Page 35 of 53 · complaints 1,701–1,750 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Jan 2, 201898,000 milesTN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED AND JERKED BEFORE RETURNING TO NORMAL. THE FAILURE OCCURRED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.

Power Train
Filed Jan 2, 201850,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED AND WAS NOT ENGAGING PROPERLY, CAUSING THE VEHICLE TO JERK AND LOSE ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FORD GREENWAY AUTO GROUP (9001 EAST COLONIAL DRIVE, ORLANDO, FL, 032817, PHONE 407-275-3200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY REPAIR FOR THE DUAL CLUTCH AND THE TRANSMISSION CONTROL MODULE REPLACEMENT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Jan 1, 201822,421 milesMN

2014 FORD FOCUS HAS A DEFECTIVE HORN AND DOES NOT SOUND, ONLY CLICKS AND LIGHTS FLASH, WHEN PRESSING THE KEY FOB OR THE STEERING WHEEL. A 2012 FOCUS DRIVEN BY A FAMILY MEMBER HAS THE SAME PROBLEM. I COULD NOT WARN ANOTHER CAR THAT HE WAS DRIFTING INTO MY LANE AND HE ALMOST HIT MY CAR. THERE SHOULD BE A RECALL AND FORD SHOULD FIX THE DEFECTIVE FOCUS HORNS THAT A LOT OF PEOPLE ARE HAVING PROBLEMS WITH.

Electrical System
Filed Dec 27, 2017WI

TL-THE CONTACT OWNS A 2014 FORD FOCUS ---- PURCHASED VEHICLE USED FROM DEALERSHIP IN WISCONSIN --- VEHICLE WAS ALMOST IN ACCIDENT LAST WEEK--- CONTACT HAD TO SWERVE TO ANOTHER LANE TO AVOID DRIVER IN ANOTHER LANE HITTING HER VEHICLE --- CONTACT TRIED TO HONK HORN AND HORN WAS NOT WORKING HORN CORRODED DUE TO HAVING ASSEMBLY TOO CLOSE TO FRONT WHEEL WELL--- VEHICLE WAS BROUGHT TO LOCAL FORD DEALERSHIP AND CONTACT HAD TO PAY TO GET HORN WIRING REPLACED--- DEALERSHIP STATED NO RECALL ON VEHICLE ----- HORN ASSEMBLY WAS ALSO REPLACED BY CONTACT DUE TO WIRING BEING CORRODED ---- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB

Power Train
Filed Dec 19, 201725,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH AND DECELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BOGGUS FORD MC ALLEN (1400 E EXPY 83, MCALLEN, TX 78501, (956) 686-7411) TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Steering
Filed Dec 14, 201721,000 milesMA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO WATERTOWN FORD IN WALTHAN, MASSACHUSETTS WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Dec 11, 201756,000 milesVA

STUDDERING AND SHUTTERING OF SHIFTING GEARS. SKIPS LIKE TRANSMISSISON IS SLIPPING

Structure › Body
Filed Dec 4, 201755,000 milesLA

MY DOOR FLEW OPEN. NO ONE WAS HURT BUT WE DEFINITELY COULD HAVE BEEN KILLED EVEN. I GOOGLED IT AND FOUND OUT OTHERS PEOPLE'S CARS WERE BREAKING TO, AND THERE WAS A RECALL. I CALLED THE DEALERSHIP AND THEY SAID THAT THEY WERE OUT OF PARTS TO REPAIR IT. SO I BOUGHT THE WHOLE DOOR OFF OF EBAY AND MY HUSBAND CHANGED THE WHOLE DOOR. THEN TODAY, A POSTCARD COME SON THE MAIL FORM FORD SAYING THAT THEY WILL FIX OUR CAR. WAY TOO LATE NOW, IT BROKE MONTHS AGO.

Power Train
Filed Dec 2, 2017WA

TRANSMISSION CLUTCHES SHUDDER/TRIED TO STALL, WAS FIXED LAST YEAR AT 4280 MILES. I NOW HAVE 7820 MILES AND TRANSMISSION IT SLIPPING/ CLUTCHES NOT WORKING CORRECTLY. ALL OCCURRENCES WHILE DRIVING HWY/LOW SPEEDS.

Power Train
Filed Nov 30, 2017VA

TRANSMISSION DOES NOT ENGAGE SMOOTHLY BETWEEN SHIFTS. TRANSMISSION IS SLOW TO FULLY ENGAGE INTO GEAR. VEHICLE SHAKES AND SHUDDERS WHEN PROGRESSING THROUGH GEARS. NO POWER DURING ATTEMPTED ACCELERATION. TRANSMISSION DOES NOT SHIFT INTO GEAR WHEN GAS PEDAL DEPRESSED. IN ALL CONDITIONS, STATIONARY, MOTION AND ALL LOCATIONS, CITY, HIGHWAY, TURNING. OCCURS CONTINUOUSLY FROM PURCHASE UNTIL CURRENT DATE.

Power Train
Filed Nov 30, 201719,000 milesKS

IN THE CITY AFTER STOPPING AT LIGHT AND STARTING TO DRIVE CAR SHUDDERS, VIBRATES AND TIRES FEEL LIKE THEY ARE NOT ROTATING. WHICH THE CAR BEHIND ME TO STEP ON HIS BRAKES TO AVOID HITTING ME. ONCE I GET PASS THE "SHUDDER, VIBRATE AND JERKING THE CAR DRIVES O.K. I HAVE BEEN TOLD IT IS THE TRANSMISSION. I ALSO HAD THE CAR JERK FORWARD WITH INCREASE SPEED WITHOUT ME INCREASING MY SPEED.

Air Bags
Filed Nov 27, 201711,577 milesHI

THE 2014 FORD FOCUS HAS SEVERAL ISSUES. THE POWER SHIFT TRANSMISSION IS A COMPLETE DISASTER. IT JERKS, BUCKS, SHUDDERS, DELAYS SHIFTING, AND HAS AN ERRATIC SHIFTING PATTERN. THE UNEVEN AND ERRATIC SHIFTING CAUSES GAS MILEAGE TO FLUCTUATE BETWEEN 20 MPG AND 28 MPG.(ACTUAL NOT AVERAGE-AVERAGE IS SOMEWHERE BETWEEN 23 AND 25 MPG). THERE IS NEVER BETTER GAS MILEAGE THAN 28 MPG. THIS IS UNACCEPTABLE FOR A 4 CYLINDER VEHICLE THAT IS ADVERTISED AS 33 AVERAGE MPG. I HAVE SPENT A LOT OF TIME REGISTERING, FILING FOR, AND DOCUMENTING NECESSARY REPAIRS FOR THE CLASS ACTION LAW SUIT AND EVENTUAL ARBITRATION. THE LOCAL FORD DEALER HAS BEEN DIFFICULT TO WORK WITH AND WE ONLY HAVE ONE ON THE EAST SIDE OF THE BIG ISLAND OF HAWAII, WHERE I LIVE. THIS HAS BEEN A HUGE INCONVENIENCE AND I HAVE TO RENT A CAR EVERY TIME I TAKE THE FOCUS IN FOR REPAIRS. FORD HAS REPLACED THE CLUTCH WHICH HAS IMPROVED THE SHIFTING TO SOME DEGREE, BUT NOT MITIGATED THE PROBLEMS, COMPLETELY. THE CAR IS GOING IN FOR A THIRD EVALUATION AS IT IS STILL STAYING IN FIRST GEAR FOR AN INAPPROPRIATELY LONG TIME AND BUCKING AT LOW SPEEDS. I HAVE REQUESTED THAT FORD REPLACE OR REPURCHASE THIS VEHICLE. SO FAR, SO BAD. THE "DEAL" FORD OFFERED ME WAS NOTHING, AFTER I FILED MY PAPERWORK. I AM WAITING TO BE ASSIGNED AN ARBITRATOR, BUT THAT HAS BEEN STALLED BY A THIRD PARTY IN COLORADO, WHO WANTS THE RULES OF ARBITRATION CHANGED. I HAVE READ THE ENTIRE ARBITRATION DOCUMENT AND IT FAVORS FORD, OF COURSE. HOWEVER, IF THEY OFFER TO REPURCH

Electrical System
Filed Nov 18, 201760,000 milesLA

WHENEVER I TAKE OFF FROM STOPPING THE CAR ACTS LIKE IT'S TRYING TO CATCH UP WITH THE ENGINE AND GEARS. THIS HAPPENS ALMOST EVERY TIME I ACCELERATE AFTER COMING TO A STOP.

Electrical SystemCrash
Filed Nov 15, 201760,000 milesTX

DUAL CLUTCH AND ELECTRICAL WIRING HARNESS SHIFTED TRANSMISSION IN DRIVE WHEN I WAS IN PARK RESULTING THE CAR WRECKING INTO MY GARAGE. CANISTER PURGE VALVE STUCK OPEN RESULTING IN LOW FUEL PRESSURE CAUSING THE VEHICLE TO STALL WHEN DRIVING ON THE HIGHWAY. SEVERAL OCCASIONS THE CAR GAVE ME INACCURATE GAS MILEAGE MILES TO EMPTY CAUSING ME TO BECOME STRANDED.TRANSMISSION SHUTTER WHEN THE VEHICLE IS OFF BUT YOU OPEN A DOOR OR TURN ON A LIGHT. TRUNK CAME OPEN WHILE I WAS IN THE CAR WASH. ANOTHER NCIDENT ALMOST CAUSING ME TO WRECK WHEN I WSS BRAKING THE CAR ACCELERATED. DEATH TRAP!

Steering
Filed Nov 14, 201735,000 milesFL

ABILITY TO TURN HEAVILY DEGRADED; LOUD SQUEALING WHEN TURNING THE STEERING WHEEL; STRONG FORCE REQUIRED TO MAKE TURNS; LOSS OF POWER STEERING; UNSAFE TO DRIVE; FORD DEALERSHIP DIAGNOSED FAILED RACK AND PINION

Power Train
Filed Nov 13, 201766,000 milesTN

I HAVE HAD TRANSMISSION ISSUES WITH THIS VEHICLE SINCE ABOUT THE 10,000 MILE MARK. THE CAR SHUTTERS AND SHAKES WHEN ACCELERATING AND LOOSES POWER. IT WILL BARELY PULL HILLS AND AT TIMES WHEN DRIVING THE CAR WILL NOT SHIFT INTO GEAR AND THE RPMS HAVE REVED ABOVE 5000 AND IF I DIDN'T SHIFT INTO NEUTRAL I'M AFRAID THE MOTOR WOULD HAVE BLOWN. THIS OCCURRED WHEN I WAS MERGING INTO TRAFFIC ON THE INTERSTATE AND NEARLY CAUSED AN ACCIDENT. THERE HAS BEEN A WARRANTY EXTENSION BY YOU ALL FOR CERTAIN MODELS OF THIS VEHICLE BUT NOT ALL. I WOULD REQUEST YOU GUYS EXTEND THE WARRANTY TO ALL MODEL YEAR FORD FOCUS AS THE ISSUE SEEMS TO BE THE CLUTCH.

Power Train
Filed Nov 13, 201710,000 milesTN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH AND MERGING OFF A RAMP, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND SHIFTED TO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE, SHUT OFF, AND RESTARTED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD (1112 W MORRIS BLVD, MORRISTOWN TN, 37813) WHERE IT WAS DIAGNOSED THAT THE SEALS IN THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Engine
Filed Nov 8, 201715,171 milesOH

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO KLABEN FORD IN KENT, OHIO WHERE IT WAS DETERMINED THAT THERE WAS A PARTIAL COLLAPSE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,171. *BF UPDATED 8/20/18*JB

Structure › Body
Filed Nov 8, 2017WA

THE RECALL ISSUED IN SEPTEMBER OF 2016 HAS NOT BEEN FIXED. I HAVE TRIED TO GET MY CAR IN 5-6 TIMES, THE LAST BEING IN JULY WHEN THE MAN AT FORD TOLD ME "OUR PARTS ARE BOOKED OUT THROUGH THE FIRST OF THE YEAR, BUT WE CAN PUT YOU ON A WAITING LIST". FORD HAS NOT MADE ENOUGH PARTS MAKING THEM READILY ACCESSIBLE TO THEIR DEALERS SO THE CONSUMERS CAN DRIVE A SAFE, RECALL FREE CAR. I AM FRUSTRATED IT HAS TAKEN SO LONG.

Power Train
Filed Nov 7, 201783,000 milesTN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. WHEN THE VEHICLE WAS IN THIRD GEAR, IT DROVE NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JERRY DUNCAN FORD, 801 N ROANE ST, HARRIMAN, TN 37748) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS 13448915. THE FAILURE MILEAGE WAS 83,000.

Fuel/Propulsion System
Filed Nov 7, 201765,000 milesTX

CAR TRANSMISSION JERKS, SPUTTERS, ACCELERATES AND STALLS. IN ADDITION NOW HAVING ISSUES WITH FUEL TANK NOT GUAGING AND NOW IT HESITATES, STALLS OUT AND IS NOT SAFE. CAR SUDDENLY STOPPED RUNNING HAD TO BE TOWED TO THE SHOP AND SHOP ADVISED THE FUEL TANK GUAGE WAS NOT OPERATING AND REGISTERING GAS. NOW I AM GOING TO HAVE TO TAKE IT BACK TO THE SHOP AS IT APPEARS IT MAY INVOLVE FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT. I ONLY KNOW THIS IS BECAUSE SEARCHING ON LINE I SEE MANY SIMIILAR COMPLAINTS ABOUT THE JERKING TRANSMISSION PROBLEMS, AND PROBLEMS WITH THE VEHICLE STALLING OUT. IT SAYS FORD IS NOT ACKNOWLEDING THIS AS A PROBLEM. I BELIEVE THEY NEED TO RECALL THIS AND FIX THIS ALTHOUGH IT APPEARS BASED ON REVIEWS EVEN AFTER REPEATED ATTEMPTS TO FIX IT IS STILL NOT RESOLVED. MANY CUSTOMERS HAVE HAD TO PAY THOUSANDS OF DOLLARS. THIS VEHICLE IS NOT SAFE TO DRIVE AND IS IN A CLASS ACTION LAWSUIT.

Power Train
Filed Nov 1, 201715,000 milesGA

TRANSMISSION AT HIGHWAY SPEED JUMPS OUT OF GEAR. HAD FORD LOOK AT IT AND THEY WOULD NOT EVEN DRIVE IT JUST PUT IT ON THE COMPUTER AND SAID ITS FINE. ALSO IT SLIPS WHEN PULLING OUT. WORST CAR THAT I'VE OWNED NEVER BUY ANOTHER HAD 2007 WITH NO ISSUES

Engine
Filed Nov 1, 2017MA

LOWER ARM W/BALLS AND JOINTS X 2 MOTOR MOUNT CHECK ENGINE LIGHT FOR P0420 CATALYST AND CLUTCH AND TRANSMISSION JERKING AND HESITATION AND RADIO NOT WORKING AND I CALLED 1800 NUMBER TO FORD AND AT THIS TIME COULD NOT HELP ME AND WOMAN STATED SHE REPORTED TO NHTSA #CAS13448516 AND ALSO STATED TO CALL DEALERSHIP WHICH IS BALISE READY CREDIT IN SPRINGFIELD MASS

Electrical System
Filed Nov 1, 201735,000 milesMD

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROUSE FORD, 11 ANTRIM BLVD, TANEYTOWN, MD 21787) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CLOSED OUT THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Fuel/Propulsion System
Filed Nov 1, 2017FL

AT TIMES THE CAR WON'T START, THEN AFTER A FEW MINUTES IT STARTS. CUTS OFF WHILE DRIVING AT ANY SPEED AS IF IT IS OUT OF GAS. CUTS OFF ON THE INTERSTATE WHILE DRIVING AT HIGH SPEED OR LOW SPEED. FIRST THE BATTER AND OIL LIGHT APPEARS IN RED ON DASH WHEN PUSHING THE GAS NOTHING HAPPENS AND IT CUTS OFF. IT STALLS MORE AND MORE, THE FUEL GAGE SOMES GOES PAST FULL OR FLUCTUATES WHEN DRIVING. AFTER PUTTING GAS IN CAR IT STALLS MORE. ALSO, AS I PULL OFF AFTER STOPPED OR INITIALLY, THE CAR HESITATES AND SKIPS AND THE TIRES SKIP WHEN UNTIL IT GETS PAST 15 -20 MILES THEN THE TRANSMISSION IS STEADY WHEN IT'S NOT SALLING.. WHEN IT RAINS THE PASSENGER SIDE FLOOR AND ROOF LEAKS WATER CONSTANTLY WHEN I AM DRIVING IN WATER THE PASSENGER SIDE FLOOR GETS WET. WHEN IT RAINS AND THE CAR IS PARKED WATER LEAKS AND THE PASSENGER ROOF IS WET FROM FRONT TO BACK AS WELL AS ABOUT 2 INCHES OF WATER ON THE PASSENGER FRONT AND BACK ON THE FLOOR.

SteeringCrash
Filed Oct 29, 201758,000 milesFL

STEERING WHEEL ACTED LIKE IT LOST POWER AND AS I TRIED TO AVOID A CURB, INSTEAD OF AVOIDING THE CURB THE VECHILE HIT THE CURB AND BLEW OUT TWO TIRES AND MORE DAMAGE. I WILL FIND OUT WHEN I GO TO THE FORD DEALER. THIS IS THE SECOND ACCIDENT I HAVE HAD WITH A STEERING ISSUE WITH THIS VECHILE. STERLING HAS BEEN AN ISSUE WHERE IT ACTS LIKE MANUAL IF THE CAR SITS OR AROUND WATER. CAR HAS ALSO HAD CLUTCH AND MULTIPLE SERVICE FOR TRANSMISSION ISSUES.

Power Train
Filed Oct 27, 201767,000 milesMO

WHEN STARTING FROM A STOPPED MODE THE CAR JERKS THROUGH 1ST AND 2ND GEARS. WHEN ACCELERATING QUICKLY IT IS HARD TO CONTROL THE CAR. TOOK TO DEALER (MAX FORD HARRISONVILLE, MO) AND HE SAID IT WAS THE ELECTRIC CLUTCH. THE 2012 AND 2013 HAD A CAMPAIGN WITH AN EXTENDED WARRANTY OF 7 YEARS OR 100K MILES TO REPLACE THE CLUTCH. HE DID NOT KNOW WHY MY 2014 WAS NOT COVERED SINCE IT IS THE SAME ENGINE AND CLUTCH. MY CAR HAS 67K MILES SO IS OUT OF THE BASIC WARRANTY. I CALLED FORD AND THEY COULD NOT GIVE A REASON AS TO WHY IT WAS NOT COVERED. SHORT OF SPENDING 1500 DOLLARS TO HAVE CLUTCH REPLACED I AM STUCK. I WAS TOLD BY DEALER THIS WOULD ONLY BE A TEMPORARY FIX ANYWAY BECAUSE THE CLUTCH ONLY LASTS ABOUT 30K MILES.

Visibility/Wiper
Filed Oct 25, 201760,000 milesTX

VEHICLE'S WINDSHIELD WIPERS COME ON SPONTANEOUSLY WITHOUT TURNING THEM ON AT THE SWITCH. WIPERS WILL NOT TURN OFF WHEN THIS HAPPENS. WIPERS CONTINUE TO STAY ON EVEN WHEN VEHICLE ENGINE IS POWERED OFF. THE ONLY WAY TO KEEP THIS FROM HAPPENING IS TO REMOVE THE WIPER FUSE, WHICH IS NOT SAFE IN CASE WIPERS ARE NEEDED. VEHICLE IS AT DEALERSHIP NOW. DIAGNOSES: NEGATIVE MONITORING SENSOR NEEDS REPLACED. AGAIN, THE DEALERSHIP IS NOT COVERING THIS UNDER THE EXTENDED WARRANTY, SO COSTS FOR REPAIR WILL COME OUT OF POCKET. REGARDLESS OF COST THIS IS A HUGE SAFETY ISSUE SINCE THE WIPERS RUNNING WHEN NOT NEEDED CAN CAUSE DISTRACTIONS AND DAMAGE TO THE WIPER BLADES WHEN THEY ARE RUNNING ON A NON-WET SURFACE.

Power Train
Filed Oct 25, 201760,000 milesTX

VEHICLE HAS AN AUTOMATIC TRANSITION BUT DOES NOT TRANSITION FROM ONE GEAR TO THE NEXT PROPERLY. WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKS BEFORE THE TRANSMISSION SWITCHES GEARS. THE "CLUTCH" HAS BEEN REPLACED BY THE DEALERSHIP ONE ALREADY AS "DEFECTIVE". THIS WAS APPROXIMATELY A YEAR AND A HALF AGO. NOW THE PROBLEM IS HAPPENING AGAIN. VEHICLE IS AT DEALERSHIP HAVING THE EXACT SAME REPAIR DONE. MAJOR DEVALUE TO VEHICLE AND CONCERNED THIS WILL JUST HAPPEN AGAIN SINCE THE CAR IS LESS THAN 3 YEARS OLD AND IS ALREADY HAVING THE THIRD CLUTCH INSTALLED (INCLUDING ORIGINAL).

Air Bags
Filed Oct 25, 2017TX

AIRBAG LIGHT INTERMITTENTLY COMES ON. VEHICLE IS AT DEALERSHIP WHO STATES IT'S NOT COVERED ON WARRANTY DESPITE PURCHASING EXTENDED WARRANTY GOOD FOR 125K MILES OR 7 YEARS. DIAGNOSIS IS THE "PIGTAIL KIT" NEEDS REPLACED. THEY STATED SINCE IT'S AN "ELECTRICAL" ISSUE AND NOT AN ISSUE WITH THE ACTUAL AIRBAGS, IT'S NOT COVERED BY WARRANTY. THE ELECTRICAL ISSUE BASICALLY MEANS THE CAR DOESN'T KNOW WHEN TO DEPLOY THE AIRBAG, WHICH IS A HUGE SAFETY ISSUE. THE CAR HAS BEEN AT THE FORD DEALERSHIP REPAIR SHOP BEFORE FOR THIS PROBLEM, BUT THEY "COULDN'T DIAGNOSE THE PROBLEM BECAUSE THE LIGHT WAS NOT ON DURING THE TIME THE CAR WAS AT THE SHOP."

Steering
Filed Oct 24, 201737,900 milesAL

WHEN I PARKED MY CAR IT WAS IN PERFECT WORKING CONDITION. THE CAR SAT FOR A FEW DAYS AND WHEN I WENT TO GO DRIVE IT AGAIN THE STEERING WHEEL WAS LOCKED UP WHILE THE CAR WAS ON THEN IT UNLOCKED AFTER A FEW SECONDS. WHEN I TURNED THE WHEEL BOTH WAYS THERE WAS A WEIRD NOISE (LIKE TIRE ON THE PAVEMENT BUT WORSE) AND A GRINDING/VIBRATION IN THE STEERING WHEEL. I DROVE THE CAR ANYWAYS THINK MAYBE IT JUST NEEDING TO BE DRIVEN AFTER JUST SITTING. WHILE ONLY A 100 YARDS DOWN THE ROAD (CITY STREET) THE STEERING WHEEL LOCKED UP FOR A SECOND THEY UNLOCKED. HAD MY DAD LOOK AT MY CAR AND DRIVE IT TO MAKE SURE I WASN'T CRAZY AND HE COULDN'T FIND ANYTHING VISUALLY BUT SAID IT WASN'T RIGHT. TOOK TO DEALERSHIP THE NEXT MORNING. THE DEALERSHIP HAD NO IDEA WHAT WAS WRONG WITH MY CAR. ALL THE TECHNICIAN AND EVEN THE MANAGER WAS STUMPED. NOT A GOOD SIGN. THEY HAD TO CONTACT THE HELP DESK FOR ASSISTANT. THEY FINALLY GOT AN ANSWER 4 DAYS LATER THAT THE STEERING RACKING PIN WAS BAD AND NEEDED TO BE REPLACED. IT WAS OUT OF WARRANTY OF COURSE SO THE COST OF PART IS GOING TO BE ABOUT $1900 PLUS LABOR SO I LOOKING AT AROUND $2100. I WAS ABLE TO GET COST TO ONLY BE $560 AS A GOODWILL COST FROM THE DEALERSHIP.

Power Train
Filed Oct 24, 201763,700 milesWA

I NOTICED THAT MY FORD FOCUS AUTOMATIC WAS DRIVING HESITANTLY/ SHUDDERING/ DELAYED GEAR SHIFTING, THE SAME SET OF PROBLEMS FOR WHICH MY CAR GOT A RECALL REPAIR 13 MOS. AGO IN WHICH THE CLUTCH AND SEALS WERE REPLACED. I TOOK MY VEHICLE IN TO THE DEALERSHIP SERVICE DEPT. WHERE THEY DISCOVERED THE SAME REPLACEMENTS NEED TO BE DONE AGAIN. COST QUOTE: $1500. THEY CLAIM IT'S NOT COVERED BY THE RECALL AND NOT UNDER EXTENDED WARRANTY.

Fuel/Propulsion System
Filed Oct 24, 201763,700 milesWA

NOTICED FUEL GAUGE INACCURATE, MILES TO EMPTY INACCURATE, ENGINE CUTTING OUT WHILE COASTING TO STOP, FEELING GAS PEDAL UNRESPONSIVE OR SUDDENLY FUELING ENGINE UNEXPECTEDLY. LEARNED FROM VEHICLE INSPECTION AT DEALERSHIP SERVICE DEPT. THAT FUEL TANK IS "DELAMINATED" AND DEFORMED, AND TANK, VALVE AND FUEL PUMP ALL NEED REPLACING. COST: $1500. NOT CONSIDERERED UNDER WARRANTY EVEN THOUGH, ACCORDING TO THEM, THIS IS A MANUFACTURING FLAW DESCRIBED BY A TSB YEARS AGO.

Power Train
Filed Oct 24, 20171 milesSC

WHEN VEHICLE IS IN A STOPPED POSITION AT FOR EX: A RED LIGHT AND YOU GIVE IT A LITTLE GAS TO MOVE - THE VEHICLE WILL LUNGE FORWARD OUT OF CONTROL - THE VEHICLE WILL ALSO ACCELERATE ON ITS OWN AND DECELERATE ON ITS OWN - AND GEARS ARE SPUTTERING - THIS IS A SERIOUS SAFETY HAZARD - WAS TAKEN TO FORD DEALERSHIP FOR REPAIR AND WAS TOLD ITS OPERATING NORMALLY. AND THESE PROBLEMS CONTINUE TO HAPPEN - THERE ARE CURRENT CLASS ACTION SUITS AGAINST FORD FOR FAULTY TRANSMISSIONS - MY DEALERSHIP AND FORD CORP REFUSE TO DO ANYTHING TO REMEDY THIS ISSUE -

Engine
Filed Oct 21, 20179,000 milesAZ

RECALL ON THE TRANSMISSION. CAR JERKS, WHEN STARTING UP FROM A STOP, LURCHES FORWARD. IN MOTIONS BOTH CITY STREET AND HIGHWAY, STARTING UP FROM A STOP.

Unknown or Other
Filed Oct 18, 201761,000 milesCA

THE [XXX] TRANSMISSION SHUDDER AND SHAKE FORD WON'T FIX IT AND IT'S BEEN IN THE SHOP NUMEROUS TIMES PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Oct 16, 2017100,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO RIDENOUR AUTO GROUP (500 W BROADWAY ST, NEW LEXINGTON, OH 43764, PHONE NUMBER: (740) 342-5146) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Engine
Filed Oct 16, 201735,000 milesWV

WHILE DRIVING, OR WHILE GOING FROM A COMPLETE OR PARTIAL STOP TO ACCELERATING, THE VEHICLE HESITATES THEN BUCKS. NO MATTER HOW MAINTAINED THE VEHICLE IS, THE LEVEL OF GAS IN THE CAR, OR THE TYPE OF ROAD BEING DRIVEN, THE CAR HESITATES AND STALLS FOR A MINUTE BEFORE ACCELERATING. UNKNOWN AT THIS TIME WHY THE VEHICLE DOES THIS, BUT I BELIEVE IT IS AN ISSUE WITH THE TRANSMISSION.

Electronic Stability Control (esc)
Filed Oct 15, 2017NM

TAKATA RECALL THE VEHICLE SHUTTERS ON TAKE OFF AS WELL AS IT DOESN'T SHIFT SO THE ENGINE JUST REVS TILL YOU TAKE YOUR FOOT OFF THE GAS AND TRY TO GET IT TO SHIFT LIKE THAT. THE CLUTCH HAS GONE BAD ON ALL VEHICLES SO IT KEEPS DOING IT AND GETS WORSE AND UNSAFE TO DRIVE ON FREEWAY AND ON REGULAR ROADS BECAUSE IT LOOSES POWER WHEN IT SHUTTERS. IT DOES IT WHEN TURNING AS WELL AS EVEN JUST BEING AT A STOP LIGHT AND TRYING TO TAKE OFF. COST OVER 1,400$ TO REPAIR

Steering
Filed Oct 15, 201739,437 milesFL

THE ELECTRONIC POWER STEERING (EPAS), OR DRIVING ASSISTANCE SYSTEM, DISPLAYS AN ERROR: "STEERING ASSIST FAULT; SERVICE REQUIRED." FORD FOCUS VEHICLES ARE OUTFITTED WITH THE ELECTRONIC STEERING ASSIST SYSTEM INSTALL OF THE STANDARD FLUID-BASED POWER STEERING PUMPS. FROM FORUMS AND BLOGS, THE PROBLEM LOOKS TO HAPPEN AFTER TURNING THE CAR OFF, THEN BACK ON AGAIN. THE SENSOR FOR THIS SYSTEM LOOKS TO NOT TRIGGERING THE STEERING ASSIST.

Power Train
Filed Oct 10, 201716,481 milesTX

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND THE CLUTCH FAILED TO SHIFT OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDERSON FORD (124 S SANGAMON AVE, GIBSON CITY, IL 60936, PHONE NUMBER: (217) 784-4119) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,481.

Power Train
Filed Oct 3, 201745,000 milesPA

THE CLUTCHES IN THE FORD AUTOMATIC 6-SPEED POWER SHIFT TRANSMISSION FAIL WITHIN A YEAR TIMEFRAME. CURRENTLY ON MY THIRD SET OF CLUTCHES. A RECALL EXTENDING THE WARRANTY ON THESE CLUTCHES WAS ISSUED FOR THE SAME TRANSMISSION USED BETWEEN 8-1-10 AND 6-5-13. MY CAR WAS BUILD ON 12-8-13 AND DOES NOT HAVE THE EXTENDED COVERAGE BUT CERTAINLY HAS THE SAME PROBLEM. CLUTCHES FAIL WITHIN A YEAR AND EXHIBIT A CHATTERING JERKING CONDITION. FORD WILL NOT EXTEND THE WARRANTY ON MY VEHICLE. I FILED A COMPLAINT #CAS-12870770-Q5T9F0 WITH FORD CUSTOMER SERVICE.

Power Train
Filed Oct 3, 201742,000 milesWA

5 SPEED MANUAL TRANSMISSION, LOSS OF POWER AT 3K RPM IN ALL GEARS. THIS OCCURED ON THE HIGHWAY AT 60 MPH, SPEED SLOWLY DECREASED TO 45 MPH AND I WAS ABLE TO EXIT THE HIGHWAY SAFELY. NO CHECK ENGINE LIGHTS OR WARNINGS. CALLED DEALERSHIP AND THEY SUGGESTED USING A FUEL INJECTION CLEANER.

Power Train
Filed Oct 2, 201778,800 milesIL

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WESTERN AVENUE NISSAN (7410 S WESTERN AVE, CHICAGO, IL 60636) FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO METRO FORD SALES AND SERVICE (6455 S WESTERN AVE, CHICAGO, IL 60636 (773) 776-7600) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON JULY 28, 2016 PER TSB NUMBER: 15B22 (TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERTY TCM FAILURE WARNING- 2011-2015 FORD FIESTA AND 2012-2014 FORD FOCUS) AT FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647 (888) 380-8568). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,800.

Power Train
Filed Sep 29, 201789,354 milesNJ

EXCESS CLUTCH SHUDDER DURING ACCELERATION IN LOWER GEARS. CAUSES VEHICLE TO ACCELERATE UNPREDICTABLY WHICH COULD CAUSE TRAFFIC ACCIDENTS. FORD REPLACED THE CLUTCH A FEW TIMES. BUT WON'T DO IT AGAIN. THEY SAY TSB 15-0120 WAS SUPERSEDED AND NO LONGER APPLIES TO MY VEHICLE. THIS PROBLEM IS GETTING WORSE OVER TIME. VEHICLE IS AT 89,354 MILES OVER TWO AND A HALF YEARS AND IS DRIVEN CAREFULLY AND SAFELY, AND SHOULD NOT HAVE NEEDED SO MANY CLUTCHES IN SUCH A SHORT TIME.

Power Train
Filed Sep 26, 201759,912 milesCO

THE IS A SERIOUS ISSUE WITH THIS VEHICLE. IT ST-UDDERS BADLY AS YOU ACCELERATE. HOWEVER, UPON BRINGING THIS INTO THE FORD STORE IN PUEBLO THEY ARE USING SOME BULLSHIT EXCUSE SAYING THAT THIS IS A 14M01 AND THEREFORE NOT COVERED AS THE 14M02 IS. THEY ARE SHYSTERS AND THEY DON'T WANT TO COVER THEIR FAULTY PRODUCT. THIS IS A SAFETY ISSUE AND SHOULD BE RESOLVED. THE POOR LADY THAT BOUGHT THIS CARE FROM US CARPROS IN PUEBLO COLORADO IS THE VICTIM HERE. WHO CAN WE CONTACT TO RESOLVE THIS ISSUE. FORD CONVENIENTLY DOESN'T GIVE YOU A NUMBER TO HQ. WE DON'T REALLY KNOW WHERE TO GO WITH THIS ISSUE OTHER THAN TO YOU GUYS. FORD NEEDS TO HANDLE THIS! THIS CAR REACTS THIS WAY AS SOON AS YOU HIT THE GAS. IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL AND YEAR OF FORD FOCUS AND FORD IN PUEBLO, CO AT LEAST IS TRYING TO DUCK IT.

Power TrainCrash
Filed Sep 15, 20179,999 milesMD

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT LOST POWER STEERING AND THE VEHICLE CRASHED INTO A GUARDRAIL. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FENDER TO THE REAR QUARTER PANEL WAS SEVERELY DAMAGED. ADDITIONALLY, THE TRANSMISSION BEGAN TO SHUDDER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOR THE SECOND TIME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.

Electrical System
Filed Sep 12, 201729,000 milesVA

FORD FOCUS IS HIGHLY VULNERABLE TO ELECTRIC DEFECTS IN WHICH INDICATORS APPEAR FOR A LONG PERIOD OF TIME AFTER BEING ATTAINED TO, BRAKE TENDS TO SLIP UNEXPECTEDLY, BLUETOOTH HAS STOPPED WORKING, USB PORTS,BRAKE LAMP FAULTS. MY MAIN CONCERN FOR OTHER DRIVERS AND MY SELF IS THE VULNERABILITY TO SHARP TURN AND THE CRUCIAL ACCELERATION DELAYS. THESE PROBLEMS WERE ATTAINED TO AND MAINTAINED BY FORD MULTIPLE TIMES, PROBLEMS OCCUR WITHIN 1-2WEEKS AFTER MAINTENANCE. I'M CONCERNED EVEN MORE ABOUT THE PERFORMANCE AND SHAKING AT HIGH SPEED AS WELL THAT HASN'T BEEN REVISED.

Power Train
Filed Sep 9, 201790,000 milesCA

TRANSMISSION CHATTERS AND SHUDDERS, AND DOES NOT SHIFT IN CORRECT RPM RANGE (ACCORDING TO DEALERSHIP TEST). PS6 CLUTCH REPLACEMENT NECESSARY FOR SECOND TIME ON 2014 FORD FOCUS. FIRST REPLACEMENT AFTER 55K MILES. SECOND REPLACEMENT AFTER ANOTHER 35K MILES (TOTAL MILEAGE ON CAR 90K). SINCE CLUTCH FAILURE IS COMMON ON 2014 FORD FOCUS, NEED FORD WARRANTY EXTENDED TO COVER THIS EXPENSE. (FORD DEALERSHIP PRICE TO REPLACE THE CLUTCH IS $1341 FOR 9 HOURS OF LABOR PLUS $463 FOR CLUTCH AND $71 FOR THE SEAL ASSEMBLY OIL.) CLUTCH REPLACEMENT IS DUE TO MECHANICAL DESIGN; NOT DUE TO NORMAL WEAR AND TEAR, NOT DUE TO OPERATOR.

Engine
Filed Sep 7, 201770,000 milesCA

VEHICLE FUEL SYSTEM LEAKING, GAS TANK DISFORMED. DANGER TO MY SELF AND EVERYONE AROUND MY VEHICLE. THE DEALER IN NAPA DOESN'T KNOW WHY THIS HAPPENED. BUT THEY REPLACED THE PARTS. THIS CAR IS DANGER TO EVERYONE AND PUBLIC. PLEASE MAKE THEM REPLACE THIS CAR BEFORE SOMEONE DEATH. IT CAN EXPLODE DISFORMED GAS TANK AND FUMES MAKES THIS CAR A BOMB. PLEASE HELP THE DEALER WONT RETURN PARTS TO ME. OR TELL ME THE CAUSE. MY NUMBER IS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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