2011 Ford Fusion complaints

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,500.

POWER STEERING OF MY CAR SHUT OFF WHILE DRIVING. I WAS UNABLE TO TURN THE WHEEL EFFECTIVELY CAUSING AN ONCOMING MOTORIST TO SWERVE TO AVOID COLLISION.

FIRST AT ABOUT 42000 MILES IN OCTOBER 2012 THE DRIVER SEAT BECAME SO HOT IT CREATED 1ST DEGREE BURNS ON MY HUSBAND. THE SEAT HEATER WENT OUT SOON AFTER. NEEDS TO BE FIXED. THE SEAT COULD CAUSE A FIRE AT 55000 MILES THE DRIVER DOOR HANDLE BECAME UNLATCHED WITHIN THE DOOR AND STOPPED OPENING FROM THE INSIDE. WHAT IF I HAD A WRECK AND COULDN'T GET OUT? NEEDS TO BE RECALLED FOR THIS ISSUE. I'VE HEARD IT'S COMMON ON THE FUSIONS. THE FRONT DOOR SPEAKERS WENT OUT SOON AFTER ALL OF THIS. AT 90000 MILES THE PASSENGER SEAT HEATER WENT OUT. SAME BURNING HOT THING BUT THIS TIME NO ONE WAS BURNED. AT 95000 MILES THE SAFETY SYSTEM HAS NOW GONE OUT. IT FLASHES THAT THERE IS A PROBLEM WITH THE REAR PARK AID AND A FAULT WITH THE CROSS TRAFFIC SYSTEM. I'VE READ THAT THE REAR DRIVER SIDE SPEAKERS CAUSE THIS. THE FRONT DRIVER SIDE SPEAKERS WENT OUT 2 YRS AGO. MAYBE THESE ARE CONNECTED. IT SEEMS THE WHOLE CAR HAS PROBLEMS WITH FUSES AND ELECTRICAL WIRES EITHER BURNING OUT WAY TOO QUICKLY. MY VEHICLE IS A 2011 MANUFACTURED IN OCTOBER OF 2010

MY HANDLE ON MY DOOR WILL NOT OPEN FROM THE INSIDE. THIS IS A SAFETY HAZARD AS I HAVE A STICK SHIFT ON THE FLOOR. IF THERE WAS A FIRE BECAUSE OF AN ACCIDENT, OR I SLID INTO THE WATER ON HE ICY ROADS HERE IN WI. I WOULD HAVE NO WAY OF GETTING OUT OF MY CAR. WHAT I FIND REALLY ODD IS THAT THIS PROBLEM SEEMS TO BE SOMETHING MANY PEOPLE ARE DEALING WITH. AS THERE ARE SEVERAL SITES ON YOUTUBE AND OTHER PLACES ON LINE THAT SHOW YOU HOW TO REPARE THIS PROBLEM, AND NOT ONLY THAT, BUT THERE IS A SITE THAT SHOWS HOW TO BY PASS THE WHOLE DOOR PULL ISSUE ALL TOGETHER!! IF IT IS THAT WELL KNOWN, THERE MUST BE A RECALL TO HAVE THIS PROBLEM FIXED AND KEEP ALL OF THESE OWNERS WHO BY FORD VEHICLES IN "GOOD FAITH" PROTECTED!!!!

DRIVING AT 60 MPH MY CAR SHUT OFF POWER AND SURGED. THROTTLE WAS NOT RESPONDING. HAD TO PULL OFF ONTO A SIDE ROAD AND SHUT THE ENGINE OFF. IT WOULD ONLY IDLE AT THAT TIME. AFTER CALLING FOR HELP WE FOUND THAT THE ENGINE RESTARTED AND DROVE OK. NO CHECK ENGINE LIGHT. DROVE IT HOME AND IT RAN OK FOR ABOUT 1 MONTH. NEXT TIME I WAS STARTING UP FROM A STOPLIGHT IN TRAFFIC AND THE THROTTLE WOULD NOT SPEED THE CAR UP. COASTED THROUGH TRAFFIC TO A SERVICE ROAD AND KILLED THE ENGINE (WAS AT IDLE) AND RESTARTED OK. THIRD OCCURRENCE WAS 2 DAYS LATER WHEN THE ENGINE STALLED SEVERAL TIMES BETWEEN SHOPPING CENTER AND HOME. WOULD RESTART OK BUT THROTTLE WOULD QUIT WORKING AGAIN. AFTER RESEARCHING ON THE INTERNET, WE ORDERED A REPLACEMENT THROTTLE BODY AND PUT IT ON OURSELVES RATHER THAN ATTEMPTING TO GET FORD DEALER TO DO SOME SORT OF EXTENSION OF WARRANTY REPAIR. NO RECALL HAD BEEN RECEIVED FOR THIS PROBLEM. VERY DANGEROUS SITUATION WHEN CAR LOSES POWER IN HEAVY TRAFFIC SO DID NOT WANT TO CONTINUE DRIVING SINCE THE PART WAS AVAILABLE AND EASY TO REPLACE. FORD SHOULD ISSUE A RECALL FOR THESE DEFECTIVE THROTTLE BODY PARTS.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON AUGUST 20, 2015 TO COMPLETE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT WAS NOT EXPERIENCING ANY FAILURES BEFORE THE RECALL WAS COMPLETED. WITHIN A WEEK, THE ADVANCED TRACK WARNING LIGHT ILLUMINATED AND THE VARIOUS GAUGES AND WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER THE SOFTWARE UPDATE, THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE WAS AN ELECTRICAL SHORT WITHIN THE MODULE CONNECTIONS ASSOCIATED WITH THE POWER STEERING. THE VEHICLE WAS AT THE DEALER FOR WEEKS AS THEY DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. MA 10/25/15

FIRST MY PASSENGERS SIDE DOOR STOPPED LOCKING AND THE HANDLE ON THE INSIDE WOULD NOT CLOSE, THEN THE DRIVERS SIDE DOOR WOULD NOT OPEN FROM THE INSIDE. I AM NOT ROUGH ON MY DOOR HANDLES BECAUSE THEY ARE MADE OF PLASTIC AND I DON'T WANT TO BREAK THEM, BUT BOTH DOORS WITHIN A FEW DAYS OF EACH OTHER STOPPED WORKING FROM THE INSIDE. THIS IS DANGEROUS AND IT IS A KNOWN PROBLEM TO FORD THERE ARE ACTIVE RECALLS OUT ON OTHER FORD VEHICLES FOR THE SAME THING, BUT MY CAR ISN'T LISTED AS ONE OF THE RECALLS. THIS MATTER SHOULD BE INVESTIGATED FURTHER AND THE RECALL SHOULD INCLUDE ALL FORD DOOR HANDLES. WHAT WOULD HAVE HAPPENED IF MY PASSENGERS SIDE DOOR WOULD HAVE OPENED WHILE DRIVING?

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE POWER STEERING ASSISTANCE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO BRAKE PADS AND STEERING WHEEL ISSUES. *SMD THE CONSUMER STATED WHEN SHE GENTLY APPLIED THE BRAKE, SHE HEARD A POPPING SOUND. ALSO, THERE WAS A GRINDING NOISE COMING FROM THE STEERING WHEEL WHEN SHE MADE A TURN. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE JERKED, ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.

MY 2011 FORD FUSION SE HAS HAD THE POWER STEERING ASSIST FAILURE LIGHT GO OFF AND THE POWER STEERING DOES NOT WORK. I HAVE READ PREVIOUS COMPLAINTS AND HAVE RESTARTED THE VEHICLE AFTER A MINUTE OR SO AND THE LIGHT GOES OFF, THE POWER STEERING AGAIN WORKS. I HAD THE VEHICLE TO THE FORD DEALERSHIP FOR AN ALIGMENT AND THEY HAD THE SAME POWER STEERING ISSUE. THERE HAS BEEN A RECALL ISSUED FOR THIS EXACT PROBLEM BY FORD, HOWEVER MY PARTICULAR VEHICLE IS NOT PART OF THE RECALL. I HAVE TALKED TO FORD AND THEY HAVE PASSED ON MY COMPLAINT TO CUSTOMER SERVICE WHO STATE THERE ISN'T ANYTHING THEY CAN DO. I AM SO DISGUSTED BY FORD RIGHT NOW. I DO FULLY UNDERSTAND THAT THE RECALL IS FOR CERTAIN VEHICLES MANUFACTURED AT CERTAIN PLANTS WITH CERTAIN PARTS, HOWEVER I DON'T UNDERSTAND HOW A COMPANY CAN IGNORE SOMEONE REGARDING A SAFETY ISSUE THAT IS EXACTLY THE SAME AS THE ONE THEIR RECALL IS FOR. VERY UNFAIR. AT THIS TIME, I EITHER HAVE TO PAY OUT OF POCKET FOR THE REPAIR OR CONTINUE TO HAVE A VEHICLE THAT IS UNSAFE TO DRIVE.

ON 2 RECENT OCCASIONS, I LOST MY POWER STEERING WHILE DRIVING MY VEHICLE. I DID NOT GET INTO AN ACCIDENT BUT NEARLY WENT OFF THE ROAD. I RECEIVED 2 MESSAGES ON MY DASHBOARD. POWER STEERING ASSIST DEFAULT AND SERVICE ADVANCETRAC. IT IS MY UNDERSTANDING THERE IS A RECALL ( 15S318) ON 2011 FORD FUSION AND OTHER FORD VEHICLES WITH THE SAME ISSUE. I CALLED FORD ON 08/24/2015 AND THEY TOLD ME MY VEHICLE WAS NOT INCLUDED IN THE RECALL. APPROX COST FOR REPAIR IS 1600-2000. THE POWER STEERING WILL NOT RESET ITSELF SO I CANNOT DRIVE THE VEHICLE. IT WOULD BE GREATLY APPRECIATED IF YOU COULD LOOK INTO THIS MATTER.

IN DECEMBER OF 2011 MY CAR HAD A RECALL FOR FRACTURING WHEEL STUDS. I BOUGHT MY CAR AT A YEAR OLD. A FEW MONTHS AFTER I BOUGHT MY CAR TWO WHEEL STUDS SNAPPED OFF. I CALLED FORD TO GET THE PARTS TO FIX IT AND THEY SAID NOTHING ABOUT THE RECALL. THEN ABOUT 6 MONTHS LATER ON OPPOSITE SIDE ANOTHER WHEEL STUD BROKE. I AGAIN CALLED FORD AND THEN THEY DECIDE TO MENTION THE RECALL. APPARENTLY THERE WAS ONE ISSUED BEFORE I OWNED MY CAR AND ONLY THE DRIVERS SIDE HAD BEEN FIXED. EVEN THOUGH I HAD HAD STUDS BREAK OFF ON DRIVERS SIDE AFTER THE RECALL. SO THEY DID THE RECALL ON THE PASSENGER SIDE. SINCE THEN I HAVE HAD STUDS BREAK 3 DIFFERENT TIMES ON BOTH SIDES. I CONTACTED FORD AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THIS TO ME IS A VERY BIG SAFETY ISSUE AND I DONT FEEL LIKE I SHOULD BE PAYING TO REPLACE THESE OR DRIVING A VEHICLE WITH POTENTIAL OF A WHEEL FALLING OFF.

I WAS DRIVING EARLY IN THE MORNING ON JULY 4, 2015 AND THE STEERING WENT OUT PRIOR TO HITTING A DEER. I TRIED TO AVOID HITTING THE DEER BUT COULDN'T TURN FAST ENOUGH DUE TO THE LOSS OF STEERING. SINCE THEN I HAVE HAD THE SUBFRAME AND BOTH UPPER AND LOWER CONTROL ARMS ON BOTH SIDES REPLACED AND A WHEEL ALIGNMENT COMPLETED AS WELL. STILL THE LOSS OF STEERING EXISTS AND THE LOCAL DEALERSHIP IS NOT WANTING TO FIX THE ISSUE. THE FIRST TIME THE LOST OF STEERING OCCURED I TOOK THE CAR TO MIDAS AND THEY REPLACED THE TWO 50 AMP FUSES AND STEERING WAS RESTORED. BUT FORD DEALERSHIP IS STATING THEY SAW NO DTCS RELATING TO LOSS OF STEERING BUT THE LOSS OF STEERING MESSAGE STILL SHOWS UP ON DASH.

IT APPEARED TO BE LOSS OF STEERING WHEN LEAVING A PARKING SPOT IN THE PARKING LOT. STEERING STILL WORKED, BUT WAS DIFFICULT TO TURN, WAS ABLE TO GET VEHICLE HOME BY DRIVING VERY SLOWLY. AFTER ONE DAY THE CAR STARTED UP AND THE STEERING SEEMED TO WORK OK AGAIN, BUT A STEERING CODE FLASHED IN DASH. HAVE NOT FIXED CAR YET -- WAS TOLD THAT REPAIR WOULD BE OVER $1700 BY A MECHANIC.

POWER STEERING ASSIST FAULT - CAUSING POWER STEERING FAILURE. RESTARTING CAR FIXED PROBLEM. HAPPEN A FEW TIMES UP UNTIL AUGUST 18TH (AT 39,500 MILES) WHEN I HAD A COMPLETE POWER STEERING FAILURE. POWER STEERING ASSIST FAULT WARNING ON CAR DASH. NO FIXING IT THIS TIME. HAD TO HAVE CAR TOWED TO A GARAGE FOR REPAIR. ONCE THE CORRECT RACK & PINION PART WAS LOCATED - WAS ONLY ONE AVAILABLE IN THE ENTIRE US. IT IS ON ORDER FOR MY GARAGE HOWEVER I'M NOT SURE IT IS EVEN GOING TO FIX THE ISSUE. THIS EXACT PROBLEM IS BEING RECALLED ON #15S18 - HOWEVER MY CAR WAS NOT INCLUDED DUE TO THE MONTH IT WAS MANUFACTURED. THIS IS ACCORDING TO FORD CUSTOMER CARE. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE MY CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGOSED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,214. THE VIN WAS UNAVAILABLE.

ON AUGUST 1ST, 2015, I WAS ON MY WAY HOME AT ABOUT 10 PM AT NIGHT. I WAS GOING UP A HILL THAT CURVED TO THE LEFT AND SUDDENLY LOST CONTROL OF MY STEERING WHEEL. INSTEAD OF TURNING LEFT THE CAR PROCEEDED TO GO STRAIGHT WHERE I THEN BEGAN TO PANIC. I THEN SLAMMED MY BRAKE TO THE FLOOR AND IT SOMEHOW UNEXPECTEDLY SPED UP. I CRASHED INTO A POWER LINE AND SMASHED THE FRONT END INTO A TREE THAT HAD TOTALED MY VEHICLE. I HAVE SEAT BELT BURNS ON MY NECK, STITCHES ON MY KNEE, ABRASIONS, SUFFERED FROM A MINOR CONCUSSION, A LARGE AMOUNT OF BRUISES, SMALL CUTS ON MY HANDS AND FOREHEAD. I HAVE FULL MEDICAL DOCUMENTS OF MY INJURIES INCLUDING PICTURES. I LATER FOUND OUT THERE WERE 2 RECALLS ON THE VEHICLE A POWER STEERING AND 1 FULL THROTTLE BODY RECALL. THE POWER STEERING WAS COMPLETELY REPLACED PREVIOUSLY IN 7/16/2013 & 10/26/2013 AND THERE WAS NO SOLUTION TO THE THROTTLE BODY RECALL EXCEPT A EXTEND WARRANTY. I ALSO WENT TO THE CAR DEALERSHIP WHERE I PURCHASED MY VEHICLE 2 DAYS BEFORE THE ACCIDENT AND THEY MENTIONED NOTHING ABOUT ANY OF THE RECALLS. THEY ALSO HAD NO CLUE WHY IT WAS MAKING THE STRANGE NOISES AND TOLD ME IT WAS FINE AFTER 4 HOURS OF SERVICE. I'M STILL CURRENTLY EXPERIENCING PAIN IN MY SHOULDER THAT WAS DIAGNOSED AT THE ORTHOPEDICS ON AUGUST 18TH. I HAVE TO ATTEND PHYSICAL THERAPY TWICE A WEEK FOR 6 WEEKS. I CURRENTLY HAVE SHOOTING PAINS IN MY LEFT SHOULDER & MUSCLE SPASMS. ALSO MY LEG HAS NERVE DAMAGE WHERE I'M STILL EXPERIENCING NUMBNESS AT THIS TIME. THERE IS ALSO PERMANE

ON AUGUST 1ST, 2015, I WAS ON MY WAY HOME AT ABOUT 10 PM AT NIGHT. I WAS GOING UP A HILL THAT CURVED TO THE LEFT AND SUDDENLY LOST CONTROL OF MY STEERING WHEEL. INSTEAD OF TURNING LEFT THE CAR PROCEEDED TO GO STRAIGHT WHERE I THEN BEGAN TO PANIC. I THEN SLAMMED MY BRAKE TO THE FLOOR AND IT SOMEHOW UNEXPECTEDLY SPED UP. I CRASHED INTO A POWER LINE AND SMASHED THE FRONT END INTO A TREE THAT HAD TOTALED MY VEHICLE. I HAVE SEAT BELT BURNS ON MY NECK, STITCHES ON MY KNEE, ABRASIONS, SUFFERED FROM A MINOR CONCUSSION, A LARGE AMOUNT OF BRUISES, SMALL CUTS ON MY HANDS AND FOREHEAD. I HAVE FULL MEDICAL DOCUMENTS OF MY INJURIES INCLUDING PICTURES. I LATER FOUND OUT THERE WERE 2 RECALLS ON THE VEHICLE A POWER STEERING AND 1 FULL THROTTLE BODY RECALL. THE POWER STEERING WAS COMPLETELY REPLACED PREVIOUSLY IN 7/16/2013 & 10/26/2013 AND THERE WAS NO SOLUTION TO THE THROTTLE BODY RECALL EXCEPT A EXTEND WARRANTY. I ALSO WENT TO THE CAR DEALERSHIP WHERE I PURCHASED MY VEHICLE 2 DAYS BEFORE THE ACCIDENT AND THEY MENTIONED NOTHING ABOUT ANY OF THE RECALLS. THEY ALSO HAD NO CLUE WHY IT WAS MAKING THE STRANGE NOISES AND TOLD ME IT WAS FINE AFTER 4 HOURS OF SERVICE. IM STILL CURRENTLY EXPERIENCING PAIN IN MY SHOULDER THAT WAS DIAGNOSED AT THE ORTHOPEDICS ON AUGUST 18TH. I HAVE TO ATTEND PHYSICAL THERAPY TWICE A WEEK FOR 6 WEEKS. I CURRENTLY HAVE SHOOTING PAINS IN MY LEFT SHOULDER & MUSCLE SPASMS. ALSO MY LEG HAS NERVE DAMAGE WHERE IM STILL EXPERIENCING NUMBNESS AT THIS TIME. THERE IS ALSO PERMANENT

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,800.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. AFTER STARTING UP THE ENGINE AND ATTEMPTING TO TURN THE STEERING WHEEL, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS DRIVEN WITH CAUTION AND DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE POWER STEERING CONTROL MODULE, RACK AND PINION AND OTHER RELATED COMPONENTS WERE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V340000 (STEERING) HOWEVER, THE RECALL REMEDY WAS PERFORMED PRIOR TO THE RECEIVING THE RECALL NOTIFICATION. THE CONTACT WAS UPSET BECAUSE THE MANUFACTURER REFUSED TO REIMBURSE FOR PREVIOUS REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,941.

MY VEHICLE ISSUED A WARNING " CHECK FUEL FILL INLET" AFTER FILLING MY TANK. IT WAS VERY HARD TO FILL AND THE PUMP KEPT SHUTTING OFF. I READ THE MANUAL AND FOLLOWED THE PROCEDURE AS DIRECTED TO RESOLVE THE PROBLEM. APPROXIMATELY 3 DRIVING CYCLES LATER, THE LIGHT WENT OFF. I REFUELED YESTERDAY AND FUEL BEGAN LEAKING OUT FROM THE FUEL FILLING PORT AND DOWN THE SIDE OF THE CAR. I STOPPED SEVERAL TIMES AND CLEANED THE SPILL. I FINALLY GAVE UP AND STOPPED AT HALF A TANK. I WENT TO THE DEALER TODAY AND WAS TOLD THIS ISSUE (REPLACING THE FUEL FILLER NECK) WAS NOT PART OF THE 8 YEAR/ 80,000 MILE EMISSIONS WARRANTY IN CALIFORNIA AND WOULD NOT BE COVERED. THIS IS NOT ONLY A SAFETY ISSUE BUT AN ENVIRIONMENTAL ISSUE AS WELL. I AM HIGHLY CONCERNED THAT FORD CAN PICK AND CHOOSE WHAT ITEMS ARE WARRANTED WHEN IN FACT THE ENTIRE SYSTEM IS FULLY INTEGRATED AND RELATES TO ALL OTHER FUNCTIONS IN THE SYSTEM. THE SAFETY ISSUE ENDAGERS NOT JUST MYSELF BUT ANYONE AT THE GAS STATION AT THE TIME. I BELIEVE A RECALL SHOULD BE ORDERED. WHEN DOING MYY RESEARCH ABOUT THIS ISSUE I HAVE FOUND THIS TO BE A VERY COMMON DEFECT IN FORD FUSIONS.

THE DRIVER SIDE DOOR SWUNG OPEN WHILE DRIVING AROUND A BEND AT APPROXIMATELY 35MPH. THE CAR ON THE OTHER SIDE OF THE ROAD HAD TO SLAM ON HIS BRAKES AND SWERVE TO AVOID MY DOOR. AFTER STOPPING I WAS UNABLE TO THEN OPEN THE DOOR FROM THE INSIDE. THE ONCOMING DRIVER AND CAR DID NOT HAVE ANY INJURY OR DAMAGE. TESTING THE DRIVER DOOR I FOUND IT OPENED FROM THE OUTSIDE BUT AFTER THE DOOR WAS OPEN IT WOULD NOT SHUT. THE DOOR BOUNCED OFF THE FRAME AND HIT ME IN THE CHIN. I WAS ABLE TO CLOSE THE DOOR IF I LIFTED THE LEVER IN THE DOOR. I REPEATED THIS A FEW TIMES, EVERY THE DOOR OPENED FROM THE OUTSIDE IT WOULD NOT SHUT AGAIN WITHOUT LIFTING THE LEVER. HOWEVER, SOMETIMES WHEN THE DOOR SHUT IT LATCHED CLOSED AND OTHER TIMES IT DID NOT. I CALLED MY LOCAL FORD OFFICE TO CHECK FOR A RECALL, I WAS TOLD THE 2011 WAS NOT ON THE RECALL LIST.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V340000 (STEERING) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MENTIONED THAT A FAILURE WAS EXPERIENCED UPON REVERSING OUT OF THE DRIVEWAY. THE POWER STEERING AND THE SYSTEM SENSOR FAULT WARNING LIGHTS ILLUMINATED. THE STEERING WHEEL LOCKED AND THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. IN ADDITION, THE INSTRUMENT PANEL FAILED AND THE GAUGES WERE NOT SHOWING A PROPER READING. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAR STARTED CHIMING AND COULD NOT TURN THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

CAR WAS TRAVELING 60MPH ON STRAIGHT ROAD WHEN IT JERKED AND WRENCH LIGHT AND CHECK ENGINE LIGHT AND ABS AND STABILITY LIGHTS CAME ON. PULLED TO SIDE OF ROAD AND SHUT OFF CAR. RESTARTED AND DROVE 100 FEET AND WRENCH LIGHT CAME BACK ON AND ONCE AGAIN PULLED OVER TO SHOULDER TO RESTART CAR. AFTER 2ND RESTART IT DROVE FINE FOR 15 MINUTES AND THEN STALLED COMPLETELY, ONCE AGAIN RESTARTED CAR AND DROVE 5 FEET IT ONCE AGAIN STALLED AND LOST ALL POWER. RESTARTED AND DROVE FOR 10 MINUTES TO HAVE IT START JERKING AT A STOP LIGHT AND THEN STALL OUT ONCE I PULLED INTO WORK.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 20 MPH MAKING A LEFT TURN, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 15V340000 (POWER STEERING). THE CONTACT'S TEETH WENT THROUGH HER BOTTOM LIP, WHICH REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 39,000.

CAR HAS EXTREME, LOUD, EMBARRASSING BELT AREA NOISE. IN CHECKING WITH TWO LOCAL FORD SERVICE DEPARTMENTS I AM TOLD THIS HAPPENS ALL THE TIME AND IS COMMON. IT'S ABOUT A $700.00 REPAIR. FORD SHOULD TAKE CARE OF THIS PROBLEM FOR THOSE AFFECTED WHICH I AM TOLD ARE MOST THAT HAVE BEEN SO UNFORTUNATE TO HAVE PURCHASED A FUSION OF THE YEAR 2011. THIS IS ONGOING FROM 0 TO 70 MPH.

I TOOK MY CAR IN FOR A RECALL (15S18) AND ALL THEY DID WAS RESET MY SENSOR. THE CODE MY CAR THREW WAS NOT IN A LIST OF CODES THAT WOULD WARRANT A GEAR REPLACEMENT. THE PROBLEM IS THAT I HAVE HAD THE POWER STEERING FAIL AT LEAST 6 TIMES IN THE LAST YEAR AND I DO NOT FEEL THAT THEY WERE TAKING THAT SERIOUSLY. THEY BASICALLY STATED AT THE DEALERSHIP THAT IF I WANTED IT FIXED I WOULD HAVE TO PAY FOR IT. I CALLED THE FORD COMPANY AND THEY WERE ALSO NOT HELPFUL. THEY STATED THAT IF IT HAPPENS AGAIN I CAN BRING IT BACK TO BE CHECKED AND IT IS STILL FIXABLE UNTIL 12/31/2015. I FEEL THAT IF I AM IN AN ACCIDENT NOW BECAUSE OF THIS THEY WILL BE NEGLIGENT IN THEIR DUTIES BECAUSE OF THIS RECALL AND I DO NOY KNOW WHAT TO DO NEXT. DO I HAVE AN RECOURSE?

MY CHECK ENGINE LIGHT CAME ON AND THE ERROR CODE IS FOR A EVAP SYSTEM LEAK. I TOOK THE CAR TO A GARAGE. THEY SAID THERE IS MOST LIKELY A SMALL CRACK IN THE FUEL DELIVERY HOSE ON THE CAPLESS FUEL SYSTEM. HOWEVER, TO SAVE MONEY THEY SAID TO GO TO A FORD DEALER BECAUSE IT COULD BE UNDER WARRANTY OR RECALLED. IT IS NEITHER. THE 2013 FORD FUSIONS WERE RECALLED FOR THE DELIVERY HOSE CRACKING. (RECALL NO. 13504) NOW I CANNOT FILL MY TANK UP THE WHOLE WAY WITHOUT GAS LEAKING OUT. THIS IS DANGEROUS AND I DON'T UNDERSTAND WHY MY CAR WOULD NOT BE RECALLED WHEN IT HAS THE SAME SAFETY ISSUES AS THE OTHER 50,000 THAT THEY DID RECALL.

MY VEHICLE STARTED SOUNDING LIKE SOMETHING WAS RUBBING. SO I HAD IT INSPECTED AND WAS TOLD THAT THE LOWER CONTROL ARMS ON MY PASSENGER SIDE WHERE BOTH DAMAGED AND IN NEED OF REPLACEMENT BUT THAT MY VEHICLE WAS MUCH TO NEW FOR THESE PARTS TO HAVE WORN OUT . IT WILL COST ME $645 TO REPAIR!

POWER ASSIST WHEN OUT ON THE CAR AND IT WAS ALMOST IMPOSSIBLE TO STEER. MOVED TO A SAFE PLACE AND RESTARTED THE CAR. THIS IS A DISASTER WAITING TO HAPPEN. I CONSIDER THIS A MAJOR SAFETY ISSUE IWTH THIS CAR. HAS HAPPENDED MUTIPLE TIMES SINCE THEN. WHAT HAS TO HAPPEN BEFORE THERE IS A RECALL? I AM HAVING IT REPAIRED FOR SAFETY REASONS, BUT I AM HAVING TO PAY FOR THEIR DEFECTIVE PARTS. UPDATED 09/08/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. UPDATED 12/16/2015*JS

WE HAVE BEEN TOLD BY FORD THAT OUR 2011 FUSION IS NOT COVERED UNDER THE SAFETY RECALL FOR THE POWER STEERING FAILURE, BUT OUR CAR'S POWER STEERING WENT OUT LAST THURSDAY. WE ARE GETTING MESSAGES THAT SAY "POWER STEERING FAULT" AND "SERVICE ADVANCE TRAC," AND THE POWER STEERING IS MOST DEFINITELY GONE. OUR CAR WAS MANUFACTURED AT THE HERMOSILLO PLANT LISTED IN THE RECALL NOTICE, BUT THE BUILD DATE SHOWS AUGUST OF 2010, THROWING IT A MONTH EARLIER THAN THE DATE THEY'RE SHOWING. WHEN TESTED, WE RECEIVED FAULT CODES U3000-49 AND U3000-96 FOR INTERNAL MODULE FAILURE. THE CODE C-1277 IS ALSO PRESENT. THE TESTS POINT TO THE STEERING GEAR FAILURE.

I WAS DRIVING THE CAR ON THE NIGHT OF JULY 7TH. THE MIL CAME ON SAYING SERVICE POWER STEERING NOW. THE NEXT MORNING I HAD NO POWER STEERING AT ALL.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE SAFETY HAZARD LIGHT ILLUMINATED AND CAUSED THE VEHICLE TO DECELERATE. THE CONTACT WAS ABLE TO MOVE SAFELY ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

POWER STEERING WENT OUT MULTIPLE TIMES, HAD TO REPLACE POWER STEERING RACK.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE PCM WAS RE-PROGRAMMED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

DRIVING I-10 FRONT RIGHT TIRE GO'S FLAT PULLED OVER PUT ON A PAIR TIRE GOT BACK IN CAR TO LEAVE MESSAGE STARTS IN DASH SERVICE POWER STEERING AND I HAVE NO POWER STEERING CALLED DEALERSHIP THEY TOLD ME IT WAS PROBABLY A COINCIDENCE THAT THE FLAT TIRE AND NO POWER STEERING HAPPENED THAT A FLAT TIRE CAUSED ELECTRIC POWER STEERING TO QUIT WORKING SEARCHED THIS PROBLEM ONLINE A LOT OF PEOPLE HAVING SAME PROBLEM SOME OF THEM JUST DRIVING NO FLAT TIRE JUST QUITS WORKING SOME ON AND OFF AT TIMES

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE CONTACT STARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 96,275.

PUT THE CAR IN REVERSE AND THE POWER STEERING LOCKED UP. THIS HAS HAPPENED ABOUT 6 TIMES SINCE THEN AND THE FORD DEALER KEEPS SAYING THAT THE CANT FIND THE PROBLEM. BUT WHY IS THIS HAPPENING IF THERE ISNT A PROBLEM?

THE VEHICLE LOST POWER STEERING IN A TURN AND THE DRIVER HAD INSUFFICIENT STRENGTH TO CONTROL THE VEHICLE. THE VEHICLE DROVE OVER THE CURB ON THE SIDE OF THE ROAD AND BENT THE TIRE RIM. THE DISPLAYED CAUTION WAS "POWER STEERING ASSIST FAULT/ SERVICE ADVANCETRAC." IN A DIFFERENT SITUATION, THE CURB COULD HAVE VERY EASILY BEEN ANOTHER VEHICLE OR PEDESTRIANS. THIS FAILURE OF POWER STEERING HAS OCCURRED AT HIGH SPEEDS AS WELL. SERVICE PROVIDERS DO NOT SEE THE FAULT IN THE WORKSHOP AS THE FAULT CLEARS EACH TIME THE CAR IS TURNED OFF AND FAILS RANDOMLY.

MY WIFE WAS LEAVING A PATIENT'S HOUSE, AND WHEN SHE STARTED THE VEHICLE, SHE HAD NO POWER STEERING. SHE TRIED TURNING THE CAR OFF AND BACK ON, BUT THE POWER STEERING WAS STILL NOT WORKING. SHE WAS ABLE TO CAREFULLY DRIVE THE CAR TO A LOCAL MECHANIC. THE MECHANIC FOUND NO CODES RELATED TO THE POWER STEERING. A NEARBY DEALER OFFERED TO TOW THE VEHICLE DOWN AND INSPECT IT. THEY CLAIMED THAT THERE WAS NOTHING WRONG WITH THE CAR, THAT THERE WERE NO CODES AVAILABLE, AND THAT THERE WAS NOTHING THEY COULD DO. THE LOCAL MECHANIC FOUND NO CODES RELATED TO THE POWER STEERING EITHER. THE ONLY CODES THE CAR WAS SHOWING WERE RELATED TO A "PURGE VALVE" IN THE GAS TANK, WHICH WAS REPLACED AT THE DEALER. AS THE SOURCE OF THE PROBLEM HAS NOT BEEN FOUND, WE ARE LOOKING TO REPLACE THE CAR, AS THE LOSS OF POWER STEERING WOULD BE DANGEROUS. WE WILL NOW BE REQUIRED TO GO DRIVE THE CAR FROM THE DEALERSHIP TO ANOTHER DEALERSHIP TO ATTEMPT TO TRADE IT IN. FORD MEDIA HAS ANNOUNCED A RECALL ON CERTAIN 2011 FUSIONS BUILT AT THE HERMOSILLO PLANT, BUT WE HAVE YET TO RECEIVE NOTIFICATION OR THE RECALL NOTICE ON THIS ONE. THE SERVICE CENTER HAD YET TO RECEIVE A NOTIFICATION, EITHER. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2015/05/27/FORD-ISSUES-TWO-SAFETY-RECALLS-IN-NORTH-AMERICA-.HTML

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED AFTER THE WRENCH AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,525.

WHILE ACCELERATING ON THE FREEWAY THE POWER STEERING FAILED. A WARNING CAME ON. TURNED OFF THE CAR WHICH RESET THE SYSTEM AND CORRECTED THE PROBLEM. THIS IS THE SECOND TIME IT HAS HAPPENED.

THE BLOWER RESISTOR AND BLOWER RESISTOR PLUG HAS CAUGHT FIRE AND MELTED. I HAVE PICTURES. THIS CAUSES YOU AC TO COME ON AND OFF INTERMITTENTLY.