Page 43 of 53 · complaints 2,101–2,150 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Apr 21, 2016MI

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION SHUDDERS ON ACCELERATION AND CLUTCH HAS KICKED OUT OF GEAR INTO NEUTRAL. *SMD THE CONSUMER STATED THE TRANSMISSION HAS BEEN A PROBLEM SINCE THE FIRST DAY, THE VEHICLE WAS PURCHASED. THE TRANSMISSION WAS REPROGRAMMED A COUPLE OF TIMES, BUT TO NO AVAIL. THE DEALER THEN STATED THE CLUTCH WAS BAD. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

Power Train
Filed Apr 21, 2016SC

I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN SEPTEMBER 2014. I WAS BACK AT THE DEALERSHIP ON SEPTEMBER 17, 2015 WITH 17,000 MILES BECAUSE OF THE SHUDDERING &, HESITATIONS COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATING. MY CLUTCH WAS REPLACED ON OCTOBER 15, 2015. I WAS BACK TO THE DEALERSHIP ON JANUARY 8, 2016 AND AGAIN ON MARCH 10, 2016, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A HAZARD & EXTREMELY STRESSFUL TO DRIVE THE CAR ON A DAILY BASIS. I HAVE TO DRIVE 100 MILES A DAY ROUND TRIP FOR WORK. THE SERVICEMAN AT MIKE REICHENBACH SAID IT WOULD NEVER BE MORE THAN 80% DUE TO THE TYPE OF CLUTCH IN THE TRANSMISSION IS FOR A STRAIGHT DRIVE VEHICLE. AS OF TODAY MY CAR IS JUST AS BAD AS EVER IF NOT WORSE, I HAVE BEEN FORTUNATE SO FAR AS NOT BE IN AN ACCIDENT, BUT LOOKING FOR IT TO HAPPEN ANYDAY WITH THE ISSUES IN THE TRANSMISSION. I FEAR FOR MY SAFETY EVERY TIME I HAVE TO STOP FOR ANY REASON BECAUSE OF THIS STALL, HESITATION AND SOMETIMES SLOW ON ACCELERATION.

Power Train › Clutch Assembly
Filed Apr 20, 20168,322 milesMA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD SHUDDER AND HESITATE. THE VEHICLE WOULD INDEPENDENTLY SLOW DOWN WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME REPAIR ON FOUR SEPARATE OCCASIONS AND EACH REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,322.

Engine
Filed Apr 18, 201637,000 milesNC

DESIGN FLAW IN "DOUBLE CLUTCH" AUTOMATIC TRANSMISSION THAT CAUSES "SHUDDER" AT LOW SPEEDS, SLIPPING ON HILLS, AND "JERKING" AT HIGHER SPEEDS. MOST APPARENT AT LOW SPEEDS, SUCH AS ACCELERATING AFTER A STOP LIGHT OR SIGN, OR ON A HILL. DEALER AND MANUFACTURER REFUSE TO FIX, BEYOND A SOFTWARE UPDATE TO THE TRANSMISSION MODULE. ONGOING.

Power Train
Filed Apr 14, 201682,000 milesMO

MY 2014 FORD FOCUS IS EXPERIENCING SHUDDERING ISSUES WHEN SHIFTING BETWEEN FIRST AND SECOND TYPICALLY. I HAVE TAKEN ANY END TO GET THE RECALL DONE ON IT FOR THE REPROGRAMMING AND IT HELPED AT FIRST BUT NOW THE SHUTTERING HAS CONTINUED AFTER ABOUT 6 MONTHS.

Power Train
Filed Apr 12, 201616,700 milesNC

I JUST BOUGHT THIS CAR 1 MONTH AGO AND WHEN IT IS AT A STOP AND YOU HIT THE ACCELERATOR, IT SHUDDERS BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 3RD. IT IS GETTING WORSE THE LONGER THE PROBLEM GOES ON. I HAVE TAKEN IT TO PARKWAY FORD IN WINSTON SALEM, NC AND WAS TOLD IT WAS A COMMON PROBLEM AND THAT THE PART HAS BEEN ORDERED AND COULD TAKE 3+ MONTHS BEFORE IT WILL COME IN AND MY CAR CAN BE FIXED. IN THE MEANTIME, I AM DRIVING A CAR THAT ACTS LIKE IT'S GOING TO STALL OUT IN THE MIDDLE OF THE ROAD. HAVING TO WAIT POSSIBLY 3 MONTHS FOR THE WARRANTY REPAIRS TO BE COMPLETED IS UNACCEPTABLE.

Power Train
Filed Apr 11, 20166,000 milesCT

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING GEAR AND THE LINKAGE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND MULTIPLE WARNINGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED IN PARK AND THE REVERSE POSITION AND FAILED TO SHIFT OUT OF THOSE POSITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.

Power Train
Filed Apr 11, 2016KS

BOUGHT CAR BRAND NEW IN JUNE 2014. HAVE HAD TRANSMISSION REDONE. NOW HAVING SAME ISSUE AGAIN. FRONT SEAT BELTS REPLACED. NOW NEED REPLACED AGAIN. HAVE HAD DEALER REPAIR OUTSIDE DOOR SKIN ON FRONT PASSENGER DOOR DUE TO TRANSPORT DAMAGE. HAD TO TAKE CAR IN TO HAVE INTERIOR DOOR REPOSITIONED DUE TO POOR DEALER WORKAMANSHIP. I HAVE HAD THIS CAR IN FOR REPAIRS MORE THAN ANY VEHICLE I HAVE EVER OWNED. CAR CURRENTLY HAS ABOUT 33,000 MILES ON IT.

Power Train
Filed Apr 11, 201615,000 milesSC

I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN AUGUST 2013 AND PAID IN FULL. I WAS BACK AT THE DEALERSHIP AT LESS THAN 15,000 MILES BECAUSE OF THE GRINDING, STALLING, HESITATIONS, AND JERKING COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATION. MY CLUTCH HAS BEEN REPLACED TWICE AND I HAVE BEEN BACK TO THE DEALERSHIP COUNTLESS TIMES, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A PAIN TO DRIVE THE CAR ON A DAILY BASIS. ALL OF THE SERVICEMEN SAY THE SAME THING: "IT WILL ADJUST TO YOUR DRIVING OR IT'S SUPPOSED TO FEEL THAT WAY". I AM CURRENTLY WAITING ON A NEW CLUTCH TO HAVE IT REPLACED ONE AGAIN. I FEEL AS IF I AM NOW STUCK WITH THIS VEHICLE WITH NO HOPE!

Power Train
Filed Apr 7, 20163,000 milesNC

MY CAR HAS 33581 MILES AND ALREADY PUT SECOND SET OF TIRES ON IT. THE PROBLEM IS THAT THE TRANSMISSION IS NO GOOD. PROBLEM STARTED AT 3000 MILES WHEN THE CAR TOTALLY SHUT DOWN IN THE MIDDLE OF TRAFFIC ON THE INTERSTATE BETWEEN SYLVA,NC AND WAYNESVILLE ,NC . THE CAR WILL NOT TAKE A HILL WITHOUT SPINNING TIRES, IT EVEN DOES IT AT RED LIGHTS....HELP.

Power Train
Filed Apr 6, 201622,671 milesLA

HAVE HAD THE VEHICLE FOR JUST OVER A YEAR. HAD PERFORMED WELL UNTIL ABOUT 20,000 MILES. I DO A LOT OF DRIVING FERRYING CHILDREN TO AND FROM SCHOOL, TO SPORTING EVENTS, GETTING MYSELF TO AND FROM WORK. THE VEHICLE BEGAN TO HESITATE AND IT SEEMED LIKE THERE WAS A TIMING ISSUE WITH THE SHIFTING MECHANISM. I OFTEN HAD TO MASH DOWN ON THE ACCELERATOR TO GET IT TO ADVANCE. IT IS VERY TRICKY IN TRAFFIC ESP. ON THE INTERSTATE. WE ARE OBLIGED TO USE I-10, THE BUSIEST HIGHWAY IN AMERICA, AND TO GO ACROSS THE I-10 MISSISSIPPI RIVER BRIDGE WHERE SUCH HESITATION AND LACK OF CONTROL OF SPEED COULD PROVOKE A FATAL ACCIDENT. TOOK IT TO THE DEALERSHIP, THE SERVICE MANAGER IMPLIED THAT I DIDN'T KNOW HOW TO DRIVE IT CORRECTLY GIVEN THAT IT IS NOT TRULY AN "AUTOMATIC" TRANSMISSION. MIND YOU IT IS NOT MARKETED AN ANYTHING BUT AN AUTOMATIC. THEY PERFORMED SOME KIND OF COMPUTER ADJUSTMENT. THE PROBLEM CONTINUES TO MANIFEST ITSELF HOWEVER ESPECIALLY AFTER THE CAR HAS WARMED UP. TOOK IT BACK IN AND THE SERVICE GUY WAS NOT VERY HELPFUL, STILL IMPLYING THAT I JUST NEEDED TO ADJUST MY METHOD OF DRIVING. AM NOW WAITING ON A NEW SET OF CLUTCHES THAT WILL "REPAIR" THE PROBLEM BUT NOT GET RID OF THE "SHUTTERING". I HAVE NOT BEEN GIVEN A LOANER CAR IN THE INTERIM AND CONTINUE TO SUBJECT MY CHILDREN TO THESE UNSAFE CONDITIONS. THERE IS OBVIOUSLY A DESIGN FLAW IN THIS TRANSMISSION AND FORD NEEDS TO OWN UP TO IT AND DO WHAT IS RIGHT FOR CUSTOMERS BEFORE THERE IS A MAJOR ACCIDENT AND FATALITIES.

Power Train
Filed Apr 6, 201646,000 milesMI

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE VIBRATING VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS REPAIRED WITH A REBUILT TRANSMISSION TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Electrical System
Filed Apr 6, 201619,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION JERKED EXCESSIVELY. THE CONTACT HAD TO SLOWLY REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL TO STOP THE JERKING. IN ADDITION, THE HORN AND THE ALARM SYSTEM NO LONGER WORKED. THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF WHILE THE CONTACT WAS DRIVING. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

Power Train › Clutch Assembly
Filed Apr 5, 20168,000 milesKY

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Power Train
Filed Apr 5, 2016MI

I HAVE BEEN DEALING WITH THIS ISSUE SINCE JUST MONTHS AFTER PURCHASING MY BRAND NEW FOCUS. AS I HAVE BEEN TOLD THAT WHILE THE VEHICLE IS AN AUTOMATIC TRANSMISSION, IT USES A CLUTCH IN THE TRANSMISSION LIKE A MANUAL, RESULTING IN AN ISSUE WITH SHIFTING. WHEN ACCELERATING, THE VEHICLE SHUTTERS AND HESITATES, CAUSING SEVERE ISSUES DURING STOP-AND-GO TRAFFIC OR IN CITY DRIVING. ADDITIONALLY, AFTER THE SHUTTLE, THE VEHICLE WILL DO ONE OF TWO THINGS. IT WILL EITHER JERK FORWARD OR DO NOTHING AT ALL AFTER LETTING OFF THE GAS PEDAL. BECAUSE YOU NEVER KNOW WHICH IT WILL BE, KEEPING AT LEAST 20 FEET (USUALLY MORE) AWAY FROM THE VEHICLE IN FRONT OF YOU IS NECESSARY TO AVOID AN ACCIDENT. ADDITIONALLY, THE VEHICLE EXPERIENCES THIS WHILE MERGING ON AN EXPRESS WAY. THE RPM GAUGE WILL SHOW A SIGNIFICANT INCREASE AS WELL AS THE SOUND, BUT THE VEHICLE WILL NOT REACT AS THE RPMS SHOW. IT WILL HESITATE AND THEN EITHER JERK FORWARD, OR NOTHING AT ALL. I HAVE TAKEN MY FOCUS TO MULTIPLE FORD SERVICE DEPARTMENTS AND EACH TIME, THE DEALERSHIP DOES NOT PROVIDE A PERMANENT SOLUTION. THEY WILL EXPLAIN THAT THEY FIXED IT, EITHER BY INSTALLING A NEW CLUTCH, OR GIVING IT A SYSTEM UPDATE, AND EACH TIME THE PROBLEM CONTINUES BACK. I HAVE TAKEN MY VEHICLE TO DEALERSHIPS WHO HAVE ACKNOWLEDGED THE PROBLEM AND HAVE NOT BEEN ABLE TO SOLVE IT FIVE SEPARATE TIMES. MOST RECENTLY, I HAVE NOTICE THE ISSUE BECOMING MORE SEVERE - ESPECIALLY AFTER DRIVING LONG DISTANCES. THIS IS ABSOLUTELY UNACCEPTABLE AND I AM EXTREMELY

Electrical SystemFire
Filed Apr 5, 201620,200 milesTX

MY VEHICLE HAS HAD NUMEROUS TRANSMISSION PROBLEMS, GOING INTO REVERSE WHILE DRIVING, SHUTTING OFF WHILE DRIVING, ETC. RECENTLY, THE POWER STEERING COMPLETELY WENT OUT AND REVERTED TO MANUAL STEERING. TODAY, WHILE DRIVING IT FOR A WHILE, I NOTICED A BURNING SMELL AND PULLED OVER. UNDER THE HOOD, THE FUSE BOX HAD CAUGHT FIRE, BUT WAS BLOWN OUT BY THE WIND WHEN I OPENED THE HOOD. 20,500 MILES.

Power Train
Filed Apr 4, 2016PA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT LOW SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED WITHOUT WARNING. IN ADDITION, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Mar 31, 201652,617 milesGA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE GETTING THE VEHICLE SERVICED, THE TECHNICIAN INFORMED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,617.

Power Train
Filed Mar 30, 201628,000 milesAZ

BOUGHT CAR FEBRUARY OF 2016 AT 28,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. I TOOK THE CAR IN TO FORD AND WAS TOLD THAT IT WAS THE CLUTCH AND IT WOULD TAK 8-12 WEEKS FOR THE PART TO COME IN AND IN THE MEAN TIME I CAN DRIVE THE CAR WITHOUT WORRY. I DO WORRY BECAUSE MY SON JUST GOT HIS LICENSE AND I AM AFRAID THAT THE HESITATION WILL CAUSE AN ACCIDENT. I DID SOME RESEARCH AND NOTICED THAT THIS IS SOMETHING THAT A LOT OF FOCUS OWNERS ARE DEALING WITH. THIS IS VERY DANGEROUS AND THE VEHICLE SHOULD BE RECALLED.

Fuel System, Gasoline
Filed Mar 29, 2016OH

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ THE CONSUMER STATED THE PROBLEM WAS RECTIFIED. UPDATED 05/05/16.*JB

Engine
Filed Mar 28, 20168,875 milesWI

WE BOUGHT A 2014 FOCUS ON MARCH 27, 2015 AND DROVE THE FOCUS WITHOUT PROBLEMS UNTIL JANUARY 2016. ON FEBRUARY 22, 2016, THE ENGINE OIL WARNING WAS FLASHING. ALMOST ALL THE OIL WAS DEPLETED. IT HAD BEEN LESS THAN 5,000 MILES SINCE THE LAST OIL CHANGE, SO IT WAS STRANGE. WE TOOK OUR CAR INTO KAYSER FORD THE NEXT DAY. THEY COULDN'T FIND ANYTHING SUSPICIOUS. IT WAS CONCLUDED THAT NOT ENOUGH OIL WAS FILLED PREVIOUSLY. THEY THEN FILLED OIL TO THE MAX LEVEL. ON MARCH 10, WE CHECKED THE OIL LEVEL AFTER 500 MILES SINCE THE LAST CHANGE. THE OIL LEVEL WAS LOW. WE WENT BACK TO KAYSER, AND THEY FOUND THAT THE OIL LEVEL VARIED. THEY SUSPECTED AN OIL BURNING PROBLEM. WE THEN MADE AN APPOINTMENT WITH AN ENGINE SPECIALIST AND HAD 2 QUARTS OF OIL PUT IN. ON MARCH 15, WE VISITED KAYSER AGAIN AND HAD THE ENGINE SPECIALIST CHECK IT. THEY AGAIN FELT THAT NOT ENOUGH OIL WAS FILLED THE LAST TIME, AND WE SHOULD BRING IT BACK AFTER ANOTHER 500 MILES. THE LAST FULL OIL CHANGE WAS DONE BY KAYSER ON FEBRUARY 23. WE MADE ANOTHER APPOINTMENT ON MARCH 24, AND WE THEN WENT ON A 400 MILE TRIP. AFTER WE ARRIVED AND CHECKED THE OIL ON MARCH 20, THE OIL WAS MUCH LOWER THAN THE MINIMUM LEVEL. SINCE IT WAS SUNDAY AND WE DID NOT WANT TO RISK AN ACCIDENT, WE ADDED FORD MOTORCRAFT 5W20 OIL. ON MARCH 24, WE WENT BACK TO KAYSER AND THE TECHNICIAN SAID THAT WE HAD TO COME BACK AGAIN LATER BECAUSE WE ADDED OIL SINCE THE LAST SERVICE. WE SHOWED EVIDENCE THROUGH PHOTOS, BUT HE REFUSED TO DO A DETAILED DIAGNOSIS. HE SAID TH

Power Train
Filed Mar 23, 20165,000 milesPA

BOUGHT CAR BRAND NEW IN JUNE OF 2014. AFTER APPROX. 5,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. OTHER TIMES IT FEELS LIKE IT IS GOING TO STALL OUT AT ANY TIME. I MENTIONED THIS AT MY LAST VISIT TO DEALER AND WAS TOLD IT IS "NORMAL FOR THIS TYPE OF TRANSMISSION". THEY SAID THEY MADE SOME ADJUSTMENT AND THERE WAS NOTHING ELSE THAT CAN BE DONE. THIS IS UNACCEPTABLE! HOW MANY COMPLAINTS MUST BE RECORDED BEFORE ANYTHING IS DONE ABOUT THIS PROBLEM?? I FEEL UNSAFE AT TIMES AND HOPE THE GOVERNMENT CAN PUT SOME PRESSURE ON THE FORD COMPANY TO OWN RESPONSIBILITY AND CORRECT THIS ONGOING PROBLEM.

Power Train
Filed Mar 22, 201610,000 milesMI

I BOUGHT MY 2014 FORD FOCUS IN AUGUST OF 2014, EVER SINCE I HAVE HAD TRANSMISSION PROBLEMS. THE CAR SHAKES, SHUDDERS AND JERKS WITH ACCELERATION. IT ALSO MAKES A GRINDING VIBRATING NOISE. I HAVE TAKEN IT IN FOR SERVICE MULTIPLE TIMES AND HAVE BEEN TOLD THIS IS NORMAL FOR FORD CARS. I DO NOT FEEL SAFE DRIVING AND AM AFRAID THE CAR WILL STALL ONE DAY AS I DO A LOT OF CITY DRIVING WITH MULTIPLE STOPS AND ACCELERATIONS. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A NEW CAR. FORD NEEDS TO RECALL THIS ISSUE, AS IT IS A DANGER TO DRIVERS.

Fuel/Propulsion System
Filed Mar 21, 201664,000 milesPA

THROTTLE BODY ASSEMBLY HAS BEEN REPLACED 3 TIMES ALONG WITH THE PEDAL AND THE CAR KEEPS BREAKING DOWN. COMPLAINT HAS BEEN FILED WITH FORD AND THEY REFUSE ACCEPT ANY LIABILITY. I BROKE DOWN 3 TIMES DOING 70 MILES PER HOUR AND ALMOST GOT INTO A SERIOUS ACCIDENT. EACH PART WE REC'D HAS BEEN DEFECTIVE AND WILL ONLY WORK UP TO A CERTAIN MILE AND THEN THE CAR SHUTS OFF . I UNDERSTAND THAT IN 2013 THEY HAD THE SAME ISSUE BUT ALSO REFUSED TO DO NATIONAL RECAL. WE WAITED OVER 30 DAYS FOR THE PART TO HAVE IT CRAP OUT AGAIN. I WAS TOLD THIS PART WAS ON NATIONAL BACK ORDER AS THE ENTIRE COUNTRY WAS OOS. TO ONLY HAVE THE PART REPLACED 3 TIME.S

Electrical System
Filed Mar 21, 201620,000 milesNJ

SINCE DAY ONE THIS CAR'S TRANSMISSION HAS NOT WORKED PROPERLY. I SHOULD HAVE JUST BROUGHT IT RIGHT BACK TO THE DEALER THAT DAY. IT HAS BEEN BACK 4 TIMES FOR TRANSMISSIONS ISSUES: SHUTTERING AT TAKE OFF, ACCELERATES ON ITS OWN WITHOUT YOUR FOOT ON THE GAS, KEEPS CHANGING GEARS WHEN TRYING TO ACCELERATE ON A HIGHWAY, LURCHES FORWARD WHEN MOVING SLOWLY (PULLING INTO A GAS STATION), RPMS GO UP WHEN YOU TAKE YOUR FOOT OFF OF THE GAS AND DO NOT DROP BACK DOWN AGAIN UNTIL YOU ARE AT A COMPLETE STOP. THE FRONT BRAKES ARE COMPLETELY WORN. I SEE THESE COMPLAINTS ON THE INTERNET OVER AND OVER AGAIN. TODAY WE WERE DRIVING THE CAR ON A HIGHWAY AND IT JUST STOPPED ACCELERATING. HAD TO PULL OVER VERY QUICKLY TO GET OVER TO THE SHOULDER SAFELY. MOTOR WAS STILL RUNNING WITH AN ENGINE FAULT MESSAGE WAS DISPLAYED. FORD'S ROADSIDE ASSISTANCE DOESN'T EVEN COVER GETTING YOUR CAR OFF OF A TOLL ROAD AND LIVING IN NJ THEY ARE HARD TO AVOID. THE DEALER SAYS THAT THAT IS THE WAY THE CAR DRIVES. THEY WRITE UP THE PAPER WORK VERY VAGUE AND NEVER PUT THE CORRECT DESCRIPTION FOR THE ISSUES. THE CAR GOES IN AND OUT OF THE SERVICE DEPARTMENT - PROGRAMMING UPDATE. THERE ARE 479 COMPLAINTS FOR THIS CAR ON JUST THIS SITE FOR MOSTLY THE SAME ISSUE. THE OTHER 2 CARS I OWN HAVE 0 AND 35 COMPLAINTS ON THIS SITE - BIG DIFFERENCE. MY LAST FORD.

Unknown or Other
Filed Mar 21, 201616,020 milesFL

CAR HESITATES, VIBRATES & SHAKES WHEN ACCELERATING FROM A STOPPED POSITION TO LOW SPEEDS. I DO A LOT OF CITY DRIVING, HIGHWAY DRIVING, DRIVING IN RURAL NEIGHBORHOODS. I ALSO, ON MY WAY, TO AND FROM WORK HAVE TO CROSS A SET OF RAILROAD TRACKS & I AM SO WORRIED THAT MY CAR MAY GET STUCK ON THE TRACKS, OR MY CAR WON'T ACCELERATE AS IT SHOULD AT A TRAFFIC LIGHT OR STOP SIGN & THE CAR BEHIND ME WON'T STOP IN TIME & THERE COULD BE AN ACCIDENT & I/ANY PASSENGERS COULD BE INJURED. BOTTOM LINE: I AM EXTREMELY CONCERNED FOR MY PERSONAL SAFETY IN A RELATIVELY NEW VEHICLE - PURCHASED IN DECEMBER OF 2014. I SHOULDN'T BE HAVING THESE PROBLEMS IN SUCH A NEW VEHICLE. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, IT WAS A RECALL, SO THEY RESET THE COMPUTER SYSTEM, SAID IT WOULD TAKE 1,000 MILES TO RELEARN MY DRIVING. AFTER THE 1,000 MILES, IT WENT BACK TO THE SHAKING, VIBRATING & HESITATING. 2ND TIME BRINGING IT IN, I HAD THE MANAGER OF THE SERVICE DEPARTMENT RIDE WITH ME & HE FELT THE SHAKING, SO, AGAIN, THEY RESET THE SYSTEM AGAIN, GAVE ME THE INFO ABOUT WAITING 1,000 MILES TO RESET. AFTER THE 1,000 MILES, IT AGAIN, BEGAN SHAKING, VIBRATING & HESITATING AT LOW SPEEDS. THE SERVICE MANAGER GAVE ME HIS CARD & SAID IF I HAD ANY PROBLEMS, GIVE HIM A CALL. 3RD TIME BRINGING IT IN, THE SERVICE DEPARTMENT HAD A MECHANIC RIDE WITH ME. SAID HE FELT THE VIBRATIONS, SHAKING, HESITATION. WHILE AT THE SERVICE DESK, HE THEN HAD THE AUDACITY TO TELL ME THAT THE PROGRAM RELEARNS BAD BEHAVIORS INSTEAD OF THE G

Power Train
Filed Mar 20, 201610,000 milesIL

CAR JERKS, HESITATES FROM STOPPED POSITION. CLUTCH REPLACED AT 10,000 MILES. AT 15,000 MILES CAR WAS BROUGHT BACK INTO THE DEAL. COMPUTER ADJUSTMENTS MADE ON THE CLUTCH AND PUT WITHIN RANGE. CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP 3 MORE TIMES. THE LAST ON MARCH 10 2016. CAR STARTED TO JERK AND HESITATE THE VERY NEXT DAY. I NEED MY CAR FOR WORK AND THIS IS UNACCEPTABLE. THE TRANS NEEDS TO BE RECALLED. I HAVE HAD A FORD SINCE 1982. MY 2 BROTHERS WORK FOR FORD FOR OVER 30 YEARS. I AM REALLY CONSIDERING MOVING ON FROM FORD WITH MY NEXT VEHICLE. VERY FRUSTRATED CUSTOMER.

Power Train
Filed Mar 17, 201625,000 milesMN

THE TRANSMISSION ON THE FOCUS IS INEFFECTIVE AND, QUITE FRANKLY, DANGEROUS. DELAYED STARTS AND FAILURES TO ACCELERATE ARE THE NORM. FORD REFUSES TO FIX THIS KNOWN PROBLEM AND THIS MODEL REALLY SHOULD BE RECALLED BEFORE INJURIES HAPPEN.

Power Train
Filed Mar 17, 2016201,000 milesTX

WHILE TURNING AT A LIGHT, MY STEERING WENT OUT AND CAUSED ME TO VEER INTO ONCOMING TRAFFIC IN THE OPPOSING LANE. IT NOW TAKES GREAT EFFORT AND MUSCLE TO MAKE AND TURNS IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE SHOP NUMEROUS TIMES DUE TO A FAULTY TRANSMISSION. NOW WHEN I TURN ON THE VEHICLE, THE INSTRUMENT PANEL DISPLAYS THAT THERE IS AN URGENT TRANSMISSION FAULT, THEN IT WILL FLASH THAT THERE IS AN URGENT STEERING ASSIST FAULT. WHILE RUNNING A VEHICLE HEALTH REPORT, THE VEHICLE STATES THAT THE TRANSMISSION IS AT A "REDUCED POWER STATE" WHICH CAUSES IT TO HESITATE, NOT CHANGE GEARS, AND NOT BE ABLE TO ACCELERATE PROPERLY - ALL OF WHICH FORD SAYS ARE "CHARACTERISTICS OF THIS TRANSMISSION." ALSO, THE TRANSMISSION DOES NOT WORK AT ALL IN SPORT MODE AND HAS WENT INTO REVERSE OR PARK GRINDING TO A SCREECHING HALT WHILE DRIVING ON A HIGHWAY. LUCKILY, I DID NOT CRASH WHEN THE STEERING SUDDENLY WENT OUT. MY VEHICLE IS CURRENTLY IN A LEMON LAW DISPUTE, THEREFORE, FORD WILL NOT FURTHER DIAGNOSE MY VEHICLE.

Power Train
Filed Mar 16, 201614 milesMO

MY CAR JERKS AND JUMPS EVERYTIME I TAKE OFF, FROM A DRIVEWAY, STOP SIGN, STOP LIGHT, ETC. FEELS AS THOUGH THE TRANSMISSION HAS A DEFAULT, LIKE IT IS GOING TO FALL OUT . I CHECKED, THERE ARE NO RECALLS, WHEN I HAVE IT SERVICED, I BRING IT TO THEIR ATTENTION. THEY JUST TELL ME THERE ARE RECALLS. WHEN I TELL THEM I HAVE NEVER RECEIVED A NOTICE, THEY RESPOND, YOU WILL. I FEEL I AM IGNORED. THIS HAS BEEN GOING ON SINCE, I BOUGHT THE CAR, ALMOST 2 YEARS AGO. APRIL 2014. I KNOW IT HAD BEEN SITTING OTHER THAN THEIR LOT FOR QUITE SOME TIME.

Engine
Filed Mar 15, 201660,000 milesOH

THE VEHICLE A 2014 FORD FOCUS S MODEL WAS MOVING AT A HIGH RATE OF SPEED GOING DOWN THE HIGHWAY WHEN IT STALLED OUT DUE TO THE WIRING SPLICES GOING BAD CAUSING THE VEHICLE TO STALL OUT AND STOP WITHOUT WARNING

Power Train
Filed Mar 15, 201611,000 milesWV

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL AND ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AND REPROGRAMMED THREE TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,000.

Power Train
Filed Mar 11, 20165,800 milesMI

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AT 5,800 MILES, THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND VIBRATE WHEN THE GEARS WERE SHIFTED. THE DEALER REPLACED THE CLUTCH. THE FAILURE ALSO OCCURRED AT 18,500 MILES. AFTER REPAIRING THE VEHICLE AGAIN, THE FAILURE RECURRED AT 29,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE INITIAL FAILURE MILEAGE WAS 5,800. UPDATED 04/22/16*LJ *TR

Steering
Filed Mar 11, 201631,000 milesIN

YESTERDAY I STOPPED IN A PARKING LOT WHEN ALL OF A SUDDEN MY STEERING SEEMED TO GO OUT AS IF MY ENGINE HAD STALLED (DIDN'T). IT RESUMED NORMAL OPERATION UNTIL TODAY WHEN I ENTERED A ROUNDABOUT WHEN THE STEERING STARTED TO LOSE THE POWER FEATURE IF ONLY FOR A FEW MOMENTS. I CONSULTED A FORD DEALER AND SAW NO RECALLS ON THIS PROBLEM. I AM HAVING THE CAR CHECKED ON 3/14/16 FOR MY TRANSMISSION SHUDDER AND WILL ATTEMPT TO GET THIS LOOKED AT THEN. IT IS TROUBLING TO KNOW THAT THIS MAY HAPPEN AT HIGH SPEED. IN THE ROUNDABOUT I SEEMED TO HAVE A MANUAL STEERING FEATURE, BUT AS I STATED THE ROUNDABOUT SPEED WAS ABOUT 15 MPH.

Power Train
Filed Mar 9, 20162,000 milesCA

FROM THE PURCHASE OF THE VEHICLE (DEC. 2014) THERE HAVE BEEN REPEATED ISSUES WITH POWER. WITHIN THE FIRST MONTHS IT POWERED DOWN ON THE FREEWAY - WITH THE DASHBOARD'S POWER FLICKERING ON AND OFF AND THE CAR PUT PUTTING TO A NEAR STOP. WE WERE ONLY DRIVING ABOUT 40 MPH AND IT WAS NOT A STEEP INCLINE. WHEN I CALLED THE DEALERSHIP FROM WHICH I PURCHASED THE CAR THEY DIDN'T REPORT ANY RECALLS OR MALFUNCTIONS, WHEN I BROUGHT IT IN THEY SAID THAT THERE WAS A TRANSMISSION SOFTWARE UPDATED NEEDED. ON AND OFF FOR MONTHS THROUGHOUT THE YEAR MY CAR WOULD STRUGGLE WHEN ACCELERATING AND SHAKE. ALTHOUGH I BROUGHT IT IN AND CALLED MULTIPLE TIMES I WAS TOLD THAT IT WAS SAFE AND OPERABLE. FINALLY IN JANUARY 2016 I BROUGHT IT IN AGAIN (AFTER HAVING GONE IN MULTIPLE TIMES FOR INSPECTIONS AND FLUID CHANGES) WHEN I HAD EXPERIENCED STALLING ENOUGH TIMES TO FRIGHTEN ME AND AFTER A WHOLE DAY WAS TOLD THAT THERE WAS A RECALL ON THE CLUTCH. IT HAS BEEN 2 MONTHS!!! I HAVE NOT RECEIVED A LOANER OR RENTAL VEHICLE EVEN THOUGH THE CAR IS UNSAFE TO DRIVE AND THERE IS A MALFUNCTIONING CLUTCH THAT CONTROLS THE POWER OF THE VEHICLE WHICH COULD STALL AT ANYTIME RESULTING IN AN ACCIDENT. MY CAR IS STILL SHAKING AND WORRIES ME TO DRIVE EVERY SINGLE TIME; I DO NOT HAVE AN ALTERNATIVE VEHICLE OR THE MONEY TO PAY FOR ONE NOR SHOULD I HAVE TO. I HAVE BEEN DISREGARDED REPEATEDLY BY FORD'S CORPORATE CUSTOMER SERVICE MANAGER NIKKI AND BY THE GENTLEMEN WHOM I ONCE RESPECTED AT THE SERVICE DEPARTMENT OF PETALUMA FORD. THE

Fuel/Propulsion System
Filed Mar 9, 201617,000 milesSC

WHEN STARTING THE VEHICLE IT HAS A 'HARD START' AND IDLES EXTREMELY ROUGH FOR A CAR WITH ONLY 18200 MILES. IT HAS DONE THIS SINCE I PURCHASED IT IN JUNE 2014. I'VE HAD ENOUGH CARS TO KNOW THAT THIS IS INDEED NOT "NORMAL". IT FEELS LIKE THE IDLE IS NOT SET RIGHT AND IT VIBRATES ENOUGH THAT YOU CAN FEEL IT WHILE IN PARK AND IDLING. I WAS TOLD BY THE SERVICE MANAGER WHO IS OBVIOUSLY NOT A MECHANIC THAT THIS IS 'NORMAL' FOR THE 4 CYLINDER ENGINE TO VIBRATE. ALSO THE CAR CONTINUOUSLY SHUDDERS, LURCHES AND LOSES POWER ON ACCELERATION AS A RESULT OF A FAULTY TRANSMISSION. CLUTCH ASSEMBLY WAS REPLACED AT 9300 MILES. NOTE TO EVERYONE, UPON TAKING THE CAR TO THE GARAGE FOR THE FUEL PUMP RECALL IN DEC 2015, THE CAR HAD TO BE PUT IN THE GARAGE AGAIN IN JAN 2016 FOR THE PURGE VALVE TO BE REPLACED, WHICH RESULTED IN MY TANK BECOMING DEFORMED (DEFORMED MEANS IT SHRINKS, BUT NO ONE BOTHERED TO EXPLAIN THAT TO ME). WITHIN A MONTH (AFTER 4 REPEATED TRIPS TO THE GARAGE FOR THE SAME ISSUES: DISTANCE TO EMPTY CALCULATIONS AND MILES PER GALLON WERE ALL OVER THE PLACE, NO GAS MILEAGE TO SPEAK OF BUT EACH TIME WAS TOLD THAT WHEN DIAGNOSTICS WERE PERFORMED MY CAR WAS GETTING 35 MPG). HOWEVER, WHEN I PUT GAS IN IT, I HAD A 12 GALLON TANK BEFORE PURGE VALVE WAS REPLACED IN JAN 2016, 9 GALLONS WAS ALL IT WOULD HOLD AND THE GAUGE SHOWED FULL. THE THE CAR USED 1/4 TANK OF GAS TO DRIVE 27 MILES. THE VEHICLE IS STILL SHUDDERING AT A STOP LIGHT & LURCHING WHEN ACCELERATING AND FEELS AS THOUGH THE TIRES ARE G

Structure › Body
Filed Mar 8, 201627,000 milesMO

THE TRUNK WILL POP OPEN WHILE DRIVING (IN MOTION). IT HAPPENED COUPLE TIMES ON MANY DIFFERENT SITUATIONS AND EVEN IN THE HIGHWAY. LAST TIME I WAS AT AN AVENUE AND IT RANDOMLY OPENED AND I HAD TO URGENTLY PARK. I HAVE RECORDED A VIDEO THAT SHOWS THE EVENT. I HAVE ALSO SENT MY CAR TO FORD OVER 4 TIMES TO REPAIR MY TRANSMISSION AS MY CAR WAS SHUDDERING AND SHAKING ON TAKE OFFS

Unknown or Other
Filed Mar 7, 2016AZ

THE TRANSMISSION IS CONSTANTLY SLIPPING AND MAKING THE CAR SHUTTER AND JERK WHEN ACCELERATING. THE VEHICLE WILL NOT ACCELERATE PROPERLY AT TIMES OR WILL JERK FORWARD SUDDENLY. WHEN IN DRIVE THE VEHICLE WILL ROLL BACK SLIGHTLY IF ON A SMALL SLOPE OR HILL. IT IS NOT SAFE. I WILL HAVE THIS VEHICLE FOR TWO YEARS THIS MONTH AND IT WILL ALSO BE THE 5TH TIME I'VE HAD TO TAKE IT IN. THE LAST TIME THEY REPLACED MY WHOLE CLUTCH AND HERE I AM 6 MONTHS LATER HAVING TO TAKE IT IN TO THE SHOP AGAIN. THEY KEEP SAYING THAT IT'S "NORMAL". I HONESTY SEE NOTHING NORMAL OR SAFE ABOUT THIS VEHICLE.

Power Train
Filed Mar 7, 201620,000 milesWI

BETWEEN FIRST AND SECOND THE GEAR THE CAR SHUDDERS WHILE TRYING TO SHIFT RESULTING IN LOSS OF POWER, NO ACCELERATION CONTROL, AND DISCOMFORT. THIS IS A MAJOR SAFETY ISSUE THAT HAS NOT BEEN ADDRESSED BY FORD. THEY CONTINUE TO SAY THAT IT IS SUPPOSED TO BE LIKE THAT BUT DID NOT INFORM ME WHEN I PURCHASED THE VEHICLE THAT IT WOULD DO THIS.

Power Train
Filed Mar 6, 201626,000 milesOH

AT 26000 MILES I TOOK CAR TO DEALER AGAIN FOR THE CAR GRINDING AND JERKING AT LOW SPEED (10 MILES PER HOUR) AND NOT HAVING POWER ON ACCELERATION AT 40 MPH. THE CAR JUST DECELERATES FOR AWHILE BEFORE IT FINALLY GOES. I WAS TOLD THAT MY CAR IS NEEDING A SECOND CLUTCH REPLACEMENT. THE VEHICLE IS NOT EVEN 2 YEARS OLD. BUT IT WILL BE ABOUT 10 WEEKS BEFORE THE PART WILL BE IN. I HAD THE CLUTCH REPLACED IN OCTOBER 2014 (SHARDS OF METAL WERE FOUND IN THE BELL HOUSING) AND HAD THEIR RECALL OF THE TCM PERFORMED FALL LAST YEAR. WHAT IS SAD IS THAT THE DEALER/FORD ARGUES WITH THE CONSUMER AND TRIES TO KEEP TELLING ME EVERYTHING IS NORMAL. THIS IS NOT THE FIRST COMPLAINT I HAVE FILED ON THIS (REFERENCE #10726101). THESE CARS ARE DANGEROUS AND SHOULD NOT BE ON THE ROAD.

Steering
Filed Mar 4, 201646,000 milesMI

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Mar 3, 201612,000 milesMN

TRANSMISSION SHUDDERS AND BUCKS IN FIRST AND SECOND GEAR. LOSES POWER WHEN SHUDDERING. DIFFICULT IF NOT LIFE THREATENING TO DRIVE AT LOW SPEEDS AROUND TOWN, IN RUSH HOUR TRAFFIC. BROUGHT IN FOR RECALL AND HAD TRANSMISSION RE PROGRAMMED, BUT IS NOW WORSE THAN BEFORE. DID RESEARCH ONLINE REGARDING ISSUE AND FOUND MANY WITH THE EXACT SAME ISSUE. VEHICLE PURCHASED 4/14 AND HAS LESS THAN 15K MILES. THIS IS IN ADDITION TO FUEL PUMP RECALL THAT I RECEIVED 11/15 AND PARTS FOR THAT RECALL ARE STILL NOT AVAILABLE 3/16.

Fuel/Propulsion System
Filed Mar 2, 201642,350 milesPA

I HAVE THE SAME "SHUDDERING" ISSUES AS MANY OF THESE OTHER COMPLAINTS. I HAVE HAD THE TRANSMISSION REPROGRAMMED SEVERAL TIMES AND THE ISSUE GOES AWAY TEMPORARILY AND THEN COMES BACK. WORSE, THE VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY TWICE. I THOUGHT THE FIRST TIME WAS A FLUKE BECAUSE I WAS ABLE TO GET GOING AGAIN, BUT AFTER THE SECOND TIME I HAD IT TOWED TO A DEALER. THEY STARTED THE CAR AND LET IT RUN FOR AN HOUR, THEN PLUGGED IN THE COMPUTER, AND CALLED ME AND SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT. MEANWHILE I SEE SEVERAL RECALLS ONLINE RELATED TO ENGINE STALLING RELATED TO ELECTRICAL SIGNALS AND FUEL PUMP ISSUES. WHILE MY CAR DOESN'T HAVE ANY OUTSTANDING RECALLS RIGHT NOW, I CAN'T HELP BUT BELIEVE THIS IS THE ISSUE. I DRIVE OVER 300 MILES EACH WEEKEND ON BUSY HIGHWAYS, AND NOW I HAVE A CAR PAYMENT ON A VEHICLE I CAN'T DRIVE BECAUSE NO ONE CAN FIX IT AND THE PROBLEM IS STILL THERE, A HUGE SAFETY HAZARD! I WILL NEVER BUY A FORD AGAIN, AND I'M SELLING MY STOCK.

Power Train
Filed Mar 1, 20167,000 milesNY

TRANSMITTION SHUDDERS 1ST TO 2ND GEAR UPON ACCELERATION AND WHILE TURNING SLOW TO STALLS IN TRAFFIC. GRINDING NOISE FROM TRANSMITTION WHILE DRIVING AND IN PARK. LOSS OF POWER FROM START IN TRAFFIC. ERRATIC TRANSMITTION GEAR CHANGES WHILE DRIVING IN TRAFFIC. VEHICLE VIOLENTLY ROLLS BACKWARDS WHEN ON A SLIGHT INCLINE AND VEHICLE PLACED INTO REVERSE. 2ND TIME FORD SERVICED VEHICLE AND PROBLEM STILL EXISTS. PROBLEMS EXIST EVERY TIME VEHICLE IS IN MOTION. STARTED AROUND 7000 MILES ON NEW VEHICLE. CURRENT MILEAGE IS 15400.

Power Train
Filed Feb 20, 201628,000 milesTX

2014 FORD FOCUS - 28,000 MILES: TRANSMISSION FAULT SERVICE NOW: WHILE DRIVING ON A TOLL BRIDGE AT 80 MPH THE CAR STARTED TO JERK AND THE FOLLOWING LIGHTS APPEARED: BRAKE-ABS-CAR ON ROAD-CAR ON ROAD OFF: I WAS ABLE TO COAST OFF THE TOLL AND PARK IN AN EXXON. I HAD THE CAR TOWED TO MAXWELL FORD. IT TOOK THEM EIGHT DAYS TO "FIX" THE PROBLEM MODULE TRANSMISSION CONTROL. THEY EXTENDED THE WARRANTY: 10 YEARS, 150,000 MILES. I AM DRIVING IT NOW, BUT THE CAR IS NOW PULLING WHILE DRIVING AND SHUDDERING, HESITATING AND THEN JERKING. TO HAVE A NEW CAR COMPLETELY SHUT DOWN ON A TOLL HIGHWAY, WITH CARS COMING AT YOU AT 85MPH WAS THE MOST INSANELY SCARY, DANGEROUS & LIFE THREATENING EXPERIENCE I HAVE EVER HAD IN MY LIFE. I TRUSTED FORD WITH MY SAFETY, MY MONEY AND MY LIFE. WHY ISN'T THIS PROBLEM UNDER RECALL? SOMEONE IS GOING TO GET KILLED BEHIND THIS PROBLEM.

Engine
Filed Feb 20, 201612,000 milesNV

AT AROUND 12000 MILES, NOTICED UNSETTLING SHUDDERING OF TRANSMISSION GOING UPHILL. HAD FORD DEALER INSPECT AT 14000 MILES AT WHICH TIME THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND I WAS TOLD TO DRIVE IT FOR 1000 MILES TO SEE IF THAT FIXED IT. IT STARTED SHUDDERING AGAIN IN FIRST GEAR AT 15000 MILES. I WAS TOLD THAT IT NEEDED A CLUTCH, BUT THERE WAS A BACKORDER LIST FOR THESE CLUTCHES OF 4-6 WEEKS. I AM DRIVING IN FEAR OF WORSE TRANSMISSION PROBLEMS ON THE WAY THAT MIGHT CAUSE SERIOUS DAMAGE TO PROPERTY AND PEOPLE. I WAS NEVER NOTIFIED OF A RECALL, BUT ON THE REPAIR INVOICE, IT WAS NOTED "RECALL #15B22 REPROGRAM TRANSMISSION CONTROL MODULE CAUSE: FSA REPROGRAM PCM/TCM AND PERFORM CLUTCH ADAPTIVE LEARNING PROCEDURE 997310 W AUTH CODE 005479"

Engine
Filed Feb 19, 201612,000 milesDE

BAD HESITATION/JERKING WHEN STARTING FROM A STOP POSITION I HAVE HAD MY VEHICLE TO THE DEALERSHIP AND THEY HAVE ORDERED A PART BACK IN OCTOBER 2015 WHICH STILL HAS YET TO COME IN, AND I WAS INFORMED TODAY IT WILL BE ANOTHER 6 WEEKS BEFORE IT ARRIVES. IN THE MEANTIME THE HESITATION AND JERKING ARE GETTING WORSE THAN THEY WERE INITIALLY. IT CONCERNS ME WHAT ELSE COULD THIS UNRESOLVED ISSUE BE IMPACTING. AND WHAT HAPPENS IF THIS CAUSES MY TRANSMISSION TO GO OUT WHILE I'M DRIVING.

Unknown or Other
Filed Feb 19, 2016TX

MY VEHICLE HESITATES WHEN TAKING OFF FROM AT A STOP LIGHT OR STOP SIGN. WHEN ON THE HIGH WAY MY VEHICLE DOES NOT TRANSIISSION FROM 20MPH-60MPH SMOOTHLY. VEHICLE JERKS AND SHAKES. IT IS SCARY BECAUSE I RIDE AROUND WITH MY TODLER AND I'M AFRAID SOMEONE WILL HIT US BECAUSE MY CAR STALLS. RECENTLY GOT THE TRANSMISSION MODULE REPLACED AT FORD DELARSHIP BUT ISSUE IS NOT RESOLVED. I HAVE 24,400 MILES. BOUGHT VEHICLE BRAND NEW. LONG TRIPS ARE NOT SMOOTH NOT EVEN FROM SCHOOL, WORK AND BACK.

Power Train
Filed Feb 18, 20169,000 milesIL

THIS CAR SHAKES AND SHUTTERS WHEN TRYING TO MOVE. THIS CAR SEAMS TO BE UNSAFE WHEN MAKING A LEFT TURN INTO TRAFFIC. DOES NOT HAVE POWER WHEN NEED.I HAVE BROUGHT THE CAR IN A FEW TIMES FOR COMPUTER UPGRADES. THIS HAS NOT SOLVED THE PROBLEM.EVEN THE DEALER TOLD ME THIS TRANSMISSION IS UN FIXABLE

Electrical System
Filed Feb 17, 201613,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, AN ABNORMAL SOUND WAS HEARD FROM THE ENGINE AND THE DRIVER SIDE FOG LIGHT ILLUMINATED INDEPENDENTLY. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO TURNED ON AND OFF INDEPENDENTLY. THE FAILURES RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURES WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →