Page 19 of 28 · complaints 901–950 of 1,353

2008 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Mar 2, 2017176,000 milesMD

WHILE DRIVING ON AN ICY STREET I HAD AN ABS EVENT WHERE THE ABS ENGAGED BUT THEN IMMEDIATELY THEREAFTER THE BRAKE PEDAL FELT VERY SOFT AS IF THERE WAS LITTLE OR NO BRAKE. I PULLED TO THE SIDE OF THE ROAD AND AFTER PUMPING THE BRAKES TO TEST THEM THE PEDAL NEVER REGAINED ITS PRIOR FEEL. I WAS ABLE TO GET THE CAR HOME AND THEN TESTED IT AGAIN THE NEXT DAY. AT FIRST THE BRAKES SEEMED BACK TO NORMAL BUT AFTER PRESSING THEM HARD ENOUGH FOR THE ABS TO ENGAGE IT AGAIN LOSS PEDAL AND FELT SOFT. NO ACCIDENT OCCURRED AS A RESULT BUT WE HAVE NOT DRIVEN THE CAR SINCE

Service Brakes
Filed Mar 2, 201793,500 milesTX

BRAKES GO SOFT AFTER GETTING ABS ACTION. BRAKES WILL BE ALMOST NON FUNCTIONAL AFTER BRAKING HARD THEN TRYING TO USE THEM AGAIN. HAVE ALMOST HAD SEVERAL ACCIDENTS OVER THIS.

Air Bags
Filed Feb 28, 2017MS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/02/17*LJ THE CONSUMER STATED THE BRAKE PEDAL TRAVELED TO THE FLOOR AND HAS TO BE PUMPED TO COME TO A COMPLETE STOP. UPDATED 10/12/2017*JS

Air Bags
Filed Feb 27, 2017NE

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Feb 20, 2017103,000 milesTX

THIS PAST WEEK MY CAR HAS BEEN DRIVING ROUGH (SPUTTERING) AND SEEMS TO NOTICE IT MORE WHEN DRIVING ON THE HIGHWAY BUT THERE ARE TIMES WHILE DRIVING ON CITY STREETS YOU CAN NOTICE IT (HEAR IT AND FEEL IT) TOO. MY TIRES ARE GOOD, LAST YEAR ALREADY HAD THE PCM (MAJOR CONTROL MODULE) REPLACED ($2,700) ALONG WITH ALL THE COILS AND SPARK PLUGS, AND ALSO PCU REPLACED AND REPLACED MY HCU ($1,500). SO WHAT THE HECK MORE CAN GO WRONG WITH THIS CAR. TRYING TO FIGURE OUT WHAT THE HECK IS WRONG WITH THIS CAR NOW.

Service Brakes
Filed Feb 17, 201779,000 milesNE

I BOUGHT MY CAR IN 2011 AND IN 2014 I STARTED HAVING ISSUE WITH MY BRAKES GIVING OUT WHEN I WOULD BRAKE AND HIT BUMPS IN THE ROAD. I WOULD HAVE SLAM THE PEDAL TO THE FLOOR TO GET ANY REACTION OUT OF MY BRAKES OR PUMP MY BRAKES. I TOOK MY CAR IN TO THE DEALERSHIP TO HAVE THE BRAKES LOOKED AT. THE AGREED THAT THE BRAKES WERE NOT REACTING AS THEY SHOULD. THEY INFORMED ME THAT MY CALIPERS NEEDED REPLACED. I ASKED HOW COMMON THAT WAS AND THEY SAID IT WAS RARE TO HAVE TO REPLACE CALIPERS. I GOT ONLINE AND READ CONSUMER REVIEWS AND REALIZED THIS WAS COMMON IN MY MAKE/MODEL/YEAR OF CAR. I SPEND OVER $1,000 TO HAVE THE CALIPERS REPLACED AND TO PAY FOR A RENTAL CAR WHILE THE WORK WAS BEING DONE. SINCE THEN I HAVE ADJUSTED MY DRIVING STYLE SO AS NOT TO TRIGGER MY BRAKES GIVING OUT. HOWEVER, THIS WINTER I HIT A BUMP WHILE BRAKING SO AS NOT TO HIT THE CAR IN FRONT OF ME AND MY BRAKES GAVE OUT AGAIN. I WAS ABLE TO GET THE CAR STOPPED BY PUSHING THE PEDAL TO THE FLOOR, BUT THOSE EXTRA SECONDS TO GET THE CAR STOPPED AND MY PANIC WHEN THE CAR WOULDN'T BRAKE WAS TERRIFYING. IT'S WEIRD BECAUSE THEN AFTER A FEW DAYS IT WAS LIKE MY BRAKES CAME BACK TO NORMAL, BUT IT WAS ABOUT A WEEK OF BEING VERY CAREFUL WITH MY BRAKES BEFORE THEY RETURNED TO NORMAL. DATE & INFORMATION OF INCIDENT GIVEN IS THE DATE & INFORMATION FROM THE FIRST TIME THIS HAPPENED IN 2014, NOT THE DATE & INFORMATION FROM THIS YEAR (JAN 21, 2017) WHEN IT HAPPENED AGAIN.

Air Bags
Filed Feb 11, 2017AR

TAKATA RECALL I HAVE NO INFORMATION ON THE REPLACEMENT OF MY RECALLED AIR BAG I HAVE GRAND CHILDREN WHO RIDE IN THIS VEHICLE AND CONSIDER THIS A TERRIBLE TIME FRAME FOR REPLACEMENT

Service Brakes
Filed Feb 11, 2017100,600 milesMA

THE ANTI LOCK BREAKING SYSTEM DOES NOT WORK CORRECTLY. WHEN THERE IS A SNOW COVERED ROAD AND NO TRACTION THE BRAKES ENGAGE AND YOU CAN FEEL THE ANTI LOCK ENGAGE HOWEVER THEY THEN HAVE A SOFT PEDAL FROM THAT POINT FORWARD.. THE ANTI LOCK SYSTEM DOES NOT GO BACK TO WORKING CORRECTLY.

Air Bags
Filed Feb 11, 201775,000 milesMI

PASSENGER SIDE AIRBAG IS BULGED OUT ABOUT 1" FROM THE DASH.

Structure › Body
Filed Feb 11, 2017145,000 milesIL

ON MY FORD FUSION DRIVERS DOOR THE RELEASE MECHANISM IS BROKEN. I CAN NOT EXIT THE CAR FROM THIS DOOR AND IN THE EVENT OF AN EMERGENCY THE ESCAPE FROM THE VEHICLE WOULD BE GREATLY HINDERED. I WOULD HAVE TO EXIT THROUGH THE PASSENGER DOOR OR THROUGH THE WINDOW. RESEARCH (YOUTUBE VIDEOS)SHOWS THIS PLASTIC PART BREAKS FREQUENTLY.

Service Brakes
Filed Feb 8, 201790,000 milesOR

THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WHEN MY WIFE WAS DRIVING VEHICLE THANK GOODNESS FOR E BRAKES ON CENTER CONSOLE

Air Bags
Filed Feb 7, 2017PA

TAKATA RECALL RECEIVED NOTIFICATION OF DEFECT IN JULY 2016 AND HAVE HAD NO FOLLOWUP

Service Brakes
Filed Feb 7, 2017106,000 milesMA

BRAKE PEDAL TRAVELS TOO FAR BEFORE ENGAGING. GETS WORSE AFTER ABS HAS BEEN USED. THIS IS AN ONGOING PROBLEM AND FORD CANT COME UP WITH A REASONABLE ANSWER. THIS HAS HAPPENED ON MANY OCCASIONS FROM SITTING AT A DEAD STOP TO HIGHWAY SPEEDS. IF YOU PUMP THE BRAKES A FEW TIMES THEY STIFFEN UP BUT THEN GET SPONGY AFTER ABS IS FORCED TO KICK IN.

Service Brakes
Filed Feb 7, 2017135,000 milesTX

SON WAS DRIVING CAR (IT WAS RAINING) AND ATTEMPTED TO STOP -- THE PEDAL WENT ALMOST TO THE FLOOR BEFORE BRAKES TOOK HOLD. THIS ISSUE DID NOT HAPPEN AGAIN UNTIL A FEW WEEKS LATER. THE BRAKE PEDAL AGAIN WENT ALMOST TO THE FLOOR BEFORE VEHICLE STOPPED. NOW THE BRAKE PEDAL HAS TO BE DEPRESSED WAY OVER HALF WAY BEFORE BRAKES ARE APPLIED. TOOK IT TO A SHOP AND BRAKES WERE CHECKED OUT AND BLED -- SHOP INDICATED THERE WAS AN ISSUE WITH THE ABS. I FEEL AS IF THIS IS A SAFETY DEFECT THAT NEEDS TO BE ADDRESSED BY FORD AS IT APPEARS THIS CAR IS NOT THE ONLY ONE TO HAVE THIS ISSUE.

Service Brakes
Filed Feb 6, 2017119,000 milesMI

WHILE APPROACHING A RED TRAFFIC SIGNAL I HIT A POT HOLE WHILE BRAKING AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR CAUSING ME TO NARROWLY MISS GETTING BROADSIDE BY CROSS TRAFFIC. THIS EVENT HAS HAPPENED 3 TIMES IN THE PAST YEAR.

Service Brakes
Filed Feb 5, 201798,000 milesIN

SEVERAL NEAR MISS ACCIDENTS OCCURRED WITH MY 2008 FORD FUSION, AFTER MY BRAKE PEDAL WENT "SOFT", THE CAR TOOK LONGER TO STOP IN MOST DRIVING CONDITIONS, PARTICULARLY SLIPPERY, SNOWY, ROADS. THE BRAKE WOULD REQUIRE TO BE PUSHED NEARLY ALL THE WAY TO THE FLOOR TO SUCCESSFULLY STOP. THE BRAKES WOULD REQUIRE THIS NO MATTER WHAT SPEED I WAS TRAVELING IT, PARTICULARLY VERY DANGEROUS ON HIGHWAYS. THE BRAKES BEING IN THIS CONDITION LED ME TO NOT USE THE CAR ON HIGHWAYS OR IN SLICK CONDITIONS. AS A RESULT OF THESE BRAKES, I HAD TO HAVE MY CAR SERVICED AND HAVE THE ABS PUMP & MASTER CYLINDER REPLACED, LEADING TO $1,700 REPAIR. MY LOCAL MECHANIC MENTIONED THAT FORD HAS SEEN THIS OCCUR ON NUMEROUS OCCASIONS IN FUSIONS, YET HAS NOT PUT A RECALL OUT. AS A DRIVER WITH TWO SMALL CHILDREN, I WAS UNABLE TO USE MY FUSION FOR 3-6 MONTHS DURING ANY SLICK ROAD CONDITIONS DUE TO THE BAD BRAKES. I HAD NUMEROUS NEAR MISS ACCIDENTS OCCUR. I WOULD LIKE FOR FORD TO BE INVESTIGATED ON THIS PART AND BE REFUNDED FOR MY COST OF REPAIR IF IT IS RECALLED.

Service Brakes
Filed Feb 5, 201764,500 milesNY

WHILE MAKING A MOVING LEFT TURN THAT HAD A DIP IN THE ROAD ,WHILE BRAKING FOR THE TURN ,THE BRAKE PEDAL WENT TO ALMOST FLOOR ON ALL SUBSEQUENT BRAKING. THIS HAD HAPPENED BEFORE TEMPORARILY AFTER GOING OVER A BUMP WHILE BRAKING. AT THIS TIME THE CAR WILL STOP WITH BRAKE ALMOST ALL THE WAY DOWN ,BUT DOESN'T FEEL SAFE AT ALL .BEING I'VE HEARD THROUGH THE NEWS & COMPLAINTS THAT THIS MAY BE A COMMON OCCURRENCE AND IS BEING INVESTIGATED ,I FELT I SHOULD ALSO REGISTER A COMPLAINT SO HOPEFULLY THERE WILL BE A RECALL BEFORE SOMEONE GETS INJURED.

Service Brakes
Filed Feb 5, 2017100,000 milesOH

FOR AROUND 8 MONTHS, OFTEN WHILE BRAKING MY BRAKE PEDAL WILL LOSE PRESSURE AND GO ALMOST TO THE FLOOR. IT DOESN'T LOSE ALL PRESSURE BUT MAKES FOR A DIFFICULT STOP. THIS HAS CAUSED ME SEVERAL TIMES TO ALMOST REAR END OTHER CARS AND NOT BE ABLE TO SLOW DOWN ENOUGH WHILE TAKING CORNERS. IT HAPPENS IN MOTION HIGHWAY AND CITY. MORE SO ON BUMPY ROADS OR HARDER BRAKING. MY MECHANIC, WHICH IS AT A FORD DEALER CHECKS EVERYTHING OUT FOR ME EVERY OIL CHANGE. HE STATES THAT THERE ARE NO LEAKS AND THE MASTER CYLINDER IF FUNCTIONING PROPERLY. I BELIEVE IT WAS THE HYDRAULIC CONTROL UNIT THAT HE SUGGESTED COULD BE THE ISSUE. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT SIMILAR YEAR CARS HAVING THE SAME ISSUE. I CONSIDER THIS A SERIOUS SAFETY ISSUE, I BELIEVE THE REASON I HAVEN'T HAD AN ACCIDENT IS THAT I'M USED TO THE ISSUE NOW, BUT I BELIEVE IT'S A MATTER OF TIME BEFORE AN ACCIDENT HAPPENS.

Air Bags
Filed Feb 2, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. SJ

Service Brakes
Filed Feb 2, 201797,000 milesNY

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE APPLYING THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE ANTI-LOCK BRAKES FAILED, CAUSING A 5-10 SECOND DECELERATION DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

Air Bags
Filed Feb 2, 2017113,460 milesCA

MY BRAKES HAVE GONE SOFT ABOUT 3 TIMES IN THE LAST YEAR, ONCE WHILE ON A BUMPY ROAD AND TWO OTHER TIMES WHILE BRAKING ON THE FREEWAY, TO THE POINT THAT I ALMOST GOT INTO AN ACCIDENT. NOW MY BRAKES ARE SO LOW THAT I'M AFRAID TO DRIVE IT AND IT'S GOING TO COST ABOUT $1700 TO REPAIR.

Air Bags
Filed Feb 1, 2017IL

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 27, 2017KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 24, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/13/17 *BF *CN

Service Brakes
Filed Jan 24, 201780,450 milesOH

BRAKES GOT REAL MUSHY AND WENT ALL THE WAY TO FLOOR BOARD AT TIMES. MOSTLY WHEN I WAS STOPPED ON THEM GOING TO THE FLOOR BOARD AND WHEN MOVING JUST MUSHY BUT STOPPING DISTANCE WAS NOT NEARLY AS GOOD. *TR

Service BrakesCrash
Filed Jan 24, 2017102,000 milesOH

BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BRAKING DISTANCE WAS LONGER THAN NORMAL. I HAD TO TURN TO THE RIGHT TO CLEAR THE CAR STOPPING IN FRONT OF ME, HIT THE CURB PUTTING A HOLE IN TIRE SIDEWALL. BRAKES HAVE BEEN SOFT SINCE THIS OCCURRENCE.

Service Brakes
Filed Jan 24, 201739,000 milesNY

FIRST EVENT, UPON APPROACHING A CITY STOPLIGHT & BRAKING, THE 2008 FORD FUSION SKIDDED ON A MANHOLE COVER, VIBRATED, SHUDDERED & SUDDENLY BRAKES WENT SOFT & I HAD TO PRESS ALL THE WAY TO THE FLOOR TO STOP. CAR TOOK A LONG TIME & DISTANCE TO STOP, & APPROX. 15 MINUTES TO RECOVER NORMAL BRAKING CAPABILITY. PROBLEM HAS OCCURRED WHEN BRAKE IS ENGAGED & TRAVELLING OVER ROUGH PAVEMENT AS WELL AS MANHOLE COVERS - WITH ADDITIONAL TIME NOW REQUIRED TO RECOVER BRAKES. THESE SUDDEN ANTI-LOCK BRAKING EPISODES OCCUR ON CITY STREETS WHILE COMING TO A STOP SO NO EXCESSIVE SPEED INVOLVED. EPISODES INCREASING IN FREQUENCY OVER PAST YEAR. MECHANICS DISMISSED ISSUE AFTER CHECKING BRAKES A COUPLE TIMES & FINDING NO PROBLEM. OF COURSE, ANTI-LOCK EPISODES ARE INTERMITTENT & NEVER HAPPEN WHEN MECHANICS ARE AT THE WHEEL! ALTHOUGH OUR ONLY VEHICLE, CAR IS GARAGED UNTIL REPLACEMENT PARTS ARRIVE AS UNWILLING TO RISK ATTEMPTING TO BRAKE IN WINTER ROAD CONDITIONS. DANGEROUS ISSUE ALTHOUGH THANKFULLY NO ACCIDENTS TO REPORT.

Service Brakes
Filed Jan 23, 2017138,551 milesIL

AFTER BRAKING HARDER THAN A NORMAL EASY STOP, THE BRAKE PEDAL WENT VERY LOW - TO THE POINT WHERE IT WAS DIFFICULT TO BRAKE WITHOUT APPLYING A LOT OF PRESSURE. WE TOOK IT TO A MECHANIC WHO LOOKED OVER THE BRAKING SYSTEM AND FOUND NOTHING WRONG. AFTER THIS THE BRAKING WAS NORMAL. THIS OCCURRED ON OCTOBER 3, 2016. IT HAPPENED AGAIN ON DECEMBER 20, 2016. WE TOOK IT BACK TO THE MECHANIC AND ONCE AGAIN THEY COULD NOT FIND ANYTHING WRONG, AND AGAIN THE BRAKING WAS NORMAL WHEN WE GOT THE CAR BACK. WE THEN HEARD ON THE NEWS OF AN INVESTIGATION INTO THE FORD FUSION OF OUR MODEL YEAR FOR WHAT SOUNDED EXACTLY LIKE WHAT WE EXPERIENCED, AND DECIDED TO REPORT OUR EXPERIENCE TO YOU.

Service Brakes
Filed Jan 23, 2017170,000 milesNH

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ABS FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Air Bags
Filed Jan 20, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 19, 201750,202 milesVA

TAKATA RECALL WAS SENT TO ME YEARS AGO AND WAS TOLD THEY DID NOT HAVE THEM IN-THAT I WOULD BE NOTIFIED WHEN RECEIVED AND WHERE TO GO TO HAVE IT REPLACED.

Service Brakes
Filed Jan 18, 2017CA

MY BREAK PEDAL NEEDS TO BE PUSHED IN ALL THE WAY TO ENGAGE.

Service Brakes
Filed Jan 14, 201770,000 milesCO

BRAKE PEDAL WENT SOFT AFTER DRIVING OVER POT HOLE IN SUMMER OF 2015.DID ONLINE RESEARCH THAT POINTED TO THE ABS HYDRALIC CONTROL UNIT. FORD DEALER REPLACED BRAKE MASTER CYLINDER AND I HAD MARGINAL IMPROVEMENT. FEW MONTHS LATER WENT TO A SNOWY EMPTY PARKING AND ACTIVATED THE ABS DOING A QUICK STOP. BRAKE PEDAL WHICH WASN'T VERY FIRM AFTER MASTER CYLINDER REPLACEMENT GOT VERY SOFT. TOOK IT BACK TO FORD WHO REPLACED THE ABS HCU. BRAKE PEDAL RETURNED TO NORMAL FIRMNESS. FORD HAS REVISED THIS PART WHICH I HAD FAIL. IT'S THE ABS HCU WHICH HAS A VALVE STICK OPEN. GO TO YOU TUBE AND SEARCH FORDTECHMACALUSO SOFT FUSION BRAKE PEDAL WHO DESCRIBES THIS SAME PROBLEM.

Air Bags
Filed Jan 13, 2017NJ

RECEIVED NOTICE OF RECALL NOTICE 6 MONTHS AGO AND THE PROBLEM HAS NOT BEEN RESOLVE YET. CONCERNED ABOUT THE SAFETY OF MY PASSENGERS THAT RIDE IN THE FRONT SEAT.

Service Brakes
Filed Jan 13, 2017118,559 milesCA

FAULTY HCU: IN MARCH 2015, MADE A HARD STOP AND THE '08 FUSION WENT INTO AN ABS STOP. THE BRAKE PEDAL BECAME VERY SOFT AND ALMOST WENT TO THE FLOOR. I HAD TO PULL OFF THE ROAD AND PUMP THE BRAKES REPEATEDLY TO GET BACK TO A IT'S NORMAL STATE. FORTUNATELY, I WAS ONLY DRIVING 25-30 MPH. I TOOK THE CAR TO A FORD DEALER TO HAVE IT INSPECTED FOR A COST OF $125. OF COURSE, THEY SAID EVERYTHING WAS FINE. FORD PROBABLY TOLD THEIR DEALER TO KEEP SILENT ON THIS ISSUE. WITHIN A FEW MONTHS, THIS SAME THING HAPPENED AGAIN WHILE TRYING TO STOP ON VERY A ROUGH ROAD. FORTUNATELY, AGAIN I WAS ONLY DRIVING ABOUT 25MPH. NOW, THIS WAS GETTING A LITTLE FRIGHTENING SO I RESEARCHED THE INTERNET AND CONCLUDED THAT IT WAS AN ISSUE WITH THE HCU. ON 10/23/15, I HAD THE HCU REPLACED BY A FORD DEALER FOR A COST OF ALMOST $1,200. PROBLEM SOLVED...AT MY EXPENSE. FUNNY HOW THE FORD DEALER COULDN'T TROUBLE SHOOT THIS ISSUE.

Air Bags
Filed Jan 12, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jan 11, 2017189,000 milesMO

WE HAVE HAD MULTIPLE INSTANCES WHERE OUR ANTI-LOCK BRAKES HAVE NOT ENGAGED PROPERLY AND IT LEAVES US FEELING LIKE WE DON'T HAVE BRAKES AT ALL. THE PEDAL FEELS LIKE IT'S GOING ALL THE WAY TO THE FLOOR AND IT'S VERY SOFT. WHEN THIS FIRST STARTED HAPPENING (MAYBE A YEAR OR TWO AGO) IT WOULD RESET ITSELF WITHIN A DAY OR TWO AND THE BRAKES WOULD BE BACK TO NORMAL. NOW, IF IT HAPPENS, IT'S LASTING WEEKS AND SOMETIMES OVER A MONTH. WE ARE CURRENTLY IN A STATE OF THEM BEING SOFT AGAIN. WE HAD SOME SNOW AND ICE LAST WEEK, AND ONE TIME OF APPLYING THE BRAKES AND SLIDING, AND IT HAS CAUSED THE ISSUE TO COME BACK. WE ARE A WEEK OUT AT THIS POINT AND SEEING NO IMPROVEMENT IN OUR BRAKES. WE HAVE NOT HAD AN ACCIDENT, BUT HAVE EXPERIENCED THIS MANY TIMES WITH OUR FUSION. EVERY TIME THIS HAS HAPPENED, IT IS WHEN THE BRAKES ARE BEING APPLIED. IF WE HIT A BUMP OR ROUGH SPOT, OR THE PAVEMENT IS WET OR ICY, WHILE APPLYING OUR BRAKES, IT CAUSES THE ISSUE TO HAPPEN.

Service Brakes
Filed Jan 11, 201766,095 milesCA

ON 12/19/16,I WAS NORTHBOUND ON INTERSTATE 5 IN SOUTH ORANGE COUNTY, CA IN THE EXTREME RIGHT LANE AT APPROXIMATELY 60 MPH. A PICKUP TRUCK TOWING A SMALL TRAILER IN THE LANE TO MY LEFT, SUDDENLY STARTED COMING INTO MY LANE WITHOUT SIGNALS. I STOOD ON THE BRAKES AND THE HORN. THE REAR TIRES STARTED TO SKID FOR APPROXIMATELY 2-3 SECONDS AND THEN STOPPED SKIDDING AS THE COMPUTER CONTROL TOOK OVER THE BRAKES. I WAS STILL HARD ON THE BRAKES AS THE TRUCK AND TRAILER RETURNED TO THE SECOND LANE. THERE WAS NO CONTACT AND I WAS ABLE TO RESUME TO THE NEXT OFF RAMP. WHEN I STARTED TO BRAKE, THE PEDAL FELT AS IF IT WAS ALMOST TOUCHING THE FLOOR. I WAS SLOWING DOWN VERY SLOWLY AND FELT THAT I WAS NOT GOING TO STOP IN TIME FOR THE LIGHT. I DROVE HOME SLOWLY AND EVERY TIME I BRAKED, IT FELT AS IF I WAS NOT GOING TO STOP. THE NEXT MORNING, I DROVE TO THE FORD DEALER AS THEY HAD REPLACED MY FRONT BRAKES ON 12/02/16 (REARS OK). THE BRAKES FELT NORMAL ON THE DRIVE OVER. THE SERVICE ADVISOR THOUGHT IT HAD RESET ITSELF AFTER SITTING. THE DEALER COULD NOT FIND ANYTHING WRONG AND SAID TO RETURN IF HAPPENED AGAIN. UNKNOWN.

Service Brakes
Filed Jan 10, 201767,000 milesMA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT 10 MPH, THE VEHICLE FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD AND LOST PRESSURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

Service Brakes
Filed Jan 10, 2017165,000 milesTN

THE BRAKES ARE "SPONGY", SLOW TO STOP, GO TO FLOOR, ETC. THE PADS HAVE BEEN REPLACED, ROTORS/DRUMS SERVICED, FLUID CHECKED. ALL IS IN GOOD REPAIR BUT PROBLEM STILL PERSISTS. THIS HAPPENS WHETHER DRIVING ON SURFACE STREETS OR INTERSTATES, ON DRY AND WET ROADS. IT'S BEEN A PROBLEM FOR ALMOST A YEAR. I WAS RECENTLY ADVISED THE BRAKE BOOSTER NEEDS TO BE REPLACED BUT WHILE RESEARCHING THE COST OF THIS, I CAME ACROSS MANY OTHER COMPLAINTS OF THE SAME PROBLEM, SPANNING SEVERAL MODEL YEARS. THIS IS OBVIOUSLY A FACTORY DEFECT THAT FORD MOTOR COMPANY NEEDS TO ADDRESS AND ISSUE A RECALL ON. *TR

Service Brakes
Filed Jan 9, 201777,000 milesOH

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 03/03/17*LJ *AS

Air Bags
Filed Jan 9, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jan 9, 2017AL

BRAKES- WHENEVER I AM DRIVING DOWN THE ROAD AND PREPARING TO BRAKE, IF I HIT THE SMALLEST POTHOLE OR BUMP IN THE ROAD, MY BRAKE PEDAL GOES TO THE FLOOR. THIS HAS OCCURRED EVER SINCE THE CAR WAS BOUGHT IN 2013. WHEN THIS OCCURS, THERE IS NO PRESSURE TO APPLY THE BRAKES. I SEE THIS AS A VERY DANGEROUS ISSUE AND THIS NEEDS TO BE ADDRESSED QUICKLY. *TR

Service Brakes
Filed Jan 9, 201772,800 milesPA

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO ENGAGE IMMEDIATELY. WHEN THE BRAKE PEDAL WAS FIRST DEPRESSED, IT FELT SPONGY AND TRAVELED CLOSE TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,800.

Service Brakes
Filed Jan 9, 201775,750 milesCA

2008 FORD FUSION ABOUT 18 MONTHS AGO I HAD TO BRAKE HARD AT FREEWAY SPEED TO AVOID HITTING AN ANIMAL, RESULTING IN ACTIVATION OF THE ABS SYSTEM. IMMEDIATELY AFTERWARD THE BRAKE PEDAL BECAME VERY MUSHY, REQUIRING PUMPING OF THE BRAKE PEDAL IN ORDER TO RESTORE A FIRM PEDAL. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER. THIS SEEMED TO FIX THE PROBLEM. THEN LAST WEEK THE SAME THING HAPPENED AGAIN; I HAD TO BRAKE HARD ON A RAINY FREEWAY GOING FREEWAY SPEEDS, AGAIN ACTIVATING THE ABS SYSTEM. IMMEDIATELY AFTERWARDS THE BRAKE PEDAL BECAME SOFT REQUIRING PUMPING OF THE BRAKES TO TEMPORARILY RESTORE A FIRM PEDAL. THIS WORKS ONCE, BUT AFTER RELEASING THE BRAKE PEDAL IT BECOMES MUSHY AGAIN. THE BRAKE FLUID LEVEL IS GOOD AND THERE ARE NO EXTERNAL BRAKE FLUID LEAKS.

Service Brakes
Filed Jan 8, 201798,000 milesOK

ON MULTIPLE OCCASIONS WHEN DRIVING OVER ROUGH, ICY, OR WET ROADS AND OR TURNING IN THESE CONDITIONS WHILE APPLYING THE BRAKE, THE ABS WILL ENGAGE AND THE BRAKE PEDAL WILL BECOME SOFT AND GO ALMOST TO THE FLOOR. THE ABS SYSTEM IS DESIGNED THIS WAY, HOWEVER, AFTER AN ABS EVENT, BRAKING ACTION SHOULD RETURN TO NORMAL (I.E. NO PULSATING) IN THIS CASE IT DOES NOT. IT SEEMS THE HYDRAULIC CONTROL UNIT VALVES STAY STUCK OPEN AFTER AN ABS EVENT AND FAIL TO CLOSE, THIS LEADS TO LOW BRAKE PRESSURE/PULSATING BRAKES ALL THE TIME. EXTREMELY DANGEROUS AND FRUSTRATING. NO PRIOR BRAKING ISSUES OCCURRED BEFORE THIS EVENT AND RECENT BRAKE SYSTEM CHECKS WERE MADE. THIS IS A RECURRING ISSUE THAT SOMETIMES 'MAGICALLY' FIXES ITSELF IN BETWEEN ENGINE STARTS. *TR

Service Brakes
Filed Jan 6, 201792,578 milesKY

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,578.

Service Brakes
Filed Jan 6, 2017195,000 milesOK

ON MANY OCCASIONS, THE VEHICLE FAILED TO STOP AT A STOP SIGN OR STOP LIGHT, ESPECIALLY ON ADVERSE CONDITIONS (I.E. WET STREETS OR HILLS). WE TOOK THE VEHICLE TO JOE COOPER FORD IN TULSA, OK AND WAS ADVISED THAT THEY HAD TO REPLACE A HYDRAULIC BRAKE UNIT. WE HAD TO PAY $1,531.00 TO REPLACE THIS UNIT. WE HAVE NOW FOUND OUT THAT THIS HAS BEEN A PROBLEM WITH THIS MAKE AND MODEL. WE ARE VERY CONCERNED THAT THE UNIT HAS BEEN REPLACED WITH THE SAME TYPE OF UNIT, WE FEEL THAT THIS SHOULD HAVE BEEN A RECALL AND THAT WE SHOULD RECEIVE SOME TYPE OF REIMBURSEMENT FOR THE REPLACEMENT. WE ARE ATTACHING THE PAID INVOICE FOR THE REPLACEMENT. THE INCIDENT INITIALLY OCCURRED IN AUGUST 2016 AND PERIODICALLY OCCURRED SEVERAL TIMES UP UNTIL THE REPAIR. AGAIN ON MANY OCCASIONS WHEN PRESSING DOWN ON THE BRAKES, THE BRAKE PADDLE WOULD GO DOWN TO THE FLOOR AS IF THERE WERE NO BRAKES AND THEN THE BRAKES WOULD EVENTUALLY WORK.

Service Brakes
Filed Jan 6, 2017177,183 milesMI

DURING FIRST SNOWFALL OF THE YEAR THE VEHICLE ABS ENGAGED WHILE BRAKING. AFTER THE ABS DISENGAGED, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I WAS UNABLE TO COME TO STOP OR EVEN SLOW MY VEHICLE. I WAS APPROACHING A RED LIGHT AT A BUSY INTERSECTION ON A SURFACE STREET. THANKFULLY, AND DUE TO THE SNOWY ROAD CONDITIONS, I WAS TRAVELING SLOWER THAN NORMAL ON THIS ROAD. IF I HAD BEEN GOING THE POSTED SPEED LIMIT AND TYPICAL FOLLOW DISTANCE, I DON'T BELIEVE I WOULD HAVE BEEN ABLE TO STOP THE VEHICLE BEFORE CROSSING THE INTERSECTION. IN ORDER TO STOP I HAD TO SHIFT THE VEHICLE INTO LOW GEAR AND USE THE HAND BRAKE. I PULLED INTO A PARKING LOT AND LUCKILY WAS NOT IN A COLLISION. PRIOR TO THE ABS ENGAGING, THE VEHICLE'S BRAKES FUNCTIONED WITHOUT ISSUE. THE VEHICLE HAD TO BE TOWED TO A SERVICE GARAGE AS IT WAS UNSAFE TO DRIVE. UPON INSPECTION FROM GARAGE, I WAS TOLD THAT THE BRAKE CONTROL UNIT WAS DEFECTIVE AND WOULD HAVE TO BE REPLACED. THE MECHANIC NOTED THAT HE HAD ALREADY FIXED THIS SPECIFIC ISSUE ON SAME/SIMILAR MODEL CARS. HE STATED THAT I WAS THE FIRST HE HAD HEARD THIS ISSUE OCCURRING AFTER ABS ENGAGEMENT, AND THAT OTHER CUSTOMERS TYPICALLY REPORT THAT THIS PROBLEM OCCURS AFTER HITTING A BUMP IN THE ROAD. THE MECHANIC ALSO NOTED THAT THIS ISSUE IS NON-EXISTENT OR VERY UNCOMMON ON OTHER VEHICLES. TOTAL COST OF VEHICLE TOW WAS $90. TOTAL COST OF VEHICLE REPAIR INCLUDING PARTS WAS $1226.69.

Service Brakes
Filed Jan 5, 201777,500 milesSD

RE: INVESTIGATION OPENED 12/20/16 ON 2009-2011 FUSIONS FOR SOFT BRAKES AFTER ABS DEPLOYMENT I SUGGEST YOU ADD THE 2008 YEAR MODEL AS I HAVE BEEN EXPERIENCING THE SAME PROBLEM. ONE MONTH AGO, THE SHOP REPLACED THE MASTER CYLINDER TO "FIX" THE PROBLEM, WHICH WORKED UNTIL YESTERDAY WHEN THE ABS ACTIVATED AGAIN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Fusion → · Every Fusion year → · How the figures are calculated →