Page 16 of 24 · complaints 751–800 of 1,184

2016 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Power Train
Filed Sep 19, 202013,346 milesCA

I WAS ON THE WAY DRIVING TO FIESTA FORD IN INDIO TO GET MY TRANSMISSION FIXED I HAD NO OTHER WAY TO GET IT TOWED DOWN THERE THAT MY WARRANTY,PATRIOT WARRANTY DECIDED NOT TO FIX MY CAR AFTER HAVING MY CAR FOR 2 WEEKS REMIND YOU I'M A CAREGIVER SO DRIVING ON THE WAY YOU KNOW MY TRANSMISSION IS GONE IT STARTLED ON ME AND A DIESEL NEARLY HIT MEI'VE BEEN TRYING TO FIND THE RECALL ON ON THE TRANSMISSION BUT THEY SAID THAT IT'S TOO LATE THE TRANSMISSION BEEN MESSED UP SINCE THE DAY THAT I GOT IT IT WAS A USED CAR I GOT IT FROM COACHELLA VOLKSWAGEN

Power Train
Filed Sep 16, 202079,552 milesOH

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED BETWEEN SHIFTING GEARS. NO WARING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A LETTER HE RECEIVED FROM FORD FOR THE REPAIR OF THE CLUTCH ASSEMBLY AND HARDWARE, AND THE REPLACEMENT OF THE CLUTCH MODULATOR. THE CONTACT STATED THAT THE REPAIR WAS NOT DUE TO A RECALL. THE VEHICLE WAS TAKEN TO THE NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251), AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY FOR THE REPAIR OF THE TRANSMISSION CLUTCH AND HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 79,552.

Power Train
Filed Sep 14, 2020OH

THE AFFECTED VEHICLES ARE 2011 TO 2016 FIESTAS AND 2012 TO 2016 FOCUS MODELS. THE POWERSHIFT TRANSMISSION IS A SIX-SPEED DUAL-CLUTCH AUTOMATIC, AND COMPLAINTS ABOUT THE GEARBOX INCLUDE STUMBLING, SHUDDERING, ROUGH SHIFTS, HESITATION, AND PREMATURE WEAR.MAR 6, 2020 DOES THIS APPLY TOWARDS MY CAR MAKE & MODEL????

Fuel/Propulsion System
Filed Sep 8, 202049,925 milesWV

WAS DRIVING ON CITY STREET AND THE CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THE CAR STARTED TO SHAKE AND VIBRATE, WAS MAKING A CLICKING SOUND, RPM'S WE'RE GOING UP AND DOWN AND THE CAR DIDN'T WANT TO MOVE. WAS ABLE TO GET IT OFF THE ROAD AND EVEN IN PARK THE RPM'S KEPT GOING UP AND DOWN AND CAR WAS SHAKING AND VIBRATING STILL

Electrical System
Filed Sep 8, 202061,000 milesMI

CAR IS ONLY 4 YEARS AND IT'S SPUTTERS,LOSES ACCELERATION AND FINALLY DIED. DOES NOT GO IN REVERSE. TRANSMISSION SHOT.

Power Train
Filed Sep 3, 202066,000 milesSC

THE VEHICLE HAS HAD 2 TRANSMISSION FAILURES WITHING 1,700 MILES. THE FIRST AT 64,000 MILES AND CHANGE, WHICH BEGAN WITH GRINDING IN 3RD GEAR AND PROGRESSED TO 4TH AS WELL. IT WAS REPLACED WITH A FACTORY REFURBISHED TRANSMISSION. THIS TRANSMISSION FAILED AT 66,000 MILES, LESS THAN 2 MONTHS AFTER REPAIR. THIS TIME IT WAS JUST GRINDING IN 4TH GEAR. BOTH OF THESE OCCASIONS OCCURRED DURING DRIVING AT ABOUT 30 MPH AND NORMAL SHIFTING, IN A STRAIGHT LINE. THE VEHICLE WAS IN MOTION DURING BOTH OF THESE

Power Train
Filed Sep 1, 202082,360 milesNY

VEHICLE MANUFACTURED 06/2016. VEHICLE HAS SHUTTERED WHEN ACCELERATING FROM A STOP SINCE PURCHASE IN FALL 2016. I HAVE BROUGHT THE VEHICLE TO THE DEALER FOR THIS AND THEY INFORMED ME THERE IS NOTHING THEY CAN DO ABOUT IT, IT IS JUST THE WAY THE 2016 FORD FOCUS IS BUILT. ON 31 AUGUST 2020 THE VEHICLE WAS OFF IN A PARKING SPOT. WHEN I TURNED THE VEHICLE ON AND SHIFTED INTO REVERSE, TO BACK OUT, THE VEHICLE WOULD NOT MOVE AND THE SERVICE ENGINE LIGHT IS CAME ON. WHEN I PUT THE VEHICLE IN REVERSE THE DASHBOARD INDICATOR READS R AND THE BACK UP CAMERA ACTIVATES BUT THE TIRES DO NOT SPIN AND THE VEHICLE DOES NOT MOVE. TO BACK OUT OF A PARKING SPACE I HAVE TO PUSH THE VEHICLE OUT. I HAVE DRIVEN THE VEHICLE APPROX 30 MILES SINCE THIS HAPPENED AND THE SHUTTERING IS MUCH WORSE THAN BEFORE. WHEN STARTING TO MOVE FROM A STOP THE VEHICLE STRUGGLES FOR ABOUT 5 SECONDS BEFORE ACCELERATION. VEHICLE IS AT 82,395 MILES.*DT CONSUMER HAS BEEN IN CONTACT WITH THE DEALER AND HAS REPLACED THE TCM WHICH WAS UNDER RECALL BUT ISSUE IS RECURRING. DEALER IS ASKING FOR $3,000 TO HAVE IT FIXED. CONSUMER HAS CONTACTED THE MANUFACTURER AND WAS PROVIDED #20B23 (REPLACEMENT OF CLUTCH ACTIVATOR MOTOR). CONSUMER PROVIDED INFO TO DEALER BUT VEHICLE IS NOT QUALIFIED DOES NOT HAVE ERROR CODES LISTED.*JB

Fuel/Propulsion System
Filed Aug 31, 2020NV

I BOUGHT A USED 2016 FORD FOCUS 4DR SE AT AUTOCITY EL CAJON ON MAY 21, 2018 WITH ODO: 45,141 AND WAS UNDER THE MANUFACTURER'S WARRANTY UPON PURCHASE FOR THE PRICE OF $15,164.23. OCTOBER 29, 2018- I RECEIVED A MASS EMAIL REMINDER FROM AUTO CITY TO CHECK IF THERE ARE ANY KNOWN RECALLS UNDER MY CAR. DECEMBER 2018- I RECEIVED A RECALL NOTICE FROM FORD VIA SNAIL MAIL AND CALLED A FORD DEALER TO SUBMIT A TICKET. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL AND WILL BE NOTIFIED ONCE AVAILABLE. NO RESPONSE BACK REGARDING THE ISSUE TILL THIS DAY. SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735 *I WAS ADVISED AND COMPLIED WITH ALWAYS LEAVING MY FUEL LEVEL TO 1/2 TANK OF GAS UNTIL THE RECALL GETS RESOLVED. AUGUST 2019- RECEIVED RECALL NOTICE VIA SNAIL MAIL. SAME ISSUE. SAME PROCEDURES: CALLED FORD DEALER, LEFT A TICKET/REQUEST, NO RESOLUTION. AUGUST 10, 2019-WENT TO GET OIL CHANGE AND ALIGNMENT. STARTED TO NOTICE JERKING WHILE DRIVING, ACCELERATION ISSUE, CAR START TROUBLES AND ENGINE LIGHT TURNING ON/OFF. DECEMBER 2019-GOT AN INITIAL CHECK FROM NORTH PARK AUTO REPAIR DUE TO ENGINE LIGHT ON. DTC DESCRIPTION: P219A- AIR/FUEL RATIO IMBALANCE -I WAS REFERRED TO AUTOCITY TO GET IT FIX UNDER WARRANTY DECEMBER 9, 2019- I REACHED OUT TO AUTOCITY VIA EMAIL AND TELLING THEM MY CONCERNS ABOUT THE ENGINE LIGHT AND THAT I HAVE NOT BEEN USING MY CAR FOR 2 WEEKS. DECEMBER 19, 2019- I GOT AN APPOINTMENT WITH AUTOCITY AND GOT A RESOLUTION UNDER THEIR WARRANTY: PORTFOLIO SERVICE WARRA

Unknown or Other
Filed Aug 29, 202084,000 milesMD

THE AUTOMATIC TRANSMISSION FAILS - IT IS NOT SIFTING SPEEDS

Fuel/Propulsion System
Filed Aug 21, 202080,500 milesIL

CAR ENGINE COMPLETELY STALLED WHILE STATIONARY ON A STREET AT A RED LIGHT, THE ENGINE WOULD CRANK AND THE CAR SHOOK AGGRESSIVELY BUT WOULD NOT START. I WAS STRANDED A BUSY ROAD UNTIL SOMEONE COULD PUSH MY VEHICLE OUT OF THE WAY OF TRAFFIC WHILE IN NEUTRAL. EVENTUALLY AFTER SEVERAL TRIES AND CALLED TOW, THE CAR DID START UP AFTER ABOUT 20 MINUTES OF STALLED TIME. WHEN CAR STARTED, OIL AND ENGINE LIGHTS WERE LIT UP ON DASH. THE FUEL LEVEL WAS AT 88 MILES TO EMPTY. WHEN CAR WAS BROUGHT TO DEALERSHIP, DEALER EVALUATED THE VEHICLE AND DIAGNOSED THAT THE FREEZE FRAME DATA SHOWED NO FUEL PRESSURE AT START. THEY SUSPECTED FUEL PUMP FAILURE, THERE WAS TANK DEFORMATION AND THE STRAP RETAINER POPPED OFF SHOWING TANK FLEX. FUEL TANK WAS REPLACED, AND FUEL PUMP AND ALL RELATED HARDWARE, EVAP CANISTER, EVAP PURGE VALVE. INVOICE EXPENSES TOTALED TO $1070.67. CALLED FORD DIRECTLY TO FILE COMPLAINT REGARDING SAFETY RECALL 18S32 AND WAS TOLD BECAUSE THE VEHICLE WAS INSPECTED IN 2019 FOR THESE SYMPTOMS THAT IT WAS NOT COVERED UNDER RECALL 18S32. RECALL STATES: "THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. A STUCK CPV CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION, INACCURATE DISTANCE TO EMPTY (DTE), AND/OR OTHER DRIVABILITY CONCERNS. THE VEHICLE MAY ALSO EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP.

Power Train
Filed Aug 19, 2020NC

HAVING PROBLEMS WITH ENGINE TRANSMISSION ENGINE REVVING AND IS UP THERE IN THE SHIFTER

Engine
Filed Aug 13, 2020MI

MY ENGINE HAD RUBBER PIECES IN IT FROM THE BELT INSIDE THE ENGINE EXPLODING - I HAVE AN EXTENDED WARRANTY AND FORD WILL NOT COVER IT DUE TO THE TENSIONER BELT BROKE TOO WHICH IS NOT A COVERED PART

Power Train
Filed Aug 12, 2020GA

WHEN YOU PUT THE CAR INTO DRIVE AND START TO DRIVE TO CAR STARTS TO SHUTTER, EVERY TIME! UNTIL YOU ARE ABLE TO REACH AROUND 50 MILES PER HOUR, THEN IT WILL STOP. IT FEELS AS IF THE TRANSMISSION IS COMING OUT. THIS CAR HAS DONE THIS SINCE WE PURCHASED IT IN 2018. WE HAVE HAD THE CAR SERVICED AT A FORD DEALERSHIP 3 X'S A EVERY TIME IT HAPPENS AGAIN.

Unknown or Other
Filed Aug 11, 202053,360 milesCT

ON THREE SEPARATE OCCASIONS(TODAY BEING MOST RECENT) WHEN USING CRUISE CONTROL WHILE IN MOTION ON A STATE HIGHWAY AND TRAVELING 60 MPH, THE VEHICLE ON ITS OWN BEGAN ACCELERATING WITHOUT THE DRIVER USING THE ACCELERATION BUTTON ON THE CRUISE CONTROL OR PRESSING DOWN WITH RIGHT FOOT ON THE ACCELERATOR PEDAL.

Fuel/Propulsion System
Filed Aug 11, 2020103,000 milesTX

MY GAS TANK IS STARTING TO IMPLODE

Power Train
Filed Aug 10, 202083,255 milesIA

I HAD A RECALL REPLACED ON 9/18/2018 FOR THE DUAL CLUTCH TRANSMISSION. SHORTLY AFTER IT WAS REPLACED MY CAR WAS HAVING THE SAME ISSUES. I HAD THIS PART RETESTED AND AGAIN IT DID INDEED FAIL THE TEST AND THE CLUTCH IS NOT PROPERLY WORKING. I WAS TOLD BY THE DEALERSHIP THAT THIS ISSUE TENDS TO HAPPEN ON FORDS ABOUT 45,000 MILES. IVE ALREADY HAD THIS PART REPLACED AND DONT QUALIFY UNDER THE NEW RECALL ON THE SAME PART. ANYTIME I INCREASE IN SPEED MY WHOLE FRONT END SHAKES AND JOLTS. IVE PAID ATTENTION TO HOW IT WILL DO THIS IN GEARS1-2 ONCE IT HITS JUST OVER THREE IT EVENS OUT.

Power Train
Filed Aug 7, 2020102,000 milesNY

I PURCHASED VEHICLE FROM A USED CAR DEALER, 30 DAYS LATER MY TRANSMISSION BLOWS IN THE MIDDLE OF A ACTIVE FREEWAY , I CONTACTED MY DEALERSHIP AND THEY REFUSE TO TAKE THE CAR BACK BECAUSE IT'S BEEN OVER 2 WEEKS.

Engine
Filed Jul 29, 202062,000 milesMI

ENGINE TROUBLE AT 62,000 MILES - METAL SHAVINGS IN THE OIL

Fuel System, Gasoline
Filed Jul 27, 202070,000 milesCA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE VEHICLE JERKED AND HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MOSSY FORD (4570 MISSION BAY DR #4919, SAN DIEGO, CA 92109) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (TRANSMISSION FAILURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND IS OUT OF WARRANTY.*DT CONSUMER HAS STATED VEHICLE HAS BEEN TAKEN IN FOR SERVICE SEVERAL TIMES.*JB*DT *TR

Engine
Filed Jul 25, 202035,000 milesVA

2016 FOCUS RS. I HAVE ONLY HAD THE CAR FOR A YEAR. RANDOMLY THE CAR STARTS BLOWING OUT A VERY LIGHT WHITE SMOKE WHILE IDLING (FROM WHAT I HAVE OBSERVED.) AFTER MULTIPLE ATTEMPTS AT CONTACTING MY LOCAL DEALERSHIP THEY SEEM TO BELIEVE IT IS THE HEAD GASKET WITH A DEFECT. THIS SMOKE IS ONLY NOTICEABLE WHEN IDLING. ALSO I WAS ONLY ABLE TO GET A SIGNIFICANT AMOUNT OF SMOKE TO DEVELOP WHEN PUTTING THE AIR CONDITIONING ON FULL BLAST.

Electrical System
Filed Jul 21, 2020TX

MY DRIVER SIDE HEADLIGHT KEPT GIVING OUT AND TO FIND OUT THE WIRE OF THE SOCKET TO THE LOW BEAM LIGHT IS MELTING CAUSING MY HEADLIGHT NOT TO WORK. I REPLACED IT NOW IT'S STILL MELTING AGAIN I'M AFRAID THAT'S THERE SOMETHING WRONG WITH THE WIRING.

Unknown or Other
Filed Jul 21, 202078,500 milesMS

MY ENGINE STALLS WHILE DRIVING WITHOUT WARNING AND SOMETIMES HAS THE INABILITY TO RESTART INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY ENGINE STALL

Unknown or Other
Filed Jul 16, 202070,000 milesMI

ODOMETER IS OFF BY 50,000 MILES AND HAS BEEN ALTERED

Engine
Filed Jul 14, 2020104,000 milesVA

HAD A FEW INCIDENTS WHERE IF YOU FORGET TO HIT THE SHUT OFF BUTTON TO THE ECOBOOST THAT WILL SHUT YOUR ENGINE OFF DURING A STOP LIGHT/TRAFFIC STOP TO SAVE GAS, IT WOULD COMPLETELY STALL THE ENGINE OUT WHEN PULLING OUT OF A PARKING LOT. ONLY HAD TWO INCIDENTS OF THIS,OF COURSE I'VE ALWAYS CHOSE TO PUSH THE BUTTON TO SAVE THE STARTER. BUT THEN RIGHT AFTER THE WARRANTY RAN OUT, THE ENGINE STARTED TO LEAK COOLANT MAKING ONE THINK IT WAS A BLOWN GASKET BY THE WHITE SMOKE. AS I RESEARCHED I'VE FOUND FORUMS THAT STATED THAT IT WAS COMMON. BUT ONLY THE RS SERIES HAD A RECALL AND NOT THE STANDARD. BUT IF IT'S THE SAME COMPONENTS THEN WHY AM I TOLD ONLY THE RS SHOULD HAVE THE RECALL? BUT ANYWAYS MY ENGINE IS UNREPAIRABLE, CAUSE AFTER THE FIRST REPAIR IT DID THE SAME THING. IF A VEHICLE THAT COSTS SO MUCH WON'T LAST UNTIL A 100,000 THEN WHY SELL IT? IT JUST DOESN'T MAKE SENSE.

Steering
Filed Jul 13, 202029,000 milesMN

29,000 MILES - CATASTROPHIC FAILURE OF STEERING SYSTEM VEHICLE WAS PARKED WHEN STEERING ASSIST FAULT LIGHT CAME ON. STEERING WHEEL LOCKED. VEHICLE WAS TOWED TO FORD DEALERSHIP. STEERING GEAR/RACK & PINION ASSY REPLACED BY FORD DEALERSHIP. FORD CASE #[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 13, 202089,000 milesNV

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DEFORMED FROM EXCESSIVE VACUUM PRESSURE INSIDE THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 997-8445) WAS CONTACTED AND INFORMED THE CONTACT THAT THE SOFTWARE UPDATE WAS PREVIOUSLY PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Fuel/Propulsion System
Filed Jul 10, 202057,000 milesTX

DURING EARLY LOCKDOWN FOR PANDEMIC I ALLOWED A LOCAL FORD DEALERSHIP TO VALET SERVICE MY CAR FOR OIL CHANGE, INSPECTION, ETC AS WELL AS A FUEL TANK RECALL 18S32. CAR WAS SHOWING NO RECALL SYMPTOMS BEFORE THE SERVICE BUT WAS RETURNED TO ME IN VERY POOR CONDITION. ENGINE SEEMS TO VAPOR LOCK AT THE MOST INOPPORTUNE TIMES WITH NO POWER TO ACCELERATE INTO TRAFFIC AND WANTS TO STALL OUT, THEN IT CATCHES ITS BREATHE AND WANTS TO TAKE OFF OUT FROM UNDER ME. I'M A 62 YR OLD WOMAN WHO TRUSTED A LOCAL DEALERSHIP AND NOW I HAVE A CAR THAT IS EXTREMELY UNSAFE TO DRIVE. THE SERVICE WRITER COULD CARE LESS AND WANTS TO CLAIM THAT I NOW NEED A NEW TRANSMISSION. JUST DID A SHODDY JOB AND WANT MORE MONEY FROM ME. I'M SO DISAPPOINTED.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 8, 202065,000 milesKY

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE FUEL GAUGE INCORRECTLY INDICATED THAT THE FUEL TANK WAS EMPTY. AFTER REFUELING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE VEHICLE WAS TOWED TO GILLIE HYDE FORD LOCATED AT 610 HAPPY VALLEY RD, GLASGOW, KY 42141, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Engine
Filed Jul 8, 202026,825 milesTN

FORD FOCUS PURCHASED NEW FOR OUR DAUGHTER IN 2016. WE ALL NOTICED A STUTTER OR JERKING MOTION UPON ACCELERATION AND ODD FEELING WHEN IT SHIFTED GEARS. . THIS HAS BEEN GOING ON FOR YEARS. THIS CARS IS ESSENTIALLY ALL MY DAUGHTERS. I ADVISED HER AS WELL AS CALLING MYSELF TO THE DEALERSHIP WE PURCHASED IT FROM BECAUSE SHE WANTED TO TAKE IT IN FOR AN OIL CHANGE OR TIRE ROTATION. SHE ADVISED THEM OF THE ISSUE MANY TIMES,NO EVERY TIME SHE TOOK IT UP THERE. SHE WAS ALWAYS TOLD IT WAS "NORMAL" AND NOTHING WAS WRONG WITH IT. SO WE TRUSTED THEM THAT FOR SOME ODD REASON THIS IS NORMAL. JAN 2020. SHE WAS DRIVING AND THE CAR BEGAN TO SHUDDER VERY BADLY THE CHECK ENGINE LIGHT CAME ON AND IT BEGAN TO STOP IN THE ROAD LIKE SHE WAS BREAKING . SHE DESCRIBED IT AS THE CAR WAS JUST BREAKING ON ITS OWN TYPE FEELING IN THE MIDDLE OF A BUSY ROAD. SHE BROUGHT IT SLOWLY TO THE DEALERSHIP RIGHT AWAY AS IT WAS NOT DRIVABLE.APPARENTLY IT IS AN TRANSMISSION ISSUE. A WELL KNOWN ONE! I WILL PROVIDE THE SERVICE RECORD IN THIS FOR YOU TO SEE WHAT WAS REPLACED THE NUMBERS AND CODES ETC . IT WAS AT THE SHOP JAN 10-13TH . WELL THEY DID REPLACE SOME PARTS IT WAS STILL DOING THE JERKING STUTTER WHEN ACCELERATING AFTER THE REPAIRS. AGAIN SHE ASSUMED THAT WAS NORMAL BECAUSE WE HAVE BEEN TOLD THAT MANY TIMES AND WE THOUGHT MAYBE THE ACTUAL PROBLEM SHE HAD WAS FIXED. IT WAS NOT. THE TRANSMISSION ISSUE WILL NEVER BE FIXED FROM WHAT I AM LEARNING TODAY IN REGARDS TO THIS 2016 FOCUS IN THE NEWS . I AM REACHING OUT FOR S

Engine
Filed Jul 6, 202070,000 milesMI

SHUDDERING FEELING WHILE ACCELERATING FROM A STOP'LIKE SOMEONE WHO CAN'T FEATHER THE CLUTCH PROPERLY ON A STICK SHIFT'FOLLOWED BY A ROUGH 1-2 UPSHIFT THAT AGAIN SENDS A VIBRATION THROUGHOUT THE VEHICLE. SOUNDS VERY BAD AS WELL. VEHICLE IN MOTION.

Power Train
Filed Jul 1, 202042,000 milesNY

THE WIPERS STOP WORKING AND FREEZE UP IN THE MIDDLE OF THE WINDSHIELD CONSTANTLY!! BLOCKING VIEW FROM DRIVING. THE CAR SHUDDERS EVERY TIME YOU GO FROM A STOPPED POSITION. WORST CAR I'VE EVER OWNED. BEEN TO THE FORD DEALER SEVERAL TIMES. NEVER GETS FIXED. *TR

Power Train
Filed Jun 29, 2020300 milesNC

I OWNED THIS VEHICLE SINCE MARCH 25, 2016. I'VE HAD TO TAKE VEHICLE BACK TO DEALERSHIP FOR REPAIRS ON TRANSMISSION ISSUES. I WOULD ALWAYS BE AT A RED LIGHT WHEN THE CAR WOULD WOULD SHUDDER WHEN I START TO MOVE.

Fuel/Propulsion System
Filed Jun 29, 202074,500 milesAZ

MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO A LOCAL MECHANIC. THE CODES WERE P1450 AND PO456 WHICH ARE ASSOCIATED WITH THE SAFETY RECALL OF THE CANISTER PURGE VALVE. THE FUEL TANK IS ALSO DEFORMED. MY CARS VIN IS NOT ASSOCIATED WITH THE RECALL SO THEY WILL NOT COVER IT AND I AM EXPECTED TO COVER IT. MY CAR ALSO HAS VIBRATION AT IDLE AND HAS CLUTCH SHUDDER OVER 250 RPM. FORD FIXED MY TRANSMISSION MODULE IN 2018 WITH A PREVIOUS RECALL AFTER IT STALLED SEVERAL TIMES. NOW I AM HAVING ISSUES AGAIN. THE SERVICE ADVISOR SAID THEY UPDATED THE TRANSMISSION MODULE IN 2018 BUT THE CUSTOMER CARE AGENT TRIED TO TELL ME THEY REPLACED THE PARTS ENTIRELY IN 2018 AND NOT JUST UPDATED. I NOTIFIED HER OF THE SERVICE ADVISORS STATEMENT AND THEN SHE WENT BACK TO SAYING MY VIN WASN'T PART OF AN OPEN RECALL. MY VEHICLE IS AT 74,563 MILES AND HAS ALREADY HAD SEVERAL MAJOR ISSUES REGARDING TRANSMISSION AND CANISTER PURGE VALVE.

Engine
Filed Jun 24, 202040,257 milesCA

THIS IS THE SECOND TIME THIS CAR GETS A P0299 FAILURE. I WAS ON THE FREEWAY, TRYING TO SPEED UP, WHEN THE ENGINE REVVED UP QUICKLY, BUT DID NOT CHANGE GEAR. INSTEAD, THE CAR STARTED SLOWING DOWN. AFTER A FEW SECONDS, THE CAR STARTED SPEEDING UP AT A SLUGGISH RATE. THE CAR NOW HAS A WHEEZING NOISE WHEN IN OPERATION AS IT ACCELERATES. *TR

Power Train
Filed Jun 19, 202079,000 milesNC

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH WAS RECENTLY REPLACED. THE CONTACT STATED THAT WHILE DRIVING DOWN A MOUNTAIN, THE ENGINE REVVED UP AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITAL FORD LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 704-387-5954, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Engine
Filed Jun 18, 202070,000 milesCA

CAR BEGAN TO SHUDDER AND JERK WHEN IN MOTION. SUDDENLY AFTER TURNING THE CAR OFF FOR ONLY A COUPLE MINUTES IT WOULDN'T TURN BACK ON. CHANGED BATTERY IN HOPES THAT WOULD FIX THE ISSUE, CAR DID TURN ON BUT WOULD NOT REVERSE AND WOULD NOT GO OVER 10 MPH. OROVILLE FORD DEALERSHIP SAYS THE TRANSMISSION OVER HEATED, CLUTCH SLIPPING. QUOTING ME $3,900 AT THE VERY LEAST FOR REPAIRS IN A CAR WITH JUST 70,000 MILES AND THAT I'VE BARELY HAD TWO YEARS. IF FORD KNEW OF THE ISSUES WITH ITS RIDICULOUS TRANSMISSION SYSTEMS, WHY ARE THESE CARS STILL BEING SOLD TO LOWER INCOME PEOPLE WHO CAN'T AFFORD REPAIRS? I AM ONLY ABOUT 1,000 MILES OUT OF WARRANTY AND ON MY OWN. *TR

Fuel System, Gasoline
Filed Jun 17, 202064,000 milesMO

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO TURN IN EITHER DIRECTIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER IN PARK, DEPRESSED THE ACCELERATOR SEVERAL TIMES TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE TO START THE VEHICLE OCCURRED AFTER THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE OXYGEN SENSOR, FUEL TANK, FUEL PUMP AND AN UNKNOWN VALVE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE PREVIOUSLY RECEIVED THE RECALL REPAIR. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *LN*DT*JB*DT*JB*DT*LM *DL*JB

Power Train
Filed Jun 17, 202099,434 milesMI

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED INTO NEUTRAL AND FAILED TO SHIFT BACK INTO GEAR. THE VEHICLE WAS TOWED TO FAIRYLAND FORD (14585 MICHIGAN AVE, DEER BORN MI 48126), AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FORK AND CLUTCH DISK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 99,434.

Power Train
Filed Jun 15, 202087,000 milesAZ

TL* THE CONTACT'S SON OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED ACCELERATE OR SHIFT OUT OF FIRST GEAR WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Steering
Filed Jun 14, 2020FL

I HAVE HAD THE CLUTCH IN THIS VEHICLE REPLACED 3 TIMES AND IT CURRENTLY HAS 37014 MILES. I HAVE HAD THE STEERING WHEEL REPLACED BECAUSE THE HEATED STEERING WHEEL DIDN'T WORK. I HAD THE TRANSMISSION MODULE REPROGRAMMED 3 TIMES. AND NOW MY BACKUP CAMERA SUDDENLY TURNS PITCH BLACK. IT'S RANDOM. I COULD JUST GO INTO REVERSE AND IT IS ALREADY PITCH BLACK. OR I COULD BE REVERSING WITH A CLEAR SCREEN AND THEN IT TURNS PITCH BLACK.

Power Train
Filed Jun 9, 202049,703 milesPA

AT ROUGHLY 33,000 MILES I HAD TO HAVE THE TRANSMISSION REBUILT, NOW I'M ON ROUGHLY 49,000 MILES AND JUST DROPPED THE VEHICLE OFF TO HAVE THE TRANSMISSION REBUILT FOR A SECOND TIME SINCE I'VE OWNED THE CAR, I BOUGHT THE VEHICLE IN APRIL 2019 AND HOW LONG TILL THE TRANSMISSION NEEDS REBUILT A 3RD TIME? I'M VERY DISAPPOINTED IN THIS VEHICLE. *TR

Power Train
Filed Jun 2, 2020120,000 milesMS

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED AND REVVED. THE TRANSMISSION HOT WARNING LIGHT ILLUMINATED. THE CONTACT CALLED THE KEITH WHITE FORD-LINCOLN DEALER, LOCATED AT 2102 VETERANS BLVD, MCCOMB, MS 39648, AND WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Electronic Stability Control (esc)
Filed May 27, 202040,000 milesIL

LOST POWER WHEN ACCELERATING. CODE SAID TURBO CHARGE BOOST; GAVE # TO DEALER. THEY WANT TO CHARGE ME ANOTHER $150 TO DIAGNOSE & GET THE AME CODE AS MY MECHANIC! I HAVE BEEN CALLING TO CHECK ON A RECALL COLOR A KIT THAT BEEN RECALLED AT LEAST ON THE LAST 2 YEAR'S MODELS! THEY LOOKED AT MY CAR 1 MONTH AFTER PURCHASE IN JAN. 2019 BUT COULD FIND NO PROBLEM (CAR WAS STILL UNDER FULL WARRANTY THEN). WHEN I TOOK CAR TO DEALER TODAY, 1ST QUESTION WAS WHETHER I HAD AN EXTENDED WARRANTY! COULD NOT FIND INFO BY GOOGLING IT! THIS SITE RECOMMENDED BY MY MECHANIC. HE HAS 40 YEARS EXPERIENCE @ A DEALER! #128124;#128149;#128099; AS I TRIED TO ACCELERATED, I WAS ALMOST HIT FROM BEHIND BY A SEMI ON THE HIGHWAY DOING 70 MPH! RISK PULLING OUT ONTO HIGHWAY & INTERSTATE WITH NO POWER TO ACCELERATE FAST ENOUGH!!! DANGEROUS!!! #128124;#128149;*DT CONSUMER STATED SHE DID NOT FILL OUT THIS REPORT AND DOES NOT KNOW WHO DID. VALVE CANNISTER KIT FOR 2016 MODEL NOT RECALLED AS OF YET. TURBO CHARGER HAS BEEN REPLACED.*JB

Fuel/Propulsion System
Filed May 26, 2020IN

I JUST RECENTLY BOUGHT A CAR AND IT HAS BEEN STALLING WHILE DRIVING AND HAVING DIFFICULTY STARTING/REVVING ITSELF UP AFTER I FILL THE GAS TANK. I HAVE TAKEN IT TO A SHOP TO GET A DIAGNOSIS AND THEY SAID THAT IT MIGHT HAVE BEEN THE RECALL FOR THE GAS TANK. WELL, I LOOKED UP TO SEE IF MY CAR HAD ALREADY GOTTEN FIX FOR THE RECALL AND IT SAID THAT IT DID. SO IT MIGHT HAVE HAPPENED AGAIN, AND I'M NOT QUITE SURE WHAT TO DO. IT HAPPENS EVERY SO OFTEN. AS THE ENGINE LIGHT ALSO COMES ON AND OFF. WHEN THE LIGHT IS OFF, THE CAR IS PERFECTLY FINE, BUT WHEN IT'S ON, IT TRIES TO STALL. *TR

Power Train
Filed May 26, 202093,000 milesAZ

MY CAR HAS BEEN JERKING. WHEN I AM IN DRIVE, AND AT A STOPLIGHT OR STOP SIGN, AND I PUT MY FOOT ON THE GAS, THE CAR HESITATES AND JERKS. SAME THING WHEN I SWITCH GEARS AND REVERSE OR SWITCH GEARS AT ALL....THE CAR SEEMS TO HESITATE ALWAYS. *TR

Power Train
Filed May 23, 202028,000 milesNY

JUST LIKE ALL THE OTHER REPORTS, THE TRANSMISSION IS A NIGHTMARE. THE CAR SHAKES HORRIBLY ESPECIALLY WHEN YOU ATTEMPT TO DRIVE AFTER STOPPING. IT REVS UP WHEN YOU GIVE IT GAS BUT IT DOESN'T WANT TO GO.. IT SHAKES REALLY BAD. I'M SO COMPLETELY FRUSTRATED THAT I DIDN'T DO MORE RESEARCH BEFORE I PURCHASED BECAUSE THE DEALERSHIP DOESN'T WANT TO HELP. HORRIBLE CAR.. RUN FOR YOUR LIFE IF YOU ARE CONSIDERING BUYING ONE. *TR

Power Train
Filed May 21, 202023,800 milesNC

VEHICLE CONTINUES TO SHUTTER WHEN TAKING OFF OR TURNING CORNERS. VEHICLE AT TIMES WON'T GO INTO REVERSE OR IT SLIPS WHEN PUTTING IT INTO DRIVE. THIS WILL BE THE 3RD TRANSMISSION REPAIR SINCE 2017. FORD KEEPS SAYING THERE IS NOTHING WRONG AND THAT IT'S NORMAL SHUTTER. IT'S NOT NORMAL AT ALL. I FEAR DRIVING THIS VEHICLE ON THE HIGHWAY WITH A 3 YEAR OLD AND 7 YEAR OLD CHILD. THIS VEHICLE HAS PUT ME IN SOME DANGEROUS SITUATIONS DUE TO THIS TRANSMISSION ISSUE. SOMETHING HAS TO BE DONE TO RECTIFY THIS PROBLEM. HOW MANY TIMES DO I HALF TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIRS THAT DON'T SOLVE THE PROBLEM... *TR

Power Train
Filed May 14, 2020100,000 milesCA

TRANSMISSION IS SLIPPING. TRANSMISSION ERROR MESSAGES APPEAR VERY OFTEN. *TR

Power Train
Filed May 13, 2020TX

SOME TIME WHEN ACCELERATING FROM A STOP THE CAR WILL NOT GO OR WILL GO AND THEN STOP ACCELERATING AND SHUTTERS. FORD HAS DONE SEVERAL REPAIR TO THE TRANSMISSION A DPS6 DUAL CLUTCH AUTOMATIC, COMPUTER FLASHES AND NEW DUAL CLUTCH. THE CAR CONTINUES TO HAVE THE PROBLEM AFTER EACH REPAIR. *TR

Power Train
Filed May 12, 202062,000 milesTX

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS UNDER RECALL FOR THE TRANSMISSION. THE CONTACT THEN HAD THE VEHICLE TOWED TO MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 7702, AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, NEITHER THE YEAR, MAKE, OR MODEL VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ford Focus → · Every Focus year → · How the figures are calculated →