Page 11 of 28 · complaints 501–550 of 1,353

2008 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Jan 16, 201893,000 milesCA

2008 FORD FUSION BRAKES ARE SINKING ALL THE WAY DOWN TO THE FLOOR AT 93K WHILE IN MOTION. I SEE A LOT OF COMPLAINTS FROM OTHERS ONLINE, BUT NO CONFIRMATION THAT FORD WILL TAKE CARE OF THE MATTER OR IT BEING LISTED AS A RECALL. ALSO THE DRIVER SEAT WARMER DOES NOT WORK.

Air Bags
Filed Jan 16, 2018WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES AT (509) 591-0629 (LOCATED AT 7171 WEST CANAL DR, KENNEWICK, WASHINGTON 99336) AND ALSO LEGACY FORD OF PASCO AT (509) 544-8000 (LOCATED AT 1225 NORTH AUTOPLEX WAY, PASCO, WA, 99301). BOTH DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 16, 2018DE

TAKATA RECALL - RECEIVED NOTICE JUNE 2016 AND STILL WAITING FOR AIRBAG REPLACEMENT.

Air Bags
Filed Jan 15, 2018IN

TAKATA RECALL I HAVE RECEIVED A SAFETY RECALL WHICH STATES THAT "THE PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT." IT, ALSO, STATES THAT "A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." I HAVE RECEIVED THREE LETTERS TO THIS EFFECT, BEGINNING JULY, 2016. IN ADDITION, THE LETTER STATES "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." I CONTACTED FORD SEVERAL TIMES, AND THEY SAY THEY DO NOT HAVE THE PARTS TO REPLACE THE AIRBAGS. TODAY, I CALLED FORD AGAIN, AND I WAS TOLD THE PART IS "CURRENTLY BEING DEVELOPED IN CONJUNCTION WITH OUR SUPPLIERS. THEY ARE EXPECTING PARTS THE SPRING OF 2018; HOWEVER, NO SPECIFIC DATE HAS BEEN DETERMINED. FINALLY, I WAS DENIED A LOANER VEHICLE UNTIL THE PARTS COME IN. I HAVE NO TRANSPORTATION, AS I AM HANDICAPPED AND CANNOT EASILY GET INTO THE BACK SEAT. ALSO, THE LETTER STATED THAT METAL FRAGMENTS COULD STRIKE VEHICLE OCCUPANTS, SO IT WOULD NOT MATTER WHERE THEY WERE SEATED. I AM LOOKING FOR A LOANER (FREE OF CHARGE) UNTIL REPLACEMENT PARTS ARE PUT IN, OR I WOULD LIKE TO HAVE ALL OF THE AIRBAGS DISENGAGED PERMANENTLY, UNTIL THE REPLACEMENT PARTS COME IN.

Service Brakes
Filed Jan 13, 2018135,300 milesOH

I WAS DRIVING ON A SLUSHY ROAD AND BRAKED. THE ABS KICKED IN AND NOW THE PEDAL GOES TO THE FLOOR TO STOP. RESEARCH SHOWS ME THIS IS AN ISSUE WITH 06-09 FORD FUSION'S HCU.

Service Brakes
Filed Jan 12, 201898,740 milesPA

BRAKES ARE SPONGY AND NEED PUMPED TO STOP THE VEHICLE

Air Bags
Filed Jan 11, 2018CA

TAKATA RECALL: GOT AN INITIAL NOTICE IN 2016 AND STILL NO AVAILABLE AIRBAG REPLACEMENT ACCORDING TO FORD. NOTHING HAS HAPPENED BUT WHAT WILL HAPPEN IF I'M INVOLVED IN AN ACCIDENT AND THE AIRBAG IS DEPLOYED?????

Service BrakesCrash
Filed Jan 11, 2018186,000 milesMO

ON SEVERAL OCCURRENCES IN THE PAST, MY BRAKES HAVE "GONE SOFT" AFTER A NEED TO SLAM ON THE BRAKES OR HITTING AN ICY PATCH OF ROAD. ON 05 JANUARY 2018, I HAD A NEED TO SLAM ON THE BRAKES IN TRAFFIC. AFTER THE INITIAL NEED TO HIT THE BRAKES, I NEEDED TO HIT THEM HARD AGAIN TO AVOID HITTING ANOTHER VEHICLE. I ENDED UP SWERVING INTO A DITCH, WHICH I BELIEVE IS A DIRECT RESULT OF THE BRAKE ISSUE ON MY CAR. HAD I BEEN ABLE TO STOP PROPERLY, I FEEL THAT THIS ACCIDENT COULD HAVE BEEN AVOIDED. IT'S DISTURBING TO ME THAT THESE BRAKES HAVE NEVER BEEN RECALLED WITH SO MANY INSTANCES OF SUCH AN ISSUE.

Service Brakes
Filed Jan 10, 2018106,200 milesWI

AFTER THE ABS ENGAGING WHILE SLOWING DOWN ON A SLIPPERY ROAD, THE BRAKE PEDAL IS NOW SPONGY/ HAS A LONGER TRAVEL THAN NORMAL. VEHICLE EXHIBITING SAME SYMPTOMS AS THE INVESTIGATION ALREADY UNDERWAY.

Air Bags
Filed Jan 10, 2018PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FREEDOM FORD WV AT (855) 627-5120 (501 MARY JANE WOOD CIRCLE, UNIVERSITY TOWN CENTRE, MORFANTOWN, WV 26501) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 9, 2018156,000 milesVA

TAKATA RECALL AIRBAG ON RECALL FOR OVER A YEAR AND NO FIX IN SIGHT WAS TOLD NOT TO PUT ANYONE IN MY FRONT SEAT FORD WILL NOT GIVE A LOANER. ALSO NOW MY ABS SYSTEMS IS HAVING TROUBLE AND THEY HAVE NOT ISSUED A RECALL EVEN THOUGH OTHERS ARE EXPERIENCING THE SAME TROUBLE. CAR IS LITERALLY A DEATH TRAP. WHEN DRIVING I HAVE TO PUSH BRAKES TO THE FLOOR AND PUMP THEM TO GET IT TO STOP MY BRAKES AND ROTORS ARE BOTH GOOD

Air Bags
Filed Jan 7, 2018VA

TAKATA RECALL. I CONTACTED MY LOCAL DEALER TWICE OVER THIS PAST YEAR AND FORD REFUSES TO GIVE ME A DATE WHEN THEY CAN FIX MY CAR. HONDA FIXED MY AIRBAG OVER A YEAR AGO AND GAVE ME A FREE RENTAL. FORD DOES NOT CARE IF ANYONE DIES IN MY CAR. THIS IS UNACCEPTABLE.

Service Brakes
Filed Jan 5, 2018108,900 milesIN

WHEN APPLYING THE BRAKES ON A SNOW-COVERED ROAD THE ABS TURNED ON. AFTER THAT EVENT THE BRAKE PEDAL WENT VERY SOFT AND DID NOT STOP THE CAR. NOW THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. IT SEEMS TO BE THE SAME PROBLEM EVERYONE ELSE IS HAVING WITH THE ABS HYDRAULIC CONTROL UNIT DESIGN FLAW.

Service Brakes
Filed Jan 5, 2018150,000 milesMD

BRAKE PEDAL LOSES ALMOST ALL POWER WHEN BRAKING OVER SMALL BUMPS OR POT HOLES OR ON SLIPPERY SURFACES. FAULTY ABS HYDRAULIC CONTROL UNIT. HYDRAULIC VALVES GETS STUCK CAUSING THE ISSUE TO OCCUR. CAN LOSE COMPLETE BRAKING POWER FOR DAYS TO WEEKS AT A TIME

Service Brakes
Filed Jan 5, 201868,000 milesOR

THIS IS A CONTINUINY PROBLEM WITH THE BRAKES. WHEN BRAKING HARD DURING RAINY OR SNOWY CONDITIONS, THE BRAKE PEDAL GOES SOFT. YOU STILL HAVE BRAKES, BUT I NEED TO PUMP THEM FOR MAXIMUM STOPPING. IN PAST YEARS WE HAVE HAD THEM BASICALLY RESET THEMSELVES OVER A SHORT PERIOD OF TIME. IF YOU CHECK ON LINE FORUMS, THIS IS A COMMON PROBLEM. MY DEALER DRAINED AND REPLACED THE BRAKE FLUID, AND WANTS TO REPLACE RUBBER COMPONETS IN THE SYSTEM, AS HE FEELS THEY MAY BE COMPROMISED. HE INFORMED ME THAT DRAINING THE LINES DID NOT FIX THE PROBLEM. ONLINE FORUMS FROM MANY CUSTOMERS SAY THAT THEY SPENT BIG BUCKS REPLACING DIFFERENT ITEMS, AND NOT HAVING ANY RESULTS. I ASKED THAT I GET A GUARANTEE THAT THE FIX THEY PROPOSE WILL WORK. NO SUCH LUCK.

Service Brakes
Filed Jan 4, 2018196,625 milesIN

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 30 MPH, THE WRENCH WARNING ICON ILLUMINATED "POWERTRAIN FAULT". THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS EVENTUALLY ABLE TO STOP AND PULLED OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO ODANIEL FORD MITSUBISHI (631 LINCOLN HWY W, NEW HAVEN, IN 46774, (855) 973-4169) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL THROTTLE BODY AND ABS FAILED. THE ELECTRICAL THROTTLE BODY WAS REPLACED, BUT THE CONTACT WAS INFORMED THAT THERE WAS NO REPAIR FOR THE BRAKES. THE CONTACT'S BROTHER RETRIEVED THE VEHICLE FROM THE DEALER AFTER THE REPAIRS. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE. THE VEHICLE WAS ABLE TO COME TO A STOP AFTER TRAVELING THROUGH AN INTERSECTION WITHOUT A CRASH. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 196,625.

Air Bags
Filed Jan 4, 2018104,000 milesKS

TAKATA RECALL - AFTER RECEIVING NOTIFICATION ABOUT THE FAULTY AIRBAG PSAN INFLATORS MADE BY TAKATA CORPORATION IN 2016, I AM STILL AWAITING A REPLACEMENT FROM FORD MOTOR COMPANY AS OF JANUARY 2018. THE RESOLUTION TIME IS UNACCEPTABLE AND PUTS ME AND MY VEHICLE OCCUPANTS AT RISK FOR INJURY OR DEATH. I HAVE CONTACTED FORD ON NUMEROUS OCCASIONS TO RECEIVE AN UPDATE, BUT AM TOLD PARTS ARE UNAVAILABLE AND MAY BECOME AVAILABLE IN SPRING 2018. MY MAJOR COMPLAINT IS THE TIME TO RESOLVE THE ISSUE AND THE RISK THAT TAKATA AND FORD HAVE PLACED ME AND MY FAMILY IN BY NOT RESOLVING THE ISSUE IN AN EXPEDIENT MANNER. I WOULD LIKE THE NHTSA TO EXPLORE OPTIONS WITH FORD FOR THEM TO ISSUE ME A SAFE METHOD OF SIMILAR AND ACCEPTABLE TRANSPORTATION WHILE WE CONTINUE TO WAIT. TWO YEARS FOR RESOLUTION IS TOO LONG. I LOOK FORWARD TO YOUR PROMPT REPLY.

Air Bags
Filed Jan 2, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (AUTONATION FORD FORT WORTH, 5000 BRYANT IRVIN RD, FORT WORTH, TX 76132, (817) 200-4212) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jan 1, 2018150,000 milesOH

I DROVE OVER A ROUGH PATCH OF ICE GOING 40 MPH IN A CITY AND THE ABS ENGAGED. HOWEVER, THE BRAKE PEDAL WENT TO THE FLOOR, AND I ENDED UP IN THE MIDDLE OF AN INTERSECTION. SINCE THEN, MY BRAKES HAVE BEEN SPONGY AND REQUIRE MORE PRESSURE IN ORDER TO STOP MY CAR.

Air Bags
Filed Jan 1, 201864,000 milesCA

TAKATA RECALL DEALER I BOUGHT VEHICLE FROM (NORTH BAY FORD IN SANTA CRUZ, CA 95060) WILL NOT TAKE CAR IN FOR REPAIRS BECAUSE PARTS ARE NOT AVAILABLE. SAME DEALER WILL NOT TAKE CAR AS TRADE IN ON ANOTHER VEHICLE DUE TO RECALL.

Service Brakes
Filed Dec 30, 2017117,377 milesNY

I WAS DRIVING MY 08 FORD FUSION I WENT TO STOP AT STOP LIGHT MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR TO WEAR IT FELT LIKE I HAD TO PUSH IT ALL THE WAY TO THE MOTOR FOR IT TO STOP. THIS HAS HAPPENED TO ME THE TOTAL OF FOUR TIMES IN THE 16MONTHS THAT I HAVE HAD THE CAR. USUALLY IF YOU KEEP GOING FORWARD THEN BACKWARDS THE BRAKE WOULD COME BACK BUT THIS LAST TIME THE BRAKE PEDAL NEVER CAME BACK AND IS ALL THE WAY TO THE FLOOR. I TOOK IT TO WELL KNOWN SHOP THEY CHANGED MATER CYLINDER ALSO BRAKES AND ROTORS. MY BRAKE PEDAL STILL GOES ALL THE WAY DOWN THIS HAS ALSO BEEN BLEED SEVERAL TIMES.

Air Bags
Filed Dec 30, 2017MN

TAKATA RECALL. MY VEHICLE IS INVOLVED IN THE TAKATA AIR BAG RECALL. I WAS NOTIFIED BY THE MANUFACTURER BUT THE FORD DEALER ONLY ADVISES THERE ARE NO PARTS AVAILABLE AT THIS TIME. THIS HAS BEEN ONGOING FOR ALMOST A YEAR AND MY PASSENGER SIDE AREA WHERE THE AIR BAG WOULD DEPLOY IS SEPARATING AND OPENING UP.

Air Bags
Filed Dec 29, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER FRONTAL AIR BAG EXHIBITED EXPOSURE AT THE TOP OF THE DASHBOARD FRONT PASSENGER AREA. THE CONTACT ALSO ADVISED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED DECEMBER OF 2017 HOWEVER, AFTER THE FAILURE OCCURRED. THE MANUFACTURER ADVISED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN INFORMATION WAS UNAVAILABLE.

Air Bags
Filed Dec 29, 2017135,000 milesCA

TAKATA RECALL

Air Bags
Filed Dec 28, 2017CA

TAKATA RECALL - THERE WAS A RECALL ON OUR VEHICLE AIRBAG OFFICIALLY JUNE F 2016. WE RECACHED OUT TO A LOCAL FORD DEALERSHIP PRIOR TO THAT DATE (AROUND APRIL OF 2016) AND THEY STATED THEY COULDN'T DO ANYTHING SINCE THE RECALL HAD YET BEEN ANNOUNCED. ITS NOW ALMOST 2 YEARS LATER AND WE ARE JUST RECEIVING NOTICE THAT NO ONE SHOULD BE RIDING IN THE VEHICLE'S PASSENGER SEAT. THE NOTICE STATES IF SOMEONE RIDES IN THE PASSENGER SEAT, AND THE FAULTY AIRBAG MALFUNCTIONS, THE PERSON CAN BE KILLED OR INJURED. WHEN WE CALLED FORD AGAIN, THEY STATED THEY STILL DID NOT HAVE PARTS TO COMPLETE FIX. THIS IS A MAJOR ISSUE SINCE WE CARPOOL WITH MULTIPLE PEOPLE. THE FOR DEALERSHIP ALSO STATED THEY COULDN'T SUPPLY A RENTAL CAR.

Air Bags
Filed Dec 28, 2017OR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND OR) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 27, 2017WI

TAMARA RECALL

Air Bags
Filed Dec 27, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO DEALERS WERE CONTACTED (NORTH COUNTY FORD, 450 W. VISTA WAY, VISTA, CA, 760-945-9900 AND KEN GRODY FORD CARLSBAD, 5555 PASEO DEL NORTE, CARLSBAD, CA, 800-748-7303). THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 26, 2017TX

TAKATA RECALL WE HAVE BEEN INFORMED OF THIS DANGEROUS AIRBAG RECALL IN EFFECT SINCE 2016 AND HAVE BEEN TOLD THAT THE PART TO REPAIR THIS IS NOT YET AVAILABLE.

Air Bags
Filed Dec 24, 2017CA

"TAKATA RECALL" I RECEIVED A LETTER FROM FORD ONE YEAR AND A HALF AGO STATING THAT MY PASSENGER AIRBAG WAS DEFECTIVE. THEY STATED THAT IT WAS A SERIOUS ISSUE THAT CAN CAUSE DEATH OR SERIOUS INJURY. THWY SAID THEY WOULD SEND OUT LETTERS SOON TO FIX THE PROBLEM AND I WAITED FOR MONTHS AND I DID NOT RECEIVE ANYTHING FROM THEM. I CALLED AND FORD KEPT ME ON HOLD MAKING IT IMPOSSIBLE TO SPEAK TO A LIVE PERSON. I FILED A COMPLAINT AND THEY FINALLY SENT ME A RESPONSE. THE LETTER STATES THAT THE REPAIRS HAVE BEEN DELAYED. WHEN WILL THEY FIX THIS? THIS IS A SERIOUS MATTER. PLEASE DO SOMETHING ABOUT THIS.

Service Brakes
Filed Dec 22, 2017165,000 milesPA

THE CAR LOST BRAKING POWER. WHEN THE ABS BRAKES ENGAGED, I HAD TO PUSH THE BRAKE PEDAL ALL THE WAY DOWN TO GET THEM TO ENGAGE. MY MECHANIC REPLACED THE MASTER CYLINDER INITIALLY. THIS FIXED THE PROBLEM TEMPORARILY, BUT LATER, AGAIN WHEN THE ABS ENGAGED, THE PEDAL GOT SPONGY AND THE PEDAL HAD TO GO ALL THE WAY TO THE FLOOR TO BRAKE. THEN, MY MECHANIC FOUND THAT THIS WAS A KNOWN DEFECT AND REPLACED THE ABS CONTROL MODULE, COSTING ME > $1,000. THE PART COST $805. THIS PROBLEM SHOULD BE RECALLED.

Service Brakes
Filed Dec 22, 2017178,000 milesME

THIS PROBLEM OCCURS WHILE IN MOTION, AND ONLY AFTER THE ABS SYSTEM IS ACTIVATED. AFTER THE ABS SYSTEM IS ACTIVATED THE BRAKES GET VERY SOFT. WHEN IN THIS STATE, THE BRAKE PEDAL GOES ALMOST TO THE FLOOR BEFORE THE BRAKES SLOW THE CAR, AND I AM VERY CONCERNED ABOUT STOPPING DISTANCE AND ALSO THE EXTRA TIME IT TAKES TO DEPRESS THE BRAKE THAT FAR. THE SYSTEM TYPICALLY DOES NOT RECOVER FROM THIS UNTIL THE CAR IS TAKEN IN FOR REPAIR AND EVEN THEN, THE REPAIRS OFTEN DO NOT FIX THE PROBLEM. THREE TIMES WE HAVE TAKEN IT IN, THE LAST TWO TIMES TO THE DEALER. NEW ROTORS (REPLACED TWICE), MASTER AND SLAVE CYLINDERS, PADS, SYSTEM FLUSHING WILL SOMETIMES TEMPORARILY FIX THE PROBLEM HOWEVER IT RECURS. THOUSANDS OF DOLLARS SPENT AND THE PROBLEM PERSISTS. WE FEEL WE HAVE AN UNSAFE CAR WE CANNOT DRIVE OR SELL TO ANOTHER PERSON. OTHERWISE THE VEHICLE RUNS WELL. THIS HAS BEEN GOING ON FOR TWO OR THREE YEARS. THE PROBLEM MOST RECENTLY OCCURRED AFTER A SNOW EVENT ON 12/18/2017 HOWEVER, IT SEEM TO HAPPEN EVERY TIME THE ABS IS ENGAGED.

Air Bags
Filed Dec 21, 2017OH

UPDATED 9/19/18*JB TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MIKE BASS FORD (5050 DETROIT RD, SHEFFIELD, OH 44035, PHONE: (440) 934-3673) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER ADVISED THE CONTACT NOT TO BE CONCERNED AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

Service Brakes
Filed Dec 20, 201798,000 milesMI

NOTICED SPONGY BRAKE PEDAL/PEDAL NOT FIRM/GOING ALMOST TO THE FLOOR. THIS ISSUE OCCURRED SHORTLY AFTER HITTING A LARGE POT HOLE/BUMP WHILE IN MOTION, BRAKING FOR A RIGHT HAND TURN ONTO A CITY STREET. ABS WAS ACTIVATED DURING THE TURN UPON HITTING THE BUMP, ALTHOUGH THE ROAD CONDITIONS WERE DRY AND NOT SLIPPERY. VEHICLE WOULD STILL STOP WITH THE SPONGY PEDAL, BUT THE PEDAL HAD MORE TRAVEL THAN IT SHOULD HAVE BEFORE ENGAGING THE BRAKE. UPON READING ABOUT SIMILAR PROBLEMS WITH THIS MODEL VEHICLE, (POSSIBLE HCU MALFUNCTION) THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR INSPECTION. DEALERSHIP TECHS HAD NOT HEARD OF ANY VEHICLES WITH SIMILAR HCU ISSUES. UPON DRIVING THIS VEHICLE, THE TECH ORIGINALLY STATED HE EXPERIENCED THE EXACT OPPOSITE PROBLEM - INSTEAD OF A SOFT, SPONGY PEDAL, HE EXPERIENCED A PEDAL SO FIRM THAT IT COULD NOT BE DEPRESSED. THIS EXTREME FIRM PEDAL WAS A ONE-TIME EVENT. VEHICLE REMAINED AT THE DEALERSHIP FOR 3 DAYS, WHERE TECHS INDICATED THAT THE VEHICLE PASSED ALL OF IT'S TESTS AND THE BRAKE PEDAL HAD RETURNED TO NORMAL FIRMNESS IN ALL TEST DRIVES. TECHS COULD NOT DUPLICATE ANY BRAKE PEDAL ABNORMALITIES. BRAKE PEDAL HAS SINCE RETURNED TO NORMAL FIRMNESS FOR THE TIME BEING. THE ORIGINAL SPONGY PEDAL ISSUE REMAINS UNRESOLVED AT THIS TIME.

Air Bags
Filed Dec 20, 2017GA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LOGANVILLE FORD, 3460 US-70, LOGANVILLE, GA 30052) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Air Bags
Filed Dec 19, 2017CA

TAKATA RECALL I RECEIVED A RECALL NOTICE MORE THAN A YEAR AGO BUT HAVE YET TO RECEIVE AN OFFICIAL NOTICE THAT THE PARTS ARE AVAILABLE AND AN APPOINTMENT CAN BE MADE. I CONTINUALLY CALL THE FORD DEALERSHIPS IN MY AREA AND I'M CONTINUALLY TOLD IT'S A "PRELIMINARY RECALL" AND THE PARTS AREN'T AVAILABLE. IF THIS PRODUCT IS DEFECTIVE AND DANGEROUS, I SHOULDN'T BE MADE TO DRIVER FOR MORE THAN A YEAR WITH UNSAFE COMPONENTS.

Air Bags
Filed Dec 18, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BARBER FORD (962 WYOMING AVE, EXETER, PA 18643, PHONE: (570) 602-0226) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/28/18*JB

Air Bags
Filed Dec 18, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LECKNER FORD OF WOODSTOCK, 430 HOOVER RD, WOODSTOCK, VA 22664, (540) 459-2154) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HER THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 18, 2017MN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDERSON & KOCH FORD (5577 ST CROX TRAIL, NORTH BRANCH, MN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 17, 2017CA

TAKATA RECALL. I HAVE CONTACTED 3 FORD DEALERS AND THEY ARE ALL UNABLE TO HELP ME DUE TO THE RECALL NOT HAVING A REMEDY. THE LETTER I RECEIVED STATED THAT I NEED TO TAKE ACTION BEFORE 12/27/17. I WILL NOT BE PURCHASING A FORD IN THE FUTURE IF THIS ISSUE IS NOT RESOLVED.

Air Bags
Filed Dec 16, 2017PA

NONE OF THE DEALERS IN THE AREA ARE ABLE TO HAVE THE PARTS. WE'VE BEEN TRYING SINCE JUNE 2016 WHEN WE FIRST RECEIVED THE RECALL.

Air Bags
Filed Dec 16, 2017WV

TAKATA RECALL THE PASSENGER AIRBAG IS ON RECALL. I HAVE CONTACTED THE DEALER, TURNPIKE FORD IN HUNTINGTON WEST VIRGINIA MULTIPLE TIMES AND I KEEP GETTING TOLD THAT THEY CAN NOT FIX IT, BUT THERE MAY BE A FIX FOR IT IN A FEW MONTHS. I HAVE BEEN TOLD THIS FOR A YEAR. I RECEIVED A LEGAL NOTICE ABOUT THE AIRBAG AND IT ADVISED ME TO GO TO THE DEALER. THE DEALER STILL SAYS THAT THERE IS NO FIX.

Air Bags
Filed Dec 15, 201762,576 milesKS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG SENSOR WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOB ALLEN FORD (9239 METCALF AVE, OVERLAND PARK, KS 66212, PHONE: (913) 381-3000), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 62,576. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 14, 2017OR

TAKATA RECALL. FORD SAYS THEY DONT HAVE THE PARTS YET TO REPLACE THE DEFECTIVE AIRBAG

Air Bags
Filed Dec 14, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (BALISE FORD, 1979 BOSTON RD, WILBRAHAM, MA 01095) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 14, 2017CA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTAC RECEIVED A SETTLEMENT POSTCARD FROM TK HOLDINGS INC AND RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HILLTOP FORD IN RICHMOND, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 13, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FIRST FORD AT (508) 689-7292 (292 WILLIAM S CANNING BLVD, FALL RIVER, MA 02721) WHERE IT WAS CONFIRMED THAT THE PARTS WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT NOTICED THAT THE SEAM OF THE FRONT PASSENGER AIR BAG COVER STARTED TO LIFT. THE CONTACT WAS CONCERNED OF AN AIR BAG DEPLOYMENT. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT NO PARTS WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 12, 2017OH

TAKATA RECALL. I RECEIVED A LETTER CONCERNING THE PROBLEM ON 7/2016 AND I CALLED AGAIN TODAY AND PARTS ARE STILL NOT AVAILABLE. I'M CONCERNED FOR MY SAFETY AND MY PASSENGER(S) SAFETY WITH THIS PROBLEM UNRESOLVED.

Air Bags
Filed Dec 11, 201796,000 milesCA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD WHERE THE PASSENGER AIR BAG WAS LOCATED WAS FRACTURED. THE CONTACT CALLED ROBINSON FORD (1777 IMPERIAL AVENUE, CALEXICO, CA 92231; 760-357-3141) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 9, 201775,000 milesGA

TAKATA RECALL, I RECEIVED A LETTER FROM FORD IN JUNE OF 2016 STATING THERE WAS A RECALL ON THE TAKATA AIRBAGS IN MY CAR. I'VE TRIED MULTIPLE TIMES TO SCHEDULE AN AP'T. WITH FORD DEALER'S TO HAVE THEM REPLACED. I WAS TOLD EVERY TIME THERE WERE NO AIRBAGS AVAILABLE. WHAT SHOULD I DO ?

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Fusion → · Every Fusion year → · How the figures are calculated →