Page 16 of 17 · complaints 751–800 of 837

2018 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Electrical System
Filed Apr 15, 202040,000 milesAZ

EACH TIME I FILL THE CAR WITH GAS, EVEN WITH THE TANK HALF FULL, THE CAR STALLS AND HAS TROUBLE STARTING. I HAVE CHECKED FOR CLOGGED OR CRACKED FUEL LINES AND THERE ARE NONE. IT PUTS OUT THE CODE P1450. REPLACEMENT OF THE FUEL TANK PRESSURE SOLENOID AND IT'S STILL HAVING THE SAME PROBLEM. I HAVE READ THAT THERE MAY BE A RECALL OF SOME SORT ON THE FUEL SYSTEM IN THESE CARS. *TR

Air BagsCrash
Filed Apr 6, 202016,000 milesOH

OUR FOCUS WAS HIT BY A CAR. THE VEHICLE HIT THE FOCUS PRIMARILY IN THE AREA OF THE DRIVER'S SIDE DOOR. THE DOOR WAS PUSHED IN/CRUMPLED APPROXIMATELY 18-20 INCHES OVERALL, INTRUDING INTO THE PASSENGER COMPARTMENT. THE WINDOW SHATTERED. THE DAMAGE TO THE FENDER WAS SIGNIFICANT ENOUGH TO DISTORT THE FRONT BUMPER. THE "PAN" OR AREA IMMEDIATELY BELOW THE DOOR WAS BENT APPROXIMATELY 6 TO 8 INCHES TOWARD THE MIDLINE OF THE CAR. THE FORCE OF THE ACCIDENT SPUN' THE FOCUS APPROXIMATELY 180 DEGREES RESULTING IN THE FOCUS COLLIDING WITH A GUARDRAIL. THE FORCE OF THE IMPACT WITH THE GUARDRAIL BENT/DISTORTED THE BODY OF THE CAR AND CAUSED SIGNIFICANT DAMAGE TO THE REAR BUMPER AND BRAKE LIGHT ASSEMBLY. THE EXTENT AND EXPENSE OF REPAIRING THE DAMAGES NECESSITATED THE CAR BE CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. THE REASON FOR MY COMPLAINT/REGISTRATION OF CONCERN IS NEITHER THE FRONT OR SIDEWALL AIRBAGS DEPLOYED DESPITE THE SEVERITY OF THE ACCIDENT. PART OF THE DECISION TO PURCHASE THE FOCUS WAS BASED ON THE SAFETY FEATURES INCLUDING THE AIRBAGS. IN HINDSIGHT, HAD WE KNOWN OF THE AIRBAG'S PROPENSITY TO FAIL TO DEPLOY DURING AN ACCIDENT OF THIS SEVERITY, OUR BUYING DECISION WOULD HAVE BEEN DIFFERENT. THE AIRBAG'S FAILURE TO DEPLOY SHOULD BE EXAMINED FOR ADEQUACY OF PURPOSE FOR WHICH THEY WERE DESIGNED.

SeatsCrash2 injured
Filed Mar 31, 2020TX

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238) FOR WARRANTY SERVICE ON THE TRANSMISSION AND WAS INFORMED THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER REPLACED THE TRANSMISSION. HOWEVER, THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING, THE CONTACT TURNED ON THE HAZARD WARNING LIGHTS WHILE ON THE HIGHWAY AND WAS ABOUT TO DRIVE WHEN THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SEAT MOVED FORWARD AS A RESULT, THE FRONT PASSENGER SUSTAINED FACE AND CHIN INJURIES AFTER COLLIDING WITH THE DASHBOARD AS WELL AS BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER, THE CONTACT STATED THAT HE WAS NOT AWARE OF DIAGNOSTIC TESTING OR REPAIRS BECAUSE HIS LAWYER WAS DEALING WITH THE ACCIDENT CASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Mar 25, 202050,550 milesAL

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DTC CODE SHOWED A FAILURE WITH THE CANISTER VENT SOLENOID. THE PART WAS REPLACED HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT MECHANIC AND DIFFERENT DTC CODE WAS RETRIEVED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS STILL DUE TO THE CANISTER VENT SOLENOID FAILURE. ADDITIONALLY, AFTER REFUELING SEVERAL ATTEMPTS WERE NECESSARY TO START THE VEHICLE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A CALLBACK WOULD BE FORTHCOMING. THE CONTACT STATED SEVERAL MORE ATTEMPTS WERE MADE TO REACH THE MANUFACTURER HOWEVER, THE PHONE NUMBER WAS NO LONGER IN SERVICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,500.

Air BagsCrash2 injured
Filed Mar 12, 2020FL

TL* THE CONTACT OWNED A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE MAKING A LEFT TURN T-BONED HER VEHICLE ON THE PASSENGER FRONT SIDE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG CAME OUT FROM UNDERNEATH THE STEERING WHEEL; HOWEVER, THE AIR BAG DID NOT INFLATE AND SIMPLY HIT THE FLOOR. THE OTHER AIR BAGS IN THE VEHICLE FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR PAIN TO HER LOWER BACK AND RIGHT SIDE OF HER NECK. THE OTHER DRIVER WAS ALSO TAKEN TO THE HOSPITAL; HOWEVER, THE DRIVER'S INJURIES WERE UNKNOWN. THE VEHICLE WAS INITIALLY TOWED TO A FAMILY MEMBER'S RESIDENCE AND WAS LATER TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR THE MANUFACTURER WHERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN

Engine
Filed Mar 11, 202044,000 milesFL

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP SIGN AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO PARKS FORD OF WESLEY CHAPEL LOCATED AT (28739 FLORIDA 54, WESLEY CHAPEL, FL 33543), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Power Train
Filed Mar 10, 202034,500 milesIL

I'VE OWNED THREE DIFFERENT FORDS, ALL OF WHICH WERE THE FOCUS SE (2013,2014, AND DEBATED PURCHASING THE 2018) AND ALL OF THESE HAVE HAD ISSUES WITH THE TRANSMISSIONS SLIPPING. WHEN SHIFTING FROM FIRST TO SECOND GEAR WHILE DRIVING, THE CAR JOLTS BACK AND FORTH AND HESITATES TO SHIFT GEARS. I TEST DROVE THE CAR TODAY AND EVEN THE DEALER ADMITTED THAT THIS IS NOT NORMAL FOR CARS BUT FOR THIS CAR IS TYPICAL BECAUSE THERE ARE SO MANY ISSUES.

Fuel/Propulsion System
Filed Feb 29, 202043,000 milesOH

MY 2018 FOCUS HAS 2 CODES FOR CHECK ENGINE LIGHT P1450 AND P0456. THESE 2 ISSUES ARE THE SAME THING OTHER 2018 FOCUS'S HAVE BEEN RECALLED FOR. WE ARE AT 43000 MILES AND THINK THIS CAR SHOULD BE RECALLED AS WELL.

Engine
Filed Feb 5, 202031,200 milesCO

AFTER WARM, AT A RED LIGHT, IN NEUTRAL (MANUAL TRANSMISSION), CAR WILL DROP RPM AND STUTTER, NEARLY STALLING OUT. SOMETIMES ONLY ONCE, AND OTHER TIMES REPEATEDLY WHILE SITTING THERE.

Power Train
Filed Feb 5, 202030,200 milesCO

MANUAL TRANSMISSION. WHILE IN MOTION, GOING THROUGH GEARS DURING ACCELERATION, CLUTCH PUSHED IN, FOOT OFF GAS, RPMS GO UP ANYWHERE BETWEEN 500 AND 1500 FOR SEVERAL SECONDS BEFORE DROPPING. IF YOU DON'T CLUTCH IN, CAR CONTINUES TO PULL AS THOUGH THE GAS PEDAL IS STUCK AND THE "SHIFT UP" LIGHT STAYS ON.

Power Train
Filed Jan 27, 20207,000 milesPA

TRANSMISSION/CLUTCHES STARTED SLIPPING OR JERKING WHEN THE CAR HAD LESS THAN 7000 MILES. THE SLIPPING IS WORSE WHEN STARTING OUT ON A HILL, OR WHEN MAKING TURNS. IT HAS ALSO SLIPPED WHEN PULLING OUT INTO TRAFFIC. THE TRANSMISSION ALSO FAILS TO HOLD THE CAR STATIONARY WHEN STOPPED FACING UPHILL. WHEN STARTING FROM A STOP LIGHT OR SIGN ON A HILL, THE CAR WILL SLIP BACK. IT WAS REPORTED TO THE DEALERSHIP, BUT THEY HAVE NOT BEEN ABLE TO FIX IT FOR OVER TWO MONTHS DUE TO "PARTS BEING ON BACKORDER"

Vehicle Speed Control
Filed Jan 16, 202011,500 milesGA

MANUAL TRANSMISSION- WHEN I PUSH CLUTCH IN ENGINE RPMS INCREASE BY 3000. WHEN LETTING OFF CLUTCH ENGINE STAY INCREASED AND CAR JUMPS THIS HAPPENS GOING DOWN THE ROAD AND PARKED UNKNOWN CAUSE

Electrical System
Filed Jan 5, 202019,000 milesPA

HEAD LAMP SERVICE FAULT . YOU LOSE ALL POWER TO THE HEADLIGHTS AND YOUR KEY FOB DOES NOT REGISTER. MEANING YOU CAN JUST HOP IN THE CAR WITH NO KEYS AND DRIVE. ALSO THE CAR TURNS OFF WHILE DRIVING

Engine
Filed Dec 30, 201936,000 milesWA

THIS IS THE 2ND TIME I AM HAVING THE SAME ISSUE. THEY REPLACED THE CLUTCHES. I DROVE THE CAR A COUPLE OF WEEKS AND AM HAVING THE SAME ISSUES WITH SURGING/LUGGING. NOW, IT IS HAPPENING IN LOWER GEARS AND WHEN I ACCELERATE TO HIGHER GEARS. IT IS NOW HAPPENING WHEN I AM IN REVERSE, TOO.

Engine
Filed Dec 30, 2019FL

2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SHAKING IN MOTOR. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE PERSISTED. *JS

Air BagsCrashFire
Filed Dec 26, 201931,000 milesVA

ON DECEMBER 12TH, 2019, I WAS INVOLVED IN A THREE-CAR FENDER BENDER ON FAIRFAX COUNTY PARKWAY IN VIRGINIA. I WAS TRAVELING IN SLOW-MOVING TRAFFIC AT 7:20AM, CLOSE TO RESTON HOSPITAL, WHEN THE TWO CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY AND I UNFORTUNATELY COULD NOT BRAKE IN TIME TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR DIRECTLY IN FRONT OF ME WAS A TOYOTA SUV AND HAD A TOW-BAR, WHICH TOOK MOST OF THE IMPACT OF THE CRASH AND CAUSED DAMAGE TO MY VEHICLE. ASIDE FROM SOME MINOR SCRATCHES, BOTH OF THE OTHER CARS INVOLVED IN THE ACCIDENT WERE FINE AND THE TWO DRIVERS WERE ABLE TO CONTINUE ON THEIR WAYS TO WORK. MY CAR, ON THE OTHER HAND HAS BEEN DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY AS IT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. AS I MENTIONED ABOVE, THE TRAFFIC WAS SLOW-MOVING SO WE WERE NOT TRAVELING AT MORE THAN 25-30MPH AT ANY TIME ON THAT STRETCH AS WE NAVIGATED THE TRAFFIC. THIS SHOULD HAVE BEEN A VERY LOW-IMPACT AND MINOR INCIDENT; HOWEVER, FOR SOME UNKNOWN AND UNEXPLAINABLE REASON, THE FORD FOCUS WAS ON FIRE BEFORE I EVEN KNEW THAT I HAD CRASHED. THE IMPACT WAS SO MINIMAL THAT NO AIRBAGS DEPLOYED. FIREFIGHTERS WERE ONSITE WITHIN 5 MINUTES AND HAD DIFFICULTY PUTTING OUT THE BLAZE. IN ADDITION, I WAS STILL IN THE CAR WHILE IT WAS ON FIRE BECAUSE IT HAPPENED IMMEDIATELY UPON IMPACT, SO WHILE I WAS LUCKY TO WALK AWAY WITHOUT ANY PHYSICAL INJURIES, I WAS IMMEDIATELY TAKEN TO THE AMBULANCE TO MONITOR MY VITALS AND TRY TO CONTROL MY SHOCK. I REAL

Power Train
Filed Dec 23, 201930,000 milesOH

AUTOMATIC TRANSMISSION SURGES WHILE DRIVING LIKE IT IS SEARCHING FOR PROPER GEAR. PUT IN PARK ON HILL SOMETIMES CAR WILL START TO ROLL THEN TRANSMISSION CATCHES AND HOLDS IN PLACE. WHEN GO TO BACK IN TO PARK TAKE STOP TAKE OUT OF DRIVE TO NEUTRAL THEN TO REVERSE LIKE IT IS STILL IN NEUTRAL GIVE A LITTLE ACCELERATOR AND IT WILL CATCH IN REVERSE. THESE PROBLEMS ARE INTERMITTENT AND NOT ALL THE TIME WHILE DRIVING. THE DRIVING AND PARKING ON HILL ISSUE IS A COUPLE MONTHS. THE REVERSE ISSUE IS A YEAR OR MORE.

Power Train
Filed Dec 20, 20196,200 milesMO

VEHICLE BEGAN LOSING POWER WHILE ACCELERATING AND THEN WHEN SUDDENLY JERK FORWARD. THIS HAPPENED ON A CITY STREET, TRYING TO GO JUST 25 MPH. TRANSMISSION LIGHT CAME ON. UPON TAKING VEHICLE TO THE DEALERSHIP THEY DETERMINED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. CAR CURRENTLY ONLY HAS 6,200 MILES ON IT. NOT FEELING GREAT ABOUT THIS PURCHASE.

Power Train
Filed Dec 17, 201910,000 milesTX

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE SHUDDERED, SHOOK, AND VIBRATED. THE FAILURE OCCURRED AT VARIOUS SPEEDS, BUT WAS MORE PRONOUNCED WHILE ACCELERATING FROM A STANDSTILL. THE VEHICLE WAS TAKEN TO SANES FORD (4721 AYERS ST, CORPUS CHRISTI, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE TRANSMISSION CLUTCH WAS REPLACED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

Exterior Lighting
Filed Dec 16, 2019TX

MY LOW BEAM NOTIFICATION CAME ON MY DASH WHILE ATTEMPTING TO CHANGE MY LIGHT I NOTICED THAT THE WIRING IS TINGED AND EXPOSED AND THE LIGHT IS BROWN AND BURNT I'M NOT SURE IF THERE WAS AN ELECTRIC FIRE OR WHAT HAPPENED. I WAS PARKED AND TURNED MY CAR ON WHEN THE NOTIFICATION CAME UP.

Power Train
Filed Dec 14, 201959,000 milesWA

1)WHEN ACCELERATOR IS PUSHED ENGINE SURGES BUT CAR DOESN'T MOVE THEN ALL OF A SUDDEN, BANG, TRANSMISSION ENGAGES WITH SUDDEN ACCELERATION. 2)PUSHING ACCELERATOR CAR BOGS DOWN INSTEAD OF ACCELERATING, SLOWLY ACCELERATING UP TO SPEED. 3)OCCASIONALLY TURNING A CORNER YOU PUSH ON ACCELERATOR NOTHINGS THERE, YOU HAVE TO WAIT FOR TRANSMISSION TO FINALLY ENGAGE. 4)TRANSMISSION HAS OVERHEATED TWICE, THE DISPLAY SAYS TO SHUT OFF CAR FOR FIVE MINUTES BUT ONCE I COULD NOT GET OVER IN TRAFFIC AND IT JUST SHUT DOWN IN LANE TWO OF THE FREEWAY WHERE I HAD TO SIT UNTIL THE HEAT IN TRANSMISSION WENT DOWN FAR ENOUGH SO IT WOULD ENGAGE AGAIN. 5)PUSHING PEDAL LIGHTLY WILL CAUSE CAR TO MOVE BUT IT SHUDDERS, THEN IT WILL CLANK, THEN SHUDDER, CLANK THEN SHUDDER SEVERAL TIMES AS IT MOVES SLOWLY, IT WILL DO THIS UNTIL YOU USE THE BRAKE TO STOP. 6)VERY LOUD CLANK WHEN ACCELERATING DOWN TO A STOP LIGHT. 7)YESTERDAY IN THE MORNING, 12/11, I BACKED OUT OF DRIVEWAY THEN WHEN I SHIFTED INTO DRIVE NOTHING, CAR DID NOT MOVE. SHIFTING INTO NEUTRAL AND BACK INTO DRIVE AND LOW A NUMBER OF TIMES THE TRANSMISSION FINALLY ENGAGED, YOU COULD HEAR IT CONNECTING. 8)TRANSMISSION IS VERY LOUD, CLANKING WHEN DOWNSHIFTING OR COMING TO STOP. 9)THESE PROBLEMS ARE NOT CONSTANT BUT HAPPEN THROUGHOUT THE DAY, EVERY DAY. 10)THERE HAVE BEEN VARIOUS OTHER PROBLEMS WITH THE TRANSMISSION THAT ARE HARD TO DESCRIBE. 11)DRIVING ON THE STREET OR HIGHWAY THE TRANSMISSION WILL ALL OF A SUDDEN DISENGAGE AS THE ENGINE WILL SURGE SINCE THE

Vehicle Speed Control
Filed Dec 12, 20191,000 milesMT

THE ISSUE HAPPENS OFF AND ON WHEN YOU USE THE ACCELERATOR PEDAL THE THROTTLE KEEPS ACCELERATING UP TO SEVERAL MINUTES AFTER YOU COMPLETELY TAKE YOUR FOOT OFF IT. I FIRST NOTICED THE ISSUE A MONTH AFT BUYING THE CAR BRAND NEW AND IT'S BEEN CONSISTENTLY HAPPENING FOR OVER A YEAR NOW. I HAVE TAKEN IT TO FORD TWICE ALREADY AND THEY TELL ME THERE IS NOTHING WRONG WITH IT. I NOTICED THE PROBLEM THE FIRST TIME ON A HIGHWAY OFF RAMP WHEN THE BREAKS SEEMED TO NOT BE HARDLY WORKING. WHEN I PUT THE CAR IN NEUTRAL THE BREAKS STARTED WORKING JUST FINE AND THE CAR INSTANTLY STARTED RED LINING. THE ISSUE SINCE THEN HAS HAPPENED IN TOWN ON THE HIGHWAY EVEN WHEN PARKED. SEEMS TO HAPPEN MORE OFTEN WHEN ITS COLDER OUT BUT STILL HAPPENS WHEN 90 OUT. I HAVE TAKEN TWO VIDEOS OF IT SO FAR.

Power Train
Filed Dec 3, 201937,500 milesFL

AFTER DRIVING THE VEHICLE CONTINUALLY FOR APPROX. 30 MINUTES, THERE IS A LULL IN GEAR SWITCHING FROM STATIONARY TO ACCELERATED MOTION. UPON CONTINUED DRIVING, THE PROBLEM INCREASES AND CAR SHAKES, JERKS AND FEELS LIKE IT'S GOING TO EXPLODE. CAR WAS PURCHASED LESS THAN 1 MONTH AGO WITH APPROX. 37,500 MI. IT NOW HAS APPROX. 37,600 MILES. CAR WAS TAKEN TO DEALERSHIP TODAY AND AFTER DIAGNOSTICS SCREENING, I WAS TOLD TO BRING CAR BACK NEXT MONDAY AND THEY WOULD REPLACE BOTH TRANSMISSION CLUTCHES. I WENT ONLINE THIS EVENING TO RESEARCH THE FORD FOCUS TRANSMISSION AND FOUND ARTICLES TELLING ABOUT PROBLEMS WITH THE 2018 MODELS. ARTICLES TELL OF SUDDEN ACCELERATIONS THAT LEAD TO ACCIDENTS. I AM TERRIFIED TO GET BEHIND THE WHEEL OF MY CAR NOW.

Electrical System
Filed Nov 26, 201970,000 milesWV

I APPROACHED A STOP SIGN, AND LOST COMPLETE POWER, COULDN'T EVEN MOVE IT OUT OF GEAR, TRIED TO JUMP IT AND NOTHING. I COULD'VE WRECKED BECAUSE OF THIS

Fuel/Propulsion System
Filed Nov 21, 201956,000 milesOR

I TOOK MY CAR IN FOR A OBD READING AND IT CAME BACK A FAULTY PURGE VALVE OR UNABLE TO BLEED UP FUEL TANK VACUUM. TAKE IT TO FORD AND THEY SAID THEY CAN'T DO ANYTHING BECAUSE THERE IS NO RECALL FOR MY CAR. WHEN LOOKING UP MY VIN THERE IS NON RIGHT NOW, I CLEARLY HAVE STALLING ISSUES AND THE CHECK ENGINE LIGHT IS ON. I WOULD LIKE GET A RECALL ON IT BECAUSE 1.6 MILLION PEOPLE HAVE HAD THE SAME ISSUES.

Engine
Filed Nov 14, 2019AR

THE 2018 FORD FOCUS HAS BEEN IN THE REPAIR SHOP FOUR TIMES FOR A CHECK ENGINE LIGHT RELATING TO THE VAPER/VACUUM HOSE, SENSOR OVER THE PAST COUPLE OF MONTHS. IN ADDITION, THE FOCUS NOW HAS A BROKEN STEERING GEAR. I WAS DRIVING ON THE CITY STREET WHEN IT WENT OUT, AND THANKFULLY NO OTHER VEHICLES WERE NEAR.

Power Train
Filed Nov 9, 20191,000 milesPA

THE AUTOMATIC TRANSMISSION PROVIDED WITH MY VEHICLE IS NOT AS DESCRIBED IN THE OWNER'S MANUAL. MY TRANSMISSION IS SUPPOSED TO HAVE THE ABILITY FOR THE DRIVER TO "MANUALLY" SHIFT THROUGH THE 6 SPEEDS!? SHIFTING IS NOT AUTOMATIC AS DESCRIBED BECAUSE IT REQUIRES YOU TO LET UP ON THE ACCELERATOR TO SHIFT FROM A LOWER GEAR. WHEN IT TOOK MY VEHICLE TO MULTIPLE FORD DEALERS WITH THIS CONCERN, I WAS INFORMED THAT THEY COULD NOT PERFORM ANY WORK ON THE TRANSMISSION UNTIL THE VEHICLE REACHED 10,000 MILES (4900 MILES TO GO!). THEREFORE I AM STUCK WITH A DANGEROUS CAR THAT SHIFTS WHEN IT WANTS TO AND LEAVES ME VULNERABLE TO CRASHES IN EVERYDAY TRAFFIC AS I CANNOT DEPEND ON ACCELERATION THAT I MAY NEED TO AVOID A DANGEROUS SITUATION. WHEN REPORTED TO FORD CUSTOMER CARE, MULTIPLE TIMES, I WAS TOLD TO TAKE IT TO A FORD DEALER AND I AM STUCK IN THE MIDDLE WITH NO ONE LISTENING OR ADDRESSING MY CONCERNS!?

Unknown or Other
Filed Nov 1, 201942,400 milesCA

WHEN CHANGING GEARS THE CLUTCH IS SHAKING THE CAR AND MAKING A GRINDING NOISE. IT APPEARS TO CREATING PROBLEM ON THE LOWER GEARS SUCH AS GEAR 1 AND 2

Engine
Filed Oct 22, 201936,839 milesTX

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SPUTTERED WHILE ACCELERATING. THE VEHICLE WAS TAKEN TO MAXWELL FORD (5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE FAILED. THE REPAIR WAS PERFORMED AT THE COST OF $425. THE CONTACT WAS CONCERNED AS TO WHY HIS VEHICLE WAS NOT INCLUDED IN THE UNKNOWN RECALL. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED TO KEEP THE REPAIR PAPERWORK IN CASE OF A FUTURE RECALL. THE CONTACT WAS TRANSFERRED TO NHTSA. THE FAILURE MILEAGE WAS 36,839.

Fuel/Propulsion System
Filed Oct 3, 201954,000 milesCA

MY VEHICLE IS A 2018 FORD FOCUS ST AND HAS A CHECK ENGINE LIGHT THAT INDICATES THE EVAPORATIVE EMISSIONS CANISTER PURGE VALVE TO BE STUCK OPEN WHICH COULD CAUSE THE FUEL TANK TO DEFORM. I EXPERIENCE ENGINE HESITATION AND ALMOST STALLING IMMEDIATELY UPON START-UP AFTER REFILLING FUEL. THIS ISSUE IS ADDRESSED IN AN EXISTING RECALL (18S32) FOR CERTAIN 2012-2018 FORD FOCUS. HOWEVER, MY VIN NUMBER IS NOT INCLUDED IN THE LIST OF CARS THAT ARE AFFECTED AND AS A RESULT, FORD REFUSES TO COVER THE REPAIR EXPENSE.

Engine
Filed Sep 26, 201955,000 milesKY

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER 25 MINUTES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED, BUT COOLED DOWN ONCE THE ACCELERATOR PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO GILLIE HYDE AUTO GROUP (610A HAPPY VALLEY RD, GLASGOW, KY 42141, (888) 621-5047) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Engine
Filed Sep 24, 201930,000 milesWA

THE TRANSMISSION LUGS OR SLIPS WHEN GOING FROM A STOPPED POSITION. IT WILL EVENTUALLY GO AND SEEMS TO BE FINE ONCE I AM OVER 25 MILES PER HOUR. IT STARTED ABOUT 4 WEEKS AGO AND SEEMS TO BE MORE FREQUENT. THE VEHICLE ONLY HAS ABOUT 30,000 MILES ON IT. IT GETS REGULAR OIL CHANGES AND IS NOT DRIVEN ROUGHLY.

Engine
Filed Sep 23, 201915,000 milesNY

WHILE SITTING AT A LIGHT OR CORNER AFTER A STOP THE CAR SHAKES & BOUNCES UNTIL I MOVE AGAIN, ONLY 15000 MILES ON IT. I AM THE ONLY DRIVER.

Seat Belts
Filed Sep 8, 201937,200 milesCO

I HAVE TESTED THIS MANY TIMES, AND YIELDED THE SAME RESULT. WHEN THE DRIVERS SEATBELT IS UNBUCKLED WHILST IN MOTION, THERE IS NO LIGHT OR AUDIBLE ALARM UNTIL YOU COME TO A FULL AND COMPLETE STOP.

Engine
Filed Sep 6, 201975,000 milesTN

THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.

Power Train
Filed Aug 28, 2019780 milesMD

BOUGHT THIS VEHICLE AUGUST 2018 FROM PRINCE FREDERICK FORD EVER SINCE THEN I HAVE HAD NOTHING BUT ISSUES WITH THE CAR MAKING A VIBRATION GRINDING NOISE ALONG WITH A SHUDDER WHEN I LET OFF THE GAS THE CAR INCREASE SPEED CAUSING A SLAM ON THE BREAKS VEHICLE HESITATES AT TIMES WHEN INCREASING SPEED THIS VEHICLE SCARES ME SO MUCH HAVE BEEN TO DEALER 3 TIMES JUST TO SAY CAN'T DUPLICATE ISSUE WHICH IS A LIE I WOULD LOVE TO GO TO A NEW CAR BUT THE ROLLOVER AMOUNT IS INSANE AND DON'T WANNA DO THAT FOR A POS CAR I HAVE WRITTEN FORD BUT THEY SAY GO TO A DEALER WE HAVE NOTHING TO DO WITH THAT WHEN THEY DO THEY MAKE THE CRAPPY UNSAFE CAR NOT TO MENTION THE CAR DASH MAKES NOISES AND IT'S OVERALL A CHEAP VEHICLE THAT SHOULD NOT BE ON ROAD HIGHLY UNSAFE

Power Train
Filed Aug 26, 201960,000 milesPA

WHILE SITTING AND MOVING SLOWING IN TRAFFIC, AT TIMES, THE VEHICLE WILL SUDDENLY SURGE OR LURCH FORWARD , VERY JERKY ACELERATION FROM A STOP, THE CLUTCH WAS ALREADY REPLACED ONCE AND THIS VEHICLE HAS ONLY 61000 MILES! I HAD TO PURCHASE ANOTHER EXTENDED WARRANTY TO 100,000, WHEN THIS IS UP THEN WHAT DO I DO?

Power Train
Filed Aug 24, 2019553 milesVA

WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.

Power Train
Filed Aug 19, 2019MD

VEHICLE PURCHASED NEW FEB 2018, IN NOV 2018 WITH APPROX. 11K MILES, VEHICLE BEGAN SKIPPING ON ACCELERATION AND DECELERATION WITH GRINDING NOISES, DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED, VEHICLE BEGAN HAVING THE SAME ISSUES IN APRIL 2019 WITH 18K MILES, CLUTCH REPLACEMENT NEEDED AGAIN, HAD TO WAIT 6 WEEKS, PART BACK ORDERED, FOR REPLACEMENT CLUTCH, REPLACED JUNE 2019, VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN IN AUG 9, 2019 WITH 21K MILES, DETERMINED THE CLUTCH NEEDS REPLACED AGAIN. NEXT AVAILABLE APPT WITH DEALERSHIP, LAST WEEK OF AUGUST, FIRST WEEK OF SEPT.

Engine
Filed Aug 18, 2019CA

CAR STALLS

Engine
Filed Aug 15, 201968,000 milesIL

THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.

Power Train
Filed Aug 15, 201918,000 milesNC

TAKATA RECALL. MY CAR IS ONLY 8 MONTHS OLD AND ALREADY HAS HAD THE CLUTCH REPLACED. IT IS SHOWING SIGNS THAT MY 2014 DID FOR IT'S RECALL. IT IS ACTING LIKE IT IS GOING TO STALL AND ACTUALLY STALLED ON ME IN THE MIDDLE OF THE HIGHWAY 17 JUST SOUTH OF MAYSVILLE NC WHILE I WAS DRIVING. MY 2014, CELLA FORD IN NEW BERN, NC KEPT SAYING IT WAS NOT UNDER RECALL UNTIL IT STALLED OUT IN THE MIDDLE OF A BRIDGE, ALMOST CAUSING HER TO GET REAR ENDED WITH MY DAUGHTER AND GRANDDAUGHTERS ON THE CAR.

Engine
Filed Aug 12, 201925,600 milesID

MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.

Unknown or Other
Filed Aug 11, 201912,919 milesFL

SEE ATTACHED LETTER. I HAVE COPIES OF ALL RECEIPTS, IF YOU NEED TO SEE THEM

Power Train
Filed Aug 1, 201931,000 milesOH

CAR'S TRANSMISSION SHUTTERS OR JERKS AT VARIOUS TIMES LIKE ACCELERATING FROM A STOPPED POSITION. FRIGHTENED AND IRRITATED.

Power Train
Filed Jul 25, 201939,900 milesNC

TRANSMISSION WOULD SHUDDER AND NOT ENGAGE 2ND GEAR. ACCELERATION WOLD BE BOGGED DOWN MAKING IT HARD TO PASS OTHER VEHICLES OR MERGE ON THE HIGHWAY. CLUTCH PACK REPLACED AT 39,991 MILES UNDER POWERTRAIN WARRANTY.

Engine
Filed Jul 23, 20192,198 milesIN

TRANSMISSION VIBRATION INVOLVING DOUBLE CLUTCH @ SPEEDS 13 -18 MPH IN MOTION.

Air BagsCrash
Filed Jul 23, 201921,043 milesAL

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.

Service Brakes
Filed Jul 23, 201913,000 milesWV

TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.

Power Train
Filed Jul 16, 20192,200 milesOK

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE TRANSMISSION WENT INTO NEUTRAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES, AND THE VEHICLE STARTED NORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO FOWLER FORD (3400 S SHERIDAN AVE, TULSA, OK, 74145) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED ALONG WITH TRANSMISSION SEALS THAT WERE INSTALLED INCORRECTLY FROM THE FACTORY. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR THE THIRD TIME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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