Page 16 of 21 · complaints 751–800 of 1,022

2015 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Steering
Filed Apr 2, 201986,000 milesTX

STEERING WHEEL IS LOUD AND HARD TO STEER. MECHANICS WHO HAVE LOOKED AT IT SAID THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT THERE WAS NO REASON A CAR THIS NEW SHOULD HAVE AN ISSUE WITH THE STEERING RACK.

Fuel/Propulsion System
Filed Apr 2, 201986,000 milesTX

THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK.

Power Train
Filed Mar 31, 201983,000 milesAR

CLUTCH IN TRANSMISSION SLIPS. RECALLED ON OTHER MODELS BUT NOT THIS ONE. CAUSES CAR TO NOT TAKE OFF SMOOTHLY, JITTERS BAD ENOUGH TO SHAKE THE CAR.

Power Train
Filed Mar 31, 201975,500 milesMO

I WAS DRIVING MY CAR AS NORMAL AND PULLED IN TO PARK. I REVERSED AND TRIED TO GO FORWARD BUT THE CAR WOULDN'T BUDGE. I TOOK MY CAR IN ABOUT A MONTH A GO TO GET AN OIL CHANGE AND THE PROBLEM LOOKED AT AND I WAS TOLD TO JUST COME IN ON MY NEXT SERVICE AND GET THE PROBLEM TAKEN CARE OF. NOW THE PROBLEM HAS TURNED INTO MY CAR NOT BEING ABLE TO MOVE FORWARD

Power Train
Filed Mar 28, 2019HI

BROUGHT THE CAR BRAND NEW, ENJOYED DRIVING IT BUT THEN A YEAR LATER THE CAR WOULD FEEL LIKE IT WOULD STALL BUT IT WOULDN'T STALL THEN WHEN BRAKING IT WOULD ACCELERATE MORE. TOOK IT TO THE DEALERSHIP AT HONOLULU FORD 1370 N. KING STREET HONOLULU, HI 96817 FOR AN OIL CHANGE AND TOLD THEM ABOUT IT ALSO TOLD THEM I GOT A RECALL LETTER IN THE MAIL AND SHOWED IT TO THEM BUT ALL I GOT WAS "OH YOU DON'T HAVE TO WORRY ABOUT THAT RIGHT NOW"! RECENTLY I HAVE CALLED THE DEALERSHIP ABOUT THE RECALL AND STILL NOTHING. THE CUSTOMER SERVICE IS TERRIBLE AND VERY RUDE.I DON'T KNOW WHAT TO DO SO THE ONLY THING I CAN DO IS CALL THEM EVERY WEEK AND ASK ABOUT THE RECALL.

Fuel System, Gasoline
Filed Mar 22, 2019TN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Mar 21, 2019GA

TRANSMISSION HESITATES TO SHIFT AND SOMETIMES WORKS UN-EXPECTEDLY. TRYING TO MAKE IT GO IN A TRAFFIC SITUATION IS VERY DANGEROUS AND IT JUMPING INTO ACTION MAKES IT DANGEROUS AS WELL DOUBLE CLUTCH IS NOT CONSISTANT.

Steering
Filed Mar 17, 201961,000 milesTX

MY 18 YR OLD SON WAS DRIVING TO COLLEGE WHEN THE STEERING STIFFENED UP AND MADE HIM SWERVE, ALMOST GOING INTO ONCOMING TRAFFIC, AS HE LOST COMPLETE POWER STEERING. HAD THE VEHICLE TOWED AND WAS TOLD THE POWER STEERING IS ALL ELECTRONICALLY CONTROLLED AND THIS A KNOWN ISSUE BY FORD. MY WIFE CALLED AND WAS TOLD BY A FORD REP THAT THEY ARE NOT FAMILIAR WITH ANY REPORTED INCIDENTS. WE PAID FOR A REPLACEMENT PART AND THE ERROR WAS FIXED. JUST YESTERDAY 3/16/19 THIS HAPPENED AGAIN WITH MY 2YEAR OLD GRANDDAUGHTER IN THE BACKSEAT. I'M FAMILIAR HOW TO DRIVE A VEHICLE WITH NO POWER STEERING BUT THIS IS FAR WORSE. THE DASHBOARD SHOWED THE ALERT 'STEERING LOSS STOP SAFELY'. THE STEERING WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO TURN FOR A FEW SECONDS. I WAS ON THE HIGHWAY AND STARTING DRIFTING INTO THE RIGHT LANE WITH NO STEERING CONTROL. THERE WAS MEDIUM TRAFFIC SO I WAS CONCERNED I'D HIT A CAR. I WAS FINALLY ABLE TO PULL THE STEERING WHEEL HARD ENOUGH TO STEER BACK IN MY LANE, HOWEVER ALL STEERING WAS HARD AND MADE ME SWERVE. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT. THIS IS A DANGEROUS ISSUE. UPON DOING SOME RESEARCH ONLINE, I'VE UNCOVERED MANY OTHERS WHO'VE EXPERIENCED THIS ISSUE AND SOME HAVE GOTTEN INTO WRECKS AND ONE DIED. WHY IS THIS NOT A RECALL? I COULD HAVE LOST MY SON AND NOW ME AND MY GRANDDAUGHTER COULD HAVE BEEN INJURED OR WORSE. SOMETHING HAS TO BE DONE.

Power Train
Filed Mar 13, 201960,000 milesGA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHIFTED IMPROPERLY AND CAUSED THE ENGINE TO REV VERY HIGH WHILE ATTEMPTING TO ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KING COLONIAL FORD (3565 COMMUNITY RD, BRUNSWICK, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

Fuel/Propulsion System
Filed Mar 13, 201916,821 milesTX

IN MY GARAGE WOULD NOT START HALF TANK OF GAS. BOUGHT A NEW BATTERY I DIDN'T NEED. THEN I GOT LETTER FOR RECALL WHICH SAID THEY WOULD CONTACT ME IN FEBRUARY 2019. I HAVE RECEIVED NO LETTER.

Power Train
Filed Mar 12, 201935,000 milesTN

TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD INC (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. .*BF CONSUMER STATED CAR RUNS WELL EXCEPT TRANSMISSION, IT SHUTTERS AND SHAKES HAS BEEN FIXED ONE TIME IN 2017. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Engine
Filed Mar 11, 201966,000 milesFL

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE WOULD GO INTO LIMP MODE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Fuel System, Gasoline
Filed Mar 8, 2019MD

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 7, 201950,000 milesMI

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED AND WOULD NO LONGER LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE DOOR LATCH WAS REPLACED. GENE BUTMAN FORD (2105 WASHTENAW AVE, YPSILANTI, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Fuel/Propulsion System
Filed Mar 7, 201980,000 milesAZ

TOOK CAR IN FOR RECALL IN JANUARY, NOW IT'S ACTING UP AGAIN,NOT SHIFTING GEARS WHILE DRIVING. DANGEROUS. IN SHOP NOW.

Steering
Filed Mar 7, 201960,000 milesOH

STEERING DEVELOPED A KNOCKING NOISE WHEN GOING OVER EVEN SMALL BUMPS AT ANY SPEED. COINCIDED WITH INCREASED PLAY IN THE STEERING WHEEL. VEHICLE HAS APPROXIMATELY 60000 MILES. WAS ADVISED THAT POWER STEERING RACK HAD AN INTERIOR COMPONENT IN DANGER OF BREAKING, ESTIMATED REPAIR COST $1800.

Fuel/Propulsion System
Filed Mar 5, 201942,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS DRIVING ON AN INCLINE, IT LOST POWER AND DECELERATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, (855) 638-2136) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Mar 4, 201917,300 milesPR

WHILE DRIVING THE ENGINE STALLS, TOOK IT TO THE DEALER AS PER THE RECALL LETTER FROM FORD. THE CAR KEEPS STALLING AS BEFORE, THIS IS DAGEROUS AS YOU NEED TO PRESS THE BRAKES TO START IT AND THIS IS A HAZARD IN THE HIGHWAY. TAKING IT TO THE DEALER AGAING TODAY.

Engine
Filed Mar 4, 201960,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED UPHILL, THE VEHICLE STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY AND COULD BE DRIVEN SAFELY. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037, (408) 782-8201) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Power Train
Filed Feb 26, 201950,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND THE TRANSMISSION OVERHEATING INDICATOR ILLUMINATED SEVERAL TIMES. IN ADDITION, THE ENGINE WAS NOT FUNCTIONING NORMALLY. THE VEHICLE DROVE ROUGHLY AND THERE WAS A REDUCTION IN POWER AND SPEED, WHICH COULD CAUSE THE VEHICLE TO STALL. NORTH COUNTY FORD (450 W VISTA WAY, VISTA, CA 92083, 1-(888) 833-0634) STATED THAT CAMPAIGN NUMBER: 18S32 (STUCK CANISTER PURGE VALVE MAY CAUSE A STALL) COULD REMEDY THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Steering
Filed Feb 25, 201945,000 milesTX

MY VEHICLE HAS LOST THE USE OF POWER STEERING WHILE IN MOTION. THE VEHICLE BECOMES VERY HARD TO STEER MANUALLY AND MUST BE PULLED OVER AND RESTARTED TO ATTEMPT TO BRING THE POWER STEERING BACK ONLINE. IT HAS HAPPENED A COUPLE OF TIMES ON CITY STREETS AND HIGHWAYS. RESTARTING THE CAR DOES NOT ALWAYS BRING THE POWER STEERING BACK ONLINE. IT IS EXTREMELY DANGEROUS TO LOSE POWER STEERING WHILE DRIVING DOWN THE ROAD. THE DASH WARNING 'POWER STEERING ASSIST FAULT' APPEARS DURING THE EVENT THAT THE POWER STEERING MALFUNCTIONS.

Fuel/Propulsion System
Filed Feb 25, 201985,000 milesTN

I HAVE NOTIFIED FORD OF THE ISSUE WITH MY CPV (CANISTER PURGE VALVE), WHICH CAUSES MY 2015 FORD FOCUS TO SUDDENLY STALL WHILE THE VEHICLE IS IN MOTION, IN OCTOBER OF 2018. IT IS NOW 02/25/2019 AND THERE IS STILL NO REMEDY TO FIX THIS PROBLEM. THIS CAUSES A GREAT SAFETY ISSUE TO MYSELF AND DRIVERS AROUND ME WHEN THE CAR SHUTS OFF WITHOUT WARNING.

Fuel/Propulsion System
Filed Feb 25, 201953,000 milesNY

THIS RECALL HAS BEEN SINCE 12/2018 AND FORD HAS NO PARTS TO FIX THIS. I HAVE CALLED CORPORATE AND THEY DO NOT KNOW WHEN THEY WILL GET THEM. THIS ISSUE HAS NOW MADE THE CAR UNDRIVABLE AND THEY WILL NOT HELP ME. I SPENT ALL MORNING ON THE PHONE.

Power Train
Filed Feb 25, 201980,000 milesVA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE WARNING INDICATOR ILLUMINATED AND FAILED TO PROVIDE AN ACCURATE READING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD OF WARRENTON AT (540) 423-0904 (LOCATED AT 6443 LEE HWY, WARRENTON, VA 20187) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Engine
Filed Feb 20, 201962,400 milesFL

THE CAR SHUT OFF ON ME WHILE DRIVING AND I SCHEDULED THE DEALERSHIP TO FIX IT BECAUSE I FOUND SIMILAR ISSUES AND A RECALL BUT WHEN I DROPPED MY CAR OFF THEY SAID NO RECALL EXISTED FOR MY CAR AND THERE IS NOTHING THEY CAN ABOUT MY CAR. WHEN I WAS LEAVING THE DEALERSHIP I ALMOST GOT HIT IN TRAFFIC BECAUSE I HAD THE SAME ISSUE FOR TWO DAYS IN A ROW AND IT KEEPS HAPPENING.

Engine
Filed Feb 18, 201956,500 milesKY

ENGINE OVERHEATED AT 56478 MILES WITH NO WARNING 1.0 LITER THREE CYLINDER. DRIVING 70 MPH AND TEMP GAGES WENT INTO RED WITHOUT ANY ADVANCED WARNING PULLED OVER.

Engine
Filed Feb 14, 201960,000 milesVA

VEHICLE STALLS WHILE DRIVING, REGARDLESS OF SPEED AND FUEL LEVEL. CHECK ENGINE LIGHT GOES ON AND OFF REGULARLY. DEALERSHIP CLAIMS NOTHING WRONG BUT VEHICLE CONTINUES TO STALL.

Power Train
Filed Feb 14, 2019GA

THE TRANSMISSION IS SHUTTERING AND SOMETIMES MAKES LONG HESITATIONS TO SHIFT. THIS IS DANGEROUS AND NEEDS TO BE RECALLED. I TOOK IT TO TIDWELL FORD IN KENNESAW, GA AND THEY TOLD ME ITS NORMAL AND UNTIL A CODE (WRENCH) LIGHTS ON MY DASH, THEY CANNOT DO ANYTHING. I BOUGHT THE CAR WITH 48K ON THE MILEAGE AND NOW HAVE 54K. THE TRANSMISSION (POWERTRAIN) IS WARRANTIED TO 60000. I AM AFRAID THIS IS GOING TO BE A DISASTER. I WOULD LIKE THE CAR FIXED OR ANOTHER CAR. THE GEARS GRIND AND NOISES HAPPEN WHEN TURNING. I NEED A RESOLUTION ON THIS BEFORE MY WARRANTY RUNS OUT CODE OR NO CODE. I JUST PICKED MY CAR UP AND IT IS STILL SHUTTERING. TIDWELL FORD DID NOT HELP ME.

Fuel/Propulsion System
Filed Feb 12, 2019KY

FUEL TANK DEFORMATION: MY CAR STOPS WITH NO WARNING AT LEAST 2 -3 TIMES DAILY. IT'S GETTING WORSE AND IS NOW HARDER TO RESTART. THIS IS DANGEROUS AND CAN BE DEADLY. I'VE CONTACTED MY CAR DEALERSHIP AND THE PART IS NOT AVAILABLE IN ORDER TO FIX MY CAR. I DO NOT HAVE A SECOND CAR. I LIVE ALONE. I NEED A CAR TO GET SAFELY BACK AND FORTH TO WORK. I'M GOING TO GET REAR ENDED BEFORE THIS IS ALL SAID AND DONE. A FORD SPOKESPERSON TOLD ME I CANNOT GET A LOANER. THE OWNER OF THE CAR DEALERSHIP TELLS ME IT'S FORD'S PROBLEM NOT THEIRS. FORD TELLS ME I'M BASICALLY OUT OF LUCK AND I FEEL LIKE I'M DRIVING A TICKING TIME BOMB. I NEED HELP WITH THIS MESS AND I NEED IT NOW BEFORE I'M INVOLVED IN A TRAGIC ACCIDENT. AT LEAST TELL ME THE STATUS OF THIS RECALL #18V735. THIS VEHICLE STOPS WITH NO WARNING WEATHER I'M GOING DOWN THE ROAD, STOPPING AT A RED LIGHT OR GOING AROUND A CURVE. IT WILL NOT GIVE ANY NOTICE FOR ME TO EVEN PULL OFF THE SIDE OF THE ROAD. STOPS DEAD!! LIKE I'M GOING TO BE IF THIS ISN'T FIXED. YOUR NEXT QUESTION ASKS WHEN DID THIS HAPPEN. TOO MANY TIMES TO PUT DOWN SINCE IT IS BASICALLY DAILY AND 3 TIMES TODAY.

Engine
Filed Feb 11, 2019NJ

THE CAR HAS A KNOWN RECALL ABOUT THE FUEL SYSTEM THE CAR WILL RANDOMLY JUST SHUT OFF WITHOUT WARNING FORD SAID YOU MUST KEEP THE CAR ON A HALF TANK OF GAS AT ALL TIMES.THEY DON'T HAVE THE PARTS BUT MY CAR IS GETTING SO BAD VERY VERY BAD

Electrical System
Filed Feb 8, 201942,800 milesMO

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO BO BEUCKMAN QUALITY FORD (15675 MANCHESTER RD, ELLISVILLE, MO 63011, (636) 227-5700) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL BOX WAS MALFUNCTIONING, WHICH AFFECTED THE POWER STEERING. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS TO COVER THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,800. *BF *TR

Electrical System
Filed Feb 8, 201960,000 milesMO

THE FUEL GAUGE READS WRONG BY ATLEAST AN 1/8 OF A TANK AND AND WHEN IT SAYS YOU HAVE 30 MILES TILL EMPTY YOU MIGHT GET 10 MILES BEFORE YOU RUN OUT OF GAS.IT WILL NOT GIVE YOU ANY WARNING WHEN IT RUNS OUT OF GAS IT WILL START TO SUPPDER AND THEN WILL NOT START UNTIL YOU PUT MORE GAS IN.AND YOU CAN SMELL GAS INSIDE THE CAR.IT HAPPENS WHILE DRIVING OR JUST IDOLING.

Electrical System
Filed Feb 7, 2019MO

RADIO AUDIO STOPS WORKING NO BLUE TOOTH OR RADIO CALLED FORD ASST. GIVEN THINGS TO MAKE RADIO WORK BUT ONLY WORKS FOR AWHILE AND RADIO STOPS WORKING HAVE TO PULL FUSE TO REBOOT RADIO BUT ONLY LAST A MONTH HALVE TO DO THIS OVER AND OVER COMPLAIN TO FORD ABOUT THIS TO NO SATISFACTION RESEARCHED ONLINE SEEM SEVERAL PEOPLE HAVE THE SAME ISSUE NOW DEALER WANTS 800.00 DOLLARS FOR A REPAIR IT'S A SAFETY ISSUE DO TO BLUETOOTH STOPS WORKING FOR HANDS FREE TALKING

Engine
Filed Feb 7, 2019NC

WHEN I PUSH ON GAS IT TAKE A WHILE TO SPEED UP. ALSO IT IDOLS SOMETIMES. TAKE AWHILE TO GEAR UP TO SPEED. SOUNDS LIKE IT IS DRAGGING

Fuel/Propulsion System
Filed Feb 5, 201982,377 milesKY

CAR RANDOMLY SHUTS OFF. NO WARNING IS GIVEN. CAR WILL SHUT OFF WHILE IN MOTION ON ANY CITY STREET. CAR WAS AT 3/4 TANK OF FUEL WHEN THIS OCCURRED.

Latches/Locks/Linkages › Doors › Latch
Filed Feb 4, 201970,000 milesGA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER'S DOOR FLEW OPEN WITHOUT WARNING. THE DOOR FAILED TO LATCH CLOSED AND HAD TO BE PHYSICALLY HELD SHUT WHILE DRIVING. THE CONTACT CALLED A COUPLE OF DEALERS, INCLUDING O. C. WELCH FORD LINCOLN, INC. (843-288-0100, LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Wheels
Filed Feb 2, 201928,198 milesCT

I PURCHASED THIS CAR FROM SCHALLER AUTO WORLD ON 11/14 18 AND THE FOUR TIRES ON THE CAR BY STATE LAW ARE UNSAFE TO BE ON THE ROAD,STATE LAW IS 5.0 AND ABOVE,ALL FOUR WERE MEASURED TO BE 2.0 AND ABOVE TO BE BELOW 3.0. I WENT TO THEM WITH MY COMPLAINT AND THEY WON'T HELP ME .I HAVE PROVE WITH PICTURES AND PAPERWORK TO BACK MY SITUATION UP.WHAT AM I TO DO?

Unknown or Other
Filed Feb 2, 201966,583 milesOH

THE TRANSMISSION WARNING LIGHT CAME ON AND THE CAR WAS SPUTTERING BECAUSE OF THE DRY CLUTCH. IT HAPPENED WHEN THE CAR WAS IN MOTION ON A CITY STREET

Fuel/Propulsion System
Filed Jan 31, 2019TX

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Jan 31, 201940,000 milesTX

MAJOR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. IN MOTION GOING STRAIGHT UNTIL THE TRUCK HIT THE CAR.

Power Train
Filed Jan 30, 2019MO

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT INTO GEAR AND THE VEHICLE JERKED. OCCASIONALLY, THE VEHICLE WOULD JERK AFTER SWITCHING GEARS. PREVIOUSLY, THE VEHICLE ACCELERATED ON ITS OWN AND WITHOUT WARNING WHILE IDLING AT A STOP LIGHT. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed Jan 27, 2019AZ

2015 FORD FOCUS SE RECALL FUEL TANK DEFORMATION - DEALER AND FORD STATES PARTS TO REPAIR NOT AVAILABLE AND NO ESTIMATED TIME FOR ARRIVAL.

Fuel/Propulsion System
Filed Jan 27, 201924,000 milesTX

AUDIBLE CLICKING NOISE WHEN TURNING CORNERS. SHUDDERING, SPUTTERING WHEN TAKING OFF FROM RED LIGHT. DECELERATION WHILE DRIVING IN TOWN, WHILE DRIVING GEARS CHANGING WITHOUT MY KNOWLEDGE, THRUSTING INTO GEAR WHILE MOVING. CLUTCH REPLACED 2017. ALL OF THIS STARTED HAPPENING ABOUT 4 MONTHS AFTER I BOUGHT CAR FROM YOU MENTIONED DEALER, NEW. SO, SINCE 2015, ONGOING ISSUES STATED ABOVE. FORD TELLS ME IT'S ALL MY IMAGINATION.

Power Train
Filed Jan 24, 2019TN

WHILE ACCELERATING THE VEHICLE DOESN?T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING ?TRANSMISSION FAULT, SERVICE NOW.? WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

Power Train
Filed Jan 24, 201993,274 milesMA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRANSMISSION STARTED TO SHIFT ERRATICALLY. ADDITIONALLY, THE "TRANSMISSION HOT, TURN OFF VEHICLE FOR FIVE MINUTES" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WHERE IT WAS DIAGNOSED THAT THE SHIFT ACTUATOR SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,274.

Power Train
Filed Jan 21, 201987,000 milesMN

WHILE ACCELERATING THE VEHICLE DOESN'T KNOW WHEN TO SHIFT INTO GEARS CAUSING THE VEHICLE TO SHUDDER AND MAKE A RATTLING NOISE. RECEIVED A CODE SAYING 'TRANSMISSION FAULT, SERVICE NOW.' WHILE HITTING BUMPS THE VEHICLE MAKES A CRUNCHING NOISE.

Steering
Filed Jan 13, 201968,317 milesNJ

LOSS OF POWER STEERING WARNING; SUDDEN AND TOTAL LOSS POWER STEERING WHILE DRIVING ON CITY STREET. IT TOOK LOTS OF STRENGTH TO MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. THIS WOULD BE AN IMPOSSIBLE TASK FOR AN ELDERLY PERSON. AT HIGHWAY SPEEDS THIS WOULD HAVE DEFINITELY CAUSE AND ACCIDENT. DEALER SAID I NEED TO REPLACE THE ENTIRE STEERING RACK & PINION (WITH ALIGNMENT) AT A COST $2,027. MILAGE ON CAR IS 68,317K

Unknown or Other
Filed Jan 11, 2019NM

TAKATA RECALL MY TRANSMISSION HAS BEEN BAD ON MY 2015 SINCE I PURCHASED IT ON 10/01/16. I TRIED TELLING THE MANUFACTURES AFTER I DROVE IT AROUND TOWN AWHILE. IT WAS JERKING AND WOULDN'T GET POWER TO DRIVE. I'VE BEEN TRYING TO TAKE IT TO DEALERSHIPS FOR 2 YEARS AND THEY HAVEN'T TRIED FIXING IT. I WOULD LIKE AN ARBITRATION AGREEMENT.

Steering
Filed Jan 11, 201985,000 milesTX

STEERING WHEEL MAKES A LOUD SOUND WHEN MAKING TURNS. WHEN TURNING LEFT, STEERING WHEEL LOCKS IN PLACE AND NEEDS TO BE CORRECTED BY TURNING RIGHT. VERY DANGEROUS WHEN MAKING SHARP LEFT TURNS OR EVEN JUST LEFT CURVES.

Power Train
Filed Jan 3, 201943,000 milesNM

MY TRANSMISSION HAS BEEN GIVING ME A HARD TIME AND IT DOESN'T GET ANY POWER. IT ALSO RUNS VERY ROUGH. I HAVE TO TRAVEL 45 MINUTES TO A MOTOR COMPANY BUT THEY DON'T FIX IT BECAUSE IT'S A "TAKATA RECALL" I DON'T WANT TO GET STRANDED AND BROKEN DOWN ON THE HIGHWAY. I NEED A DEPENDABLE CAR BECAUSE I'M DISABLED. I WANT MY CAR FIXED OR A NEW ONE ASAP. I NOTICED THE PROBLEMS WHEN I WAS DRIVING IT IN MOTION RIGHT AS SOON AS I PURCHASED IT ON 10/2016 IN CITY LIMITS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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