2013 Ford Fusion complaints

MY VEHICLE HAS 72000 MILES ON IT. I WAS DRIVING ON I90 OUTSIDE OF BUFFALO WHEN THE CAR HAD TROUBLE ACCELERATING, IT WAS UNABLE TO MAINTAIN SPEED AND BY THE TIME I WAS ABLE TO PULL OFF WOLD NOT MOVE ANY FARTHER. THE DEALERSHIP HAS DIAGNOSED THE ISSUE AS NEEDING A NEW TRANSMISSION. A PLASTIC CAP HAD MELTED INTO THE TRANSMISSION LINES, AND FORD IS REFUSING TO COVER THE REPAIR AT 100%, AS THIS WAS A MANUFACTURER DEFECT.

THERE IS A RECALL FOR SEATBELT, THAT SEATBELTS ARE UNSAFE FOR DRIVER AND PASSENGER BUT THE RECALLED PARTS ARE NOT AVAILABLE YET AND DEALER WON'T PROVIIDE LOANER CAR.

THE ELECTRONIC THROTTLE CONTROL CAUSES THE CAR IDLE TO DROP AND THE ACCELERATOR TO BECOME UNRESPONSIVE. THIS CAUSES THE CAR TO STALL. THIS HAS HAPPENED TO ME MULTIPLE TIMES IN HEAVY TRAFFIC. THIS HAS BEEN GOING ON FOR A COUPLE MONTHS AND IS BECOMING MORE FREQUENT.

AFTER THE CAR HAS BEEN DRIVEN FOR AWHILE THEN THE ENGINE IS TURNED OFF FOR 10 TO 20 MINUTES, WHEN I RESTART THE ENGINE IT WILL (WITHIN 30 SECONDS) BEGIN TO RUN ROUGH AND QUIT. IT HAS DONE THIS NOW MORE THAN 50 TIMES. I HAVE TAKEN IT TO THE DEALER 4 TIMES, BUT THEY HAVE NOT FIXED THE PROBLEM. SINCE I HAD TO GIVE A SPECIFIC DATE ON THIS FORM BELOW, I PICKED A DATE THAT IT HAPPENED.

SHIFTER CABLE WENT BAD AT 78000 MILES. THE CAR WOULD NOT GO DOWN IN GEAR. EVERY TIME YOU GO BACK IT WOULD STAY IN THAT GEAR AND NEVER GO BACK TO PARK. IT GOT STUCK IN THE SPORT GEAR AND NEVER ABLE TO GO TO NEUTRAL, DRIVE NOR PARK. THE DEALERSHIP SAID THAT THE CABLE FROM THE SHIFTER TO THE TRANSMISSION WAS BAD. THIS PART COST $512 TO FIX AT THE DEALERSHIP.

CAR OVER HEATING ENGINE AND COLLANT SYSTEM AFFECTED

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND WAS COASTED TO A PARKING SPACE. A "FUEL ECONOMY" WARNING MESSAGE APPEARED. THE VEHICLE WAS TURNED OFF. UPON ATTEMPTING TO RESTART THE VEHICLE, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. ONCE THE HOOD WAS OPENED, FLAMES WERE SEEN ON THE REAR PASSENGER SIDE OF THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HEAD CRACKED FROM OVERHEATING, WHICH SENT OIL TO THE HOT TURBO. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN TO THE DEALER TO HAVE ALL FOUR TIRES ROTATED. IT WAS EXTREMELY DIFFICULT FOR THE MECHANIC TO REMOVE THE LUG NUTS; THEREFORE, ALL TWENTY LUG NUTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 03/07/17*LJ

I WAS DRIVING ON I-71 TO COLUMBUS IN TYPICAL DECEMBER WEATHER WHEN AN ERROR MESSAGE APPEARED STATING 'STEERING LOSS STOP SAFELY'. HAVING READ THE MESSAGE AND EXPERIENCING NO IMMEDIATE CHANGE IN STEERING PERFORMANCE, IT WENT AWAY AFTER BEING DISPLAYED FOR SEVERAL SECONDS. AFTER STOPPING FOR ABOUT AN HOUR IN COLUMBUS, A 'STEERING LOSS STOP SAFELY' ERROR MESSAGE REAPPEARED UPON RESTARTING AND STEERING BECAME ALMOST IMPOSSIBLE. SEVERAL SUBSEQUENT RESTARTS MADE NO DIFFERENCE. A SHORT TEST DRIVE CONFIRMED THAT THE STEERING WAS EXTREMELY DIFFICULT (EVEN WITH TWO HANDS) AT SPEEDS FROM 0 TO 20 MPH. THE STEERING EFFORT DID NOT APPEAR TO DECREASE WITH INCREASED SPEED. THE CAR WAS TOWED TO THE NEAREST FORD DEALER WHERE THEY 'VERIFIED PULL CODES, CLEAR CODES, UPDATED PSCM.RD TEST RESET PASS' (SEE ATTACHED REPAIR DOCUMENTATION). VEHICLE HAS BEEN OPERATING NORMALLY IN THE BRIEF PERIOD SINCE THEN (~100MI). IT IS FORTUNATE THAT THE SEVERELY COMPROMISED STEERING OCCURRED AT STARTUP. STEERING WAS EXTREMELY DIFFICULT EVEN FOR A 225 POUND MALE. A PETITE FEMALE MAY NOT HAVE BEEN ABLE TO STEER AT ALL. HAD THE LOSS OCCURRED UNEXPECTEDLY AT HIGH SPEED, IT COULD HAVE EASILY CAUSED A SERIOUS ACCIDENT. THE FACT THAT THE DEALER UPDATED THE SOFTWARE MAKES ME SUSPICIOUS THAT THEY KNEW THERE WAS A PROBLEM. IF SO, I THINK A RECALL IS WARRANTED BEFORE ANYONE IS INJURED OR KILLED. THE RESULT OF THIS SOFTWARE PROBLEM IS JUST AS SERIOUS AS A MECHANICAL FAILURE SINCE IT RESULTS IN NEAR TOTAL LOSS OF STEERING CONT

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,227.

LEFT MY HOUSE DROVE 5 MILES, STOPPED TO SISTERS HOUSE TO DROP OFF AN ITEM, 2-3 MINUTES LATER WALKED OUTSIDE AND FOUND FLAMES COMING OUT OF THE HOOD ON THE PASSENGER SIDE NEAR WINDSHIELD. BARELY ABLE TO OPEN DOOR QUICK ENOUGH TO GET MY PURSE OUT AND IT WAS ENGULFED. WOKE UP A NEIGHBOR WHO CAME OVER WITH A TRUCK TO DRAG IT AWAY FROM HOUSE AND GARAGE. WASN'T FOR HIM MY SISTERS HOUSE WOULD BEEN LOST AS IT TOOK 25 MINUTES FOR FIRE DEPARTMENT TO SHOW UP. ONLY THING NOT BURNED IS THE TAILLIGHTS. OBVIOUSLY THERE WAS AN ISSUE IN THE ENGINE COMPARTMENT. HAVE READ ABOUT A RECALL FOR THIS SPECIFIC MODEL FOR THIS SPECIFIC REASON. FEELING LIKE MY INSURANCE IS NOT GOING TO BE VERY HELPFUL WITH DAMAGES. WHAT ELSE CAN BE DONE?

BEGINNING APPROXIMATELY 4 MONTHS AGO, FROM A COLD START IN EITHER A REVERSE OR FORWARD DIRECTION, MY CAR WOULD SLOWLY LOSE POWER AND WITHIN 30 SECONDS, STALL. THE ELECTRONICS STILL FUNCTION, HOWEVER THE CAR MUST BE PUT INTO PARK, TURNED OFF, THEN RESTARTED. AFTER RESEARCHING, I DISCOVERED THAT MY CAR DID FIT THE REQUIREMENTS FOR THE "RECALL" GIVEN TO 2013 FUSIONS BASED ON ITS ASSEMBLY PLANT AND ASSEMBLY DATE. I VISITED MY DEALER, HOWEVER THEY WERE UNABLE TO HELP BECAUSE THERE "WAS NO CODE THROWN." INDEED, NO WRENCH OR ENGINE WARNING LIGHT WAS GIVEN AT THE TIME OF MY CAR STALLING. IT HAS NOW HAPPENED NEARLY A DOZEN TIMES - THE MOST RECENT OCCURRING ON DEC 10, 2016 - AND I EXPECT IT TO KEEP HAPPENING UNLESS THE ELECTRONIC THROTTLE BODY IS FIXED. BECAUSE THE DEALER BELIEVES THAT I DO NOT FIT WITHIN THE REQUIREMENTS HOWEVER, I AM UNABLE TO HAVE THIS ISSUE TAKEN CARE OF.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FUEL PUMP HAD LOW PRESSURE. THE VEHICLE CONSTANTLY HESITATED THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED RANDOMLY SEVERAL TIMES. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 03/02/17*LJ *CN

CAR DIES WHILE IDLING. WAS PULLING ONTO A MAJOR HIGHWAY ON SATURDAY WHEN IT COMPLETED DIED, WAS ABLE TO QUICKLY PUT CAR INTO NEUTRAL AND RESTART IT.

THIS CAR (2013 FORD FUSION ECOBOOST) IS APPROX 3 YEARS OLD WITH ONLY 59K MILES. AT SLOW SPEEDS SUCH AS PULLING OUT OF A PARKING LOT OR COASTING TO A SLOW SPEED AT A LIGHT OR STOP SIGN THE ENGINE JUST DIES LIKE IT RAN OUT OF GAS. YOU HAVE TO PULL OVER AND STOP THE CAR. YOU THEN HAVE TO RESTART THE CAR. AFTER A FEW SECONDS IT STARTS JUST FINE. IT'S RANDOM BUT BECOMING MORE FREQUENT. IT'S A SAFETY CONCERN AND DANGEROUS TO DRIVE IN HEAVY TRAFFIC. THE DEALER SAID IT'S PROBABLY THE ELECTRONIC THROTTLE BODY A VERY WELL KNOWN ISSUE ACCORDING TO POSTINGS. PART IS $700 AND LABOR $200 FOR A PART THAT IS COVERED UNDER WARRANTY FOR OTHER FORD FUSION BUT NOT THE ECOBOOST! . NATIONAL HIGHWAY TRAFFIC ADMINISTRATION (NHTSA) OPENED ANINVESTIGATIONINTO SUDDEN SURGES AND POWER LOSS IN FORD ENGINES. BY MARCH OF 2014, FORD AGREED TO A MASSIVE 'CUSTOMER SATISFACTION PROGRAM' THAT EXTENDED THE ETB WARRANTY TO 10 YEARSOR150,000 MILES FOR CERTAIN VEHICLES. FOR WHATEVER REASON, FORD REFUSES TO CALL IT A RECALL. O 2009-2013 FORD ESCAPE O 2009-2013 FORD FUSION O 2009-2013 MERCURY MARINER O 2009-2013 MERCURY MILAN THE DEALER IS SAYING THEY CANNOT FIND ANYTHING WRONG BUT DID REPLACE THE BATTERY FOR A FEE. IT IS RANDOM AS I TOLD THE DEALER BEFORE AND REALLY BEGINGING TO THINK THEY DO NOT WANT TO DO ANYTHING ABOUT THE ISSUE. VERY DANGEROUS IF SOMEONE PULLS OUT IN TRAFFIC AND THE CAR STALLS OUT. COULD BE FATAL!! HTTP://WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-THROTTLE-BODY/

FORD DOOR LATCH ISSUE. DOOR IS VERY DIFFICULT TO LATCH SHUT, EVEN WHEN THE DOOR DOES LATCH SHUT, IT HAS A FREQUENT HABIT OF POPPING OPEN WHILE DRIVING DOWN THE ROAD. I HAVE NOTIFIED FORD OF THE ISSUE. FORD HAS REFUSED TO RESOLVE THE ISSUE EVEN THOUGH THEY HAVE A RECALL ON THESE VEHICLES FOR THIS PROBLEM BUT MINE IS NOT ON THE RECALL LIST. THIS IS THE SECOND FORD I HAVE OWNED THAT HAS HAD THE SAME ISSUE AS OTHER VEHICLES THAT WERE ON THE RECALL LIST BUT MINE WERE NOT. VERY DISSATISFIED WITH FORD, THEIR PRODUCT, AND THERE CUSTOMER RELATIONS FOR NOT GETTING THIS RESOLVED. NEVER AGAIN SHALL I OWN ANOTHER FORD PRODUCT. BUYERS BEWARE, IF YOU PURCHASE A FORD, IT WILL LIKELY HAVE SAFETY ISSUES AND NO, THEY WILL NOT FIX IT FOR YOU. BY THE WAY, THE DOOR LATCH NEEDED TO FIX THE ISSUE IS MONOPOLIZED BY THE FORD MOTOR COMPANY. WHAT SEEMS TO BE A CHEAP FOREIGN MADE $5 PRODUCT IS A WHOPPING $186 FROM FORD. AGAIN, BUYER BEWARE. *TR

ACCORDING TO THE TECHNICIAN FROM AAA ROADSIDE ASSISTANCE AND THE TECHNICIAN FROM GOODYEAR AUTO SERVICE, MY LUNG NUTS NEED REPLACED. REPORTEDLY, THE LUG NUTS HAVE A METAL COVERING CAUSING THEM TO SWELL. THE TIRE IRON DOES NOT FIT PROPERLY, MAKING IT DIFFICULT TO REMOVE OR TIGHTEN THE NUTS. UNLESS THE NUTS ARE REPLACED, IT MAY BE IMPOSSIBLE TO REMOVE OR SAFELY SECURE A TIRE IN AN EMERGENCY. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER ABOUT THE PROBLEM. THEY WILL NOT ADDRESS THE PROBLEM, SINCE I AM OUTSIDE THE WARRANTY PERIOD. THIS IS A SAFETY ISSUE. IF SOMEONE HAS A FLAT TIRE, THEY MAY END UP BEING STRANDED OR GET INJURED BECAUSE A TIRE IS NOT SECURELY MOUNTED.

*CENTER SEAT BELT STICKS WHEN LEFT SIDE REAR SEAT IS DOWN AND WON'T MOVE BACK TO UP RIGHT POSITION WITH OUT REMOVING SEAT BELT BOLT UNDER REAR SEAT.*TRANSMISSION LEAKING FROM LEFT OUT PUT SEAL.*REAR SHOCKS LEAKING-NOTICE LACK OF CONTROL REAR OF CAR ROUGH ROADS. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LAMP ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, IT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

CAR IS EQUIPPED WITH 1.6 ECHOBOOST ISSUE STARTED LAST YEAR CAR POWERED DOWN FOR NO REASON DEALER COULD NOT FIND PROBLEM. FORD CHANGED WATER PUMP AT THIS TIME STATING RECALL EVEN THOUGH AT THIS TIME I EXPLAINED COULD SMELL ANTIFREEZE. CAR BEGAN TO ACT UP AGAIN CHANGED SPARK PLUGS ONLY TO HAVE ONE STICK FIXED PROBLEM AT MY EXPENSE FORD EXPLAINED NEVER HEARD OF THIS ISSUE WHICH IS NONSENSE ACCORDING TO THE NUMEROUS COMPLAINTS NOTED ONLINE. GOT CAR BACK SAME DAY CHECK ENGINE LIGHT CAME ON FORD SAID IT WAS FUEL SENSOR WHICH I PAID. NEXT WEEK CHECK ENGINE LIGHT CAME BACK ON FINALLY DEALER SMELLED ANTIFREEZE EVEN THOUGH THIS HAS BEEN BROUGHT TO THERE ATTENTION. FORD DOES NOT WANT TO COVER ITEMS EVEN THOUGH THIS WAS A CERTIFIED USED CAR AND HAS 65000 MILES STILL UNDER 100000 MILE WARRANTY. I WAS DRIVING CAR WHEN IT STALLED BOTH TIMES IN WINTER WHEN TEMPS WERE BELOW FREEZING. ANTIFREEZE DID NOT LEAK IN GARAGE I DID EXPLAIN I NOTED MOISTURE WHEN CHANGING PLUGS LOCATED AROUND HEAD. *TR

RIGHT REAR DOOR LATCH FAILED WHILE MAKING LEFT TURN SWINGING OPEN

APPARENTLY THE LUGS NUTS ASSOCIATED WITH THE 2013 FORD FUSION HYBRID CORRODE AND IT IS NOT POSSIBLE TO CHANGE A TIRE (OR ROTATE THEM DURING AN INSPECTION). I WAS TOLD THAT THE CORROSION OCCURS IN A COUPLE OF HAPPEN YEARS AND THEREFORE, I MUST BUY NEW LUG NUTS AT $200 PLUS AND DRIVE WITH A FLAT TIRE. SO I BUY A NEW CAR AND OR SPEND $200 DOLLAR EVERY A COUPLE OF YEARS. I WAS TOLD A LOT OF CUSTOMERS HAVE COMPLAINED.

YESTERDAY I PURCHASED A VEHICLE THROUGH AN AUTO BROKER FROM MANHEIM ATLANTA. NO MORE THAN 6 HOURS LATER THE VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT AND EXPLODED MULTIPLE TIMES. 7:30PM I WAS DRIVING ON 285 HEADED HOME AND I NOTICED A WARNING ON MY DASH STATING THAT THE POWER STEERING ASSISTANCE HAS A FAULT AT THE SAME TIME I NOTICED BALLS OF FIRE COMING FROM UNDERNEATH MY CAR. I TRIED TO GET TO THE SHOULDER HOWEVER THE ENGINE SEIZED HINDERING ME FROM DOING ANYTHING. BY THE TIME THE CAR SLOWED THE INTERIOR WAS FILLED WITH SMOKE, I JUMPED OUT THEN THE CAR EXPLODED MULTIPLE TIMES. *TR

POWER STEERING SYSTEM FAULT CAME ON THE DASH. PRESSED THE OK BUTTON AND THEN NOTICED BALLS OF FIRE COMING FROM UNDER THE VEHICLE. I THEN TRIED TO PULL OVER. I COULDN'T BRAKE, PRESS THE GAS, OR TURN THE STEERING WHEEL. THE CAR THEN BURST INTO FLAMES AND THEN THE VEHICLE EXPLODED AND BURNED.

DRIVING ON RT 17 NORTHERN VA A WARNING CAME UP TO SERVICE STABILITY CONTROL. I WAS ABLE TO PULL OFF THE INTERSTATE AND CALLED FORD. AFTER TURNING OF THE CAR I LOST ALL POWER STEERING. I WAS TOWED INTO A FORD DEALER THE COST OF THE REPAIR $2140. FORD PAID $1000.00 OF THIS REPAIR. I HAVE FOUND OUT THAT FORD HAD THOUSANDS OF FUSIONS WITH THIS SAME REPAIR RECALLED BUT BECAUSE OF WERE MY FUSION WAS BUILT IT IS NOT UNDER RECALL. I'M GLAD I WAS NOT ON INTERSTATE 95 WHEN THIS OCCURRED. FORD NEEDS TO EXPAND THIS RECALL. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE PASSENGER DOOR LATCH FRACTURED AND CAUSED THE DOOR TO OPEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

FUEL LEAKING AND YOU ALL SENT OUT A RECALL 13V227000 ON 05/31/2003 WHICH FORD IS SAYING THAT MY CAR IS NOT COVERED BECAUSE THEY RECALLED CARS BUILT ON FEB 11, 2003 & MY CAR WAS BUILT FEB 20,2003 IN THE SAME FACTORY IN HERMOSILLO, MEXICO. I PURCHASED THE VEHICLE 1 YEAR AGO & I SHOULD NOT BE RESPONSIBLE TO REPLACE THIS PART. THE VEHICLE IN INOPERABLE AT THIS POINT DUE TO THE FUEL LEAKING. THIS IS A SAFETY HAZARD. THE RECALL SENT OUT BY NHTSA DOES NOT SPECIFY A MODEL OR BUILD DATE THEREFORE; CARS BUILD WITHIN THE SAME MONTH IN THE SAME FORD PLANT SHOULD'VE BEEN HONORED. I CANNOT AFFORD TO PAY FOR A $300 PART FOR I AM A COLLEGE STUDENT WITH LIMITED INCOME.

PASSENGER DOOR WILL NOT LATCH. THE DOOR WILL NOT STAY SHUT AND IT OPENS EASILY. I WAS DRIVING ON THE FREEWAY AND THE DOOR OPENED WHEN I WAS BRAKING. THE DOOR ALSO OPENS BY ITSELF WHEN I MAKE LEFT TURNS. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I WAS TOLD I NEEDED TO PAY FOR IT OUT OF POCKET.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. IT WAS DIAGNOSED THAT THE ELECTRONIC GEAR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,981.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IDLING, THE COOLANT OVER TEMPERATURE WARNING INDICATOR ILLUMINATED, RESULTING IN ENGINE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BYPASS VALVE AND THE HEATER HOSE FAILED AND NEEDED TO BE REPLACED. ALSO, THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

2013 FORD FUSION WAS PURCHASED CERTIFIED PREOWNED BY AN INDEPENDENT DEALERSHIP CALLED CARSENSE(WWW.CARSENSE.COM) IN PENNSYLVANIA IN MARCH 2015 WITH 8K MILES ON IT. THREE YEAR 36K MILE WARRANTY EXPIRED IN FEBRUARY 2016. THE CAR AT TIME OF POWER-STEERING FAILURE WAS SITTING IN A PRIVATE COVERED PARKING GARAGE WITH 25K MILES ON IT. THE CAR IS ONLY USED FOR LEISURE DRIVING AND IS WELL MAINTAINED. AFTER THIS HAPPENED I HAD IT TOWED TO A INDEPENDENT CAR SERVICE SHOP WHO WAS HONEST ENOUGH TO CALL A FORD DEALERSHIP WHOSE REPRESENTATIVE ELUDED THE FORD MAY TAKE THE CORRECTIVE ACTIONS ON THIS, AFTER A $150 TOW TO THIS DEALER SHOP THE FORD DEALER DEPARTMENT DENIED EVER HAVING CLAIMED THEY WOULD HELP AND REFUSED TO HELP IN ANY WAY. THE FORD DEALERS RATIONAL: 1) THE CAR WAS PURCHASED FROM AN INDEPENDENT DEALER 2) WARRANTY WAS EXPIRED 3) THEY REQUIRED A $120 EXAMINATION FEE, EVEN THOUGH THE INDEPENDENT DEALER HAD ALREADY DONE THIS. WHEN ALL WAS SAID AN DONE THE ELECTRONIC POWER STEERING RACK AND PINION ASSEMBLY HAD TO BE COMPLETELY REPLACED TOTALING $2106.69. THIS UNPLANNED FAILURE(RIGHT AFTER THE WARRANTY EXPIRES) SEEMS TO BE VERY COMMON WITH FORD AND I AM VERY DISAPPOINTED WITH THEIR QUALITY. PLEASE HELP HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-POWER-STEERING/ HTTPS://CONSUMERIST.COM/2015/05/27/FORD-RECALLS-NEARLY-445K-VEHICLES-FOR-POWER-STEERING-FAILURE-FUEL-LEAK-ISSUES/

THIS CAR (2013 FORD FUSION ECOBOOST) IS 3 YEARS OLD WITH ONLY 50K MILES. AT SLOW SPEEDS SUCH AS PULLING OUT OF A PARKING LOT OR COASTING TO A SLOW SPEED AT A LIGHT OR STOP SIGN THE ENGINE JUST DIES LIKE IT RAN OUT OF GAS. YOU HAVE TO PULL OVER AND STOP THE CAR. YOU THEN HAVE TO RESTART THE CAR. AFTER A FEW SECONDS IT STARTS JUST FINE. IT'S RANDOM BUT BECOMING MORE FREQUENT. IT HAPPENED 3 TIMES TO MY WIFE THE OTHER DAY. IT'S A SAFETY CONCERN AND DANGEROUS TO DRIVE IN HEAVY TRAFFIC. THE DEALER SAID IT'S PROBABLY THE ELECTONIC THROTTLE BODY A VERY WELL KNOWN ISSUE ACCORDING TO POSTINGS. PART IS $700 AND LABOR $200 FOR A PART THAT IS COVERED UNDER WARRANTY FOR OTHER FORD FUSIONS BUT NOT THE ECOBOOST! MY LAST FORD FUSION HAD THE SAME PROBLEM. THAT COST ME $500. I GUESS I DIDN'T LEARN MY LESSON THEN BUT I'VE LEARNED MY LESSON NOW. WILL GET RID OF THIS CAR AND NEVER BUY FORD AGAIN. I LOOK AT EVERY FORD FUSION ON THE ROAD NOW AS A DEATH TRAP WAITING TO HAPPEN. I HOPE TO GET RID OF MINE IN TIME.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE CYLINDER. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REMEDIED PER NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 40 MPH, THE ELECTRONIC POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT THE ADVANCE TRACTION AND POWER ASSIST WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT NOTIFIED THE DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.

THE WINDSHIELD IS SEPARATING " DELAMINATING " CONTACTED FORD THEY SAID THEY WERE NOT GOING TO REPLACE THE WINDSHIELD. I PERSONALLY HAVE SPOKE WITH OTHER FUSION OWNERS AND THEY AS WELL HAVE THE SAME ISSUE WITH THERE CARS. THIS IS A DEFECT IN THE MANUFACTURING OF THE WINDSHIELD RESULTING IN THE SEPARATION OF THE TWO PIECES OF GLASS FROM THE LAMINATE. I ALSO BELIEVE IF NOT TAKING CARE OF THAT IT WOULD RESULT IN VISION IMPAIRMENT. HERE ARE 2 PHOTOS SHOWING THE SEPARATION OF THE WINDSHIELD.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH IN STOP AND GO TRAFFIC, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF THE VEHICLE, AND NOTICED SMOKE COMING FROM THE FRONT VENTS OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE OVERHEATING SENSOR WARNING INDICATOR PREVIOUSLY ILLUMINATED, WHICH INDICATED THAT THE VEHICLE OVERHEATED WHEN IT ACTUALLY HAD NOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATURE SENSOR MALFUNCTIONED AND COOLANT WAS LEAKING ONTO THE SENSOR. THE SENSOR CONNECTION WAS DAMAGED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING), BUT WAS UNSURE IF VEHICLE WAS INCLUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED THIS VEHICLE NEW DELIVERED TO THE DEALERSHIP FROM ANOTHER LOCATION WITH JUST UNDER 200 MILES ON THE ODOMETER. I NOTICED MY FIRST ISSUE WHEN THE MOTOR WOULD STALL GOING AT A LOW RATE OF SPEED 15-20MPH THROUGH A PARKING LOT AT ABOUT 22,000 MILES ON THE ODOMETER AND ALSO WOULD HESITATE TO START. I ONLY ASSUMED IT WAS BAD FUEL BEING SUCH A NEW VEHICLE. THIS HAPPENED PERIODICALY UP UNTILE THE ENGINE GAVE AN OVER TEMPRATURE COOLANT DISPLAY KILLING ALL BUT IDLE POWER TO THE INGINE MAKING THE CAR UNDRIVABLE. THUS I HAD THE CAR TOWED TO THE DEALERSHIP AT EXCACTLY JANUARY 3, 2016 WITH 64,056 ON THE ODOMETER. I HAD THEN NOTICED RECALLS FOR THIS PARTICULAR MOTOR IN FORDS FUSIONS AND ESCAPES WITH THIS PARTICULAR SIZE ENGINE. AFTER THE RECALLS REPAIRS WERE COMPLETED FOR MY VEHICLE I STILL EXPERIENCED ENGINE STALLS, BUT LESS FREQUENT THROUGHOUT THIS PERIOD AND ROUGH IDLE AT INITIAL START OF THE ENGINE MORE FREQUENTLY AS TIME PASSED. THE OVER TEMPRATURE COOLANT MESSAGE CAME ON AGAIN, AT 87,000 GIVE OR TAKE ( AGAIN TOWED TO DEALERSHIP SO THEY WILL HAVE REPORTED MILAGE). I WAS INFORMED THAT NUMEROUS REPAIRS HAD TO BE MADE AND ARE NOT COVERED UNDER ANY RECALLS ALTHOUGH I FEEL THIS VEHICLE MORE THAN MEETS THE CRITERIA FOR NUMEROUS RECALLS. I HAVE HAD THIS VEHICLE CHECKED FOR COOLANT LEAKS FROM ANOTHER CERTIFIED SHOP AND NO HOSES HAVE BEEN FOUND TO HAVE ANY LEAKS.

MY 2013 FUSION STALLS OUT IN PARK, REVERSE. WHEN I START DRIVING IT CUTS OFF AT 20-30 MPH. WORRIED ABOUT CAUSING AN ACCIDENT. TOOK MY CAR TO GET DIAGNOSE ON 9/30/16. IT WAS A FUEL PRESSURE SENSOR ON THE FUEL RAIL AND REPLACED IT. DIDN'T CLEAR CODE. TOOK IT BACK ON 11/10/16 TO GET RE-DIAGNOSED. FOUND THAT IT WAS A PURGE VALVE THAT THEY REPLACED FOR FREE. 11/11/16 AT 5:30PM I ARRIVE HOME FROM WORK. 1 HR LATER MY WIFE WAS GOING SOMEWHERE AND IT STALLED OUT. THANK GOD IT HAPPENED IN OUR APARTMENT COMPLEX. THIS ISSUES IS DAGEROUS WHEN DRIVING ON THE THE ROAD. I'M TAKING IT BACK 11/12/2016. LETS SEE WHATS THEY TELL MY..FORD, PLEASE HELP US WITH THIS ISSUE. THIS IS THE ONLY CAR I HAVE...

CAR LOST POWER AND STARTED REVVING GOING UP A HILL. WOULDN'T ACCELERATE. NEXT DAY IT WOULDN'T START. IT'S STILL AT THE SHOP AND THEY HAVE NO IDEA WHAT'S WRONG

I RECEIVED A MESSAGE IN MY DASH THAT THE POWER STEERING ASSIST HAD FAIL. I HAD NO POWER STEERING. THE CAR WAS HARD FOR TO CONTROL. I WAS ON A PRIVATE STREET IN MY NEIGHBORHOOD WHEN THIS HAPPENED. I WAS LUCKY. I CHECK FOR A RECALL FOR THIS ISSUE AND DIDN'T FIND ANY. THIS WAS A VERY DANGEROUS SITUATION FOR ME TO BE IN. I FEEL FORD HAS SOLD ME A DEATH TRAP.

LATCH ON DRIVER'S SIDE DOOR THAT HAD BEEN REPLACED UNDER RECALL (FORD RECALL 15S16, NHTSA CAMPAIGN # 15V250000) FAILED AND CAUSED DOOR TO OPEN UNEXPECTEDLY WHILE DRIVING. I HAD TO PHYSICALLY HOLD THE DOOR TO KEEP IT SHUT IN ORDER TO GET THE CAR HOME AND THEN TO THE DEALERSHIP. I PROBABLY SHOULD HAVE HAD IT TOWED INSTEAD OF DRIVING IT. FORD FAILED TO REPLACE PART UNDER WARRANTY BECAUSE OF NUMBER OF MILES THAT HAD BEEN DRIVEN SINCE THE LATCH WAS REPLACED UNDER THE RECALL. FORD PART # USED TO REPLACE LATCH WAS FE8Z 5421813 C. *TR

WHILE OPERATING MY VEHICLE THROUGH A PUDDLE OF WATER, POWER STEERING WOULD SHUT DOWN. THERE WAS NO WARNING OF THE POWER STEERING FAILURE AS IT ABRUPTLY SHUT DOWN MAKING IT DIFFICULT TO CONTROL VEHICLE, ESPECIALLY WHEN TURNING. UPON RESTARTING VEHICLE, POWER STEERING WOULD FUNCTION PROPERLY UNTIL VEHICLE PASSED THROUGH ANOTHER PUDDLE OF WATER. CYCLED THROUGH THIS ISSUE SEVERAL TIMES UNTIL VEHICLE WOULD NOT RECOVER FROM POWER STEERING FAULT. NOW FORD DEALERSHIP IS REQUIRING THAT I REPLACE STEERING RACK TO REMEDY THE PROBLEM. VEHICLE HAS BEEN SERVICED IN FEBRUARY OF 2016 DUE TO RECALL REGARDING STEERING COMPONENT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS UNABLE TO LOCK PROPERLY, WHICH CAUSED THE DOOR TO OPEN WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

REAR PASSENGER DOOR LATCH IS NOT WORKING. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE "DOOR IS AJAR" ALERT CAME ON. THERE WAS A CHILD IN THE BACK SEAT AT THE TIME.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. WHEN THE AIR BAG UNDERNEATH THE DASHBOARD DEPLOYED, IT CAUSED THE CONTACT'S FOOT TO PRESS DOWN ON THE ACCELERATOR PEDAL, FURTHER INJURING THE CONTACT. THE AIR BAGS LOCATED IN THE STEERING WHEEL HAD A DELAYED RESPONSE, WHICH ALSO CAUSED FURTHER INJURY. THE CONTACT RECEIVED INJURIES TO THE RIGHT ANKLE, RIGHT FOOT, AS WELL AS A FRACTURED RIB AND RIGHT HAND. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE ENGINE OVERHEATED, SHUT OFF, AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

8/15/15 VEHICLE WENT IN FOR REPLACEMENT/PAINTING OF TWO NEW FRONT DOORS DUE TO RUST AT INSIDE EDGES. TODAY 10/16/16, NOTICED PAINT BUBBLING AT THE EDGE OF THE HOOD IN THE SAME MANNER. BOTH AT AN AREA WHERE THE METAL IS "CRIMPED" AT EDGE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

PASSENGER SIDE DOOR LATCH WOULD NOT LATCH ALLOWING DOOR TO BE SECURELY SHUT. DOOR HAD TO BE TIED SHUT UNTIL REPAIRS COULD BE MADE. DEALER SAID IT WAS KNOWN DEFECT BUT CHARGED FOR REPAIR.

THE PASSENGER DOOR LATCH STOPPED WORKING AND I HAD TO USE ROPE TO KEEP THE DOOR SHUT. THE SERVICE DEPARTMENT CONFIRMED THAT THE LATCH WAS INTERNALLY FAULTY AND WAS REPLACED AT MY EXPENSE.