Page 15 of 24 · complaints 701–750 of 1,184

2016 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Feb 8, 202140,000 milesIL

MY VEHICLE STARTED ALL OF THE SUDDEN TO MAKE SOME NOISES AFTER THE ENGINE IS OFF AND THE HEADLIGHTS ARE TURNING ON ON THEIR OWN.WE WERE TOLD THE BATTERY IS LOW , WHICH WE REPLACED BUT THE VEHICLE STILL DOES THE SAME.VEHICLE WAS PARKED WHEN WE FIRST NOTICED.

Power Train
Filed Feb 8, 202145,000 milesGA

WHEN THE VEHICLE IS IN MOTION ON CITY STREETS OR THE HIGHWAY, MY VEHICLE HAS ERRATIC SHIFTING, EVEN BARELY MOVING FROM A STOPPED POSITION. WHEN ACCELERATING SLOWLY AFTER BEING AT A RED LIGHT, THE DRIVER CAN LIGHTLY TOUCH THE GAS PEDAL AND THE FORD WILL SHIFT GEARS AND FEEL AS THOUGH THE BACK TIRES ARE JUMPING OR SPINNING OUT.

Power Train
Filed Jan 18, 202176,000 milesGA

I HAVE A 2016 FORD FOCUS. 3 MONTHS AFTER PURCHASE I TOOK IT TO SERVICE FOR SHAKING ON ACCELERATING AND DEACCELERATING. I WAS TOLD BROKEN SWAY BAR LINKS. AFTER THEY WERE REPLACED I BROUGHT IT IN AGAIN. I WAS TOLD IT'S NORMAL FOR THE POWERSHIFT TRANSMISSION AND I WAS NOT USED TO IT. IN MARCH 2019 MY TRANSMISSION DROPPED INTO NEUTRAL AND A TRANSMISSION FAILURE MESSAGE WAS SHOWN. I TOOK MY CAR TO SERVICE. THEY REPLACED SENSOR AND I WENT TO GET IT. IT FAILED IN 5 FEET. TOOK IT BACK AND THEY REPLACED A SECOND SENSOR. IT FAILED BEFORE I ARRIVED HOME. THIS HAS GONE BACK AND FORTH 8 TIMES. BECAUSE MY STAYING HOME WITH COVID I ONLY PUT 700 MILES ON MY CAR BETWEEN APRIL AND NOVEMBER. THEY HAVE HAD MY CAR SINCE THEN EXCEPT ONE DAY. I GOT 10 MINUTES FROM HOME THAT NIGHT AND RETURNED IT THE NEXT DAY. THEY ARE STAYING THAT IT'S UNRELATED TO THE KNOWN ISSUES WITH POWERSHIFT. BUT IT'S NEVER BEEN FIXED. THEY'VE REPLACED ALL 3 SENSORS TWICE. AND NOW THERE'S WATER IN MY TRANSMISSION FLUID. ONCE BEFORE I MADE IT HOME AND AGAIN THE DAY I RETURNED IT. THEY TOLD ME THAT WAS BECAUSE I HAD LEAVES UNDER MY WINDSHIELD WIPER BLADES THAT DIVERTED WATER FROM THE WINDSHIELD INTO THE TRANSMISSION. ALSO I SAW IN AN ARTICLE THAT IT WAS STATED BY A NHTSA SPOKESPERSON THAT FORD WAS FIXING THESE ISSUES AND EXTENDED THE WARRANTY. I'VE BEEN TOLD I HAVE THE WRONG TRANSMISSION. BUT I HAVE A DSP6 POWERSHIFT. THE SERVICE CENTER REFERS ME TO THE CUSTOMER CARE. CUSTOMER CARES STATES THAT THEY ONLY TAKE INFORMATION AND CA

Electrical System
Filed Jan 18, 202151,600 milesNJ

MY VEHICLE'S MAKE/MODEL/YEAR (2016 FORD FOCUS) HAS A REPORTED RECALL FOR A SERIOUS SAFETY HAZARD INVOLVING THE POWERSHIFT DUAL CLUTCH TRANSMISSION. ONLINE, IT STATES THAT MODEL YEARS 2012-2016 FORD FOCUS VEHICLES HAVE THIS ISSUE. THIS TYPE OF TRANSMISSION IS CONSIDERED A MANUAL TRANSMISSION THAT IS CONTROLLED ELECTRONICALLY BY A COMPUTER WHILE USING A DRY CLUTCH RATHER THAN A WET ONE, MEANING OIL IS NOT SUPPLIED TO THE SHIFTING MECHANISM AND CAN RESULT IN INCREASED WEAR AND TEAR THE LONGER THE ISSUE PERSISTS. WHEN THE COMPUTER MODULE THAT OPERATES THE TRANSMISSION CAN'T HANDLE RAPID ACCELERATION OR SPEED SHIFTING, THE VEHICLE WILL SPUTTER AND MAKE AN AUDIBLE NOISE. OTHER ISSUES THAT CAN BE CAUSED ARE PROBLEMS WITH DOWNSHIFTING, LEAVING THE VEHICLE IN A HIGHER GEAR DESPITE DECELERATION AND CAUSE IT TO "LURCH". THE MAIN SAFETY HAZARD THIS ISSUE CAUSES IS WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THE DELAY PREVENTS THE VEHICLE FROM REACHING THE SAME SPEED A VEHICLE SHOULD ACHIEVE WITH AN AUTOMATIC TRANSMISSION. IN TERMS OF DECELERATION, THE CAR'S INABILITY TO CORRECTLY DOWNSHIFT CAUSED THE VEHICLE TO LUNGE FORWARD, DESPITE THE BRAKES BEING APPLIED.

Fuel/Propulsion System
Filed Jan 16, 202166,925 milesNY

CHECK ENGINE LIGHT ILLUMINATED AND MY CAR STALLED WITHOUT WARNING WHILE DRIVING BETWEEN 35-40 MPH. TOOK THE CAR TO SAYVILLE GIANT FORD ON 1/6/21 FOR REPAIR UNDER RECALL #18532. I WAS TOLD THE CAR PASSED INSPECTION AND THE REPAIR WAS NOT MADE. TOOK THE CAR TO AN INDEPENDENT MECHANIC AND INFORMED THAT IT IS A VALVE CAUSING A VAPOR ISSUE IN THE FUEL SYSTEM.

Engine
Filed Jan 15, 2021GA

MOTOR MOUNT & TRANSMISSION. WHEN CRANKING CAR THE RPM VERVES TO 300-400 RPMS AND STAYS UNTIL YOU PICK THE ACCELERATOR. WHEN ACCELERATING THE GAS THE CAR JERKS BEFORE TAKING OFF TO CHANGE GEARS.

Electrical System
Filed Jan 12, 202175,490 milesNC

MY POWER STEERING WENT OUT WITHOUT GIVING ME WARNING MESSAGES FIRST, THIS HAPPENED LAST WEEK 01/07/21. IT'S READING "STEERING LOSS".

Fuel/Propulsion System
Filed Jan 8, 2021120,000 milesAL

BACK IN MARCH 2020 I BEGIN TO HAVE TRANSMISSION ISSUES SO I TOOK MY CAR TO THE FORD DEALERSHIP AND WITH THAT BEING SAID THE MECHANIC PROCEEDED TO TELL ME THAT THEY HAD TO REBUILD A CLUTCH IN MY TRANSMISSION AND THAT THE COST OF THE FIX WAS GOING TO BE $2600 I BEGAN TO TELL THE MECHANIC THAT I DID NOT HAVE THAT TYPE OF MONEY AND THAT I WILL COME GET MY VEHICLE THE NEXT DAY BECAUSE I WAS AT WORK SO THE NEXT DAY WHILE I WAS AT WORK I GET A PHONE CALL FROM THE MECHANIC AT THAT FORD DEALERSHIP AND HE TELLS ME THAT MY CAR IS READY TO BE PICKED UP AND THAT THE ISSUE WAS FIXED I BEGAN TO REPEAT MYSELF TO THE MECHANIC THAT I DID NOT WANT TO PROCEED WITH THE SIX OF MY VEHICLE BECAUSE I DID NOT HAVE THE MONEY I ALSO STRESS THIS AT THE FORD DEALERSHIP WHERE I HAD TO LEAVE MY CAR FOR THREE WEEKS AT THE DEALERSHIP BECAUSE I DID NOT HAVE THE MONEY AND HAD TO STRUGGLE TO FIND THE MONEY TO GET MY VEHICLE BACK BECAUSE THE FIX WAS ALREADY DONE AND AFTER I CAME UP WITH THE MONEY TO DAYS LATER I STARTED HAVING TRANSMISSION FAULT ISSUES WITH MY VEHICLE SO IS THERE ANYWAY FOR IT CAN REIMBURSE ME BACK MY MONEY OR FIX MY CAR FREE OF CHARGE BECAUSE I WAS HAVING THE SAME ISSUE

Electrical System
Filed Jan 5, 202163,313 milesNC

CAR STARTED TRYING TO SHUT OFF RANDOMLY AND ACCELERATED AND DECELERATED, THEN CAR WOULDN'T START WAS TOLD THE CLUTCH WAS STUCK SOUNDS LIKE A RECALL I SAW ONLINE.

Engine
Filed Dec 30, 2020IN

THE CAR WOULDN'T SHIFT GEARS NO REVERSE AND WHEN IT FINALLY DID GO INTO DRIVE ONLY 11 MPH

Power Train
Filed Dec 30, 202060,000 milesIN

A KNOWN DEFECT WITH THE CLUTCH IS CAUSING THE TRANSMISSION TO SLIP WHEN SWITCHING GEARS. FORD KNOWS ABOUT THIS DEFECT AND YET DID NOT ISSUE A RECALL/EXTENDED WARRANTY FOR ALL OF THE TRANSMISSIONS AFFECTED, ONLY SOME. IT'S A $1500-$2000 REPAIR AND IT'S RIDICULOUS THAT WE SHOULD HAVE TO PAY FOR THEIR FAULTY MACHINERY.

Power Train
Filed Dec 18, 202065,000 milesUT

VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP. ON SEVERAL OCCASIONS MY VEHICLE HAS STALLED WHILE ACCELERATING ONTO THE FREEWAY, PUTTING ME AT RISK OF BEING REAR ENDED. I TOOK MY FORD FOCUS IN TO A FORD DEALERSHIP AND WAS INFORMED THAT MY CLUTCH HAD FAILED, BUT THAT IT ALSO HAD PREVIOUSLY BEEN REPLACED JUST 2.5 YEARS PRIOR. MY CAR IS A 2016 WITH UNDER 70,000 MILES. I WAS INFORMED OF A LAWSUIT INVOLVING THE TRANSMISSION IN THE FORD FOCUS FOR THE YEAR OF MY VEHICLE, BUT WAS THEN ADVISED THAT MY TRANSMISSION IS NOT ELIGIBLE FOR THE SETTLEMENT AND REPLACEMENT. I HAVE KEPT UP ON REGULAR OIL CHANGES AND VEHICLE MAINTENANCE. THE CLUTCH SHOULD NOT FAIL TWICE WITHIN 3 YEARS.

Fuel/Propulsion System
Filed Dec 10, 2020130,000 milesIL

I TOOK MY CAR INTO THE FORD DEALERSHIP FOR A SAFETY RECALL INVOLVING A STUCK CANUSTER PURGE VALVE IN THE FUEL TANK. AT THE TIME, (MARCH 2020) THEY USED ONE OF THEIR DEVICES TO DETECT PRESSURE AND NO CODES CAME UP WITH A DETECTION SO THEY DID NOT FIX THE VALVE AND CLOSED MY RECALL. IT IS NOW ONLY 9 MONTHS LATER AND THE SAME VALVE THAT WAS RECALLED IS FAULTY AND HAS CRUSHED MY FUEL TANK AND DEFORMED MY PUMP. THEY HOWEVER, ARE REFUSING TO REOPEN THE RECALL AND FIX THE ISSUE EVEN THOUGH IT IS A VERY SEVERE SAFETY HAZARD. MY FUEL TANK COULD COMBUST AT ANY TIME BECAUSE IT ISNT ABLE TO RELEASE PRESSURE PROPERLY AND THIS ALL DUE TO THEIR FAULTY VALVE INVOLVED IN RECALL #: 18V735000 IS THERE ANYTHING YOU GUYS CAN DO ON YOUR WND TO HELP ME FIGHT THIS?

Power Train
Filed Dec 6, 2020100,618 milesOH

MY 2016 FORD FOCUS HAS A SHUTTER COMING FROM THE DUAL CLUTCH AUTOMATIC TRANSMISSION WHEN I START FROM A STOP.

Power Train
Filed Dec 3, 202067,000 milesNC

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION STARTED SLIPPING. THE CONTACT PULLED INTO A NEARBY PARKING LOT AND THE TRANSMISSION FAILED TO SHIFT INTO REVERSE OR ANY OTHER GEAR. THE VEHICLE WAS TOWED TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792; (828) 693-4281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE TRANSMISSION MODULE HAD PREVIOUSLY BEEN REPLACED, AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed Nov 29, 202053,624 milesGA

CAR WOULD NOT START, BATTERY TESTED FINE. THE CAR GAVE A MSG OF TRANSMISSION FAULT. THIS HAS HAPPENED TWICE. AFTER THE FIRST TIME I TOOK IT TO THE DEALER. THEY RAN TEST NOT FINDING ANYTHING WRONG. LESS THAN 24 HOURS LATER IT HAPPENED AGAIN AT NIGHT LIGHTS AND GAGES FLICKER SAME MSG. BUT SOMETHING SEEMED TO ARCH UNDER THE HOOD

Engine
Filed Nov 29, 20207,000 milesMI

MOTOR LOCKED UP AND STRATER.CUT OFF WHY DRIVING.

Power Train
Filed Nov 28, 2020FL

I BOUGHT A 2016 FORD FOCUS IN OCTOBER OF 2017 IT JUST STOPPED RUNNING ABOUT A MONTH AGO I TOOK IT TO A MECHANIC AND HE SAID THE TRANSMISSION WAS "DONE" I AM SEVERLY CONFUSED I HAVE KEPT UP ON ALL OIL CHANGES FOR 3 YEARS I STARTED EXPERIENCING SOME ENGINE MISSES I HAVE DONE THE RESEARCH AND I KNOW THAT THE TRANSMISSION ON THIS MAKE AND MODEL HAS BEEN DEFECTIVE I STILL OWE ON THIS CAR , II CANT GET ANYONE FROM FORD TO COMMUNICATE WITH ME TO FIX THIS ISSUE THE CAR IS ONLY 3 YEARS OLD WITH 90,000 MILES I BOUGHT THE CAR WITH 60,000 MILES I AM SEEKING HELP TO FIX A MANUFACTURER PROBLEM

Fuel System, Gasoline
Filed Nov 27, 202040,000 milesMS

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SOON AFTER START-UP. THERE WAS NO WARNING SIGN ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Engine
Filed Nov 21, 202037,500 milesHI

MY 2016 FORD FOCUS ST HAS SEVERE STALLING PROBLEMS. I HAVE NOT HAD THIS CAR FOR TWO MONTHS AND THIS IS THE THIRD TIME IT STALLED ON ME WHILE DRIVING ON FREEWAY AT ABOUT 60MPH.AND WOULD NOT START BACK UP. I BELIEVE THIS IS A VERY DANGEROUS CAR TO BE DRIVING IN. ME OR MY LOVED ONES COULD GET KILLED. HOPE SOMEONE WILL READ THIS AND HELP SOME KIND OF WAY. I HAVE LOOK UP VIN ON FORD DATA BASE AND NO RECALLS BUT I SEE EVERY WHERE THAT ALOT OF PEOPLE THAT HAVE THE SAME CAR HAS SAME ISSUES...PLEASE LETS TRY TO GET FORD TO RECALL OUR CARS SO WE DONT DIE...

Fuel System, Gasoline
Filed Nov 20, 2020100,000 milesPA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING A BETWEEN 35-55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MAGNESIUM WAS FOUND IN THE FUEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. SHULTS FORD - HARMARVILLE (1300 GULF LAB RD, PITTSBURGH, PA 15238, (412) 828-2300) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL OR WARRANTY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL OR UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Fuel/Propulsion System
Filed Nov 19, 202064,000 milesNC

VEHICLE WILL STALL AND SHUT OFF WHILE DRIVING, SIMILAR 2016 MODELS HAVE AN OPEN RECALL FOR THIS ISSUE BUT MY VEHICLE VIN IS NOT LISTED ON THE OPEN RECALL. THIS ISSUE HAS BEEN HAPPENING FOR QUITE SOME TIME AND WHEN I TAKE IT TO A SHOP THEY CAN NOT DIAGNOSE THE ISSUE THE VEHICLE IS HAVING. THE ISSUE WILL ARISE AND GO AWAY CAUSING A CHECK ENGINE LIGHT TO COME ON AND GO AWAY

Power Train
Filed Nov 18, 202070,000 milesNH

THE CLUTCH HAS BEEN REPLACED TWICE IN THE CAR FOR SHUDDERING AND SHIFTING HARD, NOW IT IS DOING IT A THIRD TIME AND WE HAVE BEEN TOLD ITS JUST OUT OF THE 1 YEAR WARRANTY OF THE 2ND CLUTCH ASSEMBLY INSTALLED AND WE DON'T QUALIFY FOR THE CLASS ACTION LAWSUIT. THE CAR IS NOT SAFE TO DRIVE AND SHUDDERS SO BAD WHEN ACCELERATING THAT IT SHAKES THE WHOLE CAR. I DO NOT FEEL SAFE DRIVING THE CAR AND FORD CUSTOMER SERVICE TOLD ME THERE IS NOTHING THEY CAN DO. WE CAN REPLACE THE CLUTCH AGAIN FOR 1500.00 OUR COST...WHY WOULD WE PAY WHEN ITS BEEN REPLACED TWICE SINCE WE PURCHASED THE CAR IN 2017. WHEN ACCELERATING AT A STOPLIGHT THE CAR STUTTERS AND TRIES TO SHUT DOWN GOING INTO NEUTRAL...THIS CAUSED SOMEONE TO ALMOST HIT OUR DAUGHTER. THIS HAPPENED WHILE ACCELERATING FROM A STOP LIGHT ON A BUSY ROADWAY. I AM NOW FEARFUL OF IT HAPPENING AGAIN.

Air BagsCrash2 injured
Filed Nov 10, 202052,288 milesFL

TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT OF THE DRIVER SIDE OF THE VEHICLE IMPACTED THE RIGHT REAR OF ANOTHER VEHICLE WITH THE FRONT LEFT AND STATED THAT THE WHOLE FRONT SHEARED OFF, CAUSED THE VEHICLE TO GO INTO A SPIN. THE VEHICLE IMPACTED A STREET SIGN. AND SIX UNIT MAILBOX STATION WHICH CAUSES THE STREET SING TO COME THRU THE REAR WINDOW OF THE VEHICLE BROKEN THE GLASS. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE BRUISES FROM THE SEAT BELT, ARM NECK, BACK INJURIES AND HAD TO SEEK MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES AND WOULD SEEK MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES, THE CONTACT MENTION THAT THE DRIVER DECLINED MEDICAL TREATMENT AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT MENTION THAT THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION AND POWER TRAIN FAILURES SEVERAL TIMES DUE TO THE VEHICLE FAILED TO ACCELERATED AND WAS REPAIRED OF UNKNOWN RECALLS FOR THOSE FAILURES. THE VEHICLE WAS TOWED TO GEICO INSURANCE SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,288.

Power Train
Filed Nov 10, 202072,000 milesSC

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF A FRIEND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210) FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT COVERED UNDER WARRANTY OR BY A CUSTOMER SATISFACTION PROGRAM. THE CONTACT WAS ALSO MADE AWARE OF AN ONGOING INVESTIGATION INTO THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER AND REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. *BF*JB

Power Train
Filed Nov 6, 202019,000 milesPA

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO CORRECTLY SHIFT BETWEEN FIRST AND SECOND GEARS, CAUSING THE RPMS TO INCREASE. ADDITIONALLY, WHILE DRIVING, THE VEHICLE FAILED TO IMMEDIATELY RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRESTON FORD LOCATED AT 1300 E STATE ST, SHARON, PA 16146, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACTED INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR THE SAME FAILURE AND THE CLUTCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 19,000.

Engine
Filed Nov 5, 202049,000 milesPA

I WAS DRIVING MY VEHICLE ON A CITY STREET AND THE CAR STALLED ON THE ROAD AND I HAD TO COAST ONTO A SAFE SPOT.THE CAR WOULD NOT TURN BACK ON FOR OVER AN HOUR THEN IT STALLED ONCE MORE AND WOULD NOT TURN ON. THE DEALERSHIP SAID THEY FIXED THE PROBLEM BUT IT CONTINUES TO STALL WHILE DRIVING. WE CAN NOT FIND THE PROBLEM.

Fuel/Propulsion System
Filed Nov 2, 202045,000 milesTX

FOR OVER A YEAR OR SO I HAVE BEEN HAVING TROUBLE WITH MY CAR SHUTTING OFF WHEN I'M LOW ON GAS. IT HAS STOPPED ON ME IN THE MIDDLE OF TRAFFIC, STRANDED ME ON THE SIDE OF THE ROAD AND REFUSED TO START AT SERVICE STATIONS WHEN I'VE STOPPED TO GET GAS. I TOOK MY CAR TO JOE MYERS FORD IN AUGUST OR SEPTEMBER, 2019 BUT I COULDN'T LEAVE IT WHEN I PULLED AWAY FROM THE DEALERSHIP IT STOPPED ON THE FEEDER STREET OF THE FRWY. AND WOULD NOT START. I WAS STRANDED THERE FOR OVER 2 HOURS BEFORE THE CAR STARTED AGAIN AND I WAS ABLE TO DRIVE HOME. A FEW DAYS LATER I HAD IT TOWED TO JOE MYERS FORD. THEY COULDN'T GET TO IT FOR A MONTH OR LONGER SO I HAD TO GET IT TOWED BACK TO MY HOME. LATER IT WAS TOWED FROM MY HOME TO STERLING MCCALL FORD. I GOT THE CAR BACK AND IT STILL WOULD SHUT OFF WHEN I STOPPED OR SLOWED DOWN IN TRAFFIC ON A CITY STREET. IT WOULD JUST SHUT OFF. WHILE I'M DRIVING IT STARTS TO SPUTTER THEN CUT OFF BUT IT WON'T START FOR AWHILE AFTER THAT. THIS IS FRUSTRATING BECAUSE IT IS STILL HAPPENING OFF AND ON NOW FOR OVER A YEAR. I HAVE A 2 YEAR CHILD AND I AM REALLY AFRAID FOR OUR LIVES. I HAVE NO IDEA WHEN IT'S GOING TO JUST SHUT OFF OR NOT START AND IT IS REALLY DANGEROUS FOR ME AND MY CHILD. WHEN WE BOUGHT THIS CAR IT WAS NEW WITH 17 MILES ON IT IN FEBRUARY, 2017 BUT I AM SO AFRAID OF DRIVING IT. STERLING MCCALL CHECKED THE CAR OUT FOR ME AND TOLD ME THAT THEY FOUND NOTHING WRONG BUT IT STILL CUTS OFF. PLEASE HELP ME.

Engine
Filed Nov 1, 2020IN

THE VEHICLE WAS UNDER HALF A TANK PF FUEL AND BEGAM TO SPUTTER AND JOLT AMD DIES. IT STARTED BUT CRANKED LONG AND HARD. THIS HAPPENS WHENEVER THE FUEL IS AT HALF OR BELOW. I SEARCHED MY VIN IT SAYS THE FUEL RSCALL ISN'T A ISSUE BIT ITS DOING EXACTLY THAT.

Power Train
Filed Nov 1, 202014,000 milesNC

TRANSMISSION SLIPS AND STALLS WHEN INCREASING SPEEDS OR DOESNT SHIFT AT ALL. I WAS ON THE HIGHWAY AND HAD TO PULL OFF DO TO IT STALLED OUT 4 TIMES NOTE THIS IS AN AUTOMATIC TRANSMISSION AND IT SLIPS AND STALLS OR DOESNT SHIFT AT ALL. WHEN THIS STARTED IT WAS AT 14000 MILES AND NOW ITS AT 16568 MILES AND ITS NOW STALLING.

Electrical System
Filed Oct 30, 202050,000 milesTX

MANUFACTURER RECALL #18S32 NHTSA RECALL #18V735 I WAS DRIVING HOME FROM WORK. I WAS PROBABLY ABOUT A MILE AND HALF AWAY FROM MY WORK. I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN AND PREPARE TO STOP. ALL OF A SUDDEN, THE DISPLAY SHOWS "NOT IN DRIVE" WHEN IT OBVIOUSLY WAS OR I WOULDN'T BE MOVING... NEXT THING, LIGHTS/ELECTRONICS WERE FLICKERING AND CAR JUST TURNED OFF IN DRIVE. WHAT WAS REALLY SCARY AND ALMOST COSTED ME MY LIFE WAS MY HAZARDS WERE NOT DISPLAYING TO SURROUNDING DRIVERS THERE WERE A FEW TIMES WHEN I GOT YELLED OR HONKED AT BUT 1 OR 2 TIMES I ALMOST GOT RAN OVER.... AFTER MY FRIEND CAME TO HELP ME PUSH IT OUT OF ROAD, HE GOT IT IN PARK, RESTARTED AND GOT CAR STARTING AGAIN.... WE TOOK THE CAR TO OUR FAMILY MECHANIC AND HE TOOK A LOOK AT IT. HE WAS GOING TO CHARGE ME A LOT FOR THE PART NEEDED TO GET FIXED. WHICH BROUGHT ME TO GO SEE IF I CAN FIND A PART FOR CHEAPER OR A MECHANIC FOR CHEAPER. THAT'S WHEN I DISCOVERED ABOUT THIS VIN AND CAR RECALL.

Structure › Body
Filed Oct 29, 202078,000 milesNC

CAR WAS HESITANT TO GO AND SKIPPING AND MAKES AWFUL NOISE ON THE PASSENGER SIDE FRONT WHEN ON HIGHWAY ROAD NOISE. DEALER REPLACED CLUTCH AND SEALS AND DID A TRANSMISSION SERVICE. NOTHING WAS DONE ABOUT THE AWFUL ROAD NOISE

Engine
Filed Oct 28, 202081,500 milesIA

WAS DRIVING DOWN THE INTERSTATE AT ROUGHLY 80 MILES PER HOUR WHEN THE CHECK ENGINE LIGHT CAME ON. ENGINE LOST POWER AND WOULD NOT ACCELERATE. ENGINE STARTED MAKING A LOUD NOISE. CAR WILL STILL START BUT IS NOT DRIVABLE AND ENGINE HAS NO OIL PRESSURE AND MECHANIC SAID IT DOWNSHIFTED TO 4TH GEAR AT 83 MPH. CAR HAS BEEN SERVICED REGULARLY AND HAS GIVEN NO INDICATION OF ENGINE PROBLEMS. WAS QUOTED $4500 AT FIRST FORD DEALERSHIP TO REPAIR CAR WITH A USED MOTOR WITH EQUAL MILEAGE. 2ND FORD DEALERSHIP QUOTED $3700 WITH REBUILT MOTOR. HAS BEEN LOOKED OVER BY 2 MECHANICS INCLUDING FORDS AND OTHER THAN READING DIAGNOSTICS NOBODY CAN PROVIDE A REASON THE OIL PRESSURE DROPPED OR WHY THE CAR DOWNSHIFTED INTO 4TH GEAR UPING THE RPM'S CAUSING ENGINE PROBLEMS. THEY SAID THERE IS NO OTHER PROBLEMS WITH THE CAR AT THIS POINT OTHER THAN THE ENGINE. VERY NO SMART TO REPLACE AN ENGINE WITHOUT KNOWING THE WHAT CAUSED THE INITIAL ONE TO FAIL.

Engine
Filed Oct 27, 202090,000 milesNY

MY CAR CONTINUALLY SHUTS OFF WHILE DRIVING, FORD ACKNOWLEDGES THE RECALL BUT REFUSES TO PROVIDE ANY ASSISTANCE CLAIMING THE PART ISN'T READY. THE CAR WILL TURN OFF IN THE MIDDLE OF A HIGHWAY, OR AT A LIGHT WITH NO WARNING. FORD IS TELLING US THAT THEY CAN'T HELP US BUT IT ISN'T SAFE TO DRIVE OUR CAR AND NOBODY HAS HELPED US. THIS STARTED IN AUGUST AND CONTINUES TO NEARLY DAILY

Engine
Filed Oct 23, 202035,000 milesFM

THE CAR IS JUMPING A LOT.

Power Train
Filed Oct 17, 202027,000 milesSC

VEHICLE SPUTTERS ON TAKE OFF FROM STOP OR A SLOW DOWN BACK TO TAKE OFF. HAS HAD TRANSMISSION CLUTCH REPLACED AS WELL AS SPARK PLUGS, FUEL INJECTORS CLEANED, BATTERY, ALTERNATOR. FORD SAYS IT'S HOW THEIR TRANSMISSIONS WORK BUT IT HAS ALMOST CAUSED ME TO HAVE MANY WRECKS. NOW THAT I AM PAST THEIR 'WARRANTY' PERIOD THEY WON'T EVEN LOOK AT IT WITHOUT CHARGING ME EVEN WITH THE SAME ISSUES SINCE I PURCHASED THE CAR.

Unknown or Other
Filed Oct 16, 202055,555 milesNC

WHEN WE RECEIVE HEAVY RAIN THE RIGHT SIDE OF MY SUNROOF AND THE PASSENGER PLASTIC ROOF TRIM ARE LEAKING MAJOR AMOUNTS OF WATER INTO MY CAR. I HAD A PUDDLE ABOUT 3 INCHES DEEP IN MY FRONT PASSENGER FLOOR AND A PUDDLE OF WATER IN THE REAR PASSENGER FLOOR BOARDS AS WELL. WHEN RESEARCHING THE ISSUE IT'S CLEAR NUMEROUS FORD FOCUS OWNERS ARE HAVING THE SAME ISSUE WITH NO FIX FROM FORD. I WAS TOLD TO KEEP IT IN A COVERED AREA WHICH I DO NOT HAVE.

Fuel/Propulsion System
Filed Oct 16, 202062,000 milesTX

CAR WILL NOT START AFTER FUELING. CAR SHAKES AND SHUTTERS AND TAKES MULTIPLE CRANKING ATTEMPTS TO START CAR. THIS ONLY HAPPENS AFTER FUELING. IT ALSO DOES NOT MATTER WHETHER THE TANK IS ALMOST EMPTY, HALF-WAY FULL, OR 3/4 FULL. THE SAME THING OCCURS EVERYTIME. THIS STARTED HAPPENING AFTER THE DEALERSHIP UPDATED MY SOFTWARE PER THE RECALL. CONTACTED THE DEALERSHIP AND THEY WANTED TO CHARGE ME $100 JUST TO DIAGNOSE A PROBLEM THAT STARTED AFTER THEY UPDATED MY SOFTWARE.

Power Train
Filed Oct 15, 202060,200 milesMI

VEHICLE EXPERIENCES A HEAVY SHUDDER WHEN ACCELERATING. IT WILL ALSO JUMP FORWARD WHEN CHANGING GEARS. NEVER RECEIVED UPDATES, RECALL OR SAFETY NOTICES FROM FORD. CALLED DEALERSHIP ON SEVERAL OCCASIONS AND WAS TOLD IT'S HOW THE CAR DRIVES. TIME GOES ON AND THE PROBLEM GETS WORSE. I BRING IT INTO FORD DEALERSHIP AND THEY TELL ME MY CLUTCH IS CHANGING AT 500RPM AS OPPOSED TO 250 RPM. MY MILEAGE WAS 60,200 WHEN I ARRIVED. THEY TOLD ME THEY WILL NOT COVER THIS COST EVEN THOUGH THE PROBLEM STARTED WELL BEFORE THE WARRANTY. ESTIMATED REPAIR IS $2,400 ON A CAR I OWE $9,000 ON. THIS IS A NIGHTMARE.

Power Train
Filed Oct 9, 202086,000 milesNE

CAR IS SHUTTERING FEELS LIKE IT WILL STALL. HESITATION UPON ACCELERATION AND HIGH RPM

Fuel/Propulsion System
Filed Oct 8, 202081,000 milesKS

I TOOK MY VEHICLE TO FORD FOR A RECALL ON THE CANISTER PURGE VALVE IN THE FUEL SYSTEM. THEY PREVIOUSLY FIXED IT ON APRIL 16, 2019. MY FUEL TANK IMPLODED AND MY CAR WAS STALLING OUT AND EVENTUALLY WOULD NOT START. NOW IT'S OUT AGAIN AND MY CAR IS STALLING OUT WHILE DRIVING, HAVING ISSUES WITH STARTING AND MY CHECK ENGINE LIGHT IS ON. THIS HAS ALL HAPPENED ON BOTH CITY STREET AT LIGHTS AND HIGHWAYS. MAINLY WHEN I AM STOPPED AT A STOP LIGHT IT WILL REV UP BY ITSELF AND THEN STALL OUT WHEN I START ACCELERATING. I'VE ALMOST BEEN REAR-ENDED DUE TO THIS ISSUE. I WAS TOLD THERE WAS NO SUCH RECALL ON MY VEHICLE FOR THIS MATTER AND WHEN I TRIED TO SHOW THEM THE DOCUMENT I HAVE FOR THE RECALL THEY STILL DEEMED IT INCORRECT. THEY REFUSED TO FIX MY CAR BECAUSE OF IT PREVIOUSLY BEING FIXED AND SENT ME ON MY WAY. I HAVE HAD MANY ISSUES WITH THE CAR RESULTING IN IT BREAKING DOWN MULTIPLE TIMES DUE TO RECALLS. THE TRANSMISSION ITSELF HAS BEEN REPLACED TWICE AND THE CPV ONCE AND NOW IT NEEDS REPLACED AGAIN. I CALLED FORD CORPORATE AND THEY WOULD NOT DO ANYTHING FOR ME, ONLY KEPT REPEATING THAT IT'S A ONE TIME FIX. FORD SIMPLY PUT A BAND-AID ON THE ISSUE RATHER THAN SOLVING THE ISSUE.

Power Train
Filed Oct 7, 202073,000 milesNC

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN STOP AND GO TRAFFIC, A WARNING MESSAGE THAT READ, "TRANSMISSION OVERHEATED, PULL OVER" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AFTER 5 MINUTES AND RESUMED NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT TRANSMISSION SPECIALIST WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO MOORESVILLE FORD (151 E PLAZA DR, MOORESVILLE, NC 28115) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Electrical System
Filed Oct 3, 202040,000 milesMD

WHEN SHIFTING INTO REVERSE, BACKUP CAMERA FOR 2016 FORD FOCUS SE FREQUENTLY DISPLAYS AS "CAMERA UNAVAILABLE" OR DISPLAYS AN IMAGE TOO DARK TO DECIPHER.

Fuel/Propulsion System
Filed Sep 29, 202097,700 milesIN

IT IS HARD TO START AFTER REFUELING. STARTER KEEPS TRYING BUT UNLESS YOU PRESS THE GAS PEDAL, IT WILL NOT STARTS. THEN IT SPUTTERS WHEN IT STARTS. IT HAS ALSO SPUTTER A COUPLE OF TIMES WHEN RUNNING (BUT IT NEVER STALLED)

Power Train
Filed Sep 29, 2020MD

SHAFFER FORD -I WAS TOLD THEY FIXED THE RECALL ON MY FORD FOCUS, I DONT THINK THEY DID.

Power Train
Filed Sep 25, 2020107,000 milesWA

I HAVE BEEN 3 TIMES IN FORD BY PROBLEM WITH THE CLUTCH, THE LAST TIME THEY SAID THAT THE INSURE DON'T PAY ANY MORE AND I NEED TO PAY TO FIX IT BY 2350$. IF I FIXED IT BEFORE, WITCH ONE WILL BE THE GUARANTEED, BECAUSE THEY GAVE ME THE LAST TIME BUT THEY DON'T WANT TO COVER NOW, YOU CAN FEEL THAT THE CAR LOST POWER, THIS SLIP INSIDE THE TRANSMITION

Electrical System
Filed Sep 24, 2020IL

MY CAR FEELS LIKE IT'S JERKING.

Fuel System, Gasoline
Filed Sep 23, 202075,000 milesAZ

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE FUEL TANK CLOSE TO EMPTY. THE CONTACT FILLED THE FUEL TANK TO A QUARTER TANK AND THE VEHICLE RESUMED NORMAL OPERATION. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GREULICH'S AUTOMOTIVE REPAIR (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297) AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PURGE VALVE WAS REPLACED AND THE ECM WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS PERFORMED INCORRECTLY AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT*JB CONSUMER STATED VEHICLE STALLS WHEN CLOSE TO QUARTER TANK OF GAS AND APPROXIMATE MILEAGE WAS SLIGHTLY HIGHER.*JB

Engine
Filed Sep 21, 2020TX

MY TRANSMISSION ON MY 2016 FORD FOCUS SHUDDERS, BUCKS, JERKS, HESITATES WHILE CHANGING GEARS, AND THERE IS A DELAY IN ACCELERATION. THIS HAS BEEN AN ISSUE SINCE I PURCHASED THE VEHICLE.

Power Train
Filed Sep 20, 202025,000 milesVA

WHEN PULLING OFF FROM A STANDSTILL THE TRANSMISSION SLIPS AND JERKS. THIS PROBLEM DOES,NT HAPPEN EVERY TIME BUT IT APPEARS TO BE WORSE WHEN THERE ARE PASSENGERS IN THE CAR. THE DATE BELOW IS THE LAST TIME IT HAPPENED. HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY SAID IT DID OK WHEN THEY DROVE IT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ford Focus → · Every Focus year → · How the figures are calculated →