Page 33 of 53 · complaints 1,601–1,650 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electrical System
Filed Jun 18, 201817,000 milesTX

SOME 2011-2016 FIESTA AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 TRANSMISSION MAY EXHIBIT INTERMITTENT CONCERNS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, INTERMITTENT NO SYART OR LOSS OF POWER. THESE SYMPTOMS ARE USUALLY ACCOMPANIED BY AN ILLUMINATED CHECK ENGINE LAMP. ADDITIONALLY, SYMPTOMS MAY INCLUDE MESSAGES IN THE MESSAGE CENTER INDICATING HILL START ASSIST IS NOT AVAILABLE, THAT PARKING AID MALFUNCTION/ SERVICE IS REQUIRED OR THE TRANSMISSION PRNDL/S GEAR SELECTOR ON THE INSTRUMENT CLUSTER MAY FLASH. DIAGNOSTIC TROUBLE CODES DTCS U0100, U0101, U1013 AND/OR P0606 WILL BE PRESENT OR STORED IN THE POWRTTRAIN CONTROL MODULE (PCM). I TURNED ON CAR FROM WALMART PARKING LOT. A MESSAGE APPEARED ON SAYING TRANSMISSION FAULT SERVICE NOW AND CHECK ENGINE LAMP CAME ON. AS I DROVE BACK HOME THE CAR PULLS BACK AS I STOP AT A TRAFFIC LIGHT. TOOK IT TO CARMAX AND THEY SAID TO TAKE IT A PLACE TO CHECK TRANSMISSION. BAUMANN COMPLETE AUTO REPAIR CENTER SAID THAT THE CAR NEEDS TO BE COMPLETELY REPROGRAMMED. TSB 16-0129.

Engine
Filed Jun 13, 201870,000 milesFL

MY CAR IS NOT ABLE TO DRIVE IN REVERSE. IT IS NOT ABLE TO GO OVER 40 MILES PER HOUR. IT DOES A JERKING WHILE CHANGING GEARS. IT ALSO DO THIS WHILE IN PARK WITH KEY IN AND WITH KEY OUT. IT IS CURRENTLY AT FORD FOR REPAIRS AND THEY ARE STATING IT DOES NOT HAVE A RECALL ON THIS MODEL. I CALLED YESTERDAY AND EMAILED TO EXPLAINED THE ISSUE AND THEY STATED IT WAS ON THE LIST. NOW THEY ARE STATING IT IS OVER $2000 TO FIX.

Fuel/Propulsion System
Filed Jun 10, 201826,000 milesTX

WHENEVER I ACCELERATE FROM A STOP, MY CAR HESITATES & "JUMPS" A FEW TIMES BEFORE PICKING UP SPEED. IT HAPPENS VERY RANDOMLY FROM WHAT I CAN TELL. SOMETIMES DOING IT OFTEN AND OTHER TIMES IT ACCELERATES NORMALLY.

Power Train
Filed Jun 5, 201876,500 milesSC

MY CAR WOULD START JERKING AND REVING UP AND THEN I WOULD NO LONGER BE ABLE TO GAS IT. IT JUST BEGAN TO ROLL IN THE DIRECTION IT WAS ALREADY GOING IN.

Power Train
Filed Jun 5, 201894,010 milesVA

THE VEHICLE DOES A STUDDERING AND STALLING. IN 2015, FORD SAID THEY FIXED IT AND THAT SOME OF THE STUDDERING IS BECAUSE IT'S A 4 CYL VEHICLE. IN MAY 2018 I BROUGHT THE CAR BACK STATING THE SAME ISSUE BUT WORST. THEY SAID IT'S THE TCM AND IT WOULD COST ME $1850. I COMPLAINED TO FORD MOTOR COMPANY AND THEY EXTENDED THE WARRANTY. FORD SAID THEY FIXED IT. THE NEXT DAY I HAD TO BRING THE CAR BACK BECAUSE THE DASHBOARD SAID "TRANSMISSION OVERHEATING PLEASE STOP" THEN IT STALL ON ME IN THE MIDDLE OF TRAFFIC. I TOOK IT BACK TO THEM AND ASKED WHAT DID THEY FIXED. THEY HAD THE CAR FOR 2 DAYS THEN CALLED ME TO TELL ME IT'S THE CLUTCH AND IT'S NOT COVERED UNDER THE WARRANTY AND IT COSTS $2400. THE CLUTCH IS PART OF THE TRANSMISSION SO WHY ISN'T IT? THEY ARE NOW TELLING ME BECAUSE MY CAR HAS 94000 MILES ON IT THAT IT IS NORMAL WEAR AND TEAR. WHO BUYS A BRAND NEW VEHICLE FOR IT TO CONK OUT ON THEM AT 94000? THEY WILL NOT FIX MY CAR WITHOUT ME PAYING FOR IT. THIS IS A DEFECTIVE PART THAT FORD HAS AND THEY REFUSE TO TAKE OWNERSHIP OF THE MATTER AND RESOLVE IT. I HAD TO PARTICIPATE IN A CLASS ACTION SUIT AGAINST FORD REGARDING THIS. SEVERAL OTHERS ARE NOW BEING COMPENSATED BUT THEY ARE RESIDENTS OF CA WHICH HAS STRICTER LEMON LAWS. THE SUIT IS NOW ON HOLD.

Engine
Filed Jun 5, 201862,000 milesGA

CAR SHAKES VIOLENTLY AND JERKS WHEN ACCELERATING, CAR HAS BEEN REPAIRED TWICE BEFORE FOR THIS PROBLEM, ONCE AT 29000 MILES, 2ND TIME AT 38000 AND NOW DOING IT AT 62000.

Electronic Stability Control (esc)
Filed Jun 5, 201848,000 milesTN

I WAS DRIVING AND WAS SLOWING DOWN TO TAKE A SHARP CURVE WHEN THE IDLE SPEED SPED UP THE SUDDENLY DROPPED AND THEN THE ENGINE DIED. I RESTARTED THE CAR BUT THE CHECK ENGINE LIGHT CAME ON. IT DID THE SAME THING AS I WAS DRIVING BEHIND OTHER TRAFFIC WHICH WAS GOING SLOW. I DROVE TO MY MECHANIC HE TEST DROVE THE CAR AND SAID THE THROTTLE BODY WAS GOING BAD. HE STATED HE HAD HAD SEVERAL OF THESE CARS WITH THE SAME PROBLEM. MY CAR ONLY HAD 48,000 MILES ON IT. I NEVER KNOW WHEN IT WILL JUST STOP IF I HAVE TO SLOW DOWN OR EVEN STOP FOR A RED LIGHT OR OTHER TRAFFIC. I LIVE IN A RURAL AREA AND THE ROADS ARE NARROW WITH FEW PLACES TO PULL OFF. I KNOW THAT THERE HAVE BEEN RECALLS FOR THIS PROBLEM ON SOME FORD FOCUS CARS AND MINE SHOULD BE INCLUDED.

Engine
Filed Jun 4, 201851,000 milesMI

FROM A COMPLETE STOP TO MOVING THE VEHICLE HAS A LITTLE BIT OF SHAKING WHEN GOING INTO FIRST AND SECOND GEAR ALSO THE BREAK LIGHT ON THE PASSENGER SIDE DOES NOT WORK BUT EVERYTHING ELSE WITH THAT LIGHT WORKS.

Power Train
Filed Jun 3, 2018NV

GEARS GRIND/JERK WHEN SHIFTING. AUTOMATIC TRANSMISSION.

Power Train
Filed Jun 2, 201880,000 milesNY

THE DUAL CLUTCH POWERSHIFT TRANSMISSION HAS BEGUN TO FAIL ON ME. IT JERKS SUDDENLY AT HIGHWAY SPEEDS, HAS RPM FLARES AND WILL NOT SHIFT INTO REVERSE. WHEN BROUGHT TO SAYVILLE FORD, LENNY TOLD ME THAT THIS PARTICULAR MODEL 2014 FORD FOCUS WAS NOT COVERED BY ANY EXTENDED WARRANTY AND WOULD THEREFORE COST ME 2200 TO REPAIR. HE DID EXPLAIN TO ME THAT THE TCM WAS UNDER WARRANTY, BUT THIS WAS APPARENTLY NOT THE ISSUE WITH THE VEHICLE. I CONTINUE TO HAVE THESE ISSUES.

Steering
Filed Jun 1, 201860,000 milesGA

I PARKED VEHICLE IN PARKING LOT OF STORE. I RETURNED TO CAR, STARTED THE ENGINE, PUT CAR IN REVERSE, GAVE IT A LITTLE GAS WHILE I TRIED TO TURN THE STEERING BUT IT WOULD NOT MOVE. MESSAGE FLASHED 'STEERING WHEEL ASSIST ERROR'. CAR NOW HAS TO BE TOWED TO DEALERSHIP FOR A REPAIR THAT IS NOT COVERED BY FORD. LUCKY THE STEERING DID NOT GO OUT WHILE I WAS DRIVING.

Steering
Filed May 31, 201882,000 milesNJ

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WARNING INDICATOR FLASHED "POWER STEERING LOSS" AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (ECHELON FORD, 4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, 1-(856) 627-8400) WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED 95 TSBS FOR THE STEERING AND ONE STEERING RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TT

Visibility/Wiper
Filed May 27, 201855,540 milesFL

THE WIPERS FREEZE WHEN IN THE INTERMITTENT MODE. IN TOOK MY FOCUS INTO PALM BAY FORD. THEY SAID THAT THERE WAS NOTHING WRONG WITH THE WIPERS, THEY WERE JUST DIRTY. THEY CLEANED THEM WITH SOAP AND WATER. THE NEXT IN THE RAIN THE WIPERS FROZE UP AGAIN.

Unknown or Other
Filed May 26, 20181,200,000 milesKY

I HAVE A 2014 FORD FOCUS THAT HAS TRANSMISSION TROUBLES. I DID NOT GET A YEAR OF SAFE SERVICE OUT OF IT. I HAD TO TAKE IT IN TO THE PLACE I BOUGHT IT THE TRANSMISSION WAS SLIPPING VERY BAD. THIS WAS AT HOPKINSVILLE KY AT PENNYRILE FORD. THEY WANT ME TO TRADE AGAIN. THIS IS BEEN A RECALL PROBLEM AND THEY WILL NOT FIX IT. THEY MAKE ALL KINDS OF EXCUSES. I HAVE WRECKER BILLS IT HAS CAUSE ME TO MISS WORK. I WILL INCLUDE MY NAME AND NUMBER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Engine
Filed May 24, 201838,500 milesMD

TL* THE CONTACT OWNS A 2014 FORD FOCUS. IN RAINY WEATHER CONDITIONS, THE VEHICLE FAILED TO START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HESITATED WHEN THE GEARS WERE MANUALLY SHIFTED. THE VEHICLE WAS TOWED TO CROUSE FORD (11 ANTRIM BLVD, TANEYTOWN, MD 21787) WHERE IT WAS DIAGNOSED AS A POSSIBLE FLOOD VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500.

Power Train
Filed May 24, 201898,875 milesMN

I HAVE A 2014 FORD FOCUS THAT HAS A DPS6 TRANSMISSION THAT NEEDS TO HAVE THE CLUTCHES REPLACED. I BOUGHT USED IN DEC 2015 AND IN EARLY 2016 I STARTED TO HAVE SHUTTERING PROBLEMS. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THIS WAS NORMAL. ABOUT 6 MONTHS LATER I HAD THE SAME ISSUE AGAIN. TOOK MY CAR BACK TO THE DEALER AND THEY TOLD ME THAT THE TRANSMISSION IS LEARNING HOW YOU DRIVE AND THIS WAS NORMAL. ABOUT 6 MONTHS AFTER THAT MY ENGINE STALLED BECAUSE MY TRANSMISSION WOULD NOT GO BETWEEN GEARS. I FINALLY GOT MY CAR STARTED AND TOOK IT TO THE DEALER AND THEY REFLASHED MY TCM. MY CAR RAN ALRIGHT FOR AWHILE AND THEN I STARTED TO HAVE PROBLEMS AGAIN WITH SHIFTING AND SHUDDERING. TOOK MY CAR BACK TO THE DEALER AND WAS TOLD MY CLUTCHES WERE OUT OF SPECS AND NEEDED TO BE REPLACED AT A COST OF $2,000 WHICH I CANNOT AFFORD. AT NO TIME DID THE DEALER GIVE ME ANY PAPERWORK. EVEN AFTER I ASKED FOR PAPERWORK. NOW I CONTINUE TO HAVE PROBLEMS WITH SHUDDERING AND THE ENGINE LIGHT WILL COME ON AND THE GO AWAY AFTER THE CAR SITS OVERNIGHT. WHEN THE ENGINE IS COLD EVERYTHING WORKS FINE UNTIL THE ENGINE GETS WARM AND THEN I START HAVING PROBLEMS AGAIN. AFTER DOING SOME RESEARCH. I NOTICE THERE IS A TECHNICAL SERVICE BULLETIN 16-0109. HOWEVER FORD WILL NOT FIX. THEY TELL ME MY CAR IS NOT ON THIS LIST. WHATEVER THIS MEANS. I AM TRULY FRUSTRATED WITH FORD AND I AM AFRAID THAT I MAY CAUSE A ACCIDENT. APPARENTLY I AM NOT THE ONLY ONE HAVING THESE PROBLEMS. WHY IS THERE NO RECALL ON THESE VEH

Vehicle Speed ControlCrash
Filed May 24, 201830,000 milesMD

TL* THE CONTACT OWNED A 2014 FORD FOCUS. AFTER SHIFTING THE GEAR SHIFTER INTO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY ACCELERATED FORWARD AND CRASHED INTO A BRICK BUILDING. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Fuel System, Gasoline
Filed May 23, 2018UT

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO FUEL VAPOR SYSTEM MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WOULD SHUTTER WHEN STOPPED, THE RPM INCREASES THEN DECREASES. THE CONSUMER WAS ADVISED THE GAS TANK WAS DEFORMED AND NEEDED TO BE REPLACED. *JS

Power Train
Filed May 23, 201864,208 milesIN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED WHEN THE GEARS CHANGED. THE VEHICLE WAS TAKEN TO RACE SKILLMAN FORD (1250 US 31 SOUTH, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TWO UNKNOWN PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CHS-14864865. THE FAILURE MILEAGE WAS 64,208.

Power Train
Filed May 23, 201886,437 milesIN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED WHEN THE GEARS CHANGED. THE VEHICLE WAS TAKEN TO RACE SKILLMAN FORD (1250 US 31 SOUTH, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TWO UNKNOWN PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CHS-14864865. THE FAILURE MILEAGE WAS 86,437.

Power Train
Filed May 23, 201874,000 milesFL

TRAMISSION FAULT SERVICE NOW ERROR RECIEVED WHILE VEHICLE WAS IN MOTION ON THE HIGHWAY DURING HEAVY RAIN TRAVELLING THE SPEED LIMIT OF 60 MPH. THE CAR JERKED AND DECELERATED RAPIDLY.

Fuel/Propulsion System
Filed May 19, 201861,100 milesNC

AT 61,100 MILES (1,100 MILES OVER THE WARRANTY), THE FUEL TANK COLLAPSED DUE TO A MANUFACTURER'S FLAW RESULTING IN A FAILED FUEL SENDING UNIT. SEVERAL ATTEMPTS TO GET THIS RESOLVED BY FORD HAS RENDERED FUTILE.

EngineCrash
Filed May 16, 2018127,000 milesVA

VACUUM SEAL ON GAS TANK IS FAULTY AND GETS AIR BUBBLES AND THE CAR CUTS OFF AT RANDOM. IT CUT OFF IN THE MIDDLE OF AN INTERSECTION YESTERDAY AND I ALMOST GOT HIT. I'VE REPORTED THIS ISSUE MULTIPLE TIMES. SEVERAL OTHER ONES WERE RECALLED BUT NOT MY VIN NUMBER BUT IT'S THE EXACT SAME ISSUE.

Power Train
Filed May 13, 201842,000 milesOH

THE POWER TRAIN REPEATEDLY "SLIPS" AND MAKES UNUSUAL NOISES DURING ACCELERATION AND DEACCELERATION. 3RD PARTY OBSERVERS HAVE ALSO AND REPEATEDLY MADE SIMILAR OBSERVATIONS.

Vehicle Speed Control
Filed May 12, 2018105,000 milesNM

WHEN ACCELERATING TO AROUND 40 MPH, ON THE FREEWAY, THE CAR STARTED SHAKING AND LOST POWER, CHECK ENGINE LIGHT ILLUMINATED AND THE SERVICE ENGINE NOW LIGHT ALSO LIT UP. TOOK THE CAR TO LOCAL DEALER AND THEY FIGURED CARS ELECTRONIC THROTTLE BODY (ETB) WAS DEFECTIVE AND WOULD COST $370+ TO REPAIR. AFTER INVESTIGATING THOROUGHLY, I DISCOVERED THIS WAS A DEFECT IN MORE THAN 1.6 MILLON FORD VEHICLES AND TOLD THE DEALER, BUT THE DEALER ALONG WITH FORD HQ ADVISED THEY WOULD NOT ASSIST IN THE PAYMENT OF THE PART OR REPAIR WHAT-SO-EVER.

Structure › Body
Filed May 12, 201839,000 milesNM

THE HORN QUIT SOUNDING UPON ACTIVATION BY THE HORN RELAY SWITCH ON THE STEERING WHEEL. IT DOES NOT SOUND WHEN PRESSING THE REMOTE TWICE TO CONFIRM IT'S LOCKED UP. IT DOES NOT SOUND WHEN THE ALARM IS ACTIVATED. THE FUSE IS OK. THE HORN RELAY DOES NOT CLICK WHEN HORN RELAY SWITCH ON STEERING WHEEL IS DEPRESSED. THE WIRES ARE ALL INTACT AND CONNECTED. I TOOK IT TO A FORD DEALER. THEY SAID IT WOULD COST $200-300 AND NEED THE CAR FOR 2 DAYS. ACCORDING TO ALL THE COMPLAINTS AND CONCERNS ABOUT THIS ISSUE ON VARIOUS WEBSITES, THOUSANDS OF OWNERS OF FORD FOCUS HAVE THE SAME ISSUE WITH THE SAME RESPONSE FROM THE DEALERSHIP.

Latches/Locks/Linkages › Doors › Latch
Filed May 10, 2018AZ

TL* THE CONTACT OWNS A 2014 FORD FOCUS. FOUR MONTHS AGO, THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CONTACT STATED THAT IT EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED AUTO NATION FORD SCOTTSDALE (8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-8287) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON A NATIONAL BACKORDER. THE CONTACT RECENTLY RECEIVED AN EMAIL REGARDING THE SAME RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed May 10, 201861,120 milesTX

TCM HAS BEEN REPROGRAMMED ONE AND 2 NEW CLUTCHES HAVE BEEN INSTALLED UNDER WARRANTY. SHUDDER HAS RETURNED AT AROUND 12,000 MILES SINCE LAST NEW CLUTCH INSTALLED. FORD REFUSES TO DO ANYTHING SINCE IT WAS 120 MILES OVER THE WARRANTY. THIS IS A KNOWN ISSUE WITH THESE CARS.

Unknown or Other
Filed May 9, 201830,000 milesNY

TRANSMISSION JERKS,SLIPS AND IF I WANT TO SKIP THE SHUDDERING I HAVE TO DRIVE FASTER ALSO IN REVERSE MODE I HIT THE CAR BEHIND ME WHILE PARKING BECAUSE THE REVERSE MODE MAKES THE CAR "JUMP" WHICH MAKES ME LOOSE CONTROL OF MY REVERSE SPEED AND THE CAR(TRANSMISSION) IS JUST BEING FIXED 1 WEEK AGO AND FORD PEOPLE TOLD ME IN FORD SERVICES THAT THAT IS HOW THE CAR IS SUPPOSED TO WORK! I DID NOT KNOW WHAT TO DO SO DECIDED TO SELL(LOOSING 2K DOLLARS) THE CAR THE WAY IT WAS BUT I DO NOT THINK THE CAR HAS TO BE ON THE STREETS IS JUST DANGEROUS ,SO IN A NUTSHELL IF I DONT WANT THE CAR TO JERK OR SHUDDER I HAVE TO STEP ON THE GAS PEDAL HARDER THAT IS JUST UNSAFE AND IN REVERSE MODE MAKES THE CAR 'JUMPS" AND HIT OTHER CARS WHILE PARKING. FORD SERVICE PEOPLE TOLD ME THAT IS NORMAL SO I DECIDED TO GET RID OF THE CAR, BUT I SWEAR IF I HAD THE MONEY I WOULD BUY ALL OF THE FOCUSES WITH POWER SHIFT TRANSMISSION AND DESTROY THEM JUST TO HAVE AMERICAN DRIVERS SAFE, PLEASE DO SOMETHING THIS IS UNVELIVABLE.

Engine
Filed May 9, 2018130,000 milesMD

MY 2014 FORD FOCUS ENGINE DIES WHEN IT RAINS. IT STARTED TO RUN ROUGH WHEN IT RAINED ABOUT A YEAR AGO AND THEN THE ENGINE DIED GOING 55 MPH WHEN IT WAS RAINING. HAD ENGINE WIRE REPLACED AND IT WAS FINE FOR A WEEK OR SO WHILE IT WAS DRY. 1ST TIME IT RAINED IT DIED AGAIN GOING 50MPH. TOOK IT IN AGAIN AND HAD CYLINDER AND COMPUTER BOX REPLACED (CRAZY ONLY 4 YEARS OLD). RAN FINE AGAIN UNTIL IT RAINED AND IT DIED AGAIN WHILE DRIVING ON HIGHWAY. WHEN IT DIES YOU ARE PUT IN A VERY BAD SITUATION. SOMEONE COULD DEFINITELY DIE. I GIVE UP. IT IS SITTING IN OUR DRIVEWAY BECAUSE WE PUT $800 INTO IT GETTING FIXED AND SO FAR NO LUCK. IF I KNEW IT COULD BE FIXED I WOULD TAKE IT IN. THE CAR DOES NOT RESTART WHEN IT GETS DRY OUT AGAIN. I TRY JUMPING IT AND FUSE 38 BLOWS EVERY TIME. IS THERE A RECALL ON THIS? IT IS A VERY SCARY PROBLEM AND I SEE THIS HAS HAPPENED TO MULTIPLE PEOPLE ON THE WEB.

Power Train
Filed May 6, 2018133,000 milesUT

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

Fuel/Propulsion System
Filed May 3, 201819,000 milesFL

2014 FORD FOCUS DRIVING ON RT 1 AT 40MPH JUST STOP MOVING FORWARD IN TRAFFIC. WAS LUCKY TO PULL OVER TO THE SIDE OF THE ROAD. CAR WOULD NOT MOVE WHILE IN DRIVE. TURN OFF CAR FOR A FEW MINUTES THEN CAR WAS ABLE TO MOVE FORWARD. DON'T KNOW WHAT TO DO CAR ONLY HAS 19K MILES ON IT. PRIOR TO PURCHASING CAR USED AT FORD DEALER WITH 9K? MILES ON IT. ANOTHER TIME WHILE IN A PARKING LOT CAR WAS NOT ABLE TO GO IN REVERSE OR FORWARD AT AROUND 11K? MILES. TURN OFF CAR WAITED AND RESTARTED THEN IT WAS FINE. ALSO GET SHUDDERING IN THE TRANSMISSION ALL THE TIME. CALL FORD THEY WHERE NO HELP ON THIS MATTER AS THEY STATED THIS TRANSMISSION WOULD NOT BE COVERED UNDER WARRANTY.

Unknown or Other
Filed May 2, 201850,000 milesMO

WHEN YOU ARE ACCELERATION FROM FIRST TO SECOND AND SOMETIMES SECOND TO THIRD THE CAR SHAKES VERY VERY BADLY AND MAKES IT HARD TO ACCELERATE.

Fuel/Propulsion System
Filed Apr 25, 2018154,000 milesLA

MY GAS NEEDLE DOSE NOT WORK MY CAR STALLS WHEN YOU PUT GAS IN IT GOES DEAD WHILE DRIVING HAS HAPPENED SEVERAL TIMES WAS TOLD IT WAS THE PURGE SOLENOID

Power Train
Filed Apr 25, 20183,400 milesCA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SWITCH GEARS INDEPENDENTLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS THEN TAKEN TO LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED A SECOND TIME AND INFORMED THE CONTACT THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD OFFER HIM A SMALL COMPENSATION. IF THE CONTACT ACCEPTED, THE MANUFACTURER WOULD NO LONGER BE RESPONSIBLE FOR ANYTHING THE CONTACT MAY EXPERIENCE DUE TO THE FAILURE. THE CONTACT DECLINED THE OFFER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,400.

Power Train
Filed Apr 25, 201864,685 milesCA

CLUTCH RECALL NEEDS TO BE EXPANEDED!!! BURNING SMELL COMING FROM UNDER THE HOOD. WENT TO GET A OIL CHANGE AND SAID IT WAS THE CLUTCH PRESSURE PLATE CAN CAUSE FIRE. STOPPED DRIVING BATTERY DIED, REPLACED BATTERY, SMELL WENT AWAY AND THEN CAME BACK WHILE DRIVING...YESTERDAY BEFORE I WAS EXITING THE PARKING LOT SMELLED BURNING SMELL THEN WAS EXITING THE PARKING LOT TURNING LEFT ACROSS TRAFFIC WENT TO SHIFT AND COULD MOVE GEAR BUT CAR WOULD NOT GO. WAS ABLE TO GET IT TO WORK AFTER SEVERAL ATTEMPTS AS ON COMING TRAFFIC APPROACHED. MADE IT HOME SAFELY. CAN'T AFFORD TO NOT HAVE CAR AS WE ARE STILL MAKING PAYMENTS BUT CANT DRIVE WITH KIDS IN THE CAR DUE TO FIRE RISK. CAR WAS MADE IN MICHIGAN HAS 2.0L GDI ENGINE. CURRENTLY ONLY THE GTD1 ENGINE IS RECALLED.

Structure › Body
Filed Apr 25, 2018AZ

I WAS DRIVING AND THE DOOR FLEW OPEN

Air BagsCrash1 injured
Filed Apr 24, 2018FL

TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE EXITING THE HIGHWAY APPROACHING AN EXIT RAMP, THE VEHICLE STALLED. THE INSTRUMENT PANEL CLUSTER WENT COMPLETELY BLANK AND THERE WAS A SUDDEN LOSS OF POWER. THE BRAKES WERE DIFFICULT TO APPLY AND THE CONTACT CROSSED OVER FOUR LANES OF TRAFFIC AND STRUCK A MEDIAN. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE VEHICLE WAS TOWED TO A YARD AND DEEMED DESTROYED DUE TO THE FAILURES. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AFTER IT HAPPENED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Steering
Filed Apr 24, 201838,300 milesTX

STEERING WHEEL HAS LOCKED TWICE AFTER VEHICLE HAD STARTED AND WAS MOVING. FIRST WAS WHEN LEAVING A GARAGE AT WORK AND MOVING FORWARDS ON A TURN. SECOND WAS WHEN TRYING TO BACK OUT OF A PARKING SPOT IN REVERSE AND LOCKED UP. BOTH TIMES THE HUD POPPED UP A MESSAGE INDICATING FAILURE. TOOK TO DEALER TO DIAGNOSE AND THEY SAID I NEED A NEW STEERING RACK FOR $2300. SEEMS STRANGE OR FAULTY ON THE COMPANY CONSIDERING IT IS A 2014 FOCUS WITH ONLY 38K MILES ON IT THAT THIS WOULD FAIL SO SOON. NEVER BEEN IN AN ACCIDENT. I AM HOPING THIS DOESN'T HAPPEN WHILE DRIVING, OTHERWISE IT MIGHT NOT JUST BE REPAIR PROBLEM BUT A WRONGFUL DEATH SUIT AGAINST FORD. BEING UNABLE TO MOVE YOUR STEERING WHEEL WHILE DRIVING IS VERY DANGEROUS AND I AM CONFUSED THE ESTIMATE TO REPAIR WAS SO HIGH. OTHER WEBSITES INDICATE WELL UNDER $1,000 TO REPLACE A STEERING RACK WITH PARTS AND LABOR. I SUGGEST FORD FIX THIS PROBLEM WITH A RECALL BEFORE IT GETS WORSE FOR ME AND OTHER OWNERS.

Power Train
Filed Apr 24, 201857,000 milesNC

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS ADVISED BY THE DEALER THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD BE ABLE TO DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE BASED ON THE DIAGNOSIS. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Apr 24, 2018FL

WHILE DRIVING DOWN INTERSTATE 75 SOUTH AT 70 MILES PER HOUR, CAR SET ON CRUISE CONTROL, THE CAR LURCH FORWARD. WHEN TRYING TO RESUME SPEED THE GAS PEDAL DID NOT RESPOND COASTED THROUGH A LANE OF TRAFFIC TO THE SIDE OF THE ROAD WHERE THE CAR DIED. UNABLE TO RESTART THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALERSHIP MATTHEW CURRY IN NOKOMIS. AFTER THREE DAYS OF SITTING FORD DECIDED TO LOOK AT THE CAR AND QUICKLY DETERMINED THE PROBLEM WAS A PURGE VALVE STICKING CAUSING A VACUUM IN THE GAS TANK WHICH CAUSED THE TANK TO COLLAPSE AND DAMAGE THE FUEL PUMP. IT WAS EASY TO RECOGNIZE BECAUSE THEY HAVE SEEN THIS SAME SITUATION MANY TIMES ON THE FOCUS MODEL. A DOCUMENTED RECALLL HAS OCCURRED IN AUSTRALIA AND NEW ZEALAND OVER THIS VERY SAME ISSUE FORD A US MANUFACTURED CAR YET NO RECALL IN THE US. I CAN FIND MORE THAN 100 REPORTS ONLINE REGARDING THIS SAME SITUATION IN THE US BUT FORD WILL NOT TAKE ANY RESPONSIBILITY. I HAVE SPOKE TO CORPORATE WHERE THEY ISSUED A CASE/CLAIM # 14636968. THEY THEN ADVISE ME TO CALL THE SERVICE MANAGER WHO SAYS HE SENT EVERYTHING TO CORPORATE THEN GIVEN THE RUN AROUND. I HAVE CALLED CHEVROLET AND HONDA THEY DON'T SEEM TO HAVE A PROBLEM WITH GAS TANKS COLLAPSING. FORD STEP UP AND TAKE RESPONSIBILITY FOR THIS FAULTY SYSTEM. I AM GRATEFUL WE ARE SAFE THIS MALFUNCTION WHILE DRIVING 70 ON A BUSY FLORIDA INTERSTATE DURING RUSH HOUR COULD HAVE ENDED MUCH DIFFERENTLY.. RIDICULOUS FLAWED PRODUCT

Electrical System
Filed Apr 22, 201844,000 milesWA

HORN FREQUENTLY GOES INTERMITTENT FOR WEEKS AT A TIME, THIS OCCURS WHILE DRIVING IN BOTH CITY AND HIGHWAY CONDITIONS AND WHEN THE VEHICLE IS PARKED. THIS HAS CAUSED NUMEROUS NEAR COLLISIONS AS I AM UNABLE TO MAKE OTHER VEHICLES AWARE OF A SITUATION AS THEY TRY TO MERGE IN MY LANE. REPLACEMENT OF THE HORN ASSEMBLY HAS NOT RESOLVED THE ISSUE, AND TESTING BY THE DEALER HAS NUMEROUS FAULT CODES WHEN THE HORN DOES FAIL INDICATING A SHORT. TPMS SENSOR FAULT HAS NOW RECENTLY COME ON WHEN ACTUATING THE HORN AND DEALER IS STILL TRYING TO ISOLATE THE CAUSE OF THIS NEW ISSUE.

Steering
Filed Apr 18, 201859,837 milesCA

I WAS DRIVING IN THE #1 LANE IN MODERATE TRAFFIC ON THE FREEWAY, GOING ABOUT 40 MPH, MOVING STRAIGHT AHEAD, AND SLIGHTLY ACCELERATING. AN ALERT SHOWED UP ON MY DASH SCREEN STATING THAT THERE WAS AN ISSUE WITH STEERING ASSIST. AS I PULLED OFF THE FREEWAY, I NOTICED THAT IT WAS SIGNIFICANTLY MORE DIFFICULT TO TURN MY STEERING WHEEL, AND AS I TOOK A RIGHT TURN AT THE FREEWAY EXIT, IT WAS ALMOST IMPOSSIBLE TO TURN. I HAD THE VEHICLE TOWED TO A MECHANIC WHO RECOMMENDED THAT I HAVE IT TAKEN TO THE DEALERSHIP, AS HE BELIEVED IT FELL UNDER THE SAME STEERING ISSUE THAT MANY OTHER FORD MODELS HAVE LATELY BEEN RECALLED FOR. THE DEALERSHIP CONFIRMED THAT THE STEERING GEAR WILL NEED TO BE REPLACED, AT FULL COST TO ME BECAUSE THE FOCUS DOES NOT FALL UNDER THESE RECALLS. FORD MUST ISSUE A RECALL FOR THE FOCUS MODELS IN ADDITION TO THOSE THAT HAVE ALREADY BEEN RECALLED. I AM NOT THE ONLY FOCUS OWNER TO EXPERIENCE THIS TERRIFYING ISSUE, WHICH COULD HAVE EASILY CAUSED AN ACCIDENT HAD MY STEERING ASSIST GONE OUT IN A SLIGHTLY DIFFERENT SITUATION. THIS IS A LIFE THREATENING FAULT AND FOCUS OWNERS NEED TO BE AWARE THAT THE VEHICLES THEY ARE DRIVING ARE DANGEROUS.

Steering
Filed Apr 15, 201842,000 milesOH

WENT TO AUTOZONE FOR POWER STEERING FLUID. THEY ASKED YEAR MAKE MODEL SAID IT DOESN'T REQUIRE IT. I LEFT AN ON MY WAY OUT STEERING LOCKED. PRAISE THE LORD NO ONE WAY HURT.

Electrical System
Filed Apr 12, 201836,000 milesCA

LATE IN THE MONTH OF FEBRUARY 2018 I CAME OUT TO MY CAR ON A RAINY FRIDAY AND WHEN I TURNED ON MY VEHICLE THE WINDSHIELD WIPERS BEGAN TO OPERATE ERRATICALLY AND PERSISTENTLY WITH NO ABILITY TO CONTROL THEM AS THE DRIVER. THE PROBLEM CONTINUED FOR OVER A WEEK AND THE WIPERS WOULD OPERATE UNPREDICTABLY AND EVEN WHEN THE CAR WAS FULLY SHUT OFF INCLUDING THE IGNITION POWER. THIS IS A SERIOUS HAZARD CAUSED BY A KNOWN FAULTY PART ON THIS MODEL OF CAR THAT IS SUSCEPTIBLE TO SHORTING OUT.

Electrical System
Filed Apr 12, 201866,700 milesOH

WHILE DRIVING AT 35 MPH, THE ENGINE STALLED WITHOUT WARNING & WOULD NOT RESTART. DASH DISPLAYED "ENGINE FAULT, SERVICE SOON." HAD VEHICLE TOWED TO LOCAL DEALERSHIP. DEALER CHECKED THE CODES AND FOUND MULTIPLE ENGINE CONTROLLER FAULTS. SAID IT WAS A BAD WIRING HARNESS. THIS IS A SE MODEL WITH 2.0 L ENGINE, BUT FORD HAS A RECALL ON THE ST MODEL WITH 2.0L ENGINE FOR THE SAME FAILURE MODE AND CAUSE (WIRING HARNESS). FORD DID "PARTICIPATE" IN THE REPAIR ($250 OUT OF $1500) WIRING HARNESS WAS RETAINED BY OWNER FOR REVIEW AND ANALYSIS..

Engine
Filed Apr 12, 2018140,000 milesAZ

TRANSMISSION CONTROL MODULE

Engine
Filed Apr 9, 2018NJ

TRANSMISSION FAULTY . CAR WONT REVERSE . CAR DRAGS WHEN TRYING TO ACCELERATE. I ALSO RECEIVED A COURT NOTICE IN THE MAIL REGARDING POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION PROBLEMS.MY CHECK ENGINE LIGHT CAME ON. NOTIFICATIONS APPEARED ON MY CAR SAYING TRANSMISSION PROBLEM SERVICE ASAP.

Power Train
Filed Apr 8, 201838,000 milesPA

FROM A STOP L WAS ACCELERATING AND THE TRANSMISSION MADE A GRINDING NOISE. MY STEERING WHEEL SHOOK OR VIBRATED HORRIBLY AND THE POWER DURING ACCELERATION WAS WEAK AND I COULD NOT MERGE ONTO THE HIGHWAY IN A NORMAL MANNER. NORMAL MEANING AS A COMMUTER TO AND FROM WORK ON A DAILY BASIS. HIGHWAY MERGING FROM A STOP.

Power Train
Filed Apr 8, 20181,000 milesMO

TRANSMISSION CAUSES VEHICLE TO JERK AND SHIMMY WHEN ACCELERATING FROM A STOP. WILL NOT ACCELERATE WHILE DOING THIS, CAUSING DANGER WHEN THERE IS ANOTHER VEHICLE BEHIND OR LEAVING A STOP SIGN. TRANSMISSION CLUTCH WAS REPLACED DUE TO THIS ISSUE AND THESE ISSUES STARTED AGAIN AFTER APPROXIMATELY ONE YEAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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