2004 Ford Freestar complaints

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED WITH OUT ANY WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 10/12/11*LJ UPDATED 10/24/11

TRAVELING ON INTERSTATE IN FAR LEFT LANE AND THE TRANSMISSION SUDDENLY FAILED LEAVING US WITHOUT ABILITY TO ACCELERATE. ONLY BECAUSE THERE WAS NOT MUCH TRAFFIC AT THE TIME, WE WERE ABLE TO COAST TO THE RIGHT HAND LANE.

WHEN SLOWING TO MAKE A LEFT TURN AT A TRAFFIC LIGHT THE VAN SUDDENLY LOST POWER. I FOUND MYSELF STUCK IN THE INTERSECTION FOR SEVERAL MOMENTS AS I ATTEMPTED SHIFTING TO NEUTRAL AND BACK BUT THERE WAS NO RESPONSE. I NARROWLY AVOIDED BEING HIT BY TRAFFIC COMING FROM THE OTHER DIRECTION AND WAS ABLE TO COAST INTO THE PARKING LOT NEXT TO MY OFFICE BUILDING. I CONTACTED MY FORD DEALER AND HAD THE VAN TOWED THERE FOR REPAIR. THE TORQUE CONVERTER HAD FAILED AND I HAD IT REPLACED.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE SIDE PANEL THAT HELD THE BACK SEAT BRACKET WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND STATED THAT THE PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,500 AND THE CURRENT MILEAGE WAS 98,600.

2004 FORD FREESTAR SE 3.9 LITRE TRANSMISSION STARTED TO NOT ENGAGE IN AND OUT OF GEARS PROPERLY AT 57,000 MILES . AFTER SEVERAL ESTIMATES OF $1700 - $2000 ALL REPAIR SHOPS RECOMMENDED TRANSMISSION NEEDED TO REMOVED AND REBUILT AND NEW TORQUE CONVERTER INSTALLED. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FRONT AXLE ASSEMBLY DETACHED FROM THE VEHICLE WHILE IN A RESIDENTIAL DRIVEWAY. THE VEHICLE HAD NOT BEEN INVOLVED IN A COLLISION OR ROAD HAZARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPAIRED THE VEHICLE. LATER, THE REAR CARGO DOOR LATCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 114,000.

TODAY (8-9-11) WHILE ENTERING I-95 SB AT GA EXIT 107, I WAS IN THE ACCELERATION LANE TO BLEND WITH TRAFFIC WHEN MY 2004 FORD FREESTAR COMPLETELY LOST ALL FORWARD POWER AND SPEED. THE ENGINE RUNS FINE AND WENT TO IDOL. I WAS ALMOST STRUCK BY A TRACTOR TRAILER, TRYING TO COAST ONTO THE SHOULDER. I/VE BEEN ADVISED THAT FORD'S 2004 FREESTAR HAS A 'TORQUE CONVERTER' PROBLEM (BY THE TOW DRIVER) AND IT SIMPLY STOPS PROVIDING FORWARD MOVEMENT WITHOUT WARNING. ADDITIONALLY THIS VEHICLE DOES NOT PROVIDE ANY POWER-DOOR 'AUTO-STOP' WHEN AN OBSTRUCTION IN THE OPEN DOOR. (IT BRUISED MY ARM TRYING TO CLOSE AND THE PASSENGER HAD TO HELP PULL THE DOOR BACK). *TR

WITHOUT WARNING OR NOTICEABLE SYMPTOMS OUR 2004 FORD FREESTAR MINIVAN LOST FORWARD POWER WHILE DRIVING IN TRAFFIC. THE VAN WOULD NOT GO INTO GEAR, ENGINE WAS STILL RUNNING BUT ONLY REVVED WHEN PUSHING ACCELERATOR LUCKILY WE WERE ABLE TO COAST INTO A PARKING LOT AND PARK THE CAR. *TR

DRIVING DOWN THE HIGHWAY AT ABOUT 50 MILES PER HOUR IN MY FORD FREESTAR VAN AND I LOST ALL POWER FOR A SECOND AND THE MY TRANSMISSION WAS GONE. I BARELY GOT IT TO THE SHOULDER ON A BUSY HIGHWAY. ENGINE WAS STILL RUNNING BUT IT WOULD NOT GO INTO GEAR. I HAD TO WALK BACK (ON THE BUSY HIGHWAY) TO MY RESIDENCE AND CALL A TOW TRUCK. I WAS LUCKY TO GET IT TO THE SIDE OF THE ROAD WITHOUT CAUSING A WRECK. FORD HAS A PROBLEM AND THEY KNOW IT AND WONT DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS PROBLEM THEY KNOW ABOUT. *TT

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE WOULD STALL IN THE MIDDLE OF THE ROAD. THE CONTACT ALSO STATED THAT WATER WAS GETTING INTO THE POWER TRAIN CONTROL MODULE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER TRAIN CONTROL MODULE. UPON RECEIVING THE VEHICLE FROM THE DEALER, THE CONTACT ALSO REPLACED THE WIRING HARNESS THAT CONNECTED THE POWER TRAIN CONTROL MODULE. THE FAILURE CONTINUED AND WATER CONSTANTLY ENTERED THE CHAMBERS OF THE MODULE. THE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.

I PASSED A VEHICLE GOING HOME FROM WORK7/20/2011,I JUST GOT BACK ON MY SIDE OF ROAD, WHEN I LOST ALL POWER, LIKE THE TRANSMISSION SLAMMED INTO NEUTRAL.THE VEHICLE I JUST PASSED AL MOST HIT ME IN THE BACK INN,BECAUSE I COULD NOT GET OFF THE ROAD. *TR

I HAD DRIVEN 20 MILES TO DO SOME SHOPPING WITH MY HUSBAND AND FATHER. WHEN WE GOT BACK IN THE CAR AND STARTED IT EVERYTHING WORKED UNTIL I TOOK IT OUT OF PARK AND INTO REVERSE. IT WOULDN'T MOVE. I TRIED DRIVE AND IT WOULDN'T MOVE. I CALLED AND HAD IT TOWED TO THE LOCAL FORD GARAGE. THE NEXT DAY THEY SAID IT WAS THE SPLINES IN THE TORQUE CONVERTER. THE NEXT DAY THEY SAID THE OIL PUMP HAD FROZEN UP. WHEN THEY CALLED TO SAY IT WAS READY THEY SAID THE ABS INDICATOR WAS ON...HAD IT DONE IT BEFORE? NO..JUST THE TIRE RESET INDICATOR. I PICKED UP THE CAR AND THE ABS LIGHT WAS STILL ON AND BRAKES FELT STRANGE. INFORMED THEM THAT IT HAD NEVER COME ON SO MUST HAVE HAPPENED THERE. THEY SAID TO BRING IT BACK MONDAY. WHEN I RETURNED HOME I PUT THE VAN IN PARK AND IT ROLLED BACKWARDS AGAIN AND THE BRAKE WOULDN'T HOLD. I GOT IT STOPPED AND PULLED EMERGENCY BRAKE, AND CALLED THEM. THEY SAID THEY WOULD HAVE CHECKED ON MONDAY. ON THE WAY BACK TO THE DEALER I STOPPED FOR GAS AND I HAD ACTUALLY GOTTEN OUT OF THE CAR AND IT ROLLED AWAY ON ITS OWN. A WITNESS WATCHED ME CHASE IT. I TOLD THE DEALER. WHEN THEY CALLED THEY SAID IT WAS THE PARKING PAWLS AND WAS OK NOW, BUT THE SENSOR IN THE HUB OF THE RIGHT WHEEL WAS MALFUNCTIONING. WHEN I PICKED IT UP TODAY WITH MY NEIGHBOR AND GOT TO HER DRIVEWAY IT ROLLED BACKWARDS WHEN I PUT IT IN PARK AND SHE WAS ALMOST KNOCKED OVER BY THE DOOR. IT DID THE SAME IN MY DRIVE AGAIN SO I CALLED AND THEY SAID TO BRING IT BACK. WE TESTED IT BOTH BACK AND FORWARD ON INCLI

I OWN A 2004 FORD FREESTAR. LAST NIGHT, UNDER NORMAL DRIVING CONDITIONS, THE TRANSMISSION DISENGAGED SUDDENLY AND WITHOUT WARNING WHILE MY TWO CHILDREN WERE IN THE CAR. THE CAR HAD NO POWER, AS THOUGH IT WAS IN NEUTRAL. THANKFULLY, IT WAS GOING DOWNHILL SO IT WAS SAFELY ROLLED TO A SIDE STREET. HOWEVER, UNDER OTHER CIRCUMSTANCES, IT COULD HAVE BEEN VERY DANGEROUS. I HAVE SEEN MANY POSTINGS ON LINE ABOUT THIS SAME PROBLEM WITH THE 2004 FORD FREESTAR AND HOPE THAT THE NHTSA FORCES FORD TO RECALL AND REPAIR THESE VEHICLES. MY VEHICLE HAS SINCE BEEN TOWED AND I EXPECT IT WILL COST ME $1,000 - $3,000 TO REPAIR, NOT WITHSTANDING THE DANGER THAT FORD HAS CREATED BY PUTTING A DEFECTIVE PRODUCT ON THE ROAD WITHOUT SO MUCH AS A WARNING TO THE VEHICLE OWNERS. *TR

FAILURE OF TRANSMISSION. I HAD MY TRANSMISSION OVERHAULED 35,000 MILES AGO ON MY FORD FREESTAR AND NOW I'M GOING TO HAVE TO DO IT AGAIN OR REPLACE IT ENTIRELY. I'VE NOTICED ONLINE THAT MANY OTHERS HAVE HAD THE SAME PROBLEM WITH THE SAME YEAR AND MODEL AS MINE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 15 MPH THE VEHICLE FAILED TO ACCELERATE, AS A RESULT THE VEHICLE LOST POWER, AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED DUE TO THE SPLINES TRUCK CONVERTER BEING STRIPPED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT QUALIFIED, FOR ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 63,640. THE CURRENT MILEAGE WAS 72,000.

THE PART OF THE FRAME THAT HOLDS MY FRONT PASSENGER STEERING AND WHEEL ASSEMBLY IN PLACE HAS FAILED. MY MECHANIC SAID IT'S THE EXACT SAME PROBLEM THAT THEY RECALLED FORD WINDSTAR VANS FOR - BUT SINCE MY VEHICLE IS A FORD FREESTAR VAN THERE'S NO RECALL? MY VAN IS NOW UNDRIVABLE! *KB

ON SUNDAY, JULY 17, 2011, I HAD JUST DRIVEN ONTO THE FREEWAY, AND WAS GETTING UP TO FREEWAY SPEEDS OF ABOUT 50, WHEN I NOTICED THAT THE VAN FELT LIKE IT WAS NOT WANTING TO ACCELERATE AND THE TRANSAXLE LIGHT STARTED FLASHING ON THE LEFT SIDE OF THE CONTROL PANEL. THE VAN FELT LIKE IT WAS STUCK IN MUD AND DIDN'T WANT TO PICK UP SPEED, AND WHEN I TRIED TO ACCELERATE, EVEN THE SLIGHTEST BIT, TO MAINTAIN MY SPEED ON THE BUSY FREEWAY, THE RPMS WENT WAY UP AND IT MADE A SQUEALING SOUND, SO I DIDN'T WANT TO PUSH IT. I LET THE VAN COAST AND GOT OFF THE FREEWAY AT THE NEXT EXIT. ONCE I WAS OFF THE FREEWAY, THE VAN WOULD DRIVE WITHOUT THE RPMS GOING UP, AS LONG AS I KEPT IT UNDER 35 MILES AN HOUR, AND DIDN'T HAVE TO ACCELERATE TO GO UP A HILL, SO I DROPPED OFF MY SON'S GIRLFRIEND AT HER HOUSE AND SLOWLY DROVE THE VAN BACK TO MY HOUSE AND PARKED IT. A QUICK SEARCH ON THE INTERNET PRODUCED DOZENS IF NOT HUNDREDS OF STORIES JUST LIKE THIS. THE COST TO FIX THE TRANSMISSION IS LIKELY TO BE AS MUCH AS THE TRADE-IN VALUE ON THE CAR SO I'M NOT SURE WHAT I'LL DO WITH THE VAN NOW. *KB

TRANSMISSION FAILURE. TORQUE CONVERTER FAILURE. TRANSMISSION FAILED 07/10 AT APPROX 110,000 MILES WHILE DRIVING AT SPEED OF APPROX. 45-50 MPH. HAD PREVIOUSLY HAD INTERMITTENT HESITATION, ATTEMPTED TROUBLE SHOOTING WHAT WAS THOUGHT TO BE ENGINE PERFORMANCE ISSUES (REPLACED SPARK PLUGS, FUEL INJECTORS, VARIOUS CONNECTIONS). VEHICLE CURRENTLY AT REPAIR FACILITY. *KB

TRAVELING AT HIGHWAY SPEED, RPMS BEGAN TO RACE,CAR SLOWED DOWN-NO WARNING. TOWED TO TRANSMISSION SHOP. TRANSAXLE ASSEMBLY REMOVED AND REPLACED. TORQUE CONVERTER WAS STRIPPED OUT, NEEDED TO BE REPLACED. *TR

VAN STOPPED DEAD IN TRAFFIC AND WOULD NOT MOVE. WAS TOWED INTO FORD DEALERSHIP. TORQUE CONVERTOR REPLACED, ON 10/13/2010. NOW TRANSMISSION AT THE SAME DEALERSHIP WAS DIAGNOSED AS DEFECTIVE, ON 07/11/2011. REPLACEMENT OF THE TRANSMISSION IS NEEDED. THE ORIGINAL REPAIR COST WAS $2264.14, AND THIS TIME THE REPAIR WILL BE AT LEAST $3100. THE MILEAGE ON THE VAN ON THE FIRST OCCURRENCE WAS 117,230 MILES AND NOW ABOUT 127,000 MILES.

VEHICLE LOST TRANSMISSION POWER IN THE WHILE TRAVELING IN THE MIDDLE OF THE ROAD WITH NO PRIOR WARNING SIGNS. ABLE TO MOVE IT OUT THE ROAD BEFORE CAUSING A CRASH. CURRENTLY AT SHOP WAITING TO BE REPAIRED. *TT

NO PREVIOUS PROBLEMS,JUST DRIVING DOWN 101 TOWARDS SAN FRANCISCO WITH MY 2004 FORD FREESTAR WITH MY CRUISE CONTROL ON WHEN SUDDENLY THE RPM'S RACED AND THE TRANSMISSION FAILED COMPLETELY! NO DRIVE OR REVERSE IN ANY GEAR. LUCKILY I WAS IN THE RIGHT HAND LANE AND HAD REACHED THE TOP OF THE GRADE AND WAS TRAVELLING DOWN GRADE THROUGH THE WALDO TUNNEL. I WAS ABLE TO GET THE VEHICLE OFF THE SHOULDER OF THE ROAD WITHOUT INCIDENT. I HAD NOT HAD ANY TRANSMISSION PROBLEMS WITH THIS VEHICLE, NO LOSS OF FLUID, NO SHIFTING ISSUES, NO SLUGGISHNESS. NO INCLINATION THERE WAS A PROBLEM, IT JUST FAILED. *TT

DRIVING ON THE TOLLWAY WHEN SUDDENLY THE VAN'S RPM REVVED UP BUT THE VAN WOULD NOT GO INTO ANY GEAR. THE VAN WAS TOWED THREE TIMES BECAUSE OF THE EASTER HOLIDAY. WE WERE TOLD BY FORD THAT THE TRANSMISSION IMPLODED. 0 WE HAD TO HAVE THE TRANSMISSION REPLACED. *TR

ABOUT SIX MONTHS AGO OUR 2004 FORD FREESTAR HAD THE WATER GETTING INTO THE PCM. MY MECHANIC SAID THEY NEW ABOUT A SERVICE NOTICE/ALERT, WHATEVER YOU MIGHT CALL IT, STATING THAT FORD KNEW THIS WAS AND ISSUE AND THAT IT WAS NOT A RECALL. THEY ACTUALLY POURED WATER OUT OF THE MODULE. HE STATED THAT IT DID NOT DRIP OUT, IT "POURED OUT". HE EXPLAINED TO ME THAT THE WATER WAS GETTING IN BETWEEN THE WINDSHIELD AND HOOD. HE SHOWED ME THE SPOT. IT TOOK THEM 5 DAYS TO DRY OUT THE PCM AND THEY SEALED IT, THE BEST THEY COULD. SUNDAY, JULY 3RD, THE "SPROCKET WITH AN EXCLAMATION POINT" LIGHT CAME ON IN THE BOTTOM LEFT CORNER OF THE DASH AS I WAS DRIVING HOME FROM CHURCH WITH MY WIFE AND FOUR CHILDREN...12, 8, 6, AND 1. THEN THE TRANSMISSION JUST DISENGAGED. WE WERE STRANDED ON ONE OF THE BUSIER ROADS IN BUFFALO, NEW YORK. WE CALLED A FRIEND TO TAKE MY WIFE AND FAMILY HOME. MY WIFE GOT OUR 1998 PICKUP AND BROUGHT IT BACK AND WE TOWED THE VAN TO OUR SHOP. I CALLED TODAY, AND THEY HAVE NOT STARTED WORKING ON IT YET, BUT NOW I KNOW WHAT IT IS!!! WE WERE SUPPOSED TO LEAVE FOR VACATION FROM JULY 8TH THROUGH JULY 17TH IN VIRGINIA. MY KIDS WERE LOOKING FORWARD TO SPENDING THE WEEK WITH THEIR GRANDMOTHER FOR THE WEEK. I CAN TAKE A BROKEN DOWN CAR, BUT NOT MY FAMILY BEING PUT IN DANGER AND MY CHILDREN BEING CRUSHED FOR THE LOSS OF A VACATION TO THEIR GRANDMOTHERS. I WILL FILE A COMPLAINT WITH THE NHTSA, AS YOU SUGGEST. I DOUBT FORD WILL DO ANYTHING. UNFORTUNATELY OUR 1998 PICKUP IS A FORD WITH A LEA

IT HAPPENED TO ME ON WED APRIL 13, 2011. DRIVING ALONG STEP ON GAS, RPM?S RISE BUT MY 2004 FORD FREESTAR VAN WASN?T GOING ANYWHERE. THE VAN HAS ONLY 91,000 MILES ON IT. MY TRANSMISSION SHOP SAID THERE WHERE TWO PROBLEMS, FIRST THE MAIN SEAL ON THE TRANSMISSION FAILED. IT WARPING WHICH CAUSED THE SEAL TO TEAR, SECONDLY THE MAIN SHAFT FROM THE TRANSMISSION TO THE TORQUE CONVERTER WOULD NOT COME OUT OF THE TORQUE CONVERTER. HE STATED THAT BOTH OF THESE ISSUE ARE FACTORY DEFECTS. AFTER SPENDING $3,175.00 TRANSMISSION IS TOTALLY REBUILT. FORD SHOULD PAY FOR THIS. DOES ANYBODY OUT THERE KNOW HOW TO ATTACH PICTURES TO THIS CLASS ACTION LAWSUIT? IF YOU DO PLEASE PUT POST HERE HOW TO POST THEM. I WOULD LIKE TO POST THE PICTURES OF THE PROBLEMS THAT MY TRANSMISSION SHOP TOOK. *TR

REAR WINDOW POPPED / SHATTERED WHILE PARKED. NO VANDALISM. CAR WAS RUNNING AND REAR DEFROSTER WAS ON. WEATHER WAS 60 DEGREES AND CLOUDY. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THE VEHICLE SUDDENLY STALLED IMMEDIATELY AFTER IT STOPPED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10033 (VEHICLE SPEED CONTROL POWER, TRAIN:AUTOMATIC TRANSMISSION CONTROL MODULE (TCM, PCM)) THAT MAY BE RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

OUR 2004 FORD FREESTAR LIMITED WITHOUT WARNING SUDDENLY LOST POWER IN HEAVY TRAFFIC. THE VEHICLE STARTED TO SLOW DOWN, AND THE ENGINE RPM RACED. WE WERE ABLE TO COAST TO THE SIDE OF THE ROADWAY, WHERE THE VEHICLE HAD NO FORWARD OR BACKWARDS POWER. WE WERE STUCK UNTIL A REPAIR GARAGE COULD BE REACHED AND ARRANGEMENTS MADE FOR RETRIEVAL. THE VEHICLE HAD TO BE LOADED ON A TRAILER AND TOWED FROM THE SIDE OF THE ROADWAY. THE VEHICLE IS NOW AT THE REPAIR FACILITY AWAITING DISASSEMBLY AND DIAGNOSIS OF THE FAILURE. *TR

WE WERE DRIVING EAST ON THE PA TURNPIKE JUST PAST HERSHEY EXIT AND THE VEHICLE WAS SET ON CRUISE AT 65MPH. ALL OF THE SUDDEN THE ENGINE WENT INTO A HIGH REV AND THE TACH SHOT UP TO 5000 RPM. I HIT THE BRAKE TO KILL THE CRUISE AND THEN STEPPED ON THE GAS AND IT JUST REVVED UP, AS I WAS CONTINUALLY LOSING SPEED. I PULLED OFF THE HIGHWAY,THANK GOD THERE WAS A PULLOVER SO I DIDN'T HAVE TO STAY ON THE SHOULDER OF THE ROAD. I WAS DEAD IN THE WATER, NO FORWARD OR REVERSE AT ALL! NO WARNING IT JUST HAPPENED OUT OF NO WHERE. I WAS TAKING MY GIRLFRIEND TO HER DOCTOR APPOINT AT U OF PENN CHILDRENS HOSPITAL FOR HER DISEASE,SHE IS SEVERELY DISABLED AND WE NEED THE VAN FOR HER POWER WHEEL CHAIR. I AM VERY DISAPPOINTED FORD WILL NOT OWN UP TO THE FAILURES IN THIS PARTICULAR TRANSMISSION. THERE ARE COMPLAINTS ALL OVER THE WEB ABOUT THIS MODEL AND IT'S FAILING TRANSMISSIONS AT 70 TO 80 K MILES. WE ARE BOTH DISABLED AND NOW HAVE NO TRANSPORTATION AND NO WAY TO PAY FOR A $2500-$3400 TRANSMISSION REPLACEMENT!

MY 2004 FORD FREESTAR ENGINE LIGHT AND OTHER LIGHTS CAME ON, AND THE MINIVAN STARTED TO STALL, EACH TIME I WOULD HAVE TO RESTART AND DRIVE WITH HAZARDS ON TRYING TO GET HOME, IT BECAME DANGEROUS AND HAD TO TAKE MY CHANCE AND PULL OFF THE ROAD INTO A BUSINESS DRIVEWAY, AND LEAVE THE VAN. THE BRAKES WOULD NOT WORK, THEY STIFFENED UP AS DID THE STEERING WHEEL. I WAS LUCKY I WASN'T IN AN ACCIDENT AS IT STARTED OUT OF THE BLUE. IT HAD BEEN SITTING IN MY DRIVEWAY FOR TWO DAYS AND THE WEATHER HAD BEEN RAINY FOR THOSE TWO DAYS, AND I THINK IT WAS CAUSED DUE TO SOME WATER LEAKAGE INTO THE TRANSMISSION AREA. I HAD A SIMILAR ISSUE A FEW YEARS AGO AND TOOK IT TO THE FORD DEALER WHERE I BOUGHT THE VAN AND THEY SAID IT WAS A WATER GETTING INTO THE SYSTEM AND THEY FIXED THE PROBLEM AT THE TIME. NOW I AM BEING TOLD THAT I HAVE TO HAVE IT PUT ONTO A MACHINE AND PAY 85 DOLLARS TO HAVE IT CHECKED OUT. I KNOW THIS IS AN ISSUE WITH THESE MINIVANS AND I DON'T FEEL I SHOULD HAVE TO FORK OUT A LOT OF MONEY TO GET IT FIXED WHEN IT IS A PROBLEM WITH THE MODEL, AND FORD SHOULD DO SOMETHING ABOUT IT. IT IS A SAFETY ISSUE AND ONE DAY SOMEONE WILL GET HURT OR WORSE FROM THIS. SOMEONE NEEDS TO ISSUE A RECALL SO THAT THESE CONCERNS ARE DEALT WITH!!! *TR

2004 FORD FREESTAR VAN, REPLACED THE TRANSMISSION AND TORQUE CONVERTER. LOSS POWER AND RPMS INCREASED, GEARS IN TORQUE CONVERTER WERE STRIPPED. NEW CERTIFIED TRANSMISSION DOING SOME OF THE SAME ISSUES. *TR

2004 FORD FREESTAR TRANSMISSION FAILURE WITH NO ADVANCED WARNING (IE. NO TRANSMISSION SLIPPING, NO NOISE, NO SHAKING ETC...) ON EXPRESSWAY WITH WIFE AND TWO CHILDREN. DECELERATION IN TRAFFIC TRAVELING 65 MPH WITH NO BRAKE WARNING TO THOSE BEHIND US COULD HAVE BEEN CATASTROPHIC!!! *TR

2004 FORD FREESTAR TRANSMISSIONS ARE FAULTY AND IT SHOULD BE THE MANUFATURERS RESPONSIBILITY TO FIX THE PROBLEMS THEY CREATED. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE EXHIBITED AN INCREASE IN RPMS BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND LATER INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED BECAUSE IT HAD DETACHED FROM THE VEHICLE. THE REPAIRS WERE PERFORMED YET THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 55 MPH AND THE TORQUE CONVERTER WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

A FEW MONTHS AGO MY CHECK ENGINE LIGHT CAME ON AND VEHICLE FELT LIKE IT WANTED TO STALL OUT, THE COMPUTER AT THE SHOP SAID THAT THERE WAS A MISFIRE, REPLACED SPARK PLUGS AND WIRES, LIGHT WENT OUT, 2 DAYS LATER LIGHT BACK ON SAME THING, SHOP COULD FIND NOTHING ELSE WRONG WITH THE VAN, WE THEN WENT TO ANOTHER SHOP WHO AFTER HAVING IT FOR A WEEK AND NOT BEING ABLE TO FIGURE OUT THE PROBLEM SAID IT WAS AN OXYGEN SENSOR, PAID $460 TO HAVE THIS REPLACED, VAN RAN GREAT FOR 3 DAYS THEN LGHT BACK ON AND SAME THING, WITHIN 2 DAYS THE LIGHT WENT BACK OFF, THIS HAPPENED ON AND OFF FOR MONTHS THEN FINALLY 3 WEEKS AGO WHILE TURNING A CORNER, THE VAN JUST DIED AND LOST POWER IN THE MIDDLE OF AN INTERSECTION, UNABLE TO GO INTO REVERSE OR ANYTHING WAS ABLE TO RESTART THE VAN LONG ENOUGH TO GET OUT OF INTERSECTION THEN IT DIED AGAIN AND WAS ABLE TO COAST TO SIDE OF ROAD BUT WAS UNABLE TO PUT VAN IN REVERSE, MY NORMAL MECHANIC COULD NOT FIGURE OUT THE PROBLEM THE COMPUTER KEPT READING DIFFERENT ERROR CODES , HE THEN TOOK IT TO THE LOCAL DEALER, WHERE THEY HAVE NOW HAD IT FOR 3 WEEKS AND ARE UNABLE TO FIND ANYTHING WRONG WITH IT, THEY DID ADMIT THAT THEY HAVE BEEN HAVING PROBLEMS WITH THE PCM GETTING WET BUT THEY CANNOT FIND ANYTHING WRONG WITH IT, IT IS NOW RUNNING, GOING INTO REVERSE AND NO CHECK ENGINE LIGHT (AT THIS TIME). I WAS ALSO TOLD THAT THIS COULD LEAD TO EVENTUAL TRANSMISSION PROBLEMS AS WELL, SO NOW I HAVE TO WORRY ABOUT DRIVING IT AT ALL, BECAUSE NOONE CAN FIX IT, SO IT WILL EVENTU

MY DAUGHTER'S BOYFRIEND WAS DRIVING OUR 2004 FORD FREESTAR HOME FROM HIS WORK ON INTERSTATE 70 YESTERDAY. HE HAD IT SET ON CRUISE AND SUDDENLY THE RPM SHOT UP TO MAX AND THE VEHICLE WAS NOT BEING PROPELLED ANY LONGER. HE IMMEDIATELY PULLED OUT OF TRAFFIC AND STOPPED ON THE SIDE OF THE INTERSTATE. WHEN HE DID IT, THE SHIFTER WOULD MOVE, BUT NO GEAR, INCLUDING REVERSE WOULD ENGAGE. I HAVE READ MANY COMPLAINTS OF THE VERY SAME ISSUE TODAY AND I'M JUST ADDING OURS TO THE LIST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE TRANSMISSION FAILED AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE COASTED TO A STOP BEFORE BEING TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE TORQUE CONVERTER WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

I HAVE 2004 FORD FREESTAR VAN & HAVE BEEN HAVING PROBLEMS WITH IT SUDDENLY LOOSING POWER AND LOSS OF ACCELERATION. I HAD TO HAVE THE TRANSMISSION REPLACED AT 68,000 MILES AND VAN SEEMED TO RUN FINE FOR WHILE THEN ABOUT 2 WEEKS AGO WITH 109,000 MILES I WAS LEAVING WORK AFTER LATE SHIFT AT HOSPITAL & VAN WOULD NOT GET ANY POWER OR ACCELERATE. I WAS LEFT STRANDED IN DOWNTOWN AREA THAT IS KNOWN FOR CRIME AND HOMELESS. I WAS ABLE TO GET RIDE HOME & HAD VAN TOWED, AFTER OVER $300 VAN WAS RUNNING AGAIN. I WAS ON WAY TO WORK ON 6-5-2011 & SAME THING HAPPENED TO VAN, NO POWER OR ACCEL, LATE IN EVENING ,WOMAN BY MYSELF ON STREET WHERE MANY HOODLUMS FREQUENT. I WAS VERY FEARFUL OF MY SAFETY. I WAS ABLE TO GET TOW FROM AAA & RIDE TO WORK. I'M STILL WITHOUT MY VAN AFTER 2 WEEKS. THE MECHANIC WHO ORIGINALLY FIXED IT CAN'T GET IT TO KEEP RUNNING AGAIN NOW, SOME DEFECT IN VAN IS APPARENTLY CAUSING COIL PACKS TO GO BAD AND MELTING FUSES INTO FUSE BOX, THIS IS SOMEHOW MAKING COMPUTER SYSTEM MALFUNCTION & SENDING VARIOUS ERROR CODES THAT CLEAR WHEN FUSES ARE REPLACED BUT FUSES AREN'T ABLE TO BE MAINTAINED AND CONTINUE TO BLOW AND MELT INTO FUSE BOX REPEATING CYCLE, THEREFORE VAN IS NOT DRIVABLE AT THIS TIME. IT HAS BEEN SENT TO ANOTHER MECHANIC WHO IS CURRENTLY TRYING TO FIX IT. I WORK ABOUT 30 MILES FROM MY HOME, I HAVE YOUNG CHILDREN THAT I HAVE TO TAKE PLACES, & HAVE TO DRIVE TO GET TO ANY STORES FOR FOOD &/OR SUPPLIES. I AM FEARFUL IF MY VAN IS FIXED THAT IT WILL BREAK DOWN AGAIN & I WON'T

2004 FORD FREESTAR TRANSMISSION FAILURE WITH 93,000 MILES. THE TRANSMISSION JUST STOPPED WORKING WHILE DRIVING ON I-895, A MAJOR INTERSTATE THROUGH BALTIMORE, MD. THE VAN HAD TO BE ABANDONED, BUT CAUSED TWO OTHER ACCIDENTS WHILE WE WAITED FOR A TOW TRUCK. THIS SERIOUSLY PUT MY FAMILY AND THE SAFETY OTHERS IN JEOPARDY. *TR

WHILE DRIVING WITH OUR TWO DAUGHTERS IN THE CAR ON MEMORIAL DAY WEEKEND, MY WIFE WAS 30 MILES FROM HOME, MADE A RIGHT TURN AT AN INTERSECTION AND CAR JUST STOPPED DRIVING. VEHICLE ENGINE REMAINED RUNNING BUT UNABLE TO MAKE THE CAR DRIVE. WAITED TWO HOURS FOR AAA TO SHOW UP AND TOW HER TO A GARAGE. THREE DAYS LATER WE WERE TOLD THAT THE GARAGE COULD NOT FIX THE VAN BECAUSE IT WAS A TRANSMISSION ISSUE AND THEY WERE NOT A TRANSMISSION SHOP. CALLED AAA AGAIN TO HAVE VEHICLE TOWED 30 MILES TO OUR LOCAL SHOP. I WAS AWARE TO NOT BRING IT TO A FORD DEALERSHIP TO HAVE IT FIXED BECAUSE THEY WILL PUT THE SAME BAD PART IN THE TRANSMISSION AGAIN AND WOULD HAVE ANOTHER FAILURE. REBUILT TRANSMISSION WAS INSTALLED WITH BETTER TORQUE CONVERTER THAN A FORD DEALERSHIP WOULD PUT IN. REBUILT TRANSMISSION HAS A 4 YEAR/100,000 MILE GUARANTEE. I HAVE BEEN AWARE OF THE ONGOING TORQUE CONVERTER ISSUES WITH THESE VANS AND HAD EXPECTED THIS ONE TO BREAK AS WELL. I SENT AN EMAIL TO NHTSA LAST YEAR WITH MY CONCERNS AND GOT NO RESPONSE FROM THEM. THIS VAN HAD 80000 MILES ON IT. THIS PROBLEM NEEDS TO BE ADDRESSED WITH FORD. LUCKILY NOONE HAS BEEN SERIOUSLY INJURED IN THESE BREAK DOWNS BUT IT IS ONLY A MATTER OF TIME. THERE HAS BEEN A SERIOUS FAILURE OF OVERSIGHT INTO FORD MOTOR COMPANY BY NHTSA NOT TO MAKE FORD RECALL THESE VEHICLES CONSIDERING THERE HAS BEEN SO MANY WITH THE SAME PROBLEMS. *TR

LTR ON BEHALF OF CONCERN THE SAFETY OF HER 2004 FORD FREESTAR RE THE RUSTING OF THE 3RD ROW SEATS ANCHORING LATCH SYSTEM; REPLY ATTN KAY RASH/DAVENPORT DISTRICT OFFICE *TGW THE CONSUMER WAS INFORMED IT WAS NOT COST EFFECTIVE TO FIX THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN FIRST STARTING THE VEHICLE, THE GEAR SHIFTER WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS INSPECTED BY THE OWNER WHO DISCOVERED THAT THE FAILURE COULD POTENTIALLY HAVE BEEN CAUSED BY THE TRANSMISSION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

LETTER FROM SENATOR GRAHAM ON BEHALF OF CONSTITUENT RE THE TRANSMISSION FAILURE IN HIS 2004 FORD FREESTAR *TGW

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT ANY WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE RESIDENCE HOME. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THEY WERE UNAWARE OF THIS FAILURE WITH HIS YEAR, MAKE AND MODEL VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 80,700.

DRIVER WAS AT A FULL STOP AT A TRAFFIC LIGHT PREPARING TO MAKE A LEFT-HAND TURN ONTO A MAJOR 4-LANE DIVIDED HIGHWAY. ONCE THE LIGHT TURNED GREEN, THE DRIVER ACCELERATED FROM FULL STOP TO ABOUT 10-15 MPH AND PUT THE VEHICLE INTO A LEFT-HAND TURN. AFTER THE INITIAL ACCELERATION, DRIVER COASTED THROUGH THE ACTUAL TURN. COMING OUT OF THE TURN INTO THE STRAIGHTAWAY, THE DRIVER PRESSED DOWN ON THE ACCELERATOR TO CONTINUE ACCELERATING INTO THE TRAVEL LANES OF THE 4-LANE DIVIDED HIGHWAY. NO RESPONSE FROM THE VEHICLE OTHER THAN HEARING THE ENGINE REV HIGHER WITH DEPRESSION OF THE GAS PEDAL. NO ACCELERATION, NO FORWARD MOMENTUM OTHER THAN THE VEHICLE COASTING. DRIVER WAS ABLE TO COAST SAFELY TO A STOP ON THE SHOULDER OF THE ROAD. WHEN TRYING TO DIAGNOSE THE PROBLEM, DRIVER NOTED THAT THE SHIFTING GEARS DID NOT RESULT IN ANY DETECTABLE GEAR SHIFT NOISE OR VIBRATION, EVEN WHEN GOING TO PARK OR REVERESE. PRESSING THE GAS PEDAL ONLY RESULTED IN REVVING THE ENGINE - THIS WAS TRUE FOR ALL GEAR POSITIONS, INCLUDING REVERSE. NO ACCELERATION WAS NOTED AT ALL. VEHICLE WAS TOWED TO THE NEAREST FORD DEALERSHIP FOR DIAGNOSIS AND REPAIR. DEALERSHIP INVESTIGATED AND NOTED THAT THE TRANSMISSION HAD FAILED. WHEN SPEAKING TO THE SERVICE REP IT WAS MENTIONED THAT THE TORQUE CONVERTER HAD FAILED AND THERE WERE BROKEN OFF METAL PARTS IN THE COLLECTION PAN OF THE CASE. THE ENTIRE TRANSMISSION ASSEMBLY HAD TO BE REPLACED. IT IS FORTUNATE THAT THE FAILURE OCCURRED AT LOW SPEED IN A CONTROLLED INTERSECTION ON

TRANSMISSION FAILURE 2004 FREESTAR. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE WHILE DRIVING OUT OF A PARKING LOT SHE PUT THE VEHICLE INTO DRIVE AND IT WOULD NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. FORTY FIVE DAYS AFTER THE REPAIRS WERE DONE THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 77,000. UPDATED 07/08/11 *BF THE CONSUMER WAS INFORMED THE TORQUE CONVERTER IN THE TRANSMISSION NEEDED TO BE REPLACED. TWO WEEKS LATER, THERE WAS A LOUD SCREECHING NOISE COMING FROM UNDER THE VEHICLE. WHEN THE CONSUMER ATTEMPTED TO PUT THE VEHICLE IN REVERSE, THE ENGINE JUST REVVED. IT WAS DETERMINED IT WAS THE SAME PROBLEM AS BEFORE. UPDATED 09/01/11*JB

STARTED FREESTAR AND RIGHT AWAY SPUTTERING AND DIDN'T WANT TO ACCELERATE WHEN GIVEN GAS, WOULD STALL BUT START BACK UP AND DO THE SAME THING WHEN TRYING TO ACCELERATE, SPUTTER AND STALL OUT AND LOSE POWER. FIRST SHOP SAYS ITS THE TRANSMISSION, HAD IT TOWED TO ANOTHER SHOP FOR 2ND OPINION AND CURRENTLY WAITING ON THEIR WORD. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 50 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED YET THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND DEPRESSED THE ACCELERATOR WITH EXTREME FORCE. THE VEHICLE BEGAN TO JERK FORWARD ABNORMALLY BEFORE ENGAGING INTO GEAR AND ACCELERATING AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED BUT NO OTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED TWICE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 105,000.

TRANSMISSION FAILED IN MY 2004 FORD FREESTAR SEL WITH 56,000 MILES. HAD TO PAY FORD $3,000 TO REPLACE IT. ALSO HAD ROTOR PROBLEMS AND HAD TO REPLACE BRAKE CALIBERS. *TR