Page 5 of 21 · complaints 201–250 of 1,022

2015 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Power Train
Filed Jan 13, 2024TX

Drove home from work and stopped at Walmart on the way home. Pulled into a parking spot against a curb and when I came out to start my car and reverse out of the spot, it would not move. I got the car pushed out of the parking spot, and when driving out of the parking lot could not go past 1st gear. It has now been sitting at my apartment complex for two days. Couple years ago the transmission was replaced due to manufacturer recall. At the time, I had stopped in the middle of the road and could not go past 1st gear driving all the way home like this. I addressed the recall, and now I would like to believe the same thing is happening again. I have not gone to any mechanic or dealership yet for analysis however will attempt as soon as possible.

Power Train
Filed Dec 28, 2023103,500 milesNJ

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power, shuddered, and failed to properly accelerate with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission actuators and clutch were faulty needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 103,500.

Power Train
Filed Dec 23, 2023TX

Transmission has been jerking and shifts hard into gears. A messaged popped up as well that the transmission was running on hot. Transmission control module was recently replaced by a ford dealership but problem still persist.

Power Train › Automatic Transmission › Internal › Clutches/Bands
Filed Dec 7, 202369,759 milesWI

The contact owns a 2015 Ford Focus. The contact stated while at a stop, the vehicle shuddered. The vehicle failed to move forward when in third or fourth gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle and referred him to the NHTSA Hotline. The approximate failure mileage was 69,759.

Power Train
Filed Dec 6, 202339,000 milesNC

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while depressing the accelerator pedal. The contact also stated that while the vehicle was accelerating, she heard an abnormal sound coming from the vehicle. The vehicle was taken to the dealer for a scheduled recall repair and the vehicle was diagnosed with a failed transmission clutch and failed motor mounts. The contact was informed that the transmission clutch and the motor mounts needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 39,000.

Electrical System
Filed Dec 4, 2023FL

1. MY car shuts off while driving and I don't understand why because my battery is new and all other components don't seem to be the issue i.e.: battery, starter, alternator. 2. My safety and the safety of my passengers were at risk because the car shuts off with no warning while driving. 3 I currently have the vehicle being inspected by my local Ford dealership but the problem has happened several times before taking the car to the dealership. 4. The problem is currently being inspected by the Ford dealership. 5. There were no warning's before the car shut off.

Latches/Locks/Linkages
Filed Nov 30, 202375,000 milesOH

The contact owns a 2015 Ford Focus. The contact stated that after exiting the vehicle and locking the doors, the contact was unable to reopen the doors using the key fob. The contact used the key located inside the fob to open the doors. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact was concerned with breaking the emergency key in the locks and being unable to lock the doors. The contact had taken the vehicle to the local dealer, where it was diagnosed and determined that the locks needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

Engine
Filed Nov 21, 2023MD

2015 Ford Focus - Car has less than 50k miles has 3 transmission codes showing: P07A5, P090C, and P07A5pd. Car will not go into reverse. Car has not been looked at by a technician yet. However, with less than 50K miles the fact that I am having transmission issues is unacceptable. Ford really needs to recall for these issues. After researching these codes that are showing, seems like there are thousands of people complaining about the same thing on different sites.

Fuel/Propulsion System
Filed Nov 20, 2023WA

When the engine is hot, it stalls and stops after starting. and this happens several times a day. There was a situation when the engine stopped in the middle of the road near an elementary school, which hampered the flow of traffic. Also, when refueling, the cutoff on the filling hose is constantly activated. two faults occur regularly

Power Train › Automatic Transmission › Internal › Clutches/Bands › Actuators/Solenoids
Filed Nov 16, 202374,000 milesKY

The contact's niece owns a 2015 Ford Focus. The contact stated that while his niece was driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed. The dealer determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 7-year warranty. There was no assistance provided. The failure mileage was approximately 74,000.

Engine
Filed Nov 16, 2023MD

Car shudders while driving and now will not go into reverse. I have under 50,000 miles on the car. I have not had this seen by a mechanic yet.

Power Train
Filed Nov 13, 202380,000 milesNY

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle jerked and failed to accelerate as intended. The vehicle was taken to the dealer and diagnosed with a failed transmission clutch assembly. The transmission clutch assembly needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.

Vehicle Speed Control › Accelerator Pedal
Filed Nov 9, 202378,000 milesAZ

The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed; however, the vehicle hesitated while responding. The contact stated that the accelerator pedal was depressed to the floorboard, but the vehicle was sluggish. The contact stated that the failure recurred while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

Power Train › Automatic Transmission
Filed Nov 3, 202388,000 milesOH

The contact owns a 2015 Ford Focus. While the contact's mother was driving at an undisclosed speed, the vehicle shook excessively. The contact's mother stated that when she depressed the accelerator pedal the vehicle started shaking excessively. The contact stated that he contacted the dealer to inform them of the failure. The contact stated that the transmission clutch assembly had been replaced three times under an unstated recall repair. The dealer informed the contact that the repair would not be covered under the recall because the recall had expired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 88,000.

Power Train
Filed Oct 31, 2023CA

My car has shuddered and stalled significantly since I purchased it brand new from Serramonte Ford on September 6, 2015. The car will lose acceleration quickly when I am on the highway and driving on hills. I have had the clutch replaced by Serramonte Ford three times over the last 7 years and I have been informed that it needs to be replaced again. I have only once, on 10/27/2023 had a warning displayed on my dashboard immediately after a shuttering and stalling incident. I was driving up a hill when the car began jerking and shuttering. I pulled the vehicle perpendicular to the hillside and received the message, "transmission fault, service now". The car would not go into reverse to allow me to back up and safely park the vehicle. I immediately had the car towed to Serramonte Ford, per the service waring, and have been told that the clutch needs to be repaired again. This car is a ticking time bomb, I have been fortunate not to have had this stalling and shuttering cause a serious accident where myself or others could be seriously or fatally harmed.

Power Train
Filed Oct 29, 2023NV

6 speed automatic transmission shudder's, shakes, downshifts and lurks vehicle. This is an automatic transmission with a manual clutch, part of Ford's "Powershift" transmission program. This vehicle is unsafe to drive as it causes driver hesitation, unpredictable behavior at stop lights causing the vehicle to lurch forward and unresponsive to driver input due to shuddering shaking and downshifting. The vehicle has been brought in twice to ford to have the clutch replaced at roughly 35,000 and 65,000 miles. Documents to prove, the clutch goes out every 35,000 miles even though it is automatically controlled. The vehicle is at roughly 100,000 miles and the same issue is happening again.

Power Train
Filed Oct 18, 202393,000 milesCA

The contact owns a 2015 Ford Focus. The contact stated that when she shifted the vehicle into drive (D) and depressed the accelerator pedal the vehicle would shudder and not gain forward momentum. The contact stated that the vehicle would eventually slip into gear and gain momentum. The contact stated no warning light was illuminated. The contact stated that the issue had occurred in the past and was covered under manufacturer Customer Satisfaction Bulletin Number: 19N08 Transmission Clutch Shudder (Power Train) for repairs. The contact had another failure of the transmission and drove the vehicle to a dealer who diagnosed the failure as transmission clutch shudder and that she was no longer under warranty for the repairs. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.

Power Train
Filed Oct 17, 202383,000 milesPA

The contact owns a 2015 Ford Focus. The contact stated while attempting to accelerate, the vehicle hesitated and jerked before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the failure was related to TSB Numbers: 10237441 (Power Train) and 10164603 (Power Train) which covered a PCM repair and a clutch repair. The contact was informed that the PCM and clutch needed to be replaced. The PCM was replaced; however, due to the Extended Warranty Coverage the clutch was not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

Electrical System
Filed Oct 12, 2023FL

In August 2023 Focus would not accelerate smoothly while in traffic. Check engine light turned on. Vehicle would not go into reverse. Diagnostic scan negative with personal scanner. Took to transmission shop. Actuators replaced per diagnostic check $880. TCM ok. Slipping on acceleration continued with RPM to between 5-6 on acceleration. Took vehicle back to shop and actuators resynched with TCM. I received Ford Recall for defective TCM module dated September 2023. Ford evaluated by local Ford repair shop. Diagnostics performed. Recommendation was to replace clutch assembly $4100. Was charged $200 for diagnostics. Ford diagnostic report states: Description-U0073 Control module communication bus A off Failure type-88 Bus off Status-28 (Not current DTC) *Fault previously detected, not currently present* My concern with this info is if the fault was detected there is still fault! Am concerned that the faulty TCM and actuators caused issues with the clutch assembly and do not feel safe operating my 8 year old Ford due to skipping while accelerating in traffic. Vehicle one owner with 70,000 miles. No accidents and am young senior driver-age [XXX] . I can forward repair shop documentation. Thank you for your review and look forward to your recommendation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Oct 9, 2023IL

I just bought this car 2 months ago after saving for a whole year. I’ve been having problems week into the purchase due to the transmission. My car has been overheating with the transmission (almost every 4 miles), going on limp mode (when pressing the gas), jerking (while driving), not reversing and not starting right away. Im trying my hardest to get on my feet after a being in a domestic abuse relationship that affected my and my daughters life. I just want to get my baby back and fourth from school. So I BEG you to approve the transmission recall for Ford Focus. PLEASE!!!

Power Train
Filed Oct 5, 202372,000 milesVA

The contact owns a 2015 Ford Focus. The contact stated while driving at undisclosed speeds, the accelerator pedal was depressed, the RPM increased to high however, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the vehicle had signs of transmission issues. The contact was informed that the transmission was slipping, and that the clutch needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 72,000. The VIN was not available.

Engine
Filed Oct 4, 202344,000 milesCA

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate immediately. Additionally, the check engine warning light was illuminated intermittently. The contact also stated that the transmission failed to shift into reverse(R) several times. The vehicle was taken to the dealer, who informed the contact about an unknown warranty coverage on the PCM; however, the dealer informed the contact that while inspecting the vehicle, it became noticeable that the clutch was damaged due to the faulty PCM. The dealer stated that the contact had to pay for the clutch repair out of pocket. The vehicle was not repaired. The dealer related the failure to Technical Service Bulletin Number: 14N02 (Extended Warranty Coverage for PCM). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 44,000.

Power Train
Filed Sep 28, 202370,000 milesOR

The contact owns a 2015 Ford Focus. The contact stated that he received notification of NHTSA Campaign Number: 181V169000 (Power Train). The contact stated that the vehicle was taken to the dealer where the recall repair was completed; however, while driving at an undisclosed speed, the vehicle started jerking. No warning light was illuminated. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the clutch had failed, and the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised not to take the vehicle back to the same dealer. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

Power Train
Filed Sep 27, 202361,000 milesUT

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled and remained in the same gear. The vehicle also shuddered independently. No warning light was illuminated. The vehicle was diagnosed by a dealer. The contact was informed that the first-gear clutch was the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 61,000.

Power Train › Clutch Assembly
Filed Sep 27, 202314,500 milesWV

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 14,500.

Power Train
Filed Sep 25, 2023TX

Clutch shudder has been an issue with my car since I bought it but I was told that it was going to "adjust" itself after I drove it for awhile. Over the past few years I've seen my RPM randomly jump up and the clutch shudder issues have worsened over the years. Ford knew about this defect in the 2015 Ford Focus and was even part of a class action lawsuit. But I was never notified about the Customer Satisfaction Program that extended the warranty for repairs of the specific problems. Not even the dealership ever provided me with information on recalls or customer satisfaction programs that applied to me. I can't afford to get it fixed now that I am a year late and am stuck driving unsafely because Ford refuses to grant an exception for the repairs. They continue to sell the same makes and models that were part of this lawsuit and don't seem to care about the customer's safety long term

Power Train
Filed Sep 22, 202340,000 milesMI

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and attempting to accelerate from a stationary position, the vehicle hesitated, rumbled, and the transmission was slipping. The vehicle was taken to the local dealer who determined that the transmission clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.

Electrical System
Filed Sep 20, 2023ID

Spark Plugs/Ignition Coils. Car was not shifting into gear while driving, jerking. Revs up in between 5-7 Rpms. Car has stalled while driving. Car got spark plugs and ignition coils changed and problem got worse. No. Engine light was on for codes that read spark plug and ignition coil. Fixed problem. Engine light still on problem worse and still the same. Reading same codes.

Fuel/Propulsion System
Filed Sep 19, 2023MO

We are experiencing the fuel tank evaporate issue where car shuts off while driving. We were not recalled specifically but now have car in shop waiting on the recall to be reopened as the conditions match the issue under the recall. We have had 3 incidents that could have ended up in a collision as car abruptly shuts down. This is related to the evap fuel tank and sensor issues reported in the original recall. Our vehicle apparently had the programming updated during a past service visit but obviously has not corrected this issue. This vehicle has also had the transmission recall done shortly after purchase and transmission still acts up on occasion. Not happy with the current issue as it is a potential death trap when car shuts off for no reason.

Vehicle Speed Control
Filed Sep 16, 2023AZ

Car will go into reverse but won’t move. Car will not go over 2500 RPM and won’t go over 11 MPH

Electrical System › Body Control Module/Bcm
Filed Sep 14, 2023140,000 milesWA

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s daughter was unable to restart the vehicle. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the body control module (BCM) software needed to be updated. The vehicle was not repaired. Additionally, the contact stated that while driving at undisclosed speeds, the vehicle intermittently decelerated while the accelerator pedal was depressed. No warning light was illuminated. An undisclosed dealer was notified of the failure and confirmed that the VIN was not under recall. The contact stated that upon research, the vehicle was included in the Customer Satisfaction Program: 14M02 for extended warranty coverage. The contact then referenced NHTSA Campaign Number: 15V436000 (Electrical System). The manufacturer was not notified of the failure due to the number being unreachable. The failure mileage was approximately 140,000.

Power Train
Filed Sep 13, 202374,653 milesTX

The contact owns a 2015 Ford Focus. The contact stated while driving 60 MPH, the service engine warning light illuminated, and the vehicle was jerking. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,653.

Vehicle Speed Control
Filed Sep 13, 2023TX

Regrettably, the 2015 Ford Focus hatchback I purchased has been plagued by a series of critical issues. These include recurring starting problems, erratic gear behavior, such as hesitating to move in Drive and unexpectedly moving forward in Reverse, sudden and dangerous deceleration while on highways, and an incessantly illuminated tire pressure warning light. These issues have left me profoundly concerned about the overall safety and reliability of this car. Over the past four months of ownership, the last two have been marred by stress and anxiety. A harrowing incident almost transpired when the car inexplicably slowed down to a mere 15 miles per hour on a highway, placing me at great risk, with a truck narrowly avoiding a collision. What's particularly distressing is that these problems aren't unique to my vehicle alone. Numerous other owners of 2013, 2014, and 2015 Ford Focus models are grappling with similar issues, suggesting the existence of potential systemic flaws within these vehicles.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 12, 2023138,000 milesOR

The contact owns a 2015 Ford Focus. The contact stated while attempting to shift the vehicle into reverse, the vehicle failed to respond. The contact was able to shift into drive however, while driving at an undisclosed speed, the vehicle decelerated unintendedly. The contact then stated that while shifted into drive, the vehicle performed as if the transmission had shifted into neutral, making it difficult to make left and right turns. No warning light was illuminated. The contact was able to drive the vehicle to the dealer where it was diagnosed that the TCM needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the TCM had failed, and the dealer needed to take the transmission apart to determine the exact cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the Extended Warranty had expired. There was no further assistance provided. The failure mileage was approximately 138,000.

Engine
Filed Sep 5, 2023SC

Transmission had randomly started to jerk and then stopped accelerating. Left me stranded on the side of the road on a 5 hour trip and when I turned it off and back on it would move very little and I could hear grinding noise from the gears. I had to get a tow truck which cost me 1.5 k to tow back to my house

Unknown or Other
Filed Sep 3, 2023AL

I bought my car off of a friend who bought it pre-owned certified from a local ford dealer. The car had 59,000 miles on it and had the transmission already replaced by ford (the second transmission on the vehicle under 60,000). After having the vehicle a year I was driving home and the clutch in the transmission got stuck and the car would jolt me forward and when I would come to a complete stop it would skip me forward and jolt me, I also experienced the car not being able to move uphill. My situation was very dangerous and happened all of a sudden with no warning signs of a check engine light or symptoms of the car before. If I didn’t stop so far away from the other vehicles at stop lights I could have been very easily pushed into another vehicle, as well as other vehicles possibly hitting me when my car could not shift into gear. I was extremely disappointed due to the fact my car was at 80,000 miles and the transmission in the vehicle had already been replaced once before, this is also not a cheap fix and costed me close to $2,800. The transmission shop that fixed my issue told me this is the most common issue with the 2015 Ford Focus and that he’s repaired multiple with the same issue at moderate/low mileage.

Power Train
Filed Aug 31, 2023103,230 milesTX

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was taken to the dealer to be serviced prior to a road trip; however, upon picking up the vehicle from the dealer, she noticed that the vehicle was leaking an unknown fluid. Additionally, the check engine warning light was illuminated days later. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder, and the dealer determined that the failure was related to Ford Campaign Number: 19N08; however, the campaign had expired. The dealer charged a repair fee. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,230.

Power Train
Filed Aug 30, 202396,731 milesMI

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the vehicle hesitated while attempting to accelerate and then stalled and lost motive power. No warning light was illuminated. The contact replaced the battery and drove back to the residence; however, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The mechanic determined that the TCM needed to be replaced; however, the following day the contact was notified by the dealer that the clutch plate bearing and not the TCM that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 96,731.

Unknown or Other
Filed Aug 29, 2023CA

This car was previously recalled for issues with the clutch. After “repairing” the clutch the issue has returned. Dealer refuses to pay for repairs as the repair warranty has “expired”

Power Train
Filed Aug 29, 202387,000 milesGA

The contact's daughter owns a 2015 Ford Focus. The contact's daughter received notification of Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension); however, the dealer declined to perform the repair. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle was vibrating and failed to accelerate as needed. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the clutch needed to be replaced. The dealer was made aware of the failure but confirmed that the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

Fuel/Propulsion System
Filed Aug 28, 2023200,337 milesAL

I’ve been having issues with my automatic clutch transmission since I’ve bought this vehicle. There has been numerous repairs done but the company tells me they aren’t responsive on covering another. It causes the car to jerk when accelerating aggressively and has almost caused a wreck. It has been confirmed by the dealership. No warning signs with this. First started to appear a few months after buying the vehicle and then upon repair the issue would return I few months after the fact and the dealership would not help.

Power Train
Filed Aug 25, 2023100,000 milesIL

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started jerking. The contact then stated that on several occasions the vehicle failed to shift into reverse(R). The check engine warning light was illuminated. The vehicle was taken to the dealer where it remained and was diagnosed and determined that the clutch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact was informed by the dealer of the NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and informed the contact there would be a fee for the repair. No further assistance was provided. The failure mileage was approximately 100,000.

Power Train
Filed Aug 24, 2023NC

The transmission is known to be defective on this type of car, causing the clutch and TCM to need to be replaced every couple of years. Just this past week my clutch went out while I was merging onto a crazy highway, 485, in NC and I was unable to accelerate for a long time. I was able to get home but the clutch slipped another two times within a 10 minute period.

Power Train
Filed Aug 16, 202378,000 milesCA

The contact owns a 2015 Ford Focus. The contact stated while driving 75 MPH, the vehicle unintendedly shifted from 1st gear to neutral(N) and stalled. The check engine warning light illuminated, and the message "Transmission Service Required" was displayed. The contact was able to veer to the side of the road. The contact stated that she shifted into park(P), and then shifted into drive (D), and the vehicle responded as needed. The contact was able to continue driving. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The vehicle was taken to the dealer, where it was diagnosed that the transmission friction clutch pack and module had failed, and that the failure was related to an unknown Customer Satisfaction Program that had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.

Power Train
Filed Aug 15, 202386,000 milesMS

The contact owns a 2015 Ford Focus. The contact stated that while at a red traffic light and depressing the brake pedal, the vehicle inadvertently rolled backwards. The contact stated that she was able to bring the vehicle to a complete stop by releasing and depressing the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 86,000.

Fuel/Propulsion System
Filed Aug 15, 2023OH

ALL OF THE PROBLEMS ASSOCIATED WITH Campaign/NHTSA#18S32/18V735 (Issue Date 2018-10-22) OCCURRED AGAIN WITH 5 TEENAGERS IN THE CAR, SOUTHBOUND ON I-65 BETWEEN OHIO AND FLORIDA, CAUSING THE CAR TO COME TO A COMPLETE STOP! THIS KNOWN PROBLEM/FORD RECALL SYSTEMS FAILURE REPEATED JUST 3 YEARS AFTER REMEDIATION/RECALL, STRANDING 5 TEENAGERS ON THE TENNESSEE-ALABAMA LINE FOR 2 DAYS AND THEN REQUIRING AN EXPENSIVE TOW TO FLORIDA (FOR VACATION) AND THEN AGAIN HOME (BECAUSE IT WAS NOT CORRECTLY DIAGNOSED AT THE FORD SERVICE CENTER IN FLORIDA)! THE FORD DEALERSHIPS/SERVICE CENTERS IN Panama City, FL STATED THERE WAS A COMPUTER PROBLEM WHICH COULDN'T BE FIXED THERE FOR OVER TWO WEEKS, SO THE CAR WAS TOWED TO OHIO. HERE, THE FORD SERVICE CENTER IN WCH, OHIO ([XXX}) DIAGNOSED THE PROBLEM AS REQUIRING REPLACEMENT PARTS AND LABOR FOR: " FUEL PUMP, O-RING, NEW FUEL TANK AND VAPOR TUBE/PURGE VALVE ON ENGINE FOR 'STUCK OPEN VALVES' 'NOT PULLING FUEL' AND COLLAPSE OF THE FUEL TANK ITSELF.' $1248.47 P/L + TAXES + TOWING X2 + $150 DIAGNOSTIC EVAL. THIS IS EXACTLY THE SAME SCENARIO AS THE OCTOBER 2018 FUEL TANK DEFORMATION RECALL Campaign/NHTSA#18S32/18V735. THIS CAR HAD THE REQUIRED RECALL PERFORMED IN MARCH 2020 AT LEBANON FORD ([XXX]) IN LEBANON, OHIO, BUT JUST 3 YEARS LATER, THE ENTIRE SYSTEM FAILED AGAIN, PUTTING 5 TEENAGERS AT GRAVE RISK (WHILE TRAVELING AT INTERSTATE SPEEDS OF 65-70MPH)--TWO OF WHOM WERE MY DAUGHTERS! I WOULD LIKE THIS SYSTEM RE-EVALUATED AND A NEW RECALL/REMEDIATION ISSUED

Engine
Filed Aug 14, 2023158,000 milesAZ

The contact owns a 2015 Ford Focus. The contact stated while driving 35 MPH on the highway, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the transmission and clutch had previously been replaced twice by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

Power Train
Filed Aug 11, 202337,050 milesTX

The contact owns a 2015 Ford Focus. The contact stated while the vehicle was stopped, the contact attempted to accelerate, and the vehicle jerked before lunging forward. The vehicle was taken to the dealer and the contact was informed that the transmission needed the be replaced. The contact notified that the Extended Warranty related to the failure had expired. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 37,050.

Power Train
Filed Aug 10, 2023TX

Vehicle hesitates and jerks a lot during stop & go. Feels very unsafe when yielding to incoming traffic to make left turn and vehicle hesitates and jerks as I’m beginning to accelerate during turn. Transmission dash light recently appeared stating “Transmissions Hot.”

Power Train
Filed Aug 10, 2023128,632 milesKY

The transmission bucks, jerks, jumps forward when breaking, and stalls out. The car stalled out and left my 16yr old with no way to steer or brake which could have been extremely dangerous in certain situations. It has not been inspected but I have done extensive research on this auto and it seems like this type of issue comes pretty standard on the 2015 Ford Focus. When the auto stalled out all the dash lights were lit up. My child had just left the driveway when the car stalled and had no use of the steering or brakes. This poses a huge risk.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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