Page 17 of 17 · complaints 801–837 of 837

2018 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Fuel/Propulsion System
Filed Jul 15, 201973,000 milesNY

VEHICLE IS STALLING AND CHECK ENGINE LIGHT IS ON. SOMETIMES WHEN I HIT GAS PEDAL IT DOES NOT WANT TO GO. THERE WAS A PREVIOUS RECALL FOR THIS BUT IT DIDN'T INCLUDE MY VEHICLE. WHEN IT STALL WAS WHEN I SIT AT A RED LIGHT.

Power Train
Filed Jul 14, 201935 milesCA

CAR FEELS LIKE TRANSMISSION IS GOING TO GIVE OUT. TOOK IT TO THE DEALER A WEEK OR TWO AFTER AND MECHANIC SAID THAT'S JUST WHAT FOCUS ARE.

Engine
Filed Jun 26, 201914,781 milesAL

2018 FORD FOCUS SEL . VEHICLE HESITATES OR SHUDDERS WHEN TAKING OFF.

Electrical System
Filed Jun 18, 201930 milesFL

I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.

Vehicle Speed Control
Filed Jun 14, 201914,000 milesTX

WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).

Power Train
Filed May 13, 201917,500 milesMD

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED TO HESITATE WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOB DAVIDSON FORD LINCOLN LOCATED AT 1845 E JOPPA RD, BALTIMORE, MD 21234, (410) 661-6400, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.

Power Train
Filed May 9, 201920 milesID

TRANSMISSION SHUDDERING, HESITATING, VERY ROCKY AND DOES NOT SHIFT NICELY. DRIVES LIE IT'S A MANUAL CAR; JERKS AND SHIFTS HARD. WHEN TAKING OFF CAR HESITATES AS THOUGH IT COULD STALL . BROUGHT IT IN TO BE SERVICED AT DEALER AND SERVICE EMPLOYEE PERFORMED WHAT HE EXPLAINED TO BE A SHUTTER TEST. I WAS ADVISED THAT IT DID NOT COMPLETELY FAIL THE TEST AND TO EXPECT IT TO GET SIGNIFICANTLY WORSE WITHIN THE NEXT TEN THOUSAND LMAO. CAR IS ONE YEAR OLD WITH 28,000 KM. TRANSMISSION SEEMS BUGGY AND UNRELIABLE . AFRAID THIS NEW CAR WILL LEAVE ME STRANDED ALONGSIDE THE ROAD. LOST ALL FAITH IN FORD FOCUS. IT IS RIDICULOUS THIS HAS NOT VERB RECALLED OR BOUGHT BACK TO FIX. I HAVE MADE MANY COMPLAINTS TO THE DEALER AND WAS TURNED AWAY AND TOLD THIS IS COMPLETELY NORMAL FOR THIS TRANSMISSION. I WAS TOLD IT WAS DESIGNED TO DRIVE LIKE IT'S A MANUAL CAR. THIS HAS BEEN GOING ON SINCE A MONTH AFTER PURCHASE. SERVICE CENTRE ALSO PERFORMED WHAT THEY CALLED A PC UPDATE. DID NOT PROVIDE ME WITH ANY PAPER WORK IN REGARDS TO SERVICE OR WORK DONE . HATE THIS CAR

Engine
Filed May 3, 20193,100 milesVA

FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.

Engine
Filed Apr 23, 201917,500 milesOH

WHEN TRYING TO ACCELERATE AFTER DECREASING SPEED IT SHOOTS UP IN RPM AND WILL BARELY MOVE UNTIL I LET GO OF GAS AND ALLOW IT SOME TIME. IT'S AS IF I'M REVVING MY ENGINE WITH THE THE BRAKE APPLIED. ITS SLOWLY GETTING WORSE. I'M UP TO DATE ON ALL MY MAINTENANCE AND THE CAR IS AT APPROX 17500 MILES. I BOUGHT THE CAR BRAND NEW IN AUGUST.

Engine
Filed Apr 23, 201913,000 milesNC

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STOPPED AND SHUT OFF COMPLETELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CROWN FORD (256 SWAIN STREET, FAYETTEVILLE, NC 28303) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17722233. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Service Brakes
Filed Apr 17, 2019FL

2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLES BRAKING SYSTEM. *LD THE CONSUMER STATED THE VEHICLE NEEDED A MAJOR BRAKING SYSTEM REPLACEMENT. THE DEALER WAS NOTIFIED AND STATED THE FAILURE WAS DUE TO THE OWNER RESIDING NEAR AN OCEAN. THE CONSUMER OWNED MULTIPLE VEHICLE'S IN THE SAME ENVIRONMENT THAT DID NOT EXPERIENCE A SIMILAR. *JS

Air BagsCrash
Filed Apr 16, 20196,600 milesIL

A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF

Fuel/Propulsion System
Filed Apr 8, 20195,000 milesGA

UNCONTROLLED ENGINE SPEED INCREASE. WHEN DEPRESSING THE CLUTCH AND TAKING MY FOOT OFF THE GAS TO SHIFT, THE ENGINE RPM INCREASED FROM APPROX. 2500 TO 4000 RPM. THIS HAS HAPPENED MULTIPLE TIMES AFTER THE CAR HAS WARMED UP. THIS HAPPENED AT HIGHWAY SPEED SHIFTING FROM 3 TO 4TH AND 4TH TO 5TH. AFTER THIS HAPPENED A FEW TIMES, I CAPTURED THE ISSUE ON VIDEO WHILE MY SON WAS DRIVING.

Power Train
Filed Apr 1, 20197,600 milesTX

2018 FORD FOCUS SE SEDAN RECALLS. I RECENTLY GOT A 2018 FORD FOCUS SE SEDAN IN NOVEMBER OF 2018. IT PERIODICALLY HESITATES WHEN I ACCELERATE AND I WAS IN THE MIDDLE OF DRIVING THE OTHER DAY ON MY WAY HOME AND NOT ONLY DID IT HESITATE WHEN I BEGAN TO ACCELERATE ON A 30 MPH STREET BUT IT ALSO BEGAN TO SLIP AND DID NOT WANT TO MOVE FOR ABOUT 5 SECONDA WHEN I WAS PRESSING ON THE GAS, IT WAS BEGINNING TO SLOW DOWN INSTEAD OF MAINTAINING THE SPEED IT SHOULD HAVE BEEN WHEN I WAS PRESSING THE GAS PEDAL. I WAS ON A CITY STREET WHEN THIS HAPPENED.

Engine
Filed Feb 25, 20194,500 milesNV

I BOUGHT THIS VEHICLE IN OCTOBER OF 2018. THE TRANSMISSION HAS STARTED TO FAIL, WITH SHUDDERING, STALLING AND JUMPING AT ACCELARATIONS. THIS IS THE SECOND FOCUS MODEL THAT I HAVE HAD DIFFICULTIES WITH.

Steering
Filed Feb 12, 20193,138 milesTX

STEERING WHEEL LOCKED UP AND WOULD NOT TURN. VEHICLE WOULD GO INTO ALL GEARS AND COULD BE DRIVEN FORWARD AND BACKWARD. VEHICLE WAS PARKED IN DRIVE AT THE TIME. FORD DEALER HAD TO REPLACE THE STEERING GEAR ASSEMBLY.

Engine
Filed Feb 9, 201918,000 milesPA

THE FUEL SYSTEM

Service Brakes
Filed Jan 22, 201923,200 milesCO

THE 2018 FORD FOCUS TI STARTED TO GIVE ME PROBLEMS WHEN BRAKING AND ACCELERATING, THE FIST WAS WHEN TAKING OFF AT A STOP LIGHT, THE FOCUS ACCELERATED MORE WHEN SLOWING DOWN AND BRAKING TO A CAR IN FRONT OF ME, IT WAS LIKE I WAS HITTING GAS PEDAL AND BRAKE AT THE SAME TIME. AFTER THAT ON THE SAME DAY I WAS DRIVING UP A HILL AND IT WAS ACCELERATING WITH OUT PRESSING ON THE GAS PEDAL I HIT THE BRAKES AGAIN AND IT FINALLY STOPPED, WHEN I GOT TO MY DESTINATION I PUT THE CAR IN PARK AND AGAIN PRESS THE BRAKE IT REVVED UP TO 3000 RPMS AND DID NOT STOP UNTIL I PRESS THE RUN/STOP BUTTON. THE NEXT DAY I WAS DRIVING AND DID A HARD STOP IT ABOUT STALLED WITH RPMS GOING DOWN TO 400 AND FLUCTUATING UP TO 1200 RPMS, WITH ALL THIS WAS GOING ON MY BRAKES FELT SOFT THEN HARD, THE TRANSMISSION ALSO CLICKED TWO TIMES WHEN HARD STOPPING.

Unknown or Other
Filed Jan 4, 201950 milesFL

THE HORN GOES OFF AFTER THE CAR IS LOCKED WITH THE KEY FOB. NO KNOWN WAY TO STOP IT.

Engine
Filed Dec 6, 2018650 milesCA

MY 2018 FORD FOCUS ST IS HAVING THE SAME ISSUES AS THE CURRENT CAMPAIGN 18V735. ON OCCASION THE VEHICLE DIPS DOWN ON RPMS AS IF ITS GOING TO STALL ON START UP. ITS NOT RECORDED AS CURRENT RECALL ON MY VIN BUT I BELIEVE THE SAME ISSUE IS OCCURRING.

Vehicle Speed Control
Filed Nov 19, 20189,500 milesCO

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS AND SHIFTING GEARS, THE ACCELERATOR PEDAL WOULD BECOME STUCK. ALSO, WHEN THE VEHICLE WAS STARTED, THE ACCELERATOR PEDAL WAS STUCK AND THE ENGINE REVVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LOVELAND FORD (999 E EISENHOWER BLVD, LOVELAND, CO 80537, (970) 744-7101) AND WAS INFORMED THAT THEY WERE BOOKED FOR SERVICE UNTIL DECEMBER 6, 2018. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,500.

Steering
Filed Nov 10, 201855,248 milesOH

THE STEERING STARTED MAKING A GRINDING NOISE AND THE VEHICLE BECAME HARD TO STEER. AFTER PARKING THE CAR AND COMING BACK TO IT AFTER A MEETING IT WAS NOT POSSIBLE TO STEER THE CAR AND IT WAS TOWED TO A DEALERSHIP FOR REPAIR. THE CAR ONLY HAD 55248 MILES ON IT. DIAGNOSED AS THE STEERING GEAR ASSEMBLY.THE STEERING SHOULD NOT FAIL MAKING THE CAR UNSAFE TO DRIVE, ESPECIALLY WITH LOW MILEAGE. THIS IS NOT THE FIRST QUALITY ISSUE WITH THIS CAR TO AFFECT ITS DRIVABILITY.

Electrical System
Filed Nov 5, 201814,333 milesKY

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE THE CONTACT WAS DRIVING, THE FUEL GAUGE FAILED TO PROVIDE AN ACCURATE READING. OCCASIONALLY, THE VEHICLE ALSO FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT WAS ALSO REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 14,333.

Electrical System
Filed Oct 30, 201818,000 milesNC

I WAS DRIVING NORMALLY AND THE ENGINE SHUT DOWN WITH NO WARNING (LIGHTS ON THE INSTRUMENT PANEL WENT OFF) THEN CAME BACK UP. NOT LONG AFTER THIS, I CAME ACROSS AN ARTICLE THAT SUGGESTED A CURRENT RECALL COULD BE TO BLAME FOR THIS BUT MY VIN IS NOT INCLUDED IN THIS RECALL. IT SHOULD BE. (DATE OF OCCURRENCE IS APPROXIMATE.)

Power Train
Filed Oct 25, 2018200 milesPA

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE THE CONTACT WAS IN STOP-AND-GO TRAFFIC, THE VEHICLE SHOOK AND CRACKING NOISES WERE HEARD FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB RUTH FORD (877-818-1593, LOCATED AT 700 N U.S. 15, DILLSBURG, PA 17019) AND THE CONTACT WAS INFORMED THAT HE NEEDED TO JUST GET USED TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GO TO ANOTHER DEALER. THE VEHICLE WAS TAKEN TO HOFFMAN FORD (717-657-1600, LOCATED AT 5200 JONESTOWN RD, HARRISBURG, PA 17112) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD COVER THE DIAGNOSTIC COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

Fuel/Propulsion System
Filed Oct 25, 20184,100 milesOK

THE VEHICLE FAILS TO ACHIEVE MORE THAN 25 MPG ON A FULL 12 GALLON FUEL TANK WITH 100% GASOLINE. THERE IS A GASOLINE ODOR AT TIMES WHEN THE VEHICLE IS SHUT OFF AFTER BEING DRIVEN FOR MULTIPLE HOURS. THE VEHICLE IS EQUIPPED WITH A 1 LITER ECOBOOST MOTOR THAT WAS PURCHASED NEW WITH 3K MILES ON IT. THE CURRENT ODOMETER READING IS 12,600. ON OCTOBER 21ST, 2018 I ACHIEVED 19 MPG ON A FULL TANK OF GASOLINE.

Power Train
Filed Sep 8, 201812,226 milesMO

A FEW WEEKS AFTER I HAD GOTTEN MY CAR ON MAY 12TH 2018 I NOTICED GRINDING, JERKING, FELT ALMOST AS IF IT WERE TRYONG TO STALL AND THAT THERE WAS ALOT OF PLAY IN THE TRANSMISSION WHEN ROTATING TIRES, I TOOK THE CAR TO THE WLFORD DEALERSHIP IN SIKESTON MISSOURI THEY CLAIM THAT THEY DIDNT NOT HEAR, SEE, OR FEEL ANYTHING. BUT DID NOT PUT THE CAR ON THE RACK OR ANYTHING THEY JUST DROVE IT AROUND THE BLOCK. THEY THREW A FIT ABOUT GIVING ME A LOANER AND WERE DOING THERE BEST TO PREVENT ANY WORK BEING DONE ON THE CAR. THEY CLAIM THAT THIS WAS NORMAL I DONE SOME RESEARCH AND OTHERS HAVE HAD PROBLEMS WITH THIS POS POWERSHIFT AUTOMATIC TRANSMISSION. WELL ITS NOW 4 MONTHS DOWN THE ROAD AND THE CAR IS ONLY GETTING WORSE IT IS JERKING BAD, GRINDING, CLINKING, CLACKING, POOR THROTTLE RESPONSE, BARELY ABLE TO GET UP A HILL, THE WHOLSE TRANSMISSION IS SH*T. THESE CARS ARE MAD CHEAP AND SOLD AT AN OVERPRICED AMOUNT, I WILL NOT BE BUYING ANYTHING FROM FORD AGAIN. BUT FOR HOW MUCH I PAID, THERE WILL BE A NEW TRANSMISSION OR SOMEONE GIVING A NEW CAR IF THIS SH*T KEEPS UP. 2018 FORD FOCUS WORST POS ON THIS PLANET DO NOT BUY IT. WHO WAS THE DUMB*SS TO EVEN THINK THAT A COUPLE OF SOLENOIDS AND A COMPUTER COULD CONTROL A MANUAL TRANSMISSION IN AN AUTOMATIC GEARBOX???? ITS NOT POWERSHIFT EITHER CAUSE THIS CAR HAS NO POWER WHATSOEVER IT FEELS LIKE IT HAS 50HP AND 2LBS TQ. 3RD GEAR IS THE ONLY GET UP AND GO GEAR ALL THE OTHER ONES ARE SLUGGISH AN YOU HAVE TO PUT THE PEDAL ALMOST ALL THE WAY TO THE FLOOR

Air BagsCrash1 injured
Filed Aug 24, 20184,197 milesFL

I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND T

Service BrakesCrash
Filed Aug 18, 2018TX

HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH

Power Train
Filed Aug 1, 20181,600 milesKS

CLUTCH PEDAL STUCK TO THE FLOOR INTERMITTENTLY (2X IN 1600 MILES)

Unknown or Other
Filed Jul 5, 20184,384 milesWA

EXPLODING SUNROOF - TRAVELING SOUTH ON I-5 AT A SPEED OF 60MPH IN TACOMA TODAY (7/5/2018) IN MY BRAND NEW 6 MONTH OLD 2018 FOCUS RS AND JUST PASSED 56TH STREET EXIT. SUDDENLY WITH WHAT SOUNDED LIKE A GUN SHOT, THE SUNROOF EXPLODED AND I WAS COVERED WITH GLASS AS THE SUNROOF COVER WAS OPEN. FORTUNATELY I HAD A HAT ON OTHERWISE THE VERY SMALL SHARDS MIGHT HAVE GOTTEN INTO MY HAIR, EYES AND FACE. PULLED OF THE HIGHWAY AND TOOK A COUPLE PICTURES. THE DAMAGES FROM THE EXPLODING GLASS CAUSED ADDITIONAL DAMAGES TO THE ROOF AND WING OF THE CAR. THIS IS CURRENTLY ESTIMATED AT OVER $2600 IN DAMAGES. NOT TO MENTION THE CLEAN UP THE THE INTERIOR CAR WILL NEED. THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AS THEY WOULD HAVE GOT THE BRUNT OF THE GLASS.

Seat Belts
Filed Jun 25, 20181,930 milesOH

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.

Service BrakesCrash
Filed Jun 22, 20183,000 milesTX

TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB

Unknown or Other
Filed May 25, 2018MO

BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.

Structure › Body
Filed May 16, 20181,500 milesOH

WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.

Engine
Filed Mar 4, 201829,400 milesFL

FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.

Unknown or Other
Filed Jan 7, 2018187 milesMA

MY PERSONAL CAR HAD A BATTERY DIE - I CALLED THE DEALERSHIP AND I GOT IT TOWED- THE DEALERSHIP GAVE ME A RENTAL CAR FOR THE DAY - WHEN I STARTED TO WORK WITH THE RENTAL CAR I STARTED FEELING SICK WITHIN 15 MINUTES BUT KEPT DRIVING TO WORK - (A 45 MINUTE RIDE) I WAS AT WORK FOR 15 MINUTES AND THEN HEADED TO AN APPOINTMENT- I GOT CONFUSED AND STARTED HALLUCINATING - I PULLED OVER ON THE SIDE OF THE ROAD - FOR ABOUT 4 HOURS I WAS GOING IN AND OUT OF CONSCIOUSNESS- I WAS ROLLING MY WINDOWS UP AND DOWN BECAUSE I DIDN'T FEEL GOOD WHICH THE DOCTOR SAID THAT IS WHAT SAVED ME - FINALLY I GOT BACK IN THE CAR BECAUSE OF MY DAUGHTERS CONCERNS - I HAD TO STOP THE CAR AND STARTED VIOLENTLY THROWING UP BLOOD - AT THAT POINT MY DAUGHTER TOOK ME TO REDI MED - THEY THOUGHT I WAS HAVING A STROKE AND GOT ME TO THE HOSPITAL - WHEN I GOT TO THE HOSPITAL THEY TOOK BLOOD WORK AND HOOKED ME UP TO EKG AND THEN TOOK ME FOR A CATSCAN - MY BLOOD WORK CAME BACK WITH HIGH LEVELS OF CARBON MONOXIDE POISONING AND THEN I WAS ON OXYGEN FOR 2 1/2 DAYS - THIS WHOLE THING WAS A CRAZY EXPERIENCE

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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