2014 Ford Focus complaints

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *LD THE CONSUMER STATED AFTER ACCELERATING FROM A STOP THE WOULD VIOLENTLY SHUTTER. THE VEHICLE WAS REPAIRED TWICE AT NO CHARGE TO THE CONSUMER. IT WAS ADVISED THAT THE FAILURE WAS DUE TO A ROTATING TRANSMISSION. ALSO, THE PARTS FOR THE DOOR LATCH RECALL REPAIR WERE NOT AVAILABLE. UPDATED 06/20/2017 *JS

THE RADIO SHORTS OUT AND MAKES VERY LOUD POPPING NOISES. WILL HAPPEN EVEN IF THE RADIO IS OFF OR THE VOLUME IS AT 0. THIS HAPPENS IN ANY STATE AS LONG AS THE CAR IS ON. IT IS SEEMINGLY RANDOM IN OCCURRENCE. IT HAS HAPPENED WHILE PARKED, CITY DRIVING, HIGHWAY DRIVING.

WHEN TRYING TO DRIVE UP A STEEP CITY STREET, THE ENGINE LUGGED DOWN AND ALMOST DIED SEVERAL TIMES BEFORE REACHING THE TOP OF THE HILL. I WOULD RELEASE AND STEP ON THE GAS PEDAL AND IT WOULD REV UP A LITTLE, BUT THEN THE POWER WOULD DROP OFF AGAIN ALMOST DIED EACH TIME. I TOOK THE VEHICLE INTO THE DEALER FOR SERVICE UNDER WARRANTY AND THEY WERE ABLE TO FIX IT. THE TRANSMISSION WAS NOT SHIFTING DOWN UNDER LOAD AS IT SHOULD HAVE. IT NOW APPEARS TO BE WORKING PROPERLY. IF THE ENGINE HAD QUIT, POWER STEERING AND BRAKES WOULD HAVE BEEN LOST AND IF THAT HAD HAPPENED I MAY HAVE ROLLED BACK DOWN THE HILL, THROUGH A BARRICADE AND ONTO THE FREEWAY ABOUT 30 FEET BELOW. THANK GOD THAT DID NOT HAPPEN.

JUNE 1, 2017: I TOOK MY 2014 FORD FOCUS ST, WITH ~10,500K MILES ONLY 4 MONTHS OUT OF WARRANTY, TO A DEALERSHIP FOR AN OIL CHANGE AND WARRANTY RECALLS. JUNE 2, 2017: THE DEALERSHIP INFORMED ME THAT WHILE REPROGRAMMING THE BCM, BODY CONTROL MODULE, THE COMPUTER WAS WIPED AND THE CAR WOULD NOT START. THE DEALERSHIP SAID THEY ATTEMPTED TO REPROGRAM IT AGAIN BUT DID NOT WORK BUT THAT THEY HAD OPENED A TICKET WITH FORD'S TECHNICAL SUPPORT. THE DEALERSHIP PROVIDED A LOANER CAR TO ME FOR THE WEEKEND. JUNE 6, 2017: THE DEALERSHIP CALLED TO TELL ME THEY STILL HAD NOT RECEIVED A FIX FROM FORD AND THAT FORD KNEW OF THE ISSUE AND HAD REPLIED THAT THEY WOULD PROVIDE AN UPDATE WITHIN 7 BUSINESS DAYS. I WAS TOLD TO KEEP THE LOANER CAR UNTIL THE WORK WAS COMPLETE. I CALLED FORD'S SERVICE LINE TO ATTEMPT TO ESCALATE THE ISSUE. I WAS PROVIDED THE CASE NUMBER, AS REFERENCED, AND TOLD TO TALK TO THE DEALERSHIP'S SERVICE MANAGER. THE SERVICE MANAGER TOLD ME THAT UNFORTUNATELY THERE WAS NOTHING HIS TECHNICIANS COULD DO BUT TO WAIT FOR A FIX FROM FORD. JUNE 15, 2017: I CONTACTED FORD SERVICE LINE AGAIN AND THE CASE WAS ESCALATED TO A REGIONAL MANAGER. THEY INFORMED ME THAT FORD DOES NOT HAVE A FIX AND THAT FORD HAS NO TIMELINE FOR A FIX. THE VEHICLE IS STILL NON-FUNCTIONAL. FORD HAS TOLD ME THEY HAVE NO FIX AND NO TIMELINE FOR A FIX. THE DEALERSHIP IS WAITING ON FORD TO PROVIDE A FIX AS IT'S A COMPUTER ISSUE AND THE DEALERSHIP CANNOT DO ANYTHING TO SOLVE IT.

TRANSMISSION PROBLEMS SINCE THE DAY I PURCHASED IT(3/31/2014). IT HESITATES FROM A DEAD STOP OR IN MOTION, SHUTTERS WHEN ACCELERATING FROM A STOP. SLIPS OUT OF GEAR FROM A DEAD STOP OR IN MOTION. AFTER I BROUGHT IT IN FOR A RECALL (1/18/2017) IT NOW SLIPS OUT OF GEAR AND DEALER SAYS IT NEEDS A NEW CLUTCH FOR $2,000 WHEN IT DID NOT HAVE THAT ISSUE BEFORE THE RECALL. I DRIVE 95% HIGHWAY. CAR HAS 76,000 MILES ON IT. IT'S AN AUTOMATIC. I'VE HAD MULTIPLE CARS WITH AUTOMATIC TRANSMISSIONS IN THEM AND THEY HAD OVER 200,000 MILES ON THEM WITH NO ISSUES. I BELIEVE THIS TRANSMISSION IS DEFECTIVE AND FORD NEEDS TO REPLACE IT. I HAVE BROUGHT THE CAR IN SEVERAL TIMES BEGINNING WITH THE FIRST WEEK I HAD IT WITH TRANSMISSION PROBLEMS. IT WOULD HAVE BEEN IN A LOT MORE BUT THEY STATED THIS IS NORMAL. I NOW HAVE A CAR I CAN'T DRIVE NOR HAVE $2,000 TO FIX IT. I TAKE VERY GOOD CARE OF MY CARS AND EXPECTED THIS TO LAST LONGER THAN 3 YEARS BEFORE A MAJOR REPAIR. NOW WITH THIS KNOWN ISSUE, MY $30,000 VEHICLE THAT I PAID FOR ONLY 3 YEARS AGO IS ONLY WORTH ABOUT $6,000 ON A TRADE IN. I STILL OWE $12,000 ON IT. HOW IS THIS NORMAL OR FAIR. REPAIRING A DEFECTIVE TRANSMISSION IS NOT A SOLUTION SINCE IT WILL FAIL AGAIN. IT NEEDS TO BE REPLACED. IS IT TRUE THAT FORD KNEW ABOUT THESE DEFECTIVE TRANSMISSIONS YET STILL INSTALLED THEM? THIS IS NOT FAIR TO US AS CONSUMERS TO KNOWINGLY BE SOLD A DEFECTIVE UNSAFE VEHICLE. PLEASE CONSIDER PLACING A RECALL ON THESE VEHICLES AS THEY ARE UNSAFE TO DRIVE IN THEIR CURR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SHUTTERED AND STALLED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FAILED TO WORK WITHOUT WARNING AND THE VEHICLE RAN OUT OF FUEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE FOR MORE FUEL. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE FAILURE RECURRED TWICE. THE LOCAL DEALER (NORTH BROTHERS FORD LOCATED AT 33300 FORD RD, WESTLAND, MI 48185 (800) 586-4203) STATED THAT THE CONTACT HAD TO PAY TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,900.

IF I AM STOPPED AT A LIGHT OR STOP SIGN ON AN INCLINE, AND I TAKE MY FOOT OFF THE BREAK, THE CAR WILL ROLL BACK UNTIL I AM ON LEVEL GROUND; ALL WHILE THE CAR IS IN DRIVE. I HAVE TAKEN IT TO THE DEALER TWICE AND EACH TIME THEY SAY THAT IT IS JUST THE WAY THIS MODEL IS AND THEY CAN NOT DO ANYTHING ABOUT IT. I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF OTHERS BECAUSE I MAY TAKE MY FOOT OFF THE BREAK AND BEFORE I CAN APPLY GAS I MAY ROLL INTO THE CAR BEHIND ME.

MY REAR WINDSHIELD SPONTANEOUSLY EXPLODED WHEN I TURNED MY CAR ON. FRONTIER FORD SANTA CLARA DEALERSHIP NOW REFUSES TO TAKE RESPONSIBILITY DESPITE SOME CLEAR EVIDENCE THAT THIS IS A MANUFACTURING ERROR AND NOT THE RESULT OF BLUNT IMPACT (UNIFORM SHARDING, INCLUDING AT THE EDGES, NO SPIDERWEB PATTERN).

WHEN I AM AT A COMPLETE STOP AND I ATTEMPT TO ACCELERATE, MY FORD JERKS RAPIDLY. IN ORDER TO DRIVE THE VEHICLE I HAVE TO PRESS ON THE GAS FORCIBLY IN ORDER TO ACCELERATE TO A NORMAL SPEED LIMIT. AFTER SEVERAL ATTEMPTS TO COMPLAIN TO THE ORGINAL DEALERSHIP METRO FORD ON NOLAND ROAD OF THE ISSUE I WAS TOLD THAT IT WAS A SHUDDER TRANSMISSION PROBLEM. THE FORD DEALERSHIP WILL NOT SOLVE THE ISSUE AND ALTHOUGH THEY STATED THEY RESET THE ISSUE THEY TRY TO CONVINCE ME THAT IT IS NORMAL WHEN IN FACT IT IS NOT. THIS VEHICLE IS AN EXTREME HAZARD AND UNSAFE TO DRIVE FOR ME AND MY CHILDREN. I AM AFRAID IT WILL STALL AT A BUSY INTERSECTION IN THE FUTURE.

MY FOCUS HESITATES WHEN HITTING GAS AFTER I'VE BEEN STOPPED. IT FEELS LIKE THE CAR IS GOING TO HESITATE. IT'S ALSO DIFFICULT TO DRIVE ON HILLY ROADS. THERE'S NO POWER AND IT FEELS LIKE I'M GOING TO STALL. FORD TELLS ME THERE IS NO RECALL BUT I SEE PLENTY OF WEBSITES WHERE PEOPLE ARE VOICING THEIR COMPLAINTS FOR THE SAME ISSUE. SOMETIMES THE CAR WON'T GO IN REVERSE WHEN I'M PULLING OUT OF A PARKING SPACE. THIS IS VERY DANGEROUS.

ELECTRIC FAILURE OF POWER STEERING. I WAS TOLD THAT THERE WAS A "SHORT" THAT CAUSED THE POWER STEERING MECHANISM TO FAIL. LESS THAN 3 YEARS AND 48K MILES. SUDDEN FAILURE WITH TOTAL LOSS OF POWER STEERING.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN THE ENGINE BECAME HOT. THE VEHICLE WAS TAKEN TO THE JOHNSON CITY FORD DEALER IN TENNESSEE WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FRICTION ELEMENT B STUCK ON, AND THE CLUTCH ENGAGEMENT BEARING AND CLUTCH LEVERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING ELSE COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

COOLANT LEAKING FROM BOTTLE RESERVOIR; ONTO ENGINE CAUSING SMOKE

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WITHIN TWO MONTHS OF OWNING THE VEHICLE, THE VEHICLE VIBRATED, JERKED, AND LUNGED WHEN APPROACHING A STOP. THE DEALER HAD REPLACED THE CLUTCH ASSEMBLY FOUR TIMES, WHICH FAILED TO PROVIDE A SOLUTION. THE MANUFACTURER PROVIDED NO SOLUTION TO THE DEALER AND THERE WAS NO VOLUNTARY MANUFACTURER RECALL. THE MANUFACTURER INDICATED THAT THEY WOULD PROVIDE A SERVICE CAMPAIGN TO REPLACE THE PART REPEATEDLY. THE CONTACT FELT THAT REPLACING THE SAME OEM PART WAS NOT PROVIDING A REMEDY. THE CONTACT WAS UNABLE TO GET THE VEHICLE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 0. UPDATED 07/18/17*LJ *AS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT COOLANT HAD LEAKED ONTO THE ENGINE FROM THE COOLANT RESERVE BOTTLE. THE VEHICLE WAS TAKEN TO THE DEALER (DUPHY FORD LOCATED IN PHILADELPHIA, PA), BUT NO FAILURE WAS FOUND. THE CONTACT INDICATED THAT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED AND DID NOT ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CLUTCH WAS REPLACED. THE FAILURE RECURRED AFTER APPROXIMATELY ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CLUTCH WAS REPLACED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO CONTINUE TO REPLACE THE PART WITH DISCOUNTS. THE CONTACT REQUESTED A BUY-BACK, BUT THE MANUFACTURER DECLINED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

WHILE DRIVING AT INTERSTATE SPEEDS THE TRUNK DECK LID FLEW OPEN. AS I WAS SLOWING UP TO GET OFF THE HIGHWAY THE TRUNK LID BLOCKED MY CENTER REVIEW MIRROR AND MADE IT UNSAFE TO GET TO THE SIDE IF THE ROAD. AT CITY SPEEDS 20-30 MPH I HAVE HAD THE DECK LID OPEN AND IT IMMEDIATELY BLOCKS THE VIEW OF THE MIRROR. TRUNK HAD NOTHING IN IT THAT WAS BLOCKING OR HITTING THE TRUNK RELEASE CABLES OR THE WORING HARNESS. INSPECTION OF THE WIRING HARNESS SHOWS NO VISABLE DAMAGE. POSSIBLE WIRING SHORT IN A NON-ACCESSIBLE LOCATION.

VEHICLE JERKS ON STREETS AND HIGHWAYS. TRANSMISSION IS FAULTY. NHTSA HAS ALREADY RECEIVED SEVERAL COMPLAINT REGARDING THIS SPECIFIC ISSUE. WHY HASN'T THERE BEEN A FORCED RECALL? IT'S A PROBLEM THAT AFFECTS SEVERAL CUSTOMER'S DRIVING THE SAME MODEL.

THE CAR SHUDDERS AND SHAKES WHILE DRIVING! THE VEHICLE STALLS WHEN PULLING OUT INTO TRAFFIC OR AT YEILD SIGNS ON ANY TYPE OF ROAD.WHEN STOPPED AT RED LIGHTS OR STOP SIGNS AND TRYING TO START OFF CAR SHUDDERS AND SHAKES SO BAD IT MAY TAKE A FEW MINUTES FOR THE CAR TO ACTUALLY GO AGAIN. THE WORST ASPECT IS WHEN TRYING TO PULL OUT INTO TRAFFIC OF EXPRESSWAYS OR LOCAL ROADS AND THE CAR STALLS!

MY VEHICLE HAD BEEN BROUGHT IN FOR TRANSMISSION ISSUES BEFORE FOR SLIPPING, AND DELAY WHEN THE GAS IS DEPRESSED. SINCE THE REPAIR I'VE NOTICED THE CAR'S TRANSMISSION WHILE PUT IN REVERSE WILL FEEL LIKE IT SLIPS INTO NEUTRAL. IT HAPPENED WHILE I WAS BACKING INTO MY PARKING SPOT IN MY APARTMENT COMPLEX. THE TRANSMISSION IS ALSO VERY JERKY WHEN ACCELERATING ON AN INCLINE AND WILL START TO ROLL BACKWARDS. THIS WAS ALSO A PROBLEM PRIOR TO THE INITIAL REPAIR SO I DON'T KNOW IF THIS IS SIGNIFYING THE RETURN OF THE PROBLEM. IN ADDITION TO THE TRANSMISSION PROBLEM THE CONTROLS ON THE STEERING WHEEL ARE ALSO NON-RESPONSIVE OR WILL CONTROL SOMETHING OTHER THAN WHAT IT IS SUPPOSED TO BE FOR (EX: VOLUME + AND - CHANGE THE RADIO STATION OR END A CALL). IN ADDITION TO THIS, THE SYNC SYSTEM WILL EITHER NOT CONNECT TO THE PHONE VIA BLUETOOTH OCCASIONALLY OR IT WILL NOT BE ABLE TO RECOGNIZE THE DEVICE. KEEP IN MIND THAT THE PHONE CONNECTING IS A GALAXY S7, SO I KNOW IT IS COMPATIBLE. THE ELECTRICAL PROBLEMS HAVE BEEN ON GOING AND WERE ADDRESSED IN THE INITIAL TRANSMISSION REPAIRS BUT THEY WERE NOT RESOLVED. THE SECOND TRANSMISSION ISSUE OCCURRED AGAIN ON THE ANNOTATED DATE.

THE RUBBER GASKET THAT LINES THE DOORS EXPANDS AND MAKES OPENING OR CLOSING THE DOOR DIFFICULT.

WHEN ACCELERATING OR GOING UP HILL, THE CAR DOES NOT SHIFT CORRECTLY AND CAUSES THE CAR TO SHUTTER. MY CAR IS AT 71,000 MILES RIGHT NOW, AND THIS PART WAS ALREADY REPLACED IN JANUARY, 2015 AND AGAIN IN SEPTEMBER, 2016 AND NEEDS TO BE REPLACED AGAIN.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DEALER REPLACED THE CLUTCH FIVE TIMES, BUT THE VEHICLE CONTINUED TO SHUTTER, AND LURCH FORWARD AND BACKWARD. THE FAILURE MADE IT DIFFICULT TO DOWNSHIFT AND APPLY THE BRAKES. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND MADE NO MENTION THAT THE MANUFACTURER HAD A SERVICE CAMPAIGN CONCERNING THE TRANSMISSION CONTROL MODULE EXTENDED COVERAGE (14M02). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, TURNED OFF THE ENGINE, AND CALLED THE DEALER. THE CONTACT RESTARTED THE VEHICLE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWN HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12243967. THE FAILURE MILEAGE WAS 56,000. UPDATED 07/19/17*LJ ..UPDATED 07/21/17 *BF *CN *AS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED. THE FAILURE CAUSED A LEAN CONDITION IN THE ENGINE AND CAUSED THE OXYGEN SENSOR TO FAIL. IN ADDITION, THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WHILE AT THE DEALER. HOWEVER, DURING THIS INCIDENT, THE VEHICLE IDLED AT VERY HIGH RPMS AND AN OVERHEATING WARNING INDICATOR ILLUMINATED, WHICH WARNED THE CONTACT TO PULL OVER. THE VEHICLE WAS TAKEN TO A DEALER ONCE AGAIN AND THE MECHANIC STATED THAT THERE WAS A CHAFED WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD TAKE THE CONTACT'S INFORMATION AND FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL AND TRANSMISSION PROBLEMS. *LD UPDATED 05/1/2017*JS

TRANSMISSION SEALS ARE LEAKING. FORD PUT OUT A MASSIVE CUSTOMER SATISFACTION PROGRAM TSB THAT ADDRESSED THIS ISSUE WITH AN EXTENDED WARRANTY FOR FOCUSES BUILT BEFORE JUNE 2013. MY CAR WAS BUILT WITHIN 6 MONTHS AFTER THAT DATE BUT HAS THE EXACT SAME PROBLEM. THEY PUT OUT ANOTHER TSB WITH AN EXTENDED WARRANTY FOR THE TRANSMISSION WHICH DOES COVER MY CAR BUT IT DOES NOT COVER THE TRANSMISSION SEALS. FORD KNOWS IT HAS A MASSIVE TRANSMISSION PROBLEM WHICH WAS NOT PROPERLY FIXED WHEN MY CAR WAS PRODUCED. YET I AM ON THE HOOK FOR PAYING FOR THE FIX.

I BOUGHT MY CAR JUST A FEW WEEKS AGO, 4/2017 ALMOST IMMEDIATELY IT STARTED THIS "SPUTTERING" ANYTIME I WOULD MOVE FORWARD FROM A COMPLETE STOP. SOME PEOPLE CALLING THIS A SHUTTER. THE HESITATION IS AT EVERY STOP ON EVERY TAKE OFF. I TOOK IT IN TO A FORD DEALERSHIP NEAR MY HOME, & I WAS TOLD THAT THIS IS A KNOWN COMMON PROBLEM AT FORD & IT INVOLVED A CLUTCH ISSUE OR FAULTY TCM WITH THIS AUTOMATIC MANUAL TRANSMISSION. FORD WAS AWARE OF THE PROBLEM, YET CONTINUED TO SELL THESE CARS. THE FORD SERVICE TECH MANAGER AFTER HEARING MY ISSUES, LOOKED UP MY CARS ZIN & TOLD ME THAT FORD STOPPED THE RECALL ON MY MODEL FOCUS ON CARS MADE AFTER JUNE 2013. MY CAR WAS BUILT 8/13 TWO MONTHS AFTER THE RECALL DEADLINE. SO LET ME GET THIS STRAIGHT EVERY CAR MADE IN THIS FOCUS STYLE FROM 2012 -2014 EXCEPT MY CAR AND A FEW OTHERS BILL AFTER 6/13 ARE COVERED UNDER A RECALL FOR THIS EXACT SAME ISSUE THAT I AM HAVING. I WAS TOLD THIS IS BECAUSE THEY PUT NEW TYPE SEALS IN THE TRANSMISSION AFTER 6/13. THEY DID A TCM FLASH TO THE TRANSMISSION THAT IS COVERED UNDER A RECALL SO FORD KNOWS THIS IS A KNOWN ISSUE EVEN FOR CARS MADE AFTER 6/13 OR THEY WOULD NOT NEED TO HAVE A RECALL ISSUED FOR IT. THE MANGER TOOK IN MY COMPLAINTS IN STRIDE AND SAID MANY FOCUS HAVE THIS PROBLEM. SO I GUESS I JUST BOUGHT THE MOST DANGEROUS VEHICLE THAT I HAVE EVER DRIVEN (30 YEARS AND 10 CARS LATER) IN MY LIFE. I'M GUESS I'M WONDERING WHY FORD WOULD STOP THE RECALL MIDYEAR WHEN CLEARLY THE TRANSMISSION IS STILL HAVING PROBLEMS O

AFTER BEING STALLED IN TRAFFIC FOR OVER AN HOUR I PULLED INTO A GAS STATION AND STARTED MY VEHICLE TO LEAVE. IMMEDIATELY I COULD FEEL SOMETHING WRONG WITH MY STEERING AND MY ALERT POPPED ON AND SAID PEER STEERING ASSIST WARNING. CALLED DEALERSHIP AND THEY SAID IT'S A COMMON FOR THE ELECTRIC COMPONENT TO FAIL AFTER IDLING. THEY SAID THAT'S THIS HAS HAPPENED TO PEOPLE AS THEY ARE DRIVING. STEERING JUST FAILS. THEY SAID IT WAS A FUSE THAT OVERHEATS AFTER IDLING FOR SO LONG WITHOUT WARNING. IF THIS IS A COMPONENT THAT FAILS THAT AFFECTS STEERING IT NEEDS TO BE FIXED AND CHANGED.

2015 NOT EVEN A YEAR OLD HAD CLUTCH REPLACED DUE TO CAR SHUDDERING AND FAILED CLUTCH SHUDDER TEST. NOT EVEN A YEAR LATER, DOING IT AGAIN AND FORD IS TELLING ME THERE IS NO WARRANTY, IT IS OUT OF THE 60,000 MILE WARRANTY THAT CAME WITH THE CAR. THEY WANT ME TO PAY $1100 OUT OF POCKET TO REPLACE A NEW CLUTCH DUE TO SHEDDER TEST FAILING AGAIN. THIS IS RIDICULOUS WHEN THEY KNOW A PROBLEM EXISTS

BREAK LIGHT ON DASH SAID BREAK LIGHT FAILS ALL BREAK LIHTS ON WHEN PUSHING BREAK PEDEL MY WIFE CHECKED IT LIGHT CAME ON AND WARRING TRANSMISHIN RUNNING HOT TAP BREAKS BACK TRUNK LACH ON THE BACK EVERYTIME I HIT A BUMB THE LIGHT COMES ON THE DASH AND TODAY WHEN I WAS BACKING UP ALL THJE INDERCATER LIGHT WENT OUT ON DASH .IT WAS IN THE SHOP ON 3/28/2017

EVEN THOUGH TRANSMISSION WAS REPLACED BACK IN OCTOBER 2016, MARCH 2017 THE VEHICLE WAS HARD SHIFTING, AND NOT TAKING REVERSE. WAS TOLD 2ND, 3RD, AND REVERSE GEARS WERE BROKEN AND POWER TRAIN WENT BAD. ALTHOUGH EVERYTHING WAS UNDER WARRANTY AND ALL PARTS REPLACED. STILL DON'T UNDERSTAND HOW POWER TRAIN AND GEARS BROKE WHEN A NEW TRANSMISSION WAS PLACED INTO THE VEHICLE LESS THAN A 1YR AGO.

IT ALL STARTED ONE DAY AFTER I PURCHASED MY 2014 FOCUS CAR FROM A DEALER. WHEN I PULL OUT FROM A STOP SIGN OR WHEN ACCELERATING AS THE LIGHT TURNS GREEN, THE CAR HESITATES AND SPUTTERS BEFORE FINALLY KICKING INTO GEAR. IT SEEMS TO BE FINE ONCE IT SETTLES INTO PLACE BUT IT'S PRETTY SCARY UNTIL IT DOES. I DREAD WHEN I HAVE TO SLOW DOWN OR STOP. IT SEEMED TO BE CLOSE TO BREAKING DOWN OR STALLING ON A FEW OCCASIONS. I'M ONLY A FEW DAYS INTO OWNING THIS CAR AND I REALLY DON'T KNOW WHAT TO DO. I WAS PROMISED A LONG LIFE FOR THIS CAR BUT NOW I'M NOT SO SURE, THE SYMPTOMS ARE SOMEWHAT SIMILAR TO THE LAST CAR I OWNED (AN ESCAPE) - SPUTTERING, HESITATION, STALLING AND THEN IT TOTALLY QUIT ON ME IN THE MIDDLE OF THE ROAD ON A HILL. THE ENGINE BLEW UP. THIS HAPPENED AFTER I PICKED UP THE CAR AFTER REPAIRS FROM THE SAME DEALER. FOR THE SAME SYMPTOMS. MORE TO THAT STORY BUT I AM AFRAID TO BRING IT BACK FOR REPAIRS FEARING WHATEVER IS WRONG WITH IT, IT WONT BE COVERED. BUT WHAT CHOICE DO I HAVE? HELP?

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS SHUTTERING CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN THEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V525000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 1,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE DOOR SWUNG OPEN WITHOUT WARNING. THE DRIVER CLOSED THE DOOR, BUT THE REAR DRIVER SIDE PASSENGER WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE DOOR. THE CONTACT STATED THAT THE DOOR DID NOT OPEN AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO ADVISED THAT THERE WAS A RECALL. THE DEALER STATED THAT THE MANUFACTURER DID NOT AUTHORIZE THE RECALL REPAIR, CITING THAT THE FIRST DEALER DESTROYED THE DOOR. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

UPON ACCELERATION FROM A STOP, THE RPM'S REV UP AND THE CAR DOES NOT PROCEED FORWARD. WHEN IT DOES PROCEED FORWARD, IT IS AT A SLOW PACE, WITH A JERKING MOTION. THERE IS ALSO A VIBRATION FROM THE ENGINE AREA AT TIMES WHEN THE CAR IS STOPPED.

JUST PURCHASED A USED 2014 FOCUS WITH ONLY 012755 MILES ON IT, TWO DAYS LATER RETURNED TO DEALER TO REPORT DRIVERS SIDE MIRROR LIGHT FALLING OFF AND UNIT HESITATING AND JERKING LURCHING FORWARD AND GRINDING NOISE FROM DEAD STOP, DEALER DIDN'T SEEM TO THINK IT WAS A BIG ISSUE, WAS TOLD THEY WILL LOOK AT IT WHEN I RETURN TO HAVE MIRROR BLINKER R/R (PART ON ORDER) ALMOST HIT HOUSE WHEN PARKING THAT EVENING. UNIT ALSO LOST POWER AT 60 MILES PER HOUR WHEN DRIVING BUT MOTOR CONTINUES TO RUN, HAD TO PULL OVER IN A PANIC, UNIT WOULD NOT MOVE WHEN PUT IN GEAR EVEN WHEN GIVING FUEL, LIGHTS BLINKING (PRDL LIGHTS) ENGINE LIGHT BLINKING, SEEMS TO BE OK AFTER IT SITS FOR AWHILE. UNIT ALSO SEEMS TO NOT ENGAGE GEARS AS SPEED PICKS UP (STUCK IN LOW GEARS?). HELP US PLEASE, WE JUST PURCHASED THIS CAR USED FROM A FORD DEALER WHY WOULD THEY SELL US A CAR SO DANGEROUS? IT ALSO IS A FORD CERTIFIED UNIT, WE HAVE PUT LESS THAN 100 MILES ON THE CAR AND AFRAID TO DRIVE IT. WE ARE SENIOR'S LIVING ON A FIXED INCOME AND ARE A SCARED TO DRIVE THE CAR. SOMEONE IS GOING TO GET HURT, WE NEED THIS FIXED SOON, NO WAY TO GET TO THE DOCTOR. THE CAR HAS BEEN SITTING OUT FRONT FOR OVER A WEEK NOW NO CONTACT FROM THE DEALER YET. PLEASE HELP US, I HAVE OVER TWO MILLION MILES SAFE DRIVING RECORD (AWARDS....) WITH THE LARGEST TRUCKING COMPANY IN THE US WHEN I RETIRED 4 YEARS AGO, I KNOW HOW TO DRIVE AND I KNOW WHEN SOMETHING IS NOT SAFE!

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING IN THE RAIN WITH THE WINDSHIELD WIPERS ON THE LOW SETTING, THE WIPERS SUDDENLY BEGAN TO OPERATE INTERMITTENTLY. THE FAILURE CONTINUED AFTER INCREASING THE WIPER SPEED TO HIGH. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

AUTOMATIC TRANSMISSION. CAR STUTTERS DURING WHEN YOU TRY TO QUICKLY ACCELERATE. WHEN TRYING TO ACCELERATE FROM FIRST GEAR INTO A TURN OR MERGING THE VEHICLE LOSES POWER AND HAS ALMOST CAUSED ME TO BE HIT SEVERAL TIMES SINCE PURCHASING IT. DRIVING IN URBAN AREAS IS A LOT OF TROUBLE AS YOU NEED TO QUICKLY GET YOURSELF ONTO THE STREETS BUT THE VEHICLE FAILS TO PERFORM LEAVING ME HAVING TO VERY SLOWLY ACCELERATE OUT OF FIRST GEAR AS TO NOT HAVE IT COMPLETELY LOSE POWER. THIS TRANSMISSION IS JUNK.

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO CONTINUOUS PROBLEM WITH VEHICLE CLUTCH REPLACEMENTS AND TRANSMISSION REPROGRAMMING. CONSUMER SEEKS FINANCIAL REIMBURSEMENT FOR EMOTIONAL DISTRESS AND FRAUD OF VEHICLE PURCHASE. *SMD THE CONSUMER STATED THAT THE VEHICLE HAD TWO CLUTCH REPLACEMENTS AND HAD BEEN SERVICED OVER 12 FOR COMPUTER REPROGRAMMING. DURING AN INSPECTION, WITH THE CONSUMER PRESENT, THE VEHICLE WAS DRIVING LESS THAN 20 MILES . THE DOCUMENTS STATE THAT THE VEHICLE DID NOT MISS-PERFORM, AS WAS NORMAL ON SHORT TRIPS ACCORDING TO THE CONSUMER. SEVERAL WEEKS PRIOR, THE CLUTCH WAS REPROGRAMMED THEN REPLACED. UPDATED 04/03/2017*JS UPDATED 06/14/2017*JS *JS *TR *JS *JS

WHILE DRIVING MY CAR THE STEERING BECAME DIFFICULT ALL OF A SUDDEN AND IMMEDIATELY AFTER AN ERROR READ "STEERING FAULT SERVICE NOW". FORTUNATELY I WAS ON A SIDE ROAD AND ABLE TO PULL OVER AS I WAS PULLING OVER AN ERROR THEN READ "STEERING LOSS STOP SAFELY". NOW I HAVE TO HAVE MY CAR TOWED TO THE DEALERSHIP. I'M EXTREMELY UPSET AT THE SITUATION AND HOW UNRELIABLE MY CAR HAS BECOME BC EVEN AFTER DIAGNOSIS AND REPAIRS I WILL BE NERVOUS. NOT TO MENTION HOW TERRIBLE THIS COULD'VE BEEN HAD I HAVE BEEN ON A BUSY ROAD WITH MY CHILDREN IN THE CAR.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED TWICE UNDER WARRANTY AND REPAIRED PER TSB: 13-6-10; HOWEVER, THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

THE TRANSMISSION PROBLEMS. THE DEALERSHIP PENNYRILE FORD IN HOPKINSVILLE KY. HAS KNOWN ABOUT THIS EVERY SINCE MY DAUGHTER HAS HAD THE CAR. YET JUST PATCHES IT UP. SHE BOUGHT THE CAR BRAND NEW FROM THEM. NOW THAT WARRANTY IS OUT SHE HAS TO PAY. THE TRANSMISSION HAS BEEN IN A PROBLEM IN THESE VEHICLES I HAVE BEEN TOLD. YET THE PLACE THAT SOLD THE CAR TO HER DO NOT TAKE RESPONSIBLE OR EVEN FORD MOTOR. YOU CAN REACH HER AT THIS NUMBER. [XXX] ASK FOR [XXX]. THE CAR WAS FAULTY WHEN PURCHASED. IN MY OPINION FORD NEEDS TO MAKE THIS RIGHT AT NO COST TO THE PURCHASER. ITS IS AN ON GOING PROBLEM. *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000.

FIVE TIMES THIS CAR HAS COMPLETELY STOP AT 60MPH DRIVING ON MAJOR HIGHWAY 494 MINNEAPOLIS,MN. STALLED 5 TIMES. THIS CAR HAS ALMOST KILLED ME 5 TIMES. ITS BEEN SERVICED 5 TIMES WITH NO RESOLUTION. I WANT MY MONEY BACK OR A NEW CAR THAT WONT KILL ME. EVERY TIME ITS SERVICED THE DEALERSHIP CHARGES ME A FEE.

ONE OF THE MANY INCIDENTS: WHILE AT A CITY STREET STOP SIGN, I PRESSED THE GAS, THE ENGINE LIGHT CAME ON, THE VEHICLE DID NOT MOVE (THE ENGINE REVVED WITHOUT MOVING) I LET OFF THE GAS AND REAPPLIED PRESSURE TO THE GAS PEDAL. THE VEHICLE SLOWLY MOVED, THE VEHICLE GAVE A HARD JERK THEN THE VEHICLE MOVED AT A REASONABLE SPEED WITH THE GAS PEDAL PRESSED WHILE DRIVING ON THE CITY STREET. THE VEHICLE HAS STUTTERED AND SHOOK WHILE DRIVING SINCE I OWNED THIS BRAND NEW VEHICLE. I MENTIONED THE STUTTERING, JERKING AND SHAKING TO 3 FORD DEALERSHIP SERVICE DEPARTMENTS IN THE PAST. I WAS TOLD "THAT'S THE WAY THIS TYPE OF VEHICLE DRIVES", "THAT'S HOW THE TCM OPERATES" AND "THE VEHICLE SHIFTS LIKE A MANUAL CAR BUT OPERATES AS AN AUTOMATIC". MY QUESTION EACH TIME WAS "SO IT'S NORMAL THAT MY CAR SHAKES AND STUTTERS WHILE I'M DRIVING? THIS CAR JERKS TOO MUCH." I WAS TOLD EACH TIME "YES." THE INCIDENTS OF STUTTERING AND SHAKING HAVE BEEN VISIBLE FROM THE VEHICLE'S PURCHASE. THE HARD JERKS ARE OCCURRING MORE FREQUENTLY.

FORD FOCUS RECALL. HAD RECALL DONE MARCH 7, 2017. DRIVING CAR AT 65MPH ON FREEWAY I-45 SUDDEN LOST OF POWER LIKE TRANSMISSION WENT INTO NEUTRAL. HAD TO GET OFF TO RIGHT SHOULDER OF FREEWAY. TURNED OFF CAR WAITED 5 MINUTES TURNED ON CAR WAS ABLE TO DRIVE. TWO DAYS LATER DRIVING CAR 40 MPG SERVICE ROAD HWY183 LOST POWER AGAIN LIKE CAR WENT INTO NEUTRAL. SAME THING PULLED OFF ROAD AND TURN OFF ENGINE. TOOK CAR TO DEALER. THEY SAY CAN'T FIND ANYTHING WRONG.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,100.