Page 15 of 21 · complaints 701–750 of 1,022

2015 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Steering
Filed Jul 7, 2019TX

TAKATA RECALL MY CAR HAS HAD MULTIPLE SUDDEN LOSS OF POWER STEERING AND A MESSAGE ON THE CLUSTER CLAIMING A ECLECTICALLY STEERING ASSIST MALFUNCTION WHILE I AM DRIVING AT ANY SPEEDS. IT IS EXTREMELY DANGEROUS AND NOW THE POWER STEERING IS COMPLETELY OUT. MY CARS SUSPENSION IS 100 FACTORY OEM PARTS. WITH NO MODIFICATIONS.

Steering
Filed Jul 7, 201958,000 milesWA

WHILE DRIVING ON THE HIGHWAY AT 50 MPH THROUGH A CURVE THE POWER STEERING STOPPED WORKING AND ALMOST CAUSED ME TO HIT THE CENTER DIVIDER. THIS IS MY DAUGHTER'S CAR AND IF SHE WAS DRIVING THE CAR SHE WOULD HAVE WRECKED. I'M A PRETTY STRONG GUY AND IT TOOK ALL OF MY STRENGTH TO TURN THE WHEEL. A POWER STEERING ASSIST WARNING CAME UP ON THE DASH. I'M TAKING THE CAR IN TO HAVE IT LOOKED AT, BUT THERE SHOULD BE A RECALL ON THIS DUE TO THIS BEING A HUGE SAFETY RISK.

Engine
Filed Jul 7, 201972,409 milesWA

TAKATA RECALL MY CARS TRANSMISSION LIGHT IS ON AND A MESSAGE CAME UP SAYING TRANSMISSION AT FAULT. ALSO WHEN I WOULD STOP COMPLETELY AT A STOP SIGN OR RED LIGHT THE CAR WOULD SHUDDER AND MAKE A WEIRD NOISE. I'VE BEEN HAVE TROUBLE TURNING IT ON, I WOULD HAVE TO JUMP START IT EVERY NOW AND THEN.

Engine
Filed Jul 6, 2019WI

18S32 MANUFACTURER RECALL & 18V735 NHTSA RECALL. THIS RECALL WAS FIRST POSTED APPROXIMATELY 8.5 MONTHS AGO AND I STILL HAVE NOT HEARD ANYTHING ABOUT BRINGING IT IN FOR REPAIR. THIS IS A HUGE SAFETY CONCERN AND I HAVE A CHILD I TRANSPORT IN IT DAILY. I WANT AND NEED THIS RECALL RESOLVED ASAP AS I WILL SOON BE TRANSPORTING ANOTHER YOUNG CHILD. I CAN FEEL IT ACTING FUNNY AS IF SOMETHING ISN'T MOVING PROPERLY OR IT IS STALLING LIKE IT ISN'T GETTING FUEL WHEN I AM MOVING WHETHER IT'S SLOW FAST, SHORT DISTANCE OR LONG DISTANCE AND HAS BEEN HAPPENING MORE AND MORE CONSISTENTLY FOR THE LAST MONTH OR TWO

Power Train › Clutch Assembly
Filed Jul 2, 201929,600 milesFL

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE FINALLY ACCELERATED AFTER APPLYING STRONG PRESSURE TO THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BARTOW FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT ONLY PART OF THE VEHICLE WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600.

Electrical System
Filed Jul 2, 201971,000 milesTX

TOOK MY CAR FOR TCM REPAIR - DEALERSHIP FOUND ANOTHER SENSOR ISSUE NEEDING TO BE REPLACED 4 DAYS LATER TRANSMISSION FAULT SERVICE NOW AND HILLSIDE ASSIST UNAVAILABLE ERRORS CAME ON. WHEN ACCELORATING FROM A STOP THE CAR HAS A HARD TIME SHIFTING GEARS. CAR IS BACK AT DEALERSHIP BUT THE MECHANICS AND SERVICE DIRECTOR SAY THEY HAVE NEVER HEARD OF SUCH ISSUES. IT IS ALL OVER THE INTERNET(OVER 4971 COMPLAINTS) ABOUT FORD FOCUS TRANSMISSION ISSUES

Power Train
Filed Jul 1, 201980,000 milesNM

THIS VEHICLE IS EQUIPPED WITH THE 6 SPEED TRANSMISSION THAT FORD AS HAD SO MUCH TROUBLE WITH, HOWEVER THEY WILL NOT REPAIR THE PROBLEM THAT CAUSES THE SHUDDER AS THEY SAY IT FALLS OUT OF THE BUILD DATES. THE CAR ONLY HAS 80,000 MILES ON IT AND SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. IF THERE IS A PROBLEM THAT THEY HAVE ALREADY RECALLED OR PUT OUT A TSB FOR HE DPS6 AUTOMATIC TRANSMISSION, IT SHOULD BE FIXED. WHEN ACCELERATING FROM A STOP THERE IS TRANSMISSION SHUDDER OCCASIONALLY. IT DOESN'T DO IT ALL THE TIME, BUT A LOT OF THE TIME. THIS IS THE SAME THING OTHER PEOPLE ARE FIGHTING WITH JUST A FEW WEEKS PRIOR BUILD DATE. THIS SEEMS TO HAPPEN WHEN YOU ARE TAKING OFF, SOMETIMES WHEN IT SHIFTS TO 2ND GEAR. MOST EVERY TIME IT DOES IT YOU CAN BET YOU ARE PULLING INTO HEAVY TRAFFIC AND ITS GOING TO CAUSE AN ACCIDENT. THE FIRST TIME I NOTICED THIS I HAD JUST DRIVEN ABOUT 400 MILES. SINCE THEN IT HAS BEEN NOTICED MORE.

Unknown or Other
Filed Jun 28, 2019TN

THE PROBLEM IS THE CLUTCH ASSEMBLY AND I DON'T KNOW WHY FORD HASN'T PLACED A RECALL ON THIS. MANY OWNERS ARE HAVING TO DEAL WITH THIS KNOWN ISSUE.

Fuel/Propulsion System
Filed Jun 26, 201973,000 milesFL

I HAVE PICK UP ISSUES DUE TO RECALLED FUEL CPV. I HAVE TO MAINTAIN ABOVE 1/2 TANK OF GAS OR ELSE THE FUEL GAUGE DOES NOT REGISTER CORRECTLY CAUSING ME TO RUN OUT OF GAS BEFORE THE GAUGE REGISTERS EMPTY. THIS HAS HAPPENED WHILE I WAS IN TRANSIT. THE CAR HAS STALLED WHILE IN TRAFFIC. IT IS VERY DANGEROUS. ALSO,THE CAR WILL SPUTTER AND BACKFIRE DUE TO VAPORS GATHERING AT DANGEROUS LEVELS IN TANK.THE MANUFACTURER NOTIFIED ME OF THIS RECALL BACK IN JANUARY AND STILL DOES NOT HAVE REPLACEMENT PART AVAILABLE TO DO RECALL REPAIR. I UTILIZE MY VEHICLE TO TRANSPORT MY MOTHER WHO IS ON OXYGEN. I FEEL VERY UNSAFE DOING SO BECAUSE OF BACKFIRING,STALLING,ETC ;SO I HAVE BEEN HAVING TO SPEND TONS OF EXTRA MONEY ARRANGING FOR ALTERNATE TRANSPORT. THIS IS RIDICULOUS. OVER 6 MONTHS TO MANUFACTURE A REPLACEMENT PART? I WANT THIS PART REPLACED BEFORE A WORSE INCIDENT IS CAUSED BY THIS PROBLEM.

Unknown or Other
Filed Jun 26, 201962,000 milesFL

RECALL WITH THE PCM AND TCM ON THIS VEHICLE ARE A ISSUE CONSISTENTLY EVERY SEVERAL MONTHS IT IS BACK AT THE DEALERSHIP GETTING REPAIRED. THE RECALL ONLY COVERS THE VEHICLE TILL 80,000 MILES. UNFORTUNATELY SINCE IT NEEDS WORK (UNDER RECALL ISSUE) EVERY COUPLE OF MONTHS TO KEEP THE CAR RUNNING I AM AT A LOSS AS TO WHAT I AM SUPPOSED TO DO WHEN MY CAR HITS 80,000. THE CAR HAS A HARD SHIFT, SOMETIMES WILL NOT REVERSE, SOMETIMES WILL NOT START, SOMETIMES WILL NOT PASS 1ST GEAR.

Fuel/Propulsion System
Filed Jun 25, 201996,000 milesTX

WE HAVE HAD A REPEATED CODE P090C THAT HAS ULTIMATELY LED US TO THE CLUTCH ACTUATORS WHICH ARE CONTROLLED BY THE TCM. THIS HAS CAUSED THE TRANSMISSION TO JUMP INTO OTHER GEARS WHILE DRIVING, PREVENTING THE MOVEMENT OF THE CAR ONCE PARKED/THEN ENGAGED INTO REVERSE STOPS WORKING. WITHIN THE 24 HOUR PERIOD, THE CODES DISAPPEAR THEN THE MECHANICS CANNOT DIAGNOSE OR CONFIRM THE ISSUE??? I PURCHASED MY OWN CODE TESTER AND FIGURED THIS OUT ON MY OWN. NOW, FORD STILL DOES NOT HAVE THIS AS A RECALL EVEN THOUGH THIS IS A MAJOR ISSUE WITH THIS MAKE/MODEL. THERE IS AN EXTENDED WARRANTY ON THE PART ITSELF FOR THOSE IN THE SAME SITUATION, HOWEVER, FINDING A DEALER THAT WILL MAKE THE REPAIRS WITHOUT THE CODES IN THE CAR, THAT IS THE REAL DIFFICULTY. THERE IS A CLASS ACTION LAWSUIT FLOATING AROUND FOR THIS ISSUE AS WELL. THIS HAPPENS WHEN THE CAR IS IN DRIVE ON IH 35 IN AUSTIN TEXAS. THIS ALSO HAPPENS WHEN PARKING THE VEHICLE ONCE THE CHECK ENGINE LIGHT COMES ON.

Fuel/Propulsion System
Filed Jun 24, 201960,598 milesNY

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE AN OIL CHANGE AND WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER THIS RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,598. *TR CONSUMER STATED ON MY OWN ACCORD ,I BROUGHT THE VEHICLE TO AN AUTHORIZED FORD DEALERSHIP AND WAS TOLD THE VEHICLE WAS FIXED. LESS THAN 60 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I HAD AN INDEPENDENT MECHANIC PLACE THE CAR ON THE COMPUTER AND IT CAME BACK THE PURGE VALVE, FUEL TANK AND THE FUEL PUMP- THE RECALLED ITEM(S). I RETURNED TO THE FORD DEALERSHIP WITH THE INFORMATION AND THE RECALL LETTER AND THEY REFUSED TO FIX THE PROBLEM, SAID THEY ALREADY FIXED IT, WHICH WAS NOT TRUE. THEY UPDATED THE COMPUTER SOFTWARE, NEVER REPLACED ANY PARTS. I RETURNED TO THE FORD DEALERSHIP WITH THE DIAGNOSTIC TEST WHICH I PAID FOR BY AN INDEPENDENT MECHANIC AND THE FORD MECHANIC TOLD ME I HAD TO PAY FOR THE SAME DIAGNOSTIC TEST AND IT WOULD COST $150 AND THAT THE PARTS ARE NOT COVERED BY THE RECALL AND THAT FORD WOULD NOT PAY FOR IT. FURTHERMORE, I HAVE CONTACTED THE FORD MOTOR COMPAN

Steering
Filed Jun 21, 2019LA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed Jun 18, 201964,000 milesTX

ENGINE WAS STALLING WHEN I CAME TO STOPS, CHECK ENGLINE LIGHT CAME ON. CODE WAS FOR EVAP SYSTEM. IT WAS FOUND THE CANISTER PURGE VALVE WAS FAULTY, CAUSING THE ENGINE STALLING. KEEPING THE GAS TANK FILLED ABOVE HALF TANK ALLEVIATES THE PROBLEM. WE REPLACED THE PURGE VALVE BUT THE CHECK ENGINE LIGHT REMAINS ON AS WE CANNOT REPROGRAM THE PCM AND I CANT AFFORD TO LET MY CAR SIT AT FORD FOR THREE DAYS BEFORE THEY EVEN LOOK AT IT AND THEN THE EXORBITANT COST TO REPAIR.

Fuel/Propulsion System
Filed Jun 14, 2019WI

I RECEIVED A NOTICE BACK IN DECEMBER 2018 ABOUT A RECALL ON A POSSIBLE ISSUE WITH MY CAR'S CPV POSSIBLE STICKING AND STALLING CAR. I FEEL FORD HAS EXCEED A REASONABLE TIME FRAME IN COMING UP WITH A SOLUTION TO THIS ISSUE. MAKING SURE I HAVE A 1/2 TANK OF GAS IN MY CAR AT ALL TIMES IS NOT AN ACCEPTABLE SOLUTION TO ME.

Steering
Filed Jun 13, 201972,000 milesCO

POWER STEERING ASSIST MOTOR GRINDING. STEERING IS NOT AS RESPONSIVE BUT IT WORKS

Power Train
Filed Jun 10, 201940,000 milesAZ

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY ACCELERATING, SHOOK, AND THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR WHILE DRIVING 35 MPH. LARRY H. MILLER FORD MESA (460 E AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) STATED THAT THEY DIAGNOSED THE FAILURE ON A COMPUTER AND IT CHECKED OUT WITH NO ISSUES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC PRIOR TO THE DEALER AND THEY STATED THAT THE TRANSMISSION WAS STILL COVERED UNDER THE ORIGINAL WARRANTY. THE VEHICLE WAS THEN TOWED TO THE DEALER AND REPAIRED. THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 40,000.

Steering
Filed Jun 6, 201923,276 milesMA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ARRIVED AT HIS DESTINATION AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE "STEERING FAULT, SERVICE IMMEDIATELY" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED IN POSITION. THE VEHICLE WAS TOWED TO FRANKLIN FORD (LOCATED AT 175 EAST CENTRAL STREET, FRANKLIN, MA 02038) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,276.

Power Train
Filed Jun 4, 201937,086 milesMO

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE FIRST GEAR WAS MALFUNCTIONING AND SLIPPING. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 396-6100) WHERE THEY REPLACED THE CLUTCH. AFTER THE REPAIRS, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER STATED THAT THERE WAS A DESIGN FLAW WITH THE DOUBLE CLUTCH SYSTEM AND DID NOT OFFER ASSISTANCE WITH THE REPAIRS. THE MANUFACTURER PROVIDED A CASE NUMBER AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 37,086.

Fuel/Propulsion System
Filed Jun 3, 201918,000 milesVA

NHTSA RECALL NUMBER 18V735 HAS NOT BEEN CORRECTED OF SECOND RECALL TO FIX RECEIVED. THE VEHICLE GAS GAUGE IS READING DIFFERENT TO THE VOLUME IN THE GAS TANK AND CHANGES DURING A GIVEN TRIP.WHEN IS THIS RECALL GOING TO BE FIXED??? HAPPENS ALL THE TIME.

Power Train
Filed Jun 2, 201973,000 milesOH

I WAS DRIVING THE FORD FOCUS (2015) ABOUT 40 M/HR WHEN IT SUDDENLY STALLED AND THE TRANSMISSION STARTED TO ACT WEIRD. SERVICE ENGINE CAME ON AND I READ THE CODE AS P090C. I HAD TO CONTROL THE CAR RIGHT AWAY AS IT STALLED. READ A LOT ABOUT THIS CODE ONLINE AND IT SEEMS TO BE A COMMON REPORTED PROBLEM WITH THE FORD FOCUS, AND THERE IS HIGH SAFETY CONCERNS AS WELL AS REOCCURRING ISSUES EVEN AFTER REPAIRS ARE COMPLETED.

Fuel/Propulsion System
Filed May 31, 2019IL

ON YOUR VEHICLE, THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. A STUCK CPV CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION, INACCURATE DISTANCE TO EMPTY (DTE), AND/OR OTHER DRIVABILITY CONCERNS. THE VEHICLE MAY ALSO EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). SAFETY RISK: AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, CAN INCREASE THE RISK OF A CRASH. I HAVE NOT RECEIVED A NOTICE TO HAVE THIS ISSUE FIXED.

Power Train
Filed May 31, 201973,000 milesOH

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE POWERED DOWN AS IF IT WERE IN NEUTRAL. THE VEHICLE ALSO HESITATED WHILE SWITCHING GEARS. THE VEHICLE JUMPED VIOLENTLY AND BEGAN TO FAIL AFTER 20,000 MILES. THE VEHICLE WAS TAKEN TO LIBERTY FORD VERMILLION (4215 LIBERTY AVE, VERMILION, OH 44089, (440) 967-6191) WHERE IT WAS DIAGNOSED THAT THE TEST STATED THAT THE VEHICLE NEEDED A NEW CLUTCH, AND OIL CHANGE. SHORTLY AFTER, THE REPAIR FAILED. THE CONTACT HAD THE VEHICLE REPAIRED FOUR TIMES, BUT NONE OF THE REPAIRS SERVICED THE VEHICLE PROPERLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. *JS *AS*JB

Power Train
Filed May 30, 2019450 milesSC

I HAVE HAD A FAULTY TRANSMISSION SINCE THE DAY I BOUGHT THE CAR AND AS A SINGLE MOTHER, I CAN NOT AFFORD TO BRING THE CAR IN FOR SERVICING EVERY OTHER DAY. THIS TRANSMISSION IS DANGEROUS. IT SHUTTERS AND JOLTS VERY HARD AND IS CREATING DANGEROUS DRIVING CONDITIONS FOR ME AND ANYONE ELSE ON THE ROAD. VEHICLE IS IN MOTION WHEN I AM NOTICING THE PROBLEMS. I WAS ALSO TOLD THAT IT WAS MY FAULT AND THAT THE JOLTING AND SHUTTERING IS NORMAL....WHICH IT IS NOT.

Power Train
Filed May 30, 201971,000 milesWV

I HAVE A 2015 FORD FOCUS SE AND I HAVE MAINTAINED MY VEHICLE. THE TRANSMISSION ABOUT 3 MONTHS AGO HAS STARTED SLIPPING. IT SHOWS NO CODES BUT THE POWER IS DECREASED, IT HESITATES AND JERKS WHEN PULLING OUT AND IT STICKS WHEN SHIFTING. I WORK AT A TIRE AND AUTO GARAGE AND HAVE HAD IT LOOKED OVER.

Unknown or Other
Filed May 26, 2019AZ

THE TRUNK SUSPENSIONS ARE NOT ADEQUATE AND HAVE ALLOWED THE TRUNK TO CLOSE ON THE OWNERS AND FAMILY MEMBERS NUMEROUS TIMES CAUSING ABRASIONS AND HEMATOMAS. THE DEALERSHIP SERVICE REPRESENTATIVES WERE NOTIFIED SEVERAL TIMES, HERE IN KINGMAN, AZ. VEHICLE WAS PURCHASED, NEW IN EUGENE, OREGON AND THIS PROBLEM WAS EVIDENT. "NO CORRECTIONS ARE AVAILABLE." WHY?

Power Train
Filed May 22, 2019110,000 milesGA

WHEN PUTTING MY 2015 FORD FOCUS IN REVERSE FROM PARK IT WENT FORWARD. I REPEATED THIS ACTION 3 TIMES BEFORE IT FINALLY REVERSED! I COULD HAVE GONE DOWN INTO A RAVINE! TOOK THE FORD FOCUS TO RIVERTOWN FORD AND THEY HAD THE CAR FOR 3 DAYS BUT COULD NOT "DUPLICATE" THE COMPLAINT SO THEY COULD NOT FIX IT UNDER WARRANTY. ALSO, THE TRANSMISSION JERKS FORWARD WHEN PUT IN MOTION AND SHAKES WHEN SLOWING DOWN.

Power Train
Filed May 20, 201967,567 milesCT

UPON ACCELERATION MY CAR WILL SKIP AND JUMP. I AM TOLD BY A FORD DEALERSHIP THAT THE CLUTCH HAS TO BE REPLACED AND STOP AT ANY POINT WHILE DRIVING. I'VE REACHED AND FOUND OUT THE SAME MAKE, MODEL, YEAR HAVE THE SAME PROBLEM.COSTING $1980.00 IN REPAIRS. IT'S A SAFETY ISSUE , IT SHOULD BE A RECALL ISSUE.REPAIRS ON SAME TYPE OF CAR ARE BEING DONE WEEKLY 2 TO 3 AT A TIME.

Power Train
Filed May 16, 201978,000 milesMS

MY VEHICLE SHUTTERS AT LOW SPEEDS WHEN PUSHING ON ACCELERATOR, ESPECIALLY AFTER STOPPING AS AT A STOPLIGHT. FORD HAS REPLACED THE CLUTCH ONCE ALREADY FOR THIS PROBLEM. HOWEVER THE PROBLEM HAS SURFACED AGAIN. NOW, WHILE DRIVING ON THE HIGHWAY THE RPMS WILL ESCALATE FOR NO APPARENT REASON. ALSO THE TRANSITION FROM ONE GEAR TO ANOTHER SEEMS AS IF IT IS SLIPPING OR MISSING, AT ANY SPEED. FORD DEALER LOOKED AT IT AND SAID THE CLUTCH NEEDS TO BE REPLACED AGAIN. THE PRICE IS $1253.00.

Steering
Filed May 15, 201970,000 milesTN

SEVERAL TIMES WHEN STARTING THE VEHICLE, I WAS UNABLE TO TURN THE STREERING WHEEL. IT WOULD FLASH A MESSAGE SAYING STEERING ASSIST FAILURE. THE POWER STEERING RACK AND PINION HAS TO BE REPLACED ON A CAR THAT IS 4 YEARS OLD. IT'S COSTING ME 2,000.

Steering
Filed May 14, 201934,000 milesMO

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING FAILED. NO WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND DID FIND A FAILURE. THE DEALER WAS NOT MADE AWARE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE BUT REFUSED TO ASSIST FURTHER. THE FAILURE MILEAGE WAS 34,000. THE CONSUMER STATED COMPUTER CONTROLS STEERING AND FORCED IT TO SHUT DOWN *BF *TR

Power Train
Filed May 10, 201967,950 milesTN

WHEN ACCELLAERATING FROM A COMPLETE STOP THE TRANSMISSION JERKS

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed May 8, 2019153,000 milesMS

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE HESITATED, FELL OUT OF GEAR, AND DECELERATED. THE VEHICLE PERFORMED AS IF IT WERE IN NEUTRAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK UP TO THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO HERRING FORD (LOCATED AT 820 MEMORIAL BLVD, PICAYUNE, MS 39466, (601) 798-8682) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND CLUTCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.

Electrical System
Filed May 8, 2019NJ

I'M HAVING PROBLEMS WITH MY FORD FOCUS 2015 (75000 MILES). WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THERE IS A DELAY IN ACCELERATION. WHEN IT COMES TO DECELERATION, MY VEHICLE CANNOT PROPERLY DOWNSHIFT, EVEN WHEN I APPLY THE BRAKES, THE VEHICLE LURCHES FORWARD. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY HAVE TOLD NO LIGHT ON DASH, NO TMC. THEY KEEP INSISTING IS THE CLUTCH THAT NEEDS TO BE REPLACED AND DON'T WANT TO REPLACE THE TMC. DEALERSHIP IN RUTHERFORD

Power Train
Filed May 6, 20195,000 milesMO

I PREVIOUSLY MAILED SOME INFORMATION IN ABOUT THE POWERSHIFT TRANSMISSION ERROR, THE FOLLOWING IS AN INTERACTION WITH FORD IN 2017 ATTEMPTING TO RESOLVE THIS CONCERN: "[email protected] TUES 8/1/2017 8:20 PM NAME[XXX] FIRSTNAME[XXX] LASTNAME[XXX] VIN[XXX] ZIP CODE63101 EMAIL[XXX] A FORD REPRESENTATIVE WILL BE WITH YOU SHORTLY. [XXX] SAYS: HELLO [XXX]. MY NAME IS [XXX]. HOW CAN I HELP YOU? [XXX] SAYS: GREAT DAY, I WAS ATTEMPTING TO FIND OUT WHAT TYPE OF TRANSMISSION MY VEHICLE HAS AND WAS WONDERING IF YOU ALL COULD FIND OUT FROM THE VIN? [XXX] SAYS: I'LL BE HAPPY TO ASSIST YOU! PLEASE GIVE ME A MOMENT TO LOOK INTO THAT. [XXX] SAYS: THANKS SO MUCH FOR WAITING. UPON RESEARCH, YOUR VEHICLE IS EQUIPPED WITH A 6 SPEED AUTO TRANSMISSION DPS6. I THIS INFORMATION HELPS. DID YOU HAVE ANY OTHER QUESTIONS [XXX]? [XXX] SAYS: YES, IS THIS MODEL A POWERSHIFT, OR SOME OTHER TYPE OR IS THERE ANY DIFFERENCE IN POWERSHIFT WITH OTHER TRANSMISSION TYPES? [XXX] SAYS: LET ME CHECK FOR YOU. [XXX] SAYS: I AM STILL RESEARCHING. I'LL BE WITH YOU SHORTLY. [XXX] SAYS: COOL, NO RUSH ♥ [XXX] SAYS: I APPRECIATE YOUR PATIENCE. IT APPEARS YOUR VEHICLE HAS A DUAL POWER SHIFT. [XXX] SAYS: THANK YOU... I DON'T REALLY HAVE ANY OTHER QUESTIONS AT THE MOMENT.... CAN I REACH BACK OUT IF I DO? [XXX] SAYS: ABSOLUTELY! WE ARE AVAILABLE MON-FRI 8:30AM-10:30PM EST, SATURDAY 11:00AM-7:00PM EST. [XXX] SAYS: THANK YOU SO MUCH, HAVE A BEAUTIFUL WEEK [XXX] SAYS: YOU'RE WELCOME, ENJOY YOU WEEK AS WELL! ____________ THANK

Engine
Filed Apr 30, 201965,987 milesNY

WILL DRIVING DOWN THE STREET THE OTHER DAY MY CAR STALLED OUT WELL DRIVING THIS IS NOT THE FIRST TIME THIS HAS HAPPENED NOT ONLY THAT BUT WHEN YOU ACCELERATE MY CAR GRINDS WHILE SHIFTING GEARS THE FORD DEALERSHIP ALREADY TOLD ME IT'S DUE TO MY RECALL ISSUE BUT WHEN ASKED TO FIX IT THEY TOLD ME I WAS GOING TO HAVE TO PAY THEM FIRST MY CHILDREN WERE IN MY CAR HAD WE BEEN ON THE HIGHWAY WE COULD HAVE BEEN DEAD SOMETHING NEEDS TO BE DONE ABOUT THIS NEEDS TO BE DONE AS SOON AS POSSIBLE BECAUSE I AM TELLING YOU RIGHT NOW IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL HOLD WHOEVER IS READING THIS EMAIL AND FORWARD PERSONALLY RESPONSIBLE

Engine
Filed Apr 29, 2019SC

BOUGHT FORD FOCUS 2015 ON 02/25/2019 AT DRIVE TIME. DURING THE PROCESS, THEY TOLD ME THAT THERE WAS A RECALL ON THE ENGINE STALLING BUT THE ISSUE DIDN'T INVOLVE ANY FURTHER ACTION. IT ONLY TOOK ME 3 WEEKS TO START HAVING ENGINE STALL WHILE DRIVING OR AT STOP LINE WITHOUT ANY CAUTION WARNING. ALSO HAVE ENGINE CAUTION ON THE DASHBOARD ON 04/24/2019.

Engine
Filed Apr 23, 2019MS

CAR CONSTANTLY HAS ISSUES STUTTERING WHEN TRYING TO ACCELERATE. IT CAUSES SHAKING IN THE CAR AND ONLY LIGHTLY LESSENS WHEN THE GAS TANK IS OVER HALFWAY FULL AND/OR HAS A RECENT OIL CHANGE. ALREADY HAD A FEW PARTS REPLACED CONCERNING THE CPV BECAUSE THE GAS PEDAL CEASED FUNCTIONING WHILST DRIVING ON THE INTERSTATE. I'VE GOTTEN THE RECALL NOTICE LETTER BUT NO FULL SOLUTION HAS BEEN OFFERED YET.

Engine
Filed Apr 18, 201969,536 milesMA

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE STALLED AND SHUT OFF. AFTER STALLING, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A FRIEND'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,536.

Steering
Filed Apr 16, 201943,000 milesPA

STEERING TIGHTENED UP WHILE MY DAUGHTER WAS DRIVING THE VEHICLE. SHE BARELY MANAGED TO PULL INTO THE NEAREST PARKING LOT. THEN THIS MESSAGE APPEARED ON THE DASH: STEERING LOSS. STOP SAFELY. COULD NOT STEER THE VEHICLE. HAD TO GET IT TOWED TO THE FORD DEALER. THEY NOTED: FOUND STEERING GEAR BINDING INTERNALLY. REPLACED STEERING GEAR. THE COST OF THE REPAIR WAS $2,109. THE CAR IS ONLY 4 YEARS WITH 43K MILES AND SHOULD NOT REQUIRE SUCH A MAJOR REPAIR. I BELIEVE THIS WAS A MANUFACTURERS DEFECT IN THE PART ITSELF. WE WILL NOT BE BUYING ANY MORE FORDS IN THE FUTURE. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND FUTURE ISSUES WE ARE GOING TO HAVE WITH IT.

Power Train
Filed Apr 15, 201985,000 milesMO

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED. WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE JERKING STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203 (913) 631-0000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 85,000.

Steering
Filed Apr 14, 201929,000 milesIL

PURCHASED 2015 FORD FOCUS IN AUG 2018 USED, BEEN DRIVING FINE FOR 8 MONTHS; CAR HAS LESS THAT 30,000 MILES. ON 4/10/19, I STARTED THE VEHICLE AND THE DASH INDICATED A STEERING FAULT ASSIST WARNING WHILE STATIONARY IN A LEVEL PARKING RAMP. NO POWER STEERING ALL OF A SUDDEN. CALLED COURTESY FORD IN DAVENPORT IOWA ON 4/11/19. SERVICE DEPARTMENT THERE STATED THEY THINK FORD SHOULD RECALL AS HE (GARRETT) HAD THREE FOCUS' WITH SAME ISSUE-ONE WAS IN THE SHOP AT THAT MOMENT TO HAVE THE ENTIRE STEERING RACK REPLACED AT APPROXIMATE COST OF $2,500. THAT IS ONE QUARTER OF WHAT I PAID FOR THE CAR. 4/11/19 & 4/12/19, CALLED COURTESY IN MOLINE ILLINOIS WHERE I PURCHASED THE CAR, AND NO RESPONSE/CALL BACK. TOOK CAR TO AUTOZONE IN ROCK ISLAND ON 4/11/19 AND THE TECH THERE SAID HE HAS SEEN SEVERAL OF THESE FAULTS AND THINKS A RECALL IS COMING. DID RESEARCH ONLINE AND NOTICED RECALL 15S18 FOR SAME ISSUE ON FORDS FROM 2011-2014 DUE TO FAULTY POWER CONTROL MODULE SYSTEM. 4/12/19 FILED COMPLAINT CAS17644387 WITH FORD DIRECTLY. INTERNET SEARCH INDICATED THE STEERING ASSIST FAULT HAS OCCURRED WHILE THE CAR WAS IN MOTION-LUCKILY, I WAS PARKED.I HAVE A CAR THAT IS UNSAFE TO DRIVE AND THINK, BASED ON THE POINTS NOTED, THIS SHOULD BE INVESTIGATED.

Fuel/Propulsion System
Filed Apr 12, 201968,000 milesFL

THERE IS AN ACTIVE RECALL ON MY VEHICALE FOR CPAV VALVE. MY CAR IS EXPERIENCING ALL SYMPTOMS OF THE RECALL, BUT THE DEALERSHIP IS TELLING ME I MIGHT NOT BE COVERED BECAUSE MY VEHICLE PASSED A TEST A FEW MONTHS AGO WHEN I BROUGHT IT IN FOR ANOTHER ISSUE (THE TRANSMISSION, WHICH WAS UNDER WARRANTY). THEY SAY THEY ARE WAITING TO HEAR BACK FROM FORD FOR FURTHER INSTRUCTION, BUT I HAVE BEEN WAITING FOR MORE THAN 2 DAYS WITH NO RESPONSE.

Fuel/Propulsion System
Filed Apr 12, 201925,000 milesGA

BEEN WAITING 2 MONTHS FOR FUEL TANK AND OR VALVE TO FIX RECALL. VEHICLE SHUTTERS. NOW I CALL ABOUT THE PARTS COMING IN AND THE SERVICE WRITER (SR) STATES THE FUEL PUMP WILL BE REPLACED AS WELL. I TRIED TO CONFIRM THIS WITH FORD AND THEY HAD NO KNOWLEDGE OF FUEL PUMP BEING ADDED TO THE FIX.

Engine
Filed Apr 11, 201942,000 milesCA

MY ENGINE CONSTANTLY STALLS WHEN ACCELERATING. THIS HAPPENS NOT ONLY IN LOW RPM USE BUT ALSO WHEN I AM ON THE FREEWAY. THE STALLING MAKES MY CAR SHAKE AND IT IS MAKING DRIVING EXTREMELY DANGEROUS AND I AM CONSTANTLY HESITANT TO HAVE MY FAMILY INSIDE OF MY CAR. I AM STILL WAITING FOR THE RECALL TO CONTACT TO FIX THE SOLUTION BUT IT IS TAKING AN UNREASONABLE AMOUNT OF TIME. PLEASE EXPEDITE THENHTSA RECALL REGARDING MY CAR.

Fuel/Propulsion System
Filed Apr 9, 201960,000 milesFL

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BARTOW FORD (2800 US HWY 98 N, BARTOW, FL 33830, (800) 533-0425) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TOOK NUMEROUS ATTEMPTS TO RESTART. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SteeringCrash
Filed Apr 8, 201942,300 milesWA

WHILE TRYING TO MAKE A SLIGHT LEFT TURN FROM CURB SIDE PARKING TO GET ON THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND SINCE I WAS NOT ABLE TO MAKE IT TURN TO THE RIGHT I WAS HIT IN THE FRONT BY A CAR COMING FROM BEHIND. THE VEHICLE WAS TURNED OFF AND RESETARTED. IN ADDITION WHEN THE COPS ARRIVED TO THE SCENE OF COLLISION THEY REQUESTED TO SEE IF THE CAR CAN BE MOVED AND WHEN I SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAYED REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE HAD TO BE TOWED TO COOKS AUTO REBUILD LAKE CITY SEATTLE. THE OFFICER WHO REPORTED TO THE SCENE OF COLLISION ISSUED ME A MOVING VIOLATION TICKET VIA MAIL WITH REASON OF WRONG TURN FROM PARK NOT KNOWING THE REAL STEERING WHEEL MECHANICAL FAILURE. I PAID THE TICKET TO AVOID LATE FEES AND FINES.

Fuel/Propulsion System
Filed Apr 6, 201955,400 milesCT

MY 2015 FORD FOCUS HAS BEEN HAVING STALLING ISSUES. MY VIN# IS ON THE RECALL LIST AND THE LETTER THAT I RECEIVED FROM 12/2018 ADVISED THAT I KEEP AT LEAST HALF A TANK OF GAS IN MY CAR. HOWEVER, MY CAR STALLS EVEN WHEN I KEEP A FULL TANK. MY CAR ALSO SHUDDERS AND SOMETIMES EVEN TURNS OFF AFTER I FILL MY GAS TANK. WHEN MY CAR IS ABOUT TO STALL, I SEE THAT THE TACHOMETER WILL SUDDENLY FLUCTUATE AND THEN SIMPLY DROP TO ZERO. THIS USUALLY HAPPENS WHEN I'M ABOUT TO COME TO A STOP BUT OCCASIONALLY OCCURS WHEN I'M SIMPLY DRIVING DOWN THE ROAD. MY CAR NOW STALLS ON A DAILY BASIS. I HAVE CALLED THE FORD MOTOR COMPANY THREE TIMES IN THE LAST 30 DAYS AND TOLD THEM WHAT IS HAPPENING AND HOW UNSAFE IT IS TO DRIVE A CAR IN THIS WAY. EACH TIME I AM TOLD THAT THEY DON'T KNOW WHEN THE PARTS WILL ARRIVE TO THE DEALERSHIP FOR REPAIRS, EVEN THOUGH MY RECALL LETTER SAID BY THE END OF THE FIRST QUARTER OF 2019. I TOOK MY CAR TO MY MECHANIC AND THEY ALSO STATED THAT MY STALLING ISSUES ARE MOST LIKELY RELATED TO THE RECALL. I NO LONGER DRIVE MY CAR ON THE HIGHWAY AND TRY TO MAINLY STICK TO DRIVING ON BACKROADS WHERE POSSIBLE DUE TO FEARS OF STALLING AND POSSIBLY GETTING INTO AN ACCIDENT BUT THIS IS A HIGHLY IRRESPONSIBLE SITUATION FROM FORD. ASSISTANCE WOULD BE GREATLY GREATLY APPRECIATED. I PROVIDED THE DATE OF 4/6/19 AS THE DATE OF MY CAR STALLING BUT, AS I STATED EARLIER, THIS HAPPENS DAILY AND IS UNSAFE.

Fuel/Propulsion System
Filed Apr 5, 201944,470 milesFL

MY CAR STALLS WHEN ON THE HIGHWAY & LET OFF THE GAS & SPEED REDUCES RPMS DROP & CAR STALLS. VERY DANGEROUS. FORD HAS A RECALL ISSUE WITH THE CANISTER PURGE VALVE BUT MY VIN# IS NOT ON THAT LIST FOR SOME REASON. PLEASE HELP IT IS DANGEROUS!!

Steering
Filed Apr 5, 201955,939 milesVA

RACK AND PINION AREA MAKES A LOUD RUBBING NOISE. EVERY TURN TO THE LEFT OR RIGHT HARD TO TURN WHEN DRIVING AT LOW SPEEDS 0-20 MPH

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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