2016 Ford Fusion complaints

The contact owns a 2016 Ford Focus. The contact stated that the driver’s front door failed to unlatch as needed. The contact stated that the failure recurred several times. The vehicle was towed to the local dealer to be diagnosed. The dealer determined that the latch was faulty. The vehicle was repaired. The manufacturer was contacted and related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 85,000.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the gear shifter inadvertently shifted to neutral(N) due to a detached gear shifter cable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The failure mileage was 111,966.

Lug nuts swollen and were unable to be removed.

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked and turned off, she attempted to start the vehicle, but the vehicle failed to start. A warning message indicating that the vehicle was not in park(P) illuminated. The contact stated upon starting the vehicle successfully, she attempted to shift into gear, but the gear shifter remained stuck in park(P). The vehicle then started reversing. A bystander assisted the contact with stopping the vehicle by engaging the parking brake. The vehicle was towed to the dealer where the contact was informed that the shift link cable had fractured. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 19V362000 (Power Train). The failure mileage was approximately 98,800.

While driving the drivers door came open. This happened to the passenger door about 10 months ago. I check and there is a recall for the safety latch on other 2016 Ford Fusions but not for my vin #. There was no warning it just flew open while making a right turn.

Car is in park but the dash is showing the car is still in drive. Unable to move shifter at all.

Gear bushing issue not included in 2016 Ford Fusion Recall in 2019. Car was in a hand wash car was when the bushing broke and rolled into reverse. The car was turned off and then would not start because the gear shifter would not allow the car to go into park even though the shifter appeared to be in Park.

The contact owns a 2016 Ford Fusion. The contact stated upon starting the vehicle, the check engine warning light illuminated. The contact stated that the failure reoccurred intermittently. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that coolant was leaking into a cylinder, which reduced the amount of coolant and left a possibility for the engine to overheat. The independent mechanic also diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the repair was not covered under warranty. The failure mileage was approximately 63,180.

The power steering goes out randomly, mostly when it is hot outside or on the interior. It is not included in the current recall for this issue, however it needs to be. It happened in 2021 and now is still happening in 2022. No issues prior to the failure until power steering alert goes off. I have almost crashed multiple times due to this failure.

This recall should apply to my VIN but the dealer say it does not. NHTSA ID: 19V362 My car did exactly this issue thought I had put the vehicle in Park by the shifter but when I went to get out of the vehicle it started to roll away. I have found this part in the recall notice is what the problem but they won't replace it. So now I have a unsafe vehicle.

While I am driving, the "Service AdvanceTrac" light comes on and flashes between these two error messages: "Hillside Start Assist Not Available" "Check Rear Park Aid" While these lights are flashing, the ABS light, airbag light, and the stability control light all come on and stay on, as well as the power steering goes out. This happens at random times, driving on expressways, in local stop and go traffic. In addition, the times the lights are not blinking and power steering is out, the brake pulses when you use it as if the ABS system was triggered- but for no reason. The road is fine, driving conditions are perfect--- no reason at all for it to happen. I bought the car from Dana Ford in August 2020 and brought it in over 6 times for this problem. Dana Ford had my car for well over 6 of the first 9 months I had it, and it was never fixed while under warranty. They claimed when they took it on a test drive, there was no problem, even though they told me they can see all the error messages the car gives on their computers and even though I have many many pictures and videos of the problem. I"m driving around with kids in the car, and my steering goes out, and if that isnt happening, my brakes are pulsing and skipping. Dana Ford jerked me around until my warranty was up---never fixing it.

The contact owns a 2016 Ford Fusion. The contact stated while driving 25 MPH, the vehicle decelerated to 10 MPH independently and emitted abnormal sounds. There was no warning light illuminated. The accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact was able to restart the vehicle; however, the failure reoccurred while driving that same day. The contact was unable to restart the vehicle after several attempts and turned the hazards lights on as she was in the middle of the road. The vehicle was towed to a used car dealer where it was diagnosed that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were recalls associated to the failure; however, the VIN was not included. The failure mileage was approximately 105,000.

Placed car in park and turned if off. When I took my foot off the brake it started rolling away. The vehicle would not start saying it was not in park.

Car lost power and just cut off right on Railroad Tracks, managed to get it restarted, called dealership in my area, took it in. They stated their computer wasn't finding anything. After a heated discussion, I finally got the head mechanic to drive it and it did the same thing to him. He said new fuel pump, so it costs me $810.00, labor included, which I thought was rape. Just a ridiculous charge, but hey I'm at the mercy of them!!! Three (3) weeks later same thing happening, just cuts off, leaving me on highway at night. Took it back, they put another fuel pump on, no charge. Week and half later, Key Fob doesn't unlock doors, even after putting a new battery in. Tire Pressure FAULT came on and car continued to cut off, again leaving me in a very dangerous situation, but I GOT LUCKY. I took it back to the dealership and told them the Liability is on them. The Car is DANGEROUS and UNPREDICTABLE, "I do not feel safe in it" and they need to keep it until they can determine what is wrong and STOP playing a guessing game. I have read over 788 complaints about this vehicle and the same things are happening to other people. I will proceed with Attorney's, News Media and Insurance Companies if this is not rectified. THE CAR IS A DEATHTRAP!!!

Coolant intrusion into cylinders, car barely runs. Mechanic says there is an issue with these particular ecoboost motors.

AdvanceTrac System Malfunctioning 3 times while driving the AdvanceTrac system has malfunctioned while turning. Each incident, the Service AdvanceTrac light has come on mid turn, causing steering wheel to feel tight, not sure turn able in the moment, everything happens in a second or two. Two of the 3 incidents of AdvanceTrac abruptly disabling itself resulted in close calls with me almost not completing my turn safely and coming close to colliding with other vehicles on the roadway. Hill Assist and AdvanceTrac turn off causing multiple dash lights and warnings. I took the car today to Ed Morse Ford, Lebanon MO for diagnosis. I was told by the service department that because I had turned the car off, no error code could be scanned on the AdvanceTrac. In addition, a mechanic drove the vehicle and could not duplicate the issue. Service department indicated the "probable cause" was a steering assembly needed to be replaced at the cost of $2700. No explanation of how the mechanic made this determination without being able to duplicate the issue. I was told the AdvanceTrak system is not connected to the check engine system (the system that does store codes and errors) so there was nothing they could verify without duplication, yet again, wanted $2700 for a major component switch out. AdvanceTrak is Ford's proprietary property, yet is has no consumer safe guards to monitor any system defects- completely unacceptable and unsafe.

Coolant Intrusion I bought the 2016 Ford Fusion 1/8/2022. Three days into ownership, check engine light came on. Ed Morse Ford of Lebanon, MO diagnosed the car and determined "Coolant Intrusion". Due to the flawed design of the engines small block, coolant was allowed to enter into the pistons and sparks plugs. Result of the coolant intruding into the engine components, the engine was getting excessively hot and at serious risk of catching on fire and major component malfunctioning. Ed Morse Ford at their cost, did replace the engine small block and updated some seals and belts. Dealership reported the newly updated small block design was installed. The new design removes the pin holes from the top of the small block moving below the surface. Original design is a fire bomb waiting to happen and has happened.

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked while raining, the trunk would become wet. The contact stated that the spare tire wheel well would fill up with six inches of water. The contact stated that there was a computer located in the trunk by the passenger’s side fender under the padding. The contact stated that there was possibility of a short circuit due to water entering into the circuitry. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.

Power steering suddenly failed during left turn at low speed. "Steering Assist Fault", "Service AdvanceTrac" warnings as well as hill decent Dash has the two Stability Control Lights illuminated. There is no check engine light

Engine is leaking coolant into the second cylinder and Ford did a full tube up and did not resolve the issue but is now saying the only course of resolution is a $10,000 engine replacement. The car randomly loses power and may cut off and is a hazard to drive on highways as the power will suddenly be cut. I’ve gone online to see numerous complaints and even the Ford dealer advised this is a common issue but refuse to offer any solution or work with me as I’ve only had the car less than 2 years as the owner but am now being told what they believed to be bad spark plugs is an engine cylinder filling with coolant and they are unwilling to do any repair knowing the engine quality is as bad to begin with and opting to replace the engine for quite and expensive cost that essentially is comparable to going and buying a used car for an issue that is apparently common for their ecoboost engines.

On February 15th 2022 I experienced to failure in my powertrain system regarding the transmission center cable. I had my vehicle in park in a public lot and it began to roll away towards oncoming traffic. Thankfully I noticed and was able to get back into my vehicle and apply the emergency break before anyone was hit or injured when I looked closer I realized my gear shifter was in park but the dashboard read that my car was still in drive. When I tried to move the shifter It was completely stick in place and I had to get my vehicle towed to a Ford dealership. I spent $256.59 to have the transmission shifter cable replaced. In doing research on the issue I have learned there have already multiple recalls for this exact issue on 2016 Ford Fusion but when speaking to the dealership and looking on this website I was informed that my specific vehicle was not included in this recall therefore the repairs would not be covered. Also in my research I learned many other Ford Fusions who were not included in the recall have experienced the same exact system failure and safety concern. The Ford dealership that did the repair said it was the same part failure that resulted in the recall of the other vehicles. No warning lights messages or other signs appeared prior to the failure or notified me that a failure had occurred.

Seatbelt and airbag lights won’t go off, constantly dinging. code reader says there’s an issue with my restraint system

Bad coolant leak into cylinders from inadequate head gasket causing performance issues and needing major repairs. Engine was pressure tested and failed with loss of 5psi in 10 minutes.

The contact owns a 2016 Ford Fusion. The contact stated while parked in a parking lot, the latch inside the door failed to latch securely and the door failed to close as needed. The contact drove to a local mechanic and the vehicle was diagnosed with a faulty interior door latch. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 73,540.

My son was driving home from work and his engine overheated setting off steam and displaying red warning icon. He pulled over to side of interstate which happened three times from his work to independent car repair service. Blessed he was not hit sitting on side of interstate or that engine didn't lock up potentially causing loss of control. Both of these issues would have put my son at risk of death or bodily injuries. Both Independent Car Service and Ford Dealership confirmed failure caused by engine head gasket flange design flaw allowing coolant into cylinder head. This resulted in having to have the engine replaced which Ford declined to cover. Ford has recently changed this flawed head gasket flange design to prevent coolant from entering cylinders. It's difficult for me to understand why Ford or NHTSA hasn't taken action on this issue that can potentially put lives at risk. There are multiple years of Ford Vehicle platforms and engines that have this same faulty design. I have multiple children driving and I will make sure not to put them in a vehicle that puts them in potential harm. Regards

Hello, I was driving towards the hotel I was staying at when I heard some squeaky noises when I was turning my car (this was at night). The next day, I was leaving the parking garage, about to drive onto a main road when my power steering went. I got the car towed to the auto dealership and it turns out that there are three recalls out on my car. One of which has to do with the steering bolts becoming corroded and the steering gear detaching and the the power steering going as a result. Yet the dealership is saying that the bolts are not corded so it is an internal issue. My car only has 66k miles on it … for the power steering to go while you are driving is very scary. It seems like this is a common issue and Ford is avoiding the issue with the steering gear by blaming it on just the bolts to the steering gear. The codes that the dealer said were being thrown are as follows: u0420:00 u0420:86 C102d

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed with the fuel tank half-full, the vehicle stalled inadvertently. Additionally, the contact stated that the failure reoccurred after refueling the vehicle. There were no warning lights illuminated. The contact was able to restart the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

I was driving on the highway and as I was making a turn on an off-ramp, my passenger side door swung open and almost hit a person on a bike. I immediately pulled over to check on the young man. As I tried to secure the door, it appears the door will not latch and secure itself. The door was latched and secured. I had no warning lights or notifications. The door latch just gave way and stopped working.

At a fuel stop I put shifter into park and turned off engine. When refueling was completed car would not come out of park. Dash shift indicator showed car was in neutral. Car was towed to local Ford dealer where inspection showed shifter cable had detached from transmission. The Ford dealer service department repaired the issue by replacing shift cable bushing (part number DG9Z*7K340*A) and cap (part number DG9Z*7S004*A). It is unknown if the replaced parts are available for inspection since I do not know if the service department retained them. It is unknown if components have been inspected by others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. After researching this problem this appears to be the same issue that prompted a recall of the 2016 Ford Fusion with 2.5L engine.

Steering wheel attachment bolt came loose

A number of times last summer when really hot with the car out in the sun, the driver side seat belt would not pull open enough to allow buckling. One time I had just enough room to buckle, but it was a very tight and uncomfortable restraint. Must be the spring retracting mechanism? Was fine all fall and winter, but can’t risk not being repaired/replaced.

While driving to get into an Interstate Highway, the car key was tapped and suddenly the car engine shut off, panel blacked out and showed a message “ Transmission not in park”. Tried to accelerate and was not able since car was already moving I had enough acceleration to pull over if not probably i would cause an accident.

I had a check engine light appear on the dash. I took the vehicle to AutoZone to have the warning read. The reading came back as a misfiring spark plug. I had an appointment to get the spark plugs changed during my next oil change. A few days after I had the engine light read, the check engine light turned off. It was off for 1-2 days and then came back on. A few days later, while I was driving, I had a warning light that the vehicle was overheating. I pulled over and checked the coolant and the reservoir was empty. There were no signs of leaking coolant (externally). I let the vehicle cool and added coolant. At this point, I tried to start the vehicle and the vehicle wouldn't start. I had the vehicle towed to an independent mechanic to have it looked at. They indicated that the coolant was leaking into the engine and recommended having the vehicle towed to Ford for a detailed diagnosis. Ford diagnosed the vehicle and indicated that the engine needed to be replaced. All within a span of 10 days.

This engine needs to be recalled. Ford shame on you. You know there is a problem with the coolant and by not taking care of the people who were deceived in buying your vehicle is so horrible

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V362000 (Power train) and the vehicle was taken to the local dealer for recall repair; however, the local dealer informed the contact that they could not repair the vehicle because the vehicle was not affected by the recall. The contact stated that a year later, the vehicle started lunging forward while shifting into drive. Additionally, the contact stated that the gear shifter would emit vibrating sounds and the vehicle would shudder while driving. There were no warning lights illuminated. The contact stated that the failure had increased in intensity and frequency. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000. Parts distribution disconnect.

I had a brake hose blow out to the right front caliper causing failure of the brake system. Luckily I was driving in a parking lot at low speed so no injuries or damages occurred but this can cause serious injuries or death if the circumstances had been different. As a professional mechanic I have not seen brake hoses fail this quickly, the car is only 6 years old and has been well maintained. There were no signs of damage to the hose. I'm reporting this in case this is possibly a defective part which would put other drivers at risk.

Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.

We have a 2016 Ford Fusion. We’ve already had major engine work done on it by the dealership about 2 years ago. Then about a year later, the transmission wouldn’t go into gear. We took it in to have looked at and they said that the bushings failed and the shifter cable detached from the transmission. They charged us 184.00 and sent us on our way. They failed to tell us that this can damage the transmission cause now a year later they are telling me I need a new transmission on a 2016 Ford Fusion. This is the 2nd Ford Fusion I’ve had that had a transmission go early. I’ve also had a F-150 with Transmission problems. I was assured that they fixed the problems from the older years when I purchased this new from The dealer. The Ford Fusion has had a recall on the shifter cable and knew that it was going to cause problems down the road and didn’t say anything. I shouldn’t have to pay 6,000 dollars for a new transmission when they knew this was going to happen after the shifter cable disengaged from the transmission

On February 20, 2022 I was driving down a busy road when my car out of nowhere just started jerking and would not accelerate. I was stuck in the middle of the road while cars had to slam on breaks and go around me. My car would not move. I had to then turn my car off and restart it in order to get it to a parking lot for safety. I didn't have, and still don't have any warning lights on the dashboard that indicated anything was wrong or going on with my vehicle. I had to have it towed to my mechanic who confirmed my transmission was "shot". It was done. I have always kept up on maintenance and oil changes on my car.

Shift cable broke. clip broke and end of cable.

I put my car in park and it stayed in drive even though I remove the key and there was no chime or warning. It would roll away unless the emergency break was applied. it seems to be the same exact issue as recall numbers: 18S20, 19S16 and 18V471.

While we were driving all dashboard lights came on and the power steering stooped working. This car had only 37841 miles, the shop had to replace complete steering gear/electronic

On Saturday Feb 5th, while driving our vehicle on the highway, the steering wheel started coming loose. By the time we parked the car in our driveway, the steering wheel was rocking in all directions at an inch. We had the steering wheel bolt replaced in 2018, because of this part being recalled. After being towed to a dealership, their claim is that it was caused by the bolt not being properly torqued during the recall. That seems unlikely, due to the time that has passed.

Check engine light came on but no symptoms at that point. Mechanic pulled codes and replaced plugs. Car started skipping and starting harder, so brought in again. Replaced coil on cyl 4. And also used fuel cleaner in case fuel injector was clogged. Still no change except that the heat was not working. After a week or so. Called mechanic who said it sounded like coolant may be low so filled it and made appt. To replace fuel injector. Replaced that and noticed that coolant was low again. Star still skipping and starting hard. Brought it back and he mentioned coolant may be leaking into cylinder and they’d check if gasket blown/cracked. I expressed frustration and asked if I should bring to Ford. He said yes and actually reimbursed me $638. I made appt at Ford but they were a month out. Then I brought to friends mechanic and told him story and he determined it was definitely leaking into cylinder and likely will need new engine. Told me about TSB and all the complaints. Said I should bring to Ford to do work in case recall is issued and I’d get reimbursed.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering assist failed, causing the steering wheel to make a loud screeching sound. The steering wheel then seized. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 122,000.

Cable from gear selector and transmission failed. Car countined moving once put in park. This problem is known to affect 2016 Ford Fusions. No. No warning lamps or sounds, the car just continued to roll.

The shifter cable has degraded and detached from the transmission, allowing the transmission to be in a shift state other than what the shifter lever shows. Although there is an existing recall for this exact issue, my vehicle falls outside of the specified manufacture dates and Ford is unwilling to remedy the issue. As a result I need to fix the issue out of pocket in order to prevent severe injury or loss of life.

The shift cable clip broke and vehicle is stuck in neutral. There is a recall for this problem for ford fusion's 2013 - 2016. We have a 2016 but the vin # is not included in the recall, unsure why it is not included.

While driving the vehicle made An alert sound and the “park hill assist” unavailable sign came on. No other warning lights on dashboard.Once I got to the destination I realized all of the parking brake were still on even though the vehicle was turned off. Also noticed a little plastic piece was in pieces under the brake pedal on the floor. The vehicle now does not engage out of park or the brake lights turn on. Dealer said there’s no recall at the moment for the vehicle of any kind in regards to brakes. They are asking to take the vehicle in to pay for a diagnostic. Seems silly that something that involves safety such as brake light switch pad stopper would be defective and the dealer not want to make it right

The contact owns a 2016 Ford Fusion. The contact stated that while in the reverse, the vehicle would move forward. The contact placed the gear shifter into drive and the vehicle stalled with the "transmission not in park" warning message on the instrument panel. The contact then placed the vehicle into the park and the vehicle began to roll backward. The contact immediately applied the parking brake and had the vehicle towed to the dealer. Once at the dealer, the vehicle was diagnosed with a defective transmission cable bushing. The contact was informed that her vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 97,000.