Page 16 of 18 · complaints 751–800 of 900

2017 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Oct 3, 201944,356 milesNM

WHILE I'M DRIVING ON FREEWAY OR REGULAR HIGHWAY THE CAR JUST DIES OUT FOR NO APPARENT REASON ALMOST GOT INTO A BAD WRECK BECAUSE OF IT HAD TO COAST IT OFF THE ROAD OUT OF WAY FROM TRAFFIC SO I WOULDN'T GET HIT IT'S DONE THIS MORE THEN ONCE TOOK IT IN AND THEY RESET THE COMPUTER IT WAS OK FOR 2 DAYS THEN DID THE EXACT SAME THING JUST DIED WHILE I WAS DRIVING ON THE HIGHWAY THE WHOLE CAR TURNED OFF SO HAD TO PUT IN PARK AND THEN START TOOK A FEW TIMES TO START THEN FINALLY STARTED AND LEFT BUT THIS KEEPS HAPPENING DEFINITELY NOT GOOD FOR VEHICLE THAT ONLY HAS 44 THOUSAND MILES ON IT .

Power Train
Filed Oct 2, 201980,000 milesCA

TRANSMISSION GEARS ARE ROUGH, SLIPPING, JERKS A LITTLE AND TRANSMISSION OVERHEATS AND CAN'T DRIVE. LOOSES POWER WHEN DRIVING. THERE IS A RECALL FOR THIS VEHICLE BUT I WAS TOLD ONLY THE CARS THAT IN A MANUFACTURED AREA OR A GROUP ARE IN RECALL. MAKES NO SENSE BECAUSE WE HAVE THE EXACT SAME CAR THAT IS BEING RECALLED AND WE WEREN'T IN THAT GROUP OR MANUFACTURED AREA SO OUR VEHICLE WON'T BE REPAIRED. SOMETHING IS SERIOUSLY WRONG WITH THIS WHOLE ISSUE. IT'S THE SAME PROBLEM AS THE ONES IN GROUP THAT ARE BEING RECALLED. WHY ISN'T OUR CAR BEING RECALLED, IT'S A SAFETY ISSUE ALSO... THIS SEAMS VERY WRONG. OUR CAR IS ONLY TWO YEARS OLD AND WE DON'T HAVE THAT KIND OF MONEY TO FIX ON OUR OWN...

Engine
Filed Oct 1, 201941,836 milesNC

WHEN I'M DRIVING MY CAR IT DOESN'T MATTER THE SPEED I USED TO THINK IT ONLY HAPPENED IF I WAS DRIVING ON THE HIGHWAY BUT IT HAPPENED ON MY WAY HOME A DAY AND I WAS GOING 35-40 MPH. BASICALLY WHILE DRIVING MY CAR STARTS TO SLOW DOWN AND NO MATTER HOW MUCH I PRESS THE GAS IT DOESN'T CHANGE GEARS/ SPEED UP. WHEN THIS TENDS TO HAPPEN THE ENGINE FAULT LIGHT WILL COME ON. BY THE TIME I GET TO THE DEALERSHIP AND TURN THE CAR OFF AND TURN IT BACK ON THEY SAY NOTHING READS ON THE DIAGNOSTIC SO BASICALLY WHATEVER REASON THE LIGHT COMES ON FOR DOESN'T STAY IN THE SYSTEM SO THAT THEY CAN SEE THE ISSUE. THIS HAS HAPPENED FIVE TIMES WITHIN THE PAST TWO MONTHS.

Engine
Filed Sep 30, 2019MO

I BOUGHT MY CAR BRAND NEW. THE TRANSMISSION HAS BEEN SHUDDERING AT AN INCREASING RATE. THE CAR IS SLOW TO PICK UP SPEED AND OFTEN JERKS AS IT TRIES TO INCREASE SPEED BY SMALL INCREMENTS, SUCH AS 5MPH. WHEN I DO TRY TO ACCELERATE THE CAR EXPENDS A TON OF EFFORT, THE RPM SHOOTS UP, THE CAR SHUDDERS AND SHAKES. AS THE PROBLEM SEEMS TO BE INCREASING, MY CONCERN FOR MY SAFETY IS ALSO INCREASING. IT IS DIFFICULT TO MERGE INTO HEAVY TRAFFIC AS MY CARS ABILITY TO ACCELERATE IS ALWAYS DIFFICULT TO ESTIMATE. THIS IS BECOMING MORE AND MORE OF A SAFETY RISK. I AM DEEPLY CONCERNED THAT THESE TRANSMISSION PROBLEMS CREATE A SAFETY RISK FOR WHEN I AM DRIVING ON HIGHWAYS. HOWEVER, THE PROBLEMS ARE STILL PRESENT ON CITY ROADS BECAUSE MY CAR IS UNABLE TO KEEP UP WITH THE EVERCHANGING SPEED LIMITS IN MY TOWN. THIS PROBLEM HAS BEEN ONGOING SINCE I BOUGHT MY FORD, BUT HAS DEFINITELY INCREASED IN ITS SEVERITY.

Engine
Filed Sep 29, 201960,999 milesTX

2017 FORD FOCUS TITANIUM. DALLAS, TX. ENGINE MISSES WHEN ACCELERATING. WHILE DRIVING DOWN A 2 LANE FARM TO MARKET ROAD WHICH I DRIVE TWICE A DAY AT THE LEAST- THE CAR STARTED SLOWING DOWN AND IT WAS AS IF THE GAS PEDAL WASN'T WORKING. AND OF COURSE THE ENGINE LIGHT CAME ON. TOOK IT TO GET ELECTRONICALLY DIAGNOSED AND IT IS A VALVE FOR THE GAS. I HAVEN'T RECEIVED ANY RECALL NOTICES VIA MAIL. I NEED THIS TAKEN CARE OF BEFORE TIME FOR THE INSPECTION IN A MONTH. HOW DO I GO ABOUT SEEING IF THIS IS IN FACT A RECALL AND GET IT FIXED ASAP??

Engine
Filed Sep 23, 201925,700 milesIA

I CAME CLOSE TO A CAR REAR ENDING MY VEHICLE AS MY ENGINE STARTED AUTOMATIC SLOWING SPEED. THIS ISSUE COMES AND GOES. I'VE BEEN READING THERE IS A RECALL ON THIS SO I DO NOT UNDERSTAND WHY I HAVE NOT RECEIVED A RECALL NOTICE SO I CAN TAKE IT TO A DEALER TO GET THIS ENGINE FIXED.

Fuel/Propulsion System
Filed Sep 23, 201971,000 milesLA

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED, LOST POWER, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER THE VEHICLE TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER; HOWEVER CLEANED THE THROTTLE BODY. THE FAILURE RECURRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WAS A POSSIBLE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

Fuel/Propulsion System
Filed Sep 23, 201968,000 milesNY

DRIVING DOWN HIGHWAY WHEN OUT OF NO WHERE ENGINE LIGHT CAME ON AND CAR SHUT DOWN , AND WOULD NOT RESTART. WAS ABLE TO PULL TO THE SIDE OF ROAD. AFTER 15 MINUTES CAR RESTARTED. TOOK IT TO GET DIAGNOSTIC CHECK. CAME UP REPLACE EVAPORATIVE EMISSIONS PURGE CONTROL VALVE.

Power Train
Filed Sep 17, 201913,500 milesNC

I BOUGHT A BRAND NEW 2017 FORD FOCUS AND WITHIN A YEAR OF HAVING THE VEHICLE IT BEGAN TO SHUTTER WHEN ACCELERATING FROM A STOPPED POSITION. TOOK IT TO THE DEALERSHIP THEY SAID THERE WAS NOT A BIG ENOUGH PROBLEM TO FIX. A FEW MONTHS LATER IN ADDITION TO THE SPUTTERING WHILE TAKING OFF FROM BEING STOPPED THE TRANSMISSION NOW SHUTTERS WHEN I REACH SPEEDS OF 50-65. I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM. FORD IS PUTTING OUT A GARBAGE PRODUCT AND REFUSING TO FIX THE PROBLEM.

Engine
Filed Sep 16, 2019500 milesAL

TAKATA RECALL MY CAR HAD STALLED OUT EVER SINCE I GOT IT BRAND NEW. WHILE DRIVING.

Fuel/Propulsion System
Filed Sep 16, 2019AL

MY CAR STALLS OUT EVER SINCE I BOUGHT IT. I LOOKED ONLINE AND IT SAID DON'T LET IT GO BELOW HALF A TANK AND IT WON'T. SO THAT'S WHAT I'VE BEEN DOING. I BROUGHT IT IN TO THE DEALERSHIP, BUT THEY WERE NO HELP.

Structure › Body
Filed Sep 16, 201910,175 milesGA

THE HEADLINER AT THE TOP OF THE WINDSHIELD HAS COME LOOSE AND IS SEPERATING . LOOKS AS IF IT WAS NOT GLUED OR NOT ENOUGH MATERIAL WAS USED TO KEEP IT IN PLACE. DO NOT KNOW HOW FORD FASTENS THE HEADLINER TO THE WINDSHIELD AREA,BUT FOR IT TO COMES LOOSE AFTER ONLY HAVING BOUGHT IT NEW IN MAY OF 2018 I THINK IS RIDICULOUS , HEADLINER IS 90% TO 95% ALL THE WAY ACROSS.. THIS WAS DISCOVERED IN DRIVEWAY AND CAR WAS NOT IN MOTION WHEN TAKING A SUNSHADE FROM THE WINDSHIELD. THIS WAS FIRST NOTICED ON 06=03-2019.

Service Brakes
Filed Sep 13, 2019AZ

PURCHASED 9/2018.CARE HAS BEEN SHAKING LIKES ITS GOING TO FALL APART EVER SINCE THEN. . I HAVE A MANUAL TRANSMISSION AND CAR GRUNTS WHEN PICKING UP SPEED LIKE I HAVE A CLUTCH SHIFT AND MAKES THIS SCRATCHING NOISE WHEN I SHIFT FROM PARK TO REVERSE. OR REVERSE TO DRIVE. ALSO WHEN I BARELY TAP THE BREAKS ITS STOP SO SUDDENLY THE JILT FORCES ME FORWARD.. TODAY 9/13/19 THE TRANSMISSION FAULT MESSAGE CAME ON. AND WENT OFF. THEN WHEN I START THE CAR BACK UP TO CHECK SYSTEMS.. THE MESSAGE SYSTEM SAYS ALL SYSTEMS NORMAL AND THE LIGHT DIDNT COME BACK ON AFTER DRIVING IT AROUND, SHIFT FROM REVERSE TO DRIVE, AND SHUTTING OF AND STARTING UP CAR 3 DIFFERENT TIMES.

Electrical System
Filed Sep 10, 2019CA

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE VEHICLE DID NOT START FOR A FEW DAYS. THE BATTERY WAS REPLACED, BUT FAILED AFTER THREE DAYS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND UNKNOWN FAILURE CODES APPEARED. THE MECHANIC REPLACED THE DOOR SENSOR. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Sep 4, 201926,000 milesWA

WHEN STOPPED AT A STOP LIGHT THE VEHICLE HAS A JOLTING SIMILAR TO DROPPING THE CLUTCH IN A MANUAL TRANSMISSION. WHEN SHIFTING FROM 1-2 THERE IS A LOUD GRINDING (REALLY BAD) AND NOTICABLE SHIMMY IN THE VEHICLE ACCOMPANIED BY A LOSS OF POWER AND A SUDDEN JUMP WHEN THE CLUTCH CATCHES. THERE IS A COMMON LOSS OF POWER WHEN COMING FROM A STOP. THESE SYMPTOMS ARE EVEN MORE COMMON WHEN THE VEHICLE HAS WARMED UP AND DRIVEN FOR MORE THAN 10 MINUTES.

Engine
Filed Sep 1, 201950,331 milesIL

I'VE HAD THIS CAR FOR A MONTH AS OF TODAY! I WAS DRIVING DOWN A CITY STREET AND MY CHECK ENGINE LIGHT CAME ON

Unknown or Other
Filed Sep 1, 201926,879 milesGA

I HAD THE CLUTCH REPLACED INSIDE TRANSMISSION 8 MONTHS AGO BECAUSE OF A HARD VIBRATION AFTER I PRESS GAS PEDAL FROM A STOP MAJOR OF TIMES. THIS DILEMMA IS STILL OCCURRING A HARD VIBRATION AFTER I PRESS THE GAS PEDAL FROM A STOP MAJOR OF TIMES WHEN I'M IN TRAFFIC WAITING 4 THE LIGHT TO CHANGE TO PROCEED ON THE ROADWAY.

Power Train
Filed Aug 29, 201956,000 milesMO

2017 FORD FOCUS SHUDDERS AND VIBRATES WHILE IN MOTION AND WHILE STATIONARY. VEHICLE ALSO HAS HESITATION AND SLOW RESPONSE WHEN ACCELERATING. VEHICLE IS CURRENT ON ALL RECALLED SERVICES HOWEVER THE ISSUE IS STILL PRESENT.

Fuel/Propulsion System
Filed Aug 28, 2019CA

HELLO, I HAVE A 2017 FORD FOCUS. I HAD TOOK MY CAR TO A AUTO SHOP BECAUSE I STARTED TO SMELL GAS AND MY CHECK ENGINE LIGHT HAD CAME ON. THE AUTO SHOP TOLD ME THAT THERE IS A LEAK SOME WERE AND ITS GOING TO COST ME $430 JUST TO DROP THE TANK TO SEE WERE THE LEAK IS COMING FROM BUT THEN TOLD ME THERE WAS A NEW RECALL FOR THE SAME YEAR MAKE AND MODEL FOR A FUEL TANK DEFECT. SO I TOOK MY CAR TO THE CLOSEST FORD DEALER AND THEY TELL ME THAT THE RECALL NOT FOR THIS VIN #. I'M NOT SURE IF MY VIN # WAS OVER LOOKED BECAUSE IT'S HAVING THE SAME ISSUES AS THE OTHER CARS.

Power Train
Filed Aug 28, 2019SC

BETWEEN 0& 20MILES AND 20 & 40 MILES GOING FORWARD OR BACKWARDS MY CAR JERKS,STALL,VIBRATES AND MAKE METAL CAN SCRAPING SOUND. MY CAR IS THE THE 2017 FOCUS HAS A NEW DESIGN BUT THE SAME DUAL CLUTCH 'AUTOMATIC' TRANSMISSION SYSTEM AS PREVIOUS YEAR MODELS. ... HOWEVER, WHERE THE FOCUS IS MANUFACTURED DOES NOT EXCUSE THE FACT THAT FORD HAS KNOWN ABOUT THE TRANSMISSION PROBLEM FOR YEARS AND HAS CONTINUED TO IGNORE THE PROBLEM. THIS HAPPENS ONLY WHEN DRIVING.

Fuel/Propulsion System
Filed Aug 23, 201959,727 milesGA

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039, (678) 929-5606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. THE CONTACT STATED THAT THE DEALER DID NOT REPLACE, BUT UPDATED THE CPV SYSTEM. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, THE VEHICLE SHUDDERED, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT EXPERIENCED THE FAILURE MULTIPLE TIMES AFTER THE DEALER UPDATED THE CPV SYSTEM. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 59,727.

Electrical System
Filed Aug 21, 2019TX

NO OCCURRENCE JUST WORRIED

Power Train
Filed Aug 21, 201929,653 milesTX

TRANSMISSION SHUDDERS EFFECTING ACCELERATION AND MAKES GRINDING NOISES. SOMETIMES THE CAR WILL LURCH COWARD UPON ACCELERATION. I'VE HAD THE MANUAL TRANSMISSION ASSEMBLY AND MANUAL TRANSMISSION CLUTCH PRESSURE PLATE REPLACED THREE TIMES. TRANSMISSION IS BEGINNING TO SHUDDER AGAIN. CONTACTED FORD AUGUST 15 AND THEY KEEP SAYING THAT SOMEONE WILL CALL WITHIN 24 HOURS. I'VE CONTACTED THEM DAILY AND THEY KEEP SAYING SOMEONE WILL CALL THE FOLLOWING DAY. SIX DAYS LATER AND STILL NO RESPONSE. KEEP GETTING THE SAME STORE THAT THEY UPDATED MY CASE NUMBER AND SOMEONE WILL CALL US WITHIN 24 HOURS.

Exterior Lighting
Filed Aug 19, 2019125 milesLA

THE CAR IS ABOUT TO MAKE 2 YEARS OLD THAT I GOT IT AND I BUT IT BRAND NEW AND I DIDN'T ALREADY REPLACED THE HEADLIGHTS AND THE TAIL LIGHTS AND A BRAKE LIGHTS NO LESS THAN 15 TIMES

Power Train
Filed Aug 14, 20199,000 milesKY

TRANSMISSION SLIPS. AT TIME WHEN DRIVING, IT SLIPS AND THE RPM'S REV UP TO 5-6 AND THE CAR HAS NO POWER. IT LASTS FOR 3-4 SECONDS AND SOUNDS LIKE THE CAR IS IN NEUTRAL AND GAS PEDDLE PUSHED TO THE FLOOR. IT DOES THIS OFF AND ON EVERY TIME I DRIVE IT. STARTED AROUND THE 9,000 MILES MARK. MY CAR IS A 2017 FORD FOCUS WITH 11,800 MILES ON IT.

Fuel/Propulsion System
Filed Aug 13, 201940,000 milesVA

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE FUEL GAUGE BECAME INOPERABLE. AS A RESULT, THE VEHICLE RAN OUT OF FUEL ON SEVERAL OCCASIONS AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT CALLED BOWDITCH FORD (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601, (800) 735-2211) AND WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 40,000.

Fuel/Propulsion System
Filed Aug 9, 201941,000 milesMA

THE CAR STARTS FINE AND WITH NO INDICATOR LIGHTS JUST STALLS OUT OR WILL BARELY DRIVE AS IF THERE IS NO GAS IN THE CAR. IT DOESN'T SEEM TO RECOGNIZE THAT YOU'RE PUTTING YOUR FOOT ON THE GAS

Engine
Filed Aug 8, 201926,000 milesFL

MY VEHICLE ENGINE COMPLETELY STOPPED ON ITS OWN AND THE VEHICLE INDICATORS SHOWED THAT THE ENGINE OVERHEATED. THIS WAS AFTER LESS THAN 10 MINUTES ON THE FREEWAY GOING 55 MPH. THIS VEHICLE HAS A SOFTWARE RELATED RECALL FOR IT AS WELL CURRENTLY. I TOWED THE VEHICLE TO AUTONATION FORD OF MIAMI TO BE SERVICED FOR THE RECALL AND FOR THE ENGINE TROUBLE(IT ONLY HAS 26,000 MILES) AND THEY INFORMED ME THAT THEY WERE NOT WILLING TO LOOK AT THE VEHICLE TO EVEN OFFER A DIAGNOSIS FOR AT LEAST 2-3 DAYS. THEY DID NOT OFFER A LOANER VEHICLE OR ANY MODE OF TRANSPORTATION IN THE INTERIM. THIS IS UNACCEPTABLE BEHAVIOR, ESPECIALLY FOR A VEHICLE UNDER RECALL. THIS ISSUE HAS OCCURRED TWICE AT THIS DEALERSHIP WITH MY TWO FORD VEHICLES.

Power Train
Filed Aug 7, 201921,885 milesFL

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, TURNING, AND ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD (7200 BROAD ST, BROOKSVILLE, FL 34601, (352) 419-0810) AND LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION SHUDDER TEST WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 15,000.*BF CONSUMER STATES THAT VEHICLE SHUDDERS AT TAKEOFF. MANUFACTURER WAS CONTACTED BUT TOLD CONSUMER THAT VEHICLE WAS NOT INCLUDED IN RECALL. *DL

Vehicle Speed Control
Filed Aug 6, 201938,000 milesMI

THE CAR SHUTTER UPON STARTS FROM STOP LIGHTS AND SIGNS.

Electrical System
Filed Aug 4, 201930,600 milesNH

WHILE DRIVING THE CAR, 4 DAYS AFTER HAVING THE 2ND CLUTCH REPLACEMENT AT 30,000 MILES, IT WAS ON A STREET NOT HIGHWAY, THE CARS ELECTRONIC DASH DISPLAYED "TRANSMISSION FAULT FIX NOW". THE CAR THEN SLOWED DOWN A BIT LOSING POWER, THEN SEVERAL OTHER SIGNALS APPEARED ON SCREEN, BRAKES AND A FEW OTHERS, THEN THE ENGINE SHUT DOWN AND POWER WENT OUT. THE CAR WOULD NOT RESTART AFTER A FEW MINUTES, SO AAA CALLED TO TOW IT BACK TO DEALERSHIP. THIS HAPPENED SUNDAY JULY 28, 2019. MONDAY AFTERNOON, AFTER THEY HAD TIME TO LOOK AT VEHICLE, I RECEIVED A CALL TELLING ME THAT THE "ALTERNATOR " WAS FAULTY AND THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT WHICH TURNED OUT TO BE THE NEXT DAY. THE ISSUE WITH THIS IS MY WIFE HAD BEEN 110 MILES AWAY AND HAD DROVE HOME SATURDAY JULY 27. IF THAT HAD LET GO WHILE SHE WAS TRAVELING THE 70 MPH SPEED LIMIT THERE COULD HAVE BEEN A FATAL ACCIDENT. THIS VEHICLE HAS BEEN IN AND OUT OF FORD DEALERSHIP 5-6 TIMES FOR SAFETY RELATED ISSUES

Power Train
Filed Jul 31, 201950,000 milesOR

WHEN ACCELERATING FROM A STOP, THE CAR OFTEN STRUGGLES TO GET UP TO SPEED. IT WILL ALSO SHUDDER AND SHAKE WHILE DOING THIS. INTERMITTENTLY SHIFTING INTO REVERSE WILL YIELD NO RESULTS AND I WILL HAVE TO PLACE THE CAR IN PARK, AND TRY AGAIN WHICH SOMETIMES FIXES THE ISSUE. CAR WILL ALSO LUNGE FORWARD FROM A STOP WITH VERY LITTLE ACCELERATOR PRESS AND OTHER TIMES WILL LAG AND HAVE LACK OF ACCELERATION DESPITE "FLOORING IT". WHILE TURNING AND ACCELERATING FROM A STOP, IT FEELS AS IF THE CAR CAN'T DECIDE WHAT GEAR TO BE IN AND WILL PROVIDE FAR MORE POWER THAN IS NECESSARY.

Power Train
Filed Jul 26, 2019TX

CAR SHUDDERS VIOLENTLY WHEN SHIFTING FROM 1ST TO 2ND GEAR OFTEN LEADING TO CONTROL ISSUES. IT SOMETIMES CANT MAKE UP ITS MIND WHETHER IT WANTS TO DOWNSHIFT OR NOT SO IT MAKES IT HARD MERGING ONTO A HIGHWAY BECAUSE I CANT GET UP TO SPEED. WHEN IS FINALLY DOES DECIDE WHAT GEAR IT WANTS TO GO IN IT WILL JERK FORWARD EVEN IN STOP AND GO TRAFFIC SO I HAVE TO CONSTANTLY SWITCH BETWEEN BRAKING AND GIVING IT GAS TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR ONLY HAS 34000 MILES AND I BOUGHT IT NEW AND THE DEALERSHIP WON'T TAKE IT BACK. THIS CAR IS A SAFETY RISK AND AN ACCIDENT WAITING TO HAPPEN. TOOK IT TO THE DEALERSHIP AND THEY COULD RECREATE THE PROBLEM ACCORDING TO THEM.

Power Train
Filed Jul 26, 201932,000 milesNH

CAR SHUDDERS ANYTIME I EXCELERATE FROM A STOP. ALSO LOOSES POSER IN THE MIDDLE OF TAKING OFF FROM A COMPLETE STUP...THE SHUDDER IS TERRIBLE AND VERY CONCERNING. I ALREADY HAD THE TRANSMISSION FIXED AT 25000 MILE ..I AM AT 32000 AND ITS STARTING TO DO THE SAME PROBLEM...FORD NEEDS TO STEP UP ON THIS..WE NEED A CLASS ACTION SUIT ,LIKE THEY ARE DOING IN CANADA ON THIS PROBLEM WITH FORD MOTOR COMPANY CANADA.

Power Train
Filed Jul 25, 201930,895 milesTX

WHILE ACCELERATING AT ANY PACE, THE VEHICLE WILL OFTEN SHUTTER, SHIFT VERY LATE, OR FAIL TO SHIFT AT ALL. WHEN SLOWING DOWN, DURING DOWN-SHIFT FROM THE AUTOMATIC DCT, IT MAKES SORT OF A CLANKING SOUND.

Power Train
Filed Jul 25, 201923,000 milesMI

TRANSMISSION SHUDDER. WHEN THE TRANSMISSION WARMS UP THE CAR SHUDDERS UPON ACCELERATION AND SHIFTING INTO FIRST, SECOND, AND OCCASIONALLY THIRD GEAR. THIS GENERALLY OCCURS DURING MEDIUM TO HIGHER RATES OF ACCELERATION. THE SHUDDER IS HARDER TO IDENTIFY OR NONEXISTENT WHEN ACCELERATING AT A VERY LOW PACE.

Power Train
Filed Jul 24, 201947,000 milesMI

THIS 2017 FORD FOCUS IS HAVING THE SAME TRANSMISSION ISSUES BEING DESCRIBED BY OTHER FORD OWNERS FROM EARLIER MODEL YEARS. CAR SHUTTERS AND VIBRATES, OFTEN VERY HEAVILY AND MAKES LIGHT GRINDING NOISE WHEN SHIFTING. CURRENT WORKAROUND IS TO ACCELERATE VERY SLOW OR VERY FAST WHICH ISN'T ALWAYS A SAFE OPTION. PLEASE INCLUDE THE 2017 FOCUS IN YOUR INVESTIGATION. THANK YOU.

Power Train
Filed Jul 24, 201914,000 milesNJ

MAKING A RIGHT TURN FROM A STOP AND SWITCHING FROM FIRST TO SECOND GEAR, THE CAR DID NOT ACCELERATE UNTIL AFTER A FEW SECONDS. THOSE SECONDS WERE CRUCIAL AS ANOTHER CAR WAS APPROACHING FROM BEHIND TRAVELING UP TO SPEED.

Unknown or Other
Filed Jul 23, 201913,642 milesGA

TRANSMISSION PROBLEM STARTING JAN 2019 WITH AROUND 10,000 MILES. THE CAR TAKES SPELLS THAT IN VIBRATES REALLY BAD PULLING OUT FROM STOP AND UPON ACCELERATION FROM LOW SPEEDS. I'M BEING TOLD AGAIN BY METTER FORD IN GEORGIA THAT THEY CAN'T FIND ANY PROBLEMS WITH MY CAR TO JUST DRIVE IT UNTIL IT BREAKS AND THEY WILL COME GET IT. THIS CAR IS UNSAFE TO DRIVE. ON 7/19/2017 I PULLED ONTO THE HWY AND THE CAR VIBRATED SO BADLY IT WOULD NOT GO OVER 20MPH. METTER FORD HAS THE CAR NOW AND JUST TOLD ME AGAIN ON 7/23/2019 THAT THEY CAN'T FIND ANY PROBLEM. ALSO SAYING THEY DON'T KNOW OF ANY TRANSMISSION PROBLEMS WITH THE 2017 FOCUS.

Unknown or Other
Filed Jul 22, 2019107,000 milesMI

MY CAR SHUDDERS FROM A STOP. SOMETIMES ON THE HIGHWAY IT SHAKES LIKE MY TIRE ARE OUT OF BALANCE. SOMETIMES ON THE HIGHWAY WHEN ACCELERATING TO PASS SOMEONE THE CAR SOMEWHAT STALLS THE RPM RED LINE AND SLOWLY COME BACK TO NORMAL. SOMETIMES FROM A STOP THE VEHICLE WILL NOT RESPOND TO MY FOOT ON THE GAS THEN IT WILL "CATCH UP" . I HAD MY CAR IN FOR A DIAGNOSTIC AND THE DEALER TOLD ME I NEEDED NEW CLUTCHES AND I WAS JUST OUT OF MY WARRENTY.

Engine
Filed Jul 20, 201943,746 milesPR

FUMES COMING IN THRU THE AC VENTS WHILE IN THE HIGHWAY WHEN ACCELERATING AND TURBO IS ENGAGE. VEHICLE WAS TAKEN TO THE JLR DEALER FOR THIS ISSUE AND A DEALER PERSON WENT WITH ME FOR A RIDE AND AGREES THAT THE FUMES WERE INSIDE THE VEHICLE COMING THRU THE AC VENTS. THIS WAS REPORTED TO THE SERVICE ADVISOR, IT WAS CHECKED AND ACCORDING TO THE MECHANIC THE ISSUE COULD NOT BE DUPLICATED. WHAT AN ANSWER. I'LL UPLOAD THE REPAIR RECEIPT. THIS INVOICE DATE WAS 18 JULY 2019. *TR*JB

Unknown or Other
Filed Jul 20, 20194,454 milesNC

ON ACCERATION THE VEHICLE HESITATED AND SLOWS TO THE POINT I NEED TO PRESS MY FOOT ON GAS TO STOP FROM CAUSING AN ACCIDENT. IT IS SLOW TO SHIFT INTO GEAR AND MAKES CLATTERING AND METAL ON METAL SOUND FROM THE TRANSMISSION CHANGING INTO DIFFERENT GEARS.IT WILL ALSO SUDDENLY GO MUCH FASTER AND MUST BRAKE TO SLOW VEHICLE DOWN, ON A HILL THE VEHICLE WILL NOT HOLD BUT GO BACKWARDS AND MUST HAVE FOOT ON GAS BRAKE SAME TIME IN ORDER NOT TO GO BACKWARDS .I HAVE COMPLAINED TO FORD BUT THEY NEVER ADDRESS THE PROBLEM OR PUT MY COMPLAINT ON THERE WORK ORDER THEY HAVE DONE NOTHING TO FIX THESE CONCERNS.

Power Train
Filed Jul 20, 20197,500 milesMO

VEHICLE TRANSMISSION STALLS WHILE DRIVING, TO INCLUDE IN INTERSECTIONS. MY DAUGHTER DRIVES THIS CAR, WE HAVE HAD IT IN FOR SERVICE WHICH THEY SAID THEY FIXED. WITHIN 2 DAYS, IT WAS DOING THE SAME PROBLEM. WE ARE NOT AT ALL PLEASED WITH FORD FOR EVEN SELLING US THIS VEHICLE KNOWING IT HAS HAD TRANSMISSION PROBLEMS FOR SEVERAL YEARS!

Power Train
Filed Jul 19, 201945,000 milesIN

THE VEHICLE HAS THE SAME TRANSMISSION SHUDDER ISSUE AS MANY OTHERS HAVE COMPLAINED ABOUT. SHIFTING FROM 1ST TO 2ND GEAR THERE SEEMS TO BE A LULL LIKE THE VEHICLE ISN'T SURE WHAT IT WANTS TO DO. I DIDN'T NOTICE IT HAPPENING IN THE WINTER TOO MUCH. HOWEVER, ONCE IT GOT WARMER, IT SEEMS LIKE IT HAPPENS NEARLY EVERY STOP LIGHT OR IN LOW SPEED ZONES WHERE IT'S SHIFTING BETWEEN 1ST AND 2ND FREQUENTLY. I ALSO HEAR A METAL CLANGING SOUND ON SLOWDOWNS OFTEN ENOUGH TO SEEM LIKE IT'S AN ISSUE WORTH MENTIONING. IT'S BEEN HAPPENING SINCE AROUND 8K MILES AND I AM AT 45K ON THE VEHICLE. I WILL BE HAVING IT LOOKED AT NOW SINCE THE WARRANTY WILL BE COMING UP AND I DON'T WANT THIS ISSUE TO LINGER.

Power Train
Filed Jul 19, 201916,525 milesTX

WITHIN MONTHS AFTER BUYING THE CAR (IN OCT 2017) I NOTICED IT HESITATES AND SHUTTERS AT LOW SPEEDS WHEN DRIVING THROUGH CITY LIMITS ACCOMPANIED WITH A GARGLING SOUNDS. IT JERKS HARD DURING ACCELERATION ON THE HIGHWAY ARE NOTICEABLE BECAUSE THERE IS PROMINENT HESITATION. I TOOK IT TO A FORD DEALERSHIP AND WAS TOLD IT WAS THE CLUTCH AND FIXED THE ISSUE THIS WAS SEPT 2018. THE CAR DROVE WELL FOR A FEW MONTHS AND THEN IT BEGAN TO SHUTTER AGAIN. YET AGAIN, I'VE TAKEN THE CAR TO FORD TO HAVE THIS REPLACE THE CLUTCH IN JULY 2019. THIS SHOULD NOT BE AN ISSUE FOR A CAR THAT WAS BRAND NEW. AT WHAT POINT DOES THIS BECOME AN ISSUE OF ACCOUNTABILITY... WHEN INJURY OCCURS.

Power Train
Filed Jul 19, 201942,250 milesNY

WHEN IN MOTION, TRAVELING FORWARD IN DRIVE. THE CAR WILL BEHAVE AS IF IT HAS SHIFTED INTO NEUTRAL -- NOT RESPONDING TO PRESSURE ON THE ACCELERATOR AND REVVING UP TO AS MANY AS 6000 RPM. THE CAR WILL BEHAVE THIS WAY EVEN IN CRUISE-CONTROL MODE. WHEN AT LAST THE CAR BEGINS RESPONDING TO ACCELERATOR PRESSURE, IT LURCHES ABRUPTLY. IN ADDITION, WHEN MAKING A TURN FROM A STOP (E.G., A LEFT-HAND TURN FROM A LIGHT THAT HAS JUST TURNED GREEN), THE CAR WILL NOT BEGIN MOVING WITH ANY CONSISTENCY ACCORDING TO ACCELERATION; OFTEN, IT REVS EITHER SHORTLY AFTER MOVING OR WITHOUT ANY MOVEMENT.

Engine
Filed Jul 18, 201925 milesVA

TAMARA RECALL TRANSMISSION AND CLUTCH SYSTEM ARE AFFECTING DRIVING CAPABILITIES AND PERFORMANCE ABILITIES. IMPROPERLY SHIFTING, WEAR AND TEAR ON TIRES, NOT ONE TIRE IS ORIGINAL AND CAN'T AFFORD TIRES EVERY 6 MONTHS. ISSUES OCCUR WHILE DRIVING, CLIMBING HILLS, DRIVING IN TRAFFIC INSIDE CITY LIMITS

Electrical System
Filed Jul 18, 201920,000 milesFL

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND HESITATED WHILE DRIVING WITHOUT WARNING. ALSO, THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO CHIPOLA FORD (4242 LAFAYETTE ST, MARIANNA, FL 32446, (850) 482-4043) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPDATE WAS NEEDED. THE DEALER STATED THAT THEY REPAIRED THE VEHICLE; HOWEVER, THE CONTACT FELT OTHERWISE BECAUSE SHE WAS NOT PROVIDED A BILL OF SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.

Engine
Filed Jul 17, 201913,000 milesTX

I HAVE A 2017 FOCUS THAT THE TRANSMISSION THATS SLUGGISH/SLIPPING. I BOUGHT THE CAR NEW AND AT 13,000 I ALREADY HAD TO REPLACE THE TRANSMISSION FOR A CLICKING/STALLING/SLIPPING. WHEN I BOUGHT IT IN AND EXPLAINED THE REASON ITS LIKE THEY ALREADY KNEW ABOUT THE ISSUE AND THE PART WAS ON BACK ORDER. HAD TO WAIT ABOUT A MONTH BEFORE THE PART GOT CHANGED. NOW AT 15,000 THE TRANSMISSION ACTING UP AGAIN. THE TRANSMISSION REVS HIGH BEFORE SWITCHING GEARS. IT SLUGGISH WHEN MERGING ONTO THE HIGHWAY. EVEN WHEN NEEDING THAT LITTLE BIT EXTRA POWER GOING UP A HILL, IT BOGS DOWN AND I HAVE TO MOVE OVER IN LANES MAKE SURE NO ONE BEHIND ME GETS STUCK. I'M ALREADY THINKING ABOUT TAKING MY CAR BACK IN AGAIN BEFORE MY 30,000 MILE WARRANTY HITS TO TRY AND GET IT REPLACED ONCE AGAIN. THE TRANSMISSION IS UNRELIABLE AND NOT EFFECTIVE. I WISH I DIDNT BUY THIS CAR AND WENT WITH A NISSAN OR TOYOTA. BUT IM STUCK WITH THIS UNRELIABLE CAR.

Steering
Filed Jul 16, 201935,000 milesNY

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Ford Focus → · Every Focus year → · How the figures are calculated →