Page 6 of 21 · complaints 251–300 of 1,023

2009 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Service Brakes
Filed Jan 8, 2019133,500 milesCA

DEALER HAS INFORMED ME THAT THEY ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) HAS FAILED. HAVING THE REPAIRS DONE AND WILL COST $1600.

Air Bags
Filed Jan 5, 2019NY

TAKATA RECALL LOCAL DEALER SAYS NO PARTS AVAILABLE I RECEIVED LETTER IN MAY 2018, REPEATED CALLS RESULT IN "NO" NOW ITS JANUARY 2019!

Service Brakes
Filed Jan 3, 2019227,000 milesKY

WITH ANTISKID ACTIVATED TRYING TO STOP IN AN EXPEDITED MANNER FROM 30MPH BRAKES LOST ALL PRESSURE. PEDAL GOES TO THE FLOOR. WITH NORMAL BRAKING THEY WORK JUST FINE. TESTED BRAKES ON A GRAVEL ROAD AND SPEED DOES NOT MATTER. WHEN THE ANTISKID TRIES TO STOP THE CAR YOU LOOSE ALL BRAKE PRESSURE AND CAR CONTINUES TO TRAVEL FORWARD WITH NO BRAKING. EMERGENCY BRAKE WAS THE ONLY THING THAT STOPPED THE CAR. THERE IS NO BRAKE WARNING LIGHT ON AT THIS TIME OR DURING THE EVENT.

Service Brakes
Filed Jan 2, 201999,900 milesTX

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FELT SPONGY. THE VEHICLE FAILED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 99,900. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Jan 2, 2019165,675 milesWI

WHILE SLOWING ON A HIGHWAY TO TURN ONTO A SIDE ROAD, THE VEHICLE ENCOUNTERED SLIPPERY CONDITIONS. THE ABS ENGAVED AND THE BRAKE PEDAL BECAME VERY SOFT, AND WENT ALMOST TO THE FLOOR. NEARLY ALL BRAKING ABILITY WAS LOST.

Air Bags
Filed Dec 30, 201881,000 milesMD

I HAVE BEEN NOTIFIED THAT MY VEHICLE IS SUBJECT TO A RECALL BECAUSE IT HAS A PASSENGER TAKATA AIR BAG. I HAVE REPEATEDLY CHECKED WITH MY DEALER, SHEEHY FORD IN GAITHERSBURG, MD ABOUT THE DATE MY VEHICLE WILL BE RECALLED. THEY HAVE NO INFORMATION AND NO ADVICE FOR ME EXCEPT TO CONSIDER TRADING THE VEHICLE IN. THIS IS TOTALLY UNACCEPTABLE TO ME.

Service Brakes
Filed Dec 23, 201898,750 milesVA

WHILE IN MOTION THE BRAKES GO TO THE FLOOR AFTER HITTING AND UNEVEN ROAD SURFACES (POTHOLE, R/R TRACKS) WHILE BRAKING CAUSING THE VEHICLE TO NOT STOP TILL AFTER THE DESIRED STOPING LOCATION OR AFTER PASSING THROUGH STOP/RED LIGHTS, OR NOT BEING ABLE TO SAFETY MAKE A DESIRED TURN. AFTER SAID EVENT IT TAKES DAYS SOMETIMES WEEKS FOR THE BRAKE SYSTEM TO RETURN TO 'NORMAL' FEEL. THE BRAKES CONTINUE TO FEEL SPONGY AND THE PEDAL HAS TO BE PUSHED FURTHER DOWN IN ORDER TO STOP

Air Bags
Filed Dec 20, 2018MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED TOM HOLZER FORD AT 248-474-1234 (LOCATED AT 39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 18, 2018138,000 milesMO

TAKATA RECALL: I HAVE BEEN ENTIRELY UNABLE TO OBTAIN SERVICE FOR THIS RECALL FOR OVER ONE YEAR. EVERY CALL TO THE DEALER IS REBUFFED WITH THE MESSAGE THAT I MUST BE A CRANK OF SOME KIND FOR WANTING THIS RECALL SERVICE TO BE DONE. AIRBAGS ARE IMPORTANT AND THEY SHOULD FIX THEM IN A REASONABLE TIME, NOT MAKE ME WAIT YEARS WITH AN UNSAFE PRODUCT.

Air Bags
Filed Dec 14, 201899,200 milesIA

AFTER HITTING A PIECE OF ICE THE ABS SYSTEM KICKED IN AND DID WHAT IT WAS SUPPOSE TO DO, HOWEVER SINCE THIS HAPPEN MY BRAKE PEDAL CONTINUES TO GO'S TO THE FLOOR BARELY STOPPING MY VEHICLE, THERE ARE NO LIGHTS ON TO INDICATE ANY PROBLEM, BUT SOMETHING IS WRONG AS BRAKE PEDAL SHOULD NOT BE THAT SOFT AND GO TO THE FLOOR. I LOOKED THIS UP TO SEE IF THERE ARE ANY ISSUES WITH OTHER FORD FUSIONS AND FOUND THAT IT IS A PROBLEM WITH MANY FORD FUSIONS, ISN'T THIS A SERIOUS SAFETY CONCERN, MY BRAKES GO TO THE FLOOR AND THERE IS NO LIGHT TO INDICATE THERE IS A PROBLEM WITH THE BRAKING SYSTEM WHEN OBVIOUSLY THERE IS OR MY PEDAL WOULDN'T BE GOING TO THE FLOOR.

Service Brakes
Filed Dec 13, 2018159,000 milesIL

I HAVE BRAND NEW BRAKES AND ROTORS ON. A FEW WEEKS AGO ON A SNOWY DAY I HAD TO ENGAGE THE ABS SYSTEM. AFTER THAT I HAVE A VERY SOFT SPONGY BRAKE FEEL TO MY BRAKES. IT IS TAKING FULL ENGAGING OF BRAKES TO COME TO A COMPLETE STOP NOW. I DON'T FEEL LIKE THE CAR IS SAFE.

Service Brakes
Filed Dec 12, 2018105,000 milesVA

CAR LOST BRAKING PRESSURE WHEN DRIVING IN SNOW/ICY CONDITIONS IN SECOND WEEK OF JANUARY 2018. TOOK IT TO MECHANIC WHO DIAGNOSED FAULTY ABS HCU, BUT SOMEHOW "RESET" THE SYSTEM WHEN WORKING TO DIAGNOSE THE PROBLEM AND CONSEQUENTLY CHOSE NOT TO REPLACE THE UNIT. DROVE WITHOUT ANY BRAKING ISSUES UNTIL DRIVING AGAIN RECENTLY IN SNOW/ICY CONDITIONS, AND SAME PROBLEM REOCCURRED. UNPREDICTABLE, REDUCED BRAKING CONTINUING IN ALL SURFACE CONDITIONS AND SPEEDS SEVERAL DAYS AFTER PROBLEM WAS REINTRODUCED. PEDAL CAN TRAVEL NEARLY TO THE FLOOR WITH DECREASED STOPPING POWER, BUT PUMPING THE BRAKES CAN SOMETIMES TEMPORARILY REINTRODUCE NORMAL BRAKE PEDAL "TRAVEL." PROBLEM APPARENTLY KICKS IN WHEN ABS IS ACTIVATED BUT PERSISTS AFTERWARD.

Service Brakes
Filed Dec 4, 201863,000 milesUT

THE BRAKES SUDDENLY BECAME SOFT AND THE BRAKE PEDAL TRAVELLED ALMOST TO THE FLOOR BEFORE STOPPING THE VEHICLE. THIS OCCURRED WHILE SLOWING FOR AN INTERSECTION ON A WET ROAD. IT DIDN'T FEEL LIKE THE ABS SYSTEM ACTIVATED PROPERLY. THE BRAKES REMAINED SOFT AFTER THAT AND ARE NOT WORKING PROPERLY.

Vehicle Speed Control
Filed Dec 4, 2018175,000 milesVA

DURING ACCELERATION, TYPICALLY GETTING ON A HIGHWAY, THE CAR CONTINUED TO ACCELERATE AFTER THE GAS PEDAL HAS BEEN LET OFF. PROBLEM IS MOMENTARY AND STOPPED AFTER HITTING THE BRAKE AND TAPPING THE GAS PEDAL. HAPPENED 4 TIMES IN ABOUT A MONTH AND A HALF.

Service Brakes
Filed Dec 4, 2018143,525 milesIL

AFTER AN ABS SITUATION WHEN SLOWING ON A SLICK ROADWAY THE BRAKE PEDAL DROPS NEARLY TO THE FLOOR DANGEROUSLY REDUCING BRAKING PRESSURE INCREASING STOP TIME. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

Service Brakes
Filed Dec 3, 2018144,000 milesVA

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TOOK AN EXTENDED AMOUNT OF TIME TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS PUMP AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED AND FOLLOWED UP BY A BRAKE FLUID FLUSH. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Air Bags
Filed Dec 3, 2018TN

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD WOLF CHASE (7925 STAGE RD, MEMPHIS, TN 38133, (901) 209-1257) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Dec 3, 2018SD

AFTER DRIVING ON SLIPPERY ROADS ON A CITY STREET, THE BRAKE PEDAL BECAME SOFT AND WE COULD NOT STOP. WE HAD TO PUMP THE BRAKES MANY TIMES. THE LOCAL FORD DEALERSHIP SAYS THE ABS HCU HAS FAILED.

Service Brakes
Filed Dec 3, 201889,000 milesIL

DURING NORMAL VEHICLE OPERATION, THE ABS RANDOMLY TURNS ON AND OFF WHILE DRIVING, SEVERELY LIMITING MY ABILITY TO SUCCESSFULLY DEPLOY THE BRAKES AND BRING THE VEHICLE TO A STOP. THIS BEGAN HAPPENING OUT OF THE BLUE 5 DAYS AGO. ROAD CONDITIONS DON'T SEEM TO BE A FACTOR. IT IS OCCURRING IN WET AND DRY CONDITIONS AND ON BOTH PAVED AND ROUGH ROADS.

Air Bags
Filed Dec 1, 2018NV

TAKATA RECALL. IT HAS BEEN OVER TWO YEARS

Air Bags
Filed Nov 30, 2018MI

TAKATA RECALL I RECEIVED A NOTICE OF THE TAKATA RECALL (PASSENGER FRONTAL AIRBAG INFLATOR) IN FEBRUARY 2018. IT IS ALMOST DECEMBER 2018. IF THIS IS SUCH A SAFETY ISSUE, WHY IS THE RECALL STATUS STILL LISTED AS: "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"?? WHEN WILL A REMEDY BE AVAILABLE??

Service Brakes
Filed Nov 30, 201852,500 milesVA

MY WIFE BRAKED ABRUPTLY ON THE HIGHWAY AND AFTERWARD, NOTICED THAT THE BRAKE PEDAL WOULD GO TO THE FLOOR BEFORE SHE COULD STOP. SHE SAID IT SEEMED LIKE THE PEDAL HAD LOST ALL FUNCTION.

Service Brakes
Filed Nov 29, 2018104,000 milesIL

BRAKE PEDAL FELL TO THE FLOOR AFTER ABS INITIATED (SKID ON ICE). REQUIRES SIGNIFICANT FORCE TO STOP VEHICLE. BRAKE FLUID IS FULL AND MASTER CYLINDER IS NOT COMPROMISED

Air Bags
Filed Nov 27, 2018IL

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS), WHICH INDICATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 27, 2018226,000 milesTX

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT CALLED COLLEGE STATION FORD AT 979-431-3382 (LOCATED AT 1351 EARL RUDDER FWY, COLLEGE STATION, TX 77845) AND A DIAGNOSTIC TEST WAS RECOMMENDED. THE MANUFACTURER WAS CALLED AND THE CONTACT ASKED FOR A SUPERVISOR, BUT THE AGENT DID NOT TRANSFER THE CALL. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 226,000. *TT*JB

Air Bags
Filed Nov 26, 2018NJ

TAKATA RECALL

Air Bags
Filed Nov 26, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (SAYVILLE FORD, 5686 SUNRISE HWY, SAYVILLE, NY 11782, (855) 561-1191) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 26, 2018IN

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM DOBSON FORD INC AT (888) 359-4427 (LOCATED AT 806 N PLYMOUTH RD, WINAMAC, IN 46996) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 23, 201850,000 milesMD

TAKATA INFLATORS I BOUGHT MY FUSION IN 2013 . MAYBE ABOUT A YEAR AND A HALF LATER ONE DAY MY AIRBAG LIGHT CAME ON OUT OF THE BLUE. MY CAR WARRENTY AT THE I BELIEVE EXPIRED. I TOOK IT TO A FORD DEALERSHIP AND WAS CHARGE I BELIEVE $99 FOR A DIAGNOSTIC. I MAYBE WRONG I MAY NEED TO FIND THE REPORT FROM BACK IN 2014 BUT I BELIEVE THEY SAID IT WAS A BAG AIR INSTALLED IN ON PASSENGER SIDE AND IT WOULD BE 900 TO FIX. I SAID NO BECAUSE I WAS A STUDENT I COULDN'T AFFORD THAT. I HAVE JUST ACCEPTED THE FACT IT WAS NO GOOD. I THEN SEE THIS RECALL I GOT NOTIFIED ON AND IT GOT ME WONDERING. SO I JUST WANTED TO SEND THIS TO BE NOTED UNDER MY VIN.

Service Brakes
Filed Nov 21, 2018120,000 milesVA

I HAVE OWNED MY CAR SINCE 2009, WHEN IT WAS PURCHASED NEW. IT IS SERVICES ON REGULAR INTERVALS. RECENTLY, AND FOR THE FIRST TIME, I HAD TO AGGRESSIVELY BRAKE TO AVOID A COLLISION ON A BLIND CORNER DURING TRAVEL ON A HIGHWAY. THE ABS KICKED IN DO TO WET, SLICK ROAD CONDITIONS. SINCE THEN, MY BRAKES HAVE BEEN SOFT AND REQUIRE ME TO NEARLY FULLY DEPRESS TO SAFELY STOP. THIS IS VERY CONCERNING, AND APPEARS TO BE A COMMON RESPONSE TO ABS ACTIVATION IN THIS VEHICLE.

Service Brakes
Filed Nov 19, 2018150,000 milesIN

AFTER BRAKING WHEN THE ABS WAS ACTIVATED THERE IS A LOSS OF PRESSURE IN THE CAR'S BRAKE PEDAL, WHICH FORCES THE DRIVER TO PRESS MUCH HARDER ON THE PEDAL TO BRING IT TO A STOP. THE BRAKE PEDAL GETS VERY "SOFT" AND GOES TO THE FLOOR. THIS PROBLEM DOES NOT OCCUR ALL THE TIME BUT ALWAYS OCCUR AFTER THE ABS HAS BEEN ACTIVATED . THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS BUT THIS IS THE FIRST I HAVE REPORTED IT.

Service Brakes
Filed Nov 14, 201815,000 milesMD

THE BRAKE PEDAL HAS BECOME SOFT OR SQUISHY AND I MUST PUSH IT HARDER FOR THE CAR TO STOP. THIS STARTED AFTER I HIT THE BRAKES WHILE IT WAS RAINING. MY CAR SLID BUT EVENTUALLY CAME TO A STOP AS I MANUEVERED AROUND A STOPPED CAR. I WAS DRIVING ON A HIGHWAY AT THE TIME AND THE TRAFFIC CAME TO A STOP BECAUSE OF AN ACCIDENT AHEAD. THIS SOFT BRAKE PEDAL HAS HAPPENED IN THE PAST AFTER BRAKING ON BUMPY ROADS OR IN THE SNOW. THE FIRMNESS OF THE BRAKE PEDAL HAS COME BACK IN ALL PREVIOUS OCCASIONS BUT HAS NOT YET IN OVER A WEEK IN THIS CURRENT SITUATION.

Air Bags
Filed Nov 13, 2018120,000 milesMO

"TAKATA RECALL" I RECEIVED A NOTICE MONTHS AGO CONCERNING THE RECALL. I CALLED TWO DIFFERENT FORD DEALERSHIPS. ONE IN OZARK MO AND ONE IN SPRINGFIELD MO. BOTH ACKNOWLEDGED THERE IS A RECALL. BOTH SAID THEY HAD TO ORDER PARTS. NEITHER DEALERSHIP EVER CALLED ME TO INSTALL NEW AIRBAG.I THEN RECEIVED INFORMATION CONCERNING THE SETTLEMENT. I AM ENTERING THE DATE OF 9/5/18 BECAUSE IT IS MY UNDERSTANDING THIS IS WAS THE DATE OF THE PRELIMINARY APPROVAL HEARING.

Air Bags
Filed Nov 13, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (KEN GRODY FORD, 6211 BEACH BLVD, BUENA PARK, CA 90621, 714-521-3110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Nov 13, 2018NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JANUARY OF 2017. THE DEALER (FULLERTON FORD, 1044 US-22, SOMERVILLE, NJ 08876) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 13, 2018MA

I HAVE BEEN WAITING FOR 6 MONTHS FOR PARTS ON RECALL 18V046. ONLY TO BE TOLD EVERY MONTH THAT THE PARTS ARE NOT AVAILABLE. NOT SURE THIS IS THE VENUE TO COMPLAIN

Service Brakes
Filed Nov 12, 201882,700 milesMI

WHILE BRAKING AND MAKING A RIGHT TURN, THE BREAK PEDAL SUDDENLY LOST PRESSURE PREVENTING THE BREAKS FROM WORKING PROPERLY. I ROLLED PAST THE CORNER, THIS WAS A NEAR ACCIDENT. I LIFTED MY FOOT PUMPING THE BREAKS, IT DIDN'T CHANGE THE PRESSURE. I HAD TO PUT MY FOOT AT LEAST 80% OF THE WAY DOWN TO THE FLOOR TO STOP. THIS LASTED ABOUT 12 HOURS. I TOOK IT IN AND WAS INFORMED IT WAS A COMMON PROBLEM IN THE ABS SYSTEM AND THAT IT WILL COME AND GO. THIS IS VERY DANGEROUS AND MAY HAVE ALREADY CAUSED ACCIDENTS BUT BECAUSE THE PROBLEM COMES AND GOES IT'S HARD TO FIND IT. PLEASE FIX THIS PROBLEM FORD!

Service Brakes
Filed Nov 12, 2018100,000 milesIN

AS I WAS DRIVING (IN MOTION) AFTER GOING OVER ROUGH PAVEMENT THE BRAKES COMPLETELY WENT TO THE FLOOR. THERE WAS A SMALL AMOUNT OF BRAKING EFFECTIVENESS BUT IT WAS VERY DANGEROUS AND I HAD TO PULL OVER. I WAS GOING TO CALL A TOW TRUCK BUT AFTER I TURNED THE CAR OFF AND TURNED IT BACK ON THE BRAKES HAD POWER AGAIN.

Service Brakes
Filed Nov 10, 2018109,000 milesNC

BRAKES FAIL AND GO TO FLOOR RANDOMLY DESPITE REPAIRING EVERY KNOWN PART ASSOCIATED WITH BRAKE FAILURE. I HAVE BEEN FORCED TO DRIVE ONTO THE ROAD SHOULDER TWICE THIS WEEK.

Air Bags
Filed Nov 8, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 8, 2018AL

TAKATA RECALL, I RECEIVED A LETTER LAST YEAR ABOUT THE RECALL, THE PASSENGER AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPAIRED BEFORE IT GOES OFF BY ITSELF. I CALLED FORD DEALERSHIP AND TOLD THEM ABOUT THE LETTER, THEY INFORMED ME THAT THEY DIDN'T HAVE PARTS TO REPAIR IT. THEY WOULD NOTIFY ME WHEN THE PARTS COME IN. THAT WAS AROUND JANUARY OF 2018.

Air Bags
Filed Nov 8, 2018OK

TAKATA RECALL. I RECEIVED A RECALL NOTICE ON MY 2009 FORD FUSION IN 2012.. I HAVE RECEIVED 2 MORE NOTICES SINCE THEN. I HAVE CALLED MY LOCAL FORD DEALERSHIP ON A REGULAR BASIS AND AM TOLD EACH TIME THAT THEY HAVE NOT RECEIVED PARTS FOR THE RECALL YET AND DO NOT KNOW WHEN THEY WILL RECEIVE THEM.

Air Bags
Filed Nov 8, 2018NE

THERE HAS BEEN A RECALL ON MY AIRBAGS BUT THERE HASN'T BEEN A SOLUTION. IT'S BEEN A FEW YEARS AND IT DOESN'T MAKE SENSE TO DRIVE THIS CAR ANYMORE. I EXPECT EITHER MY AIRBAGS BE FIXED IMMEDIATELY OR FUNDS TO GO TOWARDS A DIFFERENT CAR, CONSIDERING THE AIRBAGS AREN'T SAFE.

Service Brakes
Filed Nov 6, 2018125,000 milesMA

THIS HAS HAPPENED TWICE NOW WITH A MONTH BETWEEN INCIDENCES. I STOPPED ON A DOWNWARD SLOPE ON A CITY/TOWN STREET, AND THEN THE BRAKES LET GO A LITTLE AND WE'RE SOFT THE REST OF MY DRIVE. THE SECOND TIME I HEARD AND FELT A VIBRATION AS THE BRAKES STOPPED HOLDING AND I HAD TO PRESS HARDER. BOTH TIMES THE BRAKES HAVE EVENTUALLY RETURNED TO NORMAL, TWO HOURS LATER THE FIRST TIME AND 24 HOURS LATER THE SECOND. MY MECHANIC BELIEVES THIS SOUNDS LIKE THE ANTILOCK BRAKE SYSTEM. THIS IS CONCERNING BECAUSE THOUGH IT IS FINE NOW, I DON'T KNOW WHERE OR WHEN THE BRAKES WILL STOP BEING EFFECTIVE. I DO A LOT OF DRIVING AND I LIVE IN A HILLY PART OF THE COUNTRY THAT GETS SNOW IN THE WINTERS. I NEED TO BE ABLE TO TRUST MY CAR BRAKES WILL NOT GIVE OUT ON ME ALL OF A SUDDEN.

Service Brakes
Filed Nov 5, 201850,000 milesPA

PROBLEM WITH BRAKES, SPONGIE, GOING TO THE FLOOR EVEN AFTER I REPLACED BRAKES ROTORS AND CALIPERS THE WHOLE WAY AROUND THE VEHICLE. DOES NOT HAPPEN ALL THE TIME ONLY 50,000 MILES ON THE VEHICLE. MECHANIC TOLD US NOTHING WAS WRONG. BUT WHY DOES IT CONTINUE TO HAPPEN. THIS IS UNSAFE AND I HAVE ALMOST BEEN INVOLVED IN 2 ACCIDENTS DUE TO BRAKES FAILING. HOW DO I GET THIS FIXED AND HOW CAN I HAVE THIS TAKEN CARE OF. IT IS WORSE WHEN IT IS WET OR RAINING OUT. ALL OF A SUDDEN BRAKES GO TO FLOOR AND YOU ARE UNABLE TO STOP EVEN WHEN PUMPING THE BRAKES.

Air Bags
Filed Nov 5, 2018MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (JANNELL FORD OF HANOVER, 2000 WASHINGTON ST, HANOVER, MA 02339, (888) 698-5502) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PART WAS REPLACED ON 12/20/18*JB

Air Bags
Filed Nov 5, 2018NE

I RECEIVED A RECALL NOTICE FOR THE PASSENGER SEAT AIRBAG FROM FORD IN 2017, AND ACCORDING TO THE NOTICE, ONE OF THE MANUFACTURE NEAR ME WILL CONTACT ME TO SCHEDULE AN APPOINTMENT. HOWEVER I HAVEN'T HEAR ANYTHING RELATED TO THE RECALL. I EVEN CHATTED WITH ONE OF THE AGENTS OF FORD, SHE SAID THE MODEL IS NOT AVAILABLE AT THE TIME. IT'S BEEN MORE THAN 10 MONTHS FROM THE CHAT NOW.

Air Bags
Filed Nov 4, 2018OK

TAMARA RECALL

Unknown or Other
Filed Nov 2, 201893,600 milesRI

THE DRIVER'S SIDE INTERIOR DOOR LATCH WAS BROKEN COULD NOT LOCK THE DRIVER'S SIDE DOOR WITHIN THE LAST 5 YEARS. I TOOK IT TO FLOOD FORD OF NARRAGANSETT, RI AND THEY FIXED IT. NOW THE SAME PROBLEM HAS HAPPENED AGAIN. I HAVE AN APPOINTMENT TO HAVE IT FIXED AND DON'T THINK I SHOULD HAVE TO PAY FOR THE SAME REPAIR AGAIN!

Air Bags
Filed Nov 1, 2018AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE REMEDY AND PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR APPOINTMENT WITH EARNHARDT FORD (7300 W ORCHID LN., CHANDLER, AZ 85226 (480) 893-0000) OR CHAPMAN FORD SCOTTSDALE (3950 89TH ST., SCOTTSDALE, AZ 8251, (480) 420- 1460), WHICH WAS UNACCEPTABLE TO THE CONTACT. THE LOANER VEHICLE OPTION WAS ALSO NOT A CONVENIENCE AS THE CONTACT NEEDED TO KNOW WHEN THE MANUFACTURER MAY PROVIDE THE REMEDY AND PART TO THE DEALER BUT HAD NO ETA. THE MANUFACTURER WAS NOTIFIED TO ADDRESS PARTS AVAILABILITY AND THE LOANER VEHICLE PROCESS. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. PARTS DISTRIBUTION DISCONNECT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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