAGE SHOW UP SAYING "POWER STEERING ASSIST FAULT" ONLY WAY TO FIX THIS IS TO TURN THE CAR OFF N RESTART IT & BY DOING THAT IT'S A TEMPORARY FIX INTO U MAKE ANOTHER HARD TURN & [XXX] UP PART ABOUT IT IS THAT ONCE U RESTART THE CAR THE LIGHT GO OFF N MESSAGE AND WILL NOT SHOW BACK UP INTO THE PROBLEM OCCUR AGAIN MAKING IT HARD TO SHOW PROOF... THIS NEED TO BE INVESTIGATED & RECALLED.. NO ONE HAVE 2 OR 3K SITTING AROUND TO FIX THIS [XXX] N NOT OUR FAULT.. PEOPLE HAVE THIS PROBLEM WHILE THEY CAR HAVE 30K MILES... MINE HAVE 70K N HAVE THE PROBLEM... PLEASE MAKE A ACCOUNT & VOICE THE COMPLAINT ONE HERE & NATIONAL TRAFFIC SAFETY ADMINISTRATION SO THIS CAN BE INVESTIGATED & RE

Steering
Filed Sep 30, 201974,740 milesMI

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WHILE ATTEMPTING TO MAKE A RIGHT TURN. IN ADDITION, THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE DEFECT; HOWEVER, THERE WAS NO REMEDY. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 74,740.

Steering
Filed Sep 29, 201974,440 milesMI

WHEN MAKING A WIDE OR QUICK TURN, THE CAR STEERING WHEEL WILL LOCK UP & WHILE THE CAR IN MOTION & PULL TOWARDS ONE SIDE AND DASH LIGHTS WILL SHOW UP SAYING "STEERING ASSIST FAULT SERVICE REQUIRED" AND I WILL NOT BE ABLE TO TAKE CONTROL OF STEERING WHEEL UNLESS I TURN CAR OFF AND THEN THE DASH LIGHT WILL TURN OFF N NOT SHOW UP INTO PROBLEM OCCUR AGAIN.. VERY DANGEROUS N HAPPY IT HAPPENED WHEN I GOT OFF THE HIGHWAY... 3RD TIME TODAY IT DID THIS, SUCKS TO NOT BE ABLE TO FEEL SAFE DRIVING YOUR VEHICLE, CANT DRIVE IT INTO THIS FIX.

Steering
Filed Sep 29, 201974,440 milesMI

STEERING ASSIST FAULT... WILL LOCK YOUR STEERING WHEEL WHILE YOU DRIVING YOUR CAR.. ITS LOTS OF COMPLAINTS ABOUT THIS ALL OVER THE INTERNET WILL THE 2016 FORD FUSION AND IT NEVER GOT A RECALL FOR THIS... ITS DANGEROUS, I THOUGHT IT WAS BRAKES OR WHEEL ALIGNMENT BUT ITS A POWERING ERROR.

Electronic Stability Control (esc)
Filed Sep 29, 2019103,000 milesMO

POSER STEERING WILL RANDOMLY QUIT ALONG WITH HILL ASSIST AND TURN THE AIRBAG LIGHT ON. HAVE BEEN TO THE DEALERSHIP WHERE WE WERE CHARGED $140 TO BE TOLD NOTHING WAS WRONG NOW THE POSE STEERING IS COMPLETELY GONE AND WILL NOT RESET.

Power Train
Filed Sep 27, 201963,000 milesOH

WHEN DRIVING ON CITY STREETS, THE FORD FUSION JERKS HARD AND SPUTTERS WHEN IT CHANGES GEARS (AUTOMATIC TRANSMISSION). WHEN ACCELERATING ON THE HIGHWAY THE VEHICLE WILL JERK HARD UPON PRESSING DOWN ON THE GAS PEDAL. DURING DECELERATION, WHEN EXITING THE HIGHWAY, FROM SPEEDS OF 70 MPH TO 35 MPH, THE VEHICLE WILL ALSO SPUTTER AND JERK FROM THE GEARS CHANGING. THE VEHICLE WAS TAKEN IN TO A FORD MOTOR COMPANY SERVICE DEPARTMENT AND NO REPAIRS WERE CONDUCTED DUE TO AN "INABILITY OF THE TECHNICIAN TO REPLICATE THE SYMPTOMS OF THE CAR."

Electronic Stability Control (esc)
Filed Sep 27, 201992,000 milesPA

WHILE DRIVING ON THE HIGHWAY TO WORK MY STEERING SUDDENLY LOCKED UP AND JERKED AND THEN I GOT MULTIPLE ALERTS AND LOST POWER STEERING. THE ALERTS WERE "SERVICE ADVANCETRAC" "STEERING ASSIST FAULT SERVICE REQUIRED" "HILL ASSIST NOT WORKING" "SERVICE BATTERY CHARGING SYSTEM" AND THERE WERE TWO TRACTION CONTROL LIGHTS. AFTER WORK THE TRACTION CONTROL LIGHTS AND ALERTS WERE STILL ON AND I DID NOT HAVE POWER STEERING ON THE DRIVE HOME.

Wheels
Filed Sep 20, 201916,387 milesOH

TOOK THE CAR IN FOR REGULAR MAINTENCE & WAS TOLD THAT THEY WOULD HAVE TO BREAK THE LUG BOLTS TO ROTATE TIRES AND I WOULD HAVE TO PAY TO HAVE THEM REPLACED. NO ONE HAS TOUCHED THIS CAR, BUT THE DEALERSHIP. FORD HAS ADMITTED TO THE FAULTY DESIGN, BUT NEVER ISSUED A RECALL FOR THIS DEFECTIVE PART. I THINK THIS SHOULD BE DONE AT NO COST TO ME.

Power Train
Filed Sep 12, 2019AL

2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE MADE A WHOPPING/WHINNING NOISE WHEN SHIFTING. THE CONSUMER NO LONGER OWNS THE VEHICLE. *S

Engine
Filed Sep 8, 201962,000 milesWA

I HAVE A 2012 FORD FOCUS AND AS YOU KNOW A 2016 FUSION AS WELL . SHORTLY AFTER I PURCHASED MY FOCUS I RECEIVED A RECALL FOR THE PURGE VALVE A COUPLE WEEKS AGO MY CHECK ENGIN LIGHT CAME ON AND NOW IT'S DOING THE SAME DYING AT STOP LIGHTS AND EVEN ON MORE THEN ONE OCCASION EITHER DYING WHILE DRIVING OR ONE LAST NIGHT DOING 75 MPH ON FREEWAY IN THE FAST LANE WITH NO SHOULDER AND HEAVY TRAFFIC I CALLED FORD COPRPORTAT AND THEY SAID THERE WERE NO REALLS FOR THIS VEHICLE, I JUST PASSED 60,000 MILES AND NOT MY WARRANTY IS UP.

Fuel/Propulsion System
Filed Sep 7, 201960,500 milesAZ

WHILE DRIVING DOWN THE FREEWAY AT 70 MPH ALL OF A SUDDEN HAD A LOSS OF THROTTLE SERVICE WRENCH LIGHT, AIRBAG LIGHT, SEE OWNERS MANUAL LIT UP HAPPENED IN AN AREA WHERE THERE WAS NOWHERE TO PULL OFF THE FREEWAY VERY UNSAFE HEARD OF A RECALL THAT HAD HAPPENED FOR A THROTTLE BODY ISSUE THAT I NEVER RECEIVED NOTICE FOR CAR MILEAGE CURRENTLY AROUND 60, 500 MILES FORD FUSION SE HAVE A KNOWN ISSUE WITH THIS AMONG OTHER FORD PRODUCTS IS IT GOING TO TAKE SOMEONE TO GET KILLED IN ORDER FOR A RECALL TO BE REORDERED TALK TO THE DEALER AND THEY ARE NOT WILLING TO HELP ME TOLD ME THAT I HAVE TO PAY FOR ALL OF THE STUFF OUT OF POCKET. THIS HAS HAPPENED ABOUT FOUR TIMES SO FAR AND I AM CURRENTLY NOT DRIVING THE VEHICLE AS I FEEL UNSAFE IN THAT VEHICLE

Power Train
Filed Sep 6, 201995,000 milesLA

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING IN REVERSE AND SHIFTING INTO DRIVE, THE VEHICLE GEAR INDICATOR DISPLAYED NEUTRAL ON THE INSTRUMENT PANEL. ALSO, THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S SISTER'S RESIDENCE. THE CONTACT CALLED JIMMY GRANGER USED VEHICLES (1010 SHREVEPORT BARKSDALE HWY, SHREVEPORT, LA 71105, (318) 861-5113) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Unknown or Other
Filed Sep 6, 2019LA

I HAVE A 2016 FORD FUSION THAT IS UNDER A RECALL BUT MY VIN NUMBER IS NOT. I WAS BACKING MY CAR IN TO PARKING SPACE I WENT TO CHANGE GEARS TO DRIVE AND IT WENT INTO NEUTRAL AND NOW MY CAR IS STUCK IN NEUTRAL ON THE DASH THE TRANSMISSION IS ACTUALLY IN NEUTRAL, BUT THE GEAR SHIFTER IS IN PARK. NOW IT WILL NOT MOVE FROM PARK AT ALL AND THE TRANSMISSION IS STILL IN NEUTRAL AND I HAD TO APPLY THE THE EMERGENCY BRAKE I CAN PHYSICALLY TURN MY IGNITION OFF AND REMOVE THE KEY. I HAD NO WARNING OR ANYTHING ON MY DASHBOARD.

Electrical System
Filed Sep 3, 201971,771 milesWI

ATTEMPTED TO START VEHICLE, WOULD NOT START. REMOVED TRIM AND FOUND THAT THERE WAS A WIRING ISSUE FROM THE BATTERY JUNCTION BOX (BJB) TO THE STARTER. FOUND WIRING AND CONNECTOR CORRODED. TECHNICIAN HAD TO CLEAN CONNECTOR, REPAIR/REPLACE WIRE, APPLY DI-ELECTRIC GREASE. VEHICLE WAS STATIONARY AT TIME ISSUE WAS DISCOVERED.

Power Train
Filed Aug 29, 201969,728 milesFL

RECALL 19S16 (TRANSMISSION LINKAGE FAILURE) HAS AFFECTED MY CAR AND MADE IT UNSAFE AND UNRELIABLE. THE VEHICLE WILL NOT GO INTO PARK OR SHIFT GEARS. BARTOW FORD STATES THAT THEY CAN NOT FIX THE ISSUE IN AN APPROPRIATE AMOUNT OF TIME. I HAVE TO WAIT 7 DAYS UNTIL THEY WILL REPAIR THE ISSUE

Power Train
Filed Aug 29, 2019TX

I PULLED IN TO A PARKING SPOT AND SHIFTED MY VEHICLE INTO P (PARK), TOOK MY FOOT OFF OF THE BRAKE AN IT STARTED MOVING. I LOOKED AT THE GEAR SHIFT AND IT WAS ON P (PARK), BUT THE DISPLAY SHOWED S (STANDARD) WHICH I WAS NOT USING AT ALL. I HAD TO TURN THE KEY TO OFF TO STOP THE VEHICLE. THEN IT WOULD NOT START AND IT ROLLED BACKWARDS WHILE OFF.

Structure › Body
Filed Aug 27, 2019100,000 milesAZ

DROVE TO WORK ONE DAY IN JULY 2019. GOT TO WORK WENT TO CLOSE DRIVER DOOR AND IT WOULD NOT CLOSE. DOVE IT HOME WITH A BUNGEE CORD HOLDING THE DOOR CLOSED. TOOK IT TO DEALERSHIP LATER THAT DAY AND THEY REPLACED A LATCH AT NO COST TO US BECAUSE IT WAS UNDER EXTENDED WARRANTY. NOW ON AUGUST 24TH 2019, MY MOM AND DAUGHTER AND I WERE SHOPPING AND WE GOT TO A STORE, MY DAUGHTER GOT OUT OF THE REAR PASSENGER DOOR AND IT WOULDN'T CLOSE JUST LIKE THE PRIOR TIME. THIS TIME I AM OUT OF WARRANTY SO I HAVE TO PAY APPROXIMATELY $500 TO GET IT FIXED AND GET A RENTAL CAR SO I CAN GET BACK AND FORTH TO WORK. BOTH TIMES THE VEHICLE WAS STOPPED IN PARK BUT WHO KNOWS WHAT WOULD HAVE HAPPENED IF WE WERE IN MOTION. WE DID NOTHING TO THE DOORS EXCEPT OPEN AND CLOSE THEM WHICH IS WHAT THEIR PURPOSE IS! THIS IS RIDICULOUS AND SEEMS TO BE THE SAME ISSUE THEY HAVE HAD ON THIS SAME MODEL FROM 2013-2015 FROM WHAT I HAVE READ. PLEASE HELP GET THIS ISSUE TAKEN CARE OF. IT IS NOT SAFE AND VERY EXPENSIVE TO FIX.

Vehicle Speed Control › Cruise Control
Filed Aug 26, 201925,000 milesOH

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT SLAMMED ON THE BRAKE PEDAL, BUT THE CRUISE CONTROL FAILED TO TURN OFF. THE CONTACT STATED THAT THE MANUAL OFF BUTTON HAD TO BE PRESSED NUMEROUS TIMES BEFORE THE CRUISE CONTROL TURNED OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TP

Power Train
Filed Aug 25, 201969,000 milesVA

THE CAR SAID IT WAS IN PARK AND THE BACKUP CAMERA WAS ON AND IT BROKE THE SHIFTER CABLE

Power Train
Filed Aug 22, 2019NJ

MANUFACTURER RECALL NUMBER19S16 NHTSA RECALL NUMBER19V362 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON YOUR VEHICLE, THE BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME. THIS MAY CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. FORD HAS YET TO REPAIR THIS RECALL AND ITS BEEN OVER 4 MONTHS ME DRIVING WITH AN UNSAFE VEHICLE. THEY EVEN MAILED ME A LETTER BACK IN MAY ABOUT IT.

Fuel/Propulsion System
Filed Aug 21, 201974,000 milesMA

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A STRANGE GRINDING SOUND COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. ALSO, AN ABNORMAL BURNING ODOR ENTERED THE CABIN. THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756, 508-473-2800) WHERE IT WAS DIAGNOSED THAT THE SOLENOID AND PURGE CONTROL FAILED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

Power Train
Filed Aug 21, 201985,582 milesTN

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED FORWARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START AND THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) WHERE IT WAS DIAGNOSED THAT THE SHIFTER BUSHING WAS MISSING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 85,582.

Unknown or Other
Filed Aug 14, 2019100,000 milesNJ

MY GEAR SHIFT KNOB WOULD NOT SLIDE INTO THE CORRECT GEAR...IT WOULD BE IN PARK PLACEMENT, YET STILL IN DRIVE OR VICE VERSA..IT WOULD BE IN REVERSE BUT ACTUALLY IN NUETRAL...THIS HAS BEEN LISTED AS A RECALL SINCE MAY 13, 2019 AND FORD STILL HAS NOT COME UP WITH A REMEDY OR A FIX...ITS A BUSHING THAT NEEDS TO BE CHANGED OUT...

Power Train
Filed Aug 14, 201984,000 milesTX

I RECEIVED A RECALL NOTICE IN MAY REGARDING THE TRANSMISSION SHIFTER CABLE. THIS PART HAS NOW BROKE ON MY VEHICLE AND FORD IS NOT WILLING TO DO ANYTHING TO FIX MY VEHICLE. THE VEHICLE IS CURRENTLY AT MY LOCAL FORD DEALERSHIP WHO IS WANTING TO CHARGE ME $500 TO REPLACE THE SHIFTER CABLE. I HAVE SPOKE WITH FORDS CORPORATE OFFICE AND THEY TELL ME THERE IS NOTHING THEY CAN DO AT THIS TIME.

Wheels
Filed Aug 13, 201931,200 milesNY

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V416000 (WHEELS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROMANO FORD (5431 N BURDICK ST, FAYETTEVILLE, NY 13066, (315) 637-4491) AND SCHEDULED AN APPOINTMENT, BUT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT THE BRAKES MADE A SQUEAKING NOISE AND WERE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE WOULD RECEIVE ANOTHER LETTER WHEN THE RECALL PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 31,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Aug 13, 2019128,000 milesMA

2016 FORD FUSION MAKING LOUD RATTLING NOISE FROM ENGINE. NO CHECK ENGINE LIGHT EVER CAME ON, BUT FORD SAYING ENGINE IS CATASTROPHIC ENGINE FAILURE. CONNECTING ROD IN PISTON BROKE LOOSE. HOW DOES NO CHECK ENGINE LIGHT EVER COME ON? THIS COULD HAVE KILLED ME ON THE HIGHWAY. HOW DOES A 3 YEAR OLD CAR WITH 128,000 (MOSTLY HIGHWAY) MILES GO INTO CATASTROPHIC ENGINE FAILURE? CAR HAS BEEN METICULOUSLY MAINTAINED.

Steering
Filed Aug 13, 20199,000 milesGA

I WAS GETTING READY TO LEAVE MY PLACE OF EMPLOYMENT IN THE PARKING LOT AND I TRIED TO PUT MY CAR IN DRIVE BUT THE GEAR SHIFT WAS NOT REGISTERING. GEAR SHIFT INSIDE THE CAR SAID DRIVE BUT MY CAR WAS STILL IN PARK. LATER FOUND OUT AFTER I DID SOME INSPECTING THAT THE SHIFT CABLE BUSHING HAD POP OFF, AND THAT'S WHY I WASN'T ABLE TO MOVE MY CAR

Vehicle Speed Control
Filed Aug 9, 201968,000 milesNH

VEHICLE IN MOTION ON CITY STREETS AND HIGHWAYS WHEN VEHICLE BEGAN TO STUTTER, NOT ACCELERATE AND STALL THEN SHUT DOWN. CHECK ENGINE LIGHT COMES ON AND GOES OFF RANDOMLY THROWING CODE P2111 FOR THROTTLE BODY BEING STUCK OPEN. HAPPENS INTERMITTENTLY WITHOUT WARNING.

Power Train
Filed Aug 9, 2019CA

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000(POWER TRAIN). ON ONE OCCASION, WHEN THE VEHICLE WAS STARTED, THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE OUT OF PARK. THE VEHICLE WAS LEFT AT THE SCENE OF THE FAILURE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED TAKING THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Wheels
Filed Aug 8, 201950,425 milesTN

WHEN I TOOK MY CAR INTO THE DEALERSHIP FOR ROUTINE MAINTENANCE, INCLUDING A TIRE ROTATION, THE MECHANICS HAD TO USE A "RIPPER" TO TAKE ALL BUT THREE OF MY LUG NUTS OFF. APPARENTLY, FORD'S LUG NUTS ARE A TWO METAL DESIGN THAT IS SUSCEPTIBLE TO SWELLING OVER PERIODS OF USE. AFTER DOING SOME HOMEWORK I DISCOVERED THAT THIS IS A PERVASIVE ISSUE. IT HAS BEEN PRESENTED TO THE COURTS AND THE NHTSA, YET IT WASN'T CONSIDERED A SAFETY ISSUE. HMMM, REALLY? SO, IF SOMEONE GOT A FLAT IN THE MIDDLE OF NOWHERE AND NEEDED TO CHANGE THEIR TIRE, BUT COULDN'T REMOVE THE LUG NUTS, THAT'S NOT A SAFETY CONCERN? AS WIDESPREAD AS THIS ISSUE IS, WOULDN'T IT BE PRUDENT TO RETHINK THIS? I DON'T HAVE PICTURES OF MY OLD LUG NUTS, THE DEALERSHIP KEPT THEM, BUT I DO HAVE A RECEIPT FOR THE REPLACEMENT OF THEM. I HOPE THIS PROBLEM IS REMEDIED SOON. I CERTAINLY HOPE THERE HASN'T BEEN AN ACCIDENT BECAUSE OF THIS AND I HOPE THERE DOESN'T HAVE TO BE. THANKS FOR YOUR TIME.

Power Train
Filed Aug 8, 201950,000 milesMO

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO REVERSE ON ITS OWN. THE CONTACT BEGAN TO PANIC AND APPLIED FULL PRESSURE TO THE BRAKE PEDAL. THE CONTACT CALLED THE FIRE DEPARTMENT AND KEPT THE BRAKE PEDAL DEPRESSED TO PREVENT THE VEHICLE FROM ROLLING INTO TRAFFIC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000(POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TOWED TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, 314 -838-2400) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TEMPORARY REMEDY FOR THE VEHICLE; HOWEVER, THE MANUFACTURER HAD NOT FOUND A REMEDY FOR THE DEFECT. THE CONTACT WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE AND SHE WOULD BE NOTIFIED WHEN IT ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Power Train
Filed Aug 4, 2019AL

THE BUSHING IN MY TRANSMISSION SHIFTER HAS GONE OUT I'VE CALLED THE DEALERSHIP BUT THE PART HASN'T BEEN MANUFACTURED YET.I RECEIVED THE RECALL LETTER IN MAY WHAT AM SUPPOSE TO DO ABOUT TRANSPORTATION BACK AND FIRTH TO WORK AND MY DAILY LIFE..CAN SOMEBODY LET ME KNOW WHEN THE PART WILL BE MADE

Unknown or Other
Filed Aug 4, 2019AL

MY BUSHING WENT OUT IN MY TRANSMISSION SHIFTER CABLE BUT THE PART HASN'T BEEN MANUFACTURED YET BY THE COMPANY..I CALLED THE COMPANY WHAT AM I TO DO ABOUT TRANPORTATION

Power Train
Filed Jul 30, 201992,000 milesOH

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WAS RECEIVED, BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION SHIFT CABLE. THE VEHICLE WAS TAKEN TO BRONDES FORD(5545 SECOR RD, TOLEDO, OH) AND THE TRANSMISSION SHIFT CABLE WAS REPAIR WITH THE RECALLED PART, BUT THE FAILURE EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jul 29, 201978,000 milesIN

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT ATTEMPTED TO PARK HER VEHICLE IN HER DRIVEWAY AND THE BUSHING DETACHED FROM THE CABLE. AS A RESULT, THE CONTACT COULD NOT SHIFT INTO ANY OF THE NECESSARY GEARS. THE CONTACT HAD TO LET THE VEHICLE DRIFT INTO PARK IN THE STREET. ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6541) STATED THAT PARTS WERE AVAILABLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND THEY STATED THAT THERE WAS NO REMEDY TO REPAIR THE VEHICLE; HOWEVER, LOANER VEHICLES WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.

Electrical System
Filed Jul 26, 201918,728 milesIA

THIS IS A RECURRING PROBLEM WHICH HAS NOW HAPPENED 4 TIMES. THE ENTIRE ELECTRICAL SYSTEM GOES DOWN. THE DASH GOES DARK, THE A/C DOES NOT WORK, THE TURN SIGNALS DON'T WORK, THE DOORS AND WINDOWS WILL NOT WORK AND I CANNOT EVEN GET OUT OF THE CAR. IT DOES NOT HELP TO TURN OFF AND RESTART THE CAR, EVERYTHING WILL START WORKING EVENTUALLY ON ITS OWN. I CAN STEER AND BRAKE, BUT THAT IS ALL. THIS LAST TIME I WAS ON THE INTERSTATE AND WAS FRIGHTENED THAT I WOULD BE HIT BEFORE I COULD GET ON THE SHOULDER. WHEN I TOOK IT IN, AS USUAL, THEY COULD NOT FIND THE PROBLEM. IT WAS SUGGESTED THAT I CONTACT FORD FOR A REPLACEMENT VEHICLE. THEY DENIED MY REQUEST, SAYING I WAS OUTSIDE THE TIME PERIOD FOR FILING. THE CASE NUMBER IS FMA CAS-22012807. I BOUGHT THE CAR AT RACEWAY FORD IN HARTSVILLE, SC, WHERE I RESIDED, IN MARCH OF 2016. I FIRST HAD TROUBLE WITH IT IN JUNE, 2016 AND TOOK IT IN. THE AGAIN IN DECEMBER, 2016 AND JANUARY, 2018. I HAVE SINCE MOVED TO DES MOINES, IA AND HAD THE SAME PROBLEM AGAIN IN JULY, 2019. THE CAR HAS LESS THEN 19,000 MILES AND I FEEL VERY DANGEROUS. IN JANUARY, 2018 THEY TOLD ME THAT THEY REPLACED THE ENTIRE COMPUTER SYSTEM BUT THE PROBLEM IS STILL THERE. I HOPE THERE IS SOMETHING THAT THE NHTSA CAN HELP WITH.

Power Train
Filed Jul 20, 201983,000 milesTN

I WENT TO PUT MY VEHICLE IN PARK AND UPON TURNING OFF THE CAR IT BEGAN TO ROLL FORWARD WHEN I TOOK MY FOOT OFF THE BRAKE WHEN EXITING THE CAR. I IMMEDIATELY JUMPED BACK IN AND HIT THE EMERGENCY BRAKE AND THE CAR STOPPED BEFORE HITTING A TREE. I WENT TO TURN THE CAR BACK ON AND THE DASH DISPLAYED ' TRANSMISSION NOT IN PARK' AND SHOWED IT BEING IN REVERSE WHEN THE SHIFTER WAS IN FACT IN THE PARKED POSITION. HAD TO HAVE MY CAR TOWED HOME AND WILL NEED TO HAVE IT TOWED TO THE DEALERSHIP. I RECEIVED THE RECALL NOTICE BACK IN MAY 2018. THE CAR HAS 83,000 MILES.

Power Train
Filed Jul 18, 201980,000 milesWA

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE PARKING THE VEHICLE, THE CONTACT ATTEMPTED TO SHIFT FROM REVERSE INTO PARK, BUT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE EMERGENCY BRAKE AND THEN TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND "TRANSMISSION NOT IN PARK" WAS DISPLAYED. THE VEHICLE WAS TOWED TO KOONS FORD SILVER SPRING (LOCATED AT 3111 AUTOMOBILE BLVD #1, SILVER SPRING, MD 20904, (855) 458-6764) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ford Fusion → · Every Fusion year → · How the figures are calculated →