Page 14 of 53 · complaints 651–700 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Electrical System
Filed Aug 24, 2021FL

There is a loud electrical crakle sound coming from the speakers. It also does it when the car is off. It's very startling and I believe it's dangerous.

Unknown or Other
Filed Aug 21, 2021UT

The transmission broke it stared to hard shift had problems down shifting and it would slip made it very hard to drive.

Engine
Filed Aug 18, 202174,000 milesTX

The contact's daughter owns a 2014 Ford Focus. The contact stated the vehicle was taken to the local dealer for a recall repair and the vehicle was diagnosed with the clutch needing to be replaced. The vehicle was not repaired. The contact stated that upon taking possession of the vehicle, the vehicle failed to start. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was approximately 74,000.

Latches/Locks/Linkages
Filed Aug 18, 202180,000 milesAZ

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving the vehicle would not exceed 45 MPH. The RPM would rev up however, the vehicle failed to respond. The check engine warning light was illuminated. The approximate failure mileage was 80,000. Parts distribution disconnect.

Unknown or Other
Filed Aug 14, 2021MO

The transmission got it fix the same day i got the car and its still messing up

Engine
Filed Aug 9, 2021137,000 milesMD

The contact owns a 2014 Ford Focus. The contact stated that the driver’s side door was not closing properly. The vehicle was taken to the dealer for an unknown recall repair. The dealer informed the contact that there were two other open unknown recalls on the vehicle related to the transmission control module failure and the fuel tank deformation. The contact stated that the recall repairs were completed however, the check engine warning light illuminated. The contact also stated that the vehicle would stall and shift gears independently while driving. The dealer was made aware of the failure and informed the contact that the parts for the repair were not available. The manufacturer was made aware of the failure and informed the contact that the parts for the repair were not available and a case was opened. The vehicle was not repaired. The approximate failure mileage was 137,000.

Power Train
Filed Jul 28, 2021TX

When my engine light came on, I took it to about 2-3 shops and they all said it was the catalic convertor. I took it to Coliber Auto Care, they did their own diagnostic and came up with 4 codes which was for the converter, spark plugs, fuel system and the coolant fluid system. I had the coolant system fixed and they told me it's best to have the catalytic converter fixed first before I have thr rest fixed and that the engine light will still be on until I get the converter fixed. It was at the end of the day when I picked up my Ford and when I got into my car, yes I saw the engine light on and as I was driving off, a warning transmission light came on. I then took it to Pepboys to have the convertor fixed and it was them that caught the transmission problem among other issues. I took my car back to Caliber Auto about my transmission because my car was driving just fine until they started working on it. When I picked up my vehicle from Caliber Auto and as I was driving off, my car was stalling and wouldn't automatically shift gears properly. Once I made it home, I had my car towed back to Pepboys then from Pepboys to David McDavid Ford in White Settlement, TX. I do have all the paperwork, but since I'm filling this form on my phone, I have no way of uploading them right now. Once I get a feed back to my email from you, I'll then use my laptop to upload all the documents.

Structure › Body
Filed Jul 28, 2021AL

Just to get it out of the way, my vehicle is currently in Italy due to my work location. The car is also US spec but was transported here. Approximately 2 months ago, my rear driver door latch gave out, this causes my door to swing wide open since it is unable to latch on and lock. After having this issue, I found out that there was a recall for this already. I then took the vehicle to the nearest Ford dealership to me. They said they would email me when the part came in since they have to order it first, about a month goes by and no email so I drive there again and they say they have the part. I am then told to make a date to get the work done, roll over a few days and I get the car there and drop it off and wait. After the long 2 hours, I am informed that they replaced the 2 front door latches, then they proceed to tell me that the recall is only for the front doors and that I would have to pay out of pocket to get the rear latches done. Confused, I show them the statement from the Ford and NHTSA website that states, "OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE ALL AFFECTED DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART. THERE WILL BE NO CHARGE FOR THIS SERVICE.". To this day, I am still being told that same information from them that it is not covered in that recall. I am now stuck and don't know what to do since I cannot get the work done any where else because of my location. I have tried using the Chat

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Jul 21, 202146,000 milesFL

The contact owns a 2014 Ford Focus. The contact stated upon starting the vehicle, the message "hill assist not available" appeared on the instrument panel. There were several unknown warning lights along with the ABS warning light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS module needed to be replaced however, the parts for the repair were not available. The vehicle was then taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 46,000.

Electrical System › Propulsion System › Fuel Cell
Filed Jul 19, 202195,000 milesMD

The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled soon after refueling. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where they diagnosed her vehicle with a deformed fuel tank. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was notified of the failure and confirmed that the Vin was not included in the recall. The representative informed her that a supervisor would reach out to her for further assistance however, the contact had yet to hear from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 95,000.

Unknown or Other
Filed Jul 17, 2021AZ

Transmission failure hard to shift overhead transmission

Power Train
Filed Jul 15, 2021AZ

I have a 2014 ford focus and i have had three services visits i have had the clutch replaced two shift actuators, the transmission oil seal and the transmission control module after the third service visit the car would shutter nearly every time i drove it but the symptoms were no more than just performance issues which went on for about two years. In addition the car would periodically overheat during extreme temperatures over rover 110 briefly when i would start the car but the temperature gauge would go right back down and the car wouldn't overheat. However this was most likely due to the transmission overheating because in June the car would exhibit the same symptom but more frequently but then when i was driving on june 13th the computer told me the transmission was overheating. I barely managed to get the car home however the transmission began to lose power and the transmission service light came on. I later inspected the car and noticed the breather tube had come lose on top of the transmission most likely due to shuttering. I can no longer drive the car because of the potential that i could get in an accident even though you have braking and power steering there's a potential for a hazard when making left turns if you are unable to accelerate while making a left turn due to loss of power with the transmission you could be hit by oncoming traffic. Ford refuses to replace or repair the transmission and as with numerous other consumers they use the excuse of the car bei

Power Train
Filed Jul 6, 2021PA

The vehicle suffered a transmission clutch failure. There was an extended warranty service for the transmission module but not for the transmission clutch. Other models from the same year included transmission clutch service extended warranty but not my vin#. It’s unfair that my vehicle suffered a clutch failure and it is not a required recall.

Power Train
Filed Jul 6, 202179,000 milesNY

The contact owns a 2014 Ford Focus. The contact stated while driving 30 mph, the vehicle stalled when she disengaged the brake pedal and depressed the accelerator pedal. There were no warning lights illuminated however, the hill start assist not available message was displayed on the instrument panel. The contact stated she was able to restart the vehicle and pull to the side of the road. The contact stated as she was attempting to park the vehicle at a nearby parking lot, she disengaged the brake pedal and depressed the accelerator pedal, and the vehicle stalled again. The transmission fault, service immediately message appeared on the instrument panel. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 79,000.

Power Train
Filed Jul 4, 2021FL

Transmission keeps failing on the car and it is currently in a ford dealership as they are refusing to acknowledge that there's a recall on it and that it should be covered. This is the 2nd or third time time that I had issues with the transmission itself not including other constant issues with the car itself.

Power Train
Filed Jul 2, 2021KS

Vehicle was left with Midwest Superstore in Hutchinson, Kansas July 2020 for multiple fuel related and transmission related problems. Dealer replaced purge valve (recall), did not inspect fuel tank. Also a transmission test was done and all above failure levels. Picked up the car with a dead battery, broken fuel gauge, and still stalled regularly with less than half tank fuel. Did not have spare vehicle, dealt with for entire year. Transmission frequently shutters or locks up. Vehicle frequently stalls in traffic or after fuel addition. Finally was able to get it back to dealer (a year later). They note that indeed the fuel tank is crushed (purge valve recall) and will require a tank and pump assembly. Dealership states that Ford will not honor replacement of these components even though the recall was never adequately performed the previous year. The only thing that can make the fuel tank crush is the defective purge valve they replaced.

Electrical System
Filed Jun 29, 202150,000 milesGA

The contact owns a 2014 Ford Focus. The contact stated while driving 45 mph, the low battery warning light illuminated. The contact stated that the vehicle decelerated independently and came to a stop on the side of the road. The contact stated that the battery was drained. The vehicle was not drivable and was left at that location for three days. The contact stated he was able to recharge the battery and drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.

Power Train
Filed Jun 28, 2021GA

Vehicle overheated while driving. Took it to dealership and advised cause is transmission. Advised by dealership manufacturer was aware of problem and still put it on market for sale.

Engine
Filed Jun 28, 2021117,000 milesCT

The contact owns a 2014 Ford Focus. The contact stated that driving at an undisclosed speed, the horn failed to operate as needed. Occasionally, the vehicle would stall. The vehicle was taken to the dealer and diagnosed that there was corrosion on the wiring harness which caused the vehicle to stall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a supervisor would reach out to the contact. The approximate failure mileage was 117,000.

Engine
Filed Jun 24, 2021NC

Shuddering Stalling Jerking motions When coming from stop to start Hesitation

Power Train
Filed Jun 17, 202190,000 milesTX

The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Electrical SystemCrash1 injured
Filed Jun 11, 2021PA

Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.

Steering
Filed Jun 7, 2021IL

While operating the vehicle I lost all power steering. This nearly caused an accident as I was driving in city traffic at the time. Upon taking it to a dealership I was informed it was a $1500 repair caused by the electrical system. My vehicle was purchased new and has less than 54,000 miles

Power Train
Filed Jun 7, 2021105,301 milesOH

The contact owns a 2014 Ford Focus. The contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. The contact stated that the service transmission warning light was displayed. The manufacturer was informed of the failure and informed the contact they were unable to assist. The failure mileage was approximately 105,301

Power Train › Automatic Transmission
Filed Jun 4, 2021GA

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THEIR TRANSMISSION. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE DEALER REFUSED TO OFFER A LOANER VEHICLE.

Power Train › Clutch Assembly
Filed Jun 4, 2021FL

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND CLUTCH SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DECLINED TO REPAIR THE VEHICLE STATING IT DID NOT MEET THE PROPER SPECIFICATIONS. THE VEHICLE HAS FAILED AND NO LONGER COVERED UNDER THE WARRANTY. THE CONSUMER STATED THE VEHICLE SPUTTERED ON TAKE OFF AND THE CLUTCH WAS FAULTY.

Power Train
Filed Jun 1, 2021FL

I was noticing hesitation on my way to work when the traffic light turned green, I'd press the gas pedal and the car wouldn't move. I'd give it more gas then it would jerk into moving forward. While accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. Once at work I was able to park the car and look at the engine and noticed nothing out of the ordinary. At about noon that day I got into the car to leave for lunch only to realize that I could no longer go into reverse. I would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like I'm still stuck in park. I was able to put the car in Drive however I was in a parking spot facing a building and would not be able to exit only utilizing Drive. I was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. I theorize that there may be an issue with the Power Train Control Module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.

Power Train
Filed May 26, 2021120,000 milesOH

The contact's daughter owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to a local dealer and was informed that due to the salvage title, the recall would not be honored. The contact stated that while her daughter was driving 45 mph, the vehicle decelerated independently and failed to exceed 10-15 mph. There was no warning light illuminated. The driver parked on the side of the road until she arrived at the location to drive the vehicle to a nearby independent mechanic. The contact stated that the check engine warning light was illuminated. The contact was informed by the independent mechanic that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact attempted to contact the manufacturer but was unable to reach a representative. The failure mileage was approximately 120,000.

Fuel System, Gasoline
Filed May 25, 202171,000 milesOH

The contact owns a 2014 Ford Focus. The contact stated that upon purchasing the vehicle, the vehicle would stall and shudder while depressing the accelerator pedal. There was no warning light illuminated. The contact had initially taken the vehicle to a dealer where the recall repair for NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) was performed. Recently, the contact stated that the same failure returned and the symptoms had worsened. The contact took the vehicle back to the same dealer where she was informed that they would replace the TCM for free however, the clutch disengagement failure would not be covered. The manufacturer was notified of the failure and referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 71,000.

Power Train
Filed May 18, 2021130,000 milesTX

The contact owns a 2014 FORD Focus. The contact stated while driving at various speeds, the vehicle inadvertently shifted out of drive to neutral without driver input. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing clutch actuator, bearings, and sleeves to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Fuel System, Gasoline
Filed May 13, 202163,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V525000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS TAKEN TO FORD OF KENDALL, LLC (15551 S DIXIE HWY, PALMETTO BAY, FL 33157) WHERE THE RECALL WAS SATISFIED. RECENTLY, THE CONTACT STATED THAT THE SAME FAILURE RECURRED WITH THE FUEL GAUGE PROVIDING AN INACCURATE READING. THE VEHICLE STALLED SIMULTANEOUSLY DURING THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE FUEL TANK THAT WAS REPLACED UNDER THE ORIGINAL RECALL HAD FAILED. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE NO LONGER QUALIFIED FOR SERVICE UNDER THE ORIGINAL RECALL AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS OFFERED NO FURTHER ASSISTANCE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

Power Train
Filed May 6, 202153,598 milesPA

STARTING IN OCTOBER OF 2020, EXACTLY ONE YEAR AFTER PURCHASING MY 2014 FORD FOCUS FROM THE FORD DEALERSHIP, MY CAR STARTED TO VIBRATE OCCASIONALLY. ALTHOUGH I WAS CONCERNED, I DID NOT WORRY TOO MUCH ABOUT IT BECAUSE IT ONLY DID IT ONCE IN A WHILE. FEBRUARY OF THIS YEAR, THE VIBRATIONS KEPT GETTING WORSE. NOW INSTEAD OF EVERY ONCE IN A WHILE, IT WOULD HAPPEN EVERY-TIME I ACCELERATED AFTER A RIGHT HAND TURN. THIS WAS MORE NOTICEABLE WHEN THERE WAS MORE PEOPLE IN THE CAR. AFTER DOING SOME RESEARCH I FOUND OUT THAT WHAT I WAS EXPERIENCING WAS A SHUDDER. EVEN THOUGH IT IS COMMON FOR THESE CARS, IT IS NOT SOMETHING I WANT TO DRIVE WITH EVERYDAY, THAT BEING SAID, I CALLED MY LOCAL FORD DEALERSHIP, RAY PRICE FORD IN MOUNT POCONO, PA ASKING IF THEY CAN FIX MY CLUTCH BEING THAT IT'S UNDER WARRANTY. THEY STATED THAT WAS I WAS DESCRIBING SOUNDED LIKE THE CLUTCH SHUDDER AND THEY CAN TAKE CARE OF IT NO PROBLEM. FORD TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR. THEY STATED THAT THEY TEST DROVE IT AND THEY TESTED MY CLUTCHES AND IT PASSED THE 'SAFETY TEST'. I TOLD THEM TO TEST DRIVE IT AGAIN, IT IS NOT SAFE, AND BEING THAT I HAVE A 2014, IT IS ONLY A COUPLE OF MONTHS UNTIL MY CAR GOES OUT OF WARRANTY. I'D RATHER TAKE CARE OF THE PROBLEM NOW BEFORE IT BECOMES AN EXPENSIVE REPAIR THAT IS DIFFICULT TO FIX AND IT'S OUT OF WARRANTY. ANNE HATHAWAY THAT WORKS THERE REASSURED ME THAT MY CAR IS NOT AND THEY WOULD NOT BE FIXING IT BECAUSE THERE IS NOTHING WRONG, SHE STATED 'THE FORD MECHANICS MAY

Power Train
Filed May 5, 2021152,000 milesVA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 10 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

Fuel/Propulsion System
Filed May 4, 2021LA

MY VEHICLE WILL NOT START AFTER REFUELING AND STALLED WHILE DRIVING.

Electrical System
Filed Apr 29, 202168,543 milesTX

SHUDDERS , JERKS, SLIPS, AND STALLS WHEN GETS ON THE GAS LIKE A JUMPING FEEL.

Fuel System, Gasoline
Filed Apr 29, 202170,000 milesWV

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THE VEHICLE FAILED TO START-UP WITHOUT WARNING. THE VEHICLE WAS TOWED TWICE TO ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241, (800) 296-2486) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE WAS INOPERABLE AND THAT THE FUEL TANK WAS WARPED AND UNEVEN. THE CONTACT WAS THEN INFORMED THAT THE FUEL TANK, VALVE, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED TO KEEP FUEL IN THE VEHCILE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER 19V515000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Steering
Filed Apr 29, 2021140,000 milesMI

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT MANUALLY PULLED THE STEERING TO THE CENTER TO CORRECT THE ISSUE AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE SLOWLY IN MANUAL STEERING MODE TO HIS GIRLFRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Power Train
Filed Apr 21, 202152,000 milesPA

THE 2014 FORD FOCUS HAS BEEN ONE OF THE MOST UNSTABLE AND UNSAFE VEHICLES I HAVE EVER DRIVEN. FROM THE CONSTANT SHUDDERING AND HESITATING TO THE CONSISTENT REPAIRS THIS CAR HAS TO HAVE. I WAS MERGING ONTO 380 IN MONROE COUNTY, PENNSYLVANIA FROM THE TANNERSVILLE EXIT WHEN MY CAR HESITATED TO SPEED UP. I WAS GOING 40 WHEN I WAS TRYING TO SPEED UP TO AT LEAST 60, I HELD MY FOOT ON THE ACCELERATOR AND MY CAR DID NOT PICK UP SPEED, IT DIDN'T GAIN SPEED, IT ACTUALLY DROPPED DOWN TO 35MPH. AFTER ABOUT 20 SECONDS MY CAR THEN PICKED UP SPEED AND I WAS FINALLY ABLE TO GO 60MPH +. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN, ESPECIALLY ON THE HIGHWAY. THE CLUTCHES DO NOT LAST LONG AND CONSTANTLY HAVE TO BE REPAIRED, FORD EXTENDED WARRANTY IS A JOKE, I HAVE A 2014 AND EVEN THOUGH IT IS ONLY AT 53,XXX MILES, BECAUSE IT HAS BEEN SEVEN YEARS I AM OUT OF LUCK WHEN IT COMES TO REPAIRS. I CANNOT AFFORD TO PAY $1,500 + EVERY COUPLE THOUSAND MILES WHEN THESE CLUTCHES GO. THE POWER SHIFT DCT WAS HORRIBLY MANUFACTURED AND I TRULY BELIEVE THAT THIS CAR WILL BE THE CAUSE OF MY DEATH SOMEDAY. I'M HOPING FORD CAN EITHER BUY BACK MY VEHICLE OR THE WHOLE CAR WILL BE RECALLED, IT SHOULD BE HONESTLY.

Electrical System
Filed Apr 20, 2021125,000 milesKS

MY 2014 DOESN'T HAVE ALL THOSE FANCY SAFETY FEATURES LISTED BUT MY HORN DOESN'T WORK. I NEVER OWNED A VEHICLE THAT THE HORN HAS JUST STOPPED WORKING. I THOUGHT IT WAS A BLOWN FUSE BUT TURNS OUT IT'S ANOTHER ISSUE WITH THE CAR ON TOP OF THE PREVIOUS RECALLS IT HAS HAD. I CAN'T EVEN RENEW MY CAR REGISTRATION UNTIL THIS IS FIXED AND IT'S A SAFETY HAZARD. I CAN'T EVEN WARN DRIVERS WHEN THEY ARE ABOUT TO CRASH INTO ME ON THE HIGHWAY. FORD WANTS TO CHARGE AN OVER THE TOP PRICE TO LOOK AND FIX THE PROBLEM BUT THERE IS NOT GUARANTEE THAT IT WILL EVEN BE COMPLETELY FIXED SEEING AS ANOTHER FORD FOCUS OWNER I MET IN PERSON AND WHAT I'VE READ ONLINE HAVE ALSO HAS ISSUES WITH THEIR HORN NOT WORKING ANYMORE. THIS SHOULD BE UNDER A RECALL WITH FORD.

Steering
Filed Apr 14, 2021TX

I HAD JUST LEFT MY HOUSE DRIVING ON THE ROAD AND THE POWER STEERING STOPPED WORKING. LUCKILY THERE WERE NO OTHER CARS ON THE ROAD . I WAS UNABLE TO TURN THE STEERING WHEEL SO I STOPPED GOT OUT AND MY BOYFRIEND WAS ABLE TO GET THE CAR TURNED AROUND AND DROVE IT BACK THE SHORT DISTANCE TO MY HOME WHERE IT HAS BEEN PARKED SINCE THAT DAY. I WROTE A LETTER TO FORD ASKING FOR FINANCIAL ASSISTANCE IN GETTING THE CAR REPAIRED ARE REPURCHASE IT FROM ME THEY REPLIED STATING THAT THEY UNDERSTOOD BUT COULD NOT OFFER ANY ASSISTANCE.

Engine
Filed Apr 14, 2021124,000 milesVA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE WOULD STALL AND SHUDDER AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOWDITCH FORD INC (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) WHERE IT WAS DIAGNOSED WITH THE TRANSMISSION CLUTCH NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Steering
Filed Apr 13, 202190,000 milesUT

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE LOSS POWER STEERING AND A STOP SAFELY WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. A HIGHWAY PATROL OFFICER ARRIVED ON THE SCENE TO ASSIST WITH MOVING THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE MICROCHIP CONNECTED TO THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT LATER WENT TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115) WHERE SHE WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Electrical System
Filed Apr 12, 2021125,560 milesCO

WHILE DRIVING DOWN THE ROAD THE HOUSING FOR THE PCM BROKE AND THE WHOLE THING FELL HITTING THE DRIVER FRONT TIRE AND DRAGGING ON THE WHILE ABLE TO STOP. THE CAR THEN SHUT OFF AND AND HAD ENGINE AND TRANSMISSION ERROR CODES. TOOK THE CAR TO SHOP TO BE FIXED. A FEW WEEKS LATER THE CAR STARTS SHIFTING HARD AND SOMETIMES NOT SHIFTING PAST 3RD GEAR THROUGH OUT THE DAY BY THW END OF THE DAY REVERSE QUITS WORKING. THE NEXT DROVE CAR 15 MILES TO TOWN SHUT IT OFF AND HAS NOT STARTED SINCE. WAITING ON DEALERSHIP TO HAVE AVAILABLE TIME SLOT TO REPAIR.

Engine
Filed Apr 6, 2021105,000 milesKY

CONTINUES TO HAVE TRANSMISSION SHIFTING ISSUES EVEN AFTER BEING ASSESSED BY 2 MECHANICS. SHUTTERS IN FIRST GEAR ON TAKEOFF. LOSES POWER WHILE IN MOTION ON THE HIGHWAY.

Steering
Filed Apr 5, 202157,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE VEHICLE, THE STEERING MALFUNCTION WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Steering
Filed Apr 5, 2021117,000 milesNV

MY CARS STEERING WHEEL DEFAULT WARNING CAME UP AND MY WHOLE CAR FROZE.IT WAS UN DRIVABLE. THERE WAS ABSOLUTELY NO POWER STEERING I WAS I'M MOTION WHEN THIS HAPPENED

Steering
Filed Mar 29, 202190,000 milesTX

WHILE TURNING IN A ALDIS PARKING LOT THE 'STEERING ASSIST FAULT' WARNING POPPED UP ON MY DASHBOARD AND THE POWER STEERING STOPPED MAKING IT EXTREMELY DIFFICULT TO MOVE THE STEERING WHEEL. I STOPPED THE CAR TO TURN IT ON/OFF AGAIN TO SEE IF IT WOULD RESET. IT DID NOT AND I HAD TO DRIVE HOME WITH NO POWER STEERING.

Power Train
Filed Mar 26, 20213 milesPR

TRANSMISSION CLUTCH SHUDDER

Unknown or Other
Filed Mar 20, 202115,000 milesMO

FORD SOLD ME A LEMON, A 2014 FOCUS IT HAS 97960 MIKE'S ON IT AND IN 5 YEARS I'VE OWNED THE CAR IT'S BEEN IN THE SHOP FOR THE TRANSMISSION 16 TIMES! AN EXTENDED WARRANTY COVERED THE TRANSMISSION UP TO 96,000 MI BUT NOW IT'S COMPLETELY SCREWED UP AND DOES WON'T FIX IT I WOULD LIKE THEM TO BUYBACK MY POA

Power Train
Filed Mar 15, 202165,909 milesAZ

SINCE I PURCHASED MY DAUGHTER A USED CERTIFIED FORD FOCUS FROM THE DEALERSHIP I'VE HAD MULTIPLE PROBLEMS WITH THE VEHICLE SHIFTING PROPERLY. THE WORST CASE IS WHEN AT HIGH SPEED (60 MPH OR MORE) THE CAR ALL OF A SUDDEN GOES INTO 1ST OR 2ND GEAR CAUSING A TREMENDOUS JERK THAT ALMOST CAUSES THE VEHICLE TO GO OUT OF CONTROL. JUST YESTERDAY (14MAR21) I WAS DRIVING THRU A CONSTRUCTION ZONE ON I10 THRU THE TOWN OF BENSON ARIZONA AT A SPEED OF 60 MPH WHEN THE TREMENDOUS JERK HAPPENED AGAIN WITH THE RPM SHOOTING UP TO 6,000 ON MY TACHOMETER FOR 5 TO 7 SECONDS. THE NORMAL RPM AT A STEADY SPEED OF 60 SHOULD BE 2,200 RPM. THE TRACTOR TRAILER RIG DRIVING BEHIND ME ALMOST RAN INTO MY FORD FOCUS, BUT LUCKILY THE DRIVER HAD HIS EYES ON WHAT WAS HAPPENING. I GOT OFF THE INTERSTATE AT THE NEXT EXIT, DROVE ONTO A TWO LANE COUNTRY ROAD AND WAS ABLE TO REPEAT THE DOWNSHIFT PROBLEM FIVE TIMES, BUT AT THE REDUCED SPEED OF 40 MPH. THE JERK WAS STILL THERE BUT NOT AS HARSH OR UNCONTROLLING AS AT 60 MPH. THE NORMAL RPM AT 40 WHEN ACCELERATING SHOULD BE 2400 RPM, BUT AT THE TIME OF THE DOWNSHIFT PROBLEM IT SHOT UP TO 4500 RPM. THE CAR HAS BEEN IN THE FORD DEALERSHIP REPAIR FACILITY NUMEROUS TIMES SINCE SEPTEMBER OF 2020 AND STILL IS NOT FIXED. IT IS THERE AS I AM TYPING THIS REPORT. WHEN I PURCHASED THE VEHICLE THERE WAS NO MENTION OF THE FORD FOCUS CARS HAVING ANY KIND OF TRANSMISSION PROBLEMS, OR ANY INFORMATION REGARDING A RECALL OR CLASS ACTION LAWSUIT DUE TO THE FORD FOCUS TRANSMISSION. MY HIGHES

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →