2013 Ford Focus complaints

THE TRANSMISSION DOES NOT SHIFT RIGHT. IT HESITATES, JERKS AND SURGING. AT LOWER GEARS OR SPEED UNDER 40, THE CAR IS DIFFICULT TO CONTROL. IT SHIFT TO HIGHER GEAR WHEN THE SPEED IS NOT HIGH ENOUGH FOR THE GEAR. THIS CAUSES POOR ACCELERATION AND DANGEROUS WHEN MERGING INTO HIGHWAY FROM RAMP. *TR

THIS CAR CONSTANTLY GRINDS AND SHUTTERS BETWEEN THE FIRST FEW GEARS EVERY DAY FOR THE LAST 8 MONTHS OF OWNERSHIP. I BOUGHT THIS VEHICLE ON FEB 2013 AND IT ONLY DROVE GOOD FOR 2 MONTHS AND THE REMAINING TIME I'VE HAD IT, HAS BEEN ON THE SHOP OVER 4 TIMES FOR THE SAME EXACT TRANSMISSION PROBLEMS. SYMPTOMS; THE TRANSMISSION GEARS SHIFTS INCORRECTLY AND MAKES LOUDS GRINDING AND SHUTTERING NOISES. SOMETIMES THE THE TRANSMISSION HAS POWER AND SOMETIMES IT DOESN'T. NOT TO MENTION I ALMOST GOT MYSELF INTO 2 CAR ACCIDENTS BECAUSE OF THIS VEHICLE, DURING STOP AND GO TRAFFIC THE GEARS GET STUCK AND I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME. PLEASE FILE A COMPLAINT TO FORD AND NHTSA TO HAVE THESE DCT TRANSMISSIONS FIXED OR RECALLED. *TR

AS WITH OVER 100 OTHER COMPLAINTS, THE TRANSMISSION IS VERY UNSTABLE. HESITATION AND ALMOST DYING AT A STOP OR IN SLOW BUMPER TO BUMPER TRAFFIC IS A SAFETY HAZARD. ATTEMPTING TO MERGE ON HIGHWAYS AND ATTAIN HIGHER SPEEDS FROM A STOP OR SLOW (10-20 MPH). GRINDING NOISE FROM FRONT END AT LOW SPEEDS.. THE HESITATION IN ACCELERATION AND JERKING AT SLOW SPEEDS, IS A SAFETY HAZARD AND AS PREVIOUSLY STATED ALMOST CAUSED NUMEROUS ACCIDENTS. I HAD IT REPROGRAMMED AT ONE DEALER, WITH NO RESULTS, AND JUST TWO DAYS AGO, ON 1-2-2014, ANOTHER DEALER REPLACED PARTS ON THE TRANSMISSION AND CALLED ME AND SAID MY CAR WAS READY. AFTER LEAVING THE DEALER, THE CAR STARTED MAKING A RATTLING NOISE EVERY TIME I WOULD ACCELERATE AT JUST ABOUT ANY SPEED. TOOK IT BACK TODAY, 1-3-2014, AND HAD TRANSMISSION TECH RIDE WITH ME. AS SOON AS WE PULLED OUT FROM DEALER ONTO HIGHWAY, STARTED MAKING RATTLING NOISE AND SHUTTERING STILL HAPPENING.. NOW DEALER HAS AN ACTUATOR MOTOR ORDERED. WHO KNOWS IF THIS IS A FIX OR ANOTHER PATCH. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 12,552. UPDATED 02/11/2014 *BF THE CONSUMER BELIEVED THERE MAY BE A PROBLEM WITH THE TRANSMISSION AND THE TIE ROD. UPDATED 02/20/14

I WAS ON MY WAY TO WORK ON 12/23/2013 AND ON THE DASHBOARD OF MY CAR SAID ENGINE FAULT CHECK SYSTEM NOW LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN ON ME ON THE EXPRESSWAY I TRIED SEVERAL TIMES CRANKING MY CAR BUT IT WOULDN'T START SO I CALL IDOT TO HELP ME THEY CAME AND TOWED ME TO THE NEAREST EXIT AFTER AN HOUR AND A HALF MY CAR STARTED UP BUT THE ENGINE SYMBOL REMAIN ON THE DASHBOARD I WAS ABLE TO DRIVE IT BACK HOME I WAITED FOR JOE RIZZO FORD TO OPEN AND THEN I TOOK MY CAR TO THEM THEY ENDED UP KEEPING MY CAR AND I HAD TO RENT ME A CAR UNTIL THE PROBLEM WAS FIX JOE RIZZO FORD SAID THEY WILL CALL ME WHEN THE PROBLEM IS FIX--> THE CAR THEY GAVE ME WAS ANOTHER FORD FOCUS 2013 AND WHAT DO YOU KNOW THE FREAKING ENGINE LIGHT CAME ON IN THE RENTAL CAR I HAD MY PERSONAL CAR FOR A YEAR NOW THERE IS NO WAY THAT I SHOULD BE HAVING ENGINE PROBLEMS OR ANYTHING ELSE WRONG WITH THIS CAR FORD REALLY NEEDS TO GET THESE PROBLEMS FIX BEFORE AN ACCIDENT HAPPEN TO SOMEONE. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL CONTIPRO TIRES, SIZE 215/55/R16. THE DOT NUMBER WAS CNB3WBPC0913. THE CONTACT STATED THE TIRES HAD LIMITED TRACTION AND FAIL TO GRIP THE ROAD. THE TRACTION CONTROL LIGHT ILLUMINATED DURING LIMITED CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 2/11/14*CN THE CONSUMER REPLACED THE TIRES. UPDATED 02/18/14

I'VE DRIVEN OVER 5,000 MILES ON THIS NEW FOCUS. THE FIRST 5K WERE OK BUT LATELY THE TRANSMISSION HAS BECOME EXTREMELY ERRATIC IN ITS BEHAVIOR. IT SHUDDERS VIOLENTLY AND FREQUENTLY AFTER SHIFTING IN TO 2ND GEAR AND THEN HESITATES TO ACCELERATE. THE TRANSMISSION ALSO HAS STARTED MAKING A CLANKING SOUND LIKE TWO PIE TINS BEING HIT UPON EACH OTHER. I TOOK IT TO THE DEALER.. THEY CONFIRMED IT, REPROGRAMMED THE TRANSMISSION ELECTRONICS AND SENT ME ON MY WAY. THAT DID NOTHING TO HELP IT. I TOOK IT BACK A COUPLE OF DAYS LATER AFTER ALMOST GETTING REAR-ENDED WHEN I PULLED INTO MOVING TRAFFIC AND IT SHUDDERED AND HESITATED UNEXPECTEDLY. THE DEALER KEPT IT FOR 2 DAYS AND THEN GAVE IT BACK SAYING THEY COULD NOT REPRODUCE THE PROBLEM. THEY ONLY DROVE IT 1 MILE WHICH IS NOT EXACTLY AN EXHAUSTIVE OR GOOD FAITH EFFORT TO REPRODUCE THE PROBLEM! SO, I'M NOW HEADED FOR TRIP 3 TO ANOTHER FORD SERVICE CENTER TO SEE IF THEY CAN DO SOMETHING ABOUT IT. THE REGIONAL CUSTOMER SERVICE REP ACTUALLY TOLD ME THAT THESE TRANSMISSIONS SHOULD BE EXPECTED TO SHUDDER, GRIND AND HESITATE AS PART OF THEIR NORMAL OPERATION. THAT'S INSANE.. WHO WOULD BUY OR WANT A CAR THAT DID THAT!!! HAD IT OPERATED THAT WAY WHEN I TEST DROVE IT.. IT WOULD HAVE STAYED ON THE LOT TO BE SURE. *TR

THIS IS SIMILAR TO THE CAR THAT I AM DRIVING (ANOTHER FORD FOCUS ELECTRIC). MY DAUGHTER WAS DRIVING THE CAR TO SCHOOL AT THE INTERSECTION OF ROSEVILLE PARKWAY AND DOUGLAS BOULEVARD, IN ROSEVILLE, CA TO DAY AT ABOUT 7:15 AM FOR NO APPARENT REASON, THE CAR STOPPED. SHE WAS WAITING FOR THE LIGHT TO TURN GREEN. MY DAUGHTER FREAKED OUT AND CALLED ME. I ASKED HER TO SHUT THE CAR OFF, OPEN ONE OF THE DOORS, WAIT FOR ONE MINUTE AND TRY TO START THE CAR AGAIN. AFTER THE SECOND ATTEMPT THE CAR STARTED. LUCKY FOR HER, THE OTHER CARS SWITCHED IN THE OTHER LANES AND SHE WAS ABLE TO MOVE THE CAR. AGAIN. THIS IS HAPPENING TOO OFTEN AND FEEL THIS IS A SAFETY HAZARD. SAME THING HAS HAPPENED IN SAME MODEL AND MAKE CAR THAT I DRIVE. *TR

I GENERALLY DO NOT HAVE BACK SEAT PASSENGERS, I PICKED UP MY TWO NEPHEWS AND I MADE THEM PUT THEIR SEAT BELTS ON. UPON ARRIVING AT OUR DESTINATION THE BOYS WERE HAVING TROUBLE RELEASING THE BELTS AFTER SEVERAL MINUTES OF STRUGGLING WITH THE BELTS WE FINALLY GOT THE BOYS RELEASED BUT NOW THE SEAT BELT MECHANISM IS STUCK DOWN IN THE HARNESS AND AM UNABLE TO LOCK ANY SEAT BELTS INTO PLACE. *TR

TWO WEEKS PRIOR TO THIS INCIDENT I WENT AND TOOK IT FOR A MAINTENANCE OIL APPOINTMENT, ON DECEMBER 3 AS I STARTED THE VEHICLE, IT WOULD NOT START, IT KEPT MARKING CHECK ENGINE, IT LEFT ME STRANDED ON THE MIDDLE OF MY STREET BOYLSTON STREET, BOSTON, AFTER SEVERAL ATTEMPTS IT WOULD START BUT NOT GET TOO FAR. I THEN HAD IT TOWED TO QUIRK IN QUINCY. *TR

AS WITH OVER 100 OTHER COMPLAINTS, THE TRANSMISSION IS A COMPLETE FAILURE. HESITATION AND ALMOST DYING AT A STOP OR IN SLOW BUMPER TO BUMPER TRAFFIC IS A SAFETY HAZARD. ATTEMPTING TO MERGE ON HIGHWAYS AND ATTAIN HIGHER SPEEDS FROM A STOP OR SLOW (10-20 MPH) HAS ALMOST CAUSED ME TO WRECK SEVERAL TIMES TO DUE HESITATION IN ACCELERATION. GRINDING NOISE FROM FRONT END AT LOW SPEEDS. ROLLS BACK ON A HILL (AUTOMATION TRANSMISSION) ALMOST CAUSED FENDER BENDERS. THE HESITATION IN ACCELERATION AND JERKING AT SLOW SPEEDS, IS A SAFETY HAZARD AND AS PREVIOUSLY STATED ALMOST CAUSED NUMEROUS ACCIDENTS. I HAVE HAD THE FSE INSPECT THE CAR TWICE, A SOFTWARE "UPGRADE" THAT DID NO GOOD, AND EVERYONE FROM FORD SAYS IT IS OPERATING AS "NORMAL CHARACTERISTICS". NOTHING IS NORMAL AND SOMEONE IS GOING TO BE SERIOUSLY INJURED OR DIE IF THESE PROBLEMS ARE NOT FIXED. DOZENS OF COMPLAINTS AND NOTHING DONE. *TR

STEERING AND COMPUTER AIDED SYSTEMS ALONG WITH TIRES THAT WERE NOT DISCLOSED TO BE USED UNDER 40 DEGREES CAUSED LOSS OF STEERING INPUT AND CONTROL WHICH LEAD TO HITTING A CURB AND DAMAGING SUSPENSION COMPONENTS AS WELL AS THE DRIVE-ABILITY OF THE VEHICLE IS WORSE THAT BEFORE. THERE ARE KNOWN ISSUES WITH THE STEERING ON THE 2013 FOCUS ST AND AFTER 6 MONTHS OF GOING BACK AND FORTH, FORD CANNOT REMEDY THE SITUATION AND THE CARE IS UNSAFE TO DRIVE AT ANY SPEED AS THE LACK OF STEERING CONTROL CAUSE UNNECESSARY MOVEMENT OF THE VEHICLE, REQUIRING NERVES OF STEEL TO DRIVE AT EVEN 20 MPH. CLUNKING NOISES AND GRINDING ALSO COMING FROM SUSPENSION AND TRANSMISSION GEARS. *TR

I HAVE OWNED THIS FORD FOCUS TITANIUM FOR 11 MONTHS NOW. I NOTICED THAT THE CAR WOULD SHUDDER WHILE DRIVING AT LOWER SPEEDS AND JUST TAKING OFF FROM A STOP POSITION. SOMETIMES, THE CAR WOULD FEEL LIKE IT WAS GOING TO STALL. THERE IS ALSO GRINDING FROM THE FRONT END WHEN THE CAR IS SHIFTING FORM 1ST-2ND OR 3RD-4TH GEAR. I TOOK IT IN TO THE FORD DEALER, WAS TOLD IT WAS A SENSOR AND THEY RE-SET IT AND WAS ALSO TOLD IT WAS A COMMON ISSUE, REALLY?.. NOT NORMAL TO ME. WELL, IT WASN'T FIXED, IT WENT BACK TO THE DEALER 4 DAYS LATER FOR THE SAME ISSUE. NOW I AM BEING TOLD I HAVE TO WAIT ON A NEW CLUTCH AND THAT THERE IS A LONG WAIT FOR THE PART (BACK ORDERED). IF THIS IS A MAJOR PROBLEM WITH THE FOCUS, THESE VEHICLES SHOULD BE RECALLED. I HAVE BEEN CONTEMPLATING ON WHETHER TO BUY ANOTHER VEHICLE AND JUST LET THIS ONE GO... I BOUGHT THE VEHICLE TO LAST AS LONG AS MY OTHER FORD HAS (14YRS), I DON'T SEE THAT HAPPENING. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, IT WAS FOUND THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MAIN SEAL, CLUTCH PACK AND FRONT SEALS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD VIBRATE ABNORMALLY. IN ADDITION, THERE WAS A REDUCTION IN ENGINE POWER WHEN ATTEMPTING TO ACCELERATE ON AN INCLINE. THE FAILURES WERE RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN ADVISED THAT THE CLUTCHES AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900.

DRIVING HOME FROM SCHOOL WITH MY GRANDSON AND THE CAR STARTED TO JERK AS WE CREPT IN THE LINE OF TRAFFIC. ALMOST SOUNDED AS IF IT WAS READY TO STALL! THIS CAR HAS JUST OVER 5000 MILES ON IT AND I ENJOY DRIVING IT BUT THIS PROBLEM HAS PERSISTED AND IS A SAFETY ISSUE AS JERKING MAKES IT DIFFICULT TO JUDGE HOW CLOSE TO GET TO THE CAR IN FRONT OF YOU ( BECAUSE THE "SLIPPING " IN AND OUT OF GEAR SURGES FORWARD ) AND COULD CAUSE AN ACCIDENT. EVEN AT SPEEDS UP TO 35-45 MPH THE HESITATION MAKES ME FEEL AS IF IT IS GOING TO STALL. SO TODAY I RESEARCHED THE PROBLEM AND AM SHOCKED TO FIND THIS IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED ASAP BY FORD. ALSO THE DOOR LOCKS DON'T WORK PROPERLY WHEN USING AS THE MANUAL STATES. I PLAN TO BE AT MY DEALERSHIP FIRST THING IN THE MORNING. *TR

I HAVE ONLY HAD TO CAR FOR A DAY. THE CAR MAKES AN AWFUL RATTLING NOISE AND HESITATES WHEN GOING IN AND OUT OF TRAFFIC. TO MAKE MATTERS WORSE, TODAY I WAS IN A PARKING LOT AND WHEN I WAS IN DRIVE I PUSHED THE GAS TO GO FORWARD AND THE CAR WENT IN REVERSE! PLEASE RECALL THIS CAR. IT'S SO UNSAFE AND SOMEONE IS GOING TO GET KILLED. LUCKILY NO ONE WAS BEHIND ME WHEN THIS HAPPENED. AWFUL TRANSMISSION. A DANGER! *TR

I PURCHASED A 2013 FORD FOCUS TITANIUM IN OCTOBER OF 2012. SHORTLY AFTER, THE TRANSMISSION BEGAN TO HESITATE AND SHUDDER WHEN ACCELERATING OR DRIVING AT LOW SPEEDS, INCLUDING PULLING INTO AND OUT OF THE DRIVEWAY OF MY HOME. IT THEN BEGAN ROLLING BACKWARDS ON INCLINES. I HAVE NEVER HAD AN AUTOMATIC TRANSMISSION FREELY ROLL BACKWARDS ON AN INCLINE, MUCH LESS ON THAT IS NOT VERY STEEP. I BROUGHT IT INTO THE DEALERSHIP WHERE I BOUGHT THE CAR FOR REPAIRS. THEY DID A REPROGRAM ON THE VEHICLE AND SENT ME ON MY WAY. SHORTLY AFTER IT BEGAN DOING IT ALL AGAIN. I AM CURRENTLY WAITING ON A REPLY FROM FORD AS TO WHAT MY NEXT STEP NEEDS TO BE TO GET THIS RESOLVED. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATED PEDAL WOULD BECOME STUCK TO THE FLOORBOARD ABNORMALLY. IN ADDITION, THE RPMS EXHIBITED ABNORMAL READINGS. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE RECALIBRATED EVERY THREE MONTHS. THE TRANSMISSION WAS RECALIBRATED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 10,600.

WHILE DRIVING MY FORD FOCUS IT "STUTTERED", I.E. WHILE I WAS PUSHING ON THE GAS THE VEHICLE STOPPED RESPONDING AND JERKED AS THOUGH I HAD SHIFTED TO A LOWER GEAR. I HAVE HAD THIS HAPPENED BEFORE, BUT DIDN'T REALLY PAY ATTENTION TO IT UNTIL THE 15 OCT. INCIDENT. I MENTIONED IT TO MY WIFE WHO ALSO JUST BOUGHT A FORD FOCUS 2013 MODEL AND SHE CONFIRMED HER VEHICLE HAD THE SAME ISSUE. SEVERAL GOOGLE SEARCHES LATER I FOUND OUT THAT NHTSA IS INVESTIGATING THESE ELECTRONIC PROPULSION TRANSMISSION FAILURES. PLEASE ADD OUR TWO VEHICLES TO THIS REPORT. THANK YOU. *TR

THIS INCIDENT HAS NOW OCCURRED TWICE IN ONE WEEK. THE FIRST TIME I WAS DRIVING OUT OF MY APARTMENT COMPLEX AND THE CAR JUST DIED. THE FUEL LIGHT NEVER WENT ON AND STILL SAID I HAD ABOUT 30 MORE MILES UNTIL E. WAS TOWED TO THE DEALERSHIP, AND THEY TOLD ME THEY PUT GAS IN IT AND IT STARTED RIGHT UP. IT SAID I HAD 144 MILES UNTIL E AND THEY CALIBRATED IT AND THE MILEAGE DECREASED TO 133. I DROVE THE CAR 80 MILES AND HAPPENED AGAIN YESTERDAY, BUT THIS TIME I WAS ON A BUSY STATE ROAD GOING ABOUT 55 MPH WITH MY SON IN THE CAR. THE CAR JERKED AND I COULD TELL IT WAS LOSING POWER. LUCKILY I WAS ABLE TO COAST INTO A SUBDIVISION. THE FUEL LIGHT NEVER WENT ON AND ALSO STATED I STILL HAD ABOUT 33 MILES LEFT UNTIL E. THE CAR HAS BEEN TOWED AGAIN TO SAME DEALERSHIP AND NO WORD ON WHAT IS WRONG. WAS TOLD THEY WERE ON THE PHONE WITH FORD TO SOLVE THE PROBLEM. I AM CURRENTLY IN A RENTAL AND SCARED TO DRIVE MY CAR AS I AM AFRAID THIS WILL HAPPEN AGAIN. ALSO, HAD MANY TRANSMISSION AND CLUTCH ISSUES THIS SUMMER AND THOSE PARTS HAVE SINCE BEEN REPLACED. THE CAR IS A YEAR OLD AND BEEN IN THE SHOP MORE TIMES THAN MY OLD CAR THAT I TRADED IN FOR MY NEW FORD. *TR

I WAS BACKING OUT OF MY DRIVEWAY AND WAS PUTTING SOME GAS ON TO MAKE IT THROUGH THE DEEP SNOW TO THE CENTER OF THE ROAD WHERE THE SNOW WAS COMPACTED. I WOULD HAVE MADE IT TO THE CENTER; HOWEVER THE TRACTION CONTROL REDUCED THE POWER TO THE DRIVE WHEELS GETTING ME STUCK IN THE SNOW, BLOCKING HALF OF THE LANE. IF THIS WOULD HAVE OCCURRED IN ONCOMING TRAFFIC I MIGHT HAVE BEEN HIT. I HAD TO GET OUT OF THE VEHICLE WHICH ALSO PUT ME AT A HIGHER RISK OF GETTING HIT BY A CAR, OR SLIPPING AND FALLING, OR GETTING FROST BITE. IF I HAD THE OPTION OF TURNING OFF THE TRACTION CONTROL I COULD HAVE GOTTEN MYSELF OUT OF THE SNOW AND CONTINUED ON MY WAY SAFELY. CONVERSELY, IF I DID NOT HAVE THE TRACTION CONTROL ON IN THE FIRST PLACE I WOULD NOT HAVE GOTTEN STUCK. THIS BROUGHT TO MIND A FEW CRITICAL QUESTIONS: 1. WHAT IF THIS HAD HAPPENED IN A MORE REMOTE AREA AND I HAD BEEN STRANDED IN FREEZING WEATHER WITHOUT HELP; AND 2. WHAT IF THIS HAD HAPPENED IN A MORE CONGESTED ROADWAY AND I WOULD HAVE GOTTEN HIT DUE TO THE RANDOM OPERATION OF THE TRACTION CONTROL WITHOUT A WAY TO DISABLE THE FEATURE. BECAUSE OF THIS INCIDENT I FEEL UNSAFE WITH THE TRACTION CONTROL ON, SO I HAVE DISABLED IT. TO DO SO I HAD TO PULL THE FUSE, WHICH ALSO DISABLED THE ABS. I HAVE DRIVEN FOR OVER HALF OF MY DRIVING CAREER WITHOUT ABS AND TRACTION CONTROL AND I CAN HONESTLY SAY THAT ABS AND TRACTION CONTROL HAS NEVER BENEFITED ME, EVEN WHEN I NEEDED THE FEATURES. A CONCERTED INVESTIGATION NEEDS TO BE MADE TO DETERMINE IF FORC

TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND EXHIBIT AN ABNORMAL GRINDING NOISE WHEN DRIVING 20-30 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE CONSUMER STATED THE VEHICLE EXHIBITED A ROUGH JERK, WHEN SHIFTING INTO LOWER GEARS, AS WELL AS A SHUDDER AND GRINDING METAL SOUND WHEN ACCELERATING. THE VEHICLE WAS SLUGGISH, AND DID NOT PERFORM AS A NEW CARE SHOULD. THE DEALER WAS UNABLE TO FIND A PROBLEM AND THE TECHNICIAN INFORMED THE CONSUMER, THE VEHICLE WAS PERFORMING AS DESIGNED. UPDATED 05/05/14

TRANSMISSION FAILURE, SLOWING TO EXIT OFF THE INTERSTATE, VEHICLE SHOOK VIOLENTLY. TOOK IT TO THE FORD DEALER THAT I PURCHASED IT FROM, THEY REFUSED TO LOOK AT OR SERVICE MY VEHICLE AND SENT ME ON MY WAY. I HAD ALREADY TAKEN IT TO THEM ON 3 DIFFERENT OCCASIONS FOR A NOISE AFTER THE VEHICLE WAS SHUT OFF, THEY ASSURED ME THE NOISE WAS NORMAL, SAYING IT WAS LUBRICATING THE TRANSMISSION SO IT DIDN'T HAVE TO "COLD START." I FOUND A TSB ABOUT THIS NOISE AND TOOK IT BACK TO THEM TO HAVE THEM CORRECT THE PROBLEM THEY HAD TOLD ME WAS NORMAL. AFTER THEY MADE THE NOISE GO AWAY IS WHEN THE TRANSMISSION STARTED TO SLIP. I TOOK IT TO A DIFFERENT FORD DEALER WHO REPLACED THE DEFECTIVE PARTS AFTER A 36 DAY WAIT. I HAD THE VEHICLE BACK FOR 3 DAYS AND THE TRANSMISSION STARTED SLIPPING AGAIN. I FILED A COMPLAINT WITH THE BBB REQUESTING FORD DO A BUY BACK OF THE VEHICLE, ARBITRATOR RULED THEY DIDN'T HAVE TO. I AM NOW IN THE PROCESS OF APPEALING THIS DECISION. THESE CARS WITH THIS PARTICULAR TRANSMISSION ARE UNSAFE AND FORD IS REFUSING TO DO ANYTHING ABOUT IT. *TR

I HAVE OWNED THIS FORD FOCUS FOR APPROX. 1 YEAR. 10 MONTHS INTO OWNING IT, I NOTICED THE CAR WOULD SHUDDER WHEN I WAS DRIVING AT LOWER SPEEDS, OR PULLING INTO THE DRIVEWAY WHICH HAS A SLIGHT INCLINE. THE CAR FELT LIKE IT WAS GOING TO STALL UNLESS I GAVE IT A LOT OF GAS TO KEEP IT MOVING. THERE IS A LOUD GRINDING NOISE COMING FROM THE FRONT END. AFTER ABOUT A WEEK OF THIS I TOOK IT TO A LOCAL FORD DEALER, A TECH. RODE WITH ME AND AGREED IT WAS SHUDDERING AND MAKING GRINDING NOISES. THEY SAID THIS WAS COMMON IN THIS VEHICLE, BUT THEY HAD A FIX FOR IT. THEY RESET THE TRANSMISSION STRATEGY AND SAID IT SHOULD TAKE CARE OF IT. WITHIN A WEEK THE SAME THING STARTED ALL OVER, THE JERKING, THE GRINDING NOISE WAS LOUDER THAN EVER AND MORE CHRONIC. I TOOK IT BACK TO THE SAME DEALERSHIP THAT HAD RESET THE TRANSMISSION. AGAIN A TECH DROVE IT, CONFIRMED MY CONCERNS. I WAS INFORMED FORD WOULD NOT AUTHORIZE ANY ADDITIONAL REPAIRS ON MY VEHICLE, AND THAT THE GRINDING IS "NORMAL CLUTCH RATCHET NOISE". I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR THIS TIME, EXPLAINED MY CONCERNS. I WAITED FOR APPROXIMATELY 2 HOURS WHILE THEY INSPECTED MY CAR. I WAS INFORMED THAT MY CAR WAS OPERATING NORMALLY, AND NO FURTHER REPAIRS WOULD BE AUTHORIZED BY FORD. THE SERVICE CONSULTANT TOLD ME THERE WERE FIVE OTHER CUSTOMERS AHEAD OF ME FOR CLUTCH REPLACEMENTS FOR THE SAME KIND OF ISSUE I AM HAVING. HE STATED THE CLUTCHES WERE ON BACK ORDER DUE TO THE HIGH NUMBER OF PROBLEMS WITH THESE VEHICLES. TALKED TO

MY VEHICLE HAD DIFFICULTY STARTING, AND ONCE I DID GET IT STARTED, I COULD NOT PUT THE CAR IN REVERSE. THE REVERSE GEAR WOULD NOT ENGAGE ON THE AUTOMATIC TRANSMISSION. THE CAR COULD OPERATE IN THE FORWARD DIRECTION, HOWEVER, ISSUES WERE NOTED WHEN THE CAR CHANGED GEARS (FROM 1ST TO 2ND, AND 2ND TO 3RD) EVEN THOUGH IT'S AN AUTOMATIC. RATTLING SOUNDS WE'RE HEARD AS THE CAR LURCHED INTO THE NEXT GEAR. AFTER 80 MILES OR SO, THE DISPLAY SAID TO TURN THE CAR OFF AND WAIT 9 MINUTES FOR TRANSMISSION TO COOL. AFTER WAITING, CAR HAD ISSUES STARTING, AND SAME PROBLEMS PERSISTED. CAR WAS TOWED TO DEALERSHIP. *TR

I JUST BOUGHT THIS BRAND NEW 2013 FORD FOCUS TITANIUM ON FRIDAY 10/25/2013 AND IT HAD 107 MILES. I DROVE AROUND YESTERDAY. WHILE GETTING ON RAMP TO 85 SOUTH FREEWAY FROM FREMONT BLVD, I HEARD THIS LOUD RATTLING NOISE COMING FROM UNDER THE VEHICLE, AS I ACCELERATED THE NOISE GREW LOUDER. I HAD NO CHOICE BUT CONTINUING AND EXISTED AT THE NEXT EXIT. DROVE TO A SMALL STREET, DRIVING SLOWLY TO SEE WHAT THE NOISE WAS. THERE I WERE, EVERY TIME I ACCELERATE, YOU CAN HEAR THE RATTLE. THIS IS BRAND NEW CAR. I WENT ONLINE ALL NIGHT LAST NIGHT AND SURPRISINGLY, THERE ARE SOME MANY SIMILAR CAR OWNERS WITH THE EXACT SAME PROBLEM WITH NEW 2012-2013 FORD FOCUS. I'M TAKING THE CAR BACK TO THE DEALER BUT I CAN SEE SO MUCH HEADACHE AHEAD TO GET THIS FIXED. PLEASE LOOK INTO THIS MATTER AS SOON AS POSSIBLE TO AVOID MORE FUTURE CAR OWNERS OF FORD FOCUS. *TR

CAR: FORD FOCUS EV (ALL ELECTRIC) - SECOND REPORT ON NHTSA WEBSITE ON THIS SPECIFIC VEHICLE FAILURE: INCIDENT: WHILE BACKING OUT OF PACKING SPACE IN COSTCO PARKING, I STARTED TO SHIFT FROM REVERSE INTO DRIVE. ALL OF SUDDEN, THE CAR SHUT DOWN AND HAD COMPLETE LOSS OF POWER. I COULD NOT MOVE THE AUTO TRANSMISSION SHIFTER OUT OF THE (N) NEUTRAL POSITION. THE WEIRD THING WAS THAT AS YOU LOOKED AT THE DASH BOARD PANEL, IT SAID THE CAR WAS IN (P) BUT THE SHIFTER WAS PHYSICALLY IN NEUTRAL AND THE CAR ACTED AS IF IN PARK (WHEELS IN GEAR - CAN'T PUSH IT). THE CAR HAD NO POWER AND I WAS STRANDED IN THE PARKING LOT LANE BETWEEN PARKING STALLS. I CALLED MY HUSBAND AND FRITZ FORD IN RIVERSIDE, CA (WHERE I RECENTLY BOUGHT THE VEHICLE). FRITZ CALLED A TOW TRUCK TO GET THE CAR AND MY HUSBAND CAME TO PICK ME UP. BEING THAT THE FOCUS EV IS NEW, THE TOW TRUCK DRIVER WAS A LITTLE CONFUSED ON HOW TO GET IT ON THE TRUCK AS THE CAR WOULD NOT MOVE AND THE TRANSMISSION WAS LOCKED IN NEUTRAL. FRITZ STILL HAS THE CAR AFTER 5 DAYS CLAIMING THERE IS NO ISSUE WITH IT. HMM? *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED AND MOVED FORWARD. THE CONTACT ALSO STATED THAT THE NAVIGATIONAL SYSTEM COULD NOT BE ACTIVATED WITH THE NAVIGATIONAL BUTTON AND THE SPEEDOMETER PROVIDED TWO DIFFERENT SPEED READINGS. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 5,633.

THE ENGINE AND FORD SELECTSHIFT DUAL CLUTCH TRANSMISSIONS ARE DANGEROUS. THEY ARE VERY UNPREDICTABLE.THE TRANSMISSION SHUDDERS, GRINDS AND BUCKS IN TRAFFIC. IT HAS CAUSED ME TO NEARLY HIT THE VEHICLE IN FRONT OF ME BEFORE. THE ENGINE'S ELECTRONIC THROTTLE IS ALSO VERY UNPREDICTABLE. SOMETIMES WHEN I TRY TO MERGE INTO TRAFFIC AND PRESS THE ACCELERATOR, NOTHING AT ALL HAPPENS FOR A COUPLE OF SECONDS. THIS HAS NEARLY CAUSED ME TO BE STRUCK BY ANOTHER VEHICLE BEFORE. *TR

VEHICLE GOING ON LOWER GEAR (1ST TO 3RD GEAR) WILL SLIP. THE TRANSMISSION WILL JERK AND CHOKE. WHEN IT CHOKES THE VEHICLE LOOSES POWER AND SLOWS DOWN CAUSING THE CAR BEHIND ALMOST HIT ME. ALSO THERE IS A DRY RATTLE FROM THE TRANSMISSION. BROUGHT IT BACK TO FORD DEALER AND THEY SAID ALL TEST IS NORMAL BUT CAN'T DO ANY OTHER REPAIR TO TEST BECAUSE I AM UNDER WARRANTY AND FORD DON'T AUTHORIZE THEM TO DO FURTHER REPAIRS. *TR

WITH 9100 MILES ON IT...WHILE DRIVING ON THE FREEWAY THE RPMS REVVED TO OVER 7000 AND THEN DOWN TO ZERO. ALL GEARS WERE LOST AND HAD TO COAST TO A STOP ON THE SHOULDER. TOWED TO DEALER WHERE THEY DOWNLOADED SOFTWARE TO IT AND SAID IT WAS FINE. *TR APPROXIMATELY 1000 MILES LATER THE SAME THING HAPPENED WHILE CROSSING TRAFFIC ON A HIGHWAY. TOWED TO A DEALER WHERE A CLUTCH MOTOR WAS REPLACED. WITH 14320 MILES ON IT THE SAME THING HAPPENED WHILE TURNING OFF A FREEWAY RAMP. TOWED TO DEALER WHERE THE CAR WAS TAKEN BACK IN TRADE FOR A NEW CAR. VEHICLE WAS POWERLESS TO MOVE AND COULD HAVE RESULTED IN INJURY OR DEATH OF OCCUPANTS DUE TO SHUTDOWN OCCURRING WHILE MOVING IN TRAFFIC AT HIGH SPEEDS. *TR

WHILE DRIVING THE CAR AT ANY POINT IN TIME THE CAR STARTS TO SOUND LIKE ITS GOING TO DIE ALMOST LIKE I'M DRIVING A STANDARD BUT I'M NOT. I MOSTLY NOTICE IT WHEN DRIVING IN TOWN. YET I HAVE NOTICED IT WHEN GOING FASTER AS WELL. I PURCHASED THIS VEHICLE BRAND NEW. I WAS NEVER INFORMED OF THIS BEING "NORMAL". I HAVE TAKEN THE VEHICLE IN. THE PERSON WORKING ON MY VEHICLE SAID THEY DROVE IT AND NOTICED THE ISSUE. STATED THAT RESETTING THE COMPUTER SYSTEM WOULD RESOLVE THIS PROBLEM. YET AFTER HAVING THIS REDONE. NOT EVEN AN HOUR LATER I NOTICE THE ISSUE HAS NOT BE RESOLVED AND IS STILL HAPPENING. I AM AFRAID THAT I WILL GET INTO A WRECK, NOT TO MENTION I HAVE WASTED MY MONEY ON THIS VEHICLE. I FEEL AS IF I AM THROWING MY MONEY AWAY COMPLETELY. WHEN TALKING TO MY SALES MAN AFTER HAVING THIS ISSUE NOT RESOLVED. HE TELLS ME THAT THIS IS AN ISSUE THAT EVERYONE COMPLAINS ABOUT THOUGH FORD STATES THIS IS NORMAL. I HAVE HAD MANY VEHICLES IN MY LIFE AND THIS IS BY FAR NOT NORMAL. IF THIS VEHICLE DID THIS WHILE I WAS TEST DRIVING THE CAR. I WOULD NOT HAVE PURCHASED THIS CAR EVER. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE. DO WE NEED TO WAIT UNTIL SOMEONE IS SERIOUSLY INJURED FROM THE DEFECT BEFORE SOMETHING WILL BE DONE. FORD... FIX THIS!! *TR

AFTER COASTING AROUND A CORNER AT 30MPH I PRESSED ACCELERATOR AND THE TRANSMISSION STARTED SLIPPING AND THEN CAUGHT AND THE CAR LAUNCHED FORWARD. IT DID THIS THREE TIMES AND NOW ITS MAKING A GRINDING NOISE. *TR

CAR JERKS ALOT! ALWAYS JERKING AT LOW SPEEDS AND USUALLY THROUGH GEARS 1-4. VERY UNRELIABLE IN CITY DRIVING AND FEELS VERY UNSAFE. I TOTALLY REGRET PURCHASING THIS VEHICLE. TAKEN IT SEVERAL TIMES TO THE FORD CAMELBACK IN PHX AZ AND THEY JUST SAY ITS THE WAY THE MANUFACTURE BUILT THE CAR AND HOW THE CAR IS ABLE TO SAVE GAS. FORD NEEDS TO RECOGNIZE THIS PROBLEM AND GIVE FORD OWNERS A BREAK. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE TRANSMISSION BEGAN TO SLIP GEARS IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED ON EACH OCCASION. THE FAILURE CONTINUED TO RECUR AFTER THE MOST RECENT REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. ...UPDATED 11-18-13 *BF

VEHICLE STOPS MIDDLE OF NO WHERE ABRUPTLY. *TR

WAS DRIVING UP MY DRIVEWAY WHICH IS FAIRLY STEEP, THE ENGINE SLIPPED OUT OF GEAR (IT'S AN AUTOMATIC TRANSMISSION) AND STARTED TO ROLL BACKWARDS DOWN THE HILL, THE ENGINE WAS REVVING/REDLINING AS IF IT WERE IN NEUTRAL. I QUICKLY APPLIED THE BRAKES, AND STEPPED ON THE GAS. THE CAR WAS STILL NOT IN GEAR AND CONTINUED TO ROLL BACK, I APPLIED THE BRAKES AGAIN, AND THEN THE GAS AT WHICH POINT THE CAR SHOT FORWARD, LUCKY THAT I WAS FAR ENOUGH AWAY FROM THE GARAGE OR ANY OBJECTS AND REMAINED IN GEAR WHEN I PULLED INTO THE GARAGE. THIS SAME THING HAPPENED TO ME ON FLAT GROUND IN A PARKING LOT ONE DAY. THE LURCH WAS LESS, BUT THE CAR STILL SHOT FORWARD FASTER THAN IT SHOULD HAVE, ANOTHER INSTANCE WHERE I WAS LUCKY THAT THERE WERE NO PEDESTRIANS/CARS/OBJECTS TO RUN INTO. THIS CAR IS DANGEROUS AND A LIABILITY. *TR

FOR A FEW MONTHS PRIOR I HAD NOTICED A SHUTTERING STUTTERING TYPE FEELING WHEN COASTING OR AT AT STOP, ALMOST LIKE THE CAR WAS GOING TO STALL. ON 9/13 I WAS IN STOP AND GO TRAFFIC GOING UP A HILL INTO A DODGER GAME WHEN ALL THE SUDDEN A WARNING POPPED UP ON THE SCREEN INFORMING ME THAT THE TRANSMISSION HAD OVERHEATED AND I NEEDED TO PULL OVER, STOP THE CAR AND WAIT FOR 8 MINUTES. WHEN I ATTEMPTED TO DRIVE THE CAR TO PULL OVER THE ENGINE WOULD REV BUT THE CAR DIDN'T MOVE, THEN IT STARTED DOING LARGE LURCHES FORWARD. IT WAS IMPOSSIBLE TO GET OUT OF THE TRAFFIC AND MOVE THE CAR TO SAFETY WITHOUT FURTHER ENDANGERING MYSELF, MY PASSENGERS, AND THE OTHER VEHICLES AROUND ME. THE SMELL WAS SO BAD I ACTUALLY GOT OUT OF THE CAR AT ONE POINT THINKING IT MIGHT EXPLODE. THIS WENT ON FOR ABOUT HALF AN HOUR AS I TRIED TO GET TO SAFETY. I TOOK THE CAR IN FOR REPAIRS THE NEXT MORNING AND IT WAS IN THE SHOP FOR A WEEK. I GOT IT BACK AND COULD TELL THERE WAS STILL SOMETHING WRONG BECAUSE THE SHAKING WAS NOW SO BAD I WOULD GET MOTION SICK ANYTIME THE CAR WAS AT A STOP. 5 DAYS AFTER PICKING IT UP I TOOK IT BACK TO THE SHOP. AGAIN, THEY HAD THE CAR FOR A WEEK. AFTER PICKING IT UP, THREE DAYS LATER I WAS AGAIN PULLING INTO DODGER STADIUM AND THE SAME THING HAPPENED. TRANSMISSION OVER HEATED, LURCHING AS I TRY TO PULL OVER TO SAFETY AND A TERRIBLE SMELL COMING FROM THE CAR. THE CAR IS BACK IN THE SHOP AGAIN, BUT I FEEL THAT MY SAFETY IS THREATENED AND I DO NOT WANT THIS CAR BACK. IN 23 DAYS, THE CAR

WHEN DRIVING ON RESIDENTIAL ROADS, I OFTEN FEEL MY 2013 FORD FOCUS STALL OR JERK. OFTEN TIMES THERE ARE GLITCHES IN THE ELECTRICAL WIRING OF LOCKS AND ALSO IN THE RADIO. THE DOOR WILL STAY LOCKED AFTER HITTING THE UNLOCK BUTTON ON THE INSIDE MULTIPLE TIMES. THE RADIO WILL NOT TURN ON, UNLESS I TURN OFF AND RE-TURN ON THE CAR. AS FOR THE STALLING, IT OFTEN STALLS WHEN GOING ANYWHERE FROM 30-65 MPH. *TR

THIS CAR NEEDS TO BE RECALLED. TOOK TO DEALER WITH PROBLEM ABOUT 1,000 MILES. THEY ACKNOWLEDGED IT HAS A PROBLEM AND SAID THEY NEEDED TO KEEP IT OVERNIGHT. THEN I FIND OUT ALL THEY DID IS RESET THE COMPUTER. THAT DID NOT WORK AND NOW AT 7,000 MILES THE PROBLEM IS GETTING WORSE. ENGINE HESITATES AND SLIPS WHEN STARTING ACCELERATE AND IS WORSE AROUND 30 MPH WHEN THE ENGINE SHUTTERS, RATTLES AND JUMPS LIKE I AM RIDING ON A HORSE. HOW CAN FORD SELL A CAR THAT HAS A MAJOR FLAW LIKE THIS? I SEE HUNDREDS OF COMPLAINTS SIMILAR PROBLEMS. WHEN IS THE GOVERNMENT GOING TO DO SOMETHING? I JUST WASTED MY MONEY. I EXPECT TO GET A GOOD CAR WITH NO PROBLEMS BUT I GET A NEW PIECE OF TRASH. HOW CAN I GET THE CAR FIXED OR MY MONEY BACK? *TR

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

TRAVELING AT 40 MPH WHEN SUDDENLY TRANSMISSION DISENGAGED AND CAR SLOWED AND ONLY REVVED. STOP AT STOP SIGNED, TRIED TO ACCELERATE ENGINE ONLY REVVED THEN TRANSMISSION ENGAGED AND CAR JERKED. THIS CONTINUED THE 3 MILES LEFT TO MY HOUSE. *TR

IN OCTOBER OF 2012 I PURCHASED A NEW 2013 FORD FOCUS SE. WITH LESS THAN 100 MILES ON THE CAR I NOTICED A GRINDING NOISE WHEN THE CAR WAS SHIFTING FROM 2ND TO 3RD GEAR. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS IN EXCESS OF TWO FEET WHEN ENGAGING THE ACCELERATOR FROM A STILL POSITION ON AN EMBANKMENT. THE CAR WAS TAKEN TO THE DEALER AND UPON EXAMINATION I WAS TOLD THAT THIS WAS A "NORMAL AND EXPECTED" RESULT WITH FORDS NEW TRANSMISSION. THE VEHICLE NOW HAS 32,000 MILES AND THE TRANSMISSION IS NOT ONLY GRINDING WHEN SHIFTING FROM 2ND TO 3RD GEAR IT IS ALSO SLIPPING!! WHILE SHIFTING FROM 2ND TO 3RD GEAR THE CAR NOW LURCHES! FORD SERVICE ONCE AGAIN HAS THE VEHICLE IN AN ATTEMPT TO DIAGNOSE THE ISSUE. I WOULD NEVER RECOMMEND THIS CAR AS IN THE PAST YEAR IT HAS BEEN IN THE SHOP OVER 5 TIMES WITH THIS ISSUE AND NO RESOLVE. THESE ISSUES POSE A SAFETY RISK TO ALL DRIVING THIS VEHICLE. FORD MOTOR COMPANY NEEDS TO ADDRESS THESE ISSUES!! *TR

I OWNED MY BRAND NEW CAR FOR APPROXIMATELY 7 DAYS, WHEN THE PROBLEMS BEGAN! IT HAD 4 MILES ON IT WHEN I PURCHASED IT NEW! I WAS DRIVING ON A LOCAL HIGHWAY AT APPROXIMATELY 45-55 MPH, WHEN THE STEERING STARTED TO FEEL STICKY, I FELT LIKE I WAS LOSING CONTROL OF THE VEHICLE, IT FELT AS THOUGH I WAS IN A MAJOR WIND STORM AND WAS BEING BLOWN BACK AND FORTH ACROSS THE HIGHWAY! I WAS SCARED TO DEATH! I PULLED THE CAR TO THE SIDE OF THE ROAD AND HAD MY HUSBAND COME DRIVE US THE REST OF THE WAY HOME. ALSO, WHEN TURNING TO A HARD RIGHT OR LEFT, I CAN FEEL SOMETHING UNDER MY FEET LIKE THERE'S SOMETHING ABOUT TO ROCKET THROUGH THE FLOOR BOARDS! ALSO, WHEN I'M STOPPED ANYWHERE WITH THE ENGINE RUNNING AND THE TRANSMISSION ENGAGED, AND I'M HOLDING THE BRAKE OF COURSE, THE CAR WANTS TO LUNGE FORWARD AND IT DOES IT TOO, WHEN I'M PULLING INTO OR BACKING OUT OF A PARKING SPACE. ITS DANGEROUS AND VERY SCARY!! PLEASE FORD, PLEASE LOOK INTO THESE ISSUES BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN, SHE DEPRESSED THE ACCELERATOR PEDAL TO DRIVE BUT THE VEHICLE HESITATED TO MOVE FOR A FEW SECONDS BEFORE SURGING AND ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80. UPDATED 11/19/13*LJ THE CONSUMER STATED THE BRAKE ISSUE WAS REPAIRED. THE BRAKE LIGHT CONTINUED STAY ON WHEN THE BRAKE WAS NOT DEPRESSED.

FORD FOCUS 2012-2013 HAVE DANGEROUS TRANSMISSIONS. FORD SELLS YOU AN AUTOMATIC TRANSMISSION, BUT ACTUALLY IS A MANUAL TRANSMISSION WITH DUAL CLUTCHES AND A COMPUTER. MY CAR LUNGES, SURGES, LUGES, GRINDS, AND DOESN'T ACCELERATE PROPERLY, IT IS LIKE DRIVING A BUCKING BRONCO. FORD INITIALLY SAID THESE PROBLEMS WOULD GO AWAY AT 3000 MILES ONCE THE CAR LEARNS HOW I DRIVE. HERE I AM 6 TIMES INTO THE SHOP 11,000 MILES AND FORD SERVICE MANAGER FINALLY ADMITS THE TRANSMISSION IS FLAWED AND THERE IS NOTHING THEY CAN DO TO FIX IT. HE STATES THE PARTS FOR THE TRANSMISSION WERE NOT MAKE TO SPECK AND THAT'S THE PROBLEM. MY CAR SITS IN MY CARPORT NOW BECAUSE IT HURTS MY NECK TO DRIVE IT....IT JERKS MY HEAD BACK AND FORTH EVERY TIME IT DECIDES TO SHIFT....IF IT DOES AT ALL. I HAVE HAD TO PULL OVER WHEN GETTING ON AN LOS ANGELES FREEWAYS BECAUSE MY CAR CANT DECIDE WHAT IT WANTS TO DO AND I AM LUCKY NOT TO HAVE BEEN HIT. THIS CARS TRANSMISSION IS HORRIBLE DANGEROUS......IT ALSO ROLLS BACKWARDS ON HILLS FORD FORGETS TO TELL YOU THIS UNTIL YOU BRING IT IS. SO, NOT ONLY IS THIS CAR A DEATH TRAP, I FEEL LIKE I WAS TOLD I BOUGHT AN AUTOMATIC WHEN I DIDN'T ITS A MANUAL. FALSE ADVERTISING. WHEN I BUY AN AUTOMATIC I EXPECT IT TO BE AN AUTOMATIC. FORD NEEDS TO BE RESPONSIBLE AND GET RID OF THESE TRANSMISSIONS BEFORE SOMEONE IS KILLED. FYI ALSO THEY SAY IT GETS GREAT GAS MILEAGE BUT IT IS FALSE I GET MAYBE 20 IN THE CITY AND MAYBE 30 ON THE FREEWAY. THERE ARE THOUSANDS OF US FORD FOCUS DRIVERS OUT THERE

BACK IN MAY MY HUSBAND AND I WERE TRAVELING IN STOP AND GO TRAFFIC AND NOTICED THAT MY BRAND NEW 2013 FORD FOCUS SE WAS GRINDING AND MAKING HORRIBLE NOISES WHILE SHIFTING. ESPECIALLY SHIFTING IN LOWER GEARS. AS I REMIND YOU... THIS IS AN AUTOMATIC. AS OF TODAY THIS IS THE 4TH TIME THAT IT HAS BEEN BACK TO THE DEALERSHIP AND STILL THE PROBLEM IS NOT FIXED. THE CAR CONTINUES TO JERK AND MAKE MENTAL ON METAL GRINDING NOISES. TODAY WHEN SPEAKING TO THE DEALER I WAS TOLD THAT A FORD ENGINEER WAS LOOKING AT IT AND TRYING TO FIX IT. REMIND YOU THAT THE CLUTCHES HAVE ALREADY BEEN REPLACED, THE COMPUTER HAS BEEN UPDATED, AND THE COMPUTER HAS BEEN REPROGRAMMED. WHEN I CALLED TODAY THEY SAID THAT THEY HAD TO KEEP IT OVER NIGHT. THIS IS TOTALLY RIDICULOUS AND THIS IS A NEW VEHICLE!!! OF THE ALMOST SEVEN MONTHS THAT I HAVE OWNED THE FOCUS IT HAS SIT IN THE SHOP A TOTAL OF 20 DAYS. COME ON FORD!!!! *JS

CAR IS EQUIPPED WITH VOICE COMMAND. WHEN I USE VOICE TO TURN ON HEAT OR AC, I WILL SAY FOR EXAMPLE, CLIMATE 68. THE CAR WILL RESPOND, SETTING CLIMATE 68. THEN IT DOES NOT TURN ON. IF I TOUCH THE CLIMATE TOUCH SCREEN IT THEN COMES ON AT 68, EVEN IF IT WAS PREVIOUSLY SET AT 75. BEEN TO THE DEALER REPEATEDLY FOR TWO SOFTWARE UPDATES, ONCE PULLING OUT THE CONTROL BOX PER FORDS REQUEST TO CHECK THE PART NUMBER AND ONCE TO HAVE THE 8 PIN CONTROL MODULE REPLACED. NOW WAITING FOR FORD ENGINEERING TO COME UP WITH A FIX. *JS

WHEN SHIFTING THE CAR FROM FIRST TO SECOND, A VERY LOUD BANGING SOUND WAS HEARD. CHECKED ONLINE FOR SIMILAR PROBLEMS AND FOUND THAT FORD HAD ISSUED A TSB FOR THIS PROBLEM ON JUNE 10, 2013. WENT BACK TO THE DEALER AND INFORMED THEM OF MY PROBLEM AND THE TSB. WAS TOLD THAT THEY WOULD HAVE TO EXPERIENCE THE PROBLEM BEFORE THEY WOULD ORDER PARTS. HAD TO MAKE AN APPOINTMENT FOR THEM TO DRIVE THE CAR AND LEAVE IT AN ENTIRE DAY. WENT BACK JULY 18, 2013. DEALER HAD A TECH DRIVE THE CAR, AND YES, THERE WAS A PROBLEM. PARTS ORDERED. AFTER WAITING WEEKS, WAS TOLD THAT THERE IS A NATIONWIDE BACKORDER ON PARTS. AFTER HITTING 3000 MILES, STARTED TO HAVE SEVERE STEERING ISSUES. WHEN SHIFTING INTO SECOND OR THIRD UNDER ACCELERATION, THE WOULD ALMOST MAKE A RIGHT TURN. AND THEN WHEN ACCELERATING IN SECOND AND THIRD, THE STEERING WHEEL WOULD VIBRATE SO BAD I HAD TO HANG ON FOR DEAR LIFE. BACK TO THE DEALER. THEY MADE A CALL TO FORD ENGINEERING WHO SAID THAT NEW MOUNTS WOULD FIX THE STEERING ISSUES. IN AUGUST, I STARTED CALLING HEATHER AT FORD CUSTOMER SERVICE. EXPLAINED ABOUT THE BACKORDER AND MY STEERING ISSUES. TOLD HER I WAS AFRAID TO DRIVE THE CAR. SHE SAID SHE WOULD TRY TO EXPEDITE THE PARTS. AFTER WEEKS OF NO RESULTS, TALKED TO HER ABOUT ME BUYING AFTERMARKET MOUNTS THAT ARE AVAILABLE. SHE SAID FORD WOULD NOT AUTHORIZE ANYTHING BUT FORD PARTS. I SAID THAT WOULD BE ACCEPTABLE IF FORD WOULD COME UP WITH THE PARTS. I AM NOW BEING TOLD THAT PARTS MIGHT BE HERE IN OCTOBER. WORD ON THE WEB IS