2015 Ford Focus complaints

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle had the message "Starting Fault System" displayed on the instrument panel. The contact stated that the instrument panel had completely failed. The contact stated that while at a stop sign, the vehicle stalled in the middle of the intersection, and had to be manually pushed into a parking lot. After several attempts, the vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 156,970.

1.Clutch shudders and hesitates on acceleration 2. safe driving requires non hesitation when accelerating 3. yes the dealer confirmed 4. Dealership has inspected, recommends replacement of clutch on automatic transmission at 27,000 miles 5. no warnings indicated, car has been regularly serviced by the dealership From what I am reading, this is a common problem and a design flaw per the dealership

Now making a loud winding noise when I drive and turn.

The contact owns a 2015 Ford Focus. The contact stated that there was hesitation or lagging while attempting to accelerate at various speeds. The vehicle was taken to the dealer where it was diagnosed that the clutch had failed. The clutch was replaced; however, the failure persisted. The vehicle was returned to the dealer but was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 92,000.

The contact owns a 2015 Ford Focus. The contact stated that upon entering an intersection with a green light, the contact crashed into another oncoming vehicle at approximately 30 MPH. The air bags did not deploy upon impact. No medical attention was rendered at the scene of the accident. The contact later sought medical attention from a doctor and received an MRI scan for both shoulders. The contact received cortisone shots for pain in both shoulders and sought physical therapy treatment for both shoulders. The other driver did not report any injuries. A police report was filed. The vehicle was initially towed to an independent mechanic where it was later placed in the possession of the contact's insurance company. Both the dealer and the manufacturer were notified of the failure; the contact was given a case number by the manufacturer. The vehicle was destroyed as a result of the accident. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle and shifting to drive(D), the vehicle jerked and vibrated. Eventually, the transmission failed, and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The transmission clutch was replaced but the vehicle continued to jerk and vibrate while driving. The vehicle was taken to the local dealer to be diagnosed and it was determined that the transmission clutch was failing again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

Unknown

What happened? I purchased a 2015 Ford Focus from Carvana in November 2022 with about 70,000 miles on it. Since then, the vehicle has experienced numerous and severe mechanical failures. The engine mount and transmission mount have both failed and required replacement. Additionally, the rotors, Transmission Control Module (TCM), and clutch have all needed to be replaced, with the clutch failing five times throughout the car's history. Despite extensive repairs costing upwards of $7,000, the issues persist. Most Recently,The vehicle was subsequently towed to a Ford dealership after replacing the clutch for the 6th time in vehicle history. What component or system failed or malfunctioned, and is it available for inspection upon request? The components that failed include the engine mount, transmission mount, rotors, Transmission Control Module (TCM), clutch, and evap purge system. These components are available for inspection upon request. How was your safety or the safety of others put at risk? The frequent mechanical failures and replacements, particularly of critical components like the TCM and clutch, have compromised the reliability and safety of the vehicle, posing a significant risk during operation. The vehicle's tendency to stall while driving or idling increases the risk of accidents, potentially leading to rear-end or T-bone collisions. Yes, the problems have been confirmed and addressed by both a dealer and independent service centers. Has the vehicle or component b

The contact owns a 2015 Ford Focus. The contact stated while driving 40 MPH, the transmission unintendedly shifted in to neutral(N). The check engine warning was illuminated. The vehicle was taken to the dealer where it was diagnosed transmission clutch failure and the fuel pressure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 94,946.

Unknown

When accelerating through 10-15 mph the vehicle shudders more than normal

The contact owns a 2015 Ford Focus. The contact stated while driving at 75 MPH with the cruise control engaged, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who was unable to assist. The vehicle was towed to another independent mechanic who stated that the transmission belt had caused of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 160,000.

The contact owns a 2015 Ford Focus. The contact stated while driving 20-25 MPH, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that no defect was found; however, the failure recurred increasingly. The vehicle was taken to another dealer, Mace Ford (4501 S US Hwy 41, Terre Haute, IN 47802), where the TCM was replaced; however, the failure persisted. The dealer diagnosed the vehicle with transmission clutch shudder and determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

The contact owns a 2015 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The battery and low oil pressure warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 92,000.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the transmission shuddered. The contact stated that the failure was intermittent at first but had become a persistent failure. In addition, the contact stated that the internal transmission clutch was replaced eight years ago; however, the failure had reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed internal transmission clutch and that the internal transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 49,242.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and shuddered. The contact also stated that the vehicle failed to accelerate above 17 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutches and transmission needed to be replaced. The vehicle was not repaired as the clutch was not included in a warranty program. The manufacturer was made aware of the failure and confirmed that the module and transmission was covered under the warranty. The failure mileage was approximately 107,000. The VIN was not available.

It’s a 2015 ford focus 1.0 eco boost 6 speed manual. It studders and shakes and stalls at random while driving. It only has 78000 miles on it and I just bought this car from some punk kid. Shakes the car violently as well.

Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more times. Once when accelerating from a red light, and second time when just sitting in idle. Car just shuts itself off but the radio stays on. This is such a safety hazard because of the fact that not only does it stall in the middle of me driving But I’m very lucky I didn’t get rear ended or T boned because of this. So I thought this issue was fixed but obviously not. After the last time it stalled after getting it fixed, I then had it towed to a Ford dealership. I know this has been a recall on other Ford focuses. For some reason not mine which is a 2015 Focus. Last year I had to have the TCM fixed which was a recall so that was free however then they tell me that my clutch went bad at 60k miles? I shelled out almost $3k for that nonsense. Now This stalling it constantly Day after day at 75k miles? Thanks a lot FORD. Take your piece of [XXX] back and issue this a recall. Either way it’s Ford’s fault and should pay for this safety issue for free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The EVAP system has failed and has resulted in drivability issues. It is available for inspection if needed. The problem has been confirmed by an independent service provider with a full diagnostic exam. There is a P0420 and P1450 code on the car. There have been issues with the distance to empty on the car. Sometimes it says I have 290 miles to empty or 400 miles to empty when I fully fill up my car with gas. *There is a Ford Focus recall (Recall #[XXX]) which covers the exact issues I’m having with this car, but the car is not included in this recall. It is even from the same manufacture plant in Michigan.* INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased this car used from a family friend about 4 years ago. The car currently has 59,000 miles on it. I recently noticed a shuddering in the transmission when I accelerate the car (mostly in the lowest starting gear). The car was taken to the Ford dealer for diagnosis. The dealer states that the issue is with the transmission clutch and the price to repair the issue is approximately $4,300. The Ford service technician described this transmission as a manual transmission automatically shifted. The prior owner confirmed he had the same issue with the car early in his ownership and had the transmission clutch replaced then. I confirmed with the dealer that the transmission clutch was replaced at 10,178 miles. This is the same exact issue again. The Ford dealership said the transmission clutch issue had caused Ford to extend the warranty to 7 years and 100,000 miles, whichever occurred first. The car is now 8 1/2 years since original purchase, but way under the warranty limit of 100,000 miles. Ford will not honor any warranty or remedy the situation. I believe a $4,300 clutch assembly replacement at least every 50,000 miles or less is horrendous.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that when the failure occurred, the contact turned off and restarted the vehicle. The vehicle was restarted; however, the failure continued for approximately eight months. Additionally, recently the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed clutch fork and the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.

Studdering, won’t shift, stalls out , recall repaired still does the same thing, transmission doesn’t shift right and stalls out in traffic.

Transmission plate failed at 70k miles

Car has a transmission stutter when pulling out into traffic or at low speeds. Apparently it is a known issue from Ford and the vehicle is outside their 7yr warranty, but only has 67k miles on it so it is not covered.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission malfunctioned causing the vehicle to erroneously downshift and lose motive power. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch disk and transmission actuators were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.

2015 Ford Focus. The contact stated that while driving at various speeds and attempting to hold speed, accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The "Transmission Overheating - Please Wait 5 minutes" was displayed. Waited in the middle of the highway for that period and then pulled to shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. Vehicle needs to be reported under Campaign Number: 18V169000 (Power Train). Manufacturer needs to be informed of the danger this imposes and recall must be imposed. This is a very terrifying scenario to be subjecting customers, to knowing how many vehicles are failing. Owner can’t afford the bill the manufacturer quoted of $7000 for Transmission. Unacceptable for a car under 100,000 miles to be in this condition when the manufacture maintenance states a higher mileage capability.

The contact owns a 2015 Ford Focus. The contact stated while driving the vehicle, the vehicle shuddered while accelerating. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with transmission failure. The vehicle was not repaired due to the cost. The contact referenced Technical Service Bulletin: 16-0109 as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 64,293.

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle was hesitating slightly and while shifting into the next gear, the vehicle was jerking. The contact stated that once the vehicle had been driven for more than 20 minutes, the vehicle stopped jerking into gear. The contact stated no warning light was illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to Customer Satisfaction Programs: 14M02- Transmission control module extended warranty coverage (Power Train) and Customer Satisfaction Program: 19N08 - Transmission clutch shudder - transmission clutch warranty extension (Power Train). The failure mileage was 61,000.

The engine failed while driving on a state highway. No one was hurt and the driver was able to get the car off the road. The only indication was the check engine light came on and the car lost all power. My local mechanic confirmed the issue being the oil pump drive belt tensioner arm broke and as a result the engine would need replacing. The engine was replaced with with a Ford remanufactured engine and the faulty engine returned to Ford for the core fee. Ford Focus' built between March 24, 2015 - May 4, 2018 are covered under NHTSA Recall No. : 23V-905, Manufacturer Recall No. : 23S64. The bulletin states 1.0L engines paired with 6F15 automatic transmissions. My car was built on March 19, 2015 with a standard transmission. It has the same engine as in the NHTSA and had the same issue with the 1.0L engines had.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and was not properly shifting gear. No warning light was illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch. The vehicle was not repaired due to cost. However, the clutch had been replaced three times prior, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 26,000.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The contact stated that the message "Transmission Overheating - Please Wait 5 minutes" was displayed. The contact was able to pull to the shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

When I left work one evening, my 2015 Focus transmission started slipping and wouldn't stay into gear. The folks at Koons Automotive (Silver Spring, MD) indicated that this transmission is habitually problematic and has probably failed.

Unknown, vehicle slips out of gear leaving you stranded in the middle of the street

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving below 15 MPH, the transmission began jerking and slipping and there was an abnormally loud sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode. The contact stated that there were metal fragments in the oil. The contact stated that the drive belt was disintegrating, and there were fibers in the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair. No additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was unknown.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking, stalling, and shaking abnormally. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 24,000.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered when the transmission was shifted from 2nd to 3rd gear. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch needed to be replaced. The contact was informed that the VIN was included in Customer Satisfaction Program: [XXX] (Transmission Clutch Shudder - Transmission Clutch Warranty Extension – Power Train); however, the dealer denied performing the repair due to the vehicle having a Salvage Title. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission jerking and shaking

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speed and attempting to accelerate, the RMP would rise, but the vehicle would not move. The check engine warning light illuminated with the following messages: Transmission friction element B performance/stuck in off position - control module of transmission (TCM); Apply time range/ performance of transmission friction element B- control module of transmission (TCM); and Control module communication Buss 'A' off instrument control panel module. The contact stated, when the engine failed there was a message that stated transmission fault, service now. The vehicle was taken to the dealer and a diagnostic was performed. The dealer stated that the clutch was defective and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 107,000.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly jerked and hesitated before returning to normal functionality. The message "Transmission Overheated" was displayed. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the TCM and actuators A and B. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.

The contact’s daughter owned a 2015 Ford Focus. The contact stated while his wife was driving the vehicle 55 MPH on the highway, the vehicle lost motive power. The contact’s wife pulled off the roadway and the oil warning light illuminated. The vehicle was unable to restart and was towed to the dealer. The dealer diagnosed the vehicle and stated that the engine failed due to the failure of the internal oil pump belt. The vehicle was not repaired, and was instead traded in. The contact stated that the vehicle was not included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was made aware of the failure. The approximate failure mileage was 106,000.

The contact's father owns a 2015 Ford Focus. The contact stated that while his father was driving at an undisclosed speed, the vehicle shifted out of gear into neutral. The contact's father pulled over and waited before restarting the vehicle. There was an unknown warning message displayed. Additionally, the contact stated that the vehicle intermittently did not start as needed. The vehicle was taken to a local dealer where it was diagnosed that the PCM was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact stated that the vehicle failure was associated with Customer Satisfaction Program: 14M02 (Vehicle equipped with DPS6 Automatic Transmission) however, the manufacturer declined to cover the cost of the repairs. The failure mileage was approximately 51,000.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping. An unknown warning light was illuminated. Additionally, the vehicle failed to respond while driving and depressing the accelerator pedal. The vehicle was taken to an independent mechanic, where an unknown repair was performed; however, the failure recurred. The vehicle was taken to the dealer several times, and the transmission clutch was replaced, and unknown repairs were performed. Additionally, the contact stated that while on vacation on an island, the vehicle was started, but the vehicle failed to shift into gear. The vehicle was towed to a dealer, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was then towed to a second dealer, Larson Ford (1150 Ocean Ave, Lakewood, NJ 08701), where the same assessment was made and the TCM was replaced; however, the failure persisted. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

My check engine light came on and I took it to oreily to read the codes. It stated O2 sensor. Had it replaced immediately. Light went off for 2 weeks. I've notice my car having a lack of power but I thought it was due to the cold negative temperatures. Last few days the light came back on and I tried driving in D gear and my car would not move. It went in reverse. Transmission fluid was LOW. Had it filled and the next day it was back low. At this point I already had an appointment to get the TCM replaced (experienced all symptoms including lack of power, no start, engine light on). since there is a warranty extension and I was finally able to get in after waiting a few months. I called when I received the letter back in September of 2023 and was told by multiple dealers that they were booked and I would get a call back after giving them my name and number. Dropped my car off today at the dealer and as I pulled in my car stopped moving and I got an emergency message stating to stop the car and that the transmission was over heating. Wait 5 minutes until it cools. Keys were given to the workers and I get a call stating that I need a new clutch and that's the code they got back from the transmission. They also stated that warranty won't cover since I'm over the mileage and date. Had I received an initial letter about the warranty I could have had this situation resolved and a vehicle to drive. Im now stuck with the cost and just found out that I can't get it covered. My family's

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The contact stated that the steering wheel had seized. The contact stated that the failure occurred during freezing temperature; however, after approximately 45 minutes, the vehicle warmed up and regained power steering functionality. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,000. The VIN was unavailable.

Transmission failure, car seized on freeway going 75mph and almost lost control and crashed. Car is locked in park and inoperable.

Stalling, jerking when stopped

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure but performed a reprogramming of the transmission control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 9,000.

The contact owns a 2015 Ford Focus. The contact stated while driving 35 MPH, the engine made an abnormally loud sound. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The low oil pressure warning light was illuminated. The contact stated that upon inspecting the oil level, she noticed that there were metal shavings in the oil. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the oil pump drive belt had fractured, causing the engine to seize. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 68,362.

My 2015 Ford Focus was operating without issue until one day in December the engine power significantly decreased. At that time, the oil pressure light came on as well as the check engine light. I stopped driving the car immediately and had it towed to a local Ford Dealership for inspection. Upon inspection, they found metal debris in the oil suspecting internal pump belt fracture causing internal damage to the engine. They advised a new engine and turbocharger replacement of the EcoBoost engine at a cost of $7,800 +tax. After research, it appears a recall for this issue may be forthcoming and would like to report the 2015 model year as a candidate for the recall with cost of engine replacement to be covered. This car is in otherwise great shape with only 110k miles.