Page 22 of 24 · complaints 1,051–1,100 of 1,184

2016 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Nov 6, 201832,020 milesIL

DRIVING TO WORK ALL INSTRUMENT LIGHTS CAME ON, RPM AND SPEEDOMETER DROPPED TO 0, MILAGE TURNED TO -----, FOLLOWED BY MESSAGE STEERING ASSIST FAILURE, FOLLOWED BY TRANSMISSION FAILURE SERVICE NOW MESSAGE, I PULLED OVER TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE TO SEE IF MESSAGES WOULD CLEAR. WOULD NOT RESTART, NOT IN PARK MESSAGE CAME ON. I DISCONNECTED THE BATTERY TO TRY TO RESET THE CAR, CAR STARTED AND ALLOWED ME TO SHIFT INTO PARK, BUT WOULD NOT SHIFT INTO DRIVE. I TURNED OFF THE CAR AND DISCONNECTED THE BATTERY A SECOND TIME. STARTED THE CAR PUT IT INTO DRIVE THE CAR MOVED ALL INSTRUMENT LIGHTS EXCEPT THE ENGINE LIGHT WENT OFF. DROVE THE CAR TO THE DEALER. THE DEALER FOUND THE FOLLOWING CODES U1013:00:68 & U0101:00:68 REPLACED THE TCM ALL CODES WERE CLEARED. THEY ROAD TESTED IT TO VERIFY IT WAS FINE. A WEEK LATER THIS ALL HAPPENED AGAIN, EXCEPT I WAS STOPPED. I TURNED OFF THE CAR, IT WOULD NOT START A NEW MESSAGE IGNITION FAILURE CAME ON. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE IT HAS BEEN FOR 2 DAYS. NO UPDATE AS TO WHAT IS WRONG.

Engine
Filed Nov 5, 201851,000 milesOH

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH AND ATTEMPTING TO SLOW DOWN, THE RPMS DECREASED AND THE ENGINE SHUT OFF. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD SHUT OFF WHILE ATTEMPTING TO ACCELERATE FROM A STOP. THE FAILURES RECURRED SEVERAL TIMES. THE CONTACT CALLED COUGHLIN FORD OF PATASKALA AT 740-967-2085 (LOCATED AT 9800 WORTHINGTON RD, PATASKALA, OH 43062) AND A DIAGNOSTIC TEST WAS RECOMMENDED, BUT NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE IF THE CHECK ENGINE INDICATOR WAS BLINKING. THE CONTACT WAS ALSO INFORMED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK AND HE STATED THAT THE CHECK ENGINE INDICATOR DID NOT BLINK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Nov 4, 201816,000 milesNY

THE TRANSMISSION SLIPS AND SHUDDERS WHEN STARTING FROM A COMPLETE STOP AND ACCELERATING AFTER SLOWING DOWN ON A CITY STREET.

Engine
Filed Nov 1, 201834,000 milesVA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK BATTERY, CHECK OIL AND CHECK ENGINE LIGHT ILLUMINATED DIRECTLY AFTER THE VEHICLE STALLED. IN THE DRIVE POSITION, THERE WAS A SUDDEN LOSS OF ACCELERATION. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WHEN THE VEHICLE'S FUEL LEVEL WAS BELOW A 1/2 TANK. OURISMAN FORD & LINCOLN (6129 RICHMOND HIGHWAY, ALEXANDRIA, VIRGINIA 22303 (703) 660-9000) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

Engine
Filed Oct 30, 201822,000 milesWA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WAS SHUTTERING AND STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED.THE CONTACT CALLED THE LOCAL DEALER BILL PIERRE FORD (11525 LAKE CITY WAY NE, SEATTLE, WA 98125, (866) 657-0775) WHERE A VOICE MAIL MESSAGE WAS LEFT BUT THEY FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,000. *DT*JB

Fuel/Propulsion System
Filed Oct 30, 201834,000 milesVA

THE CAR STALLS WHEN I FILL UP THE GAS TANK. THE CAR ALSO LOOSE POWER AS IT TAKES OFF FROM A STOP AND HAS TO BE RESTARTED SEVERAL TIMES BEFORE IT RESTARTS WHICH THEN CAUSES THE BATTERY LIGHT, OIL LIGHT, AND CHECK ENGINE LIGHT TO COME ON INDICATING THAT SOMETHING IS WRONG. THE ACT LIKE IT WANTS TO STALL WHENEVER I COME TO A COMPLETE STOP IN TRAFFIC AND THIS IS A VERY STRESSFUL AND SOMETIMES HORRIFYING FEELING TRAVELING AT HIGHWAY SPEEDS AND DRIVING IN TRAFFIC JAMS IN THE NORTHERN VIRGINIA AREA. THIS PROBLEM STARTED ABOUT 5 MONTHS AGO. WITH 1.5 MILLION CUSTOMERS AND THEIR FAMILIES IN DANGER OF HAVING AN ACCIDENT FORD BUY BACK ALL OF THESE CARS BECAUSE THEY ARE TOO DANGEROUS TO DRIVE ON THE HIGHWAYS.. PLEASE ADVISE..

EngineCrash
Filed Oct 29, 201827,000 milesNC

ON OCTOBER 11, 2018 THE SAME DAY AS HURRICANE MICHEL, MY 2016 FORD FOCUS ST WAS INVOLVED IN A SINGLE CAR ACCIDENT WHERE THE VEHICLE CUT OFF WHILE IN MOTION AND LOST COMPLETE CONTROL BY ITSELF, CAUSING THE CAR TO FLIP ON ITS SIDE AND BE COMPLETELY TOTALED. THE CAUSE OF THE CRASH WAS UNKNOWN AT THE TIME, BUT ON OCTOBER 25, 2018 FORD PUTS OUT A RECALL FOR THE EXACT MODEL FORD FOCUS BECAUSE OF AN ISSUE CAUSING THE CAR TO RANDOMLY STALL. THEY ARE TELLING OWNERS TO KEEP THEIR FUEL TANK ABOVE HALF FULL TO AVOID THIS PROBLEM AND I KNOW AT THE TIME MY FUEL TANK WAS NOT ABOVE HALF AND THE INDICATOR LIGHTS WERE ON. I BELIEVE THE CAUSE OF THIS CRASH WAS FROM THE RECALL THAT FORD PUT OUT ONLY A FEW DAYS AFTER THE ACCIDENT TOTALING MY 2016 FORD FOCUS ST.

Electrical System
Filed Oct 29, 201874,897 milesAZ

I HAVE A 2016 FORD FOCUS HATCHBACK EVERY TIME WHEN IT RAINS HARD OR WHEN I HAVE THE CAR WASHED WATER IS GETTING INTO THE WIRING UNDERNEATH THE TAILLIGHTS SHORTING OUT THE WIRING I SMELLING BURNT WIRING THE LEFT TAILLIGHT IS OUT, THE RIGHT BRAKE LIGHT STAYS ON, THE RIGHT REAR RED TURN SIGNAL IS OUT,THE LEFT FRONT SIDE RUNNING LIGHT IS OUT, THE RIGHT FRONT SIDE TURN SIGNAL IS OUT. THIS CAR IS A 100% LEMON!

Power Train
Filed Oct 29, 201813,000 milesIN

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE STOPS AND THEN RE-ACCELERATES HER VEHICLE, THE CLUTCH LOSES POWER. WHEN DRIVING AT 60 MPH THE VEHICLE LOST POWER AND DROPPED TO 40 MPH BUT REGAINED POWER IN ABOUT 40 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER BEDFORD FORD LINCOLN (10050 IN-37, BEDFORD, IN 47421, (812) 279-8121) WHERE THEY ADJUSTED THE CLUTCH TO A 216 LEVEL OF RPMS. THE FAILURE RECURRED AND THE DEALER STATED THAT WHEN THE VEHICLE COMES BACK FOR SERVICE ON NOVEMBER 11, 2018, THE WOULD ADJUST THE CLUTCH TO A HIGHER RPM LEVEL. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Oct 29, 201855,066 milesCA

VEHICLE FUEL GAUGE IS OFF BY 50 MILES + - 10 MILES. VEHICLE STALLS AFTER FILLING FUEL TAKE TO FULL LEVEL. ENGINE CHECK LIGHT STAYS ON SOLID AFTER THE FIRST TIME THE VEHICLE RAN OUT OF GAS. TRANSMISSION IS LOUD AND GRINDS WHEN MAKING TURNS AND HAS A JERKING MOTION WHEN INCREASING AND DECREASING SPEED.

Engine
Filed Oct 28, 201861,000 milesVA

ON 10/27/2018 APPROXIMATELY 1330 AFTER MAKING A RIGHT TURN ONTO 29 IN WARRENTON HEADED TOWARDS CULPEPER GOING ABOUT 45MPH THE CAR SPUTTERED AND STALLED. TOOK 3 TIMES TO GET THE VEHICLE RESTARTED. THEN DID IT AGAIN AFTER MAKING A LEFT ONTO 17 IN BEALETON. THE VEHICLE WOULD GET UP TO ABOUT 20 MPH AND JUST STALL IN TRAFFIC. THIS IS BECOMING A MAJOR SAFETY ISSUE ESPECIALLY HAVING MY 12 YEAR OLD IN THE VEHICLE WITH ME.

Engine
Filed Oct 26, 201860,900 milesVA

APPROXIMATELY AT 30000 MILES WHILE STILL UNDER WARRANTY I BROUGHT THE VEHICLE TO SHEEHY OF WARRENTON BECAUSE WHILE ON RTE 28 IN STERLING VA THE VEHICLE WAS INTERMITTENTLY JERKING SPUTTERING AND STALLING. DEALER STATED THEY COULDN'T FIND ANY ISSUES BECAUSE NO CODE WAS PRESENT. ON 10/18/18 I BROUGHT THE CAR IN AGAIN BECAUSE THE CAR STALLED MULTIPLE TIMES WHILE IN MOTION. THEY STATED THAT CODE SAYS LOW FUEL PRESSURE SENSOR AND THEY WOULD HAVE TO REPLACE THAT FIRST TO SEE. I NOTICED TODAY THERE ARE RECALLS FOR THE EXACT ISSUE I'M HAVING BUT RECALLS ARE ONLY ON THE 2.0 MODEL MINE IS THE 1.0.

Engine
Filed Oct 25, 201867,995 milesMD

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND THE "SERVICE ENGINE FAULT NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO CENTURY FORD OF MOUNT AIRY (302 CENTURY DR, MT AIRY, MD 21771, (833) 214-7277) WHERE IT WAS DIAGNOSED THAT THE TURBO BYPASS VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 67,995.

Steering
Filed Oct 24, 201856,000 milesPA

WAS DRIVING HOME LOST POWER STEERING.. PULLED IN MY DRIVEWAY THANK GOD ...STEERING WHEEL GOT SEIZED..CALLED FORD THEY WOULD NOT HELP ONLY TO SAY THERE WAS NO RECALL ..MY CAR IS A 2016 FORD FOCUS S ..THE CAR IS ALMOST 2 YEARS OLD SHOULD NOT IF HAPPENED

Electrical System
Filed Oct 16, 201820,000 milesAL

FORD FOCUS 2016 IS TRANSMISSION IS STILL EXPERIENCING PROBLEMS AS PREVIOUS FORDS MODELS IN CATEGORY, INCLUDING ENGINE SLIPS, SHUDDERING , STALLING AND NOT CHANGING GEARS PROPERLY, CREATE HAZARDS, IM CONSTANTLY BATTLING TO DRIVE THIS VEHICLE, AND IT DOESN'T EVEN HAVE MORE THAN 20,000 MILES ON IT, I HAVE ALMOST BEEN IN A NUMEROUS AMOUNT OF RECKS ON THE HIGHWAY, OR EVEN LEAVING MY HOUSE BECAUSE OF THIS CAR, I CONSTANTLY FEAR FOR MY SAFETY WITHIN THIS VEHICLE, AND I KNOW ITS A MATTER OF TIME BEFORE SOMETHING HAPPENS, IM STUCK IN THIS VEHICLE AND NOBODY HAS THE ANSWERS. TODAY FOR EXAMPLE I WAS LEAVING MY HOUSE I STOPED AT A STOP SIGN TO TAKE A LEFT IT WAS MORNING TRAFFIC, I TAKE A TURN IN AN APPROPRIATE MANNER, BUT THE RPMS JUMP TO 4 ALMOST 5, AND THE CAR STARTS TO VIOLENTLY SHAKE AND IT STALLS BRIEFLY IN THE MIDDLE OF BOTH LANES AND MAKES A SHUDDERING NOISE AS I ACCELERATE MORE TO GET OUT OF THE WAY, IT SHAKES MORE AND JUMPS FORWARD IN A JERKING MOTION, I WAS ALMOST HIT BY A CAR!! THIS CAR HAS A CLEAN RECORD, NO RECKS OR ANYTHING AND PROPERLY TAKEN CARE OF!

Exterior Lighting
Filed Oct 16, 2018AZ

EVERY TIME IT RAINS, I KEEP ON GETTING WATER INSIDE THE HEADLIGHTS NOW THE RIGHT SIDE DAYTIME RUNNING LAMPS ARE OUT, THE LEFT SIDE IS GOING OUT.THE DAYTIME RUNNING WENT OUT OCTOBER 12, 2018 THE HEADLIGHTS STARTED GETTING WATER INSIDE ABOUT 02-01-18. I HAD TO TAKE MY CAR FOR A FUEL PUMP MODULE THEY THAT IS UNDER WARRANTY FORD SAID THAT THE HEADLIGHTS ARE NOT COVERED. THERE ARE NO CRACKS IN THE HEADLIGHTS THE SERVICE WRITER SAID THAT THE SEALS MUST BE BAD TO ME THAT SOUNDS LIKE THEIR IS A DEFECT IN THE SEALS, THIS IS ALSO A SAFETY HAZARD CONSIDER MY CAR IS ONLY A 2016 2 YEARS OLD THIS SHOULD NOT BE HAPPENING.

Power Train
Filed Oct 9, 201829,300 milesCA

MY 2016 FORD FOCUS & ITS "POWERSHIFT" TRANSMISSION SHUDDERS WHEN ACCELERATING. ON THURSDAY OCT. 4, 2018 WHILE DRIVING ON THE FREEWAY THE CAR SHUTTERED THEN STALLED AS I WAS ATTEMPTING TO ACCELERATE. I PURCHASED THE CAR AT THE END OF JANUARY 2018, BRAND NEW AND HAVE PUT 29,537 MILES ON IT. I AM BEING TOLD THAT THE CLUTCH SYSTEM WILL NEED TO BE REPLACED AND IT IS CURRENTLY IN THE SHOP. I PREVIOUSLY OWNED THE 2012 FORD FOCUS WHICH HAD A SIMILAR ISSUE AND HAD TO HAVE THE CHIP ASSOCIATED WITH THIS TRANSMISSION REPLACED NUMEROUS TIMES. WHILE THE SALES STAFF TOLD ME THIS ISSUE WAS RESOLVED AND THE NEWER TRANSMISSIONS DO NOT HAVE THE SAME PROBLEM, I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THE ISSUE WITH THE 2012 FORD FOCUS TRANSMISSION WAS NEVER RESOLVED AND THIS IS THE SAME ISSUE. I CONSIDER THIS INCREDIBLY UNSAFE AS MY 2012 BROKE DOWN NUMEROUS TIMES IN TRAFFIC AND ON FREEWAYS, LEAVING ME STRANDED UNTIL IT DECIDED TO "REENGAGE" AND ALLOW THE CAR TO GO IN A FORWARD MOTION. THANKFULLY I WAS ABLE TO GET TO THE SHOULDER EACH TIME AND WAIT FOR THE TRANSMISSION TO REENGAGE SO I COULD GET IT TO THE DEALERSHIP FOR DIAGNOSTICS. IF THE 2016 TRANSMISSION HAS THE SAME ISSUE, I AM CONCERNED THAT EVENTUALLY IT TO WILL LEAVE ME OR SOME OTHER DRIVER ON THE SIDE OF THE ROAD OR WORSE STALL WHILE AT A HIGH RATE OF SPEED CAUSING AN ACCIDENT.

Power Train
Filed Oct 4, 201860,620 milesNY

CAR OVERHEATED DRIVING DOWN INTERSTATE. CAR HAS BEEN TAKEN TO FORD DEALERSHIP. DEALERSHIP FOUND NO COOLANT LEAKS, BUT DETERMINED COOLANT IS BEING BURNED/ABSORBED BY TURBO PORTION OF 1.0 L ECOBOOST ENGINE. MOTOR HEAD HAS CRACKED. VEHICLE IS 620 MILES OUT OF POWER TRAIN WARRANTY SO IS NOT COVERED. SAME ISSUE IS CURRENTLY IN RECALL FOR OTHER FORD TURBO ENGINE MODELS.

Power Train
Filed Oct 3, 201890,000 milesCA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE OR REVERSE. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED FOLLOWED BY THE SERVICE TRANSMISSION SOON WARNING INDICATOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. KEARNY PEARSON FORD (LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, (858) 560-5544), WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE TRANSMISSION CONTROL MODULE, AND THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO CONFIRM THE FAILURE. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Electronic Stability Control (esc)
Filed Oct 2, 201852,000 milesNY

STEERING ASSIST FAULT. HARD TO MOVE THE STEERING WHEEL. FORTUNATELY IT WAS WHEN STARTING IT THIS MORNING

Power Train
Filed Sep 7, 201855,000 milesMA

I BOUGHT 2016 FORD FOCUS, TOTAL 55,000 MILES ON IT NOW 2018 AND NOTHING BUT TROUBLE IN THE FIRST 6 MONTHS AND THERE AFTER , ALWAYS IN THE GARAGE FOR DRIVE TRAIN 2 YEARS NOW, STRAPS ON ROOF FELL OFF TWICE , TRUNK OUT OF LINE,NEW TIRES BOUGHT AT 26,000 MILES . WIRE HARNESS TOTALLY SHUT DOWN CAR IN 2017 WHILE DOING 65 ON THE HIGHWAY , COULD NOT STEER THE CAR OR STOP IT , BRAKES WENT TO THE FLOOR CAR TOTAL SHUT DOWN AND THIS YEAR 2018 THE STEERING FROZE UP AT 55,000 MILES, COULD NOT STEER THE CAR,, CAR RUNS LIKE CRAP HAS POWER THEN NO POWER, DON'T DARE TO PULL OUT IN TRAFFIC UNLESS I HAVE A LONG FREE SPACE TO GET IN, CAUSE IT HESITATES, BACK UP CAMERA WONT SHUT OFF TILL I HAVE GONE 100 FEET FORWARD , 2018 PHONE SYSTEM KEEPS FAILING, NEW BRAKES, TWICE I ALMOST GOT KILLED, CAUSE I COULD NOT STOP OR STEER THE CAR ON THE HIGHWAY I AM SO DONE WITH FORD AND THIS CAR.. PERFORMANCE IS THE WORST I HAVE EVER SEEN IN A CAR,, I COULD GO TO THE GARAGE EVERY WEEK CAUSE THE PERFORMANCE IS SO BAD, DONE DONE DONE, IF I HAD GOTTEN KILLED IN THIS CAR THE TWO WORST TIMES IT FAILED, MY FAMILY WOULD HAVE SUED FORD AND AS FAR AS I AM CONCERNED THEY SHOULD HAVE TAKEN THE CAR BACK, WOULD HAVE BEEN ALOT LESS HEAD ACHES THAN A DEATH LAW SUIT

Power Train
Filed Sep 7, 201837,282 milesWI

POOR PERFORMANCE OF AUTO TRANSMISSION ON 2016 FORD FOCUS TITANIUM INVOLVES HESITATION WHEN ACCELERATING, "CHATTERING" WHEN ACCELERATING, "SLIDING" INTO GEAR WHEN SHIFTING, SLIPPING WHEN SHIFTING. CLUTCH REPLACED ONCE. GOING IN AGAIN WITH SAME SYMPTOMS.

Power Train
Filed Sep 2, 20189 milesAL

TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.

Power Train
Filed Aug 31, 201815 milesTX

MY CAR SHUDDERS AND JERKS WHILE TAKING OFF OR AT LOW SPEEDS, I HAVE PUT IT IN THE SHOP SEVERAL TIMES WITH FORD. THEY REPLACED THE CLUTCH THE FIRST TIME AND EVERY TIME SINCE TELLS ME THERE IS NOTHING WRONG, THIS IS JUST THE WAY THE TRANSMISSION FOR THESE MODELS PERFORMS. THEY OFFERED TO TRADE IN MY VEHICLE BUT WAS ONLY OFFERING BELOW KBB VALUE DUE TO THE ISSUES WITH SHUDDERING AND JERKING.

Steering
Filed Aug 29, 201843,711 milesTN

I DROVE THE CAR THE MORNING OF THE INCIDENT, NO PROBLEMS OCCURRED . I WENT TO A GAS STATION LATER IN THE DAY. WHEN I CAME BACK OUT AND STARTED THE VEHICLE IT SAID STEERING ASSIST FAULT SERVICE REQUIRED. STEERING WHEEL LOCKED UP.

Electronic Stability Control (esc)
Filed Aug 28, 201870,000 milesNC

MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.

Power Train
Filed Aug 23, 201845,000 milesTX

WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.

Engine
Filed Aug 22, 201825,000 milesTX

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHEN THE DRIVER ACCELERATED FROM A STOP SIGN, THE VEHICLE SHOOK AND MADE AN ABNORMAL NOISE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE VEHICLE HESITATED WHEN CHANGING LANES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT CONSUMER STATED 9-23-18 ON THIS ATE, WE WERE DRIVING DOWN THE HIGHWAY AND THE TRUNK LID OPENED BY ITSELF. THE LIGHT ON THE DASH BOARD SAID "TRUNK LID OPEN." THIS HAPPENED TWICE ON THIS DAY. NOTHING WAS TOUCHED BY US IN ANY WAY. WE ARE AFRAID THAT SOMETHING WILL FLY OUT OF THE TRUCK AND CAUSE AN ACCIDENT OR A DEATH. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE. UPDATED 10/17/18*JB

Power Train
Filed Aug 21, 201830,000 milesOH

TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS

Power Train
Filed Aug 21, 20184,300 milesMI

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT APPEARS TO SLIP, AND IT MAKES A NOISE WHICH I WOULD DESCRIBE AS A GRINDING NOISE, AND IT SHUDDERS SLIGHTLY. IT ALSO SOUNDS LIKE THE TEETH IN THE TRANSMISSION GEARS ARE NOT ENGAGING SMOOTHLY, THUS RESULTING IN THE NOISE REFERRED TO. THE NOISE AND SHUDDER DOES NOT OCCUR IN EVERY INSTANCE WHEN ACCELERATING FROM A STOP, BUT IT DOES IT OFTEN. I TOOK THE FOCUS IN TO A DEALER IN MY AREA IN NOVEMBER 2017 AND THE DETERMINATION WAS THAT THERE WERE NO SOFTWARE UPDATES AVAILABLE AND THAT "NO CONCERN WAS FOUND AT THIS TIME." I DISAGREED WITH THAT FINDING, BUT I HAD NO CHOICE BUT TO CONTINUE TO DRIVE THE VEHICLE. THE PROBLEM HAS BEEN ONGOING, AND I TRIED TO MAKE AN APPOINTMENT AT THE DEALER IN JANUARY 2018 TO HAVE THEM LOOK AT THE VEHICLE AGAIN, BUT THEY TOLD ME THEIR TRANSMISSION GUY WAS OUT FOR TWO WEEKS. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE, SO I AM NOT ALWAYS AWARE OF WHAT IS HAPPENING WITH IT, BUT SHE TOLD ME TODAY THAT THE CAR WAS MAKING A GRINDING NOISE AGAIN, SO SHE AND I TOOK IT FOR A SHORT DRIVE AND I DISCOVERED THAT IT IS ONCE AGAIN THE TRANSMISSION NOT ENGAGING PROPERLY AND SHUDDERING WITH THE GRINDING, SCRAPING SOUND. I WILL BE TAKING IT AGAIN TO THE DEALER AT HIS NEXT EARLIEST APPOINTMENT TIME, WHICH IS NOT UNTIL SEPT. 4. THE PROBLEM REFERRED TO HAPPENS ON CITY STREETS AND HIGHWAYS WHEN THE VEHICLE IS STATIONARY, AND ONE BEGINS TO ACCELERATE.

Power Train
Filed Aug 20, 201816,800 milesVA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP LIGHT, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAS ABLE TO DRIVE AT A LOW SPEED WHILE THE VEHICLE SHOOK WHILE ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE MILEAGE WAS 16,800.

Fuel/Propulsion System
Filed Aug 17, 201846,000 milesTN

ENGINES STALLS OUT WHEN DE-ACCELERATING. ENGINE VERY HARD TO START AFTER REFUELING

Visibility/Wiper
Filed Aug 2, 201843,000 milesGA

THE WIPERS STOP WORKING IN MID SWEEP, SOMETIMES IT'S THE RIGHT SIDE, SOMETIMES THE LEFT. HAPPENS WHEN IT'S RAINING AND ALSO WHEN THE WINDSCREEN IS DRY. IT IS VERY DANGEROUS AS YOU CAN'T SE THROUGH THE WIPER ASSEMBLY AND YOU CAN'T SEE THROUGH THE RAIN. CAR WAS IN MOTION DURING THE RAIN AND IN MOTION OR STATIONARY WHEN USED ON A DRY/DAMP WINDSCREEN.

Unknown or Other
Filed Jul 30, 2018FL

SECOND TIME IN ONLY TWO YEARS THAT THE CLUTCHES HAVE GONE BAD. THEY CAUSE EXTREME STUDDERING TO THE VEHICLE UPON ACCELERATION. IT HAS CAUSED SOME EXTREMELY CLOSE CALLS WHERE CARS THINK I AM MOVING FORWARD BUT THE CAR SHUDDERS PREVENTING FORWARD MOTION FOR A FEW SECONDS.

Unknown or Other
Filed Jul 28, 201843,000 milesMI

I'VE HAD MY 2016 FORD FOCUS SE 4-DOOR FOR ONE YEAR. IT HAS ALMOST 50,000 MILES. I'VE HAD TO HAVE THE CLUTCH REPLACED ONCE, AND MANY OTHER THINGS, AND THE LOCAL FORD DEALERSHIP SAID IT'S READY FOR ANOTHER CLUTCH SOON. IT'S AN AUTOMATIC BUT GRINDS WHEN CHANGING GEARS. ALSO, THE CAR IS GETTING 15 MILES PER HOUR CITY AND HIGHWAY DRIVING. THE CAR IS SUPPOSED TO BE A ECONOMY CAR/FLEX FUEL. IT'S NOT, IT'S A LEMON.

Tires › Temporary/Emergency Spare Tire
Filed Jul 26, 201825,000 milesSC

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE SPARE TIRE FAILED TO FIT ON THE VEHICLE BECAUSE IT WAS TOO SMALL. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CALIFORNIA 92507, 888) 984-4430), BUT THE DEALER COULD NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jul 24, 201820,994 milesDC

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,994. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jul 18, 2018NC

THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.

Fuel/Propulsion System
Filed Jul 14, 201846,780 milesFL

WHEN YOU STEP ON GAS PEDAL IT ISATATES AND RPM JUMPS UP AND IT SHAKES BEEN DOING IT SENSE I BOUGHT IT

Structure › Body
Filed Jul 13, 201812,100 milesOH

THE PASSANGER REAR DOOR HANDLE ASSEMBLY HAS COME APART, THERE IS ONLY 12 THOUSAND MILES ON THIS VEHICLE, THE VEHICLE WAS PARKED, WENT TO OPEN REAR DOOR AND THE SMALL PIECE IN THE BACK CAME COMPLETELY OFF AND THEN REST OF THE HANDLE IS VERY LOOSE BUT STILL ATTACHED

Electronic Stability Control (esc)
Filed Jul 6, 201855,000 milesAL

WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG

Unknown or Other
Filed Jun 20, 201854,500 milesCA

RADIATOR SHUTTER STAY CLOSED AND CAR OVERHEATS

Power Train
Filed May 29, 201840,000 milesCA

TRANSMISSION RECALL AND BUYBACK.TRANSMISSION PROBLEMS, TOOK TO REDWOOD FORD FOR REPAIRS. TRANSMISSION RECALLED AND QUALIFIED FOR BUY BACK AFTER WE MOVED. CASE WORKER SENT PAPERWORK AND CHECK TO SANDERSON FORD IN HEALDSBURG. SANDERSON REFUSED TO PROCESS BUYBACK. TRANSMISSION STILL ACTING UP. CASEWORKER SENT PAPERWORK TO REDWOOD FORD IN UKIAH. 3 WEEKS LATER REDWOOD FORD SAYS THEY HAVE PAPERWORK BUT NO CHECK. CASEWORKER SAID SHE HAD CHECK SENT 3 WEEKS AGO. MESSAGES LEFT WITH CASEWORKER AND OTHER COMPLAINT DEPARTMENTS IN FORD CORPORATION WITH NO RESPONSE. TRANSMISSION WORSE. CAR WILL NOT ALWAYS ACCELERATE WHEN PEDAL PUSHED DOWN. BEEN WORKING WITH FORD CASEWORKER FOR MANY MONTHS!

Structure › Body
Filed May 8, 201820,000 milesNV

THE TRUNK OPENS ON ITS OWN WELL DRIVING THE BACK UP CAMERA DOESN'T WORK AND THE CAR JERKSWELL SHIFTING WELL DRIVING ON HIGHWAY AND STREET

Service Brakes
Filed May 1, 2018640,000 milesOR

THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.

Engine
Filed Apr 26, 201812,425 milesAZ

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.

Electrical System
Filed Apr 24, 2018OH

WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.

Seats
Filed Apr 18, 201817,000 milesMI

DRIVER'S SEAT TRACK TO SEAT ATTACHMENT POINT BECOMES LOOSE AFTER 6K MILES, CAUSING SEAT TO MOVE DURING LATERAL LOADS. DEALER REPLACED SEAT TRACK AND ISSUE REPLICATED IN 6K MILES. DEALER FIX WAS TO USE WORM CLAMPS TO REPAIR. THEY STATE THAT THEY WENT TO AN INTERNET FORUM FOR A FIX. AFTER COMPLAINTS, DEALER REPLACED WITH ANOTHER NEW SEAT TRACK. STATE MANUFACTURER HAS NO TSB OR DESIGN CHANGE YET

Power Train
Filed Apr 8, 2018TX

ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.

Power Train
Filed Apr 2, 2018TX

I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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