2017 Ford Focus complaints

I financed a 2017 Ford Focus se 6 speed manual in March of 2020 (it’s now aug 2022), and about a month ago I was driving a main hwy when I needed to downshift due to traffic. I go to put it in 3rd and instead it slips into 1st. (It’s not suppose to allow you to do that, states in the owners manual bc it’s a safety feature). Meanwhile it is stuck in 1st, redlining, as I’m in the middle of a busy highway unable to do anything. I had to push the car off the road in order to not get hit by oncoming cars. Called Ford, called the dealership, found out there’s a recall on the engine and the transmission but neither of them would Honor the recall. Attorney’s won’t do a thing about it, and now I’m stuck paying $8k on a car I can no longer drive. I promise this is the last time I’ll EVER own a ford.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle and driving 40 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving; however, the contact stated that the failure had been reoccurring after refueling. The vehicle was taken to an independent mechanic where it was diagnosed that fuel tank vacuum system had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that her vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 96,000.

Ford owners have been plagued with the issue of poorly designed lug nuts that expand with age. My service center just informed me that most or all of my lug nuts need to be replaced, so I have authorized that to complete the service. I have read that the problem is caused partly because of improper tightening. When I purchased my Ford in 2018(a one year leftover) the Ford dealer had to resurface the rotors twice because of pulsation. I've since had oil changes done at another Ford dealer that supposedly included tire rotation, so it seems that Ford could be at fault for bad lug nuts and reinstalling them as well. I think that a recall is justified. What is odd is that this issue has been around for quite some time, but they are still selling the same part. How is that?

On Friday July 15th around 7PM, my wife and I were driving out of town to visit family. We stopped at a gas station along the highway to make sure we had gas an everything before getting too far out of town. We had no issues when we stopped but after leaving we tried getting on the highway and after merging the car reved up very high and seemed to have dropped into a low heat like 1st or 2nd. We attempted to get off the highway but with this low gear the car could not do more than about 20Mph. We finally made it off the highway and checked everything we could think of that could cause this issue but found nothing. We had to get the car towed home because besides being stuck in a very low forward gear when shifting to drive, we also lost reverse. After being towed home we parked the car to see if this just needed to cool off and come back to it later. We let it sit for a few days and now the car is disabled. It turns on and runs smooth but the transmission is non-operational. We no longer have any gear control and can only turn the engine on. I called Ford about this issue but was not helped in any way. Just asked to pay for a diagnostic.I don’t think I will be buying any more Ford vehicles since they could not fix this issue after so many years.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 15 MPH, the vehicle was shuddering while shifting gear. There was no warning light illuminated. The vehicle was previously diagnosed with transmission failure. The vehicle was repaired with a new clutch and linkage; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

Failure of the encase power train transmission. Delay is shifting & transmission to shift gears gets stuck. COMPLETELY unsafe when pulling out into traffic. Driver is unsure if the transmission will engage or not. Unable to accelerate at times until transmission engages. Sounds like gears are being stripped on the automatic Transmission. Started in May 2021 & continues to happen daily.

The contact owns a 2017 Ford Focus. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the local Pep Boys where it was diagnosed that the failure was associated with the fuel system and fuel tank. The dealer was notified of the failure. The vehicle was taken to the dealer where an unknown repair and an unknown software update were completed; however, the vehicle failed to start a month later. The contact later drove the vehicle but the vehicle would not exceed 10 MPH. The vehicle was towed to a second dealer where it was diagnosed that the transmission control module had failed; however, the parts were on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 83,000.

The contact's wife owns a 2017 Ford Focus. The contact stated that soon after refueling the vehicle, the vehicle shut off without warning. The contact stated that his wife would depress the accelerator pedal to prevent the vehicle from inadvertently stalling. The contact stated that initially, no warning lights had appeared on the instrument panel; however, recently the check engine warning light had illuminated. The vehicle was initially taken to the dealer however, the mechanic found no failure with the vehicle. The contact then took the vehicle to an independent mechanic where a diagnostic test showed that the vehicle had a defective PCV valve. The vehicle was taken back to the dealer where the mechanic informed him that he was familiar with the failure; however, he was provided an estimate for a diagnostic fee. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

The contact owns a 2017 Ford Focus. The contact stated while parked or while driving approximately 5 MPH, the power steering malfunction warning light illuminated. The vehicle was taken to the local dealer and diagnosed with power steering rack failure. The vehicle was then taken to a local independent mechanic and the failure was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.

In June of 2021 my car started shuddering when shifting into 1st and 2nd gears. I am a very cautious, defensive driver but had to really baby the car to try to avoid the shuddering and learned to shift around 9 mph for 1st gear and 19 mph for 2nd gear. However as the year progressed, the issue became worse and had to schedule a diagnostic test at Roush Ford in Hilliard Ohio in December which cost me $150, and place not only a financial burden upon me but also those who had to help me get to and from the dealership and appointments and church. Then in January 2022, my car was in the shop for 8 days while Roush Ford repaired the transmission by replacing the clutch that Ford continues to use in the vehicles even knowing it is a problem, which cost me $778.51. This has been going on since 2013 when there was a class action lawsuit for the Ford Focus between 2013 and 2016. Now there is another one for the same Ford Focus from 2017 to 2019. My car wasn't even 4 years old when the problem originated and had less than 59,000 miles on it. I only made last year $1,032 per month so this was a huge burden as well as a huge inconvenience for mevand my friends. Its amazing this problem did not cause any accident as I expected to be rearended every time I had to drive it. People were very annoyed with me and showed it with gesturing, honking, and zooming around me. When picking up the car after the repairs, the service coordinator informed me that they have a the clutches for this transmis

Vehicle shudders in lower gears typically starting from a stop as it shifts up in gears. I consider this a safety issue considering it impacts the driveability of the vehicle and limits the ability to get out of the way of traffic if needed. The symptoms are exactly as described in earlier 2011-2016 Focus model power transmission recall.

Gas indicator numbers went wrong. So could not identify how much gas is left in my car

1) A bracket that connects the seat to the rails that are attached to the floor had a weld break. Photos provided below. 2) The seat is no longer attached to the car in this particular part 3) No 4) I took the car to my dealer who did not physically look at it but refused to do anything to help me because the car was no longer within warranty period. They could provide me a quote only after I paid a $220 diagnosis fee. The part to repair is $1,020 before diagnosis charge, labor, and tax. 5) There were no warning or symptoms prior to the failure.

Have taken in my car 2 times for a clutch repair and it’s still not fixed. It shudders when taking off from a stop. I bought this car in June of 2020. One year later in June of 2021 it needed a new clutch. Then in June of 2022 it went in again for a new clutch. I drove it off the service lot and it was worse then when I dropped it off. I will be returning to ford service center on Monday June 27 2022 to tell them it’s still not fixed. I will be going I. With info that I found on the internet regarding problems with the transmission on the make and model of cars. Thank you Carol Brunson.

Back latch that makes the seat fold down won’t snap back into place.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle hesitated to respond. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The dealer was notified of the failure and informed the contact that the failure was associated with an unknown recall; however, the year, make, and model of the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was unable to reverse and would not accelerate above 15 MPH. The vehicle was towed to an independent mechanic, who replaced the clutch fork; however, the failure recurred. The vehicle was towed back to the independent mechanic and diagnosed with TCM failure. The mechanic informed the contact that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 117,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The vehicle was towed to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a head gasket and engine failure. The dealer informed the contact that there was no warranty and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop, the vehicle started shuddering. The contact stated that the failure also occurred while driving and accelerating between 30-70 MPH. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure reoccurred several times while driving and had worsened. The contact stated upon starting the vehicle and attempting to drive, the gear shifter remained seized in park(P). The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed. The local dealer was notified of the failure and informed the contact that she needed to pay a fee for diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train) and that the vehicle was out of warranty. The failure mileage was approximately 10,000.

I am pretty sure that this is not the battery. I had my vehicle towed to the mechanic and the code that he’s getting from the computer is the transmission. The clutch seems to be stuck somehow and will not engage into gears. I can get it started, but it won’t go anywhere. It will start and the lights come on. The check engine light is on, and it is something regarding the transmission. Changing the battery would make know difference. The car has always stuttered when taking off from a parked position.And makes noises when there’s a change in the “gears “

The contact owns a 2017 Ford Focus. The vehicle had previously been serviced at the dealer for clutch assembly replacement on two separate occasions; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and experienced rough driving. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 44,000.

The contact owns a 2017 Ford Focus. The contact stated while her husband was driving 60 MPH, the low oil pressure warning light illuminated. The driver parked at a nearby gas station; after restarting the vehicle, the check engine warning light was also illuminated. The contact parked at a nearby parking lot and a bystander who was an independent mechanic inspected the vehicle. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The vehicle was not drivable. The vehicle was towed to the residence and then to the local dealer the following day. The dealer diagnosed the vehicle and determined that the engine, oil pump, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

What caused me to realize my car had safety issues was roughly 6 months ago when my car died at the pump after turning on. It chugged for a good 3 seconds as the dash lights flickered and it stalled. I was able to just turn it off and restart it after 2+ tries, and I wondered if It was too hot or if I put premium in, just playing it off. I thought I let the car get too low on E too, so I didn't think too much about it at the time as it didn't seem to happen for quite some time again. I filled my car all the way full at the first occurrence and mcurrently gets 29.8mpg. It started being consistently a problem when I started to refill on half a tank of gas or lower. The car starts to work harder and you can feel it wanting to die while I'm driving. The battery light does not stay on or come on the dash after the car starts so I know it wasn't the alternator at the time either. I was parked on a slight incline at under a quarter tank and I had to put my car in neutral and roll start it. It wasn't drastic or anything but the car was being weird and idling hard, but my RPMs stayed at normal levels. It just was shaking after starting. That's when I realized that the gasoline tank was not only having issues after I pumped gas. My check engine finally came on and a valve sensor for the gas tank was signaled. The car seems to run harder after starting up and it finally died on me while I was parked and idling. The battery was replaced at 55,643, mi.; Check engine light signaled at 53,0

Lug nuts are expanding and the two different metals are seperating. This is a saftey issue. It was brought to my attention by Discount Tire when I was having my tires rotated.

The transmission on this vehicle has failed, due to the computer system, or a small chip part (so I have been told.) I have been told by MUTIPLE mechanics that it is the same Transmission issue that the 2011-2016 Models experienced. I was driving the vehicle when the transmission failed, almost causing me to wreck the vehicle on the interstate.

The contact owns a 2017 Ford Focus. The contact stated while driving 70 MPH, the vehicle lost motive power, and the RPM’s decreased. The service transmission warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The contact was able to drive home. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced; additionally, there was an issue with the fuel tank. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle would hesitate without warning while driving at various speeds. The contact also stated that unknown warning lights would intermittently flash on the instrument panel while driving. The vehicle was taken to an independent mechanic and no defects were found. One day while driving in reverse, the gear shifter failed to move from the reverse(R) position after multiple attempts. Once the contact was able to shift the vehicle into drive(D), the vehicle would not accelerate above 10 MPH with the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed with transmission failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration, causing the vehicle to overheat. The contact turned off the vehicle and waited until the engine cooled down and then restarted the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the clutch arm was stuck. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 87,000.

All lights came on and vehicle immediately slowed down, brakes became hard and it eventually just stalled out. Would not restart. Towed to repair shop . Mechanic found that the oil was full but no oil to engine. Found that the oil pump belt had malfunctioned and tore up leaving debris in the oil pan. Vehicle has approx 66,000 miles on it and manual says this piece if equipment should last until 150,000. Upon research, this is a common occurrence in the 2017, 2018 Ford focus.

Vehicle has become increasingly hard to drive in first and second gear. Has miss-fires and problems with dumping fuel threw code p144c and has already had injectors and spark plugs replaced roughly a year ago. Feels like vehicle is having the same issues. When started from cold vehicle has miss-fires and runs extremely rough.

The contact owns a 2017 Ford Focus. The contact stated that while stopped a traffic light, the engine started sputtering. The contact stated that several days later while the vehicle was in park(P) the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed however, the diagnostic result was not available. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 50,150. Vehicle has been repaired.

Car shutters heavily when approaching 2500-3500 RPM. Mostly felt before shift change out of 1st gear in automatic, but also felt in same range when left in 1st on select shift. Shudder causes slow acceleration from a stop. Very slow acceleration avoids the shutter.

The contact owns a 2017 Ford Focus ST. The contact stated that when he proceeded to start his vehicle, the vehicle would not start. The contact stated that he then had his vehicle towed to an independent mechanic who was able to start his vehicle by placing air in the fuel tank. The contact stated that once the vehicle started, there was a huge amount of black smoke. The contact stated that he was advised by the mechanic that he had a deforming fuel tank that was causing the failure. The contact stated that no warning lights had illuminated the vehicle at the time. The contact stated that he was able to drive his vehicle back to his residence, however, when he attempted to restart the vehicle, it would not start. The contact stated that he then contacted both the dealer and manufacturer who advised him that there was a recall, however, his vehicle was not a part of the recall NHTSA campaign 19V515000 (Fuel System, Gasoline). The failure mileage was 83,000.

Recalled for fuel system issue. Issue was fixed at dealership. The issue still persists even after problem was “fixed” at ford dealership. Gas is not getting to the engine.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 65-70 MPH, the power steering warning light illuminated. The contact pulled over and the vehicle lost power steering functionality. The contact turned off and restarted the vehicle, and the power steering functionality returned. The contact drove the vehicle to an independent mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not accelerate properly and a loud rattling sound was present coming from the engine. Upon inspection, it was determined that the antifreeze was very low but no leak was present. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving the vehicle off the lot, the engine fault and the service engine warning light illuminated on the instrument panel. Additionally, after refueling, the vehicle would inadvertently stall. The vehicle was taken to the local dealer and diagnosed; however, the mechanic was unable to determine the cause of the failure. The contact stated that an unknown software update was performed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 55,000.

I recently purchased my 2017 Ford Focus from Carmax in August of 2021. At the time it had 52,675 miles on it. I now have 64,000 miles on the vehicle. I began to notice a few weeks after purchase of the vehicle that upon acceleration from a stop sign or red light, the vehicle would shake or shudder slightly but then cease . This only happened upon acceleration and not while idling. However , it was so slight that it didn't seem to be an issue. In the past month , I have noticed now that the shaking and shuddering is getting extremely heavy upon acceleration and it is starting to scare me. I contacted Ford and they told me that there was not a specific recall on my VIN in particular but that they WERE INDEED aware of serious control module issues and clutch issues for the Ford Focus . I also read that Ford had to extend warranties to many of the Ford Focuses from models all the way up to 2016 . Well, my model happens to be a 2017 but is still having the exact SAME issues . Serious shaking, shuddering, and wanting to shut off upon acceleration. This can be very dangerous and I am nervous now to drive my vehicle. I called many shops around the area and was told that the "Ford Focus transmission shudder issue" is very well known but that Ford may not want to help me out. (Which is what im experiencing now) Again, this vehicle shakes and shudders violently upon acceleration and I would like some help please. Thank you kindly.

The transmission in my 2017 Ford Focus is slipping, shuttering, and jerking. It also will hesitate when accelerating. It has been to the Ford Maintenance Department at least 4 times to have the transmission “fixed”. It will fail with 1000-10000 miles after it supposedly gets fixed. We have also been turned away from Ford, saying that nothing is wrong or it’s within fords criteria. This is not normal for a car!

Was advised during service at the Ford dealership that I purchased the vehicle new from, that lug nuts were compromised and needed to be replaced. Was told the lug nuts had expanded and softened and were compromised. This is a safety issue. Wheel could come off of axel at anytime.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the RPM gauge was fluctuating while starting the vehicle. The vehicle was taken to the dealer where it was diagnosed with a canister purge valve failure. The dealer informed the contact that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

The contact owned a 2017 Ford Focus. The contact stated while driving 30-35 MPH an incoming vehicle ran a stop sign and crashed into the front of the vehicle. The front end of the vehicle was severely damaged due to the impact. The air bags did not deploy. The contact mentioned that her son was in the vehicle at the time of the failure. There were no injuries reported. A police report was filed. The vehicle was towed to an independent mechanic where it was declared a total loss. The other vehicle involved was able to be driven from the scene. A dealer as not contacted. The manufacturer was informed of the failure. The failure mileage was 50,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at approximately 55 MPH, the vehicle was shuddering while decelerating. In addition, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the accelerator pedal was depressed several times before the vehicle started to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the transaxle dash clutch and fly wheel needed to be replace. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

TRANSMISSION FAILURE, car shudders when starting from take off, will not go forward while in gear, engine light came on, would not go into reverseye, I could have been rear ended struck, Unknown if anything else was an issue

The contact owns a 2017 Ford Focus. The contact stated that after the battery was replaced, the vehicle cut not reverse when needed. The vehicle was taken to the dealer where it was diagnosed with transmission control module failure due to a faulty battery. The dealer repaired the transmission. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 60,000.

Code p1450 canister value vacuum. I had this fixed last year, and it's back. Other vins for this model recalled but not mine. My Vin should be recalled.

The contact owns a 2017 Ford Focus. The vehicle had previously had two transmissions replaced. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the engine revved, but the vehicle hesitated to accelerate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 48,000.

There is an app by Ford, its called Ford Pass. When I install the app, I have to provide the VIN of my vehicle. When I open the app, I am told that there is a recall on my vehicle. When I touch the Recall icon, there is text that says that I am to pay to have this recalled performed. This does not seem right to me.

The contact owns a 2017 Ford Focus. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the purge valve had failed. The contact stated that the vehicle was repaired; however, upon replacing the engine coolant, she noticed that the coolant was leaking from the coolant hose. The vehicle was taken back to the independent mechanic who replace the coolant hose. The contact stated upon starting the vehicle a few days later, the vehicle started with delay and the transmission was slipping while driving. The check engine warning light illuminated. The vehicle was taken back to the independent mechanic who diagnosed that the vehicle was overheating, and the thermostat was replaced. Additionally, the independent mechanic diagnosed that the transmission had failed. The vehicle was not repaired. The contact stated that the vehicle was overheating while driving and smelled very hot. The check engine warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they had already covered the transmission repair in the past and could not assist as her VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 82,000.

The transmission in this car has burned a clutch up at 30k miles and replaced by Ford after having to twist their leg to do it. 10k miles later it was slipping again. Currently it is at 70k miles and the clutch is going out again. Ford refuses to take responsibility for this faulty transmission since it is a 2017 model and not included in the class action suit for the model just a year prior, although it is the same transmission. The slipping, stalling and jerking is a danger when pulling out into traffic and I hope it does not cause me to get in an accident and have to sue them for even more than I need to sue them for now for selling me faulty unsafe junk that doesn't last and puts my families life at risk.