MY PASSENGER AIRBAG IS COMING OUT OF THE CASE. I HAVE BEEN CALLING TOMS FORD IN HAZLET FOR MONTHS AND THEY JUST KEEP TELLING ME THERE ARE NO PARTS.
2009 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON, IL 62002, (855) 999-5497) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE, STATED MONTHS AGO THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
EVERYTHING DESCRIBED IN INVESTIGATION PE16017 HAPPENED TO MY FUSION THIS YEAR. THE FIRST INCIDENT OCCURRED WHEN THE ABS KICKED IN WHILE DRIVING IN MOTION ON A WET ROAD. IMMEDIATELY AFTER THE BRAKES WERE MUSHY - ALMOST TO THE FLOOR. PUMPING THE BRAKES RESTORED HYDRAULICS, AND THE PROBLEM DID NOT REOCCUR UNTIL 12/24/17. THAT NIGHT THE ABS KICKED IN MULTIPLE TIMES WHILE MOVING ON A SNOWY / ICY ROAD. BRAKES WENT MUSHY AND ALMOST TO THE FLOOR. PUMPING THE BRAKES RESTORED HYDRAULICS BUT ONLY TEMPORARILY. IF I LET OFF THE BRAKES FOR ANY AMOUNT OF TIME, THE NEXT PRESS OF THE BRAKES RESULTS IN THE SAME THING OCCURRING. MECHANIC SAYS THE ABS REQUIRES A COMPUTER RESET TO RESOLVE AND THAT THIS MAY OCCUR EVERY TIME THE ABS KICKS IN. I DID NOT HAVE AN ACCIDENT BUT IT WOULD BE EASY TO REAR END SOMEONE SINCE YOU EXPECT PRESSURE MUCH SOONER THAN HAPPENS.
FORD DOES NOT HAVE REPLACEMENTS AND AIR BAG IS PARTIALLY COMING OUT OF PASSENGER SIDE DASH.
TAKATA RECALL WE HAVE BEEN INFORMED OF THIS DANGEROUS AIRBAG RECALL IN EFFECT SINCE 2016 AND HAVE BEEN TOLD THAT THE PART TO REPAIR THIS IS NOT YET AVAILABLE.
ONCE THE ABS MODE IS ACTIVATED FROM A HARD BRAKING THE FRONT WHEEL LOCKS UP LEAVING NO BRAKING AVAILABLE UNTIL THE FUSION IS ALMOST STOPPED. ONCE THE VEHICLE HAS SLOWED SIGNIFICANTLY THE LOCKED WHEEL RELEASES AND BRAKE FUNCTION RETURNS TO NORMAL. THE DEALERSHIP THAT SOLD THE VEHICLE DID REPLACE THE MASTER CYLINDER BUT IT MADE NO DIFFERENCE ONCE HARD BRAKING WAS APPLIED. THIS SITUATION GETS WORSE DURING INCLEMENT WEATHER ALLOWING THE FRONT WHEEL TO LOCK UP MUCH EASIER AND QUICKER. IT WORRIES ME THAT THIS IS THEIR ONLY VEHICLE AND THEY ALWAYS HAVE THEIR 3 CHILDREN WITH THEM.
FAILURE OF FORD MOTOR COMPANY TO OBTAIN REPLACEMENT AND REMEDY THE DEFECTIVE AIRBAG IN A TIMELY MANNER.
I WAS GIVEN BACK IN MARCH 2017 A PAPER STATING MY AIRBAGS ON MY 2009 FORD FUSION WERE DEFECTED. MONTHS LATER IN APPROXIMATELY OCTOBER 2017 I RECEIVED A POST CARD STATING TK HOLDINGS INC IS FILLING BANKRUPTCY, WHO MADE MY CARS AIRBAGS. THE POST CARD ALSO STATED ""IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR". WHEN I CALLED THE FORD DEALER THIS DECEMBER STATED THEY WOULD FIX IT WHEN THEY GET THE PARTS IN. I HAVE BEEN TOLD THIS SINCE I FIRST CALLED BACK IN MARCH TOO. IT IS A HUGE SAFETY RISK TO BE DRIVING MY CAR, IF THE AIRBAGS DO NOT WORK PROPERLY. THIS NEEDS FIXED AS SOON AS POSSIBLE, BUT FORD IS NOT HELPING AT ALL AND WILL NOT REPLACE THESE IN A TIMELY MANNER. THIS IS UNACCEPTABLE AND A SAFETY RISK.
THE BAKES GOT VERY SOFT/NON-RESPONSIVE WHEN THE BRAKE PEDAL IS PUSHED AFTER THEY HAD BEEN APPLIED AGGRESSIVELY TO AVOID AN ACCIDENT. TRAVELING AT 45 MPH ON A CITY STREET AT AN INTERSECTION. DEALER SAID IT WAS A KNOWN PROBLEM AND THAT IT WOULD BE AROUND $1,500 TO GET IT REPAIRED. WHERE IS THE RESPONSIBILITY OF THE MANUFACTURE AND GOVERNMENT REGULATIONS (THAT WE PAY FOR DEARLY) IN MAKING THE MANUFACTURE RESPONSIBLE FOR CHEAP BUILT & NOT TO SPECIFICATION'S IN THE REPLACEMENT OF THE MALFUNCTIONING ABS. STILL DRIVING AS IS HOPING & CROSSING THE FINGERS EACH TIME IT IS DRIVEN.
SPONGY BRAKE PEDAL AFTER ABS IS TRIGGERED. ISSUE LASTS SEVERAL DAYS TO SEVERAL WEEKS. LONGER THAN EXPECTED BRAKING DISTANCES. NEED TO PUSH THE PEDAL ALMOST TO THE FLOOR TO GET THE CAR TO STOP.
MY CAR STOPPED AND WRENCH LIGHT CAME ON. I HAD NO ACCELERATOR CONTROL IN A VERY DANGEROUS TRAFFIC INTERSECTION. AFTER WAITING ABOUT 10 MINUTES THE CAR STARTED AND I MOVED ON. FROM WHAT I'VE READ ON LINE IT APPEARS TO BE A THROTTLE BODY ISSUE. CALLED FORD AND THEY SAID MY 2009 DID NOT FALL INTO A RECALL OR CUSTOMER SATISFACTION PROGRAM AND THAT I SHOULD CONTACT NHTSA.
THE ROAD WAS WET, AND DURING A HARD STOP GOING DOWN HILL, THE BRAKES SHOOK, WENT TO THE FLOOR AND BECAME SPONGY AFTERWARDS. THIS HAS HAPPENED TO ME SEVERAL TIMES, USUALLY IN THE RAIN OR AFTER DRIVING OVER A BUMP OR POTHOLE. THE MOST RECENT TIME BEFORE TODAY, THE BRAKES WERE SPONGY FOR MONTHS BEFORE RETURNING TO NORMAL RESPONSIVENESS. THE OPEN INVESTIGATION "PE 16-017" PERFECTLY DESCRIBES MY PROBLEM.
NOVEMBER 2017 MY BRAKES WENT OUT AGAIN IN MY 2009 FORD FUSION WHEN ATTEMPTING TO STOP WHILE DRIVING EAST BOUND ON 35. LIKE IN THE PAST I PUSH THE BRAKES AND IT GOES TO THE FLOOR ALMOST CAUSING AN ACCIDENT AND I MUST PUMP THE BRAKES TO REGAIN BRAKE POWER. I TOOK IT TO THE DEALERSHIP AGAIN AND THEY STATE THEY CAN'T DO ANYTHING BECAUSE THE PROBLEM DOESN'T REOCCUR AS IT IS AN INTERMENT ISSUE. I CALLED AND COMPLAINED TO FORD CUSTOMER SERVICE AGAIN REF # CASE [XXX] AND THERE ONLY SUGGESTION IS TO TAKE IT TO ANOTHER DEALERSHIP TO WASTE MORE OR MY TIME AND MONEY TO BE TOLD THE SAME THING. I AM BEYOND FRUSTRATED AND I DON'T UNDERSTAND WHY FORD HASN'T DONE SOMETHING ABOUT THIS ISSUE AS I HAVE READ SEVERAL COMPLAINTS SHOWING MY SAME ISSUE I'VE HAD FOR OVER A YR. [XXX] DAYTON, OHIO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PUNDMANN FORD AT (636) 946-6611 (2727 W CLAY ST, ST CHARLES, MO 63301) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
2009 FORD FUSION - BRAKE SYSTEM: I HAVE BEEN HAVING TROUBLE WITH MY VEHICLE FOR OVER A YEAR. WHEN THE ANTI-LOCK BRAKE SYSTEM (ABS) ENGAGES WHILE MY CAR IS IN MOTION DUE TO SUDDEN STOPS, BRAKING ON WET SURFACE, CROSSING UNEVEN SURFACE (RAILROAD TRACKS) WHILE BRAKING, OR MAINTAINING SPEED WHILE CROSSING A POTHOLE MY BRAKES BECOME "SPONGY" IMMEDIATELY AFTER. THE BRAKES FEEL AS IF THE BRAKE PEDAL LOST PRESSURE REQUIRING ME TO PRESS MY BRAKE ALL THE WAY TO THE FLOOR. THIS HAS INCREASED MY STOPPING DISTANCE AND HAS BECOME A SAFETY CONCERN. THESE OCCURRENCES HAPPENED ON A CITY STREET AND/OR HIGHWAY AND HAS HAPPENED GOING STRAIGHT OR TURNING. THE SPEEDS IN WHICH MY ABS HAS ENGAGED OCCURRED AT OR BELOW THE SPEED LIMIT OF THE ROAD I WAS ON (I.E. 15 MPH TO 70 MPH). AT FIRST, I WOULD PUMP THE BRAKES AND MY BRAKES WOULD RETURN TO NORMAL WITHIN AN HOUR OR SO. IT HAS GOTTEN WORSE OVER THE YEAR OR SO AND CURRENTLY MY BRAKES DO NOT RETURN TO NORMAL AND ARE STILL IN THE "SPONGY" STATE. LAST MONTH I HAD MY MASTER CYLINDER REPLACED AND I THOUGHT THAT HAD FIXED THE PROBLEM UP UNTIL YESTERDAY WHEN MY ABS ENGAGED AGAIN CROSSING TRAIN TRACKS WHILE DECELERATING. MY BRAKES ARE CURRENTLY IN THE "SPONGY" STATE DUE TO YESTERDAYS EVENT. I AM UNCERTAIN TO WHAT THE CAUSE OF THE PROBLEM IS BUT CAN SPECULATE FROM ONLINE FORUMS THAT IT COULD BE THE HYDRAULIC CONTROL UNIT. PLEASE CONTACT ME IF YOU NEED ANY ADDITIONAL INFORMATION. I DO NOT CURRENTLY HAVE MY INVOICE FROM THE MASTER CYLINDER REPLACEMENT WITH ME BU
DRIVING CAR IN INCLEMENT WEATHER. WAS GOING FORWARD ( STRAIGHT) ON A LOCAL ROAD WITH A DOWNHILL GRADE AT A SPEED OF APPROXIMATELY 15 MPH. USED BRAKE TO MAINTAIN SPEED AS I WAS GOING DOWN THE HILL. THE ABS ENGAGED BRIEFLY AS EXPECTED DUE TO SNOW ON THE ROAD. REMOVED FOOT FROM BRAKE BRIEFLY BUT WHEN I STEPPED ON THE BRAKE AGAIN TO STOP AT THE STOP SIGN THE BRAKE DID NOT ENGAGE AS IT USUALLY DOES BUT INSTEAD WENT ALMOST ALL THE WAY TO THE FLOOR BEFORE ENGAGING. STOPPING DISTANCE WAS SIGNIFICANTLY LONGER THAT USUAL. IF I HAD NOT ALLOWED EXTRA STOPPING DISTANCE AS A PRECAUTION DUE TO THE WEATHER I WOULD HAVE DRIVEN THROUGH THE STOP SIGN ON TO A BUSY ROAD. ONCE STOPPED I TURNED LEFT ONTO A FLAT STRAIGHT ROAD. AS I DROVE FORWARD GOING APPROXIMATELY 25 MPH I TESTED THE BRAKES 4 ADDITIONAL TIMES OVER A DISTANCE OF APPROXIMATELY A MILE AND A HALF. EACH TIME THE BRAKE PETAL WENT ALMOST TO THE FLOOR BEFORE IT ENGAGED. WHEN IT DID ENGAGE IT TOOK MUCH LONGER TO SLOW THE CAR DOWN. I PULLED INTO A FLAT PARKING LOT AND CALLED A FAMILY MEMBER TO CHECK THE AREA WHERE THE CAR WAS PARKED FOR EVIDENCE OF A BRAKE FLUID LEAK. THERE WAS NONE. I KEPT THE CAR RUNNING FOR APPROXIMATELY 10 - 15 MINUTES THINKING THE ISSUE MIGHT BE RELATED TO THE COLD ( IT WAS ABOUT 20 DEGREE FAHRENHEIT). AFTER ALLOWING THE CAR TO RUN I TESTED THE BREAKING AGAIN BY ACCELERATING AND STOPPING IN THE PARKING LOT. THE BRAKES APPEARED TO BE WORKING AS USUAL. I AM HAVING THE VEHICLE TOWED TO THE DEALERSHIP AS I FEEL IT IS UNSAFE
TAKATA RECALL MY RECALL WAS ACTIVATED NEARLY ONE YEAR AGO AND I HAVE YET TO BE CONTACTED FOR A REMEDY TO THE ISSUE. THIS IS A LIFE AND DEATH SAFETY ISSUE AND THE PROBLEM NEEDS TO BE FIXED BY THE COMPANY/LOCAL DEALERSHIPS ASAP.
3 TIMES IN THE LAST 2 MONTHS, MY CAR'S ABS HAS ENGAGED AND I LOST MOST BRAKING ABILITY AFTERWARDS. TWICE IT HAPPENED WHILE RUNNING OVER MANHOLE COVERS WHILE SLOWING, WHEN ABS SHOULDN'T HAVE GONE OFF. ONCE WAS IN SNOW, DURING GENTLY BRAKING WHICH ALSO SHOULDN'T HAVE ENGAGED IT. AFTER EACH TIME, THE BRAKES WERE IMMEDIATELY EXTREMELY SOFT AND SPONGEY, GOING ALL THE WAY TO THE FLOOR BEFORE WORKING. ONCE I ACTUALLY COASTED THRU THE STOP SIGN AND ENDED UP IN THE ROAD BEFORE BEING ABLE TO STOP, THANKFULLY NO ONE WAS COMING. WHEN WE BLED THE BRAKES, THEY WOULD BE FIRM AND NORMAL AGAIN, UNTIL THE NEXT TIME ABS ENGAGED. RESEARCH AND MECHANIC SAYS IT'S LIKELY THE ABS HCU, AN EXPENSIVE REPAIR THAT WE CANNOT AFFORD. MY RESEARCH ALSO TURNED UP THAT THIS IS A COMMON PROBLEM IN THESE YEARS OF FUSION, AND THAT THERE IS AN OPEN INVESTIGATION INTO IT: PE 16-017. PLEASE CONSIDER RECALLING THESE CARS AND FIXING THE UNITS! THE ALTERNATIVE TO NOT BEING ABLE TO FIX IT IS TO PULL THE ABS FUSE, MAKING THE ABS INACTIVE, AND THAT IS NOT SAFE. BUT IT IS WHAT I WOULD GUESS MOST OF US WILL DO, AS WE'RE NOT DRIVING 8-10 YR OLD CARS BECAUSE WE'RE WELL-OFF FINANCIALLY, AND A $1200 REPAIR IS A SIGNIFICANT PORTION OF THE CAR'S VALUE. MY CAR HAS 109,000 MILES IF IT MATTERS. THANK YOU FOR YOUR CONSIDERATION.
TAKATA RECALL... MY DAUGHTER WENT TO PITTSBURGH TO ATTEND SCHOOL AND USES OUR FORD FUSION. WELL OVER A YEAR AGO, SHE RECEIVED A RECALL ON THE AIRBAG. SHE IS AFRAID OF DRIVING IN THIS DEATH-TRAP WITH FRIENDS BUT FORD - AFTER MORE THAN A YEAR -- STILL WON'T GIVE HER A DATE FOR THE REPAIR. THE WHOLE FAMILY IS SCARED FOR HER. I HAD A GM PRODUCT THAT HAD THE SAME PROBLEM AND THEY WERE ABLE TO MAKE THE FIX SEVERAL MONTHS AGO. CAN YOU HELP HER GET THE PROPER FIX IN PITTSBURGH BEFORE SHE AND HER FRIENDS ARE SERIOUSLY HURT OR KILLED IN THIS FORD VEHICLE? FORD KEEPS DRAGGING ITS FEET AND DOES NOT SEEM TO CARE. PLEASE HELP! I LOOK FORWARD TO HEARING FROM YOU. MUCH THANKS, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
ABS ENGAGED WHILE BRAKING ON ICY ROAD. AFTER THAT BRAKES WERE MUSHY AND COULD BARELY STOP. WAS VERY SCARED TO DRIVE FOR FEAR I WOULDN'T BE ABLE TO STOP.
I LOSE BRAKE PRESSURE AFTER THE ABS IS ACTIVATED ON SLIPPERY ROADS OR UNEVEN/BUMPY ROADS WHILE TURNING. ONCE THE ABS ACTIVATES AND STOPS, THE BRAKES SEEMS TO NOT TO FULLY RECOVER WHERE THE PEDAL HAS TO GO TO THE FLOOR TO GET MINIMAL BRAKE PRESSURE AND IT TAKES A LONGER DISTANCE TO STOP.
TAKATA RECALL - I RECEIVED A NOTICE JULY 2016 ABOUT THE RECALL AND THERE IS STILL NO REMEDY. I DON'T FEE SAFE WITH A PASSENGER IN THE FRONT SEAT AS THE AREA AROUND THE AIRBAG IS WHARPED AND NOT SECURE. THE AIRBAGRECALL.COM SITE SAYS SHRAPNEL CAN BE SPRAYED INSTEAD OF THE AIRBAG DEPLOYING DURING AN ACCIDENT. THIS IS NOT SAFE FOR PASSENGERS. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT WHERE THE AIRBAG HAS DEPLOYED, BUT I AM SCARED WHAT WILL HAPPEN TO PASSENGERS IN THE CAR IF SHRAPNEL IS SPRAYED.
TAKATA RECALL. FORD WILL NOT MAKE AN APPOINTMENT TO GET MY AIRBAGS REPLACED. HONDA REPLACED MINE OVER A YEAR AGO! FORD NEEDS TO BE FORCED TO REPLACE MINE NOW. MY LIFE IS AT RISK!
TAKATA RECALL - OUR LOCAL DEALER : MCKIE FORD LINCOLN, INC. 2010 EAST MALL DRIVE, RAPID CITY (605) 348-1400 HAVE BEEN TOLD THAT PARTS ARE NOT AVAILABLE; WE ARE TO BE CONTACTED BY FORD WHEN PARTS ARE AVAILABLE AND WE CAN SCHEDULE AN APPOINTMENT. THIS HAS BEEN THEIR ANSWER FOR QUITE SOME TIME. I WOULD THINK THAT FORD WOULD HAVE THIS ISSUE RESOLVED ASAP.
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE ABS WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS NOT PROVIDED.
TAKATA RECALL - NO REMEDY HAS BEEN COMPLETED. DEALER SAID THEY HAVE HEARD NO DIRECTION FROM FORD
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE VEHICLE STOPPED, BUT IT WAS VERY MINIMUM STOPPING ACTION. IN ADDITION, WHILE THE VEHICLE WAS PARKED FOR AN HOUR, THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,500. *TT
DRIVING IN SNOW, APRROXIMATELY 25 MPH. BRAKED HARD ENOUGH TO ENGAGE ABS. BRAKES ARE NOW SPONGY AND GO ALL THE WAY TO THE FLOOR BEFORE ENGAGING. VERY DANGEROUS. HAPPENED A COUPLE YEARS AGO AS WELL, BUT RESOLVED ITSELF WITHIN A DAY, SO I DID NOT RESEARCH IT. AFTER RESEARCHING THIS TIME, 99% SURE IT'S A FAULTY HCU AND THERE HAVE BEEN 140+ COMPLAINTS REGARDING THIS PROBLEM. FORD NEEDS TO DO THE RIGHT THING!
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AND HAD TO BE PUMPED SEVERAL TIMES UNTIL THE BRAKES ENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE CONTROL MODULE WAS REPLACED, WHICH WAS UNRELATED TO THE BRAKES. SEVERAL DAYS LATER, WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE BRAKES FAILED ONCE AGAIN. THE DRIVER HAD TO PUMP THE BRAKES SEVERAL TIMES UNTIL THEY ENGAGED. AS A RESULT, THE CONTACT'S SON REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NORTH BROTHERS FORD (33300 FORD RD, WESTLAND, MI 48185, (800) 586-4203) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
LAST WEEK I WAS BRAKING FOR A RED LIGHT DOWNTOWN IN THE CITY WHERE I WORK WHEN I WENT OVER A LARGE BUMP IN THE ROAD. THE ABS BRIEFLY KICKED ON, FOLLOWED BY THE PEDAL DROPPING TO THE FLOOR FROM A COMPLETE LOSS OF BRAKE PRESSURE. THIS CAUSED ME TO CONTINUE PAST THE RED LIGHT AND THROUGH THE INTERSECTION. LUCKILY NO ONE ELSE WAS IN THE INTERSECTION AT THE TIME. AFTER FRANTICALLY PUMPING MY BRAKES REPEATEDLY, I FINALLY REGAINED A LITTLE BRAKE PRESSURE ABOUT A HALF A BLOCK FROM WHERE THE INCIDENT OCCURRED. MY BRAKES REMAINED VERY MUSHY, HOWEVER, FOR SIX DAYS UNTIL YESTERDAY. I WENT OVER A LARGE POTHOLE IN A CITY STREET AS I WAS PREPARING TO TURN INTO MY NEIGHBORHOOD WHEN SUDDENLY, I COMPLETELY REGAINED ALL BRAKING PRESSURE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. SOMETHING SIMILAR HAS HAPPENED AT LEAST THREE DIFFERENT TIMES THAT I CAN RECALL OVER THE PAST THREE YEARS. ONCE, I WAS BRAKING ON A BUSY BRIDGE DURING RUSH HOUR AND HIT A PATCH OF ICE, CAUSING ME TO LOSE BRAKING PRESSURE AND NARROWLY AVOID A REAR END COLLISION. ANOTHER INSTANCE OCCURRED WHEN I HAD TO MAKE A HARD BRAKE ON A BUMPY HIGHWAY WHILE IT WAS RAINING. THE PEDAL AGAIN DROPPED TO THE FLOOR, CAUSING ME TO VEER ACROSS A LANE OF ONCOMING HIGHWAY TRAFFIC AND INTO A PARKING LOT BEFORE I COULD GET IT TO STOP. THE MOST RECENT INSTANCE BEFORE THE INCIDENT LAST WEEK HAPPENED ON A CLEAR DAY WHEN I WAS BRAKING OVER A ROUGH PATCH OF CITY STREET. ALL INSTANCES RESULTED IN A LOSS OF PRESSURE, THE BRAKE PEDAL DROPPING TO THE
TAKATA RECALL. RECEIVED TAKATA RECALL IN JULY 2016 AND HAVE NOT BEEN ABLE TO GET THESE KILLER AIR BAGS REPLACED MORE THAN A YEAR LATER!!!
WAS DRIVING ABOUT 10 MPH IN A PARKING LOT WHILE IT WAS 28 FARENHEIT OUT . SOMEONE BACKED UP WITHOUT LOOKING AND I PUSHED ON MY BRAKE TO STOP AND THE PEDAL WENT TO THE FLOOR AND I HIT THE VEHICLE. FELT LIKE THE ABS TURNED ON FOR A SECOND THEN I LOST ALL BRAKING POWER. THE PARKING LOT WAS NOT SLIPPERY. CAUSED A SCUFFED BUMPER AND BENT LICENSE PLATE. THIS IS VERY DANGEROUS. WHAT IF I WAS AT HIGHWAY SPEEDS AND HAD TO MAKE A EMERGENCY STOP. IM AFRAID TO DRIVE THE CAR NOW. DID A QUICK ONLINE SEARCH AND IT TURNS OUT ALOT OF PEOPLE HAVE THIS PROBLEM WITH THE FORD FUSIONS. OTHER PERSON HAD NO INSURANCE SO IM STUCK WITH A SMALL AMOUNT OF DAMAGE TO MY CAR.
HAD THE FIRST SNOW OF THE YEAR IN MICHIGAN. NORMAL DAY ON MY WAY INTO WORK, I CAME UP TO A STOP LIGHT AND APPLIED THE BRAKES AS USUAL. WHEN IN DID THIS MY ABS KICKED IN AND THE BRAKE PEDAL WENT TO THE FLOOR. AT THIS POINT I HAD NO BRAKES AND LUCKLY THERE WERE NO OTHER CARS IN THE INTERSECTION BECAUSE I BLEW RIGHT THROUGH IT. I THEN PUMPED THE BRAKES FRANTICALY, THEY SLOWLY STARTED TO COME BACK BUT WERE STILL VERY SOFT. THEY EVENTUALLY RETURNED TO NORMAL BUT THIS STILL REOCCURS EVERY TIME MY ABS TURNS ON. DID SOME RESEARCH AND COME TO FIND OUT IT IS A COMMON ISSUE WITH THE ABS HCU. FORD REALLY NEEDS TO ISSUE A RECALL ON THIS. SOMEBODY IS GOING TO GET KILLED, VERY SERIOUS SAFETY ISSUE.
TAKATA RECALL - MONTHS AGO, I HAVE RECEIVED THE NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG. I CONTACTED MY NEAREST DEALERSHIP IN TUSCALOOSA, ALABAMA. HOWEVER, THEY SAID THAT THEY DO NOT HAVE AIRBAG INFLATORS, ALSO, THEY SAID THAT I SHOULD WAIT UNTIL FORD SENDS A LETTER TO NOTIFY ME THAT I CAN GET A FREE REPAIR. I ONLY WANT TO BE SURE THAT MY CAR DOES NOT CONTAIN AN EFFECTIVE AIRBAG AND IF IT DOES, I NEED TO SCHEDULE A FREE REPAIR AS SOON AS POSSIBLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E028000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER WAS CONTACTED (NORRIS FORD, 901 MERRITT BLVD, DUNDALK, MD 21222 (410) 285-0200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - I RECEIVED NOTICE THAT MY CAR HAD A RECALL BECAUSE OF FAULTY AIR BAGS. I'VE TAKEN IT TO THE LOCAL DEALERSHIP IN STATESVILLE, BUT THEY TELL ME THEY DO NOT HAVE THE PARTS TO CORRECT THE PROBLEM. I'VE HAVE BEEN CHECKING BACK WITH THEM FOR MONTHS AND THEY STILL DO NO HAVE THE REPLACEMENT AIR BAGS. I HAVE BEEN DRIVING AN UNSAFE CARE FOR YEARS.
TAKATA RECALL - WE HAVE BEEN WAITING MONTHS FOR THE DEALERSHIP TO GET THE PARTS IN TO REPAIR THIS AIRBAG SAFETY RECALL. WHAT AM I TO DO IF SOMETHING HAPPENS TO ONE OF MY FAMILY MEMBERS IN THE MEANTIME. WHEN WILL THE DEALERSHIP STOP TELLING ME THAT THEY ARE STILL WAITING ON PARTS. THIS IS RIDICULOUS.
I AM WRITING ABOUT MY DAUGHTERS CAR.THE CAR WAS OPERATING NORMALLY WHEN SHE HAD TO APPLY THE BRAKES HARD AND THE ABS ENGAGED. THE NEXT TIME SHE APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR. THE CAR WOULD NOT STOP, AND PASSED THROUGH A RED LIGHT INTO THE INTERSECTION. AFTER THAT THE BRAKES SLOWLY SEEMED TO COME BACK TO NORMAL OPERATION. ABOUT 2 MONTHS LATER SHE WAS MAKING A TURN AND HIT SOME ROUGH PAVEMENT AND A POTHOLE, AND FELT THE ABS ENGAGE. ON THE NEXT STOP THE PEDAL AGAIN WENT TO THE FLOOR AND SHE HAD TROUBLE STOPPING THE CAR. THE BRAKES ARE NOW WORKING, BUT NOT NEARLY AS WELL AS THEY USED TO. MY LOCAL MECHANIC SAYS HE HAS SEEN THIS PROBLEM BEFORE ON OTHER FORD FUSIONS AND THAT THE ABS HYDRAULIC CONTROL UNIT IS DEFECTIVE AND NEEDS TO BE REPLACED. HE STATED THAT THE PART AND THE JOB IS VERY EXPENSIVE. AT THIS POINT I DO NOT FEEL SAFE ALLOWING MY DAUGHTER DRIVE.
CAR IN MOTION AND AN ABS EVENT IS TRIGGERED - BRAKE PEDAL SUDDENLY LOSES PRESSURE AND THE VEHICLE STOPPING DISTANCE INCREASES. I BELIEVE THIS ISSUE IS RELATED TO THE HCU BEGINNING TO FAIL AS SYMPTOMS ARE EXACTLY AS DESCRIBED IN THE FOLLOWING NHTSA INVESTIGATION. INVESTIGATION: PE 16-017 DATE OPENED: 12/20/2016 INVESTIGATOR: STEPHEN MCHENRY REVIEWER: PAUL SIMMONS APPROVER: MICHAEL BROWN SUBJECT: EXTENDED BRAKING DISTANCE THIS HAS HAPPENED MULTIPLE TIMES.
TAKATA RECALL. REPLACEMENT AIRBAGS NOT AVAILABLE.
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KOCH 33 FORD AT (610) 810-1187 (3810 HECKTOWN RD, EASTON, PA 18045) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. ..*BF CONSUMER STATED REPLACEMENT UNAVAILABLE UPDATED 8/14/18*JB
TAKATA INFLATORS. I RECEIVED A CARD IN THE MAIL THAT SAID MY CAR WAS UNDER A RECALL ALERT. I CALLED SEVERAL REPAIR SHOPS IN MY AREA AS INSTRUCTED ON THE TAKATA RECALL PAGE ONLINE AND WAS TOLD THE REPLACEMENT AIRBAGS WEREN'T AVAILABLE ANYWHERE. I WAS ALSO TOLD THE REPAIR SHOPS HAVE BEEN WAITING A VERY LONG TIME FOR THE REPLACEMENT PARTS.
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (KERN FORD, 500 W LOGAN ST, CELINA, OH 45822) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RAPIDS FORD LINCOLN LLC AT (715) 422-0000 (4330 8TH ST S #100, WISCONSIN RAPIDS, WI 54494) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *TT
ONCE ABS KICKS ON, HYDRAULIC CONTROL UNIT MAKES BRAKES SOFT AND DANGEROUS, CANNOT STOP. HAS HAPPENED MULTIPLE TIMES WITH CAR OVER YEARS. I HAVE NOTICE THOUSANDS OF PEOPLE OVER THE INTERNET DESCRIBING SAME INCIDENT. RECALL IMMEDIATELY.
TAKATA RECALL THIS RECALL HAS BEEN KNOWN SINCE JUNE 2016, AND THERE IS STILL NO RESOLUTION FOR MY VEHICLE. I'VE BEEN TOLD REPLACEMENT PARTS ARE STILL NOT AVAILABLE.
I RECEIVED A RECALL NOTICE ABOUT THE TAKATA PASSENGER AIRBAG IN MY FORD VEHICLE MORE THAN 1 YEAR AGO. I HAVE CONTACTED THE LOCAL FORD DEALER REPEATEDLY AND HAVE CHECKED THE FORD WEB SITE ONLINE, AND THEY BOTH SAY THAT PARTS ARE NOT AVAILABLE TO REPAIR MY VEHICLE. AFTER ENTERING MY VEHICLE INFORMATION AT HTTPS://WWW.AIRBAGRECALL.COM, I WAS ALSO ADVISED THAT THE RECALL IS INCOMPLETE AND "REMEDY NOT YET AVAILABLE". I WAS ALSO ADVISED, "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." THEREFORE I AM FILING THIS ONLINE COMPLAINT. AT THIS TIME, I WOULD JUST LIKE TO HAVE MY VEHICLE'S PASSENGER AIRBAG REPLACED IN A TIMELY MANNER. THE DATE I AM GIVING BELOW IS THE DATE OF THE ORIGINAL RECALL NOTICE. (JULY 1, 2016)
TAKATA RECALL, HAVE YET TO RECEIVE INFORMATION FROM THE DEALERSHIP ABOUT THE PARTS NEEDED TO REPLACE THE AIRBAG FROM A RECALL ALMOST A YEAR AGO. I HAVE CONTACTED DEALERSHIP MULTIPLE TIMES AND TOLD SOMEONE WILL CALL ME BUT NEVER RECEIVED A CALL.
TAKATA INFLATORS: I VERIFIED MY VEHICLE AS ONE WITH A TAKATA AIRBAG RECALL. I CALLED MY LOCAL FORD DEALER AND WAS TOLD TO REGISTRAR WITH THE WWW.AIRBAGRECALL.COM, TO GET THE REPLACEMENT PARTS. THE DEALER SAID THEY WERE OUT OF PARTS. I WENT TO THE WEB SITE AND THERE IS NOTHING TO REGISTER. I CALLED THE NUMBER 888.327.4236 AND ALSO GOT NO RESPONSE. I CALLED THE DEALER BACK. THEY CHECKED THE SAME WEB SITE AND SAW THAT I WAS CORRECT AND UNABLE TO ORDER PARTS FOR MY VEHICLE. I WAS TOLD I WOULD JUST HAVE TO WAIT UNTIL MORE PARTS WERE AVAILABLE. NOW, CLEARLY, I'M GETTING THE RUN AROUND. THE DEALERSHIP IS WHITES FORD IN URBANA, OHIO. 937.653.5279. 1246 N.MAIN ST., PLEASE EXPLAIN TO ME HOW AM I TO GET MY VEHICLE REPAIRED BEFORE I'M INVOLVED IN AN ACCIDENT?
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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