Page 7 of 28 · complaints 301–350 of 1,353

2008 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Oct 30, 201897,777 milesMA

I WAS DRIVING HAD USED MY BRAKES NO PROBLEM I THEN WENT TO STOP QUICKLY AND MY BRAKE PEDAL SUNK ALL THE WAY TO THE FLOOR AND FELT LIKE IT HAD NO PRESSURE.I HAD TO PULL THE EMERGENCY BRAKE OR I WAS GOING TO SMASH INTO A CAR IN FRONT OF ME AND I HAD PLENTY OF SPACE BETWEEN US BUT MY CAR WOULDN'T STOP. I HAD EXPERIENCED THIS A FEW TIMES LAST WINTER IN THE SLICK ROAD CONDITIONS OF NEW ENGLAND BUT THE PRESSURE WOULD RETURN THE FOLLOWING DAY. BUT THIS TIME NO LUCK I BROUGHT IT TO THE SHOP AND WAS TOLD IT COULD BE A PROBLEM WITH MY ABS SYSTEM. IN DOING RESEARCH I HAVE FOUND THEIR HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. I AM APPALLED THAT SUCH A SIGNIFICANT SAFETY ISSUES HAS NOT BEEN ADDRESSED BY FORD. I PURCHASED MY VEHICLE NEW AND HAVE BEEN THE ONLY OPERATOR SINCE. I HAVE A SMALL CHILD AND FREQUENTLY HAVE OTHER CHILDREN IN MY CAR AND TO THINK MY STOPPING SITUATION COULD OF BEEN WORSE AND ALL ALONG FORD HAS BEEN AWARE OF THIS ISSUE AND HAS YET TO RECALL DUE TO THE COST OF THE REPLACEMENT PART. THEY KNOW IT'S FAULTY AND THERE ARE MANY SHOPS AND VIDEOS ABOUT THIS ONLINE. I ONLY FOUND OUT BY DOING RESEARCH NOW THAT I HAVE A PROBLEM AND CAN'T BELIEVE I WAS NEVER NOTIFIED ABOUT ANY POTENTIAL PROBLEMS. AND ONLY NOW HAVE FOUND OUT THERE IS AN OPEN INVESTIGATION ON THIS ISSUE. I TAKE CARE OF MY VEHICLE AND IT ONLY HAS 97777 MILES ON IT. I COULD OF SERIOUSLY INJURED OR KILLED SOMEONE OR MYSELF. I WOULD LIKE TO KNOW THE STATUS OF THIS INVESTIGATION OF POSSIBLE THANK YOU.

Air Bags
Filed Oct 29, 2018FL

THE FORD DEALER ON 1202 MALABAR ROAD REFUSES TO REPLACE MY RECALLED AIR BAGS. THEY KEEP TELLING ME THAT THEY DO NOT HAVE ANY AIR BAGS. THIS DEALER IS IN PALM BAY, FLORIDA 32907.

Air Bags
Filed Oct 29, 2018MI

TAKATA RECALL. RECEIVED NOTICE OF RECALL 1 YEAR AGO AND HAVE NOT HEARD ANYTHING SINCE.

Air Bags
Filed Oct 29, 2018MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDLAND FORD LINCOLN, INC (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

Air Bags
Filed Oct 29, 2018MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SOUTHGATE FORD (16501 FORT ST, SOUTHGATE, MI 48195, (734) 282-3636) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 29, 201878,255 milesMI

"TAKATA RECALL" - DESPITE REPEATED EFFORTS TO GET THE AIRBAG REPLACED THROUGH SEELYE FORD IN KALAMAZOO MI AS DIRECTED BY FORD RECALL NOTICES (FIRST NOTICE RECEIVED JULY 2016) THEY STILL HAVE BEEN UNABLE TO DO IT. LATEST NOTICE RECEIVED IN JUNE 2018 INDICATED PARTS WERE ANTICIPATED IN 2ND AND 3RD QUARTERS OF 2018....STILL NOT AVAILABLE AS OF OCT 29, 2018- HAVE MADE REPEAT VISITS AND PHONE CALLS. HAVE BEEN UNABLE TO TRANSPORT ANY PASSENGERS IN THE FRONT SEAT SINCE RECEIVING THIS NOTICE OVER 2 YEARS AGO. CAN'T SELL IT WITHOUT THIS REPAIR - SO OVERALL A REAL MESS.

Air Bags
Filed Oct 29, 2018LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER PERRY PITRE FORD (3420 HIGHWAY 190, EUNICE, LA) THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 28, 2018135,000 milesVA

PURCHASED USED VEHICLE IN 2016 WITH DEFECTIVE AIRBAG.. AIRBAG IS HAS STILL NOT BEEN REPLACED AND DEALER HAS NO IDEA WHEN IT WILL BE. HAVE NOT BEEN ABLE TO MAKE USE OF PASSENGER SIDE FRONT SEATING SINCE PURCHASE DATE. WAS NOTIFIED THAT REPLACEMENT WOULD LIKELY BE DURING THIRD QUARTER OF 2018 BUT THAT DID NOT HAPPEN AND NO LOANER VEHICLE CAN BE PROVIDED BY DEALER.

Air Bags
Filed Oct 28, 2018KS

TAKATA RECALL. I RECEIVED NOTICE OF THIS RECALL IN 2016. EVERY ONCE IN A WHILE I WILL RECEIVE A LETTER THAT SAYS IT IS IMPORTANT, BUT THAT NO ARRANGEMENTS HAVE BEEN MADE TO REPLACE IT. THE LAST LETTER SAID SOMETIME THIS YEAR, 2018, I WOULD BE CONTACTED BY FORD TO COME IN TO HAVE IT REPLACED. AND NOW I SEE THERE IS A CLASS ACTION SETTLEMENT IN THE PLAY BECAUSE FORD HAS NOT TAKEN THE PROPER ACTION. VERY DISAPPOINTING. I WOULD LIKE TO SEE MY CAR FIXED AS IT SHOULD BE AND NOT WONDER IF THE AIRBAG WILL EXPLODE WHEN I AM IN AN ACCIDENT AND THEN FORD REALLY NEEDS TO ANSWER FOR THE INJURY THAT COULD HAVE BEEN PREVENTED. I SHOULD NOT HAVE TO REACH OUT TO SEE THIS RESOLVED. A COMPANY SHOULD OWN UP TO THE DEFECTIVE PRODUCT AND REPLACE THEM.

Service Brakes
Filed Oct 27, 201898,000 milesIL

WHEN STOPPING OR SLOWING DOWN (SUCH AS WHEN APPROACHING A STOP SIGN OR STOP LIGHT) THE BRAKES BEGAN FEELING SOFT, "MUSHY," AND BRAKING DISTANCE SEEMED TO INCREASE. BRINGING THE CAR TO A MORE ABRUPT STOP REQUIRED INCREASED PRESSURE ON THE BRAKES. I TOOK THE CAR TO MY MECHANIC FOR SERVICING. THE MECHANIC "BLED" THE BRAKES AND ADVISED ME THE PROBLEM APPEARS TO BE THE HYDRAULIC CONTROL UNIT (HCU) NOT CLOSING PROPERLY AND ALLOWING SMALL AMOUNTS OF AIR INTO THE BRAKE LINE, CAUSING THE BRAKES TO FEEL MUSHY AND REQUIRING MORE PRESSURE THAN NORMAL TO STOP THE CAR. THIS CONDITION HAS BEEN DOCUMENTED TO YOUR AGENCY PREVIOUSLY AS EVIDENCED BY THIS DOCUMENT: HTTPS://STATIC.NHTSA.GOV/ODI/INV/2018/INOA-EA18002-5464.PDF . MY COMPLAINT IS MEANT TO ADD TO YOU LIST OF COMPLAINTANTS.

Air Bags
Filed Oct 27, 201898,000 milesIL

TAKATA RECALL (NHTSA RECALL NUMBER16V384). I WAS NOTIFIED BY FORD THAT MY CAR, A 2008 FORD FUSION, WAS SUBJECT TO A RECALL AND THAT FORD WOULD NOTIFY ME TO HAVE THE AIRBAG PROBLEM FIXED AS SOON AS PARTS BECAME AVAILABLE. THAT WAS SOME TIME AGO (I'M GUESSING 2 YEARS AGO). I HAVE YET TO BE NOTIFIED THAT THE PARTS ARE AVAILABLE FOR FIX THE PROBLEM. WHEN I CONTACTED FORD ABOUT THE ISSUE, THEY REPLIED THAT THEY ARE WORKING TO GET THE PARTS AND APPRECIATE MY PATIENCE. IT SEEMS THAT 2 YEARS IS A QUITE LENGTHY TIME FOR PROCURING THE NEEDED PARTS. MY COMPLAINT IS BEST STATED AS A QUESTION: IS FORD DRAGGING ITS FEET REGARDING THIS AIRBAG RECALL IN HOPES THAT I WILL SELL THE CAR BEFORE THE PARTS EVER BECOME AVAILABLE?

Air Bags
Filed Oct 27, 2018MI

TAKATA RECALL - STILL HAVEN'T RECEIVED THE ACTUAL RECALL ORDER TO GET PROBLEM FIXED

Air Bags
Filed Oct 27, 2018SC

TAKATA INFLATORS RECALL ON AIR BIG AND THEY FIX IT BUT THE LIGHT IS STILL ON

Air Bags
Filed Oct 26, 2018IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (ETTER FORD, 1401 DARLINGTON AVE, CRAWFORDSVILLE, IN 47933, 765-362-5400) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 26, 2018AL

TAKATA RACALL

Air Bags
Filed Oct 26, 2018CT

TAKATA RECALL. CALLED TO SCHEDULE THE RECALL, BUT DEALER DIDN'T HAVE THE PARTS. THEY SAID THEY WILL CALL ME WHEN THEY ARE ABLE TO COMPLETE THE RECALL. NEVER GOT A CALL BACK. DEALER IS MONACO FORD, GLASTONBURY, CT.

Air Bags
Filed Oct 25, 2018NC

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT MILL FORD (801 GOLD HILL RD, FORT MILL, SOUTH CAROLINA 29708, (803) 948-8202) WAS MADE AWARE OF THE RECALL IN JUNE OF 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Oct 24, 2018571,932 milesIN

ON OCT. 10, 2018, AROUND 3:30-4:00 P.M. ON A BUSY CITY STREET---IT WAS RAINY DAY-- ,I HAD TO LAM ON MY BRAKES TO KEEP FROM HITTING A PERSON WHO STOPPED SUDDENLY IN FRONT OF ME WHEN THE TRAFFIC LIGHT TURNED. I HEARD A 'POP' SOUND. AFTER THAT, I DISCOVERED I HAD NO BRAKES. I WAS ABLE TO GET HOME. AT FIRST I FIGURED I HAD A MASTER BRAKE CYLINDER PROBLEM OR A LEAK. I HAD A NEW BRAKE MASTER BRAKE CYLINDER PUT IN AND THE MECHANIC DISCOVERED THE PROBLEM WAS NOT THE MASTER BRAKE CYLINDER. HE CHECKED FOR LEAKS IN THE LINE, AND THERE WERE NO LEAKS. HE SAID IT WAS PROBABLY THE ABS 'AND THAT I SHOULD TAKE IT TO A DEALERSHIP. I DID SO. THEY CHECKED IT AND SAID THE ABS GASKET HAD CRACKED AND THAT A NEW ABS HAD TO BE PUT IN. THE ESTIMATE WAS @ SEVENTEEN HUNDRED DOLLARS. I WAS UNHAPPY. I CONTACTED MY INSURANCE COMPANY AND THE REPRESENTATIVE WAS MOST HELPFUL. I DETERMINED AFTER RESEARCH THAT AS OF APRIL OF THIS YEAR (2018) SOME ONE MILLION FORD FUSIONS WERE/OR HAVE BEEN CONSIDERED BY THE FED RELATIVE TO BRAKE FAILURES. MOST OF THOSE CARS, HOWEVER, HAD MORE THAN HUNDRED THOUSAND MILES. MY CAR HAS ONLY 57,218.2 MILES, AS PHOTOGRAPHED AND ESTABLISHED BY THE DEALERSHIP AND THE INSURANCE COMPANY. MY INSURANCE POLICY WOULDN'T COVER THIS REPAIR BECAUSE IT IS TERMED 'MECHANICAL.' IT SEEMS TO ME THAT THE ABS SHOULDN'T HAVE FAILED IN THIS CASE-- A CAR WITH SO FEW MILES ON IT. . ANY HELP WOULD BE APPRECIATED.

Air Bags
Filed Oct 24, 2018174,000 milesGA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS CONCERNED FOR HER AND HER CHILDREN'S SAFETY. THE CONTACT CALLED FIVE STAR FORD STONE MOUNTAIN AT (678) 384-4242 (LOCATED AT 3800 US-78, SNELLVILLE, GA 30039) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 23, 2018NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. AFTER THE CONTACT PURCHASED THE VEHICLE, SHE REALIZED IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (LEITH FORD, 5300 ROLESVILLE RD, WENDELL, NC 27591) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Oct 23, 2018140,000 milesMO

PEDAL HIT THE FLOOR AND NOT STOPPING THE CAR PROPERLY

Air Bags
Filed Oct 22, 2018TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE DEALER (FORD LINCOLN OF FRANKLIN, 1129 MURFREESBORO RD, FRANKLIN, TN 37064) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Oct 20, 2018110,000 milesNH

I WAS DRIVING ON A CITY STREET ON A RAINY EVENING WHEN I HAD TO STOP SHORT ON SOME PAINTED LINES ON THE ROADWAY, BECAUSE SOMEONE BRAKED SUDDENLY IN FRONT OF ME WHILE DRIVING, AND MY ABS KICKED ON. AFTER THAT, THE BRAKES WENT SOFT AND IT TOOK LONGER TO STOP MY CAR.

Air Bags
Filed Oct 18, 2018NY

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE AND THEY WOULD NOT PROVIDE A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Oct 18, 2018154,000 milesCA

AFTER THE ABS ENGAGES, THE BRAKES ARE EXTREMELY SOFT AND HAVE DANGEROUSLY MORE PEDAL TRAVEL BEFORE BRAKING OCCURS. PUMPING THE BRAKES HELPS, BUT THE PROBLEM PERSISTS FOR DAYS BEFORE RETURNING TO NORMAL PEDAL TRAVEL AND BRAKING. ALSO IT DOES NOT APPEAR THE THE ABS SYSTEM CAN ENGAGE AGAIN UNTIL AFTER NORMAL PEDAL TRAVEL AND BRAKING RESUMES.

Air Bags
Filed Oct 15, 2018IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GOLF MILL FORD, 9401 N MILWAUKEE AVE, NILES, IL 60714, 847-470-9800) CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND WAS UNABLE TO VERIFY WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 5, 2018WV

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (KENT PARSONS FORD, 1400 SHEPHERDSTOWN RD, MARTINSBURG, WV 25404, 304-263-3344) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Oct 4, 2018134,718 milesWA

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP IMMEDIATELY. THE CONTACT STATED THAT THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS MALFUNCTIONED AND WAS FAULTY. AFTER BLEEDING THE BRAKE PEDAL LINES, THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,718. *TT

Air Bags
Filed Oct 2, 2018AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD MOBILE (901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 2, 2018GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALLAN VIGIL FORD, 6790 MT ZION BLVD, MORROW, GA 30260, (678)-364-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 2, 2018CA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FOLSOM LAKE FORD (12755 FOLSOM BLVD, FOLSOM, CALIFORNIA, (916) 353-2000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 28, 2018WI

TAKATA RECALL IT'S BEEN MORE THAN TWO YEARS SINCE THE RECALL WAS ISSUED. WITH A RECALL FOR SOMETHING CAUSING EXPLOSIONS IN PASSENGER FACES REMAINING UNRESOLVED, THIS IS ABSOLUTELY NOT RESOLVED A TIMELY MANNER! I AM NOT WRITING ABOUT SOME OTHER INCIDENT INVOLVING THE SUBJECT OF THE RECALL, BUT ABOUT THE RECALL ITSELF REMAINING UNRESOLVED. DO WE HAVE ANY OTHER RECOURSE? NOT DRIVING A VEHICLE FOR ABOVE TWO YEARS IS EXTREMELY UNACCEPTABLE, AS IS A KNOWN RISK OF EXPLOSION!

Air Bags
Filed Sep 28, 2018FL

WAITING OVER 2 YEARS FOR AN AIRBAG REPLACEMENT!

Air Bags
Filed Sep 28, 2018WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Sep 26, 2018123,985 milesPA

WHEN BRAKING ON A ROUGH ROAD SURFACE WHILE MOVING THE BRAKE PEDAL MOVED TOWARDS THE FLOOR AND WENT SOFT. AFTER SEVERAL APPLICATIONS OF PUMPING THE PEDAL THE FEEL IMPROVED SOMEWHAT BUT DID NOT GET BACK TO NORMAL. ALSO, THE FREE-PLAY DISTANCE OF THE PEDAL TRAVEL INCREASED OVER THE PREVIOUS NORMAL CONDITION. TOOK CAR TO FORD DEALER, THEY REPLACED THE MASTER CYLINDER, WHICH DID NOT FIX ISSUE. THEY THEN TOLD ME THE ABS HCU NEEDED TO BE REPLACED. VEHICLE IS CURRENTLY AWAITING HCU REPLACEMENT.

Air Bags
Filed Sep 24, 2018NY

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEVERAL UNKNOWN FORD DEALERS AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT DIALED 1-866-436-7332, AS STATED IN THE RECALL NOTIFICATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 24, 2018TN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WINDOW FAILED TO STAY UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN PLACED A STOPPER BETWEEN THE GLASS AND THE DOOR TO KEEP IT FROM FALLING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LINCOLN OF FRANKLIN AT (615) 794-4585 (1129 MURFREESBORO RD, FRANKLIN, TN 37064) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Sep 22, 2018120,000 milesKY

9/6/18 DRIVING DOWN THE STREET APPROACHING AN INTERSECTION WITH THE TRAFFIC LIGHT TURNING RED. I RAN OVER A POTHOLE, THE ABS BRAKING SYSTEM KICKED IN, AND ALL THE SUDDEN, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, CAUSING ME TO RUN THROUGH THE RED LIGHT AND NEARLY HIT SEVERAL CARS. HAD I NOT SWERVED HARD LEFT AND INTO THE GRASS MEDIAN, I MAY NOT BE MAKING THIS REPORT RIGHT NOW, AND MY FAMILY MAY BE MAKING FUNERAL ARRANGEMENTS. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. THIS IS ONE OF MANY. HOWEVER, I WAS TOLD OF THIS WEBSITE AND TOLD TO REPORT THIS DANGEROUS PROBLEM IN HOPES THAT FORD WILL PUT A RECALL OUT FOR THIS BEFORE SOMEONE GETS KILLED IF THEY HAVEN'T ALREADY. I HAD TO SIT IN THE MEDIAN FOR A FEW MINUTES WITH MY CAR TURNED OFF TO GATHER MYSELF, AS I WAS A NERVOUS WRECK. I DID NOTICE THAT ONCE I TURNED MY CAR BACK ON, I HAD BRAKES AGAIN, BUT THEY HAD TO BE PUMPED UP IN ORDER TO GET A FULL PEDAL AGAIN. 9/20/18 DRIVING DOWN THE ROAD THAT'S CURRENTLY BEING WORKED ON BY THE CITY. THEY'VE GRATED THE ASPHALT TO PREPARE IT FOR A NEW LAYER AND ADDING A NEW LANE. IN DOING SO, IT HAS MADE THE LANE YOU DRIVE ON ROUGH. IN FOLLOWING TRAFFIC, I ALWAYS LEAVE AT LEAST ONE TO TWO CAR LENGTHS BETWEEN MY CAR AND THE CAR IN FRONT OF ME FOR OBVIOUS REASONS. WHEN THE TRAFFIC AHEAD OF ME SUDDENLY STOPPED, MY VEHICLE DECIDED TO KEEP GOING. I DEPRESSED THE BRAKE PEDAL, THE ABS BRAKING SYSTEM KICKED IN, AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, LEAVING ME WITH NO BRAKES!! I HAD NO

Air Bags
Filed Sep 17, 2018OR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (MOCK FORD SALES, 913 6TH ST, GRANTS PASS, OR 97526, 541-476-6656) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT PENDING AIRBAG RECALL UPDATED 11/19/18*JB

Service Brakes
Filed Sep 14, 2018104,000 milesMI

SECOND TIME REPORTING A RECURRENT ISSUE. THIS YEAR/MODEL VEHICLE HAS A KNOWN ISSUE WITH THE HYDRAULIC CONTROL UNIT (HCU), WHICH AFFECTS BRAKING CAPACITY, AND EITHER IS OR WAS UNDER AN OPEN INVESTIGATION. THE HCU/ABS FUNCTION OF THIS VEHICLE CAN BECOME DISABLED WHEN JARRED BY HITTING A LARGE BUMP - SUCH AS A POTHOLE - WHILE THE BRAKE IS ENGAGED AND THE VEHICLE IS STILL IN MOTION. WHEN THIS OCCURS THE BRAKE PEDAL BECOMES INSTANTLY SOFT, LOSES BRAKING POWER, AND TRAVELS A MUCH FURTHER DISTANCE TOWARDS THE FLOOR. THIS INSTANT DECREASE OF BRAKE PRESSURE DRASTICALLY INCREASES THE STOPPING TIME OF THE VEHICLE. A POTENTIALLY VERY DANGEROUS SAFETY CONCERN. THE JARRING OF THE VEHICLE ONLY HAS A NEGATIVE AFFECT IF THE BRAKE IS BEING ENGAGED AT THE TIME OF JARRING. THIS PARTICULAR VEHICLE HAS HAD 3 OF THESE BRAKING INCIDENCES WITHIN THE PAST 12 MONTHS. (FIRST INCIDENT PREVIOUSLY REPORTED TO NHTSA IN DEC. 2017). NONE OF WHICH HAVE RESULTED IN AN ACCIDENT AS OF YET. THE PEDAL WILL REMAIN SOFT FOR SOME TIME. IT SEEMINGLY CAN BE "RESET" EITHER RANDOMLY, OR WITH EXCESSIVE BRAKE PUMPING OVER A SUBSTANTIAL PERIOD OF TIME. THIS SO-CALLED "RESET" COULD JUST BE A FORTUNATE FLUKE. I HAVE READ IN OTHER REPORTS OF A SIMILAR UNKNOWN "RESET" EFFECT, UNTIL THE NEXT EPISODE. LOCAL FORD DEALERSHIPS AND OTHER INDEPENDENT SERVICE STATIONS SEEM TO BE COMPLETELY UNAWARE OF THE ISSUE. OFTEN MISDIAGNOSING THE MASTER CYLINDER AS THE PROBLEM INITIALLY. I THOUGHT I HAD HEARD OR READ THAT A REPLACEMENT HCU PART MAY

Air Bags
Filed Sep 13, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION FROM THE NEW YORK MOTOR VEHICLE ADMINISTRATION REGARDING NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS: PREMIER FORD LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, 888-381-4515) AND PREMIER FORD OF BAY RIDGE (612 86TH ST, BROOKLYN, NY 11228, (347) 578-7900). PREMIER FORD LINCOLN STATED THAT THE PARTS WERE ON BACKORDER. PREMIER FORD OF BAY RIDGE STATED THAT A SERVICE APPOINTMENT MAY BE SCHEDULED FOR JANUARY OF 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT CALLED THE DEDICATED LINE FOR TAKATA RECALLS AT 866-436-7332; HOWEVER, THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 12, 2018125,000 milesNY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NEW YORK 10314, (718) 983-8700) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE "PASSENGER SEAT AIR BAG DISENGAGED" WARNING MESSAGE DISPLAYED WHILE THE VEHICLE WAS STATIONARY. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Sep 9, 2018190,000 milesKY

RIGHT REAR CALIPER IS LOCKED AGAIN, EVEV AFTER IT WAS REPLACED. IT WEARS THE RIGHT REAR BRAKE PADS WHILE DRIVIG. THE BRAKE PADS ARE CONSTANTLY SMOKING WHILE DRIVING AND THE ROTOR IS TOO HOT TO TOUCH AND THE PEDAL GOES TO FLOOR WHEN THE CAR IS STOPPED AT ANYTIME. THE VEHICLE IS NOW PARKED, BECAUSE IT IS TOO DANGEROUS TO DRIVE. THE COST OF REPAIR PARTS WHEN I LAST CHECKED WAS OVER $1,200.

Service Brakes
Filed Sep 7, 2018132,000 milesOH

I CONTINUE TO HAVE ISSUES WITH BRAKING ON MY CAR. BASICALLY WHEN YOU PRESS THE BRAKE PEDAL, THE FIRST 2/3'S ARE USELESS. I CONTINUE TO HAVE TO PLACE MORE PRESSURE ONTO THE PEDAL TO GET THE BRAKES TO FUNCTION. WHEN BRAKING DRIVING DOWN THE ROAD, WHEN I PRESS THE PEDAL TO BRAKE, IT DOES NOTHING UNTIL I GET IT CLOSE TO THE FLOOR. I HAVE THIS ISSUE EVERYDAY, EVERYTIME I BRAKE. THIS MORNING ON 09*07*18 I PLACED MY FOOT ON THE BRAKE AND SHIFTED INTO REVERSE. MY CAR STARTED TO ROLL OUT OF MY DRIVEWAY INTO A CITY STREET, INTO TRAFFIC. I PRESSED THE PEDAL TOTALLY TO THE FLOOR, AND BARELY CAME TO A STOP. THIS ISSUE IS BECOMING MORE AND MORE DANGEROUS EVERYDAY. THANK YOU.

Air Bags
Filed Sep 7, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BASIL FORD OF NIAGARA FALLS (6980 NIAGARA FALLS BLVD, NIAGARA FALLS, NY 14304, (716) 693-1400) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service BrakesCrash
Filed Sep 6, 2018143,000 milesTX

I WAS ENTERING A LEFT HAND CURVE WITH THE BRAKE APPLIED. THE ROAD WAS A LITTLE ROUGH AND AS I APPLIED THE BRAKE HARDER, THE PEDAL WENT TO THE FLOOR. I PUMPED THE BRAKES, BUT THE CAR SLID OFF THE ROAD AND INTO THE DITCH STOPPING AGAINST THE BANK OF THE DITCH AND A POLE. IN THE PAST 12 MONTHS THE ABS WARNING LIGHT HAD COME ON SEVERAL TIMES, BUT HAD NOT STAYED ON THE NEXT TIME THE CAR WAS STARTED.

Air Bags
Filed Sep 5, 2018113,400 milesMI

CAR HAS UNSOLVED TAKATA RECALL ON THE PASSENGER SIDE. WHEN I CALLED A FEW DEALERSHIPS IN THE AREA AND FORD'S CORPORATE CUSTOMER SERVICE ABOUT A LOANER VEHICLE THAT THEY SAID THEY WOULD OFFER FOR FREE (FORD SAID THEY WOULD PAY UP TO $44/DAY), I CALLED AND TALKED OVER THE PHONE FOR A COUPLE OF HOURS OR MORE. ALL THE DEALERS SAID WAS, "YOU ARE ABOUT 70 ON THE WAITING LIST", AND FOMOCO SAID, "ASK THE PASSENGER TO SIT IN THE BACK SEAT INSTEAD."

Air Bags
Filed Aug 31, 2018TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOODY'S AUTOMOTIVE (LOCATED AT 219 W CENTRAL AVE, JAMESTOWN, TN 38556) WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 31, 2018NY

MY FORD DEALER SAID THEY DON'T FIX AIRBAGS

Visibility/Wiper
Filed Aug 31, 201860,000 milesTN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE AND REAR PASSENGER SIDE WINDOW REGULATORS BECAME INOPERABLE. MOODY'S AUTOMOTIVE (LOCATED AT 219 W CENTRAL AVE, JAMESTOWN, TN 38556, (931) 879-4621) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE REAR PASSENGER SIDE WINDOW REGULATOR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Fusion → · Every Fusion year → · How the figures are calculated →