2017 Ford Focus complaints

I recently got this car, seen there was a recall so I took it to get fixed at the dealership. Ever since it got fixed, my car has lost power and the transmission won't shift correctly making me unable to drive.

The vehicle kept getting slower and slower was not able to use six gear had a hard time going up hills would lose its power engine light came on when I would get gas the car would not start afterwards went to a dealership on 5/6/20-23 and found out there were three codes that came up one was for a misfire detected on startup another was unable to bleed up fuel tank vacuum and a third was internal controls model sstart stop performance.

Fors continues to have the same transmission issues they had in the 2011-2016 ford focus dual clutch transmission. 2017 & 2018 should’ve been recalled. I have approximately 15,000 miles on my 2017 and the car was working fine and one day it suddenly lost some forward gears and reverse leaving the car in limp mode in the middle of the an intersection after starting to drive forward on the road. The lights changed and traffic is moving across leaving me in an unsafe situation and the other drivers having cars traveling 55 nearly rear ending them. There is no warning of this failure they suddenly happen and can cause issues where you’re stuck at a light or cannot get through an intersection. I tried to bring my car in and they told me they had 80,000 focus cars ahead of me and that they wouldn’t be able to fix my car due to a chip shortage. 80,000 other ford focus with this same issue is clear to me they’ve never resolved the matter and continued allowing these unsafe cars to be on the road. If this happens on a busy freeway, intersection, or anywhere on the road its a serious issue. There needs to be a full recall on the transmissions control module, the two clutch actuators, and the shift forks. Because of the design the TCM first fails causing the actuators to rotate and sheer of the pin from the castings, causing the shift forks to come loose. The only way to fix it because of all the diat created when this happens is to replace the dual clutch, TCM, both external actuators

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked intermittently. Additionally, the contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced; however, the part to do the recall repair was not available. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 20,000.

The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the purge valve to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The contact was informed that NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) was serviced back in 2019. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 42,644.

The DPS6 dual-clutch transmission shudders and shifts hard during all phases and speeds. Acceleration is unpredictable and feels as though it could stall at any time. Ford wants $3000 - $5000 to repair. They also state the issue is common.

The vehicle shakes, stalls shuts off when filling up with gas. Once gas is added, you have to keep the feet on the gas (reveing up to ensure it starts), then drive to get the gas flowing into the engine. The vehicle was taken for diagnostic with an Auto Zone and a mechanic and the codes pulled (more than once) was...P1450 and P2196. This was brought to the attention of dealer at time of purchase and requested another vehicle. They ensured it could be fixed; after another yr. or more now the codes are appearing again. I have dates for repair, but will have to get copies of work completed from the dealer.

The contact owns a 2017 Ford Focus. The contact stated while his wife was driving 35 MPH, the vehicle started to hesitate and idle rough. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would be difficult to restart. The contact stated that several attempts were needed to start the vehicle. The contact stated that she had to keep the accelerator depressed for several minutes before she could shift to drive(D). The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the canister purge valve (CPV) needed to be replaced. The mechanic advised the contact that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.

I pulled out of my brothers driveway as I pulled out the car failed to go over 10mph and started to lurch back and forth. I almost got in an accident because of this. There was a car coming down the road and they had to swerve to miss me because I couldn’t get the car to go over 10. I promptly pulled the car over after that.The car also would go into reverse but would not move. I had the car towed to a local Ford dealer because I did not feel it was safe to drive. There were no warning lights on the car at the time of the incident. The check engine light did come on later though. The dealership said the TCM had failed and would need to be replaced but I would need to wait for the part because it’s on national factory back order. After waiting 4 months and calling Ford to complain multiple times the part finally came in. They installed the part and told me it did not fix the issue and I would need a replacement transmission. The car has not been fixed, failure date was at 87,300 miles. The car is no longer safe to drive and costs way too much for me to fix.

The contact owns a 2017 Ford Focus. The contact stated the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vapor management valve, part number: BV6Z9D289E, needed to be replaced. However, the part was on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the contact's residence. The vehicle was then taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The contact stated that the vehicle stalled approximately seven times in one trip. The contact was able to drive to her destination. The contact stated that the failure had been reoccurring increasingly. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 79,000.

Vehicle stalls after filling tank up with gas either to a full tank or less than a full tank. Vehicle throws code for EVAP issue as well as manufacturer control. Took to a mechanic where I was told there were multiple issues with the fuel system that needed to be replaced.

Upon stopping to fill up with gas once the gas tank is either full or not all the way full, the car has trouble starting and will stall. The vehicle will begin to run after pressing the gas pedal multiple times with the ignition still on. The check engine light is illuminated. I was made aware of a previous recall that I feel my car should’ve been involved in. The approximate mileage is 95000.

The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was towed to the residence. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and a case was filed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 98,639.

POWER SHIFT TRANSMISSION/DUAL CLUTCH IS SHUTTERING /JERKING WHEN ACCELERATING FROM A STOP OR AND TURNING CORNERS.NOTE THIS HAPPENS REGULARLY. ITS BEEN BACK TO DEALEARSHIP ON 4 OCCASIONS . THEY REPLACED CLUTCH ASSEMBLY ONCE IN FEB 2020,IT WAS TAKEN IN AGAIN IN MAY 2021 FOR SAME ISSUE TOLD IT WAS IN SPEC. THE FOURTH TIME WAS TAKEN IN IN MARCH 2023 TOLD ITS IN SPEC.CAN'T FIND THE DATE FOR TIME NUMBER 3,BUT WAS TOLD THEN IT WAS IN SPEC.

Ever since purchasing this vehicle 2nd hand, it has had "Fuel Rail Pressure Too Low" and "Lost Communication with Fuel Pump Control Module" intermittently. Attempted to fix with a mechanic, had fuel control module replaced. It occurred again, so had fuel pump replaced. It still randomly stalls out, leaving us in danger on the roadway. Pulling into traffic can be dangerous, since a stall-out would guarantee a collision with on-coming traffic. Engine light stays on when it stalls, eventually will start again, and light disappears. This has been an ongoing problem over the last 2 years. Vehicle can only be used for local driving in the event of being stranded, sometimes on a monthly basis. Recently now, the Transmission Control Module has stopped working and needs to be replaced (as of 3/6/23). Mechanic says these parts are on backorder for 1+ years.

My vehicle has a faulty transmission problem and a fuel problem, The vehicle has been inspected by personal mechanics and CarX, 5 codes have been scanned and confirmed that their are 2 codes for the transmission and 2 codes for the fuel system. Check engine light is on, the vehicle will no longer go into reverse but can continue to go into drive but does not accelerate rpm when accelerating on the gas.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an unknown speed, the vehicle failed to accelerate as needed. The vehicle also failed to shift into reverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who scanned the vehicle who informed her there was small leak in the fuel line. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 107,000.

While accelerating from a complete stop, the car frequently jerks and sputters while it appears to be attempting to switch gears. This has been a problem since I bought the car pre-owned in 2020 but it has become much more frequent and instead of doing a single jerk or sputter when stepping on the gas, it does it much more. I did research more and it appears the make, model, and year were part of a recall prior to my owning the vehicle for what seems to be the same issue; however, my VIN was not part of that recall.

The contact's wife owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the canister purge valve had failed. The mechanic then informed him of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The contact attempted to reach the dealer but was unsuccessful. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.

Transmission shakes when taking off and stumbles to get going. it almost got me hit when turning due to it not wanting to go.

The transmission starts to shift too hard. It doesn't accelerate easily, and when it does, it gets very jerky.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to respond while attempting to drive from a complete stop. The contact stated that the vehicle would respond as needed after shifting into a lower gear. The contact stated that the failure also occurred while driving approximately 45 MPH. The contact stated that the failure occurred intermittently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the TCM was reset several times. The contact stated that the vehicle was temporarily fixed after resetting the TCM. The independent mechanic diagnosed that the TCM had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40-45 MPH, the RPM’s started fluctuating before lowering and the vehicle stalled. The contact was able to regain motive power by excessively depressing the accelerator. The contact was able to drive approximately 5-10 minutes however, while coming to a stop light the vehicle stalled. The contact was able to restart the vehicle and the vehicle drove normal. The check engine warning light was illuminated. The contact, a certified mechanic, retrieved a diagnostic trouble code for a malfunctioning EVAP system and that the O2 sensor had malfunctioned. Additionally, the fuel level was elevated. The dealer was contacted and confirmed the VIN was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,500.

I was driving home from my mother's home and the car swerved and was hard to keep control of. The next day I was headed to work and the warning came on that the transmission was too hot. I let it cool down for 15 minutes and the message said it was safe to drive, but the process repeated 4 times.i called for tow to the mechanic and he said it was a transmission control module. The part was on backorder for se eral weeks. When they tried to do the repair it did not work.

Dual clutch transmission needs replaced and my vehicle only has approximately 44,500 miles on it. Mechanics including Ford mechanics say that it is no fault of my own but a common problem with the 2017 Ford Focus transmission. The automatic transmission loses power, hesitates and shakes between gears sometimes, especially on inclines. It also when going from reverse to drive which started yesterday 03/03/2023 sometime after Ford Services inspected it, now sometimes the vehicle still drives in reverse after shifting to drive until i press my brakes, look to see it is in drive, which it is, then, press the gas pedal again and it moves forward finally as it should. This occurrence is random but mostly an issue when having to reverse on a slight incline out of a parking position, which makes it more dangerous. This is not a one time occurrence but ongoing until i replace the transmission. There are also no service engine lights warning of the transmission or anything else for that matter showing there being an issue even though there is.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. Additionally, the transmission was slipping while driving. The vehicle was taken to the dealer, where it was diagnosed with bearing and bushing failure, and the DPS gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 69,000.

I went to pull into traffic and when I pushed on the gas to hurry it just did a jumping stuttering type of thing. I almost got hit, it’s like it just doesn’t want to engage right away and I don’t know if it’s the clutch or transmission. Hills are also an issue, just jerks and jumps trying to go into a gear. I was told this car would not have the same problem as the previous years but I am very upset and lucky I didn’t get killed. Thank you my number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle, there was an abnormal rumbling noise detected and the vehicle stalled. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed her about the codes regarding the canister purge valve. The contact stated that the failure was like NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 20 MPH and shifting from first to second gear, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but experience the same failure within two months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch to be replaced for second time. The vehicle was repaired but experience the same failure a second time. The contact took the vehicle the third time to the local dealer, where it was diagnosed with needing the axle to be replaced. The vehicle was not repaired. The contact purchased the axle from the dealer but took the vehicle to an independent mechanic and had the axle replaced. The vehicle was repaired but continued to experience the failure and the contact stated that a control module warning light was illuminated. The contact took the vehicle to another independent mechanic, where the vehicle was diagnosed and it was determined that the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 100,838.

Engine light just went on

The contact owns a 2017 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost motive power and started jerking with the check engine warning light illuminated. The contact was able to drive the vehicle to the dealer and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no Extended Warranty on the vehicle. The failure mileage was 100,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that the vehicle needed to be refueled more frequently. The vehicle was taken to an independent mechanic, where various fuel system failure codes were retrieved, and it was determined that the canister purge valve, carbon canister, and fuel tank needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 65,200.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking, lost motive power, and hesitated while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the vehicle had been serviced for the same failure previously, and the transmission clutch was replaced on three separate occasions. The failure mileage was 17,500.

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle failed to accelerate properly with the transmission warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering while shifting from first gear. Additionally, after refueling, the vehicle hesitated to restart. The contact also stated while driving, the transmission was slipping. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that there was an issue with the fuel system. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the purge valve being stuck open. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.

Back-up camera fails intermitadey, about 70% of the time. Failure of the camera increases risk to pedestrians and rear cross traffic. Independant service center confirms the failure and thinks this should be a recall. There are no warning lamps when the camera fails. The problem started in 2019.

The contact owns a 2017 Ford Focus. The contact stated while her son was driving approximately 45 MPH, he depressed the accelerator pedal however, the vehicle failed to respond. The driver attempted to depress the brake pedal, but the brake pedal was rigid and was unable to properly stop the vehicle. The contact stated several unknown warning lights were illuminated intermittently. The driver used the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and the transmission inadvertently downshifted. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The transmission was replaced; however, the failure recurred. The transmission was replaced twice after the first failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and then lost motive power. Several unknown warning lights were illuminated, and the transmission fault message was displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the TCM and transmission shift forks A and B needed to be replaced; however, the replacement parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was 38,693.

Trans make noise shudders and rolls back ,also had car jump forward at light. For told me they know there a problem had clutch replaced twice in 2 years now out of warranty.

Good morning this is my ford focus car VIN 1FADP3K2XHL247975 i am in Iraq I checked my car recalls and it has one reacall, But when i went to the ford dealer named Alkasid in iraq locayed in Erbil it says we won't fix it because your car warranty cancelled and what i know is that even after warranty the recall is is still available.

Unknown at this moment but I known I have to buy a fuel pump and also now it's something eles is wrong with it and we just got this car 5 months ago and now we don't have no warranty because it passes the warranty date and also we didn't want this car but they did had the car we was approved for

Try to accelerate and vehicle transmissions slips and shakes assessively. When it shifts it shakes and slips. Dangerous to move forward from a red light into a intersection. Only 37,000 miles and problem is getting worst. Dealer said it's normal but I have learned it's not and is a big issue.

2017 Ford Focus with only 6400 miles on it - Power steering without warning turned off, and the dash displayed a "Power Steering Assist Failure - Service Required" message. The steering was difficult to manage. Was in the neighborhood when this happened, so was able to get the vehicle back to the driveway however, if this occurred in an intersection, freeway, etc risk of an accident would have been high. There was no warning prior to this happening. Reading forums, this appears to be a common issue with Ford Focus's steering, so was very surprised not to see a recall already issued on this major safety concern.

Service engine light is on and code reader indicates the Canister purge valve is malfunctioning causing excessive vacuum in the fuel management system. Ford has recalled certain 2012-2018 Ford focus vehicles for this. Recall is 18S32. My vin is not on their list for a recall but obviously should have been. Car idles rough and after refueling is hard to start... I have to try 3 or 4 time before it starts.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was jerking and hesitating while attempting to accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) or 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recalls. The failure mileage was 100.

The car was driving fine but when we had to jump the car off the car would not shift in reverse and also the car was very sluggish when driving it to the dealership. The dealership confirmed that the Transmission Control Module had gone bad on the car and also notified us that this was a recurring problem on other Ford Focus and Fusion models.

I was moving my car in a gas station parking lot and went to stop the car to go in reverse and the breaks went to the floor and I pushed them about five times and still no breaks. I hit a concrete column and air bags didn't deploy and the airbag lights were blinking on and off and speedometer needle was going crazy. Officer went to assist with moving the car to a curbside and in neutral the car was trying to go forward then when it was put in park it continued to try to go forward. We were not on a hill, it was flat in the parking lot. If this would have happened on the main roads my son, nephew and myself could have been hurt and if I had hit someone else they could have been hurt as well. I know have a adjusting checking the vehicle and a mechanics shop as well. Before this happened I had absolutely no warning.