Page 23 of 24 · complaints 1,101–1,150 of 1,184

2016 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or Other
Filed Mar 29, 201811,000 milesCO

WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.

Electrical System
Filed Mar 21, 20187,000 milesFL

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Air BagsCrash1 injured
Filed Mar 20, 201861,000 milesNJ

I WAS IN AN AUTO ACCIDENT ON 3/18 AT FAULT OF ANOTHER DRIVER TRAVELING EAST, PASSING A STOP SIGN, WHILE I WAS TRAVELING NORTH ON A RESIDENTIAL STREET. THE HIT IMPACTED THE FRONT OF MY DRIVER'S LEFT SIDE. THE FORCE WAS HARD ENOUGH TO DESTABILIZE MY VEHICLE AND GO INTO 'CRASH MODE' CALLING THE POLICE VIA BLUETOOTH TECHNOLOGY. EMS WAS CALLED TO CHECK MY SHOULDER, LOWER BACK AND HEAD WHICH IS IN A LOT OF PAIN THIS MORNING. THING IS NO AIRBAGS EVER DEPLOYED. I WAS IN A MAJOR ACCIDENT WITH DEFECTIVE AIRBAGS.

Steering
Filed Mar 9, 201825,000 milesTX

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE "STEERING FAULT" MESSAGE SUDDENLY DISPLAYED AND THE DRIVER NOTICED A SLIGHT DIFFERENCE IN THE STEERING ABILITY. AFTER PARKING, TURNING OFF THE ENGINE, AND RESTARTING THE VEHICLE, THE "STEERING FAILURE" MESSAGE DISPLAYED AND THE STEERING WHEEL COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO WICHITA FALLS FORD (5401 KELL BLVD, WEST WICHITA FALLS, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

Electrical System
Filed Mar 8, 2018OH

WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING

Air BagsCrash1 injured
Filed Mar 1, 2018OH

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Electrical System
Filed Feb 27, 201817,000 milesVA

SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.

Unknown or Other
Filed Feb 27, 201830,000 milesTN

I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT

Service Brakes
Filed Feb 24, 201840,000 milesCA

TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS

Power Train
Filed Feb 21, 2018TX

2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS

Visibility/Wiper
Filed Feb 10, 20185,400 milesIN

WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.

Seats
Filed Feb 6, 20187,000 milesMI

DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.

Engine
Filed Jan 30, 201849,556 milesSC

THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.

Service BrakesCrash1 injured
Filed Jan 25, 201832,000 milesGA

THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.

Power Train
Filed Jan 7, 201819,000 milesCA

I WAS DRIVING IN SLOW MOVING TRAFFIC, DUE TO A BROKEN STOP LIGHT, FOR ABOUT 20 MINUTES..WHEN THE DISPLAY INDICATOR BEGAN ALARMING, AND SAID "TRANSMISSION OVERHEATING, STOP SAFELY" THERE WAS NO REASON FOR THIS WARNING INDICATOR TO TURN ON, AND THERE WAS NO POSSIBLE WAY TO STOP RIGHT WHERE I WAS. I HAVE ALSO SMELLED BURNING COMING FROM THE ENGINE AND NOTICE THAT AT TIMES MY CAR WILL NOT ACCELERATE OR IT SEEMS TO SHUDDER AND STAMMER WHEN ACCELERATING FROM A STOP. THE GEAR SHIFT ALSO WILL NOT GO INTO DRIVE AND INSTEAD GOES INTO NEUTRAL ON ITS OWN. I FEEL VERY UNSAFE WHEN DRIVING.

Power Train
Filed Dec 12, 201740,000 milesMI

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STILLWELL FORD LINCOLN (3780 W CARLETON RD, STE M-99 HILLSDALE, MI 40242) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED AT 4,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED AND FAILED WHILE SHIFTING INTO FIRST AND SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 40,000. *TT

Steering
Filed Dec 3, 201723,900 milesMN

WE WERE DRIVING APPX 57 MPH ON A TWO LANE HIGHWAY, WHEN AN INFORMATION WARMING CAME ON SAYING STEERING ASSIST FAULT SERVICE REQUIRED AND MY BOYFRIEND SAID ALL OF A SUDDEN THE STEERING GOT EXTREMELY HARD. HE MANAGED TO STEER IT HOME AND WE READ THE MANUAL ABOUT IT, THEN TRIED TO RESTART THE CAR ABOUT AN HOUR LATER AND IT WAS OK AT FIRST THEN ABOUT W MINUTES LATER IT HAPPENED AGAIN. SO WE HAD IT TOWED IN. THE DEALERSHIP SAID THE BATTERY HAD TO BE CHARGED BECAUSE IT WAS LOW.

Power Train
Filed Nov 27, 201715,000 milesFL

FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.

Electrical System
Filed Nov 27, 201712 milesVA

FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP

Power Train
Filed Nov 13, 201735,000 milesVA

FROM A STOP, TRANSMISSION HESITATES WHILE SHIFTING THROUGH THE LOWER GEARS. WHEN THIS HAPPENS, I GET A SHUDDERING IN THE VEHICLE THAT DOESN'T STOP UNTIL THE TRANSMISSION SHIFTS AGAIN. VEHICLE HAS 35,000 MILES ON IT.

Power Train
Filed Nov 11, 201725 milesOH

WHEN REVERSING CAR OUT OF PARKING SPOTS CAR HESITATES. CAR HESITATES WHILE DRIVING. CAR STOPS IN MIDDLE OF ROAD. CAR SHUDDERS AND HESITATES TO PICK UP SPEED. CAR SOMETIMES WILL NOT PICK UP SPEED. I HAVE BEEN TOLD TO PICK UP MY CAR THREE TIMES FROM FORD AUTO BODY SHOP THIS WEEK AND TOOK IT BACK WITHIN MINUTES AFTER BECAUSE IT IS NOT WORKING STILL. THEY REPLACED MY CLUTCH TWICE AND OTHER PARTS INSIDE OF THE TRANSMISSION.

Air BagsCrash2 injured
Filed Nov 4, 201733,000 milesNC

MY GIRL FRIEND ,AGE 72 WAS DRIVING THE FORD FOCUS AND TURNING INTO HER APT. COMPLEX, SHE WAS HIT AT ABOUT A 35 DEGREE ANGLE AND ALTHOUGH THE LOWER AIR BAG ON THE STEERING COLUMN DEPLAYED THE AIR BAG ON THE TOP OF THE STEERING WHEEL DID NOT. THE CAR WAS TOTALLED.THE SEAT BELT SAVED HER FROM SERIOUS INJURY, BUT HER CLAVICLE WAS BRUISED AND SHE HAS SORE MUSCLES ON HER NECK AND THE LEFT SIDE OF HER BODY. THE LOWER AIR BAG THAT DID DEPLOY SAVED HER FROM SERIOUS LOWER BODY INJURY EXCEPT FOR SOME SWELLING AND BRUISING. HER VEHICLE WAS IN MOTION WHEN SHE WAS HIT BY A TRUCK COMING FROM THE OTHER DIRECTION. MY CONCERN IS SHOULD THAT UPPER AIR BAG DEPLOYED THE SAME AS THE LOWER AIR BAG DID. IS IT POSSIBLE THE UPPER AIR BAG WAS DEFECTIVE,AND HAS ANYONE ELSE REPORTED THIS?

Power Train
Filed Oct 27, 2017FL

THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!

Electrical System
Filed Oct 20, 201729,890 milesCA

JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR

Power Train
Filed Oct 17, 201722,000 milesFL

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS

Power Train
Filed Oct 12, 201720,500 milesMO

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.

Engine
Filed Oct 4, 20171,500 milesCA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.

Electrical System
Filed Sep 18, 201711,000 milesPA

OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.

Power Train
Filed Sep 13, 20174,300 milesNC

BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.

Power Train
Filed Sep 7, 2017IL

CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.

Power Train
Filed Sep 6, 201712,000 milesWA

MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.

Steering
Filed Aug 31, 201731,426 milesAL

WHEN DRIVING THIS VEHICLE, THE POWER STEERING FAILS WITHOUT WARNING. THE POWER STEERING LIGHT ON THE DASHBOARD ILLUMINATES AND BEEPS S (DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE). THE CAR IS IS STILL MOVING. THE ENGINE IS RUNNING. THE STEERING WHEEL IS TIGHT AND HARD TO TURN. THE FIRST TIME THIS HAPPEN, I WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I PUT MY EMERGENCY FLASHERS ON AND PROCEED WITH CAUTION TO THE PARKING LOT. WHEN I RESTARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE SECOND TIME THE POWER STEERING FAILED, I WAS IN THE CENTER LANE. DRIVING 35 TO 40 MPH. TRAFFIC WAS HEAVY AND MOVING AT A STEADY PACE. THE DASH BOARD LIGHT CAME ON AND THE SYSTEM BEEPED. ( DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE) I WAS NOT AT A RED LIGHT THIS TIME . I TURNED ON MY EMERGENCY FLASHERS AND REDUCED MY SPEED. AFTER THE VEHICLE WAS STOPPED. I WAITED ABOUT 30 SECONDS AND RESTARTED THE VEHICLE. I DROVE IMMEDIATELY TO DEALERSHIP AND THE CAR IS IN FOR SERVICE . MY FIRST CAR PAYMENT IS NOT DUE. THIS IS A PRE OWNED CERTIFIED FORD FOCUS 2016. I WOULD LIKE FOR FORD TO REPURCHASE THIS CAR.

Visibility/Wiper
Filed Aug 25, 20171,000 milesPA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS OCCASIONALLY STOPPED WORKING WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD OCCUR DURING A RAINSTORM. THE VEHICLE WAS TAKEN TO THE DEALER (STUCKEY FORD AND SUBARU, LOCATED AT 500 BROAD ST, HOLLIDAYSBURG, PA 16648; (814) 695-9862) WHERE IT WAS DIAGNOSED THAT THE MOTORS NEEDED TO BE REDESIGNED BY THE MANUFACTURER; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/25/17 *BF *JS

Vehicle Speed Control
Filed Jul 31, 20176,000 milesKY

TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO OPERATE THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Unknown or Other
Filed Jul 31, 2017NH

I HAVE BEEN NOTICING FOR THE PAST 4 MONTHS THAT MY CAR HAS LITTLE TO KNOW PICK UP ACCELERATING, SPECIALLY UP A HILL. IT SEEMS TO BE BOGGING OR SHUTTERING. I RECENTLY RECEIVED A RECALL NOTICE FOR THE TRANSMISSION AND THE 2016 AND I AM WONDERING IF THIS IS THE PROBLEM THAT IS AFFECTING MY CAR.

Power Train
Filed Jul 26, 2017LA

MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.

Unknown or Other
Filed Jul 11, 20171,250 milesFL

CLUTCH AND TRANSMISSION ISSUES PENDING POSSIBLE AIR BAG RECALL ENGINE STILL RUNNING WHILE PARK UNAUTHORIZED REPAIR DONE WHEN GETTING A SECOND OPINION TO HAVE IT DIAGNOSED ONLY.VEHICLE ISSUES ARE WHILE IN MOTION IN CITY STREETS IN HIGHWAY AND TURNING.

Structure › Body
Filed Jun 28, 201711,000 milesMO

BOTH HATCH STRUTS FAILED WITHIN 1 YEAR OF PURCHASING THE CAR NEW FROM DEALER. STRUTS FAILED WITHOUT WARNING AND HATCH DROPPED ON HEAD. AFTER STRUT FAILURE, THE HATCH WAS A SERIOUS SAFETY HAZARD AS IT WOULD SLAM SHUT IN A WAY THAT WOULD EASILY TAKE OFF A FINGER OR A HAND.

Power TrainCrash
Filed Jun 22, 201710,000 milesNC

TRANSMISSION SLUGGISH, DE ACCELERATES HAS CAUSED TWO ACCIDENTS ONE ON THIS CAR AND THE OTHER ON MY OTHER 2016 FORD FOCUS WHICH I GOT RID OF LASTJULY

Power Train
Filed Jun 20, 2017220 milesOH

I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.

Power Train
Filed Jun 16, 201714,000 milesMI

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Electrical System
Filed Jun 5, 201722,500 milesPA

RODENTS ATE THROUGH WIRING EFFECTING EMISSION CABLE (LOCATED AT REAR OF VEHICLE--JUST BELOW GAS TANK)--THIS HAD TO BE REPLACED COSTING APPROX $500.--PARTS TOTALED ONLY $15. LABOR COSTS TOTALLY RIDICULOUS--

Power Train
Filed May 31, 201717,000 milesMO

TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Power Train
Filed May 30, 201780 milesFL

"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.

Air BagsCrash2 injured
Filed May 25, 2017CA

TL* THE CONTACT'S DAUGHTER OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 30 MPH, THE DRIVER STRUCK THE REAR OF ANOTHER VEHICLE. ALL AIR BAGS EXCEPT THE DRIVER KNEE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO HER CHEST AND HANDS AND THE FRONT PASSENGER SUFFERED BACK INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ENCINITAS FORD 1424 ENCINITAS BLVD, ENCINITAS, CA 92024. THE DEALER STATED THAT THE CONTACT SHOULD SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Unknown or Other
Filed May 22, 2017ME

"TAKATA RECALL" WHEN I TAKE OFF MY CAR JERKS AND ALMOST JUMPS LIKE. IT ACTS LIKE ITS DOUBLE SHIFTING OR HAVING A HARD TIME SHIFTING. I HAD FORD LOOK AT IT AND THEY SAID THEY COULDNT HELP ME UNTIL IT GETS WORSE. I WILL BE REALLY UPSET IF SOMETHING GOES AFTER MY WARRANTY IS GONE. A BRAND NEW CAR SHOULDNT DRIVE LIKE THIS.THEY TOLD ME ITS THE CLUTCHING SYSTEM THAT CAUSES IT TO DO THIS . THAT IS WHAT THEY TOLD ME AT FORD ,BUT EONT REPLACE UNTIL IT GETS WORSE.

Power Train
Filed May 16, 2017OH

LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS

Electrical System
Filed May 9, 20179,000 milesSC

VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.

Visibility/Wiper
Filed May 3, 20175,500 milesPA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING IN THE RAIN AT ANY SPEED, THE WIPER BLADES STOPPED IN THE MIDDLE OF THE WINDSHIELD WITHOUT MAKING A FULL CYCLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO REMEDY THE FAILURE AFTER THREE ATTEMPTS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL MANAGER WOULD GET IN TOUCH WITH THE CONTACT. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.

Engine
Filed Apr 27, 20174,800 milesTX

AFTER PURCHASING THIS CAR ON 3/7/2017 WITH 1,909 MILES ON IT. I NOTICED EXTENSIVE BODY DAMAGE THE NEXT MORNING WHICH WAS UNBEKNOWNST TO ME SINCE I PURCHASED IT IN THE EVENING TIME. I NOTIFIED MY DEALER ONLY TO FIND OUT THAT WERE AWARE OF THE PRE EXISTING DAMAGES! I WAS THEN INSTRUCTED TO BRING IT IN FOR REPAIRS AND WAS EVEN CHARGED FOR THE COST OF THE RENTAL COVERAGE! MY VEHICLE BEGAN GIVING ME TRANSMISSION PROBLEMS ON 4/19/2017, IT HESITATES TO ACCELERATE WHILE IN MOTION AND WHEN IT FINALLY GETS TO THE SPEED I DESIRE IT JERKS AT TAKE OFF. ALSO, WHEN I START THE ENGINE IT MAKES A LOUD POPPING SOUND FROM THE EXHAUST PIPES, I TOOK IT IN FOR SERVICE ON 4/24/17 AND ONCE IT WAS RELEASED TO ME IT WAS MAKING THE SAME NOISES THE VERY NEXT MORNING. A SERVICE ADVISOR FROM THE DEALERSHIP EXPLAINED TO ME THAT MY VEHICLE HAD TRANSMISSION ISSUES.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ford Focus → · Every Focus year → · How the figures are calculated →