TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO EXTEND TO THE FLOORBOARD. THERE WAS ALSO A BURNING ODOR COMING FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO CHAPMAN FORD LOCATED AT 1100 EASTON RD, HORSHAM, PA 19044, WHO CONFIRMED THAT THE FAILURE WAS DUE TO THE FAILURE LISTED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THE ABS HYDRAULIC CONTROL UNITS WERE FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT YET AVAILALBE. THE FAILURE MILEAGE WAS 145,000.
2007 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
I NOTICED A WARNING ON MY DASH THE BRAKE SYSTEM (ABS). I THEN SEARCHED FOR ANY RECALLS REGARDING THE AREA, WHICH LED ME TO THE NHTSA WEBSITE. THE VEHICLE WAS IN MOTION UPON NOTICING THE TROUBLE.
I GOT IN AN ACCIDENT WHEN I WAS MERGING ONTO THE HIGHWAY BECAUSE I WENT TO BRAKE AND THEY ALL THE SUDDEN WOULDN'T WORK AND WENT STRAIGHT TO THE FLOOR. THIS WAS CAUSED BECAUSE OF THE RECALL ON THE BRAKES. * (RECALL RELATED INCIDENT) TS
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. PLYMOUTH FORD (14 TOWN WEST RD, PLYMOUTH, NH 03264; (603) 536-4521) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKES WERE MAKING A LOUD HUMMING SOUND. THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE ANTI-LOCK BRAKING SYSTEM WAS THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT INTERMITTENTLY FLASHED ON AND OFF. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE WAS A SAFETY ISSUE AND CALLED SEVERAL UNKNOWN DEALERS AND TOOK THE VEHICLE TO DELEHANTY FORD LOCATED AT 1510 E PIERSON RD, FLUSHING, MI 48433, WHERE IT WAS STATED THAT FURTHER REPAIRS WOULD BE OUT OF POCKET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE RECALL REPAIR FOR ASSISTANCE. THE CONTACT STATED THAT THE RECALL REPAIR WAS PERFORMED BY AN UNKNOWN DEALER LOCATED IN GAYLORD, MICHIGAN WHILE HIS SISTER AND BROTHER-IN-LAW OWNED THE VEHICLE. THE CONTAC STATED THAT THE DEALER WENT OUT OF BUSINESS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
TL* THE CONTACT OWNS 2007 FORD FUSION. THE CONTACT STATED THAT AT START-UP, THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE SERPENTINE BELT DETACHED WHICH CAUSED THE POWER STEERING TO BE INOPERABLE. THE ALTERNATOR WAS ALSO NOT CHARGING DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STEVENS FORD LINCOLN (717 BRIDGEPORT AVE, MILFORD, CT 06460), AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKE PEDAL WENT HALF-WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE IN THE THIRD QUARTER. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*DT*DT*JB
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT HE EXPERIENCED A LAG IN HIS BRAKE RESPONSE UPON DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED IN RELATION TO THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DAVIDSON FORD OF CLAY (3690 NY-31, LIVERPOOL, NY 13090) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JB
MANUFACTURER RECALL NUMBER19S54 NHTSA RECALL NUMBER19V904 THAT WAS INITIATED ON DECEMBER 18TH 2019 HAS STILL NOT BEEN RECTIFIED BY FORD. I HAVE NOT BEEN CONTACTED TO HAVE MY VEHICLE REPAIRED.
I TOOK MY CAR TO HAVE THE AIRBAG RECALL FIXED AND THE DEALERSHIP TOLD ME MY AIRBAGS BEING REPLACED WON'T MAKE MY AIRBAG LIGHT ON THE DASH GO OFF. IT IS SOMETHING SOMETHING ELSE IDK THEY WANTED TO CHARGE ME TO DIAGNOSE IT. IT JUST DOESN'T MAKE SENSE THEY ARE FIXING THE AIRBAGS YET THE AIRBAG LIGHT WILL NOT GO OFF EVEN AFTER THEY ARE REPLACED. MAKES ABSOLUTELY NO SENSE.
I REPORTED AN ISSUE RELATING TO THE ABS IN MY 2007 FORD FUSION ON 11/24/18, BUT JUST REALIZED I HAD USED MY TILE NUMBER INSTEAD OF VIN. PERHAPS THAT'S WHY I HAVE NEVER RECEIVED A RESPONSE? I HAVE ATTACHED A COPY OF MY PREVIOUS COMPLAINT. I AM WONDERING IF MY VEHICLE IS OR WILL BE A PART OF THE RECALL FOR ABS VALVE BECAUSE I HAVE BEEN WAITING FOR YEARS FOR THIS ISSUE TO BE RESOLVED SO THAT I CAN GET THE VEHICLE REPAIRED AND GET RID OF IT.
DRIVERS DOOR LATCH ONCE OPEN IT WILL NOT LOCK BACK LATCH WILL STAY STICKING OUT UNABLE TO SET ALARM OR LOCK WITH KEY BOOB. *TR
AS I WAS DRIVING, THE VEHICLE STEERING WHEEL LOCKED AND THE BRAKES WENT OUT. *TR
MY AIR BAG ON THE PASSENGER SIDE IS LIFTING UP FROM THE DASH. I DID GET THE AIR BAG RECALL FIXED. I'M AFRAID TO DRIVE IT. I FEEL THIS IS A HUGE SAFETY ISSUE. ALSO THE VENT UP NEXT TO WINDSHIELD CAME OFF.
WE ARE A MILITARY FAMILY LIVING OVERSEAS WITH A RECALLED TAKATA AIRBAG. FORD WILL NOT REPLACE OUR AIRBAG EVEN THOUGH WE HAVE BEEN TRYING TO GET IT REPLACED FOR THE PAST 2 YEARS. WE HAVE CONTACTED EVERY PHONE NUMBER AVAILABLE TO US, THE NEWS, LOCAL AND AMERICAN DEALERS. NO ONE CAN HELP US ALL THEY TELL US IS THEY ARE NOT ABLE TO GET AN AIRBAG INTO SPAIN. THIS IS [XXX]. NOW MY MOTHER KEEPS GETTING LETTERS IN THE MAIL FOR MY US REGARDING REPLACING OUR AIRBAG. WELL REPLACE IT OR GET ME A NEW CAR. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I'VE HAD CONSTANT BRAKE ISSUES SINCE I GOT THE VEHICLE. I STRONGLY BELIEVE THE RECENT FORD BRAKE RECALL IS MORE WIDESPREAD THAN IS CURRENTLY BELIEVED AS I HAVE THE EXACT ISSUES DESCRIBED IN THE RECALL BUT MY VEHICLE IS SUPPOSEDLY NOT AFFECTED. I FEAR FOR MY SAFETY AND THE SAFETY OF OTHER FORD OWNERS WHO MIGHT BE AFFECTED BY THIS SIGNIFICANT BRAKE ISSUE.
MY 2007 FORD FUSION WAS PURCHASED IN 2011 AND WAS FINANCED, AND I PAID IT OFF IN DECEMBER 2017. IT SINCE THEN ONLY IT HAS A 144,00 MILES. IT WAS PURCHASED WITH LOWER MILEAGE, OF AN ESTIMATION OF 40,000 TO 50,000 MILES ON IT AT FINAL SALE MEANING IT WAS A 2007 CAR, PURCHASED IN 2011, SO THAT'S A PROBLEM WHEN BEFORE IT HAD BEEN PAID OFF, AND MAJOR PROBLEMS OF MANY. I WOULD LIKE A REFUND OF A LESSER EQUAL TO OR EQUAL VALUE TO MY PURCHASED CAR PRICE FROM MANUFACTURE OR DEALERSHIP. THE TWO RECALLS ISSUED THAT I HAVE NOT TAKEN CARE OF YET, AND OTHER PROBLEMS WITH CHEAP MADE INSIDE DOOR HANDLES BROKE EASILY, BEING HARD PLASTIC/METAL, THIS MAKES GETTING OUT OF MY VEHICLE A MAJOR SAFETY ISSUES ALONG WITH THE OTHER ISSUES OF AIRBAGS AND BRAKES AND OTHER SAFETY ISSUES.
SEVERAL (ALL WHEEL DRIVE )AWD FORD VEHICLES EX. FUSION, EDGE, TAURUS USE A (POWER TRANSFER UNIT) PTU THAT FMOC CALL FOR NO SERVICE NEEDED, NO DRAIN PLUG ONLY A FILL PORT. THE PTU IS A BASICALLY A TRANSFER CASE THAT SMALL FORD FORD AWD VEHICLES USE TO TRANSFER ENGINE POWER FROM THE TRANSMISSION TO THE REAR WHEELS. THE PART IS CONNECTED TO THE TRANSMISSION SURROUNDED BY THE ENGINE, EXHAUST AND CATALYTIC CONVERTER, THE PTU ONLY HOLD A QUART OF LUBRICATING FLUID NO COOLING NO SERVICE INTERVAL AND ALL OF THE HEAT SURROUNDING THE UNIT BAKES THE LUBRICATION CAUSING LACK OF LUBRICATION CAUSING PTU AND TRANSMISSION FAILURE. REPAIR QUOTE FROM A FORD DEALERSHIP ON 1/29/2020 WITH A FORD REMANUFACTURED TRANSMISSION AND LABOR IS $5000.00 REPAIR. THIS UNIT FAILURE IS IN A 2007 FUSION WITH 92K MILES OTHER THAN THE POWERTRAIN ISSUE IS A SOLID VEHICLE THAT PERFORM GREAT UNTIL THE PTU AND TRANSMISSION FAILURE WITH NO WARNING. WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WHEELS LOCKED UP SKIDDING THE CAR TO A STOP AND STALLING THE ENGINE. NOW IT CRACKS AND POPS AND LOCKS UP THE WHEELS.
UPON REMEDYING THE RECALL, TO ADJUST THE AFFECTED "PASSENGER SIDE" AIRBAG, WHEREAS THE FINALIZED MAINTENANCE RESULTED IN THE FUSION'S DIAGNOSTIC FAULT CODE, OF WHICH HAS DELAYED THE ABSOLUTION OF PASSING AN INSPECTION THIS SENSOR HASN'T "EVER" ILLUMINATED 'TIL AFTER THE REPAIR WAS COMPLETED IT REMAINS "ON" WHETHER A PASSENGER IS IN THE SEAT OR NOT
BRAKE PEDAL GOES HALFWAY TO FLOOR AFTER STARTING ENGINE. BOTH THE BRAKE PEDAL AND GAS PEDAL BECOME EQUAL IN DISTANCE FROM THE FLOOR OF THE CAR MAKING IT VERY EASY TO BE HITTING THE GAS AND BRAKES AT THE SAME TIME.
I WAS INVOLVED IN AN ACCIDENT ON 11-30-19 DUE TO MY BRAKES NOT ALLOWING ME TO STOP IN TIME AND HITTING A CAR IN FRONT OF ME. THE CAR WAS STOPPED IN THE ROAD, WAITING TO TURN, AND I TRIED TO STOP BUT I COULDN'T IN TIME. IT CAUSED ENOUGH COSMETIC (ONLY) DAMAGE TO MY CAR THAT MY INSURANCE COMPANY IS FILING IT AS A TOTAL LOSS DUE TO THE COST OF REPAIRS COMPARED TO THE VALUE OF MY CAR. I WILL PROBABLY BE FORCED TO KEEP IT THOUGH SINCE I CAN'T AFFORD A NEW CAR, SINCE I'M ON A FIXED INCOME. MY DAUGHTER IS HELPING ME TO UNDERSTAND WHAT WE HAVE TO GO THROUGH TO KEEP IT, TO GET A SALVAGE TITLE AND THEN APPLY FOR A REBUILT TITLE. I JUST WANTED TO REPORT THIS IN CASE MY CAR WILL BE INCLUDED IN THE FORD BRAKE RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE THE VEHICLE WAS BEING OPERATED, THE FRONT DRIVER AND PASSENGER AIR BAGS UNINTENTIONALLY DEPLOYED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT ON THE PASSENGER SIDE WAS NOT OPERABLE AFTER THE CRASH. A POLICE REPORT WAS FILED AND THE CONTACT WAS PROVIDED A CRASH REPORT NUMBER. THE CONTACT SUSTAINED CHEMICAL BURNS ON THE RIGHT HAND AND LEFT FOREARM. THE PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO PEACOCK FORD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE MANUFACTURER STATED THAT THEY HAD NO RECORD OF THE CONTACT REACHING OUT TO THEM. THE FAILURE MILEAGE WAS APPROXIMATELY 206,400. * (RECALL RELATED INCIDENT) TS
IN DECEMBER OF 2018 THE VEHICLE HIT A ROUGH SURFACE OF ROAD AS I WAS STOPPING NEAR AN INTERSECTION. THE BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR AND I WENT INTO THE INTERSECTION. THANKFULLY THERE WERE NO CARS PASSING THROUGH. JUST AFTER THE INCIDENT THE BRAKES FIRMED UP AND WORKED AS NORMAL. CAR WAS BROUGHT TO THE DEALERSHIP AND NO ISSUES WERE FOUND. I ASKED ABOUT TECHNICAL SERVICE BULLETINS AND WAS TOLD THERE WERE NONE. DEALERSHIP THOUGHT THE ISSUE WAS A BRIEF LOSS OF VACUUM IN THE BOOSTER. TOLD TO KEEP DRIVING THE VEHICLE, AND IF IT HAPPENS AGAIN THEY WILL REPLACE THE MASTER CYLINDER. NOW ON 10/9/19 IT HAS HAPPENED AGAIN. VEHICLE WENT OVER A BUMP AND THE BRAKES WENT TO THE FLOOR. LOOKING ONLINE, I QUICKLY FOUND A YOUTUBE VIDEO BACK IN 2014 WITH A FULL EXPLANATION ON HOW THE HCU IS MALFUNCTIONING ON SOME OF THESE CARS. AFTER THE ABS EVENT IS OVER, THE ABS VALVE IS STICKING AND NOT RECLOSING RESULTING IN THE SOFT PEDAL. YET NOT LONG AFTER, THE PEDAL FIRMS UP AND THE BRAKES WORK AS NORMAL. IT LOOKS LIKE THERE ARE QUITE A FEW PEOPLE EXPERIENCING THIS. PLEASE LOOK INTO AT LEAST HAVING A TSB PUT OUT. I WOULD HAVE REPLACED IT LAST DECEMBER IF I HAD KNOWN, AS THIS IS A DANGEROUS PROBLEM. MY DAUGHTER WAS DRIVING THIS TIME AND I'M JUST THANKFUL SHE WAS IN A SITUATION WHERE SHE HAD ENOUGH ROOM TO STOP. PLEASE, PLEASE ISSUE THE TSB NOW. THE CAR SHOULD BE RECALLED AS IT'S UNSAFE, BUT AT LEAST A TSB GIVES THE OWNER/DEALER THE INFORMATION NEEDED TO GET THE CAR FIXED. HAVE RECORD OF VISIT
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH IN DRY CONDITIONS, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ANTI-LOCK BRAKING SYSTEM ENGAGED. THE CONTACT ALSO STATED THAT THE ABS ONLY WORKED WHEN THE VEHICLE WAS DRIVEN IN DRY CONDITIONS AND NOT WHEN THE PAVEMENT WAS WET. THE CONTACT ALSO NOTICED THAT WHEN THE ABS WARNING INDICATOR WAS ILLUMINATED, THE ABS WORKED. WHEN THE INDICATOR WAS OFF, IT DID NOT WORK. THE FAILURE OCCURRED FOR APPROXIMATELY TWO YEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. *DT*JB
ON MY 2007 FORD FUSION WHICH I HAVE OWNED SINCE 2015, WHETHER STATIONARY OR IN MOTION THE SUN VISORS WILL NOT STAY IN POSITION AND WILL DROOP, CAUSING ROAD VISIBILITY ISSUES, MAKING IT DIFFICULT TO SEE THE ROAD OR BLOCK THE SUN PROPERLY. IT HAS BEEN AN ISSUE SINCE THE CAR WAS PURCHASED.
WHEN DRIVING SLOWLY (15-25 MPH) OVER A ROUGH STRETCH OF RAILROAD TRACKS IN THE CITY, I APPLIED MY BRAKES ONLY FOR THE PEDAL TO HIT THE FLOOR TO HEAR A GRINDING SOUND WHEN I HIT THE BUMP. I HAD NO ABILITY TO STOP MY CAR FOR 10-20 FEET UNTIL I PUMPED THE BRAKE PEDAL ENOUGH TO REGAIN PRESSURE. THIS HAS HAPPENED TWICE IN THE LAST 4 MONTHS AND FOUR TIMES IN THE LAST 3 YEARS. THE PEDAL EVENTUALLY REGAINS PRESSURE, BUT NEVER HOLDS FIRM WHEN BRAKING OVER A BUMP. THIS HAS ALSO OCCURRED WHILE TURNING AND APPLYING THE BRAKE SIMULTANEOUSLY.
I OWN A 2007 FORD FUSION WITH 122,000 MILES. ABOUT A MONTH AGO I HAD AN ISSUE WITH THE BRAKING SYSTEM. THE FIRST OCCURRENCE HAPPENED DURING A 'PANIC' STOP WHEN I WAS CUT OFF IN TRAFFIC. THE ABS ACTIVATED, THEN THE PEDAL WENT TO THE FLOOR. I HAD TO DRIVE THE VEHICLE HOME WITH THE BRAKE PEDAL TRAVELING MUCH FURTHER DOWN THAN NORMAL. I TOOK MY VEHICLE TO THE BRANDON FORD SERVICE DEPARTMENT IN FLORIDA. I WAS ADVISED THAT THE PROBLEM WAS A FAULTY HYDRAULIC BRAKE CONTROLLER, WHICH IS NO LONGER AVAILABLE THROUGH FORD AS THE PART HAS BEEN DISCONTINUED. THERE ARE ALSO NO AFTERMARKET COMPANIES THAT MANUFACTURER THIS PART. THEY TOLD ME I WOULD HAVE TO FIND A REPLACEMENT FROM A SALVAGE YARD, EBAY OR SIMILAR PLACE. NOT LONG AFTER THIS SERVICE VISIT, THE BRAKE PEDAL MIRACULOUSLY RETURNED TO NORMAL PRESSURE. I WAS ABLE TO DRIVE NEARLY 300-TROUBLE FREE MILES BEFORE IT HAPPENED AGAIN. THIS TIME IT WAS RAINING AND AS I WAS SLOWING AGAIN, I MUST HAVE HIT A BUMP OR SLIPPERY SURFACE CAUSING THE ABS TO KICK IN AGAIN. THIS IMMEDIATELY CAUSED THE PEDAL TO GO TO THE FLOOR AGAIN. AS OF LAST NIGHT, THE PEDAL PRESSURE IS STILL LOW AND IT HAS NOT RETURNED TO NORMAL. I FIND IT HARD TO BELIEVE THAT THIS PROBLEM DOES NOT HAVE A SOLUTION. I CANT BELIEVE THAT FORD HAS NOT COME UP WITH A 'FIX', OR A RE-ENGINEERED REPLACEMENT PART. CAN YOU IMAGINE SOMETHING AS IMPORTANT AS THE BRAKING SYSTEM BEING COMPROMISED WITH ABSOLUTELY NO WAY TO REPAIR IT. I REALLY HOPE FORD STANDS BEHIND THEIR VEHICLES, DOES RIGHT BY THE
TAKATA RECALL I SPENT A TOTAL OF 1.5 HOURS ON THE PHONE WITH FORD DEALERSHIPS IN MY AREA. NONE OF THE FIVE CONTACTED HAD THE PART TO REPAIR. THE EARLIEST ONE SERVICE DEPARTMENT SAID WAS '5-7 DAYS, BUT CALL US IF YOU DON'T HEAR FROM US AFTER 7 DAYS...YOU KNOW, TO MAKE SURE WE ORDERED THE PART'...EXCUSE ME WHAT? I CALLED ANOTHER DEALERSHIP AND THE GUY SAID TWO WEEKS BEFORE THEY WOULD EVEN GET THE PART, AND WHEN I SAID 'THAT'S TOO LONG', THE LOSER REPLIED 'OK CYA!' NOT ONLY AM I ANGERED BY THIS RECALL, TIME WASTED TODAY, THE LACK OF PARTS AVAILABLE (AND YES I UNDERSTAND THERE ARE 'PRIORITY GROUPS', I'VE DONE MY RESEARCH)...BUT WHEN I EXHAUSTED ALL OPTIONS AND GAVE IN TO CALLING 833-221-3566, THE WOMAN ON THE OTHER END WAS DIFFICULT TO UNDERSTAND AND TRANSFERRED ME TO A DEALERSHIP FORTY FIVE MILES AWAY. COME ON. A SHOT IN THE DARK OF '5-7 DAYS'...AFTER THE TIME I'VE ALREADY WAITED (AND WAITED, AND WAITED!) IS NOT A REASONABLE AMOUNT OF TIME. IF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IS 'A-OKAY' WITH ME TRAVELING ANOTHER MILE IN AN AUTOMOBILE WITH DEFECTED PARTS THAT COULD KILL A DRIVER (ME) OR PASSENGER (COUSIN, FATHER, FRIEND, DAUGHTER)...THAT'S DISGUSTING. I, ALONG WITH EVERYONE ELSE AFFECTED BY THIS RECALL, SHOULD RECEIVE A SAFE, LOANER VEHICLE UNTIL THE PART IS AVAILABLE AND REPLACED. THE WAIT ISN'T THE ISSUE. IT'S THE FACT WE ARE RISKING OUR LIVES (AND THE LIVES OF OTHERS) WITH THE DAMAGED GOODS WE WERE SOLD. FEEL FREE TO USE THIS, SHARE IT WITH FORD AND THEIR AB
MY FATHER OWNS A 2007 FORD FUSION FOR ABOUT 5 YEARS. ABOUT A YEAR AGO, HE BEGAN EXPERIENCING SOFT BRAKE PEDAL ISSUES. THE BRAKE PEDAL DID NOT HAVE PRESSURE AND GO ALL THE WAY DOWN THE FLOOR. THE BRAKING DISTANCE IS ALSO POOR. THE CAR TRAVELS SIGNIFICANTLY FARTHER AND TAKES LONGER BEFORE IT COME TO A COMPLETE STOP. MY FATHER TOOK THE CAR TO A LOCAL LICENSED MECHANIC FOR A ROUTINE BRAKES SERVICE. THE BRAKE PADS AND BRAKE FLUID WERE REPLACED BUT THE SOFT BRAKE PEDAL AND POOR BRAKING STILL PERSISTED. THE MECHANIC DID RESEARCH ON THE VEHICLE AND FOUND THAT OUR ISSUE IS CONSISTENT TO A KNOWN ISSUE IN THE 2007 FORD FUSION ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) BRAKES SYSTEM. MY FATHER SAID THE BRAKE ISSUES OCCURRED AFTER THE ABS CAME ON AFTER BRAKING ON AN UN-EVEN SURFACE. THE MECHANIC SAID HE DOES NOT HAVE THE EXPERTISE TO PERFORM THE TASKS AND RECOMMEND US TO FILE A COMPLAINT.
TL* THE CONTACT OWNED A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE CRASHED INTO A VEHICLE PARTIALLY STOPPED AND BLOCKING A HIGHWAY EXIT. THE CONTACT STATED THAT THE DRIVER'S FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE HAND AND SORE RIBS WHICH REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE AWAY FROM THE SCENE HOWEVER, THE OTHER DRIVER HAD HER VEHICLE TOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS DEEMED A TOTAL LOSS WHEN BROUGHT TO THE BODY SHOP. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,526. THE VEHICLE WAS DESTROYED.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE STRUCTURAL INTEGRITY OF THE VEHICLE WAS FLAWED BECAUSE THE IDLER PULLEY BOLT FRACTURED INTERNALLY AND CAUSED THE VEHICLE TO SEIZE. ALSO, THE BATTERY INDICATOR ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. WHEN THE FAILURE OCCURRED, THE VEHICLE HAD TO BE COASTED OFF THE ROAD AND TOWED TO A REPAIR FACILITY. THE MECHANIC REPLACED THE IDLER PULLEY FOUR TIMES AND THE TENSION PULLEY ALSO HAD TO BE REPLACED. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE BOLT FRAYED AT THE END SEVERAL TIMES. THE DEALER WAS NOT CONTACTED. THE SAME OEM PARTS WERE REPLACED; HOWEVER, THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL REMEDY TO PROVIDE A SOLUTION. THE PULLEY WELL WAS NOT FUNCTIONING CONCERNING THE BELT AND THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
DRIVING IN A RESIDENTIAL HILLY AREA, I DROVE OVER A SMALL BUMP HEADING TOWARDS A RED LIGHT. MY BREAKS IMMEDIATELY WENT SOFT AND TOOK EXCESSIVE FORCE TO GET THE CAR TO STOP WITH THE BREAK PEDAL TO THE FLOOR. WE WENT ABOUT 15 FEET BEFORE WE WERE ABLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE INTERSECTION. BREAKS ARE NOW SOFT AND UNABLE TO DRIVE WITHOUT EXCESSIVE FORCE ON THE BREAKS. *TR*JB
MY AIR BAG LIGHT IS ON. HAVE TRIED TO HAVE IT FIXED A FEW YEARS AGO, BUT IS STILL ON. HAD THE AIR BAG REPLACED AND IT'S STILL ON.
TWO INCIDENTS WHILE TRYING TO STOP ON A WET ROAD. ONE INVOLVED HITTING A DEER AT ABOUT 50 MPH. ONE INVOLVED HITTING A TREE ABOUT 45 MPH. TRIED TO STOP BUT THE BRAKE PELAL WENT COMPLETELY TO THE FLOOR WITH NO RESISTANCE AND ZERO BRAKING. THESE BRAKES ARE FAULTY. IF THE BRAKES WERE WORKING CORRECTLY NEITHER INCIDENT WOULD HAVE HAPPENED. THESE CARS ARE POTENTIAL DEATH TRAPS. THERE WAS NO POLICE REPORTS MADE BECAUSE THEY WERE NO REQUIRED. BUT NOW THE INSURANCE CO. MIGHT BE TOTALLING THE CAR...SO WE ARE OUT THE VALUE OF THIS BECAUSE OF A BAD DESIGN BY FORD. WHY SHOULD WE BE OUT THIS ? PERHAPS ITS A BLESSING IN DISGUISE. I HAVE NOTICED A LOT OF OTHER COMPLAINTS AND YOU ARE INVESTIGATING THIS ISSUE. THIS PROBLEM HAS HAPPENED BEFORE WITH NO INCIDENTS. ONCE WHILE COMING UP TO A STOP SIGN. TRIED TO STOP AND WENT RIGHT THROUGH A INTERSECTION WHERE THE SPEED LIMIT WAS 55 MPH. IF THERE HAD BEEN A CAR COMING THAT COULD HAVE BEEN A POTENTIAL FOR SERIOUS INJURY OR DEATH. WHY HAS NOTHING BEEN DONE ABOUT MAKING FORD RESPONSIBLE ?
PCM BOARD IS BAD. THE CAR HAS 106,000 MILES.
MY ISSUE IS WHAT MANY PEOPLE HAVE ALREADY COMPLAINED ABOUT - THE SHIFTING IS EXTREMELY ROUGH, TO THE POINT IT'S NOW UNDRIVABLE AND UNSAFE. THE 'WRENCH' LIGHT AND CHECK ENGINE LIGHT HAVE JUST COME ON, ALTHOUGH THE SLIPPING OF GEARS HAS GONE ON FOR QUITE A WHILE. THIS SEEMS TO BE A VERY COMMON ISSUE. MOST PEOPLE CAN'T AFFORD TO SPEND $3-4K TO GET THE TRANSMISSION REBUILT.
THE IDLER PULLEY BOLT HAS BROKEN ON MY CAR FOUR TIMES. THE BOLT KEEPS BREAKING CAUSING THE IDLER PULLEY TO BE SIDEWAYS AND MAKING THE BELT SQUEAK (THAT'S HOW I KNOW IT HAS HAPPENED). THE BELT HAS NEVER CAME OFF BECAUSE I ALWAYS STOPPED WHEN I HEARD IT AND HAD THE CAR TOWED TO THE DEALERSHIP. THE FIRST TIME IT HAD TO BE FIXED WAS 3/27/15 AT 134173 MILES. IT BROKE AGAIN ON 5/25/18 AT 157899 MILES. THEN ONCE AGAIN 9/28/18 AT 159283 MILES. IT WAS TOWED INTO THE DEALERSHIP TODAY 6/4/19 WITH 161231 MILES. I HAVE SEEN MULTIPLE COMPLAINTS ON THE INTERNET FOR THIS SAME CONCERN. THIS COULD BE A SERIOUS ISSUE IF SOMEONE WAS DRIVING DOWN THE ROAD AND IT BROKE! I HAVE COMPLAINED TO FORD MOTOR COMPANY AND THEY SAY THERE IS NOTHING THEY CAN DO AND THERE IS NO PERMANENT FIX. THEY TOLD ME I COULD FILE A COMPLAINT WITH Y'ALL.
MY CAR JUST ROLLED OFF MY DRIVEWAY LAST NIGHT AND TOOK DOWN MY NEIGHBORS FENCE. I'M JUST GLAD IT DIDN'T HIT THE HOUSE AND ANYONE GOT HURT. MY CAR WAS LOCKED AND EBREAK WAS ENGAGED.
TAKATA RECALL. THE PASSENGER AIR BACK WAS FIXED BY DEALERSHIP AND NOW THE COVER STARTING LIFTING UP WITHOUT NOT REASON. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY SAID ISN'T THEIR RESPONSIBILITY TO FIX IT, WHICH I DON'T THINK IT'S RIGHT BECAUSE THIS SITUATION HAPPENED AFTER IT WAS REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY FORD (LOCATED AT 1636 DOGWOOD DR SE, CONYERS, GA 30013, (770) 922-2700) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BRAKES ARE EXTREMELY SPONGY STARTED A COUPLE OF YEARS AGO WITH A COMPLETE BRAKE FAILURE THAT I HAD TO VEER TO THE RIGHT AND HIT A CURB SO THAT I WOULDN'T HIT THE CAR IN FRONT OF ME. TOOK A HUGE CHUNK OUT OF MY RIM. I HAD 2 OF MY GRANDDAUGHTERS IN THE CAR WITH ME ON THAT PARTICULAR DAY AND WE WERE ALL TERRIFIED. AFTER THAT THEY STARTED WORKING FINE AGAIN AND NOW FOR THE PAST YEAR THEY HAVE BEEN SPONGY AND WE HAVE REPLACED EVERY PART OF THE BRAKE SYSTEM WITH NO CHANGE, THE BRAKES CONTINUE TO BE SPONGY. THIS HAS COST MY HUSBAND AND I A LOT OF MONEY, HEADACHE AND TIME. I'M AFRAID TO DRIVE MY CAR NOW NOT KNOWING IF IT COULD COMPLETELY FAIL AT ANY MOMENT. THIS IS RIDICULOUS, I SEE THERE ARE MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM. THIS IS AN ONGOING ISSUE AND FORD SHOULD BE MADE TO FIX THE PROBLEM DUE TO THE FACT THAT SO MANY OF THESE CARS IF NOT ALL OF THEM ARE FAILING. AND TO TOP IT OFF I READ THAT FORD NO LONGER MAKES THE ABS SYSTEM FOR THE FUSIONS WITH AWD, WHICH IS WHAT I HAVE. WHAT AM I SUPPOSED TO DO. WE'VE DONE OUR PART KEEPING UP ON THE MAINTENANCE, EVEN REPLACING EVERY PART OF THE BRAKE SYSTEM INCLUDING THE ABS. PLEASE, PLEASE, PLEASE SOMETHING NEEDS TO BE DONE. FORD NEEDS TO BE HELD ACCOUNTABLE AND MAKE THIS RIGHT. I OFTEN HAVE MY GRANDCHILDREN BUT I DON'T FEEL SAFE HAVING THEM IN MY CAR ANYMORE. IT'S REALLY MESSED UP THAT I SHELLED OUT ALL THIS MONEY FOR A SAFE CAR JUST TO HAVE THEM SAY IT'S NOT OUR PROBLEM WHEN THE EXACT SAME ISSUE IS OCCURRING YEAR AFTER YEAR IN TH
TAKATA RECALL
I WAS DRIVING AT 25MPH AND THE CAR STARTED REVVING ON ITS OWN. I HAD TO SLAM ON THE BRAKES. THIS HAPPENED TWICE SO FAR. CITY STREET. STRAIGHT. BOTH TIMES.
SAFETY ISSUES AND RECALLS
DOOR HANDLE DRIVER SIDE GAS TANK AIR BAGS RECALL BUT NO DOOR HANDLE
MY AIRBAG DEPLOYED AND IT CAUSE ME TO HIT ANOTHER CARS REAR
BRAKES ARE VERY SOFT AFTER GOING OVER A ROUGH PATCH IN THE ROAD AND TRIED TO BRAKE TO CONTROL VEHICLE. BRAKES WENT ALMOST TO THE FLOOR AND FELT LIKE THERE WAS NO CONTROL. SINCE THEN, BRAKES WILL FEEL LIKE THEY HAVE PRESSURE BUT WHEN I HAVE TO APPLY BRAKES THE PEDAL GOES DOWN TO THE FLOOR. I HAVE HAD 2 MASTER CYLINDERS REPLACED AND THAT DOES NOT SOLVE THE PROBLEM.
HARD SHIFTING EVERYWHERE AND ALL THE TIME..WAS LETTING FOOT OFF GAS DURING SHIFT TO LESSEN THE HARD BANGING SHIFT, BUT NOW THAT DOES NOT WORK .. NOW UNABLE TO DRIVE. SEE WEB SITE OF OTHERS WITH SAME ISSUE..IF FORD ATTEMPTS TO FIX IT...ITS JUST THAT AN ATTEMPT. I AM SICK OF THIS CAR..THIS IS THE BIGGEST ISSUE NOT THE ONLY ONE. PLEASE MAKE THEM FIX THIS!!! NORM FOLKS CAN'T PAY 3-4K TO BUY A NEW TRANSMISSION. -HTTPS://REPAIRPAL.COM/HARSH-OR-DALAYED-SHIFTING-OF-AUTOMATIC-TRANSMISSION-727
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,165.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Ford Fusion → · Every Fusion year → · How the figures are calculated →