Page 6 of 30 · complaints 251–300 of 1,459

2005 Ford Freestyle complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Fuel System, Gasoline
Filed Sep 28, 2013107,000 milesNH

VEHICLE WOULD SURGE AND LOOSE POWER AT ALL SPEEDS. AT TIMES WHEN PRESSING THE ACCELERATOR THE CAR WOULD NOT RESPOND, THEN ALL OF THE SUDDEN WOULD SURGE, THEN WOULD LOSE POWER. TOOK IT TO THE DEALER RECENTLY AS THEY TOLD ME THAT THERE WAS A RECALL. DEALER CLEANED THE THROTTLE BODY ONLY. NOW IT'S WORSE. I WAS DRIVING BACK FROM THE DEALER AND THE CAR LOST POWER, WRENCH LIGHT ON, AND LEFT ME IN THE MIDDLE LANE OF THE HIGHWAY. SHUT THE CAR OFF AND ON AGAIN AND CONTINUE BUT WITH MINIMAL POWER. TOOK IT TO A MECHANIC WHO TOLD ME THAT THE THROTTLE BODY IS GETTING STUCK. I SEE THIS IS HAPPENED TO A LOT OF FREESTYLE OWNER, ESPECIALLY FROM 2005-2007. CAR IS DANGEROUS TO DRIVE AS IT'S UNPREDICTABLE WHEN SURGES WILL HAPPEN. *TR

Vehicle Speed Control
Filed Sep 17, 2013101,000 milesIN

HAPPENS BOTH WHEN TAKING OFF AND GOING OVER 40MPH VEH MAKES THUMPING SOUND FROM REAR END AND HESITATES UNTIL THUMPING GOES AWAY THEN ABLE TO ACCELERATE WITHOUT PROBLEM. *TR

Power Train
Filed Sep 15, 2013166,000 milesVT

TRANSMISSION DIED OUT IN TRAFFIC ON INTERSTATE 89. LOST POWER AND WENT INTO A LOW GEAR. *TR

Vehicle Speed Control
Filed Sep 12, 2013115,000 milesCA

WHILE DRIVING ON THE FREEWAY THE WRENCH LIGHT, AND CHECK ENGINE LIGHT CAME ON. THE CAR LOST SIGNIFICANT POWER, ALMOST RESULTING IN ACCIDENT WOULD ONLY ALLOW ME TO DRIVE 40MPH, PULLED OVER AROUND 11 TIMES AND RESTARTED THE CAR. I WAS AN HOUR AWAY FROM HOME. I HAD THE THROTTLE BODY CLEANED A FEW MONTHS AGO AT THE FORD DEALERSHIP, THEY ASSURED ME THAT THIS WOULD FIX THE PREVIOUS PROBLEM BECAUSE THE CAR WAS LUNGING FORWARD (WHICH I HAVE ALREADY MADE A FORMAL COMPLAINT). HOWEVER THEY ALSO STATED THAT IT REALLY SHOULD BE REPLACED BUT THEY WERE ONLY INSTRUCTED TO CLEAN IT AND EVENTUALLY IT WOULD GET CLOGGED AGAIN. WHEN I SPOKE TO THEM TODAY THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO FIX AT MY OWN EXPENSE. I COULD UNDERSTAND IF IT WAS NORMAL WEAR AND TEAR ON THE VEHICLE. HOWEVER THIS IS A MAJOR SAFETY ISSUE. SOMEONE IS GOING TO END UP HURT BY THIS. I AM A FAMILY OF SIX AND I AM REALLY SCARED FOR MY FAMILIES SAFETY WHILE IN THIS VEHICLE. FIRST THE LUNGING BACKWARD AND FORWARD.... NOW THE CAR LOOSING SIGNIFICANT POWER WHILE DRIVING ON THE FREEWAY... SERIOUSLY THIS IS NOT APPROPRIATE... PLEASE HAVE FORD LOOK FURTHER INTO THIS OR EVENTUALLY THEY WILL BE SUED BY SOMEONE. AS I WAS PULLED OVER ON THE SIDE OF THE ROAD. ANOTHER GENTLEMAN STOPPED AND TOLD ME THAT HE AS WELL OWNS A FREESTYLE AND HE IS HAVING SAME ISSUES AND CURRENTLY IS IN THE PROCESS OF A LAWSUIT WITH FORD. TOO MANY SAFETY COMPLAINTS ON THE VEHICLE/TRANSMISSION FOR FORD NOT TO RECALL. !!!!!!!!! *TR

Vehicle Speed Control
Filed Sep 11, 2013172,000 milesMI

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED AFTER STARTING THE VEHICLE SHE SHIFTED IT IN REVERSE GEAR BUT THE VEHICLE ACCELERATED FORWARD. AFTER A CONSIDERABLE AMOUNT OF TIME THE VEHICLE BEGAN TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 172,000. UPDATED 11/13/13*LJ THROTTLE BODY WAS CLEANED AND REPROGRAMMED. UPDATED 11/18/13

Vehicle Speed Control
Filed Sep 9, 201343,000 milesCO

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS BEING DEPRESSED, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TR

Power Train
Filed Sep 5, 2013NC

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE CAME TO A COMPLETE HALT WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 150,000.

Power Train
Filed Sep 5, 2013117,000 milesNC

TL* THE CONTACT OWNS A 2005 FORD FREE STYLE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH. TRANSMISSION WARNING LIGHT ILLUMINATED AND THE TRANSMISSION FAILED TO OPERATE. SHE PULLED OFF TO THE SIDE OF THE ROAD AND STARTED THE VEHICLE BACK UP. SHE WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Power Train
Filed Sep 5, 201388,000 milesCA

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Sep 5, 2013101,000 milesFL

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND MADE A STRANGE NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Power Train
Filed Sep 4, 2013125,000 milesMD

WHILE DRIVING THE CAR THE CHECK TRANSMISSION LIGHT CAME ON AND THE CAR STARTED DRIVING ROUGH AND WASN'T SHIFTING PROPERLY. DROVE CAR BACK HOME. BARELY MADE IT HOME DUE TRANSMISSION PROBLEM. HAD CAR TOWED TO SHOP AND WAS TOLD THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED AT ACCOST OF $7426. CAR IS ONLY WORTH $4500. NO WAY AM I SPENDING OVER $7000 TO FIX THIS. I CAN BUY A WHOLE USED FREESTYLE FOR THE SAME PRICE. WITH ALL THE COMPLAINTS AND FAILURES OF THIS TRANSMISSION FORD NEEDS TO REPLACE THESE FREE OF CHARGE. *JB

Vehicle Speed Control
Filed Aug 30, 201396,000 milesTX

I WAS SITTING IN A DRIVE THRU WHEN THE ENGINE SUDDENLY REVVED UP AND THE CAR LURCHED FORWARD. THE GAS PEDAL WAS NOT BEING PRESSED AT THE TIME, ONLY THE BRAKE. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL AND THE CAR STOPPED. THE ENGINE CONTINUED TO REV AND THEN IT SHUT OFF. WHEN THE CAR WAS RESTARTED, THE CHECK ENGINE LIGHT WAS ON. THE ERROR CODE WAS P061B.

Vehicle Speed Control
Filed Aug 27, 2013198,000 milesMI

2005 FREESTYLE SAT PARKED AT IDLE (IN PARKING LOT) FOR APPROXIMATELY 7 MINUTES. BRAKE PEDAL WAS THEN PRESSED AND GEAR SHIFT PUT INTO "DRIVE". VEHICLE RPM'S IMMEDIATELY WENT UP OUT OF CONTROL WITHOUT FOOT ON ACCELERATOR. VEHICLE QUICKLY LURCHED FORWARD ABOUT 10 FEET BEFORE BRAKE PEDAL WAS DEPRESSED FAR ENOUGH TO CEASE THE MOVEMENT. SPEED ESTIMATED AT 8MPH. RPM'S CONTINUED TO INCREASE AND VEHICLE LURCHED AGAIN AND TRAVELED ABOUT A FOOT BEFORE BRAKE PEDAL WAS FURTHER DEPRESSED ENOUGH TO CEASE MOVEMENT. FOR ABOUT ONE-HALF SECOND AFTER BRAKE PEDAL WAS DEPRESSED, RPMS STAYED HIGH AND THEN VEHICLE SHOOK VIOLENTLY AND STALLED. DASH READOUT SAID, "ENGINE FAILSAFE MODE". FORTUNATELY, NO PERSONS WERE IN FRONT OF VEHICLE DURING INCIDENT. ONE HOUR LATER, SAME DAY, VEHICLE WOULD NOT PROPERLY ACCELERATE DURING PASSING ATTEMPT. UNKNOWN IF THIS ISSUE WAS RELATED. THE NEXT MORNING, VEHICLE WOULD NOT START AND HASN'T STARTED SINCE. VEHICLE CURRENTLY IN AUTO REPAIR SHOP (WE'VE BEEN AFRAID TO DRIVE VEHICLE AND WILL NOT DRIVE IT UNTIL SITUATION IS RECTIFIED). *TR

Power Train
Filed Aug 26, 201360,000 milesTX

I PURCHASED MY FORD FREESTYLE IN JUNE 2011 AND SHORTLY AFTER MY CAR BEGAN LUNGING FORWARD WHEN THE AIR CONDITIONER WAS ON. MY CAR BEGAN DOING IT IN FORWARD AND REVERSE GEAR. I HAVE TAKEN MY CAR TO THE DEALER TWICE BEFORE. THEY REPLACED THE AIR COMPRESSOR, CLEANED THE THROTTLE BODY, AND RESET THE COMPUTER. THIS WILL TREAT THE PROBLEM FOR AWHILE BUT IT WILL ALWAYS COME BACK. LAST WEEK I NEARLY HIT A PEDESTRIAN IN A CROSS WALK WHEN MY CAR DECIDED TO LUNGE FORWARD AT A RED LIGHT WITH MY FOOT ON THE BRAKE. MY WIFE HAS NEARLY HIT CARS IN DRIVE THROUGH LINES. AGAIN I PUT MY CAR IN THE SHOP AND THEY ARE DOING THE SAME WORK AS BEFORE. I HAVE BEEN PUSHED INTO INTERSECTIONS AND NEARLY T-BONED. I HAVE ALMOST HIT CARS WHEN TRYING TO BACK UP. THIS CAR IS NOT SAFE BECAUSE EVEN WITH MY FOOT ON THE BRAKE THE CAR CAN MOVE 5-8 FEET. WHEN THE CAR LUNGES FORWARD OR BACKWARD IT WILL MOST OF THE TIME RUMBLE THEN DIE, WHICH IS DANGEROUS WHEN I AM SENT INTO AN INTERSECTION WITH CARS COMING AT ME. SOMETIMES I AM ABLE TO DEPRESS THE GAS PEDAL ALL THE WAY, DRIVING AT 4000 RPMS AND SLOWLY MOVE OUT OF THE WAY. I WORRY ABOUT MY FAMILY OF SIX SAFETY AS WELL AS ANY INNOCENT THAT MAY GET HURT BECAUSE OF FORDS INCAPABILITY TO FIX THE PROBLEM THEY HAVE CREATED. *TR

Power Train
Filed Aug 22, 2013163,000 milesAZ

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, ALL OF WHICH CONFIRMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 163,000.

Power Train
Filed Aug 16, 2013137,000 milesAZ

I WAS BACKING UP OUT OF PARKING SPOT, THE CAR LUNGED BACKWARDS. PUT THE CAR IN DRIVE IT LUNGED FORWARD, IDLED AND THE ENGINE FAIL SAFE LIGHT CAME ON, SHOWING WRENCH AS WELL. THE CAR STALLED OUT. LUCKILY I WAS ABLE TO COAST INTO PARKING LOT. I HAD TO LET THE CAR SIT BEFORE BEING ABLE TO START IT UP AGAIN. THE CAR HAS LUNGED FORWARD ON MULTIPLE OCCASIONS WHEN AT A SLOW MPH OR PULLING INTO PARKING SPACES. I'M AFRAID TO DRIVE THE CAR IN CASE THIS HAPPENS AGAIN WITH MY DAUGHTER IN THE CAR. I CONTINUE TO READ THE SAME COMPLAINTS ON THIS VEHICLE SO HARD TO BELIEVE FORD HASN'T DONE MORE FOR THE SAFETY OF THEIR CUSTOMERS. *TR

EngineCrash
Filed Aug 13, 2013117,000 milesNY

MY FREESTYLE SURGES AND LUNGES FORWARD AND BACKWARDS. I HIT A CAR WHILE TRYING TO BACK UP AND PARK BECAUSE THE CAR SURGED AND ACCELERATED INTO REVERSE. THIS IS THE SECOND TIME THAT I HAVE HAD THIS PROBLEM IN 2 YEARS AND NEEDED TO REPLACE THE THROTTLE BODY. I ALMOST HIT PEOPLE IN A PARKING LOT BECAUSE OF THE SUDDEN SURGE AND ACCELERATION. THIS IS EXTREMELY UNSAFE AND UNPREDICTABLE. NEEDS TO BE RECALLED! ENGINE MOUNT WAS ALSO CRACKED AND NEEDED TO BE REPAIRED AS IN MANY OF THE OTHER CASES IN THE CLASS ACTION LAWSUIT. *TR

Power Train
Filed Aug 7, 201375,000 milesSC

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE REPAIR WARNING LAMP ILLUMINATED AND FAILED TO MAINTAIN OR INCREASE SPEED. THE VEHICLE WAS NOT REPAIRED BUT WAS DIAGNOSED AS A PROBLEM WITH THE CONVERTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Electrical System
Filed Aug 5, 2013120,000 milesSC

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE GAUGES FAILED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

Electronic Stability Control (esc)
Filed Aug 3, 201386,780 milesMO

WE WERE DRIVING ON THE FREEWAY (HWY 350) AND THE CAR JUST STALLED OUT, AGAIN IN TRAFFIC ON TAKE OFF THE CAR STALLED IN THE MIDDLE OF TRAFFIC, ONCE GETTING ON I-70 IT JUST STALLED,. WE TOOK IT TO DICK SMITH FORD HERE IN RAYTOWN, MISSOURI , [XXX] THE SERVICE PERSON SAID IT WAS COVERED UNDER EXTENDED WARRANTY. SO I LEFT THE CAR WITH THEM , AND ABOUT 3:00 PM I GOT A CALL, [XXX] SAID THE CAR WAS READY, HE SAID THEY FIXED THE PROBLEM, BUT IT IS DOING THE SAME THING. THIS TIME IT STOPPED WITH MY WIFE IN THE HEAT OF TRAFFIC, WELL I CALLED [XXX] AT THE DEALERSHIP AGAIN AND HE SAID IT MUST BE SOMETHING ELSE, WELL I HAD A TEST DONE, THE TEST INDICATED IT IS THE SAME PROBLEM THE THROTTLE BODY. I KNOW THE PROBLEM COULD NOT BE A TUNE-UP BECAUSE I JUST SPENT $ 900.00 FOR THAT AT THE SAME FORD PLACE, YES OVER NINE HUNDRED DOLLARS. PLEASE ADVISE WHAT TO DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Aug 1, 2013123,187 milesAZ

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LUNGE FORWARD AND THE TRANSMISSION WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD FAIL TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE THROTTLE BODY WAS MALFUNCTIONING. THE TECHNICIAN CLEANED THE THROTTLE BODY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,187 AND THE CURRENT MILEAGE WAS 130,500.

Power Train
Filed Jul 29, 2013117,000 milesCT

BOUGHT IT 7/23/2013, DAY ONE FINE. DAY 2, SPOUSE IN CAR, WITH 3 CHILDREN, CHECK TRANSMISSION LIGHT, TRACK CONTROL LIGHT, CHECK ENGINE LIGHT, WRENCH LIGHT ALL CAME ON. .ON THE HIGHWAY. CAR LOST SIGNIFICANT POWER, ALMOST RESULTING IN ACCIDENT, CAR BUCKING AND USING SIGNIFICANT RPMS TO ACCELERATE . RESTARTED THE CAR AFTER 3-4 TIMES, LIGHTS GONE CAR RUNNING SMOOTHLY. DAY 3, SAME THING. I'VE OWNED IT FOR 6 DAYS! TERRIFIED FOR MY FAMILY AND OTHER DRIVERS WITH THIS VEHICLE. TOO MANY SAFETY COMPLAINTS ON THE VEHICLE/TRANSMISSION FOR FORD NOT TO RECALL. AN AMERICAN COMPANY PUTTING AMERICANS AT RISK FOR HARM. *TR

Fuel System, Gasoline
Filed Jul 26, 201362,125 milesMI

CAR SUDDENLY SLOWED TO APPROXIMATELY 5 MPH AND THEN STOPPED. ACCELERATOR STOPPED FUNCTIONING. I WAITED FOR TEN MINUTES, TURNED THE ENGINE ON AND LIMPED HOME AT 5 MPH. THIS BREAKDOWN OCCURRED AFTER WORKED WAS PERFORMED AT VARSITY FORD IN ANN ARBOR, MICHIGAN FOR THIS SAME PROBLEM. DEALER ADVISED THAT THE WORKED PERFORMED (CLEANING THE THROTTLE BODY AND REPROGRAMMING THE POWERTRAIN TRAIN MODULE) DID NOT WORK. AFTER DETAILED DISCUSSIONS WITH THE DEALERSHIP, I WAS ADVISED THAT I NEEDED A COMPLETE REPLACEMENT OF THE THROTTLE BODY MODULE AT MY EXPENSE. WHY SHOULD I BE HELD LIABLE FOR THE REPAIR WHEN FORD HAD ALREADY ADMITTED THAT THIS WAS A KNOWN PROBLEM BY CALLING IT IN FOR CLEANING. THIS IS CERTAINLY AN ISSUE FOR THE NHTSA TO ACT ON. I THINK THAT THE $882.73 REPAIR BILL SHOULD BE FORD'S BURDEN, NOT MINE. *TR

Fuel System, Gasoline
Filed Jul 24, 2013125,000 milesNC

HAD RECALL 12N03 PERFORMED DUE TO SURGING, AFTER REPAIR CAR CONTINUED TO SURGE WHEN COLD. WHEN APPROACHING STOP CAR WOULD NOT WANT TO SLOW DOWN, WOULD PUT GEAR IN NEUTRAL AND TACH WOULD SURGE OVER 2000 RPM'S, DOES THIS ON A CONSISTENT BASIS. CONTINUED TO DRIVE UNTIL CAR DIED WHILE DRIVING, GOT MESSAGE FOR THROTTLE BODY ERROR, TOOK TO DEALERSHIP AND WAS INFORMED THAT THROTTLE BODY NEEDS TO BE REPLACED AT OVER $600. RECALL REPAIR DONE IN APRIL AND CAR FAILED IN JULY. *TR

Engine
Filed Jul 24, 2013132,000 milesGA

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 132,000.

Vehicle Speed Control
Filed Jul 24, 2013120,000 milesNE

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH,THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Vehicle Speed Control
Filed Jul 19, 201360,000 milesOH

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Power Train
Filed Jul 19, 2013136,900 milesWA

I HAVE A 2005 FORD FREESTYLE AND I HAVE 137,053 MILES ON THIS CAR HAD THIS CAR GOING ON 2 YEARS..I BOUGHT THIS CAR USED AND STILL MAKING PAYMENTS ON THIS CAR FOR ANOTHER YEAR...I HAVE PROBLEMS WITH A LOUD HUMMING NOISE COMING FROM THE CVT TRANNY AND MY AWD MALFUNCTION LIGHT STAYS ON ALL THE TIME NOW...AND MY CAR SURGES WHEN GOING DOWN HILLS...I AM ON PERMANENT DISABILITY AND I DON'T HAVE THE MONEY TO PUT INTO THIS PROBLEM THAT IS FORDS FAULT..I DID TAKE THE CAR TO A TRANNY SHOP AND THEY SAID THAT THEY CANNOT FIX THE PROBLEM CAUSE THEY DON'T HAVE THE TOOLS TO FIX IT...I CONTACTED FORD AND THEY SAID IT WAS THE SENSOR ON THE TRANNY THAT IS GOING BAD AND FOR THE REST IT WOULD COST MORE MONEY TO CHECK EVERYTHING OUT..I DON'T GET THIS CAUSE FORD KNOWS WHAT'S WRONG BUT NOT FIXING THE PROBLEM...BUT ALL I KNOW IS THERE IS 100'S TO 1000'S OF PEOPLE THAT THEY SAID THE SAME THING TO..I WAS QUOTED CLOSE TO $400 TO DO THIS...AND UP TO $6000 FOR A NEW TRANNY..NOW THE HUMMING NOISE IS GETTING LOUDER AND ALL COMING FROM THE TRANNY...AWD MALFUNCTION LIGHT STAYS ON AND CAR SURGES DOWN HILLS...SOUNDS AND PROBLEMS LIKE THAT ARE NEVER GOOD..IM SURE THE TRANNY IS GONNA FAIL SOON...IM NOT SURE WHAT I WILL DO SINCE I CANNOT AFFORD THIS FIX AND A CAR PAYMENT ON A BROKEN CAR..FORD NEEDS TO FIX THIS THEY PUT OUT A FAULTY TRANNY ITS NOT FAIR THAT ALL OF US HAVE TO SUFFER.. *TR

Vehicle Speed Control
Filed Jul 18, 2013120,000 milesCA

WHEN I WAS REVERSING OUT OF A PARKING SPACE MY CAR LUNGED BACKWARDS AND THEN A FEW WEEKS LATER THE SAME THING HAPPENED TO ME WHEN I PULLED OUT ONTO A STREET AND WENT INTO SAFE MODE. AND WOULD ONLY GO 40MPH. IT SEEMS TO BE HAPPENING MORE FREQUENTLY WHEN I GO INTO DRIVE OR REVERSE MY CAR WILL LUNGEBACKWARDS. THIS VEHICLE IS BECOMING MORE AND MORE UNSAFE TO DRIVE. THE COST OF A NEW CVT TRANSMISSION WILL RUN ME ALOT OF $$$$$. I AM AWARE THERE IS CURRENTLY A CLASS ACTION LAWSUIT PENDING AGAINST FORD FOR THIS MATTER. I JUST PURCHASED THIS VEHICLE THIS YEAR IF I WOULD HAVE KNOWN I WOULD NOT HAVE BOUGHT THIS CAR. WITH FOUR CHILDREN IN THE CAR I AM VERY SCARED TO DRIVE THE CAR . *TR

Power Train
Filed Jul 18, 2013110,000 milesMI

THE CAR HAD A CTV TRANSMISSION , ON THIS DAY AFTER PROPER MAINTENANCE THE TRANSMISSION JUST BROKE, IT, I BELIEVE, WAS BAD DESIGN FOR A TRANS AS WITNESS OF FORD DROPPING THIS TRANS AFTER 2 YEARS. I HAD IT TOWED TO A TRANSMISSION SHOP IN BRIGHTON MI, WHERE I WAS TOLD THE CVT WAS IMPOSSIBLE TO REBUILD AND WOULD COST $6600 FOR A NEW ONE, THE VALUE OF THE CAR IN GOOD CONDITION IS ONLY $4800, SO EVEN THOUGH THE BODY WAS IN GREAT SHAPE, THE ENGINE WAS IN GREAT SHAPE, FAIRLY NEW TIRES AND GREAT WHEELS, I HAD TO SEND IT OFF TO AN AUTO SALVAGE COMPANY. THEY GAVE ME $350 FOR A CAR THAT SHOULD HAVE BEEN WORTH $5000. THE TRANS SHOP KNEW ABOUT THE PROBLEM WITH CVT TRANSMISSIONS, AS DID THE SALVAGE YARD, I CHECKED ONLINE AND THERE IS A LONG LINE OF COMPLAINTS ABOUT THIS TRANS. I BELIEVE THERE IS ALREADY A LAWSUIT AGAINST FORD FOR THIS PROBLEM, AND I AM DISAPPOINTED THAT FORD HAS NOT ACKNOWLEDGED THE PROBLEM. I FEEL I WOULD HAVE PAID $1500 TO HAVE A TRANS FIXED ON THIS CAR, EVEN THOUGH IT SHOULD HAVE LASTED LONGER, SO I BELIEVE I AM OUT ABOUT $3000. *TR

Power Train
Filed Jul 18, 201370,000 milesAZ

I BOUGHT MY 2005 FORD FREESTYLE BRAND NEW AND MY CVT TRANSMISSION WENT OUT WHEN MY CAR HAD ONLY ABOUT 70,000 MILES ON IT AND I ALSO HAD MY THROTTLE BODY REPLACED AS WELL. I WAS DRIVING ON THE FREE WAY WHEN WITHOUT ANY WARNING MY CAR JUST DIED OUT CAUSING ME TO PANIC AND ALMOST GETTING INTO A CAR ACCIDENT. LUCKILY THAT DIDN'T HAPPEN. I BROUGHT IT TO THE DEALERSHIP 3 TIMES AND THEY COULDN'T FIND THE PROBLEM CAUSING ME TO NOT FEEL VERY SECURE ABOUT THE CAR I BOUGHT. FINALLY THEY FOUND THE PROBLEM AND FIXED IT BY PUTTING ON A NEW THROTTLE BODY AND A NEW TRANSMISSION. NOW MY CAR HAS 130,000 MILES AND IT IS STARTING TO SURGE AND MAKE A HELICOPTER TYPE NOISE, AND I TOOK IT TO A MECHANIC AND HE SAYS ITS MY THROTTLE BODY AND MY TRANSMISSION AGAIN. THE SHOP WANTS TO CHARGE ME SIX THOUSAND DOLLARS TO FIX WHICH I CANT AFFORD AND I AM GONNA HAVE TO TRY TO TRADE IT IN BUT DEALERSHIPS DON'T WANT TO GIVE ME ANYTHING FOR IT BECAUSE OF ITS BAD HISTORY OF SUCH A PRICEY REPAIR. THANKS *TR

Power Train
Filed Jul 16, 201365,200 milesPA

WHEN I WAS REVERSING OUT OF A PARKING SPACE MY CAR LUNGED BACKWARDS AND THEN SHUT OFF AND ON MY DASH BOARD IT READ "FAILED SAFE MODE". THEN 2 WEEKS LATER THIS SAME THING HAPPENED TO ME WHEN I PULLED OUT ONTO A STREET. I WAS AT A BUSY INTERSECTION AND MY CAR SHUT OFF AGAIN STATING "FAIL SAFETY MODE" AFTER 2 ATTEMPTS TO RESTART MY CAR THE VEHICLE FINALLY STARTED AGAIN. WHEN I GO INTO DRIVE OR REVERSE MY CAR TAKES A FEW SECONDS TO SHIFT AND WILL ALWAYS LUNGE FORWARDS OR BACKWARDS WHILE GOING AROUND 2MPH-5MPH. THIS VEHICLE IS BECOMING MORE AND MORE UNSAFE TO DRIVE. THE COST OF A NEW CVT TRANSMISSION WILL RUN ME $5500. I CONTACTED FORD ABOUT THIS ISSUE AND THEY MADE IT CLEAR TO ME THAT THEY HAVE NOT HEARD ANYTHING ABOUT THIS, ALTHOUGH THERE IS CURRENTLY A CLASS ACTION LAWSUIT PENDING AGAINST FORD FOR THIS MATTER. I ALSO CONTACTED THE DEALER WHO I PURCHASED FROM LESS THAN A YEAR AND HALF AGO AND THEY ARE WILLING TO GIVE ME $3000 FOR MY VEHICLE WHICH I PURCHASED FOR $12,000 AND STILL OWE $9,000 FOR. THERE IS NO WAY I CAN AFFORD TO PAY FOR THIS REPAIR, ESPECIALLY BECAUSE MY VEHICLE IS WORTH ROUGHLY $5,000 NOW. *TR

Power Train
Filed Jul 15, 201394,000 milesPA

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THERE WAS A LOUD NOISE EMITTED FROM THE POWER TRAIN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE TRANSMISSION REPLACED. THE FAILURE MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jul 15, 201347,000 milesCA

SUDDEN, SPORADIC LUNGING/SURGING OCCURS WHILE AT LOW SPEEDS, I.E. PARKING. SEEMS TO THEM, ESPECIALLY ON HOT DAYS WHEN RUNNING A/C. LAST YEAR I GOT THE "SAFE MODE" AND WRENCH DISPLAY, BIT OF COURSE WHEN I TOOK IT TO FORD THEY TOLD ME I HAD TO BRING IT IN WHEN THE MESSAGE WAS STILL SHOWING. IT OCCURRED AGAIN THIS YEAR, BUT I DIDN'T BOTHER GOING TO FORD. BUT TODAY, AS I WAS TRYING TO PARK, THE CAR DID IT AGAIN AND THIS TIME I ALMOST RAMMED THE CAR IN FRONT OF ME. WHAT CAN I DO? *TR

Structure › Body
Filed Jul 11, 201385,000 milesFL

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT AFTER A HEAVY RAIN, A LARGE AMOUNT OF WATER WOULD ACCUMULATE ON THE FRONT AND REAR PASSENGER'S SIDE FLOORBOARD. THE CONTACT NOTICED THAT EXCESSIVE WATER SEEPED THROUGH THE DOOR PANEL. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V383000 (LATCHES/LOCKS/LINKAGES); HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Vehicle Speed Control
Filed Jul 8, 2013150,000 milesTX

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE IN DRIVE AND BACKWARDS WHILE IN REVERSE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 167,000. THE VIN WAS NOT AVAILABLE. *TR

Vehicle Speed Control
Filed Jul 5, 201365,000 milesCA

IT IS ABOUT NHTSA CAMPAIGN ID NUMBER: PE11018. I STARTED EXPERIENCING THE EXACT SAME CONDITION DESCRIBED IN THIS INVESTIGATION SUMMARY. THEN I RESEARCHED ON WEB, AND FOUND ABOUT THIS INVESTIGATION. I WAS SHOCKED BY THAT THE INVESTIGATION WAS CLOSED 2 YEARS AGO, AND THEY CONCLUDED "NO RECALL" , "NO SAFETY ISSUE"... IT IS SAFETY ISSUE!! I HAVE BEEN HAVING THE BAD DREAMS THESE DAYS BECAUSE OF THIS PROBLEM... IN MY DREAM, I TOTALLY LOST CONTROL OF THE CAR, AND THE CAR KEPT GOING & GOING..... PLEASE HAVE FORD FIX THIS PROBLEM. PLEASE! *TR

Power Train
Filed Jul 3, 2013130,450 milesGA

I TOOK MY CAR IN TO BE SERVICED FOR MAINTENANCE (POWER STEERING SERVICE AND TRANSMISSION SERVICE) TO THE FORD DEALERSHIP IN THOMASVILLE, GA. AFTER A FEW DAYS MY 2005 FORD FREESTYLE STARTED TO DISPLAY TRANSMISSION DATA ERROR, CHECK TRACK CONTROL, AND CHECK ENGINE LIGHTS. I CALLED THE COMPANY AND WAS ADVISED TO BRING IT IN AND I DID. THE ALERTS WERE NOT ON AT THE TIME BUT THE SERVICE MAN JERRY AND JOSH TOLD ME THEY WOULD CHECK MY VEHICLE AND LET ME KNOW WHAT - IF ANYTHING WAS WRONG. THEY KEPT IT ALL DAY AND WHEN I RETURNED TO PICK IT UP I WAS INFORMED THAT IT WAS FINE AND THEY RE-SERVICED MY TRANSMISSION. ABOUT TWO WEEKS LATER MY CAR STARTED THE SAME THING ALL OVER AGAIN WHILE IN TRAFFIC IT SEEMED NOT TO WANT TO PULL OFF NORMALLY WITH ALL THESE ALERTS LIGHTING UP AFTER CHURCH ONE SUNDAY. I CALLED FORD OF COURSE THEY WERE CLOSED BUT THE NEXT DAY WAS MONDAY I CALLED AND WAS ASKED TO BRING THE CAR BACK IN. THIS TIME ONCE IT STARTED TO DO THE SAME THINGS JUMPING IN GEAR AND KNOCKING HARD THIS TIME THE SERVICE MAN WHO ANSWERED MY CALL SAYS THEY ARE LOOKING FOR A TRANSMISSION AND ADVISED ME THAT FORD WOULD PAY FOR HALF THE WORK AND PARTS. I ASKED IF THEY DIDN'T CAUSE IT WHY WOULD YOU OFFER TO PAY HALF. THE LAST TIME THEY GOT MY FORD FREESTYLE THEY GAVE ME A BORROWED VEHICLE AND TOLD MY HUSBAND 4 DAYS LATER THAT THE CAR HAS ELECTRICAL PROBLEMS THAT THEY WILL PAY NONE OF THE REPAIR. I WAS TOLD TWICE MY CAR WAS FINE NOW MY HUSBAND JUST GOT A NEW JOB AND NO WAY TO GET TO IT BECAUSE I BEL

Power Train
Filed Jul 1, 2013110,894 milesOH

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ACCELERATING AS THE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,894.

Vehicle Speed Control
Filed Jun 21, 201384,000 milesTX

CAR HAS A HISTORY OF LUNGING WHEN IDLING. IT HAS HAPPENED SEVERAL TIMES OVER THE YEARS. *TR

Power Train
Filed Jun 14, 2013100,000 milesNY

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE SURGED FORWARD AND AFTER APPLYING THE BRAKES, THE VEHICLE WOULD NO LONGER MOVE FORWARD OR IN REVERSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000. *TR

Power Train
Filed Jun 12, 2013100,000 milesWA

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE TRANSMISSION EXHIBITED AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION WAS FAILING AND CONTINUED USE WOULD CAUSE IT TO SEIZE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jun 11, 201380,000 milesNJ

MY 2005 FORD FREESTYLE IS MAKING A HELICOPTER NOISE FORD DEALER SAID IT WILL NEED A REPLACEMENT FOR 7000 DOLLARS WTF .I CAN SEE THAT THIS SAME THING IS HAPPENING TO THOUSANDS FOR FREESTYLE OWNERS WITH NO RECALL FROM FORD DON'T THEY STAND BY THEIR PRODUCTS ANYMORE .THIS IS A DEFECT FORD SHOULD REPLACE THE TRANSMISSION ON THEIR DIME NOT MINE. PLEASE HELP!!! *TR

Engine and Engine Cooling
Filed Jun 2, 201340,760 milesPA

I WENT IN TO MY LOCAL MECHANIC FOR TIRE ROTATION AND WE DISCOVERED THAT THE MOTOR CRADLE WAS RUSTING OUT WITH A BIG HOLE IN THE CRADLE FRAME. *TR

Power Train
Filed May 18, 2013100,800 milesTX

DRIVING DOWN HIGHWAY AT 40-45 AND CAR STARTED MAKING A LOUD WHINING SOUND, A COUPLE OF SECOND LATER SPEED STARTED DECREASING AND THE THE CAR WOULD NOT ACCELERATE. HAD IT SENT TO A LOCAL MECHANIC (MEINEKE) WHO EXPLAINED THAT THE TRANSMISSION HAD COMPLETELY GONE OUT AND THAT THE COST OF REPAIR WOULD BE IN THE AMOUNT OF 6498.00 AND THAT WAS PAYING FOR THE TRANSMISSION ( THAT THEY DON'T KNOW WHEN WILL COME IN DUE TO BACK ORDER) AND LABOR. WE HAVE SINCE DISCOVERED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD FOR THE FAULTY CVTS/ HOWEVER STILL NO RECALL TO FIX THE REPAIR AT FORDS EXPENSE. *TR

Power Train
Filed May 8, 201361,291 milesNJ

ENGINE SURGING WHEN PUT IN REVERSE, THEN SURGING FORWARD, HARD TO STOP WITH FOOT ON BRAKE, VEHICLE TOWED. *TR

Vehicle Speed Control
Filed Apr 18, 2013135,000 milesTN

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE IN DRIVE. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHILE THE AIR CONDITIONER WAS RUNNING. THE CONTACT STATED THAT THE AIR FAILED AND THE PROBLEM DID NOT RESURFACE UNTIL THE AIR CONDITIONER WAS FIXED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE REPAIR DID NOT CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 158,000. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 10, 201335,000 milesNC

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE INSTRUMENT PANEL BECAME INOPERABLE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/22/13 *CN

Power Train
Filed Apr 10, 201372,000 milesMD

IN 2010, MY CAR WOULD GO INTO "ENGINE FAILSAFE MODE" AND I WOULD HAVE TO SHUT IT OFF AND RESTART IT. AFTER A FEW TIMES, IS STARTED LURCHING FORWARD WHEN IT WAS IDLING. AT THAT TIME, I HAD AN EXTENDED WARRANTY AND THE THROTTLE BODY WAS REPLACED. TODAY, APRIL 10, 2013, I WAS DRIVING TO WORK AND THE "ENGINE FAILSAFE MODE" KICKED ON TWICE AND THE SECOND TIME, THE "CHECK ENGINE" LIGHT WENT ON AND STAYED ON. I WAS ABLE TO MAKE IT SAFELY TO WORK AND DECIDED TO TAKE IT TO A SHOP ACROSS THE STREET FROM MY OFFICE TO HAVE A DIAGNOSTIC RUN. IT COST $75 AND THEY TOLD ME THAT THE THROTTLE BODY NEEDS TO BE REPLACED! I CALLED FORD AND WAS TOLD THAT ALL THAT THEY CAN DO IS CLEAN AND RESET THE COMPUTER UNDER A CUSTOMER SATISFACTION RECALL. I PLAN TO DROP IT OFF TODAY AT A DEALERSHIP ON MY WAY HOME. UNFORTUNATELY, THE CAR NOW HAS OVER 109,000 MILES AND IS NOT COVERED UNDER WARRANTY. MY COMPLAINT IS THAT I REPLACED THE THROTTLE BODY IN 2010 AND IT IS MALFUNCTIONING AGAIN. I WAS TOLD BY FORD THAT IF THIS DOESN'T WORK, IT WILL NEED TO BE REPLACED AT MY EXPENSE. THIS APPEARS TO BE A COMMON ISSUE WITH THIS CAR AND I WANT TO SEE IF THERE IS ANYTHING THAT CAN BE DONE TO MAKE SURE THAT THIS IS FIXED CORRECTLY AND THE COST IS TAKEN ON BY FORD FOR THE FAULTY PART! *TR

Electrical System
Filed Apr 4, 2013122,946 milesNY

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENTIRE INSTRUMENT PANEL BEGAN TO FLUCTUATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY STATED THE INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 122,946.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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