2011 Ford Fusion complaints

AS I WAS PULLING INTO MY DRIVEWAY THE POWER STEERING SHUT DOWN AND THE "POWER STEERING ASSIST DEFAULT" WARNING CAME ON. AT THAT POINT I WAS ALREADY IN MY DRIVEWAY BUT COULD NO LONGER STEER THE CAR AT ALL. NOW I CANNOT DRIVE THE CAR. *JS

THIS HAS HAPPENED A FEW TIMES IN MY FORD FUSION SEL. USUALLY I WILL BE DRIVING ABOUT 10-15 MPH, WHEN SUDDENLY THE POWER STEERING FAILS AND I GET A MESSAGE, ACCOMPANIED BY A LOUD BEEP, ON THE DASH, WARNING ME THAT IT HAS FAILED. THE CAR BECOMES ALMOST IMPOSSIBLE TO CONTROL WHEN THE STEERING FAILS. MOST OF THE TIMES IT FAILS, IT DOES IT WHILE TURNING INTO A PARKING LOT. A FEW TIMES IT HAS HAPPENED WHILE BACKING OUT OF A PARKING SPOT. THIS IS EXTREMELY DANGEROUS AND HIGHLY ANNOYING, SINCE I STILL OWE MONEY ON THIS CAR, AND I WAS PROMISED UP AND DOWN WHAT A SAFE, RELIABLE, AND AFFORDABLE CAR IT WAS. *JS

WHILE DRIVING, THE ADVANCE TRAC LIGHT CAME ON. THEN AN ERROR MESSAGE TELLING ME TO SERVICE POWER STEERING. THE WHEEL SUDDENLY BECAME HARD TO TURN WHILE DRIVING. THERE WAS NO ADVANCED WARNING. AS SOON AS THE LIGHT CAME ON, THE CAR BECAME DIFFICULT TO STEER. *JS

STEERING FAILURE ASSIST LIGHT CAME ON FIRST THING THIS MORNING AT 6:30AM. WAS WONDERING IF THIS HAS EVER BEEN A RECALLED PART FOR THE 2011 FORD FUSION. *JS

AFTER STARTING THE VEHICLE AND PUTTING THE CAR IN REVERSE WITH THE BRAKES ENGAGED, THE VEHICLE KEPT REVERSING EVEN WITH THE BRAKES COMPLETELY DEPRESSED. THE BRAKES ENGAGED AFTER A COUPLE OF SECONDS AND AFTER THAT THEY WORKED NORMAL. THIS ISSUE HAS HAPPENED 3 MORE TIMES SINCE THIS FIRST INCIDENT AND THE PATTERN HAS ALWAYS BEEN THE SAME. *JS

I DROVE TO WAL-MART IT WAS FINE BUT WHEN I LEFT WAL-MART I DROVE.BACK HOME THE SERVICE POWER STEERING AND ADVANTREC LIGHT CAME ON I HAD TO STRUGGLE TURNING.THE WHEEL THE FASTEST I WAS GOING WAS 35. *JS

WHILE DRIVING MY 2011 FORD FUSION SEL V6 ON DECEMBER 25TH, 2014, THE ADVANCE TRACK LIGHT CAME ON. IT STAYED ON UNTIL I PARKED THE CAR IN THE GARAGE ABOUT 10 MILES (15 MINUTES) LATER. TWO DAYS LATER, ON A TRIP FROM NORTH CAROLINA TO KENTUCKY, THE ADVANCE TRACK LIGHT CAME ON AGAIN. THIS TIME IT CAME ON AND STAYED AGAIN UNTIL THE CAR WAS PARKED AT THE FINAL DESTINATION IN KENTUCKY. IT STAYED ON FOR ABOUT 50 MILES +/-. LATER IN THE DAY, I GOT IN THE VEHICLE TO TAKE A SHORT TRIP TO THE GROCERY STORE. WHEN I STARTED DOWN THE ROAD, AT APPROXIMATELY 30 MPH, THE "SERVICE POWER STEERING" AND " SERVICE ADVANCE TRACK SYSTEM" ERROR CODES POPPED UP AND THE POWER STEERING JUST QUIT WORKING. I STILL HAD STEERING IN THE CAR BUT IT TOOK MOST ALL THE STRENGTH I HAD (AND I'M NO SMALL GUY) TO MUSCLE THE CAR TO THE SIDE OF THE ROAD AND GET IT STOPPED. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF MY WIFE, SON, OR DAUGHTER HAD BEEN DRIVING THE CAR AT THE TIME. I TOWED THE CAR HOME ON 12/28/14 AND SCHEDULED AN APPOINTMENT AT THE LOCAL FORD DEALER FOR 2 PM TODAY (12/29/14). *TR

I WAS DRIVING THE VEHICLE AND THE SKID/SLIDE LIGHT CAME ON. NOT MUCH LONGER THE POWER STEERING/ADVANCETRAC WARNING CAME ON AND I COMPLETELY LOST POWER STEERING, ALMOST RUNNING OFF THE ROAD. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS NOT AVAILABLE.

ON DECEMBER 19 I STARTED MY CAR AND TRIED TO DRIVE AWAY. HOWEVER, THE STEERING WHEEL APPEARED LOCKED. IT WOULD NOT BUDGE. I CUT THE CAR OFF AND RESTARTED IT, AND THE WHEEL THEN MOVED. THIS HAPPENED AGAIN ON DECEMBER 21, 25, AND 27, BUT ON THE 27, A MESSAGE APPEARED: "POWER STEERING ASSIST FAULT." ON DECEMBER 28, THE POWER STEERING WENT OUT WHILE I WAS DRIVING DOWN A NEARBY STREET. I HAD TO MANHANDLE THE STEERING WHEEL AND COAST TO A STOP. AGAIN I RECEIVED THE MESSAGE. *TR

I HAVE LOST POWER STEERING TWICE NOW. IT HAS ALWAYS BEEN WHEN I HAVE JUST STARTED MY CAR. I START THE CAR, BACK OUT OF A PARKING SPOT AND WHEN I PUT THE CAR IN DRIVE I LOSE POWER STEERING AND A POWER STEERING FAILURE LIGHT COMES ON. I HAVE BEEN ABLE TO DRIVE THE CAR TO A SAFE AREA AND TURN IT OFF AND RESTART THE CAR. THIS SEEMS TO RESET THE POWER STEERING. *TR

DURING A ROUTINE TIRE ROTATION, ONE OF THE LUG NUT STUDS BROKE OFF OF THE FRONT DRIVER'S SIDE WHEEL. THERE WERE NO SIGNS OF CORROSION, CROSS-THREADING OR OTHER DAMAGE TO THE STUD, IT SIMPLY SHEERED OFF AT THE WHEEL SURFACE WHEN THE MECHANIC TRIED TO LOOSEN THE LUG NUT. THIS IS THE SECOND TIME THIS HAS HAPPENED ON THE SAME WHEEL, AND IN BOTH CASES THE MECHANIC INDICATED THAT HE HAD NEVER SEEN A STUD BREAK OFF UNDER THOSE CIRCUMSTANCES AND HE HAD NO EXPLANATION FOR HOW IT COULD HAVE HAPPENED. I KNOW THAT FORD CONDUCTED A RECALL FOR THIS SAME ISSUE ON CERTAIN 2011 FORD FUSIONS, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE PROBLEMS I AM HAVING ARE IDENTICAL TO THOSE IDENTIFIED IN THE RECALL, AND I QUESTION WHETHER THE RECALL WAS BROAD ENOUGH. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE LUG NUT STUDS FRACTURED ON THE FRONT PASSENGER SIDE TIRE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MADE A U-TURN RECEIVED THE BELL TONE AND PANEL DISPLAY THAT READS "SERVICE ADVANCE TRACK AND A DISPLAY IN THE TOP LEFT OF DISPLAY PANEL BETWEEN RIM & MPR METERS OF AN ORANGE CAR WITH 2 LINES. *DT

DRIVING SON TO SCHOOL ON SECONDARY ROAD WITH TURNS; LIGHT CAME ON INDICATING FAILURE OF THE POWER STEERING ASSIST AND THE POWER STEERING WENT OUT. HAD TO DRIVE SEVERAL HUNDRED FEET TO ATTEMPT TO GET THE VEHICLE OFF THE ROAD SAFELY. TURNED THE CAR OFF; THEN RESTARTED AND THE SYSTEM RESET. SECOND OCCURRENCE A FEW DAYS LATER WHEN IS STARTED THE VEHICLE. I PUT IT IN REVERSE AND AGAIN THE INDICATOR LIGHTS CAME ON WITH THE SAME ERROR MESSAGE. RESTARTED THE VEHICLE AND THE SYSTEM RESET. *TR

WHILE PILLING OUT OF A PARKING SPACE THE STEERING ASSIST FAILED MAKING THE VEHICLE DIFFICULT TO STEER. CAR HAD TO SIT AND BE RESTARTED BEFORE REGAINING STEERING. SINCE THE INCIDENT THERE ARE STEERING ASSIST WARNINGS ON THE DASH. THE PROBLEM APPEARS RANDOMLY AND VERY CONCERNED STEERING WILL BE LOST AT HIGH SPEEDS OR HIT SOMEONE OR SOMETHING AT LOW SPEEDS.

CALLED CARMX WHERE I PURCHASED THE CAR MANY TIMES..TO NO AVAIL I HAVE GOTTEN HELP. MY CAR NOW WON'T WORK. NO POWER STEERING. WAS BACKING OUT OF MY DRIVEWAY. *TR

VEHICLE HYDROPLANED ON SNOWY I-71 AND WENT OFF THE ROAD VEHICLE WAS TOTALED INCLUDING FRONT END COLLISION TO TREE BUT AIR BAG DID NOT DEPLOY. *TR

I WAS DRIVING INTO A PARKING LOT AND MY POWER STEERING LIGHT CAME ON TO SERVICE SOON I PARKED MY CAR THEN WHEN I WENT TO LEAVE AND STARTED MY CAR, THE LIGHT WENT TO SERVICE NOW AND I HAD NO POWER STEERING AT ALL. I AM A COLLEGE STUDENT AND JUST BOUGHT THIS CAR LESS THAN 5 MONTHS AGO AND I AM VERY LUCKY THAT THIS DIDN'T HAPPEN ON MY WAY HOME WHILE DRIVING THROUGH THE MOUNTAIN AREAS I HAVE TO DRIVE THROUGH FROM COLLEGE OR I COULD HAVE HAD A FATAL OR SERIOUS ACCIDENT. I DON'T HAVE THE MONEY TO FIX THIS AND I BELIEVE FORD MOTOR COMPANY SHOULD RECALL AND REPAIR THIS SERIOUS ISSUE AND SINCE THERE IS SEVERAL COMPLAINTS. *TR

I WAS DRIVING MY VEHICLE ON THE HIGHWAY AT 60 MILES PER HOUR WHEN THE POWER STEERING WHEN OUT COMPLETELY. WHEN THIS HAPPENED I WAS AT A OFF RAMP EXIT AND HAD ALMOST ZERO STEERING I PANICKED AND TRIED TO GET OFF THE EXIT WHICH HAD A SHARP RADIUS TURN, I COULD NOT KEEP THE VEHICLE ON THE ROAD AND TRAVELED OFF INTO TO GRASS UNTIL I COULD SKID TO A STOP. IF THERE WOULD HAVE BEEN A DIFFERENT SITUATION OTHER THEN THE GRASS I WAS ABLE TO CRASH OFF INTO I OR SOMEONE ELSE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED. IT TOOK EVERY BIT OF STRENGTH I HAVE TO TRY TO CONTROL THE VEHICLE TO KEEP IT FROM A VERY SERIOUS ACCIDENT, AS MY VEHICLE LOST STEERING I HAD TWO DASH WARNINGS THAT CAME ON. ADVANCED TRAC AND POWER STEERING BOTH QUIT WORKING. WITH THE RESEARCH I'VE DONE I THINK ITS A DISGRACE THAT FORD HAS DONE NOTHING TO FIX THIS ISSUE. I HAVE NO WAY TO PAY OVER $2000 TO GET MY CAR OPERATIONAL AGAIN. I WILL NO DOUBT LOOSE MY JOB DO TO NOW NOT HAVING TRANSPORTATION. MY CAR ONLY HAS 48500 MILES ON IT. THANKS FORD *TR

MY VEHICLE LOST ITS POWER STEERING. A ERROR MESSAGE CAME UP "POWER STEERING ASSIST FAULT AND SERVICE AUTOTRAC.. I RESTARTED THE CAR HOPING IT WAS JUST A GLITCH IN THE SYSTEM,BUT IT WAS NOT. I HAD NO POWER STEERING. I TOOK IT TO THE FORD DEALER AND THEY TOLD ME IT WAS THE SENSOR THE COST OF THE REPAIR IS CLOSE TO $2000.00. I HAD NO CHOICE BUT TO GET IT FIXED AND IT WAS VERY COSTLY. I HAVE ASKED OTHER OWNERS OF THIS SAME VEHICLE AND A FEW OF THEM HAVE HAD THE SAME PROBLEM. THIS IS A DISGRACE THAT FORD DOES NOT SEE THIS AS A ISSUE FOR A RECALL. THIS IS MY LAST FORD VEHICLE. *TR

STARTING IN MID-OCTOBER 2014, WE STARTED EXPERIENCING OCCURRENCES OF POWER STEERING FAILURE WITH AN ODOMETER READING OF APPROXIMATELY 50,000 MILES. EACH OCCURRENCE WAS INTERMITTENT; TYPICALLY THE POWER STEERING ASSIST WAS DISABLED WHEN FIRST ENGAGING THE TRANSMISSION IN "DRIVE" FROM PARKED POSITION. AS A REMEDY, WE WOULD STOP THE CAR, TURN OFF THE ENGINE, AND RESTART THE IGNITION. THIS PROCEDURE WOULD REACTIVATE POWER STEERING ASSIST AND ALLOW NORMAL STEERING. HOWEVER, THE LAST POWER STEERING FAILURE IN MID-NOVEMBER LED TO A PERMANENT DISABLEMENT OF THE POWER STEERING, AS RESTART PROCEDURE FAILED. WE CONTACTED FORD DEALER TO NOTIFY OF THE PROBLEM, AND RECEIVED ESTIMATE OF $1500.00 FOR REPAIRS (VEHICLE'S STANDARD WARRANTY EXPIRED), AND DECLINED TO REIMBURSE THE REPAIR COST DUE TO NO RECALL. AFTER FURTHER DISCUSSIONS, DEALERSHIP AND FORD OFFERED COST SHARE; FORD WOULD BEAR 60% OF THE REPAIR COST WITH THE REMAINDER BY US. WE AGREED TO THE ARRANGEMENT; DEALERSHIP PERFORMED NECESSARY REPAIR (REPLACED STEERING GEAR INCLUDING ALIGNMENT) ON NOVEMBER 21, 2014 (ODOMETER READING OF 50,774 MILES) @ TOTAL OUT-OF-POCKET REPAIR CHARGES OF $583.44. WE BELIEVE THE VEHICLE'S POWER STEERING FAILURE WAS GROSSLY PREMATURE. ALTHOUGH OUT OF WARRANTY, WE BELIEVE THE POWER STEERING GEAR WAS DEFECTIVE, AND SHOULD BE COVERED BY A FORMAL RECALL OR EXTENDED WARRANTY. FURTHER, POWER STEERING ISSUE WAS NOT CAUSED BY EXCESSIVE WEAR AND TEAR, BUT WAS THE BY-PRODUCT OF A LATENT DEFECT BASED ON INFERIOR QUALIT

WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE STEERING WHEEL WENT FIRM AND THE POWER STEERING ASSIST WARNING STARTED FLASHING ON THE DASH. I HAD TO STRUGGLE TO GET TO THE CAR PULLED OVER, MUSCLED IT OVER WITH EVERYTHING HUMANLY POSSIBLE IN ME. I SHUT IT OFF, START IT AGAIN, WARNING HAD CLEARED, AND I CONTINUED TO DRIVE WITHOUT PROBLEMS. THIS AREA IS MOUNTAINOUS AND VERY DANGEROUS. THIS HAS OCCURRED 3 OTHER TIMES WHILE STARTING THE CAR. *TR

POWER STEERING FAILED. RECEIVED INDICATION OF ADVANCETRAC NEEDING SERVICE AS WELL AS POWER STEERING FAILURE. I HAVE NOTICED SOME ISSUES OF THIS NATURE FOR OVER ONE YEAR AND 15,000 MILES AS WHEN THE CAR IS FIRST STARTED AND PUT INTO REVERSE THERE WOULD BE, ON OCCASION, NO POWER STEERING AND I'D GET ADVANCETRAC NEEDS SERVICE WARNING. BY PUTTING THE CAR IN DRIVE I COULD SOMETIMES GET THE POWER STEERING BACK OR IF I SHUT THE ENGINE OFF AND RESTARTED. POWER STEERING COMPLETELY FAILED NOW AT 43,000 MILES AND I'VE BEEN TOLD BY THE FORD DEALERSHIP THAT THE MODULE AS WELL AS THE STEERING GEAR--THE WHOLE SYSTEM--HAS TO BE REPLACED PER DIAGNOSTICS. *TR

WHEN TURNING ON THE VEHICLE, I GET A "POWER STEERING ASSIST FAULT" ERROR MESSAGE. THE CAR LOSES POWER STEERING AND I AM NOT ABLE TO TURN THE WHEEL. *TR

POWER STEERING HAS GONE OUT AT LEAST 5 TIMES SINCE MARCH AT DIFFERENT RATES OF SPEED. WE HAVE BEEN FORTUNATE THAT NO ONE HAS BEEN HURT. ASKED THE FORD DEALERSHIP ABOUT A RECALL BUT WAS TOLD THERE WAS NOT ONE EVEN THOUGHT THIS IS A WIDESPREAD PROBLEM WITH 2010 TO 2012 MODELS. *TR

DRIVING DOWN THE ROAD, SUDDENLY MY DASHBOARD LIGHTS UP WITH BELLS & WHISTLES SAYING POWER STEERING SERVICE NOW. ALSO ADVANCE TRACK SERVICE NOW. THERE WAS NO CRASH (THANKFULLY). TRIED TO RESTART CAR, HOPEFULLY TO CLEAR OUT ERROR CODE BUT IT STILL SHOWS. NO POWER STEERING. WHEN WE TRIED TO GO HOME, IT TOOK BOTH MYSELF AND MY HUSBAND TO TURN THE WHEEL ONTO RESIDENTIAL STREETS AND OUR DRIVEWAY. THANKFULLY A FRIEND FOLLOWED US HOME TO AVOID AN ACCIDENT CAUSED BY LACK OF CONTROL IN STEERING. WITH ONLY HAVING THE CAR FOR A YEAR AND HAVING 57K MILES...IT SHOULD NOT HAVE THESE ISSUES! *TR

EVERY TIME I DRIVE IN POURING RAIN, IT IS VERY HARD TO SEE AND HAVE TO SLOW WAY DOWN. THE WIPERS ARE NOT FAST ENOUGH TO KEEP THE RAIN OFF WINDSHIELD ON THIS 2011 FORD FUSION. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY FORD. (I HAD A BUICK BEFORE THIS CAR AND IT HAD A FAST WIPER SPEED). I BELIEVE THIS WINDSHIELD MOTOR SHOULD BE RECALLED AND REPLACED WITH A FASTER MOTOR. LOOKS LIKE I WILL BE BUYING A BUICK NEXT TIME. *TR

AS THE VEHICLE WAS BEING DRIVEN DOWN THE ROAD THE POWER STEER COMPLETELY WENT OUT MAKING IT EXTREMELY DIFFICULT TO CONTROL AND MANEUVER. I CALLED FORD CUSTOMER CARE AFTER LEARNING THERE HAS BEEN MULTIPLE PREVIOUS PROBLEMS WITH THE POWER ASSIST MOTOR. THE AGENT WAS POLITE AND CONCERN BUT OFFERED NO HELP ONLY TO SAY "SHE HADN'T RECEIVED ANY INFO FROM FORD ON ANY RECALLS". *TR

I WAS SLOWING TO MAKE A RIGHT TURN, POWER STEERING ASSIST FAILED, FORCING ME TO STEER MANUALLY ,WITH GREAT DIFFICULTY, TO SAFELY STOP. WARNING LIGHT CAME ON INDICATING POWER STEERING ASSIST FAILURE. I TURNED ENGINE OFF, THEN RESTARTED AND SYSTEM FUNCTIONED PROPERLY. RESEARCH ON THE INTERNET INDICATES I AM NOT THE ONLY CASE. FORD SHOULD ISSUE A RECALL FOR REPAIR OF THIS POTENTIALLY DANGEROUS FAILURE. *TR

POWER STEERING FAILED WHILE DRIVING. NO POWER UNTIL VEHICLE WAS SHUT OFF AND RESTARTED. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE DECELERATED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE ENGINE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPAIRED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING ONE SATURDAY EVENING OUT OF NO WHERE THE CAR IDLES DOWN TO ABOUT 5 MPH UNTIL IT STOPS , THE STEERING WHEEL AND GAS PEDAL LOCKS UP AND MY HUSBAND AND I ARE STUCK IN THE MIDDLE OF THE ROAD WITH TRAFFIC BEHIND US, THANKFULLY THERE WAS NO ACCIDENT. I THEN PUT THE CAR IN PARK, SWITCHED TO KEY BACK TO TURN IT OFF AND BACK ON TO TRY AND MOVE IT FROM THE ROAD TO THE GAS STATION THAT WE WERE RIGHT IN FRONT OF (THANK GOD). WE EVENTUALLY GOT THE CAR IN THE PARKING LOT AND NOTICED THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT WERE BOTH ON. WE DID OUR RESEARCH AND FOUND OUT IT IS A PROBLEM CONCERNING THE THROTTLE BODY, IN WHICH I HEARD IS VERY COSTLY. THE PROBLEM STOPPED FOR ABOUT A WEEK THEN STARTED AGAIN AND HAPPENS RANDOMLY WHILE IN TRAFFIC, AGAIN THANK GOD NO ACCIDENT HAS OCCURRED. THIS CAR IS MY HUSBAND AND I ONLY MEANS OF TRANSPORTATION RIGHT NOW AND I AM 4&1/2 MONTHS PREGNANT SO WE NEED THIS CAR TO TRAVEL NOT ONLY TO AND FROM WORK BUT ALSO MY DOCTOR VISITS. I DON'T KNOW IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM BUT IT'S A HUGE SAFETY PROBLEM AND WE'VE ONLY HAD THE CAR FOR ABOUT 9 MONTHS. *TR

WHILE TURNING INTO A PARKING LOT THE STEERING BECAME VERY DIFFICULT. ONCE THE CAR WAS IN THE PARKING SPOT I NOTICED THAT SEVERAL WARNING LIGHTS HAD COME ON INCLUDING THE ADVANCED TRACK AND POWER STEERING LIGHTS. THE CAR WAS TURNED OFF THEN RESTARTED. THE ADVANCED TRACK LIGHT FLASHED WHILE THE POWER STEERING LIGHT STAYED ON. AT THAT POINT THE STEERING WHEEL COULD NOT BE TURNED AND THE CAR HAD TO BE TOWED TO A FORD DEALERSHIP. THEY ADVISED THAT THE ENTIRE RACK AND PINION ASSEMBLY HAD TO BE REPLACED. PRIOR TO THIS EVENT THERE WERE NO INDICATIONS OF A PROBLEM. *TR

WHILE DRIVING I RECEIVED AN ALERT TO SERVICE POWER STEERING AND ADVANCE TRAC. I DROVE 1 MILE AND PARKED AT MY HOME, 11/17/2014 STARTED THE VEHICLE TO GO TO WORK AND HAD NO POWER STEERING AT ALL. MY CAR IS UNDRIVEABLE AND IS BEING TOWED TO NEAR BY DEALERSHIP. *TR

THE POWER STEERING ASSIST DEFAULT HAS GONE OUT ON MY CAR CAUSING MY WHOLE STEERING TO LOCK UP IT HAS DONE IT MORE THAN ONCE EVEN AS I WAS TURNING IN A INTERSECTION. *TR

AS WE WERE DRIVING HOME TONIGHT FROM WALMART MY DISPLAY SAID SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC AND WE LOST ALL POWER STEERING THANK GOD MY HUSBAND WAS DRIVING BECAUSE THERE WAS NO WAY I COULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. IT WAS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME IN A VEHICLE ALONG WITH OUR 6 YEAR OLD DAUGHTER. WE WERE IN THE MIDDLE OF A SHARP TURN IF I HAD BEEN DRIVING WE SURELY WOULD HAVE WENT OVER AN EMBANKMENT. *TR

WAS DRIVING AND MY POWER STEERING STOPPED WORKING. DASH INDICATES POWER STEERING ASSIST FAULT. SERVICE AUTOTRAC. I HAVE NO POWER STEERING AND IT IS EXTREMELY HARD TO TURN MY STEERING. I HAVE NOTICED THAT THIS IS A PROBLEM WITH MULTIPLE FUSION OWNERS AND THE CAR IS QUITE NEW TO BE HAVING SUCH A SERIOUS PROBLEM. NOT BEING ABLE TO STEER OR CONTROL YOUR VEHICLE SEEMS VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE SERVICE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL LOCKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.

PUT CAR IN DRIVE AND WENT TO BACK OUT OF DRIVE WAY. STEERING WHEEL WENT STIFF AND WARNINGS OF POWER ASSIST STEERING FAULT AND SERVICE ADVANCETRAC CAME UP. CAR HAS BEEN THIS WAY SINCE 11/12/2014 WITH NO CHANGES. *TR

WHILE DRIVING MY 2011 FORD FUSION, MY POWER STEERING SUDDENLY MALFUNCTIONED AND STOPPED WORKING. A MESSAGE ON THE SERVICE DASHBOARD STATED "SERVICE ADVANCETRAC SYSTEM". THIS OCCURRED WHILE TURNING THE CAR. MY CHILDREN WERE IN THE CAR AND AN ACCIDENT COULD HAVE OCCURRED. THE CAR IS VERY DIFFICULT TO TURN WITHOUT THE ASSISTED POWER STEERING. I'VE REVIEWED THE INCIDENT ON SEVERAL WEB SITES AND REQUIRE ASSISTANCE FROM THE NHTSA IN ADVISING FORD TO LOOK INTO THE ISSUE AND TO TAKE ACTION TO REPLACE THIS APPARENT DEFECT. PLEASE VISIT THESE SITES FOR ADDITIONAL CONCERNS. HTTP://WWW.FORDFUSIONFORUM.COM/TOPIC/8411-SERVICE-ADVANCETRAC-AND-POWER-STEERING-FAILURE/ HTTP://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2011/STEERING/POWER_STEERING_FAILURE.SHTML THANK YOU FOR REVIEWING. *TR

STARTED MY 2011 FUSION TO GO HOME AFTER WORK TODAY. GOT "POWER STEERING ASSIST FAULT" IN INFORMATION WINDOW. FOUND POWER STEERING WAS INDEED NOT WORKING. TURNED CAR OFF AND RESTARTED. DIDN'T GET WARNING THIS TIME. DROVE 10 MINUTES TO HOME WITH NO FURTHER ISSUES. VERY NERVOUS ABOUT IT HAPPENING AGAIN AT THE WORST TIME. AFTER SEEING SO MANY COMPLAINTS HERE, FORD DEFINITELY NEEDS TO ADDRESS THIS PROBLEM. I'M NOT REALLY CONVINCED THAT THE GEARBOX REPLACEMENT IS THE "FIX". *TR

TL-THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING LEFT HAND, THE STEERING WHEEL BECAME SEIZED AND THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. NE

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ABOUT 3 WEEKS AGO I WAS DRIVING ON HIGHWAY 60MPH SERVICE POWER STEERING AND SERVICE ADVANCE TRAC POPPED UP IN MY MESSAGE CENTER I STOPPED AT STORE WENT IN THEN CAME OUT NOT EVEN 5 MINS LATER CRUNK CAR UP THEN IT SAID SERVICE POWER STEERING NOW TRIED TO TURN AND THE WHEEL WAS REAL TIGHT. I'VE TRIED EVERYTHING CUTTING IT OFF DISCONNECT BATTERY ETC NOTHING WORKED THIS IS RIDICULOUS JUST GOT CAR A MONTH AGO PLUS HAVE TWO SMALL BOYS TWO MONTHS N THREE YEARS OLD JUS BY THE GRACE OF GOD THEY WASN'T WIT ME CAUSE THAT'S DANGEROUS SOMETHING GOT TO HAPPEN. *TR

AS I WAS MAKING A LEFT TURN AFTER STOPPING AT A STOP SIGN, THE STEERING WHEEL LOCKED AS I WAS MIDWAY THROUGH THE TURN. I COULD NOT MOVE THE STEERING WHEEL AT ALL. I WAS ABLE TO STOP THE CAR THUS AVOIDING A CRASH. AT THE SUGGESTION OF THE MOTORIST BEHIND ME WHO STOPPED TO ASK WHAT THE PROBLEM WAS, I THEN TURNED OFF THE ENGINE AND RESTARTED THE CAR. THE STEERING THEN WORKED. A DAY LATER, AS I WAS DRIVING AT NIGHT, THE HEADLIGHTS WOULD NOT TURN TO BRIGHT. THE NEXT DAY, THE PROBLEM DID NOT REOCCUR. *TR

WHEN PUTTING VEHICLE IN REVERSE TO BACK OUT OF DRIVEWAY, THE POWER STEERING ASSIST FAULT ALERT SOUNDED AND THE VEHICLE LOST POWER STEERING. I SHUT VEHICLE OFF AND RESTARTED IT AND PUT IN REVERSE AND IT HAPPENED AGAIN. SHUT IF OFF AGAIN AND RESTARTED AND WAS ABLE TO DRIVE WITHOUT ALERT SOUNDING. HAPPENED AGAIN NEXT DAY, SO I CALLED FORD DEALER AND THEY SAID TO BRING IN FOR ANALYSIS. TOOK VEHICLE TO DEALER AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. WAS TOLD THEY CLEARED THE CODES AND IT WOULD BE OKAY TO DRIVE. DROVE HOME FROM DEALER (35 MILES) AND NEXT DAY SAME THING HAPPENED WHEN BACKING OUT DRIVEWAY. WENT ONLINE AND FOUND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM SOME HAPPENING WHEN VEHICLE HAD LOW MILEAGE. THIS PROBLEM COULD BE DANGEROUS BECAUSE SOME PEOPLE COMPLAINED ABOUT VEHICLE LOSING ALL POWER STEERING WHILE DRIVING. FORD NEEDS TO TAKE THESE COMPLAINTS SERIOUSLY AND THIS SHOULD BE A RECALL. MY SAFETY SHOULD BE A HIGH PRIORITY WITH FORD. I WILL HAVE TO PAY $1,300 TO REPLACE THESE PARTS. *TR

SON DRIVING SOUTHBOUND INTERSTATE 25 FROM GREELEY, CO TO DENVER, CO. POWER STEERING FAILED WITHOUT NOTICE. WARNING LIGHT ON DASH READS "SERVICE ADVANCE TRAC POWER STEERING ASSIST FAULT" . SON CONTINUED TO DESTINATION, TURNED VEHICLE OFF. ONCE RESTARTED, POWER STEERING RETURNED, BUT FAILED AGAIN ON RETURN TO GREELEY, CO. SAME WARNING LIGHT. SYSTEM WILL NO LONGER RESET. REVIEWED POSSIBLE CAUSES ON LINE AND FOUND NUMEROUS INCIDENTS IDENTICAL TO MINE. *TR

POWER STEERING FAILED NUMEROUS TIMES, THE LATEST OF WHICH WAS TODAY. USUALLY IT HAPPENS WHEN JUST DEPARTING THE DRIVEWAY, BUT IT ONCE HAPPENED WHILE MOVING ON A STREET - IT'S SCARY. I UNDERSTAND THE POWER STEERING IS ELECTRICAL. I HAD TO REPLACE THE BATTERY A COUPLE MONTHS AGO AND I THOUGHT THAT MIGHT HAVE TAKEN CARE OF THE PROBLEM, BUT IT HAS RECURRED WITHIN THE LAST COUPLE OF WEEKS. I BOUGHT THE CAR USED AND PURCHASED THE EXTENDED WARRANTY WHICH IS STILL IN EFFECT, BUT THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM SO NO CURE WAS ABLE TO BE UNDERTAKEN. THE DEALER SAID IF WE WANTED TO, THEY COULD REPLACE THE STEERING MECHANISM FOR ABOUT $2,000 WHICH WE DECLINED. *TR

WHILE DRIVING MY 2011 FORD FUSION I LOST ALL POWER STEERING TO THE VEHICLE. I COULDN'T CONTROL THE STEERING AND IMMEDIATELY TURNED THE VEHICLE OFF TO SEE IF THIS RESOLVED IT. THIS HAPPENED TWO OTHER TIMES, AND THE ISSUE RESOLVED ITSELF AFTER I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THIS LAST TIME WAS A DIFFERENT STORY. THE POWER STEERING WENT COMPLETELY OUT, AND IT HAS NEVER COME BACK. I WAS DRIVING TO A RESTAURANT, AND GOT MY VEHICLE PARKED OKAY, AND I THOUGHT THAT THE PROBLEM WOULD BE RESOLVED AFTER I TURNED IT OFF AND BACK ON. THIS TIME IT DIDN'T. I HAD TO HAVE MY VEHICLE TOWED HOME! (THIS WAS THE OCCURRENCE ON OCTOBER 28, 2014. I HAVE HAD MY BATTERY CHECKED TO MAKE SURE THAT IT IS NOT LOSING POWER, BUT THE POWER STEERING IS STILL OUT! I'VE SEEN LOTS OF REPORTS ABOUT THIS, AND AM HOPING FOR A RECALL. I CANNOT AFFORD TO GET THIS FIXED IF IT COSTS AS MUCH AS SOME OF THE OTHER POSTS SAY (UPWARDS OF $2,000.00 TO FIX IT) FORD NEEDS TO HELP ALL OF THESE CUSTOMERS NOW! *TR