MY LEFT REAR BRAKE HEATS UP AND SMOKES. I HAVE TAKEN RIDES OF LESS THEN 10 MILES. I WILL BE REPLACING THE BRAKE SHOES FOR THE 4TH TIME. I HAVE ABOUT 50,000 MILES ON THE CAR. I'M AFRAID THAT ON A LONG TRIP THE WHEEL WILL LOCK UP AND CAUSE AN ACCIDENT. 2005 FORD FREESTYLE VIN#[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2005 Ford Freestyle complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
IT STARTED WITH THE INSTRUMENT CLUSTER ACTING FUNNY THE GUAGES DROPPED TO 0 AND JITTERED AFTER A FEW SECONDS THEY WENT BACK TO NORMAL ... NOW MY REVERSE LIGHTS STAY ON AND THE CLUSTER DOESN'T WORK FOR LONGER PERIODS OF TIME. *DT
2005 FORD FREESTYLE SURGES AND LUNGES FORWARD WHILE FOOT IS BRAKE. SITTING AT A RED LIGHT WITH MY FOOT ON THE BRAKES THE RPMS SURGE AND THE CAR STARTS LUNGING FORWARD PULLING ME OUT INTO THE INTERSECTION. THE CAR THEN SHUTDOWN FOR A SECOND AND WENT INTO LIMP HOME MODE. LUCKILY I WAS ABLE TO PUT THE CAR IN REVERSE AND BACKUP BEFORE I WAS HIT BY THE ONCOMING TRAFFIC. TOOK THE CAR TO THE DEALER AND WAS TOLD THE THROTTLE BODY ASSEMBLY WOULD HAVE TO BE REPLACED BUT THE PART WAS ON A 3 MONTH BACK ORDER. DEALER WOULD NOT ADVISE ME THE CAR WAS SAFE TO DRIVE! *TR
WE HAD A 2005 FORD FREESTYLE THAT WOULD ACCELERATE UNEXPECTEDLY WHEN YOU PUT THE CAR IN DRIVE OR REVERSE. WE GOT RID OF THE VEHICLE AFTER A COUPLE TIMES THAT THIS HAPPENED AND ONE CLOSE CALL WITH A WALL. THE DEALERSHIP COULDN'T FIND ANYTHING WRONG. *TR
WE OWN A 2005 FORD FREESTYLE. OVER THE LAST 4-5 MONTHS WE HAVE HAD ISSUES WITH THE INSTRUMENTATION PANEL "GOING BLACK". THIS HAS CAUSED THE VEHICLES REVERSE LIGHTS TO COME ON AND STAY ON. IT WAS HAPPENING ABOUT ONCE EVERY FEW WEEKS AND HAS INCREASED TO A WEEKLY ISSUE. WE HAVE TO UNHOOK AND REHOOK THE BATTERY TO TEMPORILY FIX THE PROBLEM EACH TIME. A MECHANIC INDICATED IT IS AN ISSUE WITH THE ELECTRONIC CLUSTER CONTROLLING THE INSTRUMENTATION PANEL. UPON SEARCHING MULTIPLE SITES THIS SEEMS TO BE THE MOST FREQUENT NON-RECALL ISSUE FOR THIS YEAR/MAKE/MODEL CAR. WHEN IT HAPPENS WHILE DRIVING THE VEHICLE INSTRUMENTATION GOES CRAZY, THE CAR BUCKS, AND THE REVERSE LIGHTS COME ON. I HAVE BEEN TOLD IT IS A COMPONENT PROBLEM WITH THE MOTHER BOARD WHICH IS A DEFECT AND EVEN REPLACING IT WILL NOT NECESSARILY FIX THE PROBLEM IN THE LONG TERM AS THIS COULD OCCUR WITH THE NEW ELECTRONIC CLUSTER AS WELL. *TR
FIRST TIME IN MYRTLE BEACH, SC. CAR ACCELERATED FORWARD WITHOUT WARNING. FOOT ON BRAKE MADE NO DIFFERENCE. WRENCH SYMBOL CAME ON DASHBOARD INDICATING IT WAS THE THROTTLE BODY VALVE TO GO TO A DEALER IMMEDIATELY. CONTACTED DEALER. DEALER INDICATED THROTTLE BODY VALVES WERE ON BACK ORDER AND RECOMMENDED NOT DRIVING CAR. AFTER RETURNING TO PENNSYLVANIA VEHICLE DID THE SAME THING AGAIN. TOOK IT TO THE DEALER. DEALER CHECKED THE COMPUTER INDICATING THROTTLE BODY VALVE WAS THE PROBLEM. BACK ORDER ABOUT 3 MONTHS BEFORE REPAIRS WERE MADE. DEALER RECOMMENDED NOT DRIVING THE VEHICLE. APPROXIMATELY $500 LATER VEHICLE IS SUPPOSEDLY SAFE. *TR
REQUEST TO RE-OPEN NHTSA DEFECT INVESTIGATION #PE07058 - INSTRUMENT CLUSTER FAILURE: ELECTRICAL SYSTEM: INSTRUMENT PANEL THE NHTSA SHOULD RE-OPEN THE NHTSA DEFECT INVESTIGATION #PE07058 BECAUSE THE CAR'S REVERSE LIGHTS INCORRECTLY TURN ON DURING THIS PROBLEM AND SEEM TO BE RELATED THIS ISSUE. FORD'S OWN TECHNICAL SERVICE BULLETINS (TSB #0662 AND TSB #06179) EVEN STATE THAT THE REVERSE LIGHTS ARE PART OF THE PROBLEM. WE HAVE SEEN THIS PROBLEM FIRST HAND. MY FORD 2005 FREESTYLE IS EXPERIENCING THE INSTRUMENT CLUSTER FAILURE PROBLEM RESEARCHED IN NHTSA DEFECT INVESTIGATION #PE07058 AND CAUSES THE CAR'S REVERSE LIGHTS TO COME ON WHILE CAR IS DRIVING FORWARD OR IN PARK. WE HAVE WITNESSED THE REVERSE LIGHTS COME ON WHILE THE CAR IS IN PARK AND ALSO WHEN THE CAR IS DRIVING FORWARD. THIS IS IN CONTRADICTION TO THE DEFECT INVESTIGATION THAT SAID THE EXTERIOR LIGHTS WERE NOT AFFECTED. QUOTE FROM #PE07058: "... FORD STATES, "THE VEHICLE'S EXTERIOR LIGHTING WOULD NOT FAIL TO ILLUMINATE EVEN IN THE EVENT OF POWER INTERRUPTION TO THE CLUSTER BECAUSE THE EXTERIOR LIGHTS ARE POWERED SEPARATELY AND DO NOT RELY ON ANY SIGNAL FROM THE CLUSTER."ADDITIONALLY, ODI CONTACTED COMPLAINANTS WHO AFFIRMED THE INTERMITTENT CONDITION AND THAT NONE OF THE EXTERIOR LIGHTS ON THE SUBJECT VEHICLES WOULD BE AFFECTED BY POWER INTERRUPTIONS TO THE INSTRUMENT CLUSTER. HERE ARE FORD'S TECHNICAL SERVICE BULLETINS THAT CONTRADICT YOUR RESEARCH FINDINGS: TSB #0662 -- INTERMITTENT INSTRUMENT CLUSTER GAUGE SWEEP/RESET
CAR WOULD HESITATE WHEN PUSHING ON GAS PEDAL, THEN SUDDENLY CATCH AND ACCELERATE AFTER SOME TIME PRESSING ON THE ACCELERATOR. HAD IT CHECKED PREVIOUSLY WITH THE SUGGESTION TO REPLACE FUEL FILTER. AFTER A FEW MONTHS, PROBLEM GOT WORSE, ANOTHER SERVICE STATION FOUND THE THROTTLE BODY NEEDED TO BE REPLACED, THE THROTTLE POSITION SENSOR WAS BAD. HAD IT REPLACED AT A COST OF $672.33 PARTS AND LABOR. FOUND OUT THIS PROBLEM IS SHARED BY MANY FORD FREESTYLE OWNERS, CHECKED WITH LOCAL FORD DEALER IF A RECALL HAD BEEN DONE OR A TECHNICAL SERVICE BULLETIN, WAS TOLD NOT AND THEY WOULD NOT DO ANYTHING FOR ME ABOUT IT. *TR
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. HE STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A TURN THE ENTIRE INSTRUMENTAL PANEL STOPPED WORKING. THE RPM NEEDLE BEGAN MOVING RAPIDLY, YET THE PANEL DID NOT ILLUMINATE. THE FAILURE HAS OCCURRED TWICE A DAY ON A DAILY BASIS. THE DEALER STATED THAT THERE WAS NO WARRANTY AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 57,222. UPDATED 11/16/10*BF THE CONSUMER STATED HE HAS RAN OUT OF GAS SEVERAL TIMES, BECAUSE THE GAS GAUGE WAS NOT ACCURATE. ALSO, THE INSTRUMENT PANEL WOULD BECOME DARK. UPDATED 11/23/10
2005 FORD FREESTYLE W/87,213 MI., PURCHASED USED WITH 87090 MILES. DRIVING APPROX 40 MPH, SLOWING TO STOP, PUT TURN SIGNALS ON, NO TURN SIGNALS. NOTICED CHECK TRANSMISSION & AIR BAG LAMPS LIT. PULLED OVER, SHUT THE ENGINE OFF & TOOK KEY OUT, SPEED STILL REGISTERING A SPEED OF 40 MPH. CYCLED THE CAR ON & OFF 3 TIMES & THEN THE CHECK ENGINE LIGHT CAME ON. IN TRANSIT TO DEALER & THE ENTIRE INSTRUMENT PANEL LIGHTS, THEN SWEEPS THRU ALL THE WARNING LAMPS, THE REVERSE GEAR TAILLIGHTS & THE BRAKE LIGHTS LIGHT, THEN THE CHECK ENGINE LAMP LIGHTS & NO GAUGES REGISTER, INCL SPEED!! DANGEROUS!! THIS CYCLE REPEATED APPROX 3 TIMES BEFORE CHECK ENGINE CAME ON STEADY. CALLED DEALER & TOLD TO PUT ON HAZARD LIGHTS & BRING CAR IN ASAP. WAS TOLD TODAY THAT THE ENTIRE INSTRUMENT PANEL MUST BE REPLACED, BUT THAT THIS IS NO GUARANTEE THAT THE PROBLEM WON'T OCCUR AGAIN. WEATHER AT TIME OF INCIDENT WAS DRY, TEMPS IN UPPER 40'S. *TR
2005 FORD FREESTYLE IS HAVING THE SAME PROBLEMS TOYOTA IS HAVING. OUR CAR STARTED ACCELERATING ON ITS OWN. DALE JARRETT FORD REPLACED THE COMPUTER. AND SINCE THAN THE PROBLEM STOPPED. THEY TOLD US THAT THEY DIDN'T REPLACE THE COMPUTER. BUT WE RECEIVED A CARD IN THE MAIL FROM THEM THAT OUR COMPUTER MODULE IS IN AND READY TO BE INSTALLED. *TR
CRACKED ENGINE MOUNT ON FORD FREESTYLE. *TR
1. EARLY LAST YEAR, MY WIFE AND I NOTICED THAT THE VEHICLE DEVELOPED A TENDENCY TO LUNGE (ACCELERATE) WHEN BRAKING TOWARD A STOPLIGHT OR A PARKING SPOT. 2. THE FREQUENCY OF THE OCCURRENCE INCREASES ONCE THE VEHICLE ENGINE IS WARMED UP TO OPERATING TEMPERATURE OR AFTER THE VEHICLE HAS BEEN DRIVEN LONG DISTANCES. 3. LAST SEPTEMBER, WE TOOK THE VEHICLE TO A LOCAL FORD SERVICE CENTER TO HAVE IT LOOKED AT. THE PROBLEM WAS IDENTIFIED AS A FAULTY THROTTLE BODY. WE WERE TOLD AT THE TIME THAT THE PART WAS NOT AVAILABLE, AND WE WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. WE HAVE NOT RECEIVED THAT CALL. WE WERE ALSO INFORMED THAT THE REPAIR WOULD BE APPROXIMATELY $600.00. INTERNET RESEARCH FOUND THAT THIS IS A APPARENTLY A VERY COMMON PROBLEM WITH THIS VEHICLE, WITH SOME OWNERS REPORTING THAT THEIR VEHICLE IS NO LONGER OPERATIONAL. I FEEL THAT THIS IS A SAFETY ISSUE. I ALSO FEEL THAT FORD, LIKE TOYOTA HAS RECENTLY, SHOULD INITIATE A RECALL TO FIX THE PROBLEM. AT THE VERY LEAST, THEY NEED TO MAKE THE PART AVAILABLE, SO THAT THE REPAIR CAN BE MADE. AS FAR AS I KNOW, THE PART IS STILL NOT AVAILABLE. *TR
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS MOVING AT VARIOUS SPEEDS AND WHEN HER FOOT WAS ON THE BRAKE PEDAL, IT LUNGED FORWARD. THE FAILURE ALSO OCCURRED WHEN SHE DROVE IN REVERSE. THE FAILURE HAS OCCURRED OVER 50 TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE THROTTLE BODY, AIR COMPRESSOR AND THE ALTERNATOR; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE MALFUNCTIONED MORE FREQUENTLY DURING THE SUMMER MONTHS. THE VEHICLE HAS BEEN DIAGNOSED 4 TIMES AND EACH TIME THE MECHANIC STATED THAT IT WAS REPAIRED. THE DEALER WILL NOT MAKE ANY ADDITIONAL REPAIRS SINCE THE WARRANTY WAS NO LONGER VALID. THE FAILURE MILEAGE WAS 32000. THE CURRENT MILEAGE IS 95000. UPDATED 3/16/10 *CN UPADTED 07/07/10.*JB
SUDDEN LOSS OF POWER WHILE DRIVING, HAS HAPPENED 3 TIMES ALREADY. HAPPENS WHEN IT'S RAINY, AFTER NOT DRIVING THE CAR FOR A DAY. CAN BE REALLY BAD IF HAPPENS ON THE HIGHWAY - YOU STEP ON GAS AND THERE'S NO RESPONSE (THE ENGINE IS RUNNING) - THE CAR CAN ESSENTIALLY STOP BY ITSELF IN THE MIDDLE OF THE ROAD. DATE OF FIRST INCIDENT REPORTED, MILEAGE AT THE TIME - 90,000. *TR
ON 1/25/10 WHILE DRIVING CAR BEGINS TO STUDDER AND THEN SHUTS DOWN. WRENCH LIGHT CAME ON AND WAS ABLE TO COAST TO EMERGENCY LANE. UNRESPONSIVE TO THROTTLING WHEN RUNNING. EVENTUALLY RESTARTED AND WAS ABLE TO LIMP HOME (PROBLEM OCCURRED 2 MORE TIMES BEFORE ARRIVING HOME 10 MILES DOWN THE ROAD). TOOK TO DEALERSHIP NEXT DAY (AFTER 4 OCCURRENCES IN 3 MILES). DIAGNOSTICS RAN, BAD THROTTLE BODY BUT NONE AVAILABLE YET. SHOULD BE ABLE TO ORDER AND BE IN DEALERSHIP IN ABOUT A WEEK. WHILE GOING HOME FROM DEALERSHIP, CAR BEGAN TO SURGE AT TIMES AND STUDDER AT OTHERS, EVENTUALLY STALLED AND VEHICLE HAD TO BE TURNED OFF AND RESTARTED BEFORE THROTTLE WOULD RESPOND. THIS IS A VERY UNSAFE PROBLEM AS I HAVE BEEN IN FAST MOVING TRAFFIC EACH TIME ITS HAPPENED (45-55 MPH) WITH OUT 4 CHILDREN IN THE CAR. I HAVE TO QUICKLY TURN ON THE FLASHERS AND HOPE TO GET OFF THE ROAD BUT I HAVEN'T BEEN LUCKY EVERY TIME, GETTING STUCK ONCE IN THE LANE WHILE GOING UP HILL AND VEHICLE ATTEMPTED TO ROLL BACKWARDS DUE TO LOSS OF THROTTLE. I DO WONDER HOW MANY COMPLAINTS AND DOCUMENTED PROBLEMS AT DEALERSHIPS HAVE TO BE SEEN BEFORE FORD CAN ISSUE A RECALL. *TW
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE INSTRUMENT CLUSTER SHUT OFF AND ALL OF THE WARNING LIGHTS ILLUMINATED WHICH ALSO CAUSED THE HEADLIGHTS TO FLASH ON AND OFF. HE NOTICED THE MALFUNCTION ON A FREQUENT BASIS AND OVER TIME IT HAS BECOME PROGRESSIVELY WORSE SINCE MAY 2008. HE HAD NOT TAKEN THE VEHICLE TO THE DEALER WHEN THE COMPLAINT WAS FILED. A LOCAL MECHANIC STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER AND WAS TOLD THAT BECAUSE THERE WAS NO SAFETY RECALL, THEY COULD NOT ASSIST HIM WITH THE REPAIRS. THE CURRENT MILEAGE WAS APPROXIMATELY 88,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
05 FORD FREESTYLE SHUTTING OFF, SURGING WHILE IN PARK, DECREASED POWER WHILE DRIVING, CHECK ENGINE LIGHT COMING ON, AIR BAG LIGHT COMING ON, LEACHING AND SURGING WHILE DRIVING. OCCURS EVERY DAY AT VARIOUS TIMES WHILE DRIVING. WAITED 7 MONTHS FOR A REPLACEMENT THROTTLE BODY ($600), DID NOT RESOLVE ISSUE, PAID $500 FOR NEW INSTRUMENT CLUSTER, PROBLEM STILL EXISTS. *TR
FORD FREESTYLE 2005 HAS BEEN LEAKING FOR MONTHS. LARGE PUDDLES HAVE FORMED ON THE FRONT AND REAR PASSENGER SIDE OF THE CAR. MOST RECENTLY, WATER HAS LEAKED FROM THE SUNROOF ONTO BOTH THE DRIVER AND PASSENGER SIDE. I HAVE READ EXTENSIVELY ON THE INTERNET ABOUT A BASIC DESIGN FLAW IN THIS CAR THAT CAUSES WATER FROM THE DRAINS TO EMPTY INTO THE CAR BECAUSE THE DRAINS ARE UNABLE TO HANDLE THE REQUIRED AMOUNT OF WATER. FORD DEALERSHIPS GENERALLY SEEM TO REPORT NO KNOWLEDGE OF THE PROBLEM OR DO NOT RESOLVE THE PROBLEM. DRIVING WITH WATER DRIPPING ON MY HEAD IS A SAFETY HAZARD. ALSO, MY CHILD HAS BEEN SICK WITH RESPIRATORY PROBLEMS FOR ALMOST A MONTH NOW. I HAD NOT PINPOINTED THE SOURCE OF HIS PROBLEM, BUT HAVING READ NUMEROUS POSTS ABOUT MOLD GROWTH DUE TO THE WATER INFILTRATION I AM WONDERING IF THAT COULD BE THE PROBLEM. WATER CAUSES MOLD, RUST, AND CAN SHORT OUT ELECTRICAL SYSTEMS IN THE CAR. WHILE FORD DOESN'T APPARENTLY SEE THIS AS A HAZARD OR A RESULT OF THEIR BAD DESIGN, MANY CONSUMERS DO. *TR
2005 FORD FREESTYLE. ENGINE STOPS WITHOUT WARNING WHILE VEHICLE IS IN MOTION. USUALLY COULD BE RESTARTED AFTER VEHICLE STOPS AND IS PLACED IN PARK OR NEUTRAL. *TR UPDATED 08/19/10*BF THE CONSUMER STATED THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE CATALYTIC CONVERTER. THEY ALSO DISCOVERED A WIRING HARNESS FROM THE ENGINE COMPARTMENT TO THE ENGINE CONTROL COMPUTER HAD RUBBED AGAINST ONE OF THE AIR CONDITIONER HARD LINES. THE FRICTION HAD WORN AWAY THE INSULATION ON THE HARNESS AND CAUSED THE CAM POSITION SENSOR SIGNAL TO ACT ERRATIC. ACCORDING TO THE TECHNICIAN, THE LOSS OF THE CAM POSITION SENSOR SIGNAL CAUSED THE VEHICLE TO STUTTER/STALL. ADDITIONALLY, THE LOSS OF THE CPS SIGNAL INHIBITS THE FIRING OF THE SPARK PLUGS. THE LOSS OF FIRING SIGNAL TO THE SPARK PLUGS CAUSED RAW FUEL TO EXIT THE ENGINE DIRECTLY TO CATALYTIC CONVERTERS, DAMAGING THEM PERMANENTLY. THE CONSUMER STATED THAT INSERTING RAW FUEL INTO AN OPERATING CATALYTIC CONVERTER, AT SOME TEMPERATURE MEASURED IN THE HUNDRED DEGREE CELSIUS WOULD BE A FIRE HAZARD. UPDATED 08/23/10 THE EVENT HAPPENS RANDOMLY. AFTER FIRST OCCURRENCE, VEHICLE WAS TAKEN TO FORD DEALERSHIP FOR DIAGNOSIS. RESULT WAS "NO FAULT FOUND." NO ADVICE FROM DEALER TO REMEDY PROBLEM OR REFRAIN FROM OPERATING THE VEHICLE. AFTER SOME NUMBER OF OCCURRENCES WHILE TRAVELING OUT OF TOWN, THE "CHECK ENGINE" LIGHT WAS TURNED ON. VEHICLE WAS TAKEN TO FORD DEALERSHIPS. FIRST DEALERSHIP CONFIRMED THE ENGINE SHUTDOWN SYMPTOMS AND REPROGRAMMED THE
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 55 MPH THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT PULLED OVER, TURN THE VEHICLE OFF AND THEN RESTARTED IT; HOWEVER, THE VEHICLE CONTINUED NOT TO ACCELERATE. THE FAILURE HAS OCCURRED ON THREE OCCASIONS. THE INSTRUMENT CLUSTER AND THE GEAR SHIFT REMAINED IN DRIVE. THE GEAR SHIFT CONSOLE AND THE THROTTLE PLACE ASSEMBLY WERE ALSO REPAIRED BY A LOCAL MECHANIC. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A CRASH COULD HAVE OCCURRED DUE TO A LACK OF ACCELERATION. THE FAILURE MILEAGE WAS 96,000.
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLES RPMS DECREASED WHILE THE VEHICLE WAS IN THE DRIVE POSITION, IT SURGED, JOLTED FORWARD AND THEN BACKWARDS. A LOCAL MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT ALSO TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT ATTEMPTED TO FILE A COMPLAINT WITH THE FORD MANUFACTURER BUT HE WAS TOLD TO TAKE THE VEHICLE TO THE DEALER FIRST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000.
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DOOR LATCHES ARE DEFECTIVE. RECALL NUMBER 06V383000, LATCHES, LOCKS, LINKAGES AND DOOR LATCH WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DOOR LATCH STICKS AND THE DOOR REOPENS WHEN ATTEMPTING TO CLOSE IT. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE LOCKS AND LATCHES REPAIRED AGAIN; HOWEVER, THE REPAIR COST IS $300 TO REPAIR EACH DOOR LATCH. THE FAILURE MILEAGE WAS 70,000.
FORD FREESTYLE 2005 LIMITED EDITION THROTTLE BODY NEEDED REPLACEMENT HOWEVER PART WAS BACK ORDERED FOR 6 MONTHS AND NOW THEY DON'T HAVE THE RIGHT PART. I HAD A HEATED THROTTLE BODY THAT I PAID FOR ON THE CAR AND NOW THEY ARE SWITCHING IT TO A NON HEATED. SO IF I GO TO THE SNOW IM SOL. *TR
PURCHASED A 2005 FORD FREESTYLE BRAND NEW, AFTER 34,000 MILES THE TRANSMISSION WENT, LUCKILY IT WAS UNDER WARRANTY, ANOTHER 30,000 MILES LATER THE TRANSMISSION HAS GONE AGAIN; AS I WAS PULLING OUT ONTO A HIGHWAY! THIS TECHNICALLY WILL BE THE 3RD TRANSMISSION IN THIS VEHICLE. I HAVE KEPT MAINTENANCE WITH THIS VEHICLE, HAD EVERYTHING DONE AT THE DEALERSHIP I PURCHASED THE VEHICLE, I HAD JUST HAD MY 65,000/70,000 MILE CHECK AND WAS TOLD THE CAR HAD NOTHING WRONG WITH IT, AND 10,000 MILES LATER THE TRANSMISSION IS GONE AGAIN! NOW THEY WANT ME TO PAY $3000 TO HAVE IT FIXED AGAIN! THIS IS MORE THEN JUST FIX THE VEHICLE AND BE DONE WITH IT, WHO IS TO SAY IT IS NOT GOING TO HAPPEN AGAIN AND NEXT TIME MYSELF OR MY FAMILY WILL NOT BE SO LUCKY! THIS IS A SAFETY ISSUE, WHEN YOU ARE TRYING TO PULL OUT ON A HIGHWAY AN YOUR VEHICLE JUST CREEPS OUT. NEED I SAY ANYMORE, THERE SHOULD BE A RECALL ON THESE TRANSMISSIONS. PEOPLE PAY ALOT OF MONEY TO HAVE A DECENT VEHICLE WE SHOULD NOT BE PAYING ALOT OF MONEY FOR A VEHICLE THAT IS NOT GOING TO MAKE US FEEL SAFE! PLEASE NOTE THE ORIGINAL PROBLEM HAPPENED AT ONLY 34,000 MILES. I WAS ALSO ASKED ABOUT THE SPEED, I HAD MY FOOT ALL THE WAY TO THE FLOOR TO PULL OUT ON HIGHWAY AND THE VEHICLE WOULD NOT HIT ANY SPEED, BUT WHEN IT CREPT OUT IT REACH A SPEED OF 30. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. *TR
WHEN IT RAINS WATER LEAK INSIDE THE CAR CAUSING THE WINDSHIELD AND WINDOWS OF THE CAR TO FOG REAL BAD. I HAD TO STOP IN THE MIDDLE OF I - 65 BECAUSE I COULD NOT SEE ANYTHING. THE WINDSHIELD AND THE WINDOWS FOGGED SO FAST THAT I COULD NOT SEE THE HIGHWAY. THIS IS THE THIRD TIME THIS HAS HAPPEN TO US. *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE DRIVER SIDE POWER LOCKING DEVICE, AND DOOR LATCH FAILED TO FUNCTION. AS A CONSEQUENCE THE DOOR WOULD NOT FULLY CLOSE. THE FAILURE OCCURRED WHENEVER THE WEATHER TEMPERATURES WERE COOL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER 06V383000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 32,000. THE CURRENT MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. AFTER STARTING THE VEHICLE, THE ENTIRE INSTRUMENT PANEL AND HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAS NOT BEEN INSPECTED AT THIS TIME. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 63,000. UPDATED 01/05/10 *BF UPDATED 01/06/10.*JB
TO WHOM IT MAY CONCERN: WE DID HAVE A TERRIBLE PROBLEM WITH OUR 2005 FREESTYLE AND IT WAS IN THE FORD REPAIR SHOP ON AND OFF FOR OVER THREE MONTHS. THE FIRST TIME IT WENT IN WE PAID TO HAVE THE WORK DONE BUT WHEN IT STARTED LINKING AGAIN WE REFUSED TO PAY EVEN THOUGH OUR WARRANTY WAS UP AT THE TIME AND FORD AGREED NOT TO CHARGE US. AFTER CALLING FORD HEADQUARTERS TO COMPLAIN, THE MANAGER OF THE DEALERSHIP INTERVENED AND THEY ALSO GAVE US A LOANER CAR. I FIRST NOTICED A LEAK IN THE BACK (BUT I THINK IT WAS LEAKING MUCH LONGER THAN I REALIZED) AND THEY FIXED THE LEAK IN THE BACK AND THEN IT LEAKED IN THE FRONT. THIS WENT ON FOR SEVERAL WEEKS BUT I MUST TELL YOU THAT THEY DID FINALLY FIX IT. SORRY TO SAY, WE DID HAVE IT BACK LAST SPRING FOR ANOTHER LEAK IN THE FRONT ON THE PASSENGER SIDE. ALTHOUGH I HAD GONE ONLINE AND SAW THAT SEVERAL OWNERS OF FREESTYLES HAD THE SAME PROBLEM, FORD NEVER ADMITTED THAT THERE WAS A FLAW IN THE DESIGN BUT I THINK BY AGREEING TO FIX IT FOR FREE IT WAS OBVIOUS THAT THERE WAS A FLAW. WE PURCHASED THIS CAR FROM COLONIAL FORD IN DANBURY, CT AND THE WORK WAS ALL DONE IN THEIR REPAIR CENTER. *TR
I HAVE A 2005 FORD FREESTYLE ABOUT A MONTH AGO STARTED TO ACCELERATE BY ITSELF FOR VERY SHORT SECONDS. AS TIME PASSED ACCELERATIONS WERE STRONGER. I NOTICE THEY WERE MORE NOTICEABLE WHEN TURNING THE WHEEL WHILE IN REVERSE. A WEEK AGO AS SOON AS I PUT THE CAR ON REVERSE REVOLUTION WHEN UP QUICKLY AND I HIT A POLE . THE CAR REMAINED ACCELERATE SO I TURNED IT OFF. HAVEN'T HAD THE TIME TO TAKE IT TO A SERVICE STATION TO CHECK IT OUT. *TR
A DEFECT IN FORD FREESTYLE 2005. BASICALLY, INTERIOR LEAK THAT IS HIDDEN UNTIL A PERSON HAS A NEED TO LOOK AT THE SPARE TIRE IN THE TRUNK AREA. I NOTICED MOISTURE MONTHS AGO, BUT FIGURED THAT IT WAS RAIN WATER THAT FELL IN WHEN I OPENED THE HATCH. RECENTLY, I NEEDED TO BRING MY CAR IN FOR SERVICE AND FIGURED THAT IT WAS TIME TO VACUUM, ETC., SINCE I MAINTAIN MY PROPERTY. SURE ENOUGH, THERE HAS BEEN RUSTING AND ROTTING--HIDDEN--FOR A LONG TIME. THE CARPETS WERE WETTER--AND SINCE I DRIVE WITH SHOES ON, I NEVER DETECTED THE MOISTURE THROUGHOUT THE FLOOR AREA--FROM DRIVING AREA DOWN TO THE TRUNK--MOSTLY ALONG THE DRIVER'S SIDE. THERE IS TREMENDOUS RUST ON THE SPARE AND IN THE SPARE COMPARTMENT--THE CARPETING IS MOLDY UNDERNEATH AND THE FLOOR BOARD HAS BEEN DESTROYED BY RECURRENT WATER DAMAGE/MOLD. I NOTICED THAT BROWN MARKS ON THE CARPET WERE NOT NORMAL WEAR AND TEAR BUT RUST STAINS. THIS WOULD REMAIN A HIDDEN PROBLEM IF I DID NOT ACTUALLY PULL UP SOME CARPET AND LOOK. I CHECKED ON-LINE AND THERE ARE MANY PEOPLE WHO COMPLAIN OF TREMENDOUS LEAKAGE--THROUGHOUT THE 2005 MODEL. MANY OF THESE CANNOT BE FOUND OR REPAIRED. THIS CAN LEAD TO SERIOUS MOLD AND RUST DAMAGE AS WELL AS DAMAGE TO LIFE SAVING FEATURES SUCH AS BRAKES, ETC. THE CAR RECEIVED A GREAT REVIEW SO MY EX-HUSBAND AND I PURCHASED IT. I WAS TOLD BY FORD THAT THEY WOULD NOT EVEN CONSIDER HELPING ME HERE SINCE I REPORTED THE PROBLEM AFTER THE WARRANTY HAD EXPIRED. MIND YOU, IF I HAD MONEY FOR A FORENSIC SCIENTIST TO ASSESS TH
THE REAR BRAKE PADS NO MY 2005 FORD FREESTYLE CONTINUE TO FAIL, I AM ON MY 4TH SET WITH ONLY 64,000 MILES . INTERESTINGLY THE FRONT BRAKE PADS APPEAR ALMOST NEW. FORD WILL NOT COVER THE COST OF THESE BRAKES AND HOLD THAT REPLACING THE REAR BRAKES EVERY 15-20,000 MILES IS NORMAL FOR THIS MODEL. *TR
2005 FORD FREESTYLE 3.0 LITER V6. UNCOMMANDED HIGH REVS WHICH CAN LAUNCH THE CAR UNEXPECTEDLY IF ONE DOES NOT HAVE THEIR FOOT FIRMLY ON THE BRAKE. PROBLEM IN LINKED TO THE AUTOTHROTTLE BODY. ALSO ACTIVATES ENGINE LIGHT. PART ON ORDER, HOWEVER FORD HAS PUSHED BACK THE DATE OF SUPPLY OF PART SEVERAL TIMES. I BELIEVE THAT THE PART SHOULD BE RECALLED FOR SAFETY REASONS DUE TO THE POSSIBILITY OF ACCIDENT BY THE CAR'S UNCOMMANDED HIGH REVOLUTIONS AND THE POSSIBILITY OF THE CAR LURCHING FORWARD OR BACK AND IMPACTING AN OBJECT. *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHEN APPLYING PRESSURE TO THE ACCELERATOR PEDAL AT 45 MPH, THE VEHICLE WOULD NOT ACCELERATE. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, AND THE TECHNICIAN CONCLUDED THAT THE THROTTLE BODY FAILED. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE UNAVAILABILITY OF THE PART. THE FAILURE MILEAGE WAS 47,900. THE CURRENT MILEAGE WAS 48,100. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. HE EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHILE DRIVING IN REVERSE GEAR OR AT A COMPLETE STOP. THE DEALER REPLACED THE THROTTLE BODY; HOWEVER, AFTER THE REPAIR WAS MADE THE ENGINE BEGAN TO STALL. THE DEALER WAS NOTIFIED, AND A TECHNICIAN CONCLUDED THAT THE REPAIR PARTS WERE ON BACK ORDER; THEREFORE, NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 84,000.
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE THE VEHICLE WAS IDLING, THE RPMS INCREASED 2500 TO 3000 WITHOUT VEHICLE ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE THROTTLE BODY WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 42130.
2005 FORD FREESTYLE REAR BRAKES REPLACED AT 15K IN MARCH OF 07 PER CUSTOMER AND TSB THEN ONE YEAR LATER AT 8K MORE DOWN TO YELLOW AND FORD NOTED TO WATCH. YEAR LATER IN SEPTEMBER 09 NOW 8K MORE BRAKES ONCE AGAIN IN RED! *TR
I WAS LEAVING A PARKING LOT, AFTER STOPPING, TO ENTER A TWO LANE STREET WITH TRAFFIC BOTH WAYS. SOMEHOW THE CVT TRANSMISSION SEEMED TO REMAIN IN HIGH GEAR. I CREPT OUT INTO TRAFFIC AT A SLOW CRAWL WITH HORNS HONKING AND TIRES SCREECHING. I WAS LUCK IT IS A SMALL TOWN AND I WASN'T HIT. *TR
WHEN THE VEHICLE WAS PUT IN REVERSE THE CAR WOULD JERK AND ALMOST STALL, THEN WHEN SHIFTED TO DRIVE THE CAR WOULD STALL, WHEN THE CAR WAS SHUT OFF AND THE PUT INTO DRIVE THE CAR RAN ROUGH, I HAD TAKEN IT TO THE DEALER THE FIRST TIME , THEY TOLD ME THERE WAS WATER IN THE BOX, I AM A CERTIFIED MECHANIC, AND I NEVER HEARD OF THIS, I HAD TAKEN THE CAR BACK, TO THE DEALER AND THEY HAD THE CAR FOR TWO WEEKS BEFORE THEY FOUND OUT IT WAS THE THROTTLE BODY, THEY DIDN'T HAVE ONE IN STOCK, THEY SEARCHED ACROSS THE COUNTRY , NOT ONE TO BE FOUND , THEY CALLED FORD MOTOR COMPANY , THEY DIDN'T HAVE ONE EITHER, THEY SAID THEY ARE TRYING TO FIND SOMEONE TO MAKE THE PART, , IT IS A DIE CAST PART, THEN IT HAS TO BE MACHINED THEN FITTED WITH THE SENSORS, , WIRE PORTS AND VACUUM SOCKETS HAVE TO BE MACHINED, THEY ARE SUPPOSED TO CALL ME SEPT 30, 09 TO LET ME KNOW THE STATUS, I HAVE A VERY BAD FEELING ABOUT THIS, I CAN ALMOST GUARANTEE THE PART IS NOT GOING TO BE RIGHT, AS OF SEPT 30 09 THEY HAVE HAD MY CAR TWO MONTHS, I THINK THEY ARE GOING TO WAIT UNTIL MY EXTENDED WARRANTY EXPIRES, THEN THE CAR IS GOOD FOR NOTHING BUT A PLANTER IN THE FRONT YARD, I HAVE TERMINAL BRAIN CANCER AND NEED MY CAR TO CARRY MY WHEEL CHAIR AROUND, THE DEALER FIRST GAVE ME A FOCUS, THEN A TAURUS, I STILL CANT LIFT MY WHEEL CHAIR TO LAY IT FLAT IN THE TRUNK, I HAVE ASKED FOR SOMETHING COMPARABLE TO MY 2005 FORD FREESTYLE, , WHICH I JUST LIFT MY CHAIR STRAIT UP AND PUT IT IN, BUT WHAT THIS WHOLE PROBLEM HAS CREATED, IS A SE
FUEL GAUGE WILL DROP TO ZERO AND THE CHECK ENGINE LIGHT STAYS ON. I PAID $109 FOR FORD TO TELL ME IT WILL COST $500 TO FIX FAULTY FUEL MODULES WHICH IS KNOWN BY FORD TO BE FAULTY IN 2006. THEY WILL NOT FIX IT AT THERE COST. *TR
I OWN A 2005 FORD FREESTYLE THAT HAS BEEN ON FORDS LOT FOR 67 DAYS NOW. IT NEEDS A NEW THROTTLE BODY AND THEY ARE NOT STARTING PRODUCTION ON THEM UNTIL OCT 31ST 2009. WHICH MEANS THEY WILL NOT BE TESTED AND READY FOR INSTALL UNTIL NEXT YEAR WHICH MEANS I WILL HAVE GONE 6 MONTHS WITHOUT MY CAR WHICH I AM STILL PAYING FOR BECAUSE I JUST BOUGHT IT LAST YEAR. *TR
THE INSTRUMENT PANEL FLIPS ON AND OFF AT RANDOM INTERVALS CAUSING THE CAR TO JUMP INTO "SAFE MODE". IF THIS OCCURS AT HIGH SPEED THE CAR BUCKS AND BECOMES UNCONTROLLABLE UNTIL IT SLOWS DOWN BELOW 40MPH. IN A POSSIBLE RELATED ISSUE THE BATTERY LIGHT CONTINUOUSLY FLICKERS ON AND OFF EVEN WITH A BRAND NEW BATTERY INSTALLED. THE ALTERNATOR APPEARS TO CHARGE WHEN EVER IT FEEL LIKE IT AND NOT CONTINUOUSLY. THERE ARE SO MANY ELECTRICAL ISSUES IN THIS CAR I WILL NOT LET ANYONE IN MY FAMILY DRIVE OR RIDE IN IT. WITH ON 64000 MILES ON THE VEHICLE NONE OF THESE PROBLEMS SHOULD BE OCCURRING. I FEAR A MAJOR ACCIDENT EACH DAY I GET IN AND DRIVE IT WORK.*TR
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. WHEN PROCEEDING FROM A COMPLETE STOP AT A TRAFFIC SIGNAL THERE WAS A REDUCTION IN THE ENGINE POWER SIGNIFICANTLY. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WITH CAUTION. THERE WERE TWO SEPARATE OCCASIONS THAT THE "FAIL SAFE MODE" AND "ENGINE" WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR INSPECTION AND THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY ASSEMBLY. THE TECHNICIAN ALSO STATED THAT THE PART WAS ON A NATIONAL BACK ORDER. THE VEHICLE IS INOPERABLE AND HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE PART. THE FAILURE AND CURRENT MILEAGES WERE 51,870.
2005 FORD FREESTYLE SE: THROTTLE BODY PROBLEM LED TO INTERMITTENT SUDDEN LOSS OF POWER IN TRAFFIC, ENGINE SURGING AND CAR LURCHING AT IDLE. FREQUENCY OF INCIDENCE INCREASED DURING SNOWY WEATHER. TOOK MY LOCAL FORD DEALER NEARLY 8 MONTHS TO CORRECTLY DIAGNOSIS & REPAIR PROBLEM. (DATE LISTED IS FIRST INCIDENT.) *TR
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE FAILURE OF THE THROTTLE BODY CAUSED UNINTENDED VEHICLE ACCELERATION. UNINTENDED VEHICLE ACCELERATION INCREASED THE RISK OF VEHICLE CRASH. AN AUTHORIZED TECHNICIAN ADVISED HER THAT SINCE THE PARTS WERE ON BACK ORDER UNTIL DECEMBER 2009, NO REPAIRS COULD BE MADE. THE FAILURE AND CURRENT MILEAGES WERE 23,000.
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING 35 MPH HER VEHICLE STALLED. THE FAIL SAFE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT SHUT THE VEHICLE OFF, RESTARTED IT AND WAS ABLE TO DRIVE NORMALLY. THE DEALER STATED THAT THE FAILURE COULD BE RELATED TO THE THROTTLE BODY. THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES AND THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED SINCE THE PART WAS ON NATIONAL BACK ORDER. THE MANUFACTURER ADVISED THE CONTACT TO PURCHASE THE PART FROM THE JUNK YARD. THE CONTACT REQUESTED A RENTAL VEHICLE AND THE MANUFACTURER DENIED THE REQUEST SINCE THE WARRANTY HAD EXPIRED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,200.
2006 FORD FREESTYLE WOULD BE DRIVING AND SUDDENLY THE CAR WOULD JUMP FORWARD AND THE FAIL SAFE ENGINE LIGHT WOULD COME ON. THEN CAR WOULD ONLY DRIVE AT 20 MPH WHICH IS VERY DANGEROUS ON THE FREEWAY. *TR
MY 2005 FORD FREESTYLE HAS A BAD THROTTLE BODY. SEE THE OTHER 1000 COMPLAINS FOR THE SAME PROBLEM. FORD IS AWARE THAT THIS IS A MAJOR PROBLEM. FORD REFUSED TO DO ANYTHING. THEY WANT ME TO PREPAID FOR A PART THAT IS NOT AVAILABLE. FORD HAS NO REPLACEMENT PARTS UNTIL SOMETIME IN DECEMBER. MY CAR IS UNSAFE TO DRIVE. IT WILL GO IN FAIL SAFE MODE WHILE DRIVING DOWN THE HIGHWAY. *TR
FREESTYLE LOSES POWER WHILE DRIVING ON INTERSTATE, ENGINE FAILSAFE MODE IS DISPLAYED ON DASH, WILL NOT GO OVER 25 MPH. NEARLY TAKEN OUT BY A SEMI TRUCK WHEN TRY TO MAKE IT TO SHOULDER. SHUT CAR OFF, RESTARTED AND IT APPEARS TO WORK NORMALLY. TAKE IT TO MECHANIC WHO DIAGNOSES A BAD THROTTLE POSITION SENSOR (TPS). HAD MECHANIC CLEAN THE TPS, BUT PROBLEM OCCURRED AGAIN SOON AFTER. TOOK IT TO ANOTHER MECHANIC FOR REPLACEMENT OF TPS AND FOUND OUT PART IS ON NATIONAL BACKORDER BECAUSE MANUFACTURER OF THE PART IS BANKRUPT. FORD IS NOW RE-ENGINEERING THE PART AND IT IS DUE TO ARRIVE IN LATE SEPTEMBER, 2009. HAVE ORDERED THE PART TWICE, BOTH TIMES FORD HAS CANCELLED THE ORDER. THE TYPICAL REASON IS WE DID NOT TAKE IT TO AN AUTHORIZED FORD DEALER FOR THE REPAIR. THE CLOSEST DEALER IS AN HOUR AWAY ON THE INTERSTATE AND WE DO NOT FEEL SAFE DRIVING AT HIGHWAY SPEEDS AND CANNOT AFFORD THE TOWING CHARGES, ESPECIALLY TO HAVE IT SIT ON THEIR LOT WHILE WE WAIT FOR THE PART TO BE BUILT SOMETIME IN SEPTEMBER. WE ARE ABLE TO DRIVE FOR SHORT DISTANCES ON CITY STREETS WITH SPEED LIMITS OF 30 MPH OR LESS. CAR GOES INTO ENGINE FAILSAFE MODE QUITE REGULARLY, APPROXIMATELY 80% OF THE TIME. SIMPLY WANT FORD TO SUPPLY A CAR FOR US TO USE UNTIL THE FREESTYLE IS SAFELY DRIVABLE WITH A TPS THAT WILL WORK 100% OF THE TIME. WE HAVE NOT BEEN ABLE TO USE THE CAR FOR NORMAL DRIVING SINCE JUNE, WHEN SCHOOL LET OUT. VERY DISAPPOINTED IN THE RESPONSES FROM FORD CUSTOMER SERVICE. DO THE RIGHT THING AND GET THIS PROB
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. SHE STATED THAT THE SPEEDOMETER GAUGES FAILED INTERMITTENTLY AS WELL AS THE DASHBOARD, AIR CONDITIONER, TAIL LIGHTS AND RPM GAUGES. WHILE DRIVING APPROXIMATELY 25 MPH SHE ATTEMPTED TO MAKE A RIGHT TURN INTO A GARAGE AND THE TURN SIGNALS FAILED TO OPERATE. DUE TO THE FAILURE A VEHICLE FOLLOWING HER NEARLY CRASHED INTO HER. SHE HAS REVIEWED THE TECHNICAL SERVICE BULLETINS AND NHTSA ACTION NUMBER: PE07058 INVESTIGATION WHICH WAS CLOSED IN 2008. THE CONTACT IS AWARE OF THE SAFETY RISK AND THE POSSIBILITY THAT A CRASH COULD OCCUR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNDER 41,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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