2016 Ford Focus complaints

Continuously get the message steering fault assist service required. It’s impossible to turn the steering wheel.

The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.

The transmission system, specifically the clutch, malfunctioned. The clutch slipped, which caused the car to suddenly stop in busy traffic. The vehicle is available for inspection upon request. The sudden stop in heavy traffic put my safety and the safety of others at risk. It could have led to a rear-end collision or other accidents as the vehicle stopped without warning.

The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that there was an oil pump and engine failure. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 83,790.

The contact owns a 2016 Ford Focus. The contact stated that the check engine and transmission warning lights were illuminated. The contact stated that the vehicle was previously repaired on 3 different occasions for transmission failure under warranty. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warrant being expired. In addition, the contact stated that the reverse failed to engage when the gear shifter was shifted into reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.

The contact owns a 2016 Ford Focus. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power and decelerated, with the message "Transmission Fault" displayed. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and retrieved DTC code: P074 (Third gear failure, clutch failure). The mechanic confirmed that the vehicle jerked and popped out of gear and confirmed the whining noise from the transmission. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 132,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and jerked abnormally. Additionally, the contact stated that the transmission independently downshifted and the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the failure had occurred intermittently; however, recently the check engine warning light illuminated. The vehicle was scheduled for diagnostic testing at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving at 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact also stated that the engine was not original to the vehicle, because the original engine had previously been replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 84,000.

This car stalls in traffic. It has had recalls in the past. Not fixed. Unable to drive it with out fear of it stopping in traffic. Was told it was fixed and road worthy when purchased. guess i was lied to. this vehicle show be recalled due to transmission issues. Safety issue. Vehicle randomly slows down in traffic

(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was taken to the dealer where the recall repair was performed. After the recall repair was performed, the contact stated that the transmission would intermittently shudder while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken back to several dealers where the transmission clutch had been replaced multiple times; however, the failure persisted after the repairs. The contact stated that the vehicle had been repaired five times for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was recently repaired. The failure mileage was approximately 13,000.

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.

I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much

The contact owns a 2016 Ford Focus. When the contact's son started the vehicle, the vehicle failed to accelerate while depressing the accelerator pedal while in drive(D). There was no warning light illuminated. The contact was called to the scene where the vehicle was started in neutral(N) and resumed normal driving operation. Approximately a week after the initial failure, the vehicle failed to accelerate upon depression of the accelerator pedal while the contact's son was at a stop light. The contact's son restarted the vehicle and was able to drive the vehicle back to the residence. The vehicle was then taken to an independent mechanic where the contact was informed that the clutch position sensors A and B, the clutch actuator control circuit, and the shift fork A position circuit need to be replaced. The contact was referred to the dealer and the manufacturer who stated that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 146,750.

The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.

Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.

Clutch and both Actuators needed replacing at only 69,623 miles.

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was started and shifted into drive(D), the vehicle failed to accelerate as intended. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the top and bottom transmission solenoids needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

The engine went limp and lost all strength as I was driving on the street. Smoke started coming out. Had an independent mechanic tell me it was the fuel pump that lead to the engine dying. My car will not start and I have been carless. Dealers will not help the situation because although my car has issues related to the recalls specifications, my VIN does not apply. Engine died at 107k miles (mostly highway miles)

Received code P090C and seen this was recalled

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the overheating warning light illuminated. The contact stated that the failure occurred while driving over a bridge. The contact stated that the failure was persistent while driving for four hours, returning home from a trip. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the failure was not determined. The contact stated that the transmission had been replaced three times. The contact stated that the current transmission was installed two years ago. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The message "Transmission Fault - Service Now" was displayed. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 14M02 - Supplement #6. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 173,000.

My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Focus. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated while driving 60 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined on three occasions that the turbo charger and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the oil level was low. The vehicle was taken to the same local dealer, where the oil was changed. While driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to another local dealer, Larry H. Miller Ford Draper (11442 Lone Peak Pkwy., Draper, UT 84020), where it was diagnosed and determined that the turbo charger needed to be replaced. The contact was notified by the Insurance Provider about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed back to the local dealer for an oil consumption test, but the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000.

The contact owns a 2016 Ford Focus. The contact stated driving at approximately 35 MPH, the check engine warning light illuminated. The contact was able to drive the vehicle to an independent mechanic and was advised that there was a potential failure with the transmission and referred the contact to the dealer. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced and the transmission fluid needed to be flushed. The vehicle was not repaired. The contact called the manufacturer and was advised by the representative that there were two manufacturer recalls associated to with the vehicle. The contact was made aware of Customer Satisfaction Program Numbers: 14M02 (Transmission Control Module) and 19N08 - Transmission Clutch Shudder (Power Train) and that the vehicle was no longer covered under Warranty. The failure mileage was approximately 59,000.

I was told that the car I was buying had 83,000 miles on it. When I stepped into the car however, the odometer said that the car had 108,000 miles on it. When I asked for my money back, the used car dealership refused to refund me and told me that they don't do refunds. The name of the dealership that engaged in false advertising is Unlimited Auto Group in Marietta Georgia.

My car stalled several times and then one day it stalled on a busy street near my school and would not start. I had to pay to have it towed to a mechanic. He replaced the CPV and told me that my gas tank was now dented and needed to be replaced. My fuel gauge does not correctly gauge fuel because of the dented tank. My VIN is not included in the recall for this problem, but it is clearly affected by the same issue. I cannot trust how far I can drive as a result. I am constantly worried that my car will just run out of gas even though I put gas in it every day.

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the vehicle occasionally failed to shift into reverse or hesitated to start unless shifted into neutral(N). The check engine warning light illuminated. The contact was advised by an independent mechanic that the failure was related to Customer Satisfaction Program: 14M02 (Automatic Transmission - Transmission Control Module Extended Warranty Coverage). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter and clutch. The contact was informed that the gear shifter and clutch needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were being ordered to repair the vehicle. The contact stated that the transmission had been replaced four times under warranty. The last transmission replacement was performed in 2023. The manufacturer was made aware of the failure; however, the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle hesitated, jerked, lost motive power, and failed to accelerate as intended. Additionally, while the vehicle was shifted into reverse and the accelerator pedal was depressed, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

The transmission slips and when the car starts to move it lunges forward then vibrates/shakes. I received a notice from Ford that there may be a TCM issue with the car via Ford Campaign 14M02. When I called the dealership service center in August 2023 then again in November 2023. They said the part was on back order and to check in again in the winter. When I brought the car in the mechanic said that it was not the TCM but the clutch and that it would be $2500. He did not do a diagnostic test just told me as I was checking in at the front desk. Highly unprofessional and unsafe. I unfortunately do not have any paperwork as did not go through with the repair. I called Ford and they said they had a Ford Campaign 19N08 to address the shudder clutch but it expired at the end of 2023 for my car. I feel unsafe driving in this car.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the issue and an appointment was scheduled to bring the vehicle in to have the vehicle worked on for an extended period. The contact called back to plan for transportation while the vehicle was in the dealer's possession and was informed that unless there was a knocking noise coming from the engine; the dealer would not be able to service the vehicle until the first quarter of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's niece owns a 2016 Ford Focus. The contact stated that while her niece was driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to reverse while shifted into reverse(R). The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 107,000.

On 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power, with the check engine warning light illuminated. The contact also stated that when the vehicle was started, there was a loud beeping sound and the “Engine Power Reduced” warning light was illuminated and the vehicle failed to respond as needed after the warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and shook abnormally while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer stated that the vehicle was previously under a recall for a failure with the transmission clutch shudder, but the contact had not received the notification. The contact was also advised to contact the NHSTA Hotline to report the failure. The failure mileage was approximately 52,850.

I was driving to work on a Monday and the transmission light came on. I took it to the dealership for a diagnostic and the service advisor said the vehicle needs a clutch replacement. The warranty 19N08 has expired since the warranty start date was back in 2015. The warranty was 7 years of warranty start date or 100,000 miles. The car is 76,000 miles and I’m stuck without a car to drive to work and no money to repair the car. Please help me and extend the warranty for this one time repair.

2016 Ford Focus Transmission Control Module Recall 14M02. I received a recall notice from Ford on my Transmission Control Module. I called Long-Lewis Ford in Muscle Shoals, Alabama in January 2024 and asked them when I could bring my car in for repair. I was told that I couldn't just bring it in, that I needed an appointment. Long-Lewis Ford called me on [XXX] and told me to bring my car in. I took it to Long-Lewis Ford on [XXX]. Long-Lewis Ford then parked my car outside in their parking lot for 54 days without doing anything to it. Long-Lewis Ford finally called me on [XXX] and told me to come and get my car. When I arrived at Long-Lewis Ford, the Long-Lewis Ford employee said "Here are your keys, but the car won't run. I tried to start my car, but the battery was dead from sitting in their parking lot for 54 days. I went to a parts store and bought a new battery. I installed the battery and my car started. On the way home I noticed that the transmission shift points were between 4,000 and 5,000 RPM's. The transmission would only go into Drive, Neutral and Park. It would not go into Reverse. It appears that Long-Lewis Ford did not follow the Recall Letter that requires the battery to be fully charged with a battery charger connected to the battery when programming the Transmission Control Module. Also, since Long-Lewis Ford stated the "car won't run" they never did a road test to see if my car was roadworthy. Long-Lewis Ford also told me that if I had transmission problems

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle lost motive power and decelerated. On several occasions, the failure occurred, and the vehicle stalled. Additionally, the check engine warning light was illuminated. The vehicle was taken to the local service center who diagnosed that the purge valve was faulty and needed to be replaced. The purge valve was replaced, and the vehicle was repaired; however, the failure reoccurred. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 70,000.

The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was an abnormal clicking noise coming from the engine. The engine lost oil pressure. The contact stated that the brake pedal was depressed but the vehicle was slow to respond, and the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the tensioner arm was fractured, and the fuel pump was not providing power to the engine. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Schicker Ford of St. Louis (3300 S. Kingshighway Blvd, Saint Louis, MO 63139), who informed the contact that all the parts were not in the vehicle. The contact called the original local dealer, who informed the contact to pick up the parts. The manufacturer was contacted and referred the contact to the local dealer. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 109,000.

The contact owns a 2016 Ford Focus. The contact stated that upon accelerating from a stop, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a clutch replacement was needed. Additionally, the forks were bent and replaced. The vehicle was repaired four times, but the failure recurred. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle and referred the contact to the NHTSA Hotline. The approximate failure mileage was 75,000.

Power steering fault light came on and the vehicle is very hard to now drive because it is difficult to turn the steering wheel, which could cause an accident.

The contact called on behalf of her daughter who owns a 2016 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The contact was informed of an unknown recall however, the VIN was included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,122.