2013 Ford Fusion complaints

TAKATA RECALL - AUGUST 2017 MY CAR EXPERIENCED THE FOLLOWING: COOLANT LOSS WELL BELOW THE MINIMUM LEVEL IN THE COOLANT BOTTLE AT THE TIME OF A COLD START OF THE VEHICLE. WHEN A COLD ENGINE IS STARTED WITH INSUFFICIENT COOLANT AND THE VEHICLE IS DRIVEN, THE CYLINDER HEAD UNDERGOES RAPID HEATING. MY VEHICLE WAS IN MOTION ON A CITY STREET. THE DASHBOARD BEGAN TO DING AND FLASH DUE TO OVERHEATING. I HAD THE RECALLS ON MY FORD COMPLETED AT TYLER FORD IN TYLER, TX; HOWEVER, THERE IS NOT A FIX FOR THE OVERHEATING RECALL. THEREFORE, TYLER FORD "BANDAIDED" THE PROBLEM UNTIL A REMEDY IS ISSUED BY FORD.

BAD MANAGEMENT VALVE PART #DG9Z90279D NEEDS TO BE REPLACED. TOLD IT WAS ON BACK ORDER FOR THE NEXT 2-3 MONTHS. OVER 750 PENDING ORDERS. THIS IS A KNOWN PROBLEM WITH SOME VEHICLES BEING RECALLED FOR REPAIR. THIS VEHICLE ISN'T ON THE RECALL LIST BUT IN MY OPINION SHOULD BE BECAUSE OF THE SAFETY CONCERNS THIS HAS THE POTENTIAL FOR. THIS FAULTY VALVE IS CAUSE PRESSURE TO BUILD UP IN THE FUEL TANK THAT COULD POSSIBLE CAUSE AN EXPLOSION OR FIRE. WAITING 2-3 MONTHS IS NOT ACCEPTABLE. ALSO, NO WARNING TO MYSELF WAS PROVIDED FROM THE 2 DEALERSHIPS THAT DIAGNOSED MY VEHICLE AND THAT I TALKED TO TO GET THIS PART. I ONLY FOUND OUT BY DOING EXTENSIVE RESEARCH. PROBLEM STILL ISN'T FIXED, WAITING ON PARTS.

ENGINE STALLS WHILE DRIVING WITH NO WARNING MAY INCREASE THE RISK OF A CRASH. AFTER IT STALLS YOU CAN PUT IT IN PARK, APPLY BREAK AND IT WILL RESTART. THIS IS NOT A GOOD THING TO HAPPEN ON A HIGHWAY. NO FAULT CODE OR SERVICE LIGHTS. IT ALWAYS DOES THIS AFTER IT HAS SET FOR ABOUT AN HOUR AFTER RUNNING AND THEN WILL STALL ABOUT THE TIME YOU GET ON THE ROAD. ( 200 FEET )

I TOOK A TURN OUT OF A PARKING LOT AND LOST MY ELECTRIC STEERING COMPLETELY. THE DEALERSHIP CALLED IT AN "INTERNAL FAILURE". THEY SAID THE STEERING GEAR (OR STEERING RACK) CAME APART INTERNALLY. THEY SAID THERE IS NO RECALL FOR THIS ISSUE AND IT WILL COST ME $2,200. IT WAS VERY SCARY AS I COULD BARELY TURN THE WHEEL. THANK GOODNESS I WAS STILL IN A PARKING LOT, AND MANAGED TO TURN INTO A SPOT AWAY FROM MOVING VEHICLES.

CHECK ENGINE LIGHT CAME ON. USED CODE CHECKER TO INVESTIGATE AND CAME UP WITH CODE P144C. ENDED UP HAVING TO DO WITH THE CANISTER PURGE VALVE AND IT HAD TO BE REPLACED. COST - $326.04 REPAIRS COMPLETED AT WRAY FORD, 2851 BENTON ROAD, BOSSIER CITY, LA 318-686-7300, INVOICE NUMBER FOCS245906 ON 21 DEC 2016 SECOND ITEM: PROBLEM WITH START/STOP BUTTON. THE WRENCH ON THE DASH WOULD LIGHT UP. ONLY THING I COULD FIND OUT WAS LOOK IN THE MANUAL, WHICH SHOWED AND TOLD ME NOTHING. CAR WOULD JUST ARBITRARILY SHUT DOWN WHILE DRIVING !!! ONCE THE VEHICLE WAS STOPPED, I HAD TO USE A KNIFE TO PULL THE START/STOP BUTTON OUT AND THEN IT WOULD GENERALLY RESTART AND THE WRENCH ON THE DASH WOULD GO OFF. TOOK TO DEALERSHIP AND STATED THE IGNITION BUTTON WAS FAULTY. ORIGINALLY TAKEN TO DEALERSHIP ON 11-1-2017 AND THEY DID NOT HAVE A REPLACEMENT PART, STATED THEY WERE ON BACK ORDER AND HAD NO IDEA WHEN A NEW ONE WOULD BE AVAILABLE, IN THE MEANTIME, FORD EXPECTED ME TO DRIVE A VEHICLE THAT COULD POTENTIALLY SHUT DOWN AT ANYTIME, WHILE TURNING IN FROM OF ANOTHER VEHICLE AT AN INTERSECTION WOULD HAVE BEEN A DEADLY EVENT !! I FILED A COMPLAINT WITH FORD MOTOR COMPANY, FORD CASE NUMBER CAS13448074 BUT NEVER HEARD ANYTHING FROM FORD. I FOLLOWED UP WITH THE DEALERSHIP WEEKLY ON STATUS OF PART. IT FINALLY CAME IN AROUND DECEMBER 14TH AND I SCHEDULED AN APPOINTMENT TO HAVE IT REPLACED ON DECEMBER 18TH. COST - $361.66 I WANT AN INVESTIGATION AS TO WHETHER THESE ARE RECURRING ISSUES AND A RECALL SHOULD BE MAD

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE OVERHEAT WARNING INDICATOR ILLUMINATED AND NOTICED SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER (PENNYRILE FORD, 5505 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) WAS CONTACTED AND STATED THAT THEY REPAIRED THE OVERHEATING FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS

THERE IS CURRENTLY A CONSUMER SATISFACTION PROGRAM (13N03) IN WHICH FORD HAS EXTENDED THE WARRANTY ON THE ELECTRONIC THROTTLE BODY ON CERTAIN VEHICLES. I HAVE BEEN EXPERIENCING ISSUES WITH MY ELECTRONIC THROTTLE BODY AND DISCOVERED THAT MY VEHICLE IS NOT COVERED UNDER THE SATISFACTION PROGRAM. I WAS TOLD BY THE MANAGER AT MY LOCAL FORD MECHANIC DEALERSHIP THAT THE ETB WERE ALL MADE WITH THE SAME PARTS AND HE DID NOT UNDERSTAND WHY MY VEHICLE IS NOT INCLUDED UNDER THE SATISFACTION PROGRAM/EXTENDED WARRANT. THERE HAVE BEEN MULTIPLE OCCASIONS WHEN I AM PULLING OUT ONTO A CITY STREET AFTER HAVING JUST STARTED MY VEHICLE LEAVING A PARKING LOT AND MY CAR HAS STALLED/DIED RESULTING IN NEAR FATAL ACCIDENTS SINCE MY VEHICLE WAS IMOBILE. THE OTHER DAY I WAS ALMOST T-BONED AND THANKFULLY THE ONCOMING VEHICLE WAS ABLE TO MANEUVER AROUND MY STALLED VEHICLE. I HAVE CONTACTED FORD TO FILE A COMPLAINT AND THEY HAVE STATED THERE IS NOTHING THEY CAN DO FOR ME.

PASSENGER HEADLIGHT GOING OUT CONSTANTLY. NEED TO TAKE BUMPER OFF TO REPLACE THE HEADLIGHTS, NOT A CHEAP OR EASY FIX. I HAVE COME OUT OF POCKET TO REPLACE THE SET ALREADY COSTING ME $136.50, 1 MONTH LATER SAME HEADLIGHT HAS GONE OUT. FORD IS QUOTING ME OVER $200.00 FOR PARTS AND LABOR AND $99 JUST TO LOOK AT IT. MY VEHICLE WAS MANUFACTURED IN SEP. 23 2013. MY HEADLIGHTS SHOULD HAVE HAD A 6 YEAR WARRANTY AND MY NEW SET HAS A 7 YEAR WARRANTY. VERY DISAPPOINTED THAT YOU HAVE TO GO THROUGH ALL THAT WORK JUST TO SWITCH OUT A LIGHT BULB WHEN ITS OBVIOUSLY A MANUFACTURING ISSUE WITH THIS VEHICLE.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE OVER 70 MPH. IN ADDITION, THERE WAS WHITE AND GRAY SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND OBSERVED FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT CALLED BOGGUS FORD AT 956-686-7411 TO SPEAK WITH A MANAGER AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THREE OPEN RECALLS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS UNKNOWN.

AFTER DRIVING TO THE GROCERY STORE I NOTICED THE STEERING WHEEL WAS LOOSE. WITHOUT TURNING IT, THERE IS ABOUT 1/8 INCH OF PLAY NOW BETWEEN THE TOP AND BOTTOM OF THE WHEEL WHEN PRESSING DOWN ON IT. ITS NOW A LITTLE FLOPPY/WOBBLY WHEN DRIVING.

2013 FORD FUSION. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER DOOR LATCH FAILURE. *LD THE CONSUMER STATED AFTER HAVING THE VEHICLE REPAIRED UNDER THE RECALL. THE FAILURE RECURRED 14 MONTHS LATER. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY FOR HALF OF THE REPAIR. *JS

REAR BRAKES NEED REPLACEMENT AT ONLY 22,500 MILES. ALTHOUGH HAVING BEEN THE SUBJECT OF AN OWNER COMPLAINT DURING THE WARRANTY PERIOD, THE DEALER REFUSES TO TAKE ANY POSITIVE ACTION AND STATES THEY ARE A CONSUMABLE ITEM.

TAKATA RECALL WAS IN VEHICUALR ACCIDENT AND AIR BAGS DID NOT DEPLOY

"POWER STEERING ASSIST FAULT" WHICH DOES NOT ALLOW THE CAR TO TURN ON. THE ERROR MESSAGE ABOVE IS LISTED AS THE REASON WHY THE CAR WILL NOT START.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING 5 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT EXITED BEFORE THE ENTIRE VEHICLE CAUGHT FIRE. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED; HOWEVER, THERE WAS A POLICE OFFICER PRESENT ON THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. STAMFORD FORD IN STAMFORD, CONNECTICUT WAS MADE AWARE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FIRE AND PROVIDED THE CONTACT WITH CASE NUMBER: 140-11789. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. * (RECALL RELATED INCIDENT) TS

THE ENGINE ISSUE:VEHICLE INTERMITTENTLY STALLS WHILE BACKING, AND DRIVING. THE ELECTRICAL THROTTLE BODY WAS SUBJECT TO A FORD ' CUSTOMER SATISFACTION PROGRAM 13N03', THAT PROGRAM HAS NOW EXPIRED, AND ANY VEHICLES WITH THE NOW MALFUNCTIONING THROTTLE BODY WILL RECEIVE NO WARRANTY, OR COMPENSATION FOR REPAIR COSTS. WHEN THE VEHICLE STALLS WHILE DRIVING, ESPECIALLY AT HIGHWAY SPEEDS, THIS PRESENTS AN EXTREMELY DANGEROUS SITUATION. THE STEERING ISSUE: TWO RECALLS WERE ISSUED FROM FORD REGARDING THIS ISSUE. FORD 13S06, NHTSA 13V232000 FORD 15S14, NHTSA 15V250000 OUR VEHICLE WA NOT SUBJECT TO THE FIRST RECALL, BUT WAS SUBJECT TO THE SECOND. THE RECALL WORK WAS PERFORMED BY THE ORIGINAL OWNER ON MAY 15, 2015, THE VEHICLE HAD APPROXIMATELY 30,000 MILES AT THAT TIME. THE DEALER INSPECTED THE STEERING GEAR MOTOR FOR MOUNTING BOLT CORROSION. THE BOLTS WERE APPARENTLY FOUND TO ALL BE INTACT, AND A SIMPLE 'ANTI RUST WAX' WAS APPLIED TO THE BOLTS. PER FORDS DIRECTIVE, IF ANY OF THE MOUNTING BOLTS WERE MISSING/BROKEN, A COMPLETELY NEW STEERING GEAR ASSEMBLY WAS TO BE INSTALLED. WE PURCHASED THE CAR IN THE SUMMER OF 2017, WITH 55,500 MILES ON IT. AT JUST OVER 60,000 MILES, THE POWER STEERING FAILED WHILE DRIVING. THIS IS MY 16 YEAR OLD DAUGHTERS CAR, AND ALL THESE MECHANICAL ISSUES HAVE OCCURRED WHEN SHE IS BEHIND THE WHEEL. THE INTERMITTENT STALLING, AND MOST RECENTLY THE COMPLETE LOSS OF POWER STEERING THANKFULLY DID NOT RESULT IN ACCIDENT OR INJURY. FORTUNATELY SHE WAS DRIVING IN A 30 MPH

WAS DRIVING HOME WHEN A FELLOW DRIVER NOTICED I HAD FLAMES COMING FROM UNDER MY ENGINE. I PULLED OVER AND DIDN'T SEE ANY FLAMES SO I LIFTED THE HOOD AND THERE WAS A SMALL FIRE COMING FROM THE ENGINE. THE FIRE WENT OUT ON ITSELF BUT I WAS STUCK ON THE INTERSTATE AND DIDN'T FEEL SAFE SO I MOVED VEHICLE TO SAFE SPOT. A FRIEND OF MINE SAID THAT IT WAS WEIRD FOR A CAR TO CATCH ON FIRE LIKE THAT SO HE SAID CHECK RECALL FOR VEHICLE. I CHECKED AND THE RECALL STATED THAT A FIRE COULD OCCUR IF THESE SPECIFIC THINGS OCCURRED. CAR WAS TOWED TO FORD DEALERSHIP AND VERIFIED OF RECALL. WAITING ON DIAGNOSIS NOW.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE VEHICLE STALLED. THE CONTACT PARKED THE VEHICLE AND NOTICED ANTI-FREEZE AND OIL HAD LEAKED ONTO THE GROUND. THE CONTACT'S DAUGHTER INFORMED HER OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO NORTH GATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251) AND THEN TOWED TO WOODY SANDER FORD (235 W MITCHELL AVE, CINCINNATI, OH 45232, (513) 541-5586) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING, THE CONTACT HEARD THE RADIATOR BOILING AND A POPPING SOUND. THE CONTACT STATED THAT THE RADIATOR OVERHEATED AND THE VEHICLE STALLED. AS A RESULT, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS INFORMED THAT THE STEERING WAS DESIGNED TO SHUT DOWN TO PREVENT ENGINE FAILURE. THE COOLANT SYSTEM AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS THEN TAKEN BACK TO WOODY SANDER FORD WHERE THE DEALER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

MY 2013 FORD FUSION TITANIUMTRANSMISSION WENT OUT AT 80K. I WAS INFORMED BY THE DEALER THAT, "UPON TEARDOWN FOUND TRANSMISSION CASE CRACKED AND METAL IN TRANSMISSION." HERE IS THE LETTER DESCRIBING THE SITUATION THAT I SENT TO THE FORD DEALER AFTER MANY CALLS WITH FORD MANUFACTURE: I WOULD REALLY APPRECIATE YOUR ASSISTANCE IN DEALING WITH MY TRANSMISSION REPAIR, STEERING TEMPORARY LOCKING, AND CHECK ENGINE LIGHT ISSUES WITH MY 2013 FORD FUSION. ON DECEMBER 24, 2017, I STARTED MY CAR AFTER TAKING MY OLDEST SON TO GET HIS HAIRCUT, WHEN MY FORD FUSION STARTED TO JERK, LOSE POWER, AND STEERING LOCKED WHEN WE ATTEMPTED TO DRIVE AWAY FROM THE PARKING LOT. I WAS REALLY DISAPPOINTED THAT MY CAR, AT SUCH A YOUNG AGE, STARTED TO ACT UP, BUT SOMEWHAT GRATEFUL IT HAPPENED PRIOR TO LEAVING TOWN ON DECEMBER 26TH. MY CAR HAS BEEN AT THE DEALERSHIP SINCE DECEMBER 26TH, AND I WAS FINALLY INFORMED OF THE HEFTY COST OF THE REPAIRS THIS WEEK (25 DAYS LATER), FOR A NEW TRANSMISSION. AS YOU MAY UNDERSTAND, THIS IS VERY DISCOURAGING BECAUSE I ONLY NEED NINE MORE PAYMENTS TO PAY OFF THE CAR AND DON'T UNDERSTAND WHY THE TRANSMISSION SUDDENLY GIVES OUT AND THE STEERING TEMPORARILY LOCKS BEFORE PAYING OFF THE CAR. I'M PERPLEXED BY THE DENIAL FROM THE FORD MANUFACTURE COMPANY TO ASSIST IN THIS MATTER SINCE THIS IS A TRANSMISSION PRODUCT ISSUE. PLEASE EXPLAIN, BECAUSE I HAVE SEVERAL CONCERNS: IS THIS THE TYPICAL SHELF LIFE OF A 2013 FORD FUSION TRANSMISSION? IF NOT, THEN IT WOULD APPEAR TO BE A MANUFACTU

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT SEAT PASSENGER NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT SECURE. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE DOOR WOULD NOT REMAIN SHUT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HIXSON FORD, 2506 S. MACARTHUR DR, ALEXANDRIA, LA) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. ALL FOUR DOOR LATCHES WERE REPLACED PER NHTSA CAMPAIGN NUMBER: 17V210000(LATCHES/LOCKS/LINKAGES). THE CONTACT RECENTLY DISCOVERED THAT THE FRONT DRIVER'S DOOR EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL AND AFTER THE REMEDY REPAIR HAD BEEN PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.

SUNROOF SHATTERED WHILE PARKED IN GARAGE:

STARED VEHICLE UP, PARKED AT AN IDLE EPAS (ELECTRIC POWER STEERING) FAILED SENDING A MESSAGE ACROSS THE INSTRUMENT CLUSTER AND MAKING IT DIFFICULT TO DRIVE AS THE STEERING WAS INCREDIBLY DIFFICULT TO TURN. SET CODE C200B FOR STEERING SHAFT TORQUE SENSOR WHICH IS THE SAME FAULT THAT THE PREVIOUS FUSION MODEL HAD A RECALL FOR. REPLACED ENTIRE STEERING RACK DUE TO MALFUNCTIONING SENSOR.

TL* THE CONTACT OWNS A 2013 FORD FUSION. DURING WEATHER CHANGES, THE ELECTRONIC VENT FUNCTION FAILED TO WORK EACH YEAR. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC REPLACED THE PIG WIRING, RESISTOR, AND BLOWER MOTOR FOUR TIMES, BUT THE FAILURE CONTINUED. THE WINDSHIELD FAILED TO DEFROST, THE VENT CONTROLS FAILED TO FUNCTION FOR THE HEAT, AND THE CONTACT HAD A LOSS OF VISIBILITY AND ELECTRONIC FUNCTION TO WARM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT *TR

THIS 2013 FORD FUSION HAS BEGUN RANDOMLY SPUTTERING AND THEN STALLING WHEN ACCELERATING (THE VEHICLE HAS 95,000 MILES ON IT). YOU CAN PUT IT IN PARK AND RESTART IT JUST FINE, BUT THEN MAY DO IT AGAIN IN 30 SECOND OR NEVER AGAIN THE REST OF THE TRIP. IT DOES NOT APPEAR TO BE AN ISSUE IF THE CAR IS COLD OR HAS BEEN SITTING A LONG TIME. IT TENDS TO APPEAR ONCE YOU STOP FOR 10-20 MINUTES AND GET BACK IN THE VEHICLE - BUT EVEN THEN, CAN BE HIT AND MISS. LATELY IN THIS SCENARIO IT'S BEEN STALLING 2 TO 3 TIMES BEFORE RUNNING FINE. AFTER DOING SOME RESEARCH, THIS APPEARS TO BE A RECOGNIZED FORD ISSUE WITH THE THROTTLE BODY. WHILE FORD APPEARS TO RECOGNIZE THIS ISSUE AND HAS EXTENDED THE WARRANTY ON SOME 2013 FORD FUSIONS (UNDER CUSTOMER SATISFACTION PROGRAM 13N03), I CALLED MY LOCAL DEALER AND THEY INDICATED THAT MY VEHICLE WAS NOT INCLUDED IN THAT PROGRAM. THE COST OF THE REPAIR WAS QUOTED AT $875 PLUS TAX OF WHICH ONLY $120 WAS LABOR - THIS MAKES THE PART $755. I CAN'T BELIEVE THAT FORD IS NOT ADDRESSING THIS ACROSS THE ENTIRE LINE. I HAVE ALREADY BEEN IN MULTIPLE PLACES WHERE I HAVE HAD TRAFFIC COMING AT ME OR BEHIND ME WHEN THE VEHICLE FAILS. IN FACT, THE OTHER DAY IT DIED PULLING OUT OF A STORE IN FRONT OF TWO ONCOMING LANES OF TRAFFIC - FORTUNATELY BOTH VEHICLES COMING DIRECTLY AT MY DRIVERS SIDE WERE ABLE TO GET THEIR VEHICLES STOPPED BEFORE T-BONING ME. PLEASE REQUIRE FORD TO EXPAND ITS PROGRAM.

2013 FORD FUSION LATCHES/LOCKS/LINKAGES:DOORS:LATCH NHTSA CAMPAIGN #15V246000. MY FRONT RIGHT DOOR FAILED TO CLOSE ON 09/27/2017 AND MY RIGHT REAR DOOR FAILED ON 12/21/2017. BOTH TIMES THE CAR WAS STOPPED, IN A PARKING LOT AND FAILED, ONE WHEN EXITING THE CAR AND THE OTHER WHEN ENTERING. I HAD TO USE A BUNGEE CORD THROUGH THE REAR WIDOW WHEN THE FRONT DOOR FAILED AND USE THE CHILD RESTRAINT HOOKS WHEN THE REAR DOOR FAILED. EACH TIME I WAS APPROXIMATELY 100 MILES FROM THE DEALERSHIP IN MY HOME AREA. EACH TIME IT TOOK 3 TO 4 DAYS TO BE REPAIRED. THE DEALER (ERNEST MCCARTY) CHARGED FOR BOTH REPAIRS AS MY VIN WAS NOT INCLUDED IN THE RECALL NOTICE REFERENCED ABOVE. ADDITIONALLY, FORD WAS OF NO HELP, DID NOT RESPOND TO MY INQUIRIES AND THEIR DECISIONS AS THEY SAID THEY WOULD. THEY ALSO APPEARED UNCONCERNED FOR MY PROBLEMS.

I BOUGHT MY CAR AUGUST 6TH,2016 WITH ROUGHLY 40000 MILES FROM AUTO NATION FORD DEALER . NEVER HAD ANY PROBLEMS UNTIL SEPTEMBER 2017 . I WAS DRIVING DOWN THE ROAD AND MY CAR GAVE ME A MESSAGE THAT MY ENGINE WAS RUNNING HOT AND TO STOP IMMEDIATELY. I DID AND OPENED THE HOOD AND REALIZED THERE WAS A COOLANT LEAK AND IT WAS SMOKING . I HAD IT TOWED TO THE DEALER TO FIX AND THEY HAD TO REPLACE THE HEATER HOSE AND SAID THEY RAN TEST TO MAKE SURE THEIR WAS NO MORE LEAKS AND EVERYTHING LOOKED GOOD. I HAD TO PAY OUT OF POCKET BECAUSE THEY SAID MY MANUFACTURE NOR EXTENDED WOULD COVER IT. I DIDN'T HAVE ANY MORE PROBLEMS AGAIN UNTIL DECEMBER 29TH 2017 (APPROXIMATELY 2 1/2 MONTHS LATER). I WAS RIDING DOWN THE ROAD AGAIN AND MY CAR GAVE ME THE SAME MESSAGE AND I IMMEDIATELY PULLED OVER AGAIN BUT THIS TIME IT WAS ON FIRE. I CALLED MY INSURANCE COMPANY IMMEDIATELY AND THE FIRE DEPARTMENT HAD TO PUT OUT MY CAR. I BARELY HAD TIME TO PULL OVER FROM THE TIME MY CAR ALERTED ME TO WHEN IT CAUGHT FIRE. THE NEXT BUSINESS DAY WHEN I SPOKE TO MY ADJUSTER SHE TOLD ME ABOUT THE RECALL FOR THE ENGINE FIRES DUE TO COOLANT LEAKS ON MY CAR THAT WAS ISSUED IN MAR 2017 . I WAS NEVER NOTIFIED OR TOLD AND I WAS EVEN AT THE DEALERSHIP WITH THE PREVIOUS INCIDENT JUST A FEW MONTHS PRIOR. I CHECKED MY COOLANT REGULAR AND ALL MY OTHER FLUIDS. IT NEVER GAVE ME ANY MESSAGES EITHER TIME UNTIL I HAD TO PULL OVER IMMEDIATELY AND THE 2ND TIME IT WAS ON FIRE ALREADY BEFORE THE CAR EVEN NOTIFIED ME. NOW MY INSURANCE SAYS TH

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE CONTACT'S BROTHER-IN-LAW DROVE THE VEHICLE TO THE DEALER (DEACON JONES FORD-LINCOLN, 3301 MCLAIN ST, GOLDSBORO, NC 27534) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY, THE FOUR BOLTS AND NUTS FROM THE STEERING, AND THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 46,223.

CAR CAUGHT ON FIRE ON THE WAY TO WORK ONE MORNING DUE TO OIL LEAK NEAR EXHAUST MANIFOLD. LOOKED TO FIND WHERE OIL LEAK WAS COMING FROM, OIL LEAK IS COMING FROM A CRACK IN THE CYLINDER HEAD RIGHT ABOVE EXHAUST MANIFOLD.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AND WHEN MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A LOUD CLICKING NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CV BOOTS AND AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO SANTOS FORD (617 W PACHECO BLVD, LOS BANOS, CA 93635), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 205,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN KEYS ARE LEFT IN CAR IT DRAINS THE BATTERY. CAR WAS PARKED IN GARAGE.12

WE HAVE BEEN HAVING STEERING PROMBLEMS SINCE OCTOBER OF 2017 HAD THE CAR REPORTED ON OCT 10 TH OF 2017 TO SOUHTERN AUTO WORLD OF MYRTLE BEACH SOUTH CAROLINA THEY ATTEMPTED TO FIX THIS PROMBLEM THEY KEPT THE CAR FOR A FEW DAYS AND THIS PROMBLEM OCCURED AGAIN WE THEN CALLED TO MY INSURANCE COMPANY TO HAVE THE CAR TOWED IT THEN HAD THE SAME PROMBLEM IT WAS NOT STEERABLE IT WAS TOWED AROUND A WK LATER AFTER THE 10TH BACK TO SOUTHERN AUTO WORLD THEY KEPT THE CAR FOR ABOUT A WK THEY WERE HAVING A TIME TRYING TO GET THE PART ORDERED WELL AROUND THE END OF NOVEMBER IT WENT OUT AGAIN WE TOOK THE CAR BACK THE FIRST WEEK OF DEC TODAY IS DEC 24TH CHRISTMAS EVE WE JUST GOT THE CAR BACK ON DEC 23RD THE POWER STEERING WENT OUT EACH TIME WHILE DRIVING ON MAJOR HWYS I WILL BE FILING SUIT ITS VERY DANGEROUS TO TRY TO TURN A CAR WITH BEING ABLE TO STEER TO GET OUT OF HARMS WAY WITH TWO SMALL CHILDREN AND MY SPOUSE AND I I AM NOT FOR RECALLS ON CAR THAT ENDANGER PEOPLE NOW WE ARE OUT OF A VECHICLE FOR THE HOLIDAYS ....

I LOWERED THE REAR 60% SEAT AND THE SEAT BELT HAS LOCK AND WON'T RELEASE TO BE ABLE TO RAISE SEAT BACK INTO PLACE. THE SEAT BELT IS NOT LATCHED, BUT BELT IS SO TIGHT THAT THE SEAT ONLY RAISES A COUPLE INCHES

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAIRD NOLLER FORD OF TOPEKA IN TOPEKA, KANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TOWED TO SHEEHY FORD LINCOLN (901 N3 FREDERICK AVENUE, GAITHERSBURG, MD 20879) WHERE IT WAS DIAGNOSED THAT THE ENGINE HOSE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER REFUSED TO REPAIR THE FAILURE DUE TO THE WATER PUMP FAILING. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

MY 2013 FORD FUSION HAS A PROBLEM EVERY TIME I REFUEL IT. 1) IT DOES NOT TURN ON WHEN I FINISHED PUMPING GAS, I HAVE TO KEEP TRYING TO TURN IT ON AND OR STEP ON GAS PEDDLE FOR IT TO TURN ON, ALSO I HAVE TO HAVE MY AC OFF CAUSE I GET THIS HORRIBLE SMELL AND AT ONE POINT SAW FUMES COMING OUT FROM MY AIR VENTS WHICH I THEN SUDDENLY TURN OFF THE AC BUT MY VEHICLE HAD ALSO TURNED OFF BY IT SELF. 2) IT HAS TURNED OFF TWICE WHILE I DRIVE OFF FROM THE GAS STATION, ON THE SAFE SIDE IT TURNED OFF BEFORE I EVEN MADE IT TO THE STREET/ROAD. I THEN HAD A RECALL ON IT AND TOOK IT FOR SERVICE FOR SOMETHING INVOLVING THE DOOR HANDLES AT THAT TIME I REPORTED MY PROBLEM TO A FORD MECHANIC/PERSONNEL AND THE GENTLE MEN ADVISED ME HE WILL NOT BE REPLACING THE PROBLEM SINCE IT WAS NOT ON THE RECALL AND IT WOULD HAVE TO BE PAYED FROM MY POCKET, WHICH I DONT HAVE THE BUDGET FOR IT, AND 3) WHILE I WAS DRIVING HOME FROM WORK ABOUT A 15 MILE DRIVE FROM NEIGHBORING CITY, MY VEHICLE HAD LOST POWER AND STARTED SLOWING DOWN AT WHICH POINT I REALIZED IT HAD TURNED OFF ON THE HIGHWAY AT SPEED OF 50-60MPHS WHILE MY SHIFT WAS IN DRIVE AND MY KEY WAS TURNED IN THE ON POSITION. THIS WAS AT NIGHT TIME SINCE I WORK THE AFTERNOON I THEN SLOWED DOWN TO THE SHOULDER OF THE HIGHWAY AND TURNED IT BACK ON WITH OUT A PROBLEM, THE FOLLOWING DAY IT DID NOT DO THE SAME THING AND AS OF 12/19/2017, I HAVE SEEN REPORT OF THE FORD EXPLORER WITH SIMILARITIES OF THE SMELL BUT DID NOT FIND OF THE FORD FUSION WHICH I WOULD LIKE TO R

THE CAR WON'T START! I WAS TOLD BY FORD TO REPLACE THE KEYFOB BATTERY. SO I DID. I REPLACED THE CAR BATTERY AND THE KEYFOB BATTERY AND THIS CAR WILL NOT START.

THE MOTOR OVERHEATED JUST AS IN THE DESCRIPTION OF RECALL 17S09. FESLERS AUTOMOTIVE IN FAIRFIELD, IA TRIED TO BLAME IT ON SOMETHING ELSE EVEN AFTER THEY LOOKED AT IT AND SAID IT OVERHEATED AND CRACKED A CYLINDER HEAD. I BELIEVE THEY HAVE BEEN NEGLIGENT TOWARDS THE ACTUAL ISSUE AND THAT ISSUE WAS THE RECALL. THERE WAS A COOLANT LEAK INTO ONE OF THE CYLINDER HEADS THAT FROZE A SPARK PLUG AND CRACKED THE CYLINDER HEAD. I ENDED UP HAVING TO BUY A NEW MOTOR BECAUSE THERE WAS NO FIX FOR THE RECALL.

I WAS ON MY WAY TO WORK. I WAS ON HWY 109 GOING 45 MPH. I WAS ABOUT FOUR MILES FROM MY WORK AND SUDDENLY MY POWER STEERING WAS NOT WORKING THE WHEEL WAS VERY HARD TO MOVE. I COULD BARELY GET IT TO MY JOB. I MADE IT THERE AND TURNED OFF MY CAR. I STARTED IT BACK UP TO SEE IF THAT WOULD FIX THE PROBLEM THE A WARNING LIGHT POPPED UP THAT SAID POWER STEERING ASSIST FAULT. I STILL HAD NO POWER STEERING. I CALLED THE DEALERSHIP THEY CAME AND GOT MY CAR BECAUSE THERE WAS A RECALL ON THE EPS BOLTS. THEY CALLED ME THE NEXT DAY AND SAID THAT WASNT THE PROBLEM THAT I NEEDED MY STEERING RACK REPLACED. I DID SOME RESEARCH AND MY CAR HAD NO SYMPTOMS OF THE STEERING RACK BEING BAD. THE WHEEL DIDNT SHAKE AND IT WASN'T HARD TO STEER OR KEEP MY CAR IN THE LANE . I CAN NOT UNDERSTAND HOW IT COULD JUST GO OUT WITH OUT WARNING. IT IS A VERY DANGEROUS PROBLEM AND I BELIEVE FORD SHOULD BE ACCOUNTABLE. WJY ISNT THOS A RECALL. IVE READ MULTIPLE COMPLAINTS FOR THE SAME ISSUE. WHAT WOULD HAVE BEEN THE SOLUTION IF I WOULD HAVE WRECKED AND BEEN INJURED OR IF MY SPECIAL NEEDA CHILD WAS IN THE CAR AND I WRECKED. SOMETHING NEEDA TO BE DONE

TODAY I VISITED MY LOCAL TIRE STORE TO HAVE MY TIRES BALANCED AND ROTATED AND I WAS NOTIFIED BY THE TECHNICIAN THAT MY LUG NUTS ARE SWELLING AND DELAMINATING WHICH COULD RESULT IN ME BEING STUCK ON THE SIDE OF THE ROAD AND NOT BEING ABLE TO REMOVE THE LUG NUTS WITH THE PROVIDED WRENCH FOR FLAT TIRES. I'M CONSIDERED ABOUT MY SAFETY WHEN AN EVENT LIKE SUCH MAY OCCUR.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NOURSE FORD (423 N BRIDGE ST, CHILLICOTHE, OH 45601, PHONE: (740) 773-7913) WHERE IT WAS DIAGNOSED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/22/18 *JB

POWER STEERING ASSISTANT LIGHT COMES ON AND POWER STEERING DOES NOT WORK. THERE IS RECALLS ON OTHER 2013 FORD FUSIONS FOR STEERING ISSUES BUT NOT ON MINE. THIS COULD HAVE CAUSED ME A SERIOUS ACCIDENT HAD I BEEN NOT JUST PULLING OUT OF MY DRIVE WAY AND ACTUALLY ON THE FREEWAY

I USUALLY DRIVE LOCAL ROADS (MAX SPEED 45). THIS MORNING, WHILE DRIVING AT 65 MPH ON INTERSTATE 84, I FELT VIBRATION IN THE STEERING WHEEL. I THOUGHT IT WAS THE NEW TIRES I HAD PURCHASED 2 WEEKS AGO. WHEN I GOT HOME, I NOTICED THAT THE STEERING WHEEL WOBBLED ON THE STEERING COLUMN. I BROUGHT MY CAR TO THE DEALER AND THE TECH TIGHTENED THE BOLT THAT ATTACHED THE STEERING WHEEL TO THE COLUMN. $95.39! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE FIRST TIME WAS APPROX. 2 YEARS AGO WHEN ONE OF THE SERVICE TECHS TIGHTENED THE SAME BOLT. (MIKE FEDORSIN) HE DIDN'T CHARGE ME THAT TIME AND THERE WAS NO BILL (STILL UNDER BUMPER TO BUMPER WARRANTY).

VEHICLE RECALL RELATED TO LOCALIZED OVERHEATING OF THE ENGINE CYLINDER. RECEIVED NOTICE OF RECALL IN APRIL OF 2017 AND THERE IS STILL NO FIX

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE IDLING AT A RED LIGHT, THE CONTACT NOTICED BLACK SMOKE COMING FROM THE VEHICLE. UPON INSPECTION OF THE ENGINE COMPARTMENT, THE CONTACT NOTICED FLAMES. THE BATTERY WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FLAMES WERE EXTINGUISHED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HOLMAN FORD LINCOLN MAPLE SHADE (571 NJ-38 MAPLE SHADE, TOWNSHIP, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HIS INSURANCE COMPANY WOULD HAVE TO CONTACT THEM IN ORDER TO BE SUBJUGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHETHER THE VEHICLE WAS STATIONARY OR DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME LOOSE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

I WAS DRIVING IN MY CAR, WHEN I BEGAN FEELING LIGHT HEADED AND THEN PASSED OUT. WHEN I AWOKE I WAS IN THE HOSPITAL WITH V-FIB. I HAD MY CAR WORKED ON 2 WEEKS PRIOR TO THE ACCIDENT FOR THE AIR CONDITIONING/CIRCULATION. THEY DID NOT CHECK MY BLOOD FOR CARBON MONOXIDE POISONING AT THE TIME. I NOW HAVE A PACE MAKER AND DEFIBRILLATOR AT 33 YEARS OLD. I AM CONCERNED WITH THE ISSUES THAT FORD IS HAVING WITH THE EXPLORERS AND DID THE SAME THING HAPPEN TO ME IN MY FORD FUSION

STEERING WHEEL ON MY 2013 FORD FUSION IS LOOSE. FEELS AS IF THE BOLTS HOLDING THE STEERING WHEEL ARE LOOSE AND THE SITUATION IS GETTING WORSE.FIRST NOTICED IS IN THE STATIONARY POSITION BUT NOW MOVES EVEN WHEN DRIVING.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE TRAVELING HIGHWAY SPEEDS, THE PASSENGER NOTICED AN ABNORMAL BURNING ODOR. THE CONTACT TURNED ON THE AIR CONDITIONER AND SMOKE EMITTED INTO THE CABIN OF THE VEHICLE. THE VEHICLE LOST POWER AND THE CONTACT WAS ABLE TO SEE FLAMES FROM THE SIDE MIRROR. THE PASSENGER WAS ABLE TO EXIT THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE DOOR JAMMED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO EXIT THE VEHICLE. UPON LEAVING THE VEHICLE, IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS), 15V246000 (LATCHES/LOCKS/LINKAGES), 16V875000 (SEAT BELTS), AND 17V209000 (ENGINE AND ENGINE COOLING). SANTA MONICA FORD LINCOLN IN SANTA MONICA, CA PERFORMED THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

RECALL #17V-209 ISSUED IN APRIL 2017 AND STILL HAVE NOT RECEIVED THE PARTS FOR THE RECALL REPAIR. CONSIDERING THAT THIS DEFECT COULD CAUSE AN ENGINE FIRE, I FIND THIS EXTREMELY TROUBLING AND IRRESPONSIBLE OF FORD MOTOR IN NOT TAKING CARE OF THIS IN A PROMPT TIME FRAME.