Page 4 of 22 · complaints 151–200 of 1,064

2007 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Nov 4, 2018FL

TAKATA INFLATORS

Air Bags
Filed Nov 3, 2018157,000 milesCA

TAMARA RECALL AIRBAGS IN 2016 I GOT A LETTER THAT STATED THERE WAS A RECALL ON THE CAR TO HAVE THE AIRBAGS REPLACED SO I CALLED THE DEALERSHIP TO HAVE THE AIRBAGS CHECKED I WAS TOLD THEY DID NOT HAVE THE REPLACEMENT PARTS AND I WOULD GET A LETTER FROM FORD WHEN THE DEALERSHIP WOULD HAVE THE PART OR A CALL FROM THE DEALERSHIP IN 2017 I GOT ANOTHER LETTER ANOTHER LETTER FOR THE AIRBAGS ONCE AGAIN I WAS TOLD THE SAME THING THEN THIS YEAR I GOT A LETTER STATING NOT TO LET A PASSENGER RIDE IN THE FRONT SEAT AND I WAS OFFERED A RENTAL THAT FORD WOULD PAY UP TO $30 A DAY FOR RENTAL CAR WHILE I WAITED FOR PARTS TO COME IN IT ALSO STATED THAT SOMEONE FROM FORD WOULD CONTACT ME WHEN PARTS WOULD BE AVAILABLE HERE IT IS THE END OF THE YEAR AND STILL NOTHING HAS BEEN DONE RIGHT NOW MY CAR SETS IDLE DUE TO A BLOWN ENGINE

Air Bags
Filed Nov 3, 2018CA

TAKATA RECALL - I HAVE BEEN WAITING SINCE JULY 2016 TO HAVE THE AIRBAG REPAIRED AND/OR REPLACED AND IT IS NOW NOVEMBER 2018! THE FORD DEALERSHIPS SAY "WE DON'T HAVE THE PARTS". I HAVE TWO TEEN AGE SONS DRIVING THIS CAR OUT OF NECESSITY TO SCHOOL AND WORK.

Air Bags
Filed Nov 2, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MARCH OF 2018. THE DEALER (HEALEY FORD, LINCOLN, 2528 NY-17M, GOSHAN, NY 10924) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIR BAG RECALL WAS NOT REPAIRED. *JB

Air Bags
Filed Nov 2, 2018142,000 milesOH

TAKATA AIRBAG RECALL, I HAD TO TAKE MY CAR IN FOR OVER A MONTH TO HAVE IT SERVICED FOR THIS RECALL. THE AIRBAG COVER IN MY CAR IS NOW LIFTED AND HAS A HUMP IN IT. I ALSO HAD TO WAIT FOR A VERY LONG TIME TO GET A SAFE VEHICLE TO DRIVE.

Air Bags
Filed Nov 2, 2018CO

TAKATA RECALL- HAVE BEEN RECEIVING NOTICES FOR OVER 3 1/2 YEARS THAT MY AIRBAGS HAVE BEEN RECALLED ON MY FORD FUSION. STILL NOTHING...CALL THE LOCAL FORD DEALERSHIP AND THEY TELL ME THEY ARE WAITING ON PARTS. GOING ON 4 YEARS...AND WAITING ON PARTS??? BS.

Air Bags
Filed Nov 1, 2018TX

AIR BAG RECALL FOR OVER 2 YEARS. AIR BAG HAS NOT BEEN FIXED AND I HAVE NOT BEEN CONTACTED ABOUT DATE OR PLACE FOR REPAIR.

Air Bags
Filed Nov 1, 2018PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DIHEL'S FORD SALES (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536. 301-895-5135) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 1, 2018ID

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER MOUNTAIN HOME AUTO RANCH (2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID 83647 (208) 580-1000) WHERE IT WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. ADDITIONALLY, THERE WERE NO LOANER VEHICLES AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE .

Air Bags
Filed Oct 31, 2018PA

TAKATA RECALL I HAVE BEEN WAITING FOR ALMOST A YEAR FOR THIS TO BE FIXED IN MY DAUGHTERS CAR. WHERE ARE THE PARTS??

Air Bags
Filed Oct 31, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE MORRIS FORD, INC DEALER ( 800-252-0104 , 872 SARATOGA RD, BALLSTON LAKE, NY 12019) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 31, 2018NC

TAKATA RECALL 2 YEARS NOW - NOTHING FROM FORD - THEY SUCK.

Air Bags
Filed Oct 30, 2018FL

THE FORD DEALERSHIP HAS BEEN SAYING THAT THEY DO NOT HAVE THE PART SINCE 2016

Engine
Filed Oct 29, 2018NY

WHILE DRIVING ON A HIGHWAY THE WRENCH LIGHT ILLUMINATED AND I EXPERIENCED AN UNEXPECTED, SUDDEN LOSS OF ENGINE POWER AND ACCELERATION. THE VEHICLE RAPIDLY DECREASED IN SPEED FROM HIGHWAY SPEEDS TO BARELY BEING ABLE TO MAINTAIN SPEEDS OF 20MPH. ENGINE POWER AND VEHICLE SPEED ARE SEVERELY AND RAPIDLY REDUCED WITHOUT WARNING WHILE FULL FUNCTION OF THE POWER STEERING, POWER BRAKING, LIGHTING, AND CLIMATE CONTROL SYSTEMS ARE NOT EFFECTED. NO SIGN OF THE ISSUE THE NEXT DAY, ONCE THE CAR IS TURNED OFF AND BACK ON. THIS SEEMS TO BE A WIDESPREAD AND DOCUMENTED PROBLEM WITH THE ELECTRONIC THROTTLE BODY INCLUDING AN INVESTIGATION AND TWO SEPARATE "CUSTOMER SATISFACTION PROGRAMS" TO REPAIR MODEL YEARS 2009-2013. APPARENTLY THE SAME THROTTLE BODY PART IS INTERCHANGEABLE FROM YEARS 206-2009 SO LIKELY IT COULD BE WIDESPREAD IN THESE MODEL YEARS. THIS IS INCREDIBLY DANGEROUS AND NEEDS TO BE A FULL RECALL.

Air Bags
Filed Oct 29, 2018100,000 milesKS

MY AIR BAG IS NOT "READING" CORRECTLY. THE AIR BAG ALARM LIGHT KICKS ON AND OFF CONTINUOUSLY. DOES NOT FEEL SAFE WITH MY PASSENGERS. MY VEHICLE IS SOUND.

Air Bags
Filed Oct 29, 2018100,000 milesAL

TAKATA RECALL

Air Bags
Filed Oct 27, 2018TN

TAKATA RECALL- I HAVE BEEN INSTRUCTED TO NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT OF MY CAR. I HAVE BEEN DENIED THE USE OF 1/4 OF MY VEHICLE. THIS RECALL BEGAN 2 YEARS AGO. NEWER CARS ARE BEING REPAIRED BUT NOT MINE. I INQUIRED ABOUT THE FREE RENTAL CAR. I WAS TOLD THEY WERE BOOKED UP FOR MONTHS. WHEN I ASKED ABOUT INSURANCE THEY INFORMED ME THEY WOULD USE MY INSURANCE. I ONLY HAVE LIABILITY. IT WILL NOT COVER A RENTAL CAR. THEY ARE OUT OF TOUCH WITH THE FACTS. THE DATE BELOW IS AN APPROXIMATE DATE OF THE ORIGINAL RECALL NOTICE.

Air Bags
Filed Oct 25, 2018NC

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWN & COUNTRY FORD (5401 EAST INDEPENDENCE BLVD, CHARLOTTE, NORTH CAROLINA, (704) 557-0596) WAS MADE AWARE OF THE RECALL IN JUNE OF 2016 AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 25, 2018NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED WINNER FORD AT 856-428-4000 (LOCATED AT 250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 24, 2018NC

"TAKATA RECALL": THIS RECALL HAS BEEN IN EFFECT FOR YEARS AND THE DEALERSHIP STILL DOES NOT HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACEMENT PART, NOR CAN THEY PROVIDE ME WITH AN ESTIMATED DATE THEY EXPECT TO RECEIVE THE PARTS AND REPAIR MY VEHICLE. THE ONLY OPTION THEY OFFERED WAS TO ADD ME TO A WAITING LIST, WHICH I'VE BEEN ON SINCE I WAS NOTIFIED OF THE RECALL YEARS AGO. IN ADDITION, THE DASHBOARD IS WARPED DUE TO HIGH HEAT AROUND THE PASSENGER SIDE AIRBAG. THRU RESEARCH, I DISCOVERED THAT THE AMMONIUM NITRATE USED IN TAKATA AIRBAGS CAN BECOME UNSTABLE OVER TIME, ESPECIALLY AFTER EXPOSURE TO TEMPERATURE FLUCTUATIONS AND PERIODS OF CONSTANT HIGH HUMIDITY. I LIVE IN NC, WHICH IS ZONE B ONE OF THE THREE PRIORITY ZONES. THE DEALER HAS OFFERED NO REMEDY AND I WAS TOLD THAT THEY NO LONGER HAVE ANY LOANER CARS AVAILABLE. THIS THE ONLY VEHICLE I HAVE FOR TRANSPORTATION SO I HAVE NO CHOICE BUT TO DRIVE IT. A REMEDY TO THIS PROBLEM SHOULD BE PROVIDED IMMEDIATELY BEFORE MORE PEOPLE DIE OR ARE SERIOUSLY INJURED.

Air Bags
Filed Oct 23, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER (PREMIER FORD, LOCATED AT 1072 E 49TH, BROOKLYN, NY 11234) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 20, 2018LA

I HAVE RECEIVED SEVERAL LETTERS FROM FORD REGARDING THE AIRBAG RECALL. WHENEVER I ASK MY DEALERSHIP ABOUT REPLACING THE AIRBAGS I AM TOLD THAT THEY ARE NOT AVAILABLE. I CALLED FORD MOTOR COMPANY AND GOT THE SAME RESPONSE. WHAT DO I DO?

Air Bags
Filed Oct 19, 2018PA

2007 FORD FUSION. CONSUMER WRITES IN REGARD TO SAFETY AIRBAG RECALL NO. 16S26/ NHTSA RECALL 16V-384. *AS THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS

Air Bags
Filed Oct 12, 2018CA

IN 2016, I RECEIVED A LETTER STATING THAT MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL AND THAT I SHOULDN'T HAVE ANYONE SIT IN MY PASSENGER SEAT. I WAS TOLD THAT I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE AND THE AIRBAG WOULD BE REPLACED FREE OF CHARGE. SINCE THAT TIME, I HAVE NEVER BEEN CONTACTED TO HAVE THE AIRBAG REPLACED. THIS YEAR, I RECEIVED A LETTER DATED JUNE 2018 BASICALLY TELLING ME THE SAME THING...THAT WHEN THE PARTS WERE AVAILABLE, THE AIRBAG WOULD BE REPLACED AND THAT SHOULD HAPPEN DURING THE SECOND OR THIRD QUARTER OF 2018. SO FAR, I STILL HAVE NOT RECEIVED ANY WORD ABOUT REPLACING THIS AIRBAG AND IT HAS NOW BEEN TWO FULL YEARS. I HAVE NOT BEEN ABLE TO TRAVEL WITH ANYONE IN THE FRONT SEAT WHICH HAS BEEN A MAJOR INCONVENIENCE FOR MY FAMILY. I HAVE CALLED FORD SEVERAL TIMES AND LEFT MESSAGES BUT NO ONE EVER CALLS ME BACK.

Air Bags
Filed Oct 11, 201882,250 milesDC

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,250. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 11, 2018230,000 milesUT

IN OCT 2018 FORD REPLACED RECALLED AIRBAGS BIT AFTER I GOT MY CAR BACK I HAVE A ERROR LIGHT ON DASH THAT GIVES A CODE B2290 WHICH IS STILL STATING THAT AIRBAGS ARE FAULTY.

Service Brakes
Filed Oct 9, 2018120,000 milesSD

DRIVING DOWN A BUMPY GRAVEL ROAD (SOME CALL IT WASHBOARD), I WENT TO APPLY THE BRAKES AND IT WAS LIKE THE BRAKES WERE NOT THERE; THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. I PUMPED THE BRAKE PEDAL AND THAT HELPED. WE DID TAKE THE CAR TO A MECHANIC, BUT BY THAT TIME, THE BRAKES HAD COME BACK. HE COULD NOT FIGURE OUT WHAT WAS WRONG. ANOTHER TIME, COMING UP TO A LIGHT WHEN IT TURNED YELLOW, I BRAKED, THE ABS KICKED IN, AND INSTANTLY MY BRAKE PEDAL WENT TO THE FLOOR AGAIN. THIS WAS ON DRY PAVEMENT. I COULD NOT STOP. I MADE A RIGHT TURN JUST AS THE LIGHT TURNED RED. THE BRAKES REMAINED "SPONGY," BUT THEY CAME BACK SHORTLY AFTER THE INCIDENT. THIS LAST EXAMPLE HAS HAPPENED AT THE SAME INTERSECTION TWICE. THE LIGHT TURNS YELLOW, I BRAKE, THE ABS KICKS IN, MY BRAKE PEDAL GOES TO THE FLOOR. THIS LAST TIME, I DROVE BACK TO THE INTERSECTION AND NOTED THAT THERE IS A DROP OR CONSIDERABLE BUMP ALONG A PAVEMENT SEAM JUST AS YOU COME UP TO THE LIGHT. ENOUGH OF A DROP THAT YOU CAN FEEL IT IN YOUR CAR AS YOU DRIVE OVER IT. BOTH OF THESE TIMES AT THE STOP LIGHT I WAS UNABLE TO STOP BEFORE THE INTERSECTION. I HAD TO PROCEED THROUGH MAKING A RIGHT HAND TURN ON A RED LIGHT. I WAS NOT OVER-DRIVING OR SPEEDING, I WAS UNABLE TO STOP BECAUSE THE BRAKE PEDAL HAD GONE SOFT. THIS LAST TIME I TOOK THE CAR TO THE FORD DEALERSHIP IN TOWN AND THEY VERIFIED THAT THE HCU TESTED BAD AND NEEDED TO BE REPLACED.

Air Bags
Filed Oct 5, 2018GA

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN NHTSA CAMPAIGN RECALL REGARDING THE AIR BAGS; HOWEVER, THE PART WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT VIN IS INVALID UPDATED 11/29/18*JB

Service Brakes
Filed Oct 5, 201869,000 milesNJ

THE ABS BRAKING SYSTEM ON THE CAR IS DEFECTIVE AND ESSENTIALLY HAS MADE THE CAR UNUSABLE. THE ABS MODULE IS APPARENTLY NO LONGER SOLD AND ONLY AVAILABLE FROM A SALVAGE YARD. I HAVE BROUGHT THIS VEHICLE TO THE FORD DEALERSHIP FOR REPAIR AND EVEN WITH TWO SEPARATE ABS MODULES REPLACED THE BRAKES STILL DO NOT WORK PROPERLY. THEY HAVE NO PROPER REPAIR AVAILABLE.

Air Bags
Filed Oct 4, 2018GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED COVINGTON FORD AT 770-786-3432 (LOCATED AT 9101 MARTIN LUTHER KING JR AVE, COVINGTON, GA 30014) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE DEALER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 3, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER (TOWNE FORD, 3535 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127, (716) 662-6500) WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE PART. A LOANER VEHICLE WAS OFFERED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 2, 2018NC

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROSSROADS FORD LINCOLN OF SOUTHERN PINES AT (910) 692-8765 (LOCATED AT 1590 US-1, SOUTHERN PINES, NC 28387) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 2, 2018AL

INSIDE DOOR HANDLES ARE MADE OF PLASTIC. AND THEREFORE THEY BREAK. I HAVE HAD THREE REPLACED AT 250.00 PER REPLACEMENT. WHEN A CAR COST 30,000 DOLLARS, AND IT IS MADE OF PLASTIC ON THE PARTS THAT ARE USED MOST OFTEN, AND A PAINT THAT IS PEALING. THE CLEAR COAT IS FLAKING OFF AND MAKE A CARE LOOK UNKEPT. NOT SURE I WILL EVER BUY ANOTHER FORD PRODUCT. MY HUSBAND HAS A 150 TRUCK 2008 AND I TIT IS HOLDING UP FINE.

Air Bags
Filed Oct 1, 2018PA

RECEIVED A RECALL NOTICE ON THIS OVER A YEAR AGO AND STILL NO PARTS

Air Bags
Filed Oct 1, 2018OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JB

Air Bags
Filed Sep 28, 2018NJ

2007 FORD FUSION. CONSUMER WRITES IN REGARDS TO FORD MOTOR'S AIRBAG RECALL. * AS THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME COMPLETING THE RECALL REPAIR. *JS

Air Bags
Filed Sep 28, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CROWN FORD INC, 420 MERRICK RD, LYNBROOK, NY 11563, (516)-599-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service BrakesCrash
Filed Sep 26, 2018130,000 milesOH

I WAS DRIVING MY CAR IN THE CITY AND CAME TO A CURVED LANE. I STEPPED ON THE BRAKES TO SLOW DOWN SO THAT I COULD MAKE A SLIGHT TURN BUT DON'T REMEMBER THE CAR SLOWING DOWN. I THEN TRIED TO STIR THE WHEEL SO THAT I WOULD NOT CRASH. AT THIS POINT, I MIGHT HAVE OVER CORRECTED THE STIRRING WHEEL LEADING THE CAR TO SLID AS THE ROAD WAS WET. I ENDED UP HITTING A POLE.

Air Bags
Filed Sep 23, 2018CA

I HAVE BEEN CALLING THE SURROUNDING DEALERSHIPS TO HELP MY GET MY CAR IN FOR THE RECALL FOR OVER A YEAR AND A HALF AND NOW THAT I HAVE TO PAY FOR MY RENEWAL FEES WITH THE DMV, I HAVE TO GET THE CAR SMOGGED AND IT WILL NOT PASS DUE TO THE AIRBAG INDICATOR LIGHT NOT TURNING OFF. I WAS TOLD THAT THE PART IS NOT IN YET AND YET HERE WE ARE LATE SEPTEMBER 2018.

Air Bags
Filed Sep 23, 2018TX

TAKATA RECALL PASSENGER AIRBAG LIGHT IS ON AND I HAVE BEEN TOLD IT IS PART OF RECALL BUT PARTS NOT AVAILABLE.

Air Bags
Filed Sep 21, 2018GA

WAS INFORMED A YEAR AGO THAT THE AIRBAG ON THE PASSENGER NEEDED REPLACING AND WENT TI THE FORD MOTOR CO. ON ATLANTA HWY. IN ATHENS GA. AND WAS TOLD OF HOW LONG IT WOULD BE TO GET IT REPLACED BECAUSE OF MANAFACTURING. WHEN TRAVELING WE DON'T SIT IN THE PASSENGER SIDE. TO THIS DATE NO CONTACT HAS BEEN MADE; OVER A YEAR. NO INFORMATION WAS GIVEN OR COLLECTED FROM ME TO TAKE CARE OF THIS ISSUE. I WANT THIS PROBLEM FIXED. THIS CAR WAS BOUGHT NEW (CASH PAID). THANK YOU IN ADVANCE.

Air Bags
Filed Sep 19, 2018NY

2007 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. CONSUMER STATES THAT REPAIR HAS NOT BEEN MADE DUE TO PARTS BEING UNAVAILABLE *LD *JS

Service BrakesCrash1 injured
Filed Sep 17, 2018160,000 milesPA

WHEN ATTEMPTING TO STOP MY 2007 FORD FUSION THE BRAKES WOULD LOSE FUNCTIONALITY IN VARYING DEGREES. SOMETIMES THE PEDAL WOULD GET SOFT BUT I WOULD BE ABLE TO STOP THE CAR BY PRESSING HARDER AND OTHER-TIMES THE BRAKES WOULD FAIL TO WORK ALL TOGETHER. WHEN THE BRAKES WOULD FAIL THEY WOULD REGAIN FUNCTIONALLY AFTER ABOUT 5-10 MINUTES. WHEN I INSPECTED THE BRAKE SYSTEM THERE WAS NO EVIDENCE OF LEAKING BRAKE FLUID OR BREAK/ROTOR WEAR. WHEN I TOOK THE CAR TO THE SHOP THE MECHANIC ASSURED ME THERE WAS NOTHING WRONG WITH MY ABS BRAKING SYSTEM. THE FAULTY BRAKES IN MY FORD FUSION EVENTUALLY FAILED COMPLETELY WHILE DRIVING AT 65 MPH ON HIGHWAY I-195 WHEN TRAFFIC CAME TO AN ABRUPT STOP. I SUFFERED A LIFE CHANGING CONCUSSION IN THE RESULTING ACCIDENT AS WELL AS LOSING MY CAR AND JOB. I BELIEVE THE PROBLEM IS A FAULTY MASTER CYLINDER AS NO BRAKE FLUID IS LOST FROM THE SYSTEM. PLEASE ADDRESS THIS ISSUE THERE ARE STILL 2007 FORD FUSIONS ON THE ROAD TODAY THAT WILL EVENTUALLY CAUSE MORE SERIOUS ACCIDENTS.

Air Bags
Filed Sep 14, 2018NY

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION FROM THE NEW YORK MVA/DMV REGARDING NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BROWN'S FORD OF AMSTERDAM INC AT (877) 801-2978 (LOCATED AT 4419 NY-30, AMSTERDAM, NY 12010) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIR BAG STILL IS NOT REPLACED. UPDATED 12/18/18*JB

Service Brakes
Filed Sep 11, 2018118,300 milesMA

ANY TIME THE ABS SYSTEM ENGAGES, BREAK PRESSURE IS LOST FOR EXTENDED PERIODS OF TIME, RESULTING IN LONGER STOPPING DISTANCES. USUALLY THE ONLY WAY TO GET BREAK PRESSURE BACK IS TO TURN THE CAR OFF, LET IT SIT, AND PUMP THE BREAKS HARD SEVERAL TIMES BEFORE PRESSURE IS REGAINED, SOMETIMES NOT FOR SEVERAL DAYS. I HAVE NOT YET BEEN IN AN ACCIDENT DUE TO THIS BUT FEEL IT IS ONLY A MATTER OF TIME. IT FIRST OCCURRED LAST YEAR AROUND THIS TIME WHEN MY CAR WAS AROUND 116000 MILES. IT HAS OCCURRED 2 MORE TIMES SINCE THEN INCLUDING TODAY. THE MASTER CYLINDER WAS REPLACED IN AUGUST 2018 WITH NO CHANGE IN THE PROBLEM. AFTER EXTENSIVE RESEARCH AND RULING OUT OTHER POSSIBILITIES, I BELIEVE THE PROBLEM IS DUE TO THE ABS CONTROL MODULE. I KNOW THERE IS RESEARCH INTO THIS ALREADY, SO I AM ADDING MY CAR TO THE LIST OF AFFECTED VEHICLES TO ENSURE SOMETHING IS DONE ABOUT THIS PROBLEM.

Air Bags
Filed Sep 10, 2018NY

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626, (585) 352-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 7, 2018MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (BLAISE ALEXANDER FORD, INC., 2265 OLD TURNPIKE RD, LEWISBURG, PA 17837, (570) 524-7267) AND TWO ADDITIONAL UNKNOWN DEALERS WERE CONTACTED AND UNABLE TO PROVIDE A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED TWO CASE NUMBERS. THE MANUFACTURER ALSO CONFIRMED PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 7, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEALEY FORD LINCOLN (2528 NY-17M, GOSHEN, NY 10924, (877) 706-3640) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

Air Bags
Filed Sep 6, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMMER AVE, NORCO, CA 92860) WHERE THEY STATED THAT THEY REPLACED THE AIR BAGS. WHILE THE CONTACT WAS LEAVING THE DEALER, THE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE STILL HAD AN OPEN UNKNOWN RECALL REGARDING THE PASSENGER FRONTAL AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Sep 2, 2018180,000 milesNJ

BRAKE PEDAL GOES TO THE FLOOR, AND IS UNDRIVABLE DUE TO SAFETY ISSUES. THIS PROBLEM HAS BEEN GOING ON FOR MONTHS WITH THIS VEHICLE, WE HAVE SPENT SEVERAL THOUSAND DOLLARS, NUMEROUS PARTS FOR THE ABS BRAKES AND OIL LEAKS CONTINUALLY COMING FROM THE MASTER CYLINDER. PROBLEM NEVER FIXED, SEVERAL MECHANICS COULD NOT FIGURE OUT AFTER REPLACING EVERYTHING WITH THE BRAKE LINE AND STILL BRAKE GOES TO THE FLOOR. BRAKES BLED NUMEROUS TIMES AND NOTHING IS DIFFERENT, REPLACED SEVERAL PARTS AND NO IMPROVEMENT (HCU, BRAKE BOOSTER, MASTER CYLINDER, BOTH REAR BRAKE CALIPERS). PROBLEMS STILL PERSIST. VERY UPSET, THIS CAR IS MAKING US BROKE AND STILL NO RECALL!!?? SAME PROBLEM EVERY DAY WITH THE CAR, UNABLE TO SAFELY DRIVE IT, FOR SEVERAL MONTHS NOW, NOT JUST A SPECIFIC DATE, BUT MONTHS-LONG PROBLEMS WITH THIS CAR, WE HAVE A CHILD WITH AUTISM WHO NEEDS TO GET TO APPOINTMENTS AND UNABLE TO DRIVE HIM IN THIS UNSAFE CAR. ALSO AIRBAG IS A SAFETY HAZARD, WAS OFFICIALLY RECALLED, BUT NO FIX PROVIDED ITS BEEN OVER 2 YEARS SINCE WE WERE NOTIFIED. THESE ARE SERIOUS SAFETY RISKS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Fusion → · Every Fusion year → · How the figures are calculated →