The contact owns a 2014 Ford Focus. The contact stated that while stopped in traffic, the contact noticed that another vehicle was coming up from behind when the vehicle began to shudder and failed to accelerate. The vehicle behind was able to stop before crashing into the rear of the contact’s vehicle. The contact stated that the failure had occurred several times before while driving at various speeds. The vehicle failed to shift properly and made a grinding or a revving sound. The contact had taken the vehicle to the dealer who diagnosed that the dual-clutch shield had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The approximate failure mileage was 59,600.
2014 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
The contact owns a 2014 Ford Focus. The contact stated that when driving forward the vehicle fails to change gears. The vehicle was emitting a cranking/grinding noise when being driven. The contact stated the vehicle is now inoperable due to it no longer being able to go past 1st gear. The transmission failure warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated that they believed their failure related to NHTSA Campaign Number: 13V523000 (power train) however their vin was not included. The manufacturer was made aware of the issue. The approximate failure mileage was 68,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and stall upon the depression of the accelerator pedal without warning. The contact also stated that an abnormal grinding noise would emit from the vehicle without warning. The contact initially took the vehicle to an independent mechanic who diagnosed the failure as a defective reciprocal clutch connected to the transmission. The vehicle was then towed to a dealer where they informed her that the vehicle was not under recall. The manufacturer was also notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
At 153,000 Miles my car began to slip gears in the third and 5th and the transmission and a week after that started happening I lost complete steering all steering went out the ball joint had sounded rough for a couple of days and then and just went out the car was stuck at the hospital then I was at luckily I wasn't on the main road when it happened I was in a parking lot otherwise that could have been very very bad however my car doesn't fit in your little spectrum of August 8th to whatever it was August 15th of 2014 for manufacturer date for the steering and obviously my car is over $150,000 for the powertrain either thing could cost a collision and the steering thing I could have been majorly hurt but the recall doesn't include my car
Car shudders, shakes, and jolts coming from stop. Also seems to go into neutral at random times and won't accelerate. Don't have the funds to take to the dealer but seems like a clutch problem like everyone else.
Had a transmission fault a week after I bought it in 2019. Dealership did a quick fix and the transmission has been shorty since. Sputters in first gear and just today the rpm’s shot up while on the highway and the check engine light came on. The dealership will not cover this. I feel like they should as it was a known issue from the start.
I was driving and my car started to have no power on shift then while driving down the highway my car shifted into neutral. I had to bail off to the side of the very dangerous road. I contacted Ford to have this issue fixed and they said it would be over a year for them to get me a new part. I do not fell safe driving this car and they offered me no help with this.
The contact owned a 2014 Ford Focus. The contact stated that while driving approximately 30 MPH the vehicle overheated, lost power, and caught on fire. The contact stated that the warning "HIGH ENGINE TEMPERATURE STOP SAFELY" was displayed. The contact stated that smoke was seen coming from the front of the hood. The contact stated that she opened the hood and flames were seen coming from the driver's side rear of the engine. The contact stated that the police and fire department was notified. The fire was extinguished by the fire department. The contact stated that a fire department report was filed. The vehicle was first towed to the police impound lot and then towed by the dealer. The contact stated that she had purchased the vehicle 2 days prior to the failure. The vehicle was at the dealer awaiting diagnosis. The insurance company deemed the vehicle a total loss. The manufacturer was not notified of the dealer. The failure mileage was 90,537.
Transmission problems at all speeds will like some help from ford
The car jolts once you start driving from a complete stop. then i will be in DRIVE but all of a sudden it is like i am in NEUTRAL and i loose all speed and cant go anywhere. its scary and i have almost been rearended several times.
The contact owns a 2014 Ford Focus. The contact stated while accelerating from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact released the accelerator pedal for a moment and then depressed the accelerator pedal again and the vehicle responded. The contact stated that the failure had been reoccurring. The contact stated that the transmission clutch was replaced several times and the transmission control module (TCM) was updated several times; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 20,000.
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the transmission clutch had failed. The vehicle was towed to a transmission specialist where it was diagnosed that the transmission had failed and needed to be rebuilt. The contact stated that the vehicle was repaired; however, the vehicle was jerking while driving. The vehicle was taken back to an independent mechanic who informed the contact that the failure was associated to a recall. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced under NHTSA Campaign Number: 13V523000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had remained at the dealer for three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,878.
Tried to reverse the vehicle and reverse gear was inoperable. Had to have help pushing car in reverse. A light came on the dashboard that read "Transmission Fault Service now." Car would not reverse, and it began to stutter. This was the only warning light that came on at that very moment. Had to have car taken to dealership. No update on the resolution just yet.
The contact owns a 2014 Ford Focus. The contact stated while driving 75 MPH, the vehicle inadvertently decelerated to 5 MPH with the check engine warning light illuminated. The contact was able to pull over safely. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure but did reset the codes that were shown. The failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,516.
The contact owns a 2014 Ford Focus. The contact stated that while accelerating from a stationary position, the vehicle would jump, vibrate, and shudder and would not immediately properly accelerate. In addition, the check engine light would illuminate as the failure occurred. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The clutch was replaced but the failure reoccurred. The contact indicated that the clutch had been replaced on four separate occasions. The manufacturer was notified of the recent failures but no assistance was offered. The failure mileage was 50,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the transmission overheating warning light was illuminated. The contact stated that several other unknown warning lights were illuminated. Additionally, the vehicle shuddered and hesitated while attempting to accelerate. The contact stated that the vehicle was taken to the dealer and the transmission control module was replaced. The contact stated that the check engine warning light was illuminated. The contact returned the vehicle to the dealer however, the mechanic was not able to successfully identify the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 25,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic but was not diagnosed nor repaired and remained with the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission slipped from drive into neutral with the check engine warning light illuminated. The contact veered to the side of the road and restarted the vehicle. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the used car dealer it was purchased from. The vehicle was then taken to an authorized dealer where a software update was completed; however, the failure persisted. The vehicle was taken to a transmission specialist where it was diagnosed that the transmission needed to be rebuilt and the clutch needed to be replaced. Additionally, transmission software needed to be updated. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 99,486.
The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle started to jerk. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road and restart the vehicle. The contact stated she had to park and restart the vehicle several times before reaching her residence. The contact called several local dealers and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
One day as I was driving and sitting at a red light, that then turned green I was pushing on the gas but the car would not move. I placed my foot back onto the break put the car in park and then put it back in drive. The car then did pull off but very fast and kind of out of control. I felt like my safety was absolutely at risk because it continued to do this my entire way home stopping myself in traffic and jerking as I am driving. We did take the car to a shop which is where they told us it can be an electric problem somewhere in the transmission. At the time we couldn’t not afford to get any work done on the car. No the car hasn’t been inspected by the manufacturer or police or insurance. No warning lamps were on prior to these problems. The check engine light came on about 2-3 days later.
Improper shifting and loss of power while accelerating. Shuddering at take offs. Feels unsafe.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SAFETY RECALL. THE CONSUMER STATED THE VEHICLE EXPERIENCED MANY TRANSMISSION ISSUES AS WELL AS OTHER RECALL ISSUES. THE CONSUMER REQUESTED TO BE COMPENSATED FOR THE INCONVIENCES AND NOT HAVING THE REPAIR RESOLVED.
The contact owns a 2014 Ford Focus. The contact stated that the vehicle was taken in for a routine oil change and the contact was informed that a transmission flush and spark plug replacement was needed. The contact stated a week later the vehicle was taken back to the dealer for the transmission flush and spark plug replacement. The contact stated that while at the dealer the vehicle failed to shift to second gear, fifth gear, and reverse. The contact stated that the dealer informed her that the vehicle needed to be diagnosed. The contact stated she inquired about a clutch recall which the vehicle was previously repaired for in 2015. The dealer stated that they needed to contact the manufacturer for approval of repairs under a recall for the clutch and TCM. The manufacturer was notified of the failure and contacted the dealer to submit the correct paperwork. The vehicle was not repaired. The failure mileage was 93,503.
The contact owns a 2014 Ford Focus. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond, started jerking, and the transmission was slipping. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch and the transmission sensor system had failed. The vehicle was repaired; however, the failure reoccurred several times while driving at various speeds. The vehicle was taken back to the same dealer seven more times. The dealer replaced the transmission clutch and the transmission sensor system; however, the failure persisted. The vehicle was taken back to the dealer who provided the same diagnostic result and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 14,000.
The contact owns a 2014 Ford Focus. The contact stated that all four door hinges of the vehicle were beginning to fracture. The dealer was notified of the failure and informed the contact that all four door hinges needed to be replaced. The dealer also informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. The approximate failure mileage was 39,000. I did go to ford dealership all they say is out of warranty. I see this is a safety issue because doors could come off while driving down the road. Please help me figure this out.
The original shudder issue was noted in 12/13/2017 about a shudder happening when stopping and then trying to accelerate and it occurred periodically over the past year. The shuddering continued to get worse and at (79058 miles) I was told that the clutch could be replaced for $3000.00, and nothing was covered under any warranty. Even though continued complaints about this model to Ford On 8/27/2018 the shutter was determined to be related to the recall module 955442 causing shift issues (86575 miles). I was advised to watch nothing else stated. Still issues. It was then determined that the clutch assembly would need to be replaced. Claim number through Ford stated they would pay for the parts and I would have to pay the labor. No one at this time stated that there was a Ford DPS6 Powershift Transmission Settlement that gave options to deal with this vehicle. Not even when getting the CAS#. This was to cover all 2012-2016 Ford Focus Vehicles. The clutch was replaced on 4/11/2019 (91195 miles) and then again replaced on 7/30/2019 (100,379 miles) A 2nd clutch assembly was put in because there were issues from the 4/11/2019 clutch assembly parts put in. Now on March 21, 2022 (176,000 miles) the vehicle again in in the shop for a 3rd time stating the clutch will need to be replaced. Engine light came on relating to the DPS6 clutch again. Unable to drive had to be towed. This will be the 3rd time the clutch is replaced and is getting just over 75000 miles again where the clutch gi
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed with Transmission Control Module (TCM) and clutch failure. The dealer informed the contact that the TCM and clutch needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and transferred the contact to the NHTSA. The failure mileage was approximately 187,000. The VIN was unavailable.
The contact owns a 2014 Ford Focus. The contact stated that while her husband was driving on the highway approximately 60 MPH, the vehicle started losing motive power and was shuddering while shifting gear. The “Service Engine Now” warning light was illuminated. The driver was able to pull over to side of the roadway, turn off, and restart the vehicle and drove to the residence safely. The vehicle was then taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. Additionally, there was also an unstated failure with the engine. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 57,000.
Took my car to Apple Ford in Columbia, MD on 3/10/22 for unrelated recall repairs on my 2014 Ford Focus, dealt with Service Rep #1. The car was finished around closing time. As I drove home a loud rattle was coming from the engine while idling causing the whole dashboard to shake. The clock was also now pushed 2 hours and 3 minutes ahead which was odd. I continued to drive the few miles to home. The next day I drove 20+ miles to Baltimore for an appointment. While there I stopped for gas. When I pushed the remote door lock button, the lights blinked, the door locks clicked but the horn did not beep twice as it usually does. I hit the door lock button several times but the horn did not beep so now the horn was not working. Before I took my car to Apple Ford it was working. I went to my appointment and parallel parked on the street. When leaving I had a hard time getting my car out of the parking space. As I drove I noticed the car was jerking, shaking, shuddering, vibrating and lunging every time I slowed down, came to a stop, then accelerated again and getting on and off the highway. While on I-95 the car continued to jerk, shake, shudder, vibrate and lunge and the RPM gauge needle shot over to high RPMs over and over again. Then the engine light came on. I exited I-95 onto Rt. 216 then a 2nd emergency warning sounded and another message came on that the transmission was overheating pull over immediately. I pulled over, called Apple Ford, told Service Rep #1 what happened, AA
The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to turn off as needed. The check engine warning light was illuminated. While driving, the engine was sputtering. The vehicle was taken to the local dealer where it was diagnosed that the battery module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The failure mileage was approximately 120,000.
Automatic clutch problem after initial recall “fixed” the problem.
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle started to shudder and shake. The contact stopped, turned off, and restarted the vehicle. The vehicle was restarted; however, the vehicle would not shift into reverse. Additionally, the vehicle would remain in first gear. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to the local dealer. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.
2010-2016 Ford focus Se transmission Don't matter what transmission is installed they all have same issue 000000 miles to 150k transmission never shift correct or stops shifting or the gear get stuck.
My car keep stalling while driving on the freeway with my daughter in the car skipping and jerking than it slow speed down extremely low no pressure at all very dangerous
The contact owns a 2014 Ford Focus. The contact stated that the rear passenger’s side door opened independently while driving at an undisclosed speed. Upon investigation, the contact discovered that her vehicle was included in NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). Additionally, after refueling the vehicle, the vehicle stalled while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that once she made it home, the vehicle would fail to start up without being jumpstarted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. The contact had taken the vehicle to an independent mechanic on several occasions and the alternator, relay sensors, oxygen flow sensor, thermostat, and two separate batteries were replaced. Despite multiple repairs, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Control Arm bushings are bad.
I went to Tom Ford Ford in Carmel, IN in 2016 on this issue and was repaired under warranty then Ford sent an updated letter warranty letter about the DPS6 transmission and reduced warranty from 10 years to 7 years which expired in 2021. Car started having transmission trouble in early 2022; Tom Ford will not repair because not under the reduced warranty terms. I asked for Zone mgr from service manager but would not give me his contact and number on the issue. I’m having same problem again
Truck latch is worn down and does not work properly you have to slam truck to close and push. When opening truck you have to push down on truck to open. Back up camera does not work and wiring is messed up.
Please help in desperate need of my cars recalls getting fixed and no one will help me I have a baby and a single mother and need my vehicle and still nothing it was recalls on my 2014 Ford focus SE
The contact owns a 2014 Ford Focus. The contact stated while driving at 50 MPH, the vehicle inadvertently decelerated to 10 MPH. There were no warning lights illuminated. The contact continued to depress the accelerator pedal and pulled into the parking lot of her apartment. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed however, the vehicle was not repaired. The dealer informed the contact to take the vehicle to a transmission specialist as they did not have a transmission mechanic or parts. The contact contacted other unknown dealers who advised as the first dealer. The vehicle was towed to a transmission specialist where the transmission was taken apart and the transmission assembly was replaced. The transmission specialist drove the vehicle to the contact's residence and informed her that the steering rack might have failed. The contact stated that the steering wheel was making abnormal grinding sounds while driving. The contact referenced NHTSA Campaign Number: 14V514000 (Steering). The manufacturer was notified of the failure but informed the contact that they could not assist as the vehicle did not qualify for the lemon law. The manufacturer referred the contact to NHTSA for assistance. The vehicle was repaired. The failure mileage was approximately 26,000.
The dealership confirmed I have the case of a well known clutch shudder problem. But my car is not covered as it has 112K miles on it. Why the recall does not cover cars with 112K miles? Are they immune to this well known problem? Can anyone answer?
Our Ford Focus SE 4 door sedan has some electrical issues. Hesitation, stalling and shuddering are the safety issues we're concerned about. I've noticed other Ford Focuses have these issues but recalls don't list our cars VIN # This happened previously but dealership couldn't find anything.
I was on the highway on my way home from work when the steering wheel got really stiff and i could not move it. I dont even know how i was able to pull over im lucky im alive!
The contact owns a 2014 Ford Focus. The contact stated while parking the vehicle, she made a sharp turn to the right into a parking space and the power steering was still functional. The contact stated that when she went to restart the vehicle to leave the parking lot, she saw that the "steering assist fault service required" warning light was illuminated. The contact stated that the vehicle had loss power steering functionality. The contact contacted a dealer but did not have the vehicle diagnosed or repaired. The contact then had an independent mechanic diagnose the vehicle but did not repair the vehicle. The contact drove the vehicle to her home state and then contacted the local dealer. The local dealer informed her that the steering gear needed to be replaced. The vehicle was not repaired and was driven back to the residence. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.
I have the ford Focus 2014. And I noticed that the low battery is associated with warning signs such as low brake fluid, malfunctions of the wheel bearing resulting in too much noise of the vehicles. Causing the car to shake and off the speed limit your are driving.
The contact's wife owns a 2014 Ford Focus. The contact stated that the vehicle had been shuddering, hesitating, and lunging while driving. The vehicle was taken to several unknown dealers and the dealers informed the contact that it was a known failure and that the TCM was reprogramed; however, the failure persisted. The vehicle was taken to the dealer and the transmission clutch was replaced in 2019; however, the failure reoccurred while driving. The contact stated that while his wife was driving approximately 60 MPH, the vehicle inadvertently stalled. The check engine warning light and the warning message "Service transmission immediately" illuminated. The contact's wife was able to restart the vehicle after several minutes and veered to the side of the road. The vehicle was towed to a second dealer - Pacifico Ford (6701 Essington Ave, Philadelphia, PA 19153) who diagnosed that the transmission control module had failed and needed to be replaced. The dealer repaired the vehicle under an unknown extended warranty; however, the failure reoccurred while driving. The vehicle was then taken to Lawrenceville Ford Service (2920 Brunswick Pike, Lawrence Township, NJ 08648) who diagnosed that the transmission clutch needed to be replaced. The manufacturer was notified of the failure and informed the contact that they could not cover the repair because the transmission clutch was not covered by the extended warranty. The vehicle was not repaired. The failure mileage was approximately
Mid August last year my 2014 Focus lit up on the dash “service transmission immediately”. The car hesitated and shuddered through the gears and the automatic transmission wouldn’t go through all the gears. It is still under warranty. Took it to a local Ford dealer, they said the Transmission Control Module is out. This is the second time this has happened. My car has 65,000 miles on it. The dealer said the part was on back order, and could take months, and they could not offer a rental/loaner. They said I could “still drive the car until it finally just stops moving.” I tried driving it, it REALLY “stops moving” like when you’re trying to merge onto the interstate and semis are coming. It took the dealer 5.5 MONTHS to get the part. No loaner car could be offered from Ford or the local dealer. Just “sorry the part is ordered but that’s all we can do.” Almost 6 months without a car that I was still paying on, that was under warranty. It’s fixed now, but this is the SECOND TIME this issue has happened and when you’re driving it is EXTREMELY dangerous to both those in the vehicle and other commuters as well. The car will literally shift out of gear when you’re going 70+ miles per hour and you lose all control. It won’t accelerate from a stop when you need it to. It won’t slow down smoothly so that you can stop on time. It’s extremely dangerous and it’s apparently a common issue in these vehicles that hasn’t been properly addressed. If I could trade my car in I would before this i
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk and shudder upon the depression of the accelerator pedal without warning. The contact would be forced to restart the vehicle in order to resume normal driving operation. The contact had taken the vehicle to a dealer where they informed her that the clutch was defective and needed to be replaced. The manufacturer was notified of the failure and she was informed that the vehicle was not under recall. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was unknown.
On January 14, 2022, at approximately 5:20 P.M. my wife was traveling southbound on Pleasant Hill Road in Lafayette, California towards the freeway entrance when the Ford Focus Electric she was driving displayed a Stop Safely Now message and almost immediately thereafter lost motive power at the busiest intersection in the City of Lafayette. She was able to steer the car to the shoulder since she was in the right hand lane. The vehicle would not move and the steering wheel locked up. She called for assistance and I drove down and exchanged cars with her within approximately 15 minutes. After approximately 10 minutes of trying, I was able to get the vehicle to turn off and to turn on again without the Stop Safely Now warning and was able to return the approximately 1.5 miles to our residence. The sudden unexpected loss of motive power and loss of ability to accelerate is extremely dangerous and frightening and that danger can be extreme when traveling on roads without shoulders or in any lane except the right lane on a freeway.
The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact stated that the fuel tank was warped. The vehicle was taken to the local dealer where it was diagnosed that the fuel tank was warped. The vehicle was not repaired. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and the contact was referred to NHTSA for assistance. The approximate failure mileage was 115,600.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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