Page 27 of 28 · complaints 1,301–1,350 of 1,353

2008 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Structure › Body › Door
Filed Jan 11, 201387,830 milesCA

THE YOUTUBE VIDEO FORD FUSION DOOR LATCH PROBLEM BY OLDFREDSSHED 3:22 MINUTES DESCRIBES THE PROBLEM EXACTLY I'M HAVING WITH MY INNER DOORS LATCHES ON MY 2008 FORD FUSION. THE DOORS HANDLES ARE BREAKING AND I THINK THIS IS A DESIGN FLAW. I GOOGLED THE PROBLEM I'M HAVING WITH MY DOOR HANDLES AND MANY PEOPLE ARE HAVING THIS SAME PROBLEM. I HAVE CONTACTED THE FORD MOTOR COMPANY AND THEY SAY THIS IS NOT A RECALL OR WARRANTY PROBLEM. CITRUS FORD WANTS ME TO PAY $265 JUST TO REPLACE ONE HANDLE AND I THINK THIS SHOULD HAVE BEEN A RECALL ITEM. THIS IS A SAFETY ISSUE. IN AN EMERGENCY AND YOU CAN'T OPEN THE DOOR AND WITH POWER WINDOWS AND NO POWER THIS COULD BE A MATTER OF LIFE AND DEATH. *TR

Service Brakes
Filed Dec 18, 201283,000 milesNJ

WAS DRIVING AND AS I WENT AROUND A CORNER, THE BRAKE PEDAL (WHICH WAS SLIGHTLY DEPRESSED) WENT COMPLETELY TO THE FLOOR. LOST ALL PRESSURE. I PULLED INTO A PARKING LOT. TURNED CAR OFF AND BACK ON. GRADUALLY PRESSURE RESUMED. DROVE ANOTHER DAY OR SO AND IT HAPPENED AGAIN WHILE I WAS GOING STRAIGHT. I WENT TO THE DEALER. HAD MY MASTER CYLINDER, BRAKES, ROTORS, AND BRAKE BOOSTER ALL REPLACED. THAT WAS THE BEGINNING OF SEPTEMBER. NOW IN DECEMBER, IT IS HAPPENING AGAIN. *TR

Air Bags
Filed Oct 22, 201234,310 milesCA

NOTICED PASSENGER DASH UPHOLSTERY, IN FRONT OF PASSENGER AIR BAG WAS BUCKLED,AND POPPING UP. TWO DIFFERENT FORD SERVICE MANAGERS ADVISED THAT THIS WAS A MANUFACTURING DEFECT AND THAT THE AIR BAG MIGHT NOT DEPLOY PROPERLY DUE TO THE DASH PROTRUDING. THEY BOTH TOOK PHOTOS AND FORD REFUSED TO ADDRESS BECAUSE MY VEHICLE IS OUT OF WARRANTY, BY YEARS. I ONLY HAVE APPROX. 34,000 MILES. I FEEL THAT THIS IS ALSO A SAFETY DEFECT, IF MY AIR BAG OPERATION MIGHT BE AFFECTED. I WAS ADVISED THAT THE ENTIRE DASH NEEDS TO BE REPLACED AND IT IS APPROX A $1,000 REPAIR. *TR

Vehicle Speed Control
Filed Oct 3, 201273,000 milesIL

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT WAS TRAVELING 35 MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE ACCELERATED UNEXPECTEDLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 73,000.

Structure › Body › Door
Filed Sep 17, 201254,000 milesPA

WHEN OPENING THE DRIVER SIDE DOOR, A SMALL PIECE INSIDE BROKE OFF. THE DOOR COULD NO LONGER BE OPENED FROM THE INSIDE. THE DOOR KNOB HAD TO BE REPLACED. WHEN I BOUGHT THE REPLACEMENT PART, THE FORD DEALER SAID THAT HE SEES THIS PROBLEM A LOT WITH FUSIONS. *TR

Air Bags
Filed Jun 28, 2012TN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE COVER FOR THE PASSENGER SIDE AIR BAG STARTED TO BUBBLE AND DETACH FROM THE VEHICLE. THE FAILURE HAD NOT CAUSED THE AIR BAG WARNING LIGHT TO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE FAILURE WAS COMMON AND THAT THE COVER COULD BE RE-GLUED, BUT THERE WAS NO GUARANTEE THAT THE SOLUTION WOULD PERMANENTLY CORRECT THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 34,000. UPDATED 08-07-12 *BF THE CONSUMER STATED FORD WANTED TO CHARGE $1500 TO RE-GLUE THE COVER TO THE AIR BAG. UPDATED 08/09/12

Structure
Filed Jun 15, 2012MD

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER'S SIDE WAS PUFFED UP AND STARTING TO SEPARATE. THE CONTACT STATED THAT THE FAILURE WAS WHERE THE PASSENGER SIDE AIR BAG WOULD DEPLOY IN THE EVENT OF A CRASH. THE CASING FOR THE AIR BAG WAS SEPARATING AND LOOSENING FROM THE HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT EVEN THOUGH THE DASHBOARD WAS CRACKING, THE AIR BAG WAS STILL SECURE. THE DEALER STATED THE DASHBOARD WAS OUT OF WARRANTY AND COULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 42,000. UPDATED 7/18/12 *CN THE CONSUMER STATED THE PASSENGER SIDE DASHBOARD IS COMING APART AT THE SEAMS. UPDATED 07/25/12

Visibility › Power Window Devices and Controls
Filed Jun 12, 201271,000 milesDE

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE REAR WINDOWS FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE MOTOR, REGULATOR AND ACTUATOR FAILED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ONCE PRIOR TO THE MOST RECENT FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE COMPONENTS WERE NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/13/12 *BF

Structure › Body
Filed Jun 6, 201263,800 milesGA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT AS HE ENTERED THE VEHICLE, HE NOTICED THAT THERE WAS A CRACK ON THE DASHBOARD NEAR THE FRONT PASSENGER AIR BAG. THE CONTACT STATED THAT THE AIRBAG WAS SEEPING THROUGH THE DASHBOARD AND THE CONTACT WAS FEARFUL THAT THE AIR BAG COULD POSSIBLY DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED HIM THAT THE FAILURE WAS CAUSED BY THE EXPOSURE TO HEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 63,800. UPDATED 08/14/12

Service Brakes, Hydraulic
Filed Apr 17, 201231,191 milesKS

THE VEHICLE WOULD RANDOMLY LOSE ITS BREAKING EFFICIENCY. THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR AND WOULD REQUIRE 3 TIMES MORE DISTANCE TO STOP. THE VEHICLE WAS TAKEN TO A FORD SERVICE CENTER FOR REPAIRS. THE CORRECTION COMPLETED INCLUDED: TEST DRIVE, FOUND BRAKE PEDAL IS LOW DUE TO AIR IN THE SYSTEM, CHECK FOR LEAKS, FOUND MASTER CYLINDER IS LEAKING ON THE INSIDE, REPLACED MASTER CYLINDER, BLEED BRAKE SYSTEM, PERFORM ABS SYSTEM BLEED AND RETEST. THEN AGAIN ON 02/14/2012 THE ISSUE REAPPEARED WITHOUT WARNING. TOOK VEHICLE BACK TO FORD SERVICE CENTER AND THE FOLLOWING CORRECTIONS WERE COMPLETED. TEST DRIVE, CANNOT DUPLICATE CUSTOMERS CONCERNS AT THIS TIME. (SERVICE CENTER ADVISED ME THAT THEY BLEED THE BRAKE, BUT DIDN'T LIST IT OUT ON THE REPORT. ON 04/11/12 AGAIN HAD THE SAME ISSUE COME EXPECTANTLY. TOOK THE VEHICLE TO A FORD SERVICE CENTER AND THE FOLLOWING CORRECTIONS WERE MADE. FOUND BRAKE PEDAL GOES TO THE FLOOR AND CAR DOES NOT STOP VERY WELL. FOUND ABS VALVE IS STUCK OPEN, R&R ABS MODULE, REPLACE HCU, BLEED BRAKE SYSTEM, PERFORM ABS SYSTEM BLEED, BLEED BRAKE SYSTEM AGAIN AND RETEST. *JS

Steering
Filed Apr 16, 201281,000 milesNC

OVER TIME THE VEHICLE DEVELOPED GRADUALLY MORE SLACKNESS AND FREE PLAY IN THE STEERING RESPONSE. I INITIALLY ATTRIBUTED THE CONDITION TO TIRE WEAR AND VEHICLE AGE. EVENTUALLY THE CONDITION BECAME SO SERIOUS THAT I WAS CERTAIN IT WAS NOT NORMAL, SO I DECIDED TO TRY AND DIAGNOSE THE CAUSE. UPON INVESTIGATION I DISCOVERED THAT THE STEERING RACK ASSEMBLY WAS MOVING AROUND ON ITS ATTACHMENTS IN RESPONSE TO STEERING INPUTS. I CHECKED THE MOUNTING BOLTS THAT SECURE THE RACK TO THE SUB-FRAME AND FOUND THAT TWO OF THE BOLTS WERE LOOSE ENOUGH TO BE TURNED BY HAND AND THE THIRD WAS BROKEN AND WAS JUST SITTING IN THE HOLE. IF I HAD NOT INTERVENED, THE CONDITION WOULD ALMOST CERTAINLY HAVE PROGRESSED TO THE POINT THAT THE STEERING RACK COMPLETELY DETACHED FROM ITS MOUNTS RESULTING IN TOTAL LOSS OF STEERING CONTROL. *JS

SeatsFire
Filed Mar 27, 201226,000 milesKS

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEATED SEAT LIGHT ILLUMINATED CONTINUOUSLY AND THE DRIVER'S SEAT STARTED TO OVERHEAT AND MELT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE IT INSPECTED AND THE DEALER DID NOT HAVE AN EXPLANATION OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 26,000. THE VIN WAS UNAVAILABLE. UPDATED 5/21/12 *BF

Service Brakes, Hydraulic
Filed Feb 27, 201212,000 milesFL

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE HAVING AN OIL CHANGE PERFORMED, THE MECHANIC NOTICED THAT THE REAR BRAKES WERE WORN. THE MECHANIC REPLACED THE REAR BRAKES. THE CONTACT LATER NOTICED THAT THE ABS LIGHT WAS ILLUMINATED SO THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE AS THE ABS MODULE HAVING MALFUNCTIONED AND NEEDING TO BE REPLACED. THE CONTACT DID NOT HAVE THE ABS MODULE REPLACED. THE FAILURE MILEAGE WAS 12,000.

Power Train
Filed Feb 26, 201248,000 milesCT

WHIRRING NOISE DEVELOPED FROM AWD DRIVE SHAFT CARRIER BEARING. *TR

Air BagsCrash3 injured
Filed Feb 12, 201230,000 milesNC

I WAITED AT THE LIGHT UNTIL IT TURNED GREEN LIGHT/GREEN ARROW AND PROCEEDED TO TURN LEFT. ANOTHER DRIVER RAN THAT RED LIGHT AND STRUCK ME ON THE DRIVER SIDE FRONT LEFT WHEEL AREA. NEITHER AIRBAGS DEPLOYED! NOT THE SIDE OR FRONT AIRBAG!!! I SUSTAINED MULTIPLE INJURIES INCLUDING FRACTURED CLAVICLE AND BRUISED SHOULDER, NECK, AND SIDE. AND LARGE BUMP ON BACK OF MY HEAD. NO AIRBAGS DEPLOYED!!!!! I'M STARTING AN INVESTIGATION ... *TR

Air BagsCrashFire2 injured
Filed Feb 6, 201238,000 milesNJ

AUTOMOBILE IMPACTED TELEPHONE POLE ON RIGHT FRONT QUADRANT. THE CONTINUED TRAVEL OF THE VEHICLE UP SMALL EMBANKMENT CAUSED THE VEHICLE TO ROLL AND FLIP. THE DRIVER'S SIDE IMPACT AIRBAG DID NOT DEPLOY RESULTING IN HEAD INJURY TO DRIVER. *TR

Power Train1 injured
Filed Dec 29, 2011MI

POWER TRAIN CONTROL MODULE BROKEN, 3 MONTHS AFTER I PURCHASED IT. MADE MY PREGNANT WIFE STRANDED DURING THE WINTER. FORD DID NOTHING TO HELP ABOUT IT. $1500 BILL AND LEFT MY WIFE STRANDED IN THE MIDDLE OF THE ROAD WAITING FOR CARS TO HIT HER. THANKS FOR NOTHING FORD. *KB

Structure › Body › Door
Filed Dec 29, 2011SC

THE INSIDE DRIVER DOOR HANDLE BROKE ON THE INSIDE OF THE DOOR AND I WAS UNABLE TO OPEN IT FROM THE INSIDE OR LOCK MY DRIVER DOOR. *KB

Electrical System
Filed Dec 29, 2011SC

AFTER MY CAR WAS RUNNING FOR ABOUT TEN MINUTES ALL THE LIGHTS ON THE INSTRUMENT CLUSTER CAME ON AND STAYED ON. THIS WAS JUST THE BEGINNING, AFTER SHUTTING THE CAR OFF AND STARTING IT BACK UP IT BEGAN TO DO THE SAME THING SO WE TOOK IT UP TO A MECHANIC TO RUN A COMPUTER ON IT AND IT DID COME UP FOR THE CLUSTER. THEN WHEN WE WERE GOING TO UNLOAD IT OFF THE TRAILER MY CAR WOULD COMPLETELY NOT CRANK UP BECAUSE OF THE CLUSTER. THEN ONCE AGAIN AFTER BEING REPLACED ONLY SEVEN MONTHS AGO IT HAS STARTED MESSING UP AGAIN!! THIS CAR HAS BEEN A COMPLETE DISAPPOINTMENT SO I BEGAN TO CALL AROUND AND FOUND OUT THERE HAS BEEN MANY OTHER PROBLEMS SIMILAR TO MINE OTHER PEOPLE HAVE REPORTED BUT STILL THERE HAVE BEEN ABSOLUTELY NO RECALLS FOR ANY OF THE PROBLEMS OCCURRING ON THESE CARS!!! *KB

Service Brakes, Hydraulic
Filed Sep 27, 201142,000 milesCT

THE REAR CALIPER ON THE BRAKES IS SEIZING, SIMILAR TO WHAT I HAVE HEARD WITH MANY OTHER FUSION OWNERS. A TSB OR RECALL NEEDS TO BE FILED FOR THIS AS IT IS UNSAFE. *TT

Power Train › Automatic Transmission
Filed Aug 26, 201199,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT HEARD A CLUNKING SOUND. THE SOUND WAS NOTICEABLE AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE TRANSMISSION MOUNTS HAD DISINTEGRATED AND THE MOTOR MOUNT HAD FRACTURED CAUSING DAMAGE TO THE THE CV JOINTS. THE MOTOR MOUNT , TRANSMISSION MOUNT AND CV JOINT HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Unknown or Other
Filed Aug 22, 2011115,600 milesIL

UPON EXITING MY CAR THERE WAS A CRACK IN THE DOOR HANDLE. THE DOOR WAS UNABLE TO LOCK AND UNLOCK, AND SOMETIME VERY DIFFICULT TO GET IN AND OUT OF THE CAR, THIS IS A SAFETY ISSUE. I TOOK IT TO THE DEALER AND I WAS INFORMED THE DOOR CABLE BROKE. THIS SHOULD BE INVESTIGATED AS A DEFECTED PART. I WAS TELLING SOME OTHER ABOUT IT AND THEY TOLD ME THE KNEW OTHER FORD OWNERS WHO HAD THE SAME PROBLEM WITH THEIR FAIRLY NEW CAR.

Air BagsCrash2 injured
Filed Jul 31, 201119,350 milesOR

ON JUNE 17, 2011 MY DAUGHTER WAS DRIVING MY CAR AND I WAS THE PASSENGER, WE HAD STOPPED AT A FOUR WAY STOP. WHEN WE HAD THE RIGHT AWAY WE PROCEEDED ACROSS THE INTERSECTION. WE WERE STRUCK IN THE INTERSECTION BY A DRIVER WHO RAN THE STOP SIGN. SHE WAS TRAVELING AROUND 30 TO 35MPH AND STRUCK THE PASSENGER SIDE OF MY CAR, SMASHING IN THE FRONT PASSENGER SIDE DOOR, ALSO THE FRONT SUPPORT WHERE THE WINDOW SHIELD IS ATTACHED. ALSO THE MIDDLE SUPPORT WHERE THE FRONT AND BACK DOORS ATTACHED, ALONG WITH THE TOP AND BOTTOM SUPPORTS OF THE VEHICLE. THE DOOR HAD TO BE CUT OFF THE VEHICLE TO REMOVE ME OUT OF IT. THE VEHICLE WAS DEEMED A TOTAL LOSS. MY CONCERN IS THAT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY IN A CRASH OF THIS NATURE. WHY EVEN HAVE THEM IF THEY DO NOT WORK.

Suspension › Front
Filed Jul 13, 201131,000 milesGA

2008 FORD FUSION. FRONT WHEEL BEARING FAILURE AT 31,000 MILES. *TR

Structure
Filed Jul 5, 201153,000 milesOH

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE VINYL ON THE DASHBOARD WHERE THE AIR BAG WAS LOCATED HAD BEEN FRACTURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT IT WAS A FACTORY DEFECT AND THAT SHE NEEDED TO HAVE THE ENTIRE DASH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 09/15/11 *BF UPDATED 12/19/11

Seat Belts
Filed Jun 30, 201147,853 milesGA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE SAFETY BELT LOCATED IN THE MIDDLE OF THE BACK SEAT WAS WRAPPED AROUND THE PASSENGERS DIAPHRAGM AND SHE WAS UNABLE TO UNLOCK IT. THE CONTACT STATED THAT WHEN SHE TRIED TO GET THE SEAT BELT OFF IT CONTINUED TO GET TIGHTER AND IN ORDER TO GET THE PASSENGER OUT THEY HAD TO CUT THE SEAT BELT OFF. THE FIRE DEPARTMENT WAS CONTACTED AND THE PASSENGER DID NOT SUFFERED ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,853.

Power Train
Filed Jun 10, 201181,104 milesTX

USED VEHICLE PURCHASE 2 DAYS AGO, MY HUSBAND AND I DROVE THE CAR ON A TEST DRIVE AND IT WENT WELL, AFTER ALL THE PAPERS WERE DONE WE GOT IN THE CAR AND WENT TO GO EAT AND WHEN WE CAME OUT TO LEAVE AND I TRIED TO PULL THE INTO R AND IT WOULD NOT BUDGE SO MY HUSBAND TRIED TO DRIVE INSTEAD AND HE COULDN'T PULL IT IN TO R AND THIS HAPPENED WE IMMEDIATELY CALLED THE DEALER AND THEY SAID COME BACK AND THEY TRIED FOR ABOUT 20 MINUTES AND ASKED WE BRING IT BACK TOMORROW, SO WE DID AND THEY SAID OH WE ADJUSTED THE AUTOMATIC TRANSAXLE LINKAGE IT WON'T HAPPEN AGAIN AND HERE AGAIN I WENT TO THE PHARMACY TODAY AND TRIED FOR 32 MINUTES TO PUT THE CAR IN GEAR. IN ANY GEAR AND I COULDN'T I GOT SO UPSET I CALLED MY HUSBAND AND ASKED HIM WHAT TO DO IF I COULDN'T GET IT IN GEAR AND HE TOLD ME TRY AGAIN FOR A BIT AND IF I STILL COULDN'T DO IT, CALL A WRECKER TO PICK IT UP. I HAVE SPOKEN TO NUMEROUS OWNERS IN THE LAST FEW DAYS ON THE FORD OWNERS FORUMS AND IT IS ATROCIOUS JUST HOW MANY TIMES I HAVE BEEN TOLD THEY HAVE HAD ISSUES LIKE THIS TOO. COME ON I HAVE TROUBLE PAYING FOR A CAR I MAY OR MAY NOT BE ABLE TO DRIVE! *TR

Structure › Body › Door
Filed Jun 4, 201170,000 milesTN

USED INTERIOR HANDLE ON A FORD FUSION 2008 IN A NORMAL MANNER, AND IT SNAPPED OFF. THE CAR CAN NO LONGER BE OPENED FROM THE DRIVERS SIDE. AFTER A SEARCH ONLINE, IT APPEARS THIS HAS HAPPENED TO NUMEROUS PEOPLE. *TR

Unknown or Other
Filed Feb 11, 201165,000 milesSD

DRIVERS INTERIOR DOOR HANDLE BROKE. THERE WASNT ANY WARNING, IT JUST NO LONGER WORKED. IN ORDER TO OPEN THE DOOR, THE "LOCK" RELEASE HAS TO BE PULLED. WHEN RESEARCHING THE REPAIR, I FOUND MUTIPLE LINKS REGARDING THE REPAIR WITH NUMEROUS MOMENTS OF DEFECT. ANYWHERE FROM 10,000 TO 80,000 MILES FOR POINTS OF FAILURE. ONE PERSON EVEN EXPLAINED THAT NOW HE CAN REPLACE HIS DOOR HANDLE IN LESS THAN 30...SINCE HE HAS DONE IT SO MANY TIMES. MOST RECENTLY THE FORD F 150 HAD A RECALL...FOR BROKEN INTERIO605-R HANDLES.

Power Train › Automatic Transmission
Filed Jan 4, 201166,800 milesWV

WE OWN A 2008 FORD FUSION 6 CYL. AWD. SHORTLY AFTER WE BOUGHT IT WE STARTED HAVING TROUBLE WITH THE REAR PASSENGER DOOR. THE DOOR HANDLE ON THE OUTSIDE WILL NOT GO BACK INTO PLACE AND THE DOOR WILL NOT SHUT. THE DRIVERS DOOR HANDLE ON THE INSIDE BROKE AND CRACKED AND DOOR WILL NOT LOCK. HERE LATELY WHEN WE ARE DRIVING ALL OF A SUDDEN THE CAR WILL SOUND LIKE A SLEDGE HAMMER IS BEING BANGED UNDERNEATH THE CAR MAKING THE CAR SHAKE. WE WERE TOLD THAT IT IS EITHER THE TRANSFERRING CASE OR SOME OTHER CAR. IT WILL COST $950 OR $1500 FOR THE PART NOT COUNTING LABOR FEES. THE DEALERSHIP DID NOT GIVE US THE WARRANTY THAT THEY SAID IT CAME WITH. WE WERE TOLD BY THE MECHANIC THAT THIS PROBLEM IS COMMON WITH THE FORD FUSION AND THE FORD ESCAPE. FOR SOME REASON THE AWD WANTS TO KICK IN WHEN YOU REACH 25 MPH. IF THIS IS A COMMON PROBLEM THEN THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE GETS HURT. EVERYONE THAT RIDES IN OUR CAR AND IT STARTS ACTING UP, WANTS TO JUMP OUT OF THE CAR. *TR

Service Brakes, Hydraulic
Filed Nov 11, 201022,550 milesOH

IN 2008, ON MY 2008 FORD FUSION SE 4 CYLINDER, THE DEALER I BOUGHT THE VEHICLE FROM REPLACED THE TWO REAR CALIPER CLIPS DUE TO A LOUD CLICKING NOISE. I VISITED THE SAME DEALER I PURCHASED THE VEHICLE FROM ON SEVERAL VISITS SINCE 2008, FOR THE SAME PROBLEM WITH THE FRONT CALIPER CLIPS, WHICH HAVE BEEN MAKING A LOUD CLICKING NOISE WHEN GOING IN REVERSE OR IN DRIVE FOR TWO YEARS NOW! I WAS TOLD THE MECHANIC DIDN'T EXPERIENCE ANY PROBLEMS DURING HIS TEST DRIVE. I TOOK THE VEHICLE TO TWO OTHER FORD DEALERS, THEY TOLD ME THE MECHANIC'S COULDN'T DUPLICATE THE PROBLEM. I WAS TOLD BY THE LAST DEALER, THE BREAKS WILL MAKE A CLICKING NOISE WHEN BACKING UP. I MADE ANOTHER APPOINTMENT WITH THE PURCHASING DEALER, AND ASKED THEM WHY MY 2006 FORD FUSION DIDN'T HAVE THIS PROBLEM? THE SERVICE TECHNICIAN DIDN'T HAVE AN ANSWER. I'M GOING TO INFORM THEM THEY HAVE TO DRIVE THE VEHICLE FORWARDS AND BACKWARDS SEVERAL TIMES TO DUPLICATE THE PROBLEM. I'M ALSO GOING TO CONTACT FORD CUSTOMER SERVICE IN MICHIGAN TO SEE WHAT THEY CAN DO. IF NEEDED, I WILL START CONTACTING EXECUTIVE MANAGEMENT, LIKE I HAD TO DO ON MY LEMON MAZDA 626 YEARS AGO. I GOT A MAZDA VP INVOLVED, AND THE WHOLE DEALERSHIP WAS JUMPING THROUGH HOOPS, AND FIXED THE PROBLEMS ON THE SPOT. I DON'T BLAME THIS ON FORD, I BLAME IT ON THE VENDOR'S THAT MAKE THE DEFECTIVE PARTS THEY PURCHASE FROM. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Sep 21, 201037,363 milesCA

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING WITH THE AUTOMATIC DOOR LOCK ENGAGED THE FORCE WAS SO HARD THAT IT BROKE THE DRIVER SIDE DOOR HANDLE. THE CONTACT ALSO EXPERIENCED THE DOOR HANDLE FAILURE WITH HER 2007 FORD FUSION. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 37,363. UPDATED 01/04/11*LJ THE DOOR LOCK WAS REPLACED UNDER WARRANTY. UPDATED 01/10/11*JB

Latches/Locks/Linkages › Hood › Latch
Filed Aug 9, 2010117,000 milesCA

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 60 MPH THE CONTACT NOTICED THAT THE HOOD SUDDENLY OPENED WITHOUT WARNING BREAKING THE FRONT WINDSHIELD DURING THE PROCESS. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED REGARDING THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 116000.

Parking Brake
Filed Jun 26, 201050,000 milesOH

ON A 2008 FORD FUSION SE 4 CYLINDER I HAVE HAD TO REPLACE THE RIGHT REAR BRAKES TWICE BEFORE 50,000 MILES. IT APPEARS THE CALIPERS ARE STICKING. I EVEN SPOKE WITH FORD MECHANICS THAT SAY THIS IS A PROBLEM BUT NO RECALL HAS BEEN FILED. I LOOKED ON LINE AND SEEMS TO BE WELL KNOWN, BUT NOTHING HAS BEEN DONE. *TR

Service Brakes, Hydraulic
Filed Jun 13, 201015,000 milesMI

2008 FORD FUSION 2WD 4 CYL ONE REAR BRAKE CALIPER HAS SEIZED CAUSING DAMAGE TO ROTOR, NOW CAUSING UN-EVEN BREAKING AND ROTOR DAMAGE. 15,000 MILES ARE ON THE VEHICLE. *TR

Vehicle Speed Control › Accelerator Pedal
Filed May 19, 201028,874 milesIN

TL * THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONTACT ENGAGED THE ACCELERATOR AND THE PEDAL MOVED FROM UNDER HER FOOT AND PRESSED ITSELF AGAINST THE FLOOR. THE CONTACT ENGAGED THE BRAKES HARDER BUT THE VEHICLE CONTINUED TO ACCELERATE. AFTER APPROXIMATELY 1 MINUTE, THE ACCELERATOR PEDAL RELEASED AND THE CAR DROVE NORMAL. THE FAILURE HAPPEN THREE MORE TIMES AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE DEALER ADVISED HER THAT THE CAUSE OF THE FAILURE WAS THE FLOOR MAT. THE SERVICE MANAGER TEST DROVE THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE SINCE THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE FAILURE MILEAGE WAS 28,874 AND THE CURRENT MILEAGE WAS 28,934. UPDATED 6/19/10 *CN THE CONSUMER STATED THE ACCELERATOR PEDAL WOULD GO TO THE FLOOR, BUT IT WOULDN'T COME BACK UP. UPDATED 07/

Latches/Locks/Linkages
Filed Apr 22, 201013,499 milesNY

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DOOR LOCKS WERE NOT FUNCTIONING PROPERLY. AT TIMES, WHEN TRYING TO GET IN THE VEHICLE OR ONCE IN THE VEHICLE, THE DOORS WOULD NOT UNLOCK; THE FAILURE WOULD OCCUR FROM THE INSIDE EVEN IF THE CONTACT USED THE DOOR HANDLES TO OPEN. THE DEALER AND THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS UNDER WARRANTY AND THE CONTACT FELT THAT IT SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 13,499. THE CURRENT MILEAGE WAS 13,701.

Tires
Filed Apr 7, 201017,500 milesOH

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE VEHICLE HAS CONTINENTAL, CONTIPRO-CONTACT TIRES, SIZE 225/60R17. THE DOT NUMBER WAS P5XV-46MB. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON APRIL 6, 2010 WHEN THE PASSENGER SIDE FRONT TIRE EXPLODED. THE ROAD CONDITIONS WERE NOT A FACTOR. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WITH CAUTION. THE IDENTICAL FAILURE PREVIOUSLY OCCURRED WITH ANOTHER TIRE. A FORD DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO FIND A DEFECT IN THE FIRST TIRE FAILURE; HOWEVER, IT COULD BE REPLACED AT THE OWNERS EXPENSE. THE TIRE WAS REPLACED. THE MOST RECENT TIRE FAILURE HAD NOT BEEN DIAGNOSED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 17,500. UPDATED 05/13/10 *BF THE CONSUMER STATED THE DEALER INFORMED HER THAT THE TIRE DID NOT BLOW OUT AND TO DISREGARD THE COMPLAINT. UPDATED 05/14/10

Vehicle Speed Control
Filed Mar 15, 201037,009 milesMO

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 55 MPH, HE STEPPED ON THE ACCELERATOR PEDAL AND IT BECAME STUCK. WHILE HAVING HIS FOOT ON THE BRAKES HE PULLED THE FLOOR MAT BACK WITH HIS FOOT AND GOT THE PEDAL BECAME UNSTUCK. THE ENGINE WAS STILL REVVING EXCESSIVELY. HE DOES NOT KNOW IF THE FLOOR MAT CAUSED THE PEDAL TO STICK. THE VEHICLE WAS THEN TAKEN INTO THE DEALER WHERE THEY DIDN'T DIAGNOSE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 37009 AND THE CURRENT MILEAGE WAS 38001.

Vehicle Speed Control
Filed Feb 25, 201042,926 milesCO

GAS PEDAL WAS STUCK TO THE FLOOR CAUSING ACCELERATION. BRAKES WORKED BUT CARS GAS PEDAL WAS STUCK. *TR

Air BagsCrash1 injured
Filed Jan 17, 201022,000 milesNC

I WAS DRIVING OUR 2008 FUSION ON WINDING ROADS NEAR OUR HOME IN WNC. I WAS INTO A SWITCH BACK TURN AND WAS APPROACHED BY AN ONCOMING VEHICLE WHICH WAS ON MY SIDE OF THE DOUBLE YELLOW LINE. I DID NOT HAVE TO SWERVE BUT ALLOWED PLENTY OF ROOM FOR THE OTHER VEHICLE TO PASS. AS THEY PASSED I WAS PULLED INTO THE SNOW AND ICE AND OFF THE ROAD. I HIT THE SIDE OF A MOUNTAIN AND CAME TO AN INSTANT STOP. OUR VEHICLE HAS SUSTAINED MANY THOUSANDS OF DOLLARS WORTH OF DAMAGE IE FRONT END BUMPER AND SHEET METAL ENGINE CRADLE BROKEN, FRAME FLOOR ROOF BUCKLED DOORS ON THE RIGHT SIDE WINDSHIELD. ALL THIS DAMAGE WITH NO AIR BAG DEPLOYMENT OR SEAT BELT INTERLOCK! I WAS DRIVING APPROXIMATELY 30 TO 35 MPH AND SUSTAINED SEVERAL INJURIES AMONG WHICH ARE; FACIAL LACERATIONS AND CONTUSIONS, KNEE INJURY RESULTING IN BRUISING AND CONTUSIONS AND REINJURING OF RECENT SHOULDER SURGERY. I ALSO AM SEEKING LEGAL ADVISE AS TO FORDS LIABILITIES. *TR

Air Bags
Filed Oct 20, 2009CA

MY 08 FORD FUSION'S AIR BAGS DID NOT DEPLOY. MY SON SPUN OUT AND HIT THE CONCRETE BARRIER AND THE AIR BAGS DID NOT GO OFF. *TR

Air Bags › Side/WindowCrash
Filed Aug 21, 2009DC

2008 FORD FUSION SIDE AIR BAG DID NOT DEPLOY DURING A CAR CRASH. CONSUMER STATES THAT HER CAR WAS HIT ON THE DRIVER'S DOOR. *NJ

Vehicle Speed Control › Cruise ControlCrash
Filed Aug 14, 200921,000 milesMI

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 69 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT TAPPED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. HE DEPRESSED THE BRAKE PEDAL AGAIN WITH GREATER FORCE, BUT THE VEHICLE ACCELERATED AGAIN. IN ADDITION, THE ENGINE REVVED AND THE RPMS INCREASED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NEITHER OF THE VEHICLES SUSTAINED MAJOR DAMAGE AND THERE WERE NO INJURIES. THROUGH RESEARCH, HE DISCOVERED THAT THIS WAS A COMMON FAILURE AND BELIEVES THAT A RECALL SHOULD BE ISSUED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER OR A MECHANIC. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 21,000.

Tires
Filed May 6, 200949,100 milesFL

MY WIFE AND I RENTED A 2008 FORD FUSION FROM THRIFTY CAR RENTAL ON APRIL 20, 2009. I BECAME CONCERNED HAVING HEARING A PROGRESSIVE NOISE EMANATING FROM THE REAR OF THE VEHICLE. ARRIVING IN ORLANDO FL I HAD THE VEHICLE LOOKED AT BY A SERVICE STATION. I WAS INFORMED THAT THE REAR TIRES WHERE UNSAFE. THRIFTY OFFICE WAS INFORMED AND HAD NO EXPLANATION. I TOOK PICTURES OF THESE TIRES. AT 75 MPH MY WIFE AND I COULD HAVE BEEN KILLED IF THESE TIRES HAD RUPTURED!!!! *TR

Electrical SystemFire
Filed Mar 25, 200913,000 milesGA

CUSTOMER WAS TRAVELING ON ROADWAY WHEN HE NOTICED SMOKE. PULLED OVER AND OPENED HOOD TO HAVE SMOKE BILLOW OUT. INSPECTION OF VEHICLE BY INDEPENDENT APPRAISER SHOWS THERE IS A DEFECTIVE GROUND STRAP THAT CAUSED LOSS. THIS APPRAISER HAS SEEN 2 OF THESE LOSSES IN THE PAST WEEK WITH SAME IGNITION SOURCE. FORD MOTOR CO CUSTOMER SERVICE WOULD NOT PROVIDE ANY ASSISTANCE IN REPORTING THIS PROBLEM SO THAT THIS CAN BE AVOIDED FOR OTHER PEOPLE. *TR

Vehicle Speed ControlCrash1 injured
Filed Jan 31, 200919,801 miles00

1. CAME UP TO A RED LIGHT AND PRESSED MY BRAKE. FUSION IMMEDIATELY SPEEDED INTO THE INTERSECTION THROUGH THE RED LIGHT. FUSION ACTED LIKE IT WAS POSSESSED. I WAS STRUCK BY ONCOMING TRAFFIC. FUSION WAS TOTALED. 2. HAPPENED WEEK EARLIER, WAS GOING TO REPORT IT NEXT OIL CHANGE WEEK AWAY. 3. NOTHING, CAR SCRAPPED BY INSURANCE CO. *TR

Air BagsCrash1 injured
Filed Jan 26, 20099,000 milesOH

I WAS DRIVING HOME FROM WORK ON RT. 511OR LORAIN STREET IN OBERLIN, OHIO. THE LIGHT ON LORAIN AND S. PLEASANT WAS FLASHING. I HAD THE YELLOW FLASHING LIGHT I WAS DRIVING 35 THE SPEED LIMIT AND A GIRL WITH HER TWO CHILDREN DID NOT STOP FOR HER RED LIGHT AND I HIT HER T-BONE. MY AIRBAGS DID NOT DEPLOY AND MY SEATBELT DID NOT LOCK. THIS FORCED ME TO GRIP THE STEERING WHEEL WITH MY HANDS AND AS I DID THIS I BRUISED MY ARMS, CHEST FROM THE STEERING WHEEL TRAUMA. I RAISED UP FROM THE SEAT AND HIT THE TOP OF MY KNEES AND THEY ARE BRUISED. I WAS TAKEN BY AMBULANCE TO THE NEAREST HOSPITAL FOR TREATMENT AND RELEASE. I MISSED 3 DAYS OF WORK AND STILL HAVE PAIN IN MY MUSCLES AND TRAUMA TO MY BODY. I HAVE CONTACTED FORD MOTOR CO. FOR THEIR RESPONSE. I FEEL I SHOULD BE COMPENSATED DUE TO MY INJURIES AND MISSING WORK. AND IF I HAD BEEN DRIVING ON A HIGHWAY AND THIS HAPPENED I COULD HAVE BEEN HURT WORSE OR THROWN THROUGH THE WINDSHIELD. THERE WAS EXTENSIVE DAMAGE TO MY CAR AND I HAVE A RENTAL FOR OVER TWO WEEKS I HAVE TO DRIVE. I WOULD LIKE SOMEONE TO CHECK INTO FORD MOTOR CO. I WILL SEEK LEGAL COUNSEL IF THIS IS NOT RESOLVED. *TR

Tires
Filed Dec 9, 20081,944 milesAL

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE VEHICLE HAS CONTINENTAL CONTIPROCONTACT TIRES, SIZE 225/55R17. THE FRONT PASSENGER TIRE BLEW OUT WHILE DRIVING 35 MPH. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND SOMEONE ASSISTED HER WITH PLACING THE SPARE ON THE VEHICLE. THE DRIVER WENT TO A WHOLESALE CLUB TO PURCHASE ANOTHER TIRE AND WAS INFORMED THAT THERE WAS A DEFECT IN THE INNER LINER. THE DEFECT CREATED BUBBLES IN BOTH THE FRONT PASSENGER TIRE (WHICH HAD ALREADY BLOWN OUT) AND THE REAR PASSENGER TIRE. THE DEALER STATED THAT IT APPEARED TO BE TIRE DAMAGE INSTEAD OF A DEFECT. THE MANUFACTURER BEGAN TO CREATE A CASE FOR THE FAILURE, BUT SENT IT BACK TO THE DEALER. THE CURRENT MILEAGE WAS 1,954 AND FAILURE MILEAGE WAS 1,944.

Structure
Filed Nov 13, 20085,088 milesIL

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT NOTICED THAT FIELD MICE WERE ENTERING THE VEHICLE THROUGH THE HEADLINER. THE FAILURE COULD CAUSE INTERNAL DAMAGE TO THE VEHICLE. HE IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO FIND OUT WHICH COMPONENT IS ALLOWING MICE TO ENTER THE VEHICLE. HE IS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 5,088.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Fusion → · Every Fusion year → · How the figures are calculated →