2004 Ford Freestar complaints

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 60 MPH, THE CONTACT HEARD A HIGH PITCHED, WHINING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE DEALER REPLACED THE FRONT WHEEL BEARINGS. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 41,000. UPDATED 09/18/07 *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE HAS BRIDGESTONE STEEL BELTED, SIZE P225/60R16 TIRES. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING 50 MPH. THE CURRENT MILEAGE WAS 51,000 AND FAILURE MILEAGE WAS 50,000.

WHILE ON VACATION, GRINDING NOISE WAS HEARD FROM THE LEFT REAR BRAKES, BROUGHT VAN TO A LOCAL FORD DEALER. IT WAS DETERMINED THAT THE INNER BRAKE PADS WORE UNEVEN AND WERE METAL TO METAL ON THE ROTORS. NEW PADS WERE INSTALLED AND ROTORS TURNED AT A COST OF $215 AND LOSS OF A VACATION DAY WITH FAMILY. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT RECEIVED A RECALL NOTICE IN 2004, WHICH STATED THAT TWO ROTORS AND THE FRONT HUBS OF THE VEHICLE NEEDED TO BE REPLACED. THE TWO ROTORS WERE REPLACED, BUT THE FRONT HUBS WERE NOT. THE CONTACT BEGAN EXPERIENCING FAILURES WITH THE FRONT HUBS AND CONTACTED BOTH THE SERVICE DEALER AND FORD. THE FAILURE WAS NOTICED WHILE DRIVING 3 MPH. THE DEALER STATED THAT THEY WERE NOT RESPONSIBLE BECAUSE THE HUBS WERE NOT REPLACED AT THE TIME OF THE RECALL. THE RECALL # WAS UNAVAILABLE. THE CURRENT MILEAGE IS 45,574 AND FAILURE MILEAGE WAS 45,400.

WHILE APPLYING BRAKES,A GRINDING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. UPON GETTING THE VEHICLE CHECKED IT WAS DISCOVERED THAT THE INNER BRAKE PADS WERE WORN DOWN TO THE BARE METAL, WHILE THE OUTSIDE BRAKE PADS WERE IN NEW CONDITION. THE FRONT BRAKES WERE ASSESSED AT 80% REMAINING LIFE. NEW PADS, CALIPERS, AND ROTORS WERE REQUIRED TO FIX THE PROBLEM. THE CAUSE OF THE PROBLEM: THE BRAKE CALIPER BRACKET (CALIPER SLIDE) SEIZED UP, CAUSING THE CALIPER TO SIT OFFSET, AND THUS WEAR THE BRAKE PADS PREMATURELY AND UNEVENLY. THE VAN HAD 30,000 MILES ON IT, AND WAS JUST OFF OF BUMPER TO BUMPER WARRANTY. FORD WAS NOT WILLING TO COVER ANY COST OF REPAIRS.*AK

WHILE DRIVING MY FORD FREESTAR THE ENGINE STARTED TO MISS. AFTER A SHORT DISTANCE IT DIED COMPLETELY. LUCKILY, I WAS ON A SIDE ROAD AND ABLE TO PULL TO THE SIDE OUT OF THE TRAFFIC. THE PROBLEM WAS THE RESULT OF A MANUFACTURING DEFECT ALLOWING WATER TO LEAK INTO THE ENGINE COMPARTMENT AND THEN INTO THE PCM DESTROYING IT. AT 29,000 MILES THE PCM HAD TO BE REPLACED WITHOUT ANY PAYMENT BY FORD. *TR

UNKNOWN, PROBLEM JUST OCCURREDS UNDER CERTAIN CONDITIONS. WHILE DRIVING THE BRAKE PEDAL, WHEN DEPRESSED FOR BRAKING, DROPPED GIVING THE DRIVER THE INPRESSION THAT THE BRAKES MIGHT HAVE TOTALLY GIVEN OUT. MYSELF DRIVING THE VEHICLE. THE PEDAL SEEMED TO DROP APROXIMATELY ONE INCH PRIOR TO BRAKING NORMALLY SEVARAL TIMES IN A TWO MILE TEST DRIVE. OTHERS DRIVING WITH THE FULL COMPLIMENT OF PASSENGERS STATED THAT THE BRAKES WENT ENTIRELY TO THE FLOOR AND ONLY THEN ENGAGED IN A TOTALY LOCKED PANIC STOP , NO SIGN OF ANTI-LOCK PUMPING, AND PULLED VIOLENTLY TO THE SIDE. HAVING EXPERIENCED SIMILAR SYPTOMS I MADE THE ASSUMTION THAT THE PASSENGER LOAD EFFECTED THE DEGREE OF SEVERITY. ANOTHER FACTOR APPEARED TO BE RAIN, NO SUCH SYMPTOMS WERE REPORTED UNTIL THE DAY OF, OR THE DAY IMMEDIATELY FOLLOWING RAIN. DEALER WAS UNABLE TO LOCATE PROBLEM OR DUPLICATE BRAKE PEDAL DROP. SECOND DEALER HELD VEHICLE FOR EVALUATION FOR CLOSE TO A MONTH, BUT VERY LITTLE RAIN HAS FALLEN DURING THAT TIME. SINCE THIS VEHICLE SERVICES HANDICAPPED INDIVIDUALS I COULD NOT PLACE BACK IN SERVICE WITH THE POTENTIAL PROBLEM, AND THREE REPORTS OF FAILURE. *AK

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING SPEEDS RANGING FROM 50 TO 60MPH, THERE IS A GRINDING NOISE AND THE BRAKE PEDAL IS EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE DEALER STATED THAT THE REAR CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY ONE WEEK LATER SHE EXPERIENCED THE SAME FAILURE. THE CONTACT STATED THAT THE PROBLEM HAS OCCURRED ON 4 OCCASIONS AND IT IS WORSE WHEN IT IS RAINING. THE CURRENT AND FAILURE MILEAGE WERE 9,558. THE CONSUMER HAS PROVIDED A COPY OF REPAIR INVOICE. UPDATED 06/07/07 *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING OVER 35 MPH, THE VEHICLE MADE A LOUD WHISTLING NOISE. THE NOISE STOPPED WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE CONTACT STATED THAT SHE EXPERIENCED THE SAME FAILURE AS NOTED IN RECALL # 04V446000 (WHEELS:CAP/COVER/HUB). THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN TAKEN IN FOR DIAGNOSIS. THE CURRENT MILEAGE IS 29,000 AND FAILURE MILEAGE WAS 27,000.

ON 4/11/07 FORD SERVICE DEPARTMENT. INFORMED ME THE REAR BRAKES & ROTORS ON THE 04 FREESTAR WERE SHOT AND NEEDED IMMEDIATE REPLACEMENT AT A COST OF $575.00.I THOUGHT THEY WERE LYING TO ME BECAUSE I HAD MORE THAN 20 DIFFERENT CARS,TRUCKS,& VANS, BUT NEVER HAD FACTORY INSTALLED BRAKE PADS WEAR OUT AT 20000 MILES ,AND ESPECIALLY ROTOR DAMAGE SO BAD THAT THEY HAD TO BE REPLACED. ALSO THERE WAS NO WARNING SIGNS LIKE A GRINDING NOISE OR A PULSATING BRAKE PEDAL. NOTHING. SO I MENTIONED THE 3/36 BUMPER 2 BUMPER WARRANTY ,AND THE 6/75000 ESP PLUS DELUXE EXTENDED WARRANTY W/$0 DEDUCTIBLE , AND I WAS TOLD THIS WAS A WEAR ITEM , AND WAS NOT COVERED. THEY SAID I PROBABLY RODE THE BRAKE PEDAL OR DROVE WITH THE PARKING BRAKE ON. I DIDN'T DRIVE WITH 2 FEET AND NEVER USED THE PARKING BRAKE. I ASKED HOW LONG WERE THE BRAKES DESIGNED TO LAST UNDER NORMAL USE, .THEY DIDN'T KNOW. SO I LEFT THE DEALER, AND WENT TO AN INDEPENDANT EX FORD MECHANIC , WHO DETERMINED TO FIND A FROZEN CALIPER OR SOMETHING ELSE DEFECTIVE.WHAT WE FOUND WAS NOT WHAT I WAS EXPECTING.THE CALIPERS WERE NOT FROZEN, AND THE PADS WERE NOT COMPLETELY WORN DOWN ALTHOUGH THE OUTER PADS WERE TWICE AS WORN AS THE INNER PADS,THERE WAS NO METAL TO METAL CONTACT(RIVETS OR PAD BACKING).IT SEEMS THAT THE METALLIC OR SEMI-METALLIC PADS THEMSELVES WOULD RUST A BIT AND SINCE THE FRONT BRAKES DO MOST OF THE STOPPING,T HE RUST ON THE REAR PADS NEVER COMPLETELY WORE OFF EACH DAY AND THE PADS AND ROTORS NEVER HEATED UP ENOUGH TO BUILT UP THE GLA

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT 5 MPH THE CONTACT HEARD A GRINDING NOISE IN THE REAR OF THE VEHICLE WHEN EVER THE BRAKE WERE DEPRESSED. THE MECHANIC STATED THAT THE GRINDING NOISE WAS DUE TO THE REAR BRAKES. THE MECHANIC REPLACED THE REAR BRAKE PADS, ROTORS, AND CALIPERS. THERE HAVE NOT BEEN ANY OCCURRENCES SINCE THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 40,000. *AK UPDATED 05/04/07. *JB

ON 4/11/07 AS MY HUSBAND WAS DRIVING OUR CHILDREN TO SCHOOL, THE REAR WINDOW OF OUR 2004 FORD FREESTAR BURST, SHATTERING FOR NO APPARENT REASON. THERE WERE NO CHIPS OR CRACKS PRIOR TO THE EXPLOSION. FORTUNATELY, NO ONE WAS IN THE LAST ROW, OTHERWISE, SOMEONE COULD HAVE BEEN SERIOUSLY INJURED. ALTHOUGH THE DEALERSHIP ADMITS TO OTHER OWNERS OF FORD VEHICLES HAVING SIMILAR SITUATIONS, WE WERE TOLD THEY WOULD DO NOTHING BECAUSE THE WARRANTY HAS EXPIRED. I CAN ONLY ASSUME THAT IF THE ENTIRE REAR END OF THE VAN EXPLODED BECAUSE OF DEFECTIVE MATERIAL, THEY WOULD ALSO GIVE US THE UNACCEPTABLE ANSWER, "YOUR WARRANTY HAS EXPIRED!" THE ENTIRE WINDOW WAS GONE. WE HAD TO PAY $250 AND OUR INSURANCE PAID THE REMAINING BALANCE TO HAVE IT REPLACED. I DO NOT FEEL SAFE IN A VEHICLE WHERE WINDOWS CAN "OUT OF THE BLUE" EXPLODE. WHICH ONE WILL BE NEXT? *TR

DRIVING WITH CRUISE CONTROL ON IN A 2004 FORD FREESTAR. TAP BRAKE TO RELEASE CRUISE CONTROL. ONCE I WAS READY TO ACCELERATE AGAIN, I TRIED TO PUSH THE GAS PEDAL. HOWEVER THE GAS PEDAL WAS ALL THE WAY TO THE FLOOR AND I HAD A LOSS OF ACCELERATION POWER. I COULD NOT ACCELERATE AND HAD TO PULL OFF THE HIGHWAY. ONCE THE CAR WAS INSPECTED, IT WAS FOUND THAT A PLASTIC CLIP CAME OFF OF THE GAS PEDAL. VEHICLE WAS TAKEN IN FOR REPAIRS. AN ENTIRE THROTTLE PANEL WAS ORDER TO FIX THE PROBLEM.

2004 FORD FREESTAR. BACKING OUT OF THE DRIVE-WAY I PUT THE VAN IN PARK AND LEFT IT IDLE IN THE STREET TO SEE IF I ACCIDENTLY RAN OVER A GABAGE CAN. WHILE STANDING OUTSIDE OF THE VAN TALKING TO MY HUSBAND I NOTICE THE VAN WAS IN REVERSE. I TRIED TO GET BACK INTO THE VAN AND I FELL OUT OF THE VAN TRAPPED BETWEEN THE FRAME AND THE DOOR OF THE VAN. WHILE STILL ROLLING I COULD HEAR MY BONES BREAKING. I SUFFERED 2 BROKEN RIBS AND NERVE AND MUSCLE DAMAGE - TO THIS DAY I AM STILL NOT TOTALLY HEALED AND I HAVE BEEN IN THE EMERGENCY ROOM TWICE. I HAVE NOTIFIED FORD. THEY WILL NOT CALL ME ONLY HAVE WRITTEN ME A LETTER. WHEN I CALL THE CUSTOMER SERVICE THEY WILL NOT RELEASE ANY PHONE NUMBERS TO ME. I HAVE HAVE RESPONDED AND HAD NOT RETURN REPLY. LUCKLY MY HUSBAND WAS ABLE TO STOP THE VEHICLE BEFORE IT HIT A NEIGHBORS HOUSE. IN ADDITION THE VAN TURNED BEFORE RUNNING ME OVER. WHEN YOU TAKE YOU FOOT OFF THE BRAKE WHILE IN REVERSE THE VAN IMMEDIATELY ROLL BACKWARDS. THERE IS NO WAY I COULD GOTTEN OUT OF THE VAN WHILE IN REVERSE. I FEEL THERE WAS EITHER A FALSE PARK OR THE VAN GEAR WAS STUCK BETWEEN PARK AND REVERSE AND THE SLIGHTEST MOVEMENT CAUSE THE VAN TO SLIP BACK TO REVERSE. THE VEHICLE HAS BEEN INSPECTED BY THE FORD DEALERSHIP.

TL*- THE CONTACT OWNS A 2004 FORD FREE STAR WITH A CURRENT AND FAILURE ODOMETER READING OF 64000 MILES. THE CONTACT STATED THAT THE REAR AXLE TORQUE ARM CAME APART ON MARCH 9, 2007 WHILE DRIVING AT 2 MPH AND AFTER DRIVING OVER A SPEED BUMP. THE CONTACT CALLED FORD MOTORS, WHO CLAIMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO TO ASSIST IN THE REPAIRS. *AK

TL*- THE CONTACT STATED THAT THE 2004 FORD FREESTAR'S TRANSMISSION FAILED AT 79,000 MILES WHILE DRIVING AT 40 MPH AND GOING UP A HILL, THE ENGINE REVVED, AND THE VEHICLE WOULDN'T ACCELERATE AT THE NORMAL SPEED, BUT SHE DID GET TO THE TOP OF THE HILL. THE CONTACT STATED THAT THE ENGINE CONTINUED TO RUN ,BUT ONCE SHE GOT TO THE TOP OF THE HILL THE VEHICLE WOULDN'T ACCELERATE. THE CONTACT STATED THAT SOME MEN PUSHED HER TO SIDE THE SIDE OF THE ROAD. THE CONTACT STATED SHE HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND THEY INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED OR REWORKED ON. SHE WAS STILL UNDER THE 3 YEAR WARRANTY BUT HAD EXCEEDED THE MILES UNDER THE WARRANTY. THE CONTACT STATED THAT THE DEALERSHIP REPLACED THE TRANSMISSION. SHE CONTACTED THE MANUFACTURER, FILED A COMPLAINT AND WAS GIVEN CASE# 0417400577. THE FAILURE MILEAGE WAS 78830 ,AND THE CURRENT MILEAGE WAS 79000.*AK THE FRONT AND REAR BRAKE LINING AND CIRCUIT BREAKER WERE REPLACED, THE REAR WIPER WAS LOOSE. UPDATED 04/12/07. *JB

FAILURE OF REAR BRAKE ROTORS. *NM

WIFE'S VAN. REPORTED THAT IN COLD WEATHER IT WOULD START HARD. RECENTLY WHILE DRIVING TO WORK IT BUCKED SEVERAL TIMES. WAS ABLE TO GET TO WORK. INFORMED ME OF THE PROBLEM WHERE I WENT TO CHECK VAN. IT WOULDN'T START AFTER 5 ATTEMPTS, THEN IT STARTED UP BUT WAS A HARD START. AT THE SAME TIME CHECK ENGINE LIGHT CAME ON. DECIDED TO TOW IT TO DEALER. FLAT BED CAME BUT COULDN'T GET TO VAN. TO ASSIST IN POSITIONING VAN FOR FLATBED; VAN STARTED ON FIRST TRY BUT NOW WHEN IT WAS PUT INTO GEAR, IT DIDN'T MOVE. EITHER FORWARD OR REVERSE. WE PUSHED IT INTO POSITION. TOOK TO DEALER WHERE NOW IT WENT INTO GEAR TO OFFLOAD IT FROM FLAT BED. DEALER STATED WHEN THEY DEPRESSED THE BRAKE, ALL DASH LIGHTS LIT UP. STATED IT WAS A DEAD SHORT THEY HAD TO TRACE THE WIRING. RECEIVED CALL 2 DAYS LATER, DEALER TELLING ME THEY HAVE TO DROP THE TRANSMISSION. WHICH THEY DID, I SAW IT ON A STAND, STRIPPED OF ALL INNER COMPONENTS. WAS TOLD SINCE IT'S UNDER WARRANTY (26,000 MILES), THEY ARE GOING TO REPLACE EVERYTHING THAT LOOKS REMOTELY WRONG. BEEN A WEEK AND STILL WAITING FOR ANSWERS. *JB

DROVE THE VEHICLE 100 MILES, GOT GAS, STARTED THE CAR, WOULD NOT SHIFT INTO ANY GEARS. YOU CAN MOVE THE GEAR IN TO GEAR BUT THE TRANSMISSION WILL NOT SHIFT INTO GEAR. I WAS LEFT STRANDED WITH 3 KIDS 100 MILES FROM HOME, THIS HAPPENED WITHOUT WARNING. *NM

THE VEHICLE I OWN IS A 2004 FORD FREESTAR VAN. I PURCHASED IN 2003. IT HAS 35,698 MILES ON IT. AT APPROXIMATELY 35,000 MILES THE REAR BRAKES STARTED MAKING A GRINDING NOISE WHEN THE BRAKES WERE APPLIED. I TOOK IT TO THE DEALER WHERE IT WAS PURCHASED- THE BRAKES HAD TO BE REPLACED-INCLUDING ROTORS AND PADS. THG ROTORS WERE SO WORN THERE WAS NO WAY TO TURN THEM-THEY HAD TO BE REPLACED. A TOTAL COST OF $447. WHY DID THESE BRAKES WEAR OUT SO SEVERELY WITH ONLY 34,00 MILES ON THEM? AND WHY NOT THE FRONT BRAKES-THIS WAS ON THE REAR BRAKES! I'VE NEVER HAD A BRAKE JOB ON IT SO FAR- UNTIL THIS! *NM

DT*: THE CONTACT STATED A LEAK WAS NOTICED UNDER THE VEHICLE AND POWER STEERING FLUID WAS ADDED OFTEN. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE POWER STEERING PRESSURE LINE FRACTURED. THERE WAS A NHTSA RECALL, # 03V457000, REGARDING THE POWER STEERING: HOSE, PIPING AND CONNECTIONS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

FAULTY CALIPER ON THE FORD 2004 FREESTAR. *NM

DT*: THE CONTACT STATED UPON PURCHASE, IT WAS NOTICED THE ROTORS WERE SCRATCHED; THE ROTORS AND PADS WERE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP 3,000 MILES LATER FOR AN OIL CHANGE, WHERE IT WAS THEN DETERMINED THE ROTORS NEEDED TO BE TURNED. THE BRAKES SHOOK WHILE STOPPING AND WHEN THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE, THE ROTORS WERE REPLACED. THE VEHICLE CONTINUED TO SHAKE WHILE STOPPING.

UPON LEAVING THE INTERSTATE AND COMING INTO TOWN (APPROXIMATELY 1 MILE ) MY VEHICLE MADE A SLIGHT NOISE, I LOOKED AT MY GAUGES WITH NO INDICATORS ON I PROCEEDED INTO MY DRIVEWAY WHERE MY VAN BEGAN TO ERUPT INTO FLAMES WITHIN MOMENTS THE ENTIRE FRONT END WAS ENGULFED WITH 12 FT. FLAMES I CALLED THE FIRE DEPT WHO EXTINGUISHED THE FLAMES, I NARROWLY ESCAPED THE VAN. *JB

STARTED TO NOTICE GRINDING NOISES AND EXCESSIVE WEAR TO REAR PADS AND ROTORS. TOOK CAR INTO LOCAL DEALER FOR INSPECTION. WAS TOLD THAT YES, THE REAR NEEDED NEW PADS AND ROTORS AND SINCE IT WAS NORMAL WEAR (APPROXIMATELY. 40K MILES) IT WAS NOT COVERED UNDER VEHICLE EXTENDED WARRANTY. TOOK VEHICLE TO IND. REPAIR SHOP FOR REPAIR. FRONT BRAKES HAVE BEEN TROUBLE FREE SO FAR. *JB

DT*: THE CONTACT STATED THERE WAS A POPPING AND GRINDING NOISE HEARD COMING FROM THE FRONT PASSENGER SIDE AREA. PRIOR TO TAKING A TRIP, THE DEALERSHIP REPLACED THE BRAKE PADS ON THE FRONT PASSENGER SIDE. WHEN THE CONTACT RETURNED FROM THE TRIP, THERE WAS ROARING NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALERSHIP DETERMINED THE REAR BRAKES NEEDED SHOES AND ROTORS.

THIS IS A GENERAL COMPLIANT ABOUT MY 2004 FORD FREESTAR. THE PROBLEMS STARTED ALMOST IMMEDIATELY AFTER DRIVING THE CAR AWAY FROM THE DEALER. 1. I WAS AT A STOP LIGHT AND THE RUBBER COVER FELL OFF OF THE BRAKE PEDAL. 2. THE NEXT THING WAS THE KEYLESS REMOTE WORKED ABOUT 50% OF THE TIME TO OPEN THE PASSENGER DOORS. 3. THEN AFTER ABOUT THE FIRST 500 MILES OF DRIVING, THE STEERING WHEEL OSCILLATED IN MY HANDS WHEN COMING TO A STOP. 4. ALSO WHEN DRIVING THERE WERE SEVERAL ANNOYING SOUNDS. 5 FINALLY, AND THIS IS THE MOST ANNOYING OF ALL, I CAN'T RUN THE HEATER IN THE COLD WEATHER BECAUSE EXCESSIVE HOT AIR COMES FROM THE DEFROST VENTS EVEN THOUGH I HAVE THE CONTROL SET TO 'FLOOR VENTS' ONLY. NOW WHAT HAS THE FORD DEALERS DONE ABOUT THE PROBLEMS? 1. I REPLACED THE RUBBER COVER ON THE BRAKE PEDAL. 2. THE DEALERS REFUSE TO FIX THE KEYLESS REMOTE PROBLEM. THEY CLAIM IT IS WORKING FINE EVEN THOUGH I TOOK IT TO INDEPENDENT ALARM TECH WHO TOLD ME THE 'UNLOCK ALL' RECEIVER NEEDS TO BE REPLACED. 3. THE OSCILLATION OF THE STEERING WHEEL WHILE STOPPING WAS ' FIXED' BY ONE DEALER BY GRINDING DOWN A WARPED BRAKE ROTOR. THIS REPAIR, WHICH I OBJECTED TO FORD NOT REPLACING THE ROTOR WITH A NEW ROTOR, ONLY LASTED A FEW THOUSAND MILES AND THE PROBLEM RECURRED. I TOOK IT TO ANOTHER DEALER WHO REPLACED THE BAD ROTOR. 4. ONE OF THE ANNOYING SOUNDS WAS FIXED BY ONE DEALER BUT NOT ALL OF THE SOUNDS. I TOOK IT TO ANOTHER DEALER AND ALL WERE FIXED. 5. THE DEALERS REFUSE TO FIX THE PROBLEM OF EXCESSIVE HOT A

WHEN PUTTING THE VEHICLE INTO DRIVE FROM REVERSE IT ROLLS QUITE A BIT. IT HAPPENS OFTEN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAY IT'S NORMAL AND THEY HAVE RECEIVED NO OTHER COMPLAINTS LIKE THIS. I ALMOST HIT ANOTHER CAR THAT WAS BEHIND ME IN A BANK LINE DUE TO THIS. *JB

EXPERIENCED A VERY LOUD SQUEALING NOISE THAT APPEARED TO BE COMING FROM THE FRONT WHEELS - THIS USUALLY OCCURRED AT SPEEDS >60 MPH. WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY TO THE RIGHT, THE NOISE WOULD CEASE. WHEN THE WHEELS WERE STRAIGHTENED AGAIN, THE NOISE WOULD CONTINUE. TOOK THE VEHICLE TO THE DEALER WITH NO ISSUES FOUND. I HAD SUGGESTED AT THAT TIME THAT THE PROBLEM APPEARED TO BE FRONT WHEEL BEARING RELATED OR SOMETHING OF THAT NATURE - NO ISSUES FOUND WITH THE VEHICLE AT THAT TIME. THE PROBLEM CONTINUED. TOOK THE VEHICLE BACK 2 MONTHS LATER - REPORTED THAT THIS WAS A KNOWN ISSUE FOR THE BEARINGS TO BE REPLACED (AND SOME OTHER NON-SPECIFIC WORK WITH THE HUBS). THIS IS LISTED IN THE RECALL SECTION FOR THIS VEHICLE AS A KNOWN ISSUE SINCE 2004!! WHY WAS THIS NOT TAKEN CARE OF PREVIOUSLY UNDER A RECALL AND WHY DID THEY NOT SEE THE BULLETIN ON THIS THE FIRST TIME I TOOK THE VEHICLE IN?*JB

DT*: THE CONTACT STATED IN APRIL 2005, THE ABS AND AIRBAG LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CODES WERE RESET AND THE LIGHTS WENT OFF. THEN, WHILE DRIVING 40 MPH ON DRY ROADS, A VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE BRAKE PEDAL WAS DEPRESSED, BUT THE ABS DID NOT ACTIVATE. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS WEARING A SEAT BELT, BUT SUSTAINED A BROKEN ANKLE AND HAND, A DISLOCATED SHOULDER, AND A CONCUSSION. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE PROBLEM WITH THE AIRBAGS OR ANTILOCK BRAKES.

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE WAS DIFFICULT TO STOP AND THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE.

DT*: THE CONTACT STATED THE BRAKE PEDAL WENT TO THE FLOOR TWICE WHILE ATTEMPTING TO STOP. THIS OCCURRED AT 30 MPH. THE FIRST TIME, THERE WAS NO DAMAGE. THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM, BUT REPLACED THE MASTER CYLINDER. THE SECOND TIME, WHILE APPROACHING AN INTERSECTION, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE VEHICLE DID NOT SLOW DOWN; THE VEHICLE WAS STEERED TO THE RIGHT OVER A CURB INTO A PARKING LOT. THE VEHICLE DID NOT SLOW DOWN AND CROSSED A THREE LANE HIGHWAY INTO ANOTHER PARKING LOT WHERE THE VEHICLE WAS STOPPED BY SHRUBS. THIS CAUSED A TIRE TO BLOW OUT AND MINOR DAMAGE TO THE BUMPER. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM.

2004 FREESTAR WILL NOT SHIFT OUT OF PARK AND CRUISE CONTROL IS HARD TO DISENGAGE. *TS INITIALLY THIS WAS AN INTERMITTENT PROBLEM BUT RECENTLY IT HAD BEEN MORE FREQUENT. THIS PROBLEM ONLY OCCURRED DURING VERY DAMP AND/OR COOL WEATHER. THE DEALER WAS UNABLE TO DETERMINE IF THIS WAS AN ELECTRICAL OR BRAKE PROBLEM. *NM

A REAR BRAKE CALIPER STUCK WHICH CAUSED THE BRAKE PAD TO GRIND DOWN TO ZERO PAD AND INTO MY ROTOR. I HAD TO HAVE THE PADS AND ROTORS REPLACED DUE TO THE FAILURE OF THE CALIPER. THE CALIPER IS A COVERED PART UNDER THE WARRANTY. THE DEALER AND FORD REFUSES TO COVER THE RESULTING DAMAGE TO THE ROTORS EVEN THOUGH THE WARRANTY CLEARLY STATES THAT IT WOULD DO SO. I WANT REIMBURSED FOR MY REPAIR. *NM

DRIVER WAS OPERATING A 2004 FORD FREESTAR VAN ON 9/20/05. THIS VEHICLE IS EQUIPPED WITH A TRANSMITTER, RECEIVER STYLE CRUISE CONTROL. HE WAS BEHIND A DUMP TRUCK WHEN SUDDENLY HIS CRUISE CONTROL ACTIVATED, WHICH CAUSED SUDDEN ACCELERATION, ALMOST CAUSING HIM TO REAR END THE TRUCK. THE CRUISE CONTROL TRANSMITTER WAS REMOVED FROM THIS VAN SEVERAL MONTHS AGO. I FEEL ANOTHER MOTORIST ACTIVATED THEIR CRUISE CONTROL, WHICH ACTIVATED OUR COMPANY'S VAN CRUISE CONTROL. HOW MANY FREQUENCY CODES DID FORD USE WITH THIS DANGEROUS SET UP FOR CRUISE CONTROL? *NM

PASSENGER SIDE AIR BAG LIGHT INTERMITTENTLY TURNS ON AND OFF WHEN A PERSON ABOVE THE WEIGHT REQUIREMENTS IS SEATED IN THE PASSENGER SEAT. THIS CAN OCCUR EITHER WHEN A PERSON IS SHIFTING IN THE SEAT OR WHEN THEY ARE STATIONARY. THIS HAS OCCURRED MULTIPLE TIMES WITH VARIOUS PASSENGERS. THERE APPEARS TO BE NO RHYME OR REASON AS TO WHEN IT OCCURS. THIS IS A SERIOUS CONCERN OF MINE BECAUSE IF AN ACCIDENT OCCURRED WHILE THE LIGHT IS ON, TURNING THE AIRBAG OFF, THE RESULT COULD BE SERIOUS. SEPTEMBER 5, 2005 WAS THE MOST RECENT OCCURRENCE. *JB

VIBRATION IN GAS PEDAL BETWEEN 20-40 MPH & 1500-2000 RPM.... BEEN TO 3 DEALER, NO RESOLUTION. *JB

2004 FORD FREESTAR DEVELOPED A PROBLEM WITH THE AUTOMATIC TRANSMISSION; WHEN IN DRIVE THE VEHICLE ROLLS BACKWARDS. *MR *SC ALSO WHILE IN REVERSE THE VEHICLE WILL ROLL FORWARD. SERVICE DEALER STATED THAT THE SEALED GEAR BOX DID NOT HAVE ENOUGH FLUID TO KEEP THE VAN IDLED AT 800 RPMS AND THAT THERE WAS NOTHING FURTHER THEY COULD DO ABOUT THE PROBLEM. *TT

I PURCHASED A FREESTAR IN MARCH 2005, AND RETURNED TO THE LOCAL DEALERSHIP 2 DAYS LATER COMPLAINING ABOUT BRAKE PROBLEMS. THE SALES MANAGER TOLD ME THAT THE VEHICLE WAS REPAIRED AND FUNCTIONING PROPERLY. I CONTINUED TO DRIVE THE CAR HEARING GRINDING NOISES WHEN I APPLIED THE BRAKE. IN AUGUST 2005, I RECEIVED A RECALL LETTER FROM FORD MOTOR INFORMING ME THAT THE ROTOR AND HUBS NEEDED TO BE REPLACED ON THIS VEHICLE. MY CONCERN IS THAT THE RECALL WAS ISSUED IN SEPT. 2005 AND THE VEHICLE WAS ON A FORD DEALERSHIP AND THEY DID NOT FIX THE CAR PRIOR TO SELLING IT. *JB

CLICKING NOISE ONCE GAS PEDAL WAS TOUCHED-DEALER STATED WAS FRONT END CONTROL ARM PROBLEM-VERY UNSAFE TO DRIVE -COULD CAUSE CRASH OR EVEN DEATH-THEY REPAIR BOTH CONTROL ARMS AND PERFORMED WHEEL ALIGNMENT-INTERNET SITE SHOWED RECALL BEEN SENT TO CUSTOMER CONCERNING THIS PROBLEM, I NEVER RECEIVED RECALL NOTIFICATION. I OWN A 2004 FORD FREESTAR THAT AT THIS TIME IT HAS 14,000 MILES ON IT. *JB

THIS IS THE 4TH TIME THAT THIS HAS HAPPEN. I AM DRIVING DOWN THE ROAD AND THE ENGINE SHUTS DOWN ON MY 2004 FREESTAR 3.9L OHV EFI ENGINE. I HAVE TAKEN IT TO WEBBFORD DEALER IN HIGHLAND IN FOR THE SAME THING AND THEY SAID THAT THEY HAD FORDMOTOR TECHS LOOK AT IT AND THEY THINK THEY HAD FIX IT. THE FIRST TWO TIMES IT HAPPEN I ALMOST GOT HIT BY A SEMI TRUCK BECAUSE CAUSE THE ENGINE SHUTDOWN. I HOPE NO ONE EVER GET KILLED BECAUSE OF THIS DEFECT IN THIS VAN. *NM

2004 FORD FREESTAR VAN DEVELOPED A PROBLEM WITH THE AUTOMATIC TRANSMISSION. WHEN THE VEHICLE IS IN DRIVE IT ROLLS BACK AND IN REVERSE IT ROLLS FORWARD.***NO ANSWER REQUIRED***. *MR THE DEALER TOLD THE CONSUMER THERE IS A SEALED GEAR BOX IN THE VEHICLE WHICH DOESN'T HAVE ENOUGH FLUID TO KEEP THE VEHICLE IDLE AT 800 RPMS. *JB

GOODYEAR-INTEGRITY (P235/60R16) (99S) (025941) TIRES ON 2004 FORD FREESTAR. NOTICED THUMPING NOISE AT 10,000 MILES. SOUNDING LIKE YOU HAVE A FLAT. AT 19,000 TIRES ARE SHOWING OVERLAP OF TREAD. FORD DEALER TOLD US TO ROTATE TIRES. THIS HAS NOT RESOLVED PROBLEM. WE ARE AFRAID THAT THE TIRES ARE GOING TO SEPARATE AND CAUSE AN ACCIDENT. *NM

WAS CLEANING MY 2005 FORD FREESTAR AND PULLED THE LEVER THAT RELEASES THE BACK OF THE BENCH SEAT DIRECTLY BEHIND THE DRIVERS SEAT. THE BACK OF THE SEAT CAME DOWN SO HARD THAT IT CUT THE END OF MY THUMB OFF, INCLUDING THE ENTIRE NAIL. I HAD TO GO TO THE EMERGENCY ROOM FOR TREATMENT AND FOLLOWUP WITH AN ORTHOPEDIC SURGEON. SO FAR, TO MY KNOWLEDGE, NOTHING TO DATE HAS BEEN DONE TO CORRECT THIS.

MY FAMILY INCLUDING 3 SMALL CHILDREN WERE IN THE VAN TRAVELLING HOME AND MY HUSBAND WAS IN A MINOR (30 MPH) HEAD ON COLLISION WITH ONLY DAMAGE TO THE LEFT FRONT END. A FEW MINUTES FOLLOWING THE COLLISION THE ENGINE OF THE VEHICLE CAUGHT ON FIRE, WITHIN TEN MINUTES THE ENTIRE FRONT HALF OF THE VEHICLE WAS FULLY ENGULFED IN FLAMES. EVERYBODY WE HAVE TALKED TO HAS SAID THERE IS NO REASON THE VEHICLE SHOULD HAVE CAUGHT ON FIRE DUE TO THE COLLISION.

GRINDING NOISE IN REAR PASS SIDE WHEEL. CALIPER FAILED, CAUSED THE PAD TO SLIP AND ATE THROUGH THE ROTOR CAUSING THE WHEEL TO LOCK UP COMPLETELY. TOOK VEHICLE TO FORD DEALER, THEY ADVISED THE WHOLE BRAKE SYSTEM NEEDED TO BE REPLACED, WHICH WE DID. CALIPER, ROTOR, AND PAD REPLACED ON REAR PASS SIDE BRAKE SYSTEM, AND PAD REPLACED ON REAR DRIVER'S SIDE.

DT: ON JULY 6 2005 THE CONSUMER TOOK THE VEHICLE IN FOR INSPECTION AND WHILE INSPECTING IT, THE DEALER STATED THAT THERE WAS A PROBLEM. THE DEALER REPORTED THE BRAKE PADS AND ROTORS NEEDED TO REPLACED . THE CONSUMER THINKS THIS IS UNFAIR BECAUSE THIS CAR WAS INSPECTED AND CHECKED REGULARLY. THERE WERE NO WARNINGS FROM THE VEHICLE THAT THERE WAS A PROBLEM. THE CONSUMER STATED IT WAS THE CALIPER THAT ORIGINALLY CAUSED THE PROBLEM. VEHICLE HAS NOT BEEN REPAIRED YET. *JB

WE WERE TRAVELLING FROM PIGEON FORGE, TN TO GREENSBORO, NC THROUGH ASHVILLE, NC ON I-40. WHEN WE REACHED THE VICINITY OF GREENSBORO WE NOTICED WHILE TRYING TO PASS A TRUCK ON A SLIGHT UPGRADE THE TRANSMISSION FAILED TO GET POWER TO THE ROAD. THE ENGINE WOULD EVENTUALLY "CATCH" AND WE WERE ABLE TO MAKE IT ANOTHER 8 MILES TO OUR DESTINATION. AFTER SITTING FOR SEVERAL HOURS WE STARTED THE CAR AGAIN AND THE SAME PROBLEMS OCCURED (ENGINE REVVING BUT TRANSMISSION WOULD NOT CATCH). WE MANAGED TO DRIVE THE VAN TO BOB DUNN FORD IN GREENSBORO WHERE IT WAS DIAGNOSED AS AN INTERNAL TRANSMISSION FAILURE AND PARTS HAD TO BE ORDERED. ON THE WORK ORDER IT STATED: TRANSMISSION IS SLIPPING. VERIFIED COMPLAINT. REMOVED TRANSMISSION AND DISASSEMBLE, FOUND FORWARD CLUTCHS BURNT. OVERHAUL TRANSMISSION. REPLACE CLUTCHES, SEALS, FILTER AND FLUID. PARTS LISTED: 3F2Z-7902-ACRM CONVERTER ASY 4F1Z-7A100-AA CONTROL ASY F5DZ-7A098-AA SCREEN ASY XT-5-QM FLUID TRANSM 4F1Z-7153-AA KIT GASKET XF2Z-7B164-CA PLATE ASY DR 4F1Z-7B164-CA PLATE 4F1Z-7B164-AA PLATE ASY DR XF2Z-75164-CA PLATE ASY DR 4F1Z-7B164-BA PLATE ASY DR XF2Z-75442-BA DRIVEN PLATE XF1Z-7B442-EA DRIVEN PLATE XF1Z-7B442-BA DRIVEN PLATE XF2Z-7B442-AA DRIVEN PLATE ALL WAS COVERED UNDER WARRENTY. I WOULD LIKE TO COMMEND BOTH DEALERSHIPS INVOLVED IN THE INCIDENT: BOB DUNN FORD, GREENSBORO, NC AND JACK KAIN FORD IN VERSAILLES, KY FOR THEIR HELP IN RECLAIMING MONEY ON TRANSPORTATION DUE TO LOSS OF FAMILY MEMBER WHILE CAR WAS DOWN. FORD SHOULD BE AWARE O

WE JUST PURCHASED A 2004 FORD FREESTAR. I AM 67 AND WENT TO GET OUT OF THE BACK DOOR AND THE DRIVER ACCIDENTALLY PUSHED THE BUTTON TO CLOSE THE DOOR.IT CRUSHED MY LEG, AS THERE IS NO WAY TO STOP THE DOOR. THERE ARE NO SAFETY SWITCHES. EVERYONE IN THE CAR TRIED TO HELP AND THE DOOR WOULD NOT GO BACK. THIS WOULD HAVE KILLED A CHILD OR MY 89 YEAR OLD MOTHER. THERE NEEDS TO BE A RECALL. MY HUSBAND HAS SIZE 14 SHOES AND WHEN HE TRIED TO GET OUT THE SAME DOOR, HIS KNEE ALMOST HIT THE DOOR CLOSING BUTTON...AND HE WAS WATCHING OUT FOR THE PROBLEM.

DT: WHEN THE CONSUMER TRIED TO STOP THE CAR IT ACCELERATED/ KICKED IN, AND THE CONSUMER HAD TO TAKE THE CAR OUT OF GEAR TO GET IT TO STOP. THE CONSUMER HAD THE DEALERSHIP LOOK AT THE CAR 5 TIMES. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM, THERE WAS NO WAY THAT THEY COULD FIX IT. THIS HAS BEEN ONGOING ON FOR ABOUT 6 MONTHS. THE CONSUMER HAS NOT CONTACTED FORD OR THE MANUFACTURER. *AK THE AIR BAG LIGHT HAD ILLUMINATED AND FORD FIXED THE PROBLEM. ON ANOTHER OCCASION, WHILE DRIVING IN TRAFFIC, THE CONSUMER APPLIED THE BRAKES BUT THE ACCELERATOR KICKED IN. (THIS HAPPENED ON MANY OCCASIONS) *SC