2017 Ford Focus complaints

The contact owns a 2017 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with low compression from the engine. The contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed as the same failure provided by the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not provided.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 55 MPH, he observed a humming sound coming from under the front of the vehicle. Additionally, the vehicle lost motive power and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light illuminated. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The car when hot after driving for a while shutters when taking off from a light or stop

Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.

Whenever im at a stop light the car stalls and one time it completely stopped and I had to pull over and restart the car.

My vehicle is exhibiting the same symptoms associated with the recall that was issued for 2017 Ford Focuses, specifically a stuttering transmission on acceleration. There is also some hesitation in shifting at times.

The contact owns a 2017 Ford Focus. The contact stated that after the vehicle came to a complete stop, the vehicle intermittently shuddered and hesitated to accelerate. No warning light was illuminated. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was informed that the failure was related to the transmission; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 18,000.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle idled roughly. In addition, the contact stated that the vehicle was hesitant, and the engine was skipping. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed engine oil pump and the engine oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the fuel system was faulty and referred the contact to the local dealer regarding a recall for the failure. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 58,000.

The contact owns a 2017 Ford Focus. The contact stated while starting the vehicle, the vehicle started shaking violently. The contact stated that while attempting to accelerate, the vehicle stalled and could not be restarted. The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Focus. The contact stated that while the vehicle was in reverse, the contact depressed the accelerator pedal; however, the vehicle stalled and jerked. The failure recurred while the contact was driving at an undisclosed speed. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,800.

My car was running fine up till last Wednesday when I got to work and I pulled in and put it in park shut the car off went into work I came out nothing the battery wouldn't crank over nothing I had a jump started once it jump started it wouldn't go in reverse and barely went forward now they're telling me I need a TCM and a clutch and they're quoting me 4,600 but I can't just replace the TCM because the transmission case is cracked and it won't relearn you know I don't know what's what to do anymore I mean this car I only put $44,000 miles on it I mean I bought it used but yeah I had no warning that the battery was bad and they're telling me that that's what caused all this and it caused the TCM to fail which cracked the transmission case you know and I can't drive it they're saying because it's dangerous to drive but I have no choice I don't have a car and I got to get to my job and of course my van isn't covered under this TCM replacement that they got going on with 150,000 miles or 10 years cuz my car only has 144,000 miles on it so now I'm I don't know what to do about thisall I know is that this car was running perfectly fine and shifting perfectly fine all day Wednesday until I got to work and turned it off and went into work and came out that's when I got nothing no battery nothing it just I don't know what happened but it was running perfectly fine before that and there were no indications to me that the battery was bad or anything else was wrong with this car before

Engine failed while being driven. Closely avoided a major accident.individual mechanic said 23s64 failure. Check oil light appeared almost immediately. Called closest. Dealership they said parts unavailable for another 2-3 months. This is not acceptable. Why was I never notified of this recall. Need transportation to medical appointments frequently.

The oil pump in the 1.0L Ecoboost motor failed, causing the engine to stop working properly. This is the same motor that is already subject to recall, but mine has a manual transmission, so Ford has not included it in the recel (23S64). It is the exact same motor with the exact same problem, but they are not considering it part of the recall because of the manual transmission. They wont' act without being forced to do so. I don;t understand why I have the exact motor with the exact issue, but am not subject to the recall.

See attached document for complaint

The contact owns a 2017 Ford Focus. The contact stated that while driving at approximately 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended and the vehicle was shuddering. The message Service Engine was displayed. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the low oil pressure warning light illuminated. The contact pulled into an Advance Auto, where the failure could not be duplicated. The contact stated that she continued driving. The contact stated while driving 70 MPH, the vehicle started losing motive power and decelerated to 30 MPH. The contact depressed the brake pedal, but the vehicle failed to respond. The contact continuously depressed the brake pedal until the vehicle responded. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine oil pump had failed. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which the mechanic related to the failure; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.

The clutch on my 2017 Ford focus needs to be replaced due to it slipping/shuttering when I go to accelerate.

The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle made an abnormal squeaking sound and failed to start. The check engine warning light was illuminated, and the message "Transmission Overheating" was displayed. The contact stated that upon shifting into neutral, the vehicle started. Additionally, the contact stated that while driving 25 MPH, the vehicle stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart when shifted into neutral(N). The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 164,727.

See attached document for complaint

The contact owns a 2017 Ford Focus. The contact stated while driving at approximately 50 MPH, the vehicle was sputtering and almost stalled. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at approximately 45 MPH, the oil pressure warning light illuminated, and the contact pulled over to the side of the road. The vehicle was taken to the independent mechanic where it was diagnosed with a shredded timing belt, the screen on the oil pump was clogged, and no oil pressure. The vehicle was repaired. The contact discovered NHTSA Campaign Number: 23V905000 (Engine, Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 119,000.

Transmission Clutch Assembly. May not be available for inspection unless submitted by the dealership. Car vibrated violently as soon as pulling forward. Car would not continue forward motion without bucking. Car had to be towed to dealership. Yes Yes. Car passed annual inspection just a month prior. Transmission component inspected by service department at dealership. No warning lights illuminated on dash. The technician stated the vehicle needed a clutch replacement. The paperwork shows the parts replaced were the same parts as the above-mentioned service on May 18th, 2021. Additionally, the clutch actuators were also replaced.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving approximately 35 MPH, the check engine and low oil pressure warning lights illuminated. The contact stated that the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle was still losing motive power. The contact pulled off the road and depressed the brake pedal to slow the vehicle however, the brake pedal was very stiff. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump had failed and needed to be replaced. The contact was advised that the failure of the oil pump had also damaged the engine and that the engine needed to be replaced. The contact was advised that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The parts to repair the vehicle were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the dealer would not release the vehicle back to her. The failure mileage was approximately 73,000.

I went out and started it to go to work in the morning back in January this year. It had trouble turning over and I thought it was just because it was really cold outside. I sat and waited for it to warm up before attempting to leave the parking lot. I backed out of my parking space and started out of the parking lot and it just had no power, sounded rough, then just died. I was able to start it one more time and got it back into my parking spot before it died again. It wouldn't start again after that. Nothing was wrong with it when I drove it home from work the night before that.

The contact owns a 2017 Ford Focus. The contact stated that after the vehicle was refueled at a local gas station, the vehicle failed to restart. The vehicle then restarted after several attempts. The contact stated while driving, the vehicle stalled. The check engine warning light was illuminated. The contact stated that the failure recurred after refueling. The vehicle was taken to the dealer where it was diagnosed with a failed purge valve canister and that the purge valve canister needed to be replaced. The vehicle was not repaired. The contact previously received notification of NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 19V515000 (Fuel System, Gasoline) however, the contact stated that only parts of the recall repairs were completed. The contact stated that the PCM was flashed; however, the purge valve canister was not replaced as per the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Focus. The contact stated while driving 65 MPH, the vehicle began to hesitate upon depression of the accelerator pedal. The check engine, check oil, and engine overheating warning lights were illuminated. The engine seized while the contact was driving to the residence and the vehicle was towed to the residence. The next day, the contact managed to drive the vehicle to an independent mechanic where the vehicle was diagnosed with a defective transmission clutch. The dealer was then notified of the failure and the contact was given a diagnostic fee. The manufacturer was also notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 82,000.

The contact owned a 2017 Ford Focus. The contact stated her son was driving the vehicle and while depressing the brake pedal to switch to the right lane, the engine RPMs revved and the vehicle unintendedly accelerated. As a result, the driver crashed into the rear of the vehicle in front. The navigation display turned black and no warning light was illuminated. The air bag underneath the steering wheel was deployed, but all other air bags in the vehicle failed to deploy. The contact who was the front passenger at the time of the incident sustained bruises on her stomach. The contact's son sustained bruises on his legs. No medical attention was sought. The vehicle was towed and deemed destroyed. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at approximately 60 MPH, the vehicle stalled and was pulled to the shoulder of the road, The Check Engine warning light had illuminated. The vehicle failed to restart and was left in a parking lot, where it was diagnosed by a local independent mechanic. The mechanic determined that the engine oil pump had failed and needed to be replaced. The vehicle was not towed. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts are not available. The failure mileage was approximately 90,000.

In Jan. 2022, my car wasn't running right and Sam Scism's Ford put a new engine in it which was covered at the time by an extended warranty. In March 0f 2024, I tried to start my car and it would not start. I had it towed to Scism's and again they said the engine was bad. My warranty was out and they said the warranty on the motor was also out. After doing some research I found that this is a problem with the Focus. I feel that this should be covered since we've already had an engine put in and it certainly should have lasted longer than two years. I would appreciate any assistance or advice you could give me on this situation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Focus. The contact stated on several occasions while the vehicle was in park(P) and being refueled, the vehicle shutoff unintendedly. Additionally, on other occasions, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to a dealer where the failure was not able to be diagnosed, but the contact signed an unknown document. The vehicle was taken to Jiffy Lube where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.

The contact owns a 2017 Ford Focus. The contact stated while driving 15-20 MPH, the vehicle temporarily lost power before and after shifting into gear. Additionally, the transmission was skipping gears. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission dual clutch had failed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 74,000.

The contact owns a 2017 Ford Focus. The contact stated that upon shifting into reverse, the gear shifter failed to engage, even though the vehicle was still able to be driven with forward motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the reverse gear. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly vibrated before returning to normal functionality, after which the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission and informed the contact that the clutch was slipping. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

See attached document for complaint

The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the message that the transmission was overheating was displayed. The contact's wife was able to drive the vehicle to a safe location and park the vehicle. The vehicle was towed to the residence. The vehicle was towed to four independent mechanics where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

The Ford Focus wouldn't start. Felt like the car wasn't in Park. After moving around the shift knob, we got it to start but had no reverse. Drove it to a garage and they said it need to go to a dealer. As of right now it's at the dealer with over $5,000 in repairs for a Transmission. I just put $3,000 in repairs for the transmission and others thing in Oct 2022. Put 10,000 ,=miles on it and needs more transmission work. Plus I still owe on the car.

The contact owns a 2017 Ford Focus. The contact stated while driving 55–60 MPH on an off-ramp, the contact had to depress and apply additional pressure to the brake pedal. The engine and oil warning lights were illuminated. The contact called the independent mechanic, who informed the contact to check the oil levels. There was no oil on the dipstick, though the oil had been changed a week prior. The vehicle was towed to the local dealer, where it was diagnosed that the PSI had no pressure, the turbocharger and engine assembly needed to be replaced. The vehicle was not repaired. The dealer and Warranty Company inquired about the oil pump belt status and informed them about the oil pan teardown removal and fees. Additionally, there was debris in the oil pan, the belt was not fractured, and the Warranty Company declined the claim. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 58,000.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to immediately start refueling the vehicle. The contact stated that the vehicle eventually started after several minutes. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel, System, Gasoline) which was linked to the failure. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, the vehicle lost motive power. The battery warning light was illuminated. The contact was able to pull into a parking lot. The vehicle failed to restart and was jump-started; however, the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump drive belt fad failed, causing the engine to seize. The vehicle was then towed to the dealer, where the same diagnostic was made, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 52,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Focus. The contact stated that the oil light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact of low oil pressure, replaced the solenoid, and completed an oil change but was unable to increase the oil pressure in the engine. The contact called the local dealer and was informed about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact was informed about a diagnostic test. The contact stated that while driving 45 MPH, the engine seized. The vehicle was towed to the local dealer for an engine oil pump failure. The parts were not available, and the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.

The contact owns a 2017 Ford Focus. The contact stated while driving 30 MPH, the vehicle shut off with the "Transmission Hot" message on the instrument panel. The contact drove the vehicle to the nearest independent mechanic where the vehicle was diagnosed with a defective clutch kit located inside the transmission. The vehicle was later towed to two other independent mechanics who also diagnosed the vehicle with the same failure. The contact was then informed of NHTSA Campaign Number: 18V845000 (Power Train) which a mechanic linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 130,000.

After fuel up the vehicle will stall when attempting to start and throw codes: p1450 and p0456. As well as try to stall and slower speeds and stops. After the engine light turns on the fuel gauge seems to have an incorrect reading.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, and the vehicle lost motive power. The contact checked the oil level, and the oil level was good. The vehicle was taken to the dealer and the contact was informed that a diagnostic test was needed. The contact took the vehicle and attempted to trade in the vehicle. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford Focus. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, and the RPMs revved to 4,000 RPM and back to 0; however, the vehicle failed to respond. The contact depressed the accelerator pedal for a second time, but the vehicle jerked while responding. The contact stated that the failure recurred while her husband was test-driving the vehicle. The vehicle was taken to O'Reilly, where it was diagnosed that the TCM had failed. The contact stated that her husband was able to drive the vehicle after several attempts. The contact stated that while driving to the nearby dealer, several unknown warning lights were illuminated. A message indicating that the transmission was overheated and that the vehicle was undrivable was displayed. The contact's husband was able to pull into the dealer parking lot, where the vehicle became undrivable. The dealer replaced the TCM; however, the failure persisted. The dealer determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: [XXX]. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. After the vehicle had been parked for several hours, the contact attempted to restart the vehicle and the vehicle failed to restart. The contact waited for several hours before being able to restart the vehicle. The failure to start had occurred a second time however, the contact was not able to restart the vehicle. The vehicle was taken to the dealer and unknown repairs were performed; however, the repair failed to fix the vehicle. The dealer was contacted regarding the recall. The manufacturer was made aware of the issue. The failure mileage was 97,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The low oil pressure warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the oil pump tensioner belt. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 59,000.

I bought my 2017 Ford Focus SE on [XXX] from Long McArthur Inc. 3450 S 9th St, Salina, KS 67401, 785-823-2237. About a year after buying it, it started to shudder and I was hearing a grinding sound. I was told it had some kind of energy efficient engine and I read it made seem to be stopping. That is what I thought it was. It got progressively worse. On [XXX] the clutch was replaced, 13370 miles. On [XXX] I reported the problem was still happening, 18274 miles. Mechanic notes "Measure clutch shudder got 5205 RPM, below spec for clutch replacement. Power train warranty expires [XXX]. Bring back before it expires and we will check again." I did not take it back in because it didn't seem as bad. But since December of 2023 it has gotten worse. It hesitates when going from a stop to a start. On [XXX] I was pulling into traffic from a stop and it hesitated for about 4-5 sec and then bounced forward and went. I was nearly hit by 2 cars. On [XXX] I called the service department at Long McArthur, the person I talked to said to replace the clutch it would be $2,700.00. He said it will probably go right out. He suggested getting rid of it. This is a know defect by Ford, recall Campaign/NHTSA#18S07/18V169 Issue Date 2018-03-12. I was never notified of this recall. Not from the dealer or Ford. The problems started with the 2015 models. Current miles 24,574. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Focus. The contact stated that while his son was driving 45 MPH, there was an abnormal pop and rattling sound coming from the engine, and the vehicle lost motive power. The check engine and oil warning lights were illuminated. The vehicle was towed to an independent mechanic, who completed a diagnostic test, and retrieved unknown fault codes, and referred the contact to the dealer. The vehicle was towed to the local dealer, where it was diagnosed that the engine oil pump tensioner disintegrated and sent sharp metal fragments through the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 104,000.