MY VEHICLE CHECK ENGINE LIGHT CAME ON , SCANNED IT AND THE CODE GENERATED WAS P1450 WHICH IS THE UNABLE TO BLEED UP FUEL TANK VACUUM. THIS HAS HAD A AFFECT ON MY CAR WHILE DRIVING IT HAS STALLED AT HIGH SPEEDS ON THE HIGHWAY, AND HAS STALLED AT LOWER SPEEDS AS WELL AND MAKING A TURN . IT MAKES A LOUD VACUUM NOISE AND YOU CAN HEAR THE WHINING OR WHISTLING OF THE PUMP OR HOSE NEAR THE FUEL TANK UNDER THE DRIVER DOOR AND UNDER THE HOOD . I LOOKED UP SIMILAR INFO ON THE FORD RECALL SITE AND SEEN THIS RECALL # 18S32 . SO I CALLED MY LOCAL DEALERSHIP SERVICE DEPARTMENT AND THE INFORMED ME THAT IT DON'T COVER MY FORD VEHICLE , BUT THERE'S A RECALL FOR THIS , SO I'M NOT UNDERSTANDING WHY IT DON'T APPLY TO MY VEHICLE.
2013 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
FUEL FILL INLET LIGHT ON. VEHICLE WILL NOT ACCELERATE AFTER SECOND GEAR.
GEAR SHIFT CABLE DISCONNECTED, CAUSING INABILITY TO MOVE CAR. NO POWER TO ACCELERATOR REGARDLESS OF GEAR POSITION (COULD NOT GO FORWARD OR REVERSE). VEHICLE WAS PARKED IN DRIVEWAY, AND HAD JUST COMPLETED A 30 MINUTE DRIVE.
CAR VIOLENTLY SHOOK WHEN APPLYING ACCELERATOR AT LOW SPEEDS. THE CAR WAS SHAKING SO VIOLENTLY THAT I HAD TO STOP DRIVING AND CALL FOR A TOW TRUCK. ONLY DROVE APPROX. 1/4 MILE FROM WHERE IT WAS PARKED ON A SUBURBAN ROAD. CAR NEARLY UNDRIVEABLE. SPARK PLUGS AND WIRES HAD JUST BEEN REPLACED BY MECHANIC RECOMMENDATION THE DAY BEFORE. ENGINE MISFIRING.
PREVIOUSLY HAD ENGINE REPLACED BY LOCAL FORD DEALER DUE TO RECALL OF COOLANT SYSTEM CAUSING OVERHEAT OF THE ENGINE. LESS THAN 2 YEARS FROM TIME OF REPLACEMENT THE ENGINE FAILED FOR THE EXACT SAME REASON THE ORIGINAL RECALL WORK WAS DONE. AM BEING TOLD THAT THIS REPAIR WILL NOT BE COVERED UNDER WARRANTY OF ORIGINAL WORK OR RECALL.
ABOUT A YEAR AFTER OWNING THE VEHICLE THE WINDSHIELD WIPERS STOPPED WORKING PROPERLY. IT STARTED AS AN INTERMITTENT PROBLEM AND TURNED INTO THEM NOT WORKING AT ALL. THIS HAS HAPPENED AFTER THE DEALER WARRANTY RAN OUT SO NATURALLY THEY WOULD NOT ACCEPT THE ISSUE. THEY WORK SOMEWHAT NOW AGAIN, BUT ONE WIPER IS HALFWAY UP MY WINDSHIELD AND THE OTHER KEEPS BREAKING OF ASSUMING BECUASE THEY ARE OUT OF SYNC WITH EACH OTHER. SO I HAVE ONE WIPER THAT IS ON THE DRIVER SIDE THAT SORT OF WORKS AND THIS VEHICLE I AM STILL PAYING ON, SO IT SUCKS BECAUSE I CANNOT DRIVE IT AND IT WON'T PASS INSPECTION DUE TO THIS. THERE ARE NUMEROUS OTHER ACCOUNTS ONLINE ABOUT THE SAME ISSUE AND FORD SEEMS TO IGNORE IT. I JUST WANT A RELIABLE VEHICLE THAT I'M PAYING FOR AND SO FAR THIS FORD FUSION HAS BEEN NOTHING BUT ISSUES.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT SHE NOTICED THAT THE TRUNK WAS LEAKING AND FULL OF WATER. THERE WAS A PUDDLE OF WATER IN THE TRUNK AND THERE WAS MOLD ALL OVER THE INSIDE OF THE TRUNK. THE AREA WHERE THE SPEAR TIRE WAS LOCATED WAS COVERED WITH MOLD AND RUST. THE REAR PASSENGER'S SIDE SEAT BELT WAS COVERED WITH MOLD AS WELL AS THE STEERING WHEEL, THE SEATS, THE DASHBOARD AND CARPET. THE DEALER AND MANUFACTURER WERE NOT CONTACTED NOR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
WHEN DRIVING THIS VEHICLE AND YOU GO TO MAKE A STOP WITH THE VEHICLE AT LIKE 20 MILES TO 15 MILES PER HOUR THE BRAKING SYSTEM GO TO BREAKS REALLY HARD OR JERK. MAKE IT HARD FOR YOU TO STOP. AND FEEL LIKE YOU ABOUT TO FLY THROUGH THE WINDOW. MAKING THE TRACTION CONTROL AND HILL ASSIST LIGHT INDICATE, AND THE LIGHT WILL GO BACK OUT ON THE VEHICLE AS IF NOT HAPPENED ONCE THE CAR IS IN MOTION. AT 5 TO 10 MILES PER HOUR. THIS WILL HAPPEN VERY OFTEN WHILE DRIVING.
I HAD A RECAL DONE FOR MY POWER STEERING IN 2015 BY A FORD DEALERSHIP. I WAS TOLD THE REPAIRS WERE HONORED FOR LIFE. HOWEVER, LAST FRIDAY 09/04/20 I WAS DRIVING MAKING A LEFT HAND TURN AND MY DASHBOARD ALERTED ME TO KNOW I HAD LOST POWER STEERING AND TO CONTACT MY DEALER. MY VEHICLE WAS IN MOTION AND HAD I NOT STOPPED IMMEDIATELY I COULD HAVE BEEN IN AN ACCIDENT AND POTENTIALLY LOST MY LIFE. ONCE STOPPED THE ICON FOR POWER STEERING FAILURE REMAINED. I LOST CONTROL OF MY VEHICLE AND IMMEDIATELY SLAMMED ON MY BRAKES TO AVOID GETTING T BONED IN A BUSY INTERSECTION. I HAD A FAMILY FRIEND TOW MY CAR TO MY HOME. I CALLED FORD CORPORATE THEY STATED THEY WILL NOT HONOR THE RECALL REPAIR. I ASKED FOR A SUPERVISOR TO CALL. NO SUPERVISOR HAS CALLED. I CAN NOT DRVE MY VEHICLE BECAUSE WITHOUT POWER STEERING IT IS ALL BUT IMPOSSIBLE TO SAFELY STEER AND TURN.
SHIFT LINKAGE CAME OFF
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT WHILE DEPRESSING THE ACCELERATOR PEDAL. WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE PULLED TO THE RIGHT BUT MUCH HARDER. THE CONTACT INDICATED THAT THE FAILURE WAS MORE NOTICEABLE WHILE DRIVING AT SLOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER HAGEN FORD LOCATED AT 3980 NORTH EUCLID AVE, BAY CITY MI 48706 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
THE TRANSMISSION NEEDS TO BE REPLACED AND IT ONLY HAS 76,000 MILES ON IT.
MY CAR HAS HAD AN ISSUE WITH LOSING COOLANT FOR THE PAST SEVERAL YEARS. IT HAS GONE INTO SAFE MODE WHILE DRIVING ON THE ROAD SEVERAL TIMES AND BEEN FLAT BEDDED TO THE DEALER SEVERAL TIMES. PLEASE PULL MY SERVICE RECORDS FOR MORE INFORMATION. AFTER THE DEALERSHIP HAVING NEGLECTED THE ISSUE AND SHRUGGING OFF RECALLS FOR SEVERAL YEARS, THE COOLANT ISSUE HAS CAUSES IRREPARABLE DAMAGE TO THE ENGINE.
I NOTICED THIS ISSUE A FEW DIFFERENT TIMES AND THOUGHT NOTHING MAJOR OF IT, BUT FOR WHATEVER REASON MY TRANSMISSION WOULD CONTINUE TO PROPEL THE VEHICLE FORWARD REGARDLESS OF THE VEHICLE WAS IN NEUTRAL AND ALSO NOTICED THE VEHICLE WOULD OFTEN TIMES CONTINUE TO ACCELERATE AND FAIL TO ENGINE BRAKE AFTER MY FOOT HAD LET OFF THE ACCELERATOR. THE LATTER OF WHICH I WAS MORE CONCERNED ABOUT AND WAS GOING TO HAVE A MECHANIC LOOK AT IT NEXT TIME I TOOK THE VEHICLE IN TO GET SERVICED. HOWEVER, BEFORE I WAS ABLE TO DO THAT I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT THAT TOTALED THE VEHICLE. I WAS DRIVING IN A RURAL AREA AND APPROACHED A SET OF TRAIN TRACKS. I WENT TO SLOW DOWN TO CROSS THE TRACKS VIA ENGINE BRAKING, BUT THE VEHICLE CONTINUED TO ACCELERATE. I ATTEMPTED TO USE THE BRAKES TO SLOW DOWN BEFORE I REACHED THE TRACKS, BUT THE DELAYED RESPONSE AND THE GRAVEL ON THE ROADWAY PROVED NO AVAIL AT SLOWING THE VEHICLE AND I HIT THE TRACKS GOING MUCH FASTER THAN I WOULD HAVE LIKED, AROUND 40 MILES PER HOUR. THE ROUGHNESS OF THE TRACKS CAUSED MY FRONT AXLE TO SNAP, YANKING ME TO THE RIGHT OFF THE ROADWAY, THROUGH SOMEONE'S YARD AND INTO SOME TIMBER. WHAT I THOUGHT WAS ALSO CONCERNING WAS THE AIRBAGS FAILED TO DEPLOY AT ALL DURING THE ACCIDENT.
SEAT BELT LOCKS WHEN FOLDING DOWN REAR SEAT BACK MAKING THE SEAT AND SEATBELT UNUSABLE. THIS OCCURS WHEN STATIONARY AND ALSO WHEN IN MOTION. AND, IT HAPPENS EVERY TIME.
TRANSMISSION SLIPS WHEN ACCELERATING. WAS INTERMITTENT AND NOW THE CAR IS NOT OPERATING. DEALER SAID IT WAS NORMAL WEAR AND REQUIRES A COMPLETE TRANSMISSION REPLACEMENT. THE CAR HAS 122,000 MILES MOSTLY HIGHWAY. THE REPAIR CODE I RECEIVED WAS FOR DAMAGE TO 3RD GEAR.
DOOR LOCK KEEPS DOOR FROM CLOSING SHIFTER CABLE BROKEN AIR BAG LIGHT KEEPS COMING ON
THIS PAST SUNDAY OUR SON DROVE OUR FUSION LESS THAN 1.5 MILES TO CHURCH, PARKED IT AND WENT INSIDE. AROUND 5 MINUTES LATER, SOMEONE SAW SMOKE COMING OUT OF IT. THE ENGINE COMPARTMENT CAUGHT ON FIRE. THE CAR HAD NOT BEEN DRIVEN BEFORE THAT SINCE THURSDAY EVENING. THE CAR HAD THE RECALL WORK DONE OVER 2 YEARS EARLIER WHEN WE PURCHASED IT FOR THE COOLANT ISSUE SUSPECTED OF ENGINE FIRES. THE CAR HAD NO OTHER ISSUES AND HAD IT'S STATE INSPECTION A LITTLE OVER A MONTH AGO. OUR INSURANCE COMPANY HAS DECIDED NOT TO CONDUCT AN INVESTIGATION AS TO THE CAUSE. IS THIS SOMETHING YOU WOULD BE INTERESTED IN INVESTIGATING?
WITH THE CHECK ENGINE LIGHT COMING ON WEEKLY, I HAD THE LOCAL FORD GARAGE LOOK AT MY CAR WHILE IN FOR ANOTHER RECALL. THEY INFORMED ME IT WAS A CYLINDER 3 MISFIRE AND WAS LOSING ANTIFREEZE. THEY SAID THE ENGINE WOULD NEED REPLACED. MY CAR HAD UNDER 50K MILES AT THAT TIME.
SHIFTER CABLE CAME OFF AT TRANSMISSION LINKAGE. (CABLE BUSHING BROKE). WAS PARKING AND WHEN SHIFTED INTO PARK GEAR SHIFT FELT LIKE IT MOVED FREELY. TURNED OFF CAR TOOK FOOT OFF BRAKE AND CAR ROLLED. APPLIED BRAKE AND TRIED TO START CAR. CAR WOULD NOT START. GEAR SHIFT WAS IN PARK POSITION AND WOULD NOT MOVE. DASH INDICATOR SHOWED CAR WAS IN DRIVE. APPLIED PARKING BRAKE . AFTER ASKING MECHANIC ABOUT ISSUE I LOOKED AT SHIFTER CABLE AT LINKAGE AND IT WAS DETACHED. BUSHING WAS GONE.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE POWER STEERING ASSIST AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT HER HIGH BEAMS AND HER TURN SIGNALS NO LONGER OPERATED AS DESIGNED. THE CONTACT CALLED THE MANUFACTURER WHERE SHE WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
CAR HAD A COOLANT LEAK MOTOR STARTED TO RUN HOT, DON'T KNOW IF IT'S FROM A RECALL, GOT IT REPAIRED AT THE DEALER WHERE I GOT THE CAR FROM, TOLD THEM BOUT THE DEFECT/RECALL AND WAS CHARGED $819. REAR SEAT BELT GETS STUCK WHEN FOLDING SEAT DOWN CAUSING IT NOT TO FOLD BACK UP.
VEHICLE SHIFT WAS MOVED TO PARK, BUT TRANSMISSION STAYED IN REVERSE AND ROLLED ALMOST HITTING ANOTHER VEHICLE. THERE IS SUPPOSED TO BE A RECALL FOR THIS, 19V362, BUT MY VEHICLE'S VIN NUMBER IS NOT LISTED?? FORD WILL NOT REPLACE OR FIX UNTIL MY VIN IS LISTED. THE CAR IS NOT DRIVEABLE AND IS UNSAFE!
WHEN I BOUGHT THE CAR IT DROVE GOOD. AFTER ABOUT 30 MINS OF DRIVING IT THE LOW COOLANT LIGHT CAME ON WHILE SITTING AT A RED LIGHT. WE TOOK IT TO THE SHOP AND THEY SAID IT WAS THE COOLANT SENSOR SO WE REPLACED IT. AFTER IT WAS REPLACED THE SAME SITUATION HAPPENED AND THEY SAID THE CYLINDER HEAD MAY BE CRACKED. THE CAR HASN'T RAN OUT OF WATER.
TL* THE CONTACT OWNS A 2013 FOR FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE WAS SHAKING WHILE THE ENGINE COOLANT LIGHT AND CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. IN ADDITION, THE VEHICLE TEMPERATURE GAUGE CHANGED FROM COOL TO HOT AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT IT WAS AN INACCURATE TEMPERATURE GAUGE READING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE AND ENGINE COOLANT NEEDED TO BE REPLACED AND THAT THERE WAS A RECALL FOR THE FAILED PARTS ON THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOING) AND THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
MY FORD FUSION SHIFTER CABLE IS BROKE THERE IS A RECALL ON THIS ISSUE HOWEVER THE FORD DEALERSHIP IS TELLING ME THERE IS NO OPEN RECALL ON MY SPECIFIC CAR IM SO CONFUSED THIS IS NOT A COINCIDENCE PLEASE HELP!!!!
IISSUE 1) PUT THE BACK SEAT DOWN TO GET INTO TRUNK AND IT WONT GO BACK UP DUE TO THE SEAT BELTS ISSUE. BECAUSE I DONT REALLY USE THE BACK SEAT, I HAVENT BOTHERED TO GET IT FIXED AND PAY FOR IT OUT OF MY POCKET. 2) DRIVING OVER 55 MPH, CAR LOST POWER STEERING. I SEE OTHERS HAVE HAD SAME ISSUES WITH THESE 2 COMPONENTS OF THE 2013 FUSION, YET NO RECALL. THIS MAKES NO SENSE TO ME.
OVERHEATING AND APPARENTLY THE FORD DEALERSHIP DONT KNOW WHAT'S REALLY WRONG BECAUSE IT HAS BEEN IN THE SHOP ABOUT 5 OR 6 TIMES IN THE LAST TWO YEARS. I'VE CHANGED HEAD GASKETS, SPARKS PLUGS, COOLANT RESERVOIR, AND HAD A BRAND NEW HEAD PUT ON AND THE PROBLEM STILL REMAINS. NOW THEY ARE TELLING ME I NEW A NEW BLOCK.
WAS DRIVING DOWN INTERSTATE AND STEERING QUIT. WAS GOING STRAIGHT AND MANAGED TO CONTINUE. CHECKED AND FOUND THERE WERE RECALLS BUT FORD DEALER SAID IT DIDN'T COVER MY VEHICLE. PAID $1200.00 TO REPAIR AND STILL HAVE A HARD CLUNK WHEN I STEER LEFT OR RIGHT. CURRENTLY DRIVING AND HEARD NOISE FROM FUEL TANK AND DETERMINED A CANISTER PURGE VALVE MALFUNCTION. SAW THERE MAY BE A RECALL BUT ALSO HAVEN'T FOUND IT FOR MY CAR. CAN YOU UPDATE ME ON POSSIBLE RECALLS IF ANY APPLY?
PASSENGER CAR DOOR LOCK LATCH WON'T CLOSE, THE LATCH IS DOWN BUT IT WON'T LOCK WHEN I SHUT THE DOOR
COOLANT HOSE LEAKING CAUSE ENGINE TO OVERHEAT QUICKER , ALSO AT SOME POINT BEGAN TO SMOKE , I HAD TO REPEATEDLY PUT WATER AND COOLANT THAT THIS IS ALSO AN AC ISSUE WHICH FORD HAS HAD A RECALL PROBLEM ON BEFORE AND ANOTHER ISSUE WAS THE FLUID (COOLANT) LEAKING NEAR THE ENGINE , I WASN'T ABLE TO AND WAS AFRAID TO USE MY AC DUE TO THE FEAR OF IT OVERHEATING QUICKER , WAS A COMPLETE MESS AND FORD REFUSED TO HELP ME WITH IT BECAUSE THE SAME MODE OF MY CAR HAD GOTTEN THE RECALL, BUT NOT MY CAR VIN, ABSOLUTELY INSANE AND INFURIATING TO ME.
5 OUT OF 10 TIMES WHEN CAR IS PUT INTO GEAR THE TRANSMISSION BUCKS HARD. 3 OUT OF 10 TIMES TRANSMISSION SHIFTS EXCEEDINGLY HARD TO THE POINT IT SHUTTERS THE CAR. THIS HAS BEEN LOOKED AT BY 2 DEALERSHIPS AND WAS TOLD "IT'S NORMAL" I HAVE OWNED CAR SINCE 33K, CAR NOW HAS 160K, STILL BUCKS AT LEAST ONCE WEEK AND SHIFTS HARD AT LEAST ONCE A WEEK.
SHIFTED GEAR TO PARK, ON THE DASHBOARD IT WAS STUCK IN NEUTRAL YET THE GEAR WAS IN PARK. COULD NOT MOVE THE SHIFT HANDLE, IT WAS LOCKED IN PLACE. TOWED CAR TO DEALERSHIP. THEY REPORTED THE BRUSHINGS NEEDED TO BE REPLACED. THIS ISSUE IS SIMILAR TO A RECALL PLACED ON OTHER FORD FUSIONS WITH THE SAME YEAR AND MODEL. THE RECALL # IS 19S16. FORD CORPORATION SAID THE RECALL DID NOT APPLY TO MY VEHICLE EVEN THOUGH IT IS THE EXACT SAME ISSUE THEY INITIATED A RECALL FOR THE OTHER FORD FUSIONS FROM TWO SPECIFIC PLANTS.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SERVICE POWER STEERING SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED AND RESTARTED THE VEHICLE WITH THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT CALLED LOCAL EDDIE GILSTRAP MOTORS INC LOCATED AT 207 S MAIN ST, SALEM, IN 47167, (812) 883-3481, AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,200.
A FEW YEARS AGO THERE WAS A RECALL OF FORD 2013 FUSION DUE TO DOOR LATCHES FAILING. MY LOCAL DEALER TOLD ME THAT THEY PERFORMED THE WARRANTY REPAIRS. A FEW MONTHS AGO THE RIGHT REAR DOOR ON MY CAR WOULD NOT STAY CLOSED. I CONTACTED THE DEALER AND THEY SAID THAT SINCE THE REPAIR HAD BEEN MADE THERE WAS NO WARRANTY COVERAGE. I DISSEMBLED THE DOOR MYSELF AND LOCATED THE DEFECTIVE PART. WHILE RESEARCHING THE PART I DISCOVERED NHTSA RECALL 20V-177. THE YEAR OF MY CAR WAS NOT LISTED IN THE RECALL BUT THE PART NUMBER OF THE DEFECTIVE PART WAS. I HAVE ATTACHED THE RECALL INFORMATION AS WELL AS A PHOTO OF THE DEFECTIVE PART FROM MY VEHICLE. THERE ARE TWO POSSIBLE SCENARIOS. THE DEFECTIVE PART WAS ACTUALLY NEVER REPLACE BY THE DEALER, OR, THE PART USED TO REPLACE THE ORIGINAL DEFECTIVE PART IS DEFECTIVE AS WELL. PLEASE LET ME KNOW IF YOU NEED ADDITIONAL INFORMATION.
APRIL 2019 WHILE TRAVELING ON THE HIGHWAY CHECK ENGINE AND DASH LIGHTS FLASHED ALONG WITH VEHICLE OVERHEATING MESSAGE. HAD TO PULL OVER ON THE SHOULDER AND CALL FOR A TOW TO THE PURCHASING DEALERSHIP. WATER PUMP WAS REPLACED AND COOLING SYSTEM CHECKED. AUGUST 2019 WHILE TRAVELING ON A CITY STREET CHECK ENGINE AND LOW COOLANT LIGHT MESSAGE APPEARED. TOOK VEHICLE TO PURCHASING DEALERSHIP WHERE THEY PREFORMED AN OIL CHANGE AND PULLED CODES P0303 AND MADE AN APPOINTMENT FOR REPAIR. REPAIR WAS NEVER DONE DUE TO NO CODES AT TIME OF APPOINTMENT. FEBRUARY 2020 WHILE TRAVELING ON A CITY STREET VEHICLE STARTS TO SHAKE AND CHECK ENGINE LIGHT FLASHES. DROVE VEHICLE TO PURCHASING DEALERSHIP AND DIAGNOSED WITH A CRACKED ENGINE BLOCK AND MUST REPLACE ENGINE AT A COST OF $6600.00 + TAX. EXTENDED WARRANTY COMPANY DECLINED COVERAGE AND PURCHASING DEALERSHIP IGNORE REQUEST FOR RESOLUTION.
WHILE DRIVING ALL ELECTRICAL COMPONENTS WILL GO ON AND OFF, INCLUDING PUT NOT LIMITED TO WINDOWS, LOCKS, RADIO, HEATING/AC, AND DASH GAUGES. THE MECHANIC HAD THE VEHICLE FOR APPROX 2 MONTHS AND COULD NOT SOLVE THE ISSUE. A FORD TECH EVEN LOOKED AT THE CAR AND COULD NOT FIGURE OUT THE ISSUE EITHER. SEVERAL OF THE CONTROL MODULES WERE REPLACED, ALTERNATOR AND BATTERY WITH NO IMPACT ON PROBLEM. THIS IS A DAILY OCCURRENCE.
WHILE DRIVING THE POWER STEERING WENT OUT ON THE VEHICLE. IT IS BELIEVED TO BE RELATED TO AN ELECTRICAL ISSUE THAT SHUTS DOWN ALL WINDOWS, AC/HEAT, BLINKERS, GAUGES AND RADIO. SEVERAL MODULES, INCLUDING THE POWER STEERING MODULE WERE REPLACED BY OUR MECHANIC AND IT DID NOT SOLVE THE ISSUE. A FORD TECH LOOKED AT THE VEHICLE AND COULD NOT FIND THE ISSUE EITHER. WE HAVE NOT HAD POWER STEERING FOR APPROX 2 MONTHS. THE OTHER ELECTRICAL ISSUES OCCUR DAILY.
WE HAVE HAD SEVERAL ELECTRICAL ISSUES THAT OCCUR DAILY WITH THE VEHICLE. THESE ISSUES INCLUDE ALL WINDOWS, AC/HEAT, GAUGES, BLINKERS AND LOCKS CONTINUOUSLY TURNING ON AND OFF WHILE DRIVING. WHEN THIS OCCURS IT ALSO STOPS OUR ABILITY TO SHIFT THE VEHICLE INTO OR OUT OF PARK. OUR MECHANIC HAD THE VEHICLE FOR APPROX TWO MONTHS REPLACING SEVERAL MODULES, ALTERNATOR AND BATTERY WITH NO IMPACT ON THE ISSUES. A FORD TECH LOOKED AT THE VEHICLE AND ALSO COULD NOT FIND THE PROBLEM. THIS IS A DAILY OCCURRENCE.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS INOPERABLE. WHILE ATTEMPTING TO ROLL THE WINDOWS DOWN, THE WINDOW FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO BARKHOUSER MOTORS INC (3604 RIVERSIDE DR, DANVILLE, VA 24541) AND THE CONTACT WAS INFORMED THERE WAS NO COMMUNICATION BETWEEN THE CONTROL MODULES. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. *LN*JB
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE STOPPED, THE CONTACT ATTEMPTED TO SHIFT THE GEAR SHIFTER HOWEVER, THE GEAR SHIFTER CEASED. THE CONTACT STATED THAT THE VEHICLE WAS STILL ABLE TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AFTER WAITING FOR 45 MINUTES, AN INDEPENDENT MECHANIC WAS CONTACTED AND THE INDEPENDENT MECHANIC TURNED THE VEHICLE OFF. CLINTON FAMILY FORD OF ROCK HILL, INC LOCATED AT 1884 CANTERBURY GLEN LN, ROCK HILL, SC 29730, (803) 366-3181, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
THE DOOR IS NOT LATCHING SHUT IT POPS OPEN WHEN IT FEELS LIKE IT . DRIVING DOWN THE STREET IN THE DOOR POPPED OPEN AND IT WOULDN'T SHUT ALSO SEEMS LIKE THE TRANSMISSION WON'T STAY IN PARK AT TIMES IT JUMPS WHEN I'M DRIVING IT TAKES A WHILE FOR IT TO GO INTO GEAR I HAD IT IN PARK ONE DAY AND THE CAR WAS STILL MOVING
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N. MILITARY TRAIL, WEST PALM BEACH, FL 33409) TO RECEIVE THE FREE REPAIR. SEVERAL DAYS AFTER THE VEHICLE WAS REPAIRED, THE CHECK ENGINE WARNING LIGHT BEGAN TO FLASH INTERMITTENTLY ON THE INSTRUMENT PANEL. ADDITIONALLY, THE EVAP AND STABILITY CONTROL WARNING LIGHTS WERE ALSO ILLUMINATED. THE CONTACT STATED THAT HER SON HAD INSPECTED THE VEHICLE AND DISCOVERED THAT THE COOLANT LEVEL WAS BELOW THE MINIMUM MARK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN DEPRESSING THE ACCELERATOR PEDAL AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE PARKED AT A NEARBY PARKING LOT, THEN DEPRESS BUTTON TO OPEN THE HOOD AND SAW FIRE EXITING THE HOOD. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THE POLICE WAS CONTACTED BUT NOT REPORTS WERE FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
THE FRONT PASSENGER DOOR LATCH BROKE DOOR WON'T CLOSE COUNTY ROAD WHEN IT HAPPENED
I FAILED TO CONTROL MY CAR AND NO BODY CAN FIX IT. *TR
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER'S SIDE FRONT AND REAR DOOR FAILED TO REMAIN SECURELY CLOSED. THE DOORS WERE SECURED USING STRAPS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V210000 (STRUCTURE) HOWEVER, THE FAILURE RECURRED. SCHULTS FORD OF HARMARVILLE LOCATED AT 1300 GULF LAB ROAD, PITTSBURGH, PA 15238, (412)828-2300 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
I HAD MY VEHICLE FOR 6 MONTHS WITHIN THE 6 MONTHS I HAD THE ALTERNATOR, WATER PUMP, 2 COOLANT LEAKS FIXED, SPARK PLUGS, DRIVER SEAT, BATTERY, TIMING BELT, AND NOW A UNDIAGNOSED PROBLEM THAT IS TAKING 2 WEEKS AND IT IS CURRENTLY IN THE SHOP. THESE ALL HAPPENED WHEN IN MOTION. *TR
ONE OF MY DOORS WOULDN'T SHUT. THE DOOR LATCH WAS STUCK. TOOK TO GARAGE AND THEY FIXED BY PULLING HANDLE AND GETTING MECHANIC TO GO BACK IN. I HEARD THERE MAY BE A RECALL ON THESE LATCHES. THE CAR WAS STATIONARY. *TR
POWER STEERING ASSIST FAILED WHILE DRIVING ON FREEWAY AT 70 MPH. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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